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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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P
pkt4939
from Gurgaon, Haryana
Mar 7, 2017
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Address: Varanasi, Uttar Pradesh, 221304

DOUBLE PAYMENT - POLICY NO.[protected]
Please refer to my above LIC Policy No.[protected] with Varansi Gyanpur Branch.

I would like to bring to your kind notice that while I was paying my LIC premium of Rs.3593.00 online through my HDFC Debit Card on 07 Feb 2017 it showed some error in the system and logged out and not got the receipt. After some time I logged on to LIC site and paid the same premium online through my HDFC Debit Card and I got the receipt Transaction No. : PR[protected] dated 07/02/2017 .

After 3 hrs I got 2 sms from ICICI Bank showing deduction of Premium amount 2 Times.
I called HDFC Customer Service and logged my complain with them also, they said that as the payment is made through LIC Gateway hence they can reverse my amount as soon as possible.

I, therefore, request you to please refund the amount of Rs.3593.00 to my Bank a/c ASAP.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Mar 02, 2017
ansiddique's response Pls solve my problem.
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My Name Is Zaheer Ahmad Siddiqui and my policy number is[protected] yesterday i was try to submit my installment online but amount devided and not submit my installment so pls refund my amount or submit my policy installment.
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Receipt no. PR[protected] DATED 05/02/2017 amount Rs. 8355.00 and Receipt no. PR[protected] DATED 13/12/2016 amount Rs. 1532.00. Please do the needful.
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    S
    sarita4389
    from Delhi, Delhi
    Mar 7, 2017
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    Address: New Delhi, Delhi, 110030
    Website: www.licindia.in

    Dear Sir/Madam,

    I have paid premium online through my debit card yesterday but amount Rs 13, 813.00 is debited from my pension account and transaction got failed.I have not received any e-receipt nor my amount.
    I called you guys many a times but there was response.Due to this I am writing this email to you so that you can help me out in this.Things are changed now when this kind of transaction happens then amount get automatically refunded with in 24hrs without any complaint.

    I am attaching proof of my transaction with debit message.
    Please register my complaint and do needful.
    Awaiting for positive response.

    Policy Number [protected] Santra Devi
    Plan New Endowment Plan (T.No. 814)
    Premium (Rs.) 13, 559.00 payable Yearly
    Next Premium Due 28/03/2017 ( Last transaction on : 28/03/2016 )

    Account Name-Santra Devi
    A/c No.- [protected]
    Branch-Alwar
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      P
      pcsumundra
      Mar 7, 2017
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      Address: Surat, Gujarat, 395010

      Respected sir,
      my agency code is 0088910E and my portal user id is 0088910E, I pawan kumar mundra hereby requesting you to provide my agency portal's password as i forgot the password of my agency portal, please send the password on my Email address ([protected]@gmail.com) or on my mobile no. [protected].
      If you need any information about my agency for your verification i will provide you.
      Thanking You
      Your's truly
      Pawan Kumar Mundra
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      View replies
      Dear sir

      My policy number:[protected]
      Name: chintala Narayana Murthy

      I have paid the premium amount in the month of June 2016. I have lost the same. This I have to provide for Income Tax purpose. So kindly provide me the duplicate receipt and send the same to my email id: [protected]@gmail.com

      Thanking you,

      Narayana Murthy Ch.
      Reply
      Sir i am prashant kr goyal i have paid lic premium for policy no[protected] date 2janury2017 rs1567 /-is double payment please returne to rs 1567/-
      Reply
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        A
        Abhi chaku
        from Surat, Gujarat
        Mar 7, 2017
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        Address: Narmada, Gujarat, 393145

        Dear sir my policy no is[protected] I have already paid my premium on 3rd march 2017 online. on www.licindia. in home page id no is HURP[protected] and payment debited from my bank account also but I don't get payment receipt on my email address yet so plz help me regarding it.hopefully u help me.
        THank u.they told wait for 48 hrs but after 5 days no mail received yet.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Mar 07, 2017
        Updated by Abhi chaku         Premium amount 11400
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          C
          Chakrapani Meruva
          from Hyderabad, Telangana
          Mar 6, 2017
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          Address: Hyderabad, Andhra Pradesh, 500072
          Website: citi

          I regularly pay my LIc bills through Billdesk Online portal. So PCMC branch collects the payment and should generate the receipt and send to the customer.
          But Idont receive regular receipts for all my policy from PCMC branch.
          And I urgently require 1 receipt for the policy No. 86443074
          Transaction Date : 28/02/2017

          Paid Through : CITI Credit Card Billdesk

          Please Send me scan copy to :[protected]@CSC.com
          Or to my registered mailing address as earliest as I require for Income Tax purpose and Need to submit it within 2 days.

          Regards with Thanks,
          Chakrapani M
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            A
            amit.jha480
            from Kandla, Gujarat
            Mar 6, 2017
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            Address: 370201
            Website: LIC of India

            Dear sir,
            I have made Lic premium payment through online payment of LIC of india website on 01.03.2017 at 18:07:24 of Rs: 592/- My LIC number[protected].Named Arvind D. Paikade LIC order number is 17218270 payment Id is HURP[protected] and they informed me that i am going to receive the receipt in next 48 hours, but still i haven't received the receipt my mail id is amit.[protected]@gmail.com which i have registered at the time of payment. Kindly solve this problem and please provide me the receipt of the same
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            Please send my premium recept polici NO[protected] my email I'd is [protected]@gmail.com premium pay by sbi card on 27/02/2017at 19:52 plese my premium pay recept send my verified email I'd [protected]@gmail.com thank your faith fully DILIP Upadhyay
            Reply
            Sir l am prashant kr goyal payment premium rs 4497 date 01march2017pls reply will paid
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              Y
              Yudhister Parmar
              from Bengaluru, Karnataka
              Mar 5, 2017
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              Address: Bhojpur, Bihar
              Website: www.licindia.co.in

              Money back for year 2012 of my LIC Policy No[protected] has not yet been paid by cheque or credited in my bankers. Pl pay the money back at the earliest and intimate through my e-mail as provided to LIC company Arrah Branch. Due to serving in defence I can not visit home branch frequently to resolve the issue. Necessary documentation be carried out.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              Sir i am online paid lic premium no.[protected]. But lic premium receipt not received in my e-mail id [protected]@gmail.com. So in this regard it is requested that sent my lic premium receipt in my e-mail id.
              Reply
              Dear Sir/Madam
              We have made a payment of Rs-2368/ through net banking through icici Bank on dated[protected], Payment ID HICI[protected], LIC Order No.16627288, Amount 2368.
              Kindly provide the receipt of this payment on my email id shriprakashyadav.[protected]@gmail.com or [protected]@gmail.com.
              Thanking You

              S.P.Yadav
              +[protected]
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                B
                bhoomireddy
                from Dhone, Andhra Pradesh
                Mar 5, 2017
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                Address: Visakhapatnam, Andhra Pradesh, 530007
                Website: www.licindia.in

                Dear concern,
                I have paid the Lic premium with policy no's :[protected]
                [protected],[protected],[protected],[protected],[protected] and respective Payment ID no's as HHDF[protected], HHDF[protected], HHDF[protected]. But still I didn't receive any Premium payment receipts to my mail ID.. I have attached snapshots of the successful transactions for you. Please check once and do the needful

                Thanking you,
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Mar 23, 2017
                Updated by bhoomireddy                 Dear sir,

                Still I didn't received any premium receipt of previous complaint made on march 05 2017. Please check and resolve the issue as early as possible.

                Thanking you,
                View replies
                Change in Email ID
                Policy No.[protected]
                Kindly update my e-mail addres hariom.[protected]@gmail.com
                Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also.
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                  N
                  nikhilsata
                  from Vadodara, Gujarat
                  Mar 4, 2017
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                  Address: Vadodara, Gujarat, 390010
                  Website: no

                  Dear sir,

                  we have lic premium paid on 01/03/2017 time 10.07 for my two policy no.[protected] of rs, 503 and another policy no.[protected] of rs, 936/-

                  payment id no.Haxg[protected] and another payment id haxg[protected] and order no.17158912 and 17157991.

                  So we reuqest you pl send us my original payment receipt for lic premium.

                  Thanks

                  nikhil sata
                  m.No.[protected] e-amil id [protected]@gmail.Com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    S
                    Suklabaidya
                    from Guwahati, Assam
                    Mar 4, 2017
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                    I(Arpita Suklabaidya) have paid my mother's insurance premium on 27.02.2017 and till date didn't receive the LIC premium Receipt.The Payment ID is HAXG[protected] and the LIC order Number is 16995805.
                    Please send me the premium receipt in the given below email.id.
                    arpita.[protected]@gmail.com.
                    Please send me the premium receipts as soon as possible.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      G
                      ganesh jambhale
                      from Kolkata, West Bengal
                      Mar 3, 2017
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                      Address: Kolhapur, Maharashtra
                      Website: [email protected]

                      Sir, My self Ganesh Jambhale policy holder of your company. My policy no is[protected]money back). Due Date of my policy is March. Annual premium of my policy is 2563.00/- R's. On 01 March I have paid my policy online with my Sbi account. Amount rs 2563.00 is deducted from my account but policy not yet paid. Transaction ID is 17220044. Please paid my policy.
                      I hope your team will sort out my complaint and clear it.

                      Your faithfully
                      Ganesh jambhale
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        S
                        SABARI MANNA
                        from Kolkata, West Bengal
                        Mar 3, 2017
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                        Address: 711102

                        I want to transfer my Housing Loan A/c No.[protected] to SBI. I have submitted the application to Howrah Office of LICHFL on 08/02/2017, for up to date Statement, Foreclosure Certificate and List of property papers under their custody. But the Area Manager has not taken any action hitherto.

                        The LICHFL not communicated to me, either by email or by phone.

                        I lodged complaint to ro.[protected]@lichousing.com, [protected]@lichousing.com, [protected]@lichousing.com.

                        Even LICHFL is denying to provide me the last one year's monthwise statement of principal recovery and interest recovery.

                        In written I had submit my prayer for up to date Statement, Foreclosure Certificate and List of property papers under their custody addressing to The Area Manager, LICHFL, Howrah Business Centre, West Bengal.
                        The phone no. is Mobile: +91 [protected], Phone:[protected]

                        Thanks,
                        SABARI MANNA
                        Loan A/c no.[protected]
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          Vinay shathala
                          from Vijayawada, Andhra Pradesh
                          Mar 3, 2017
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                          Address: Karimnagar, Andhra Pradesh, 505001
                          Website: Www.licindia.in

                          Hi -

                          I have paid online the premium for the policy number[protected] for Rs. 2, 939. But I have not got the digital receipt and error page was displayed. However my bank account was debited with the amount

                          Transaction id is 231732 and the date is 1st Mar 2017

                          Please check and issue the preimum receipt.

                          Kindly treat this as URGENT.

                          Thanks
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            K
                            Krishnendu Girish
                            from Bengaluru, Karnataka
                            Mar 3, 2017
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                            Please note that i have not received the receipt of premium payment which was done on 1st of March 2017. It was mentioned during the payment that i will be receiving the receipt within 48 hours. But no response from LIC yet.
                            Requesting you to please resolve this at the earliest and expecting a quick response from LIC regarding the payment receipts in future.

                            Payment ID : HAXG[protected]
                            LIC order number : 17151802
                            Payment date and time : 1.03.2017 09:04:56
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Mar 03, 2017
                            Updated by Krishnendu Girish                             Please ignore the complaint filed before.
                            I have received the receipt from LIC.

                            Thanks.
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                              A
                              Arjun Arjun Chakraborty
                              from Kolkata, West Bengal
                              Mar 2, 2017
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                              Address: Nadia, West Bengal

                              Policy no[protected] started on 28.01.2011. Misguided by agent I surrendered this policy on 16.01.1014. Then I reinstated the policy on 20.01.2014 by depositing rs. 44263/ through the agent. Then I received a money back of rs. 9750/ on 28.01.2014. Now when my 2nd money-back time has passed I came to know that my policy is in a lapsed wout status due to some technical reason. Please do something to protect my consumer interest. My mobile no [protected].
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Mar 02, 2017
                              Updated by Arjun Arjun Chakraborty                               policy no[protected] started on 28.01.2011. Misguided by agent I surrendered this policy on 16.01.1014. Then I reinstated the policy on 20.01.2014 by depositing rs. 44263/ through the agent. Then I received a money back of rs. 9750/ on 28.01.2014. Now when my 2nd money-back time has passed I came to know that my policy is in a lapsed wout status due to some technical reason. Please do something to protect my consumer interest. My mobile no [protected].
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                                S
                                SABARI MANNA
                                from Kolkata, West Bengal
                                Mar 2, 2017
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                                Resolved

                                Address: Howrah, West Bengal, 711104
                                Website: www.lichousing.com

                                I want to transfer my Housing Loan A/c No.[protected] to SBI. I have submitted the application to Howrah Office of LICHFL on 08/02/2017, for up to date Statement, Foreclosure Certificate and List of property papers under their custody. But the Area Manager has not taken any action hitherto.

                                Even LICHFL is denying to provide me the last one year's monthwise statement of principal recovery and interest recovery.

                                I have informed the higher authority also, but no replies from any level of LICHFL

                                SABARI MANNA
                                Kolkata
                                [protected]@gmail.com
                                Mar 3, 2017
                                Complaint marked as Resolved 
                                The LICHFL not communicated to me, either by email or by phone. I lodged complaint to [email protected], [email protected], [email protected]. In written I had submit my prayer for up to date Statement, Foreclosure Certificate and List of property papers under their custody addressing to The Area Manager, LICHFL, Howrah Business Centre, West Bengal. The phone no. is Mobile: +91 9434115454, Phone: (033) 26780490 Thanks, SABARI MANNA Loan A/c no. 213000000196
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  Laxmi Kant Verma
                                  from Mohali, Punjab
                                  Mar 2, 2017
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                                  Address: 122001
                                  Website: www.licindia.in

                                  I have paid premium through card against my policy number[protected] of rs.4573/- buy three days gone and not received premium receipt till yet.

                                  Payment id : hhmp[protected]

                                  Lic order number : 16999044

                                  Payment dat & time :[protected]:00:08

                                  Payment through : debit card

                                  Payment amount : rs. 4573/-

                                  Policy no. :[protected]

                                  Kindly issue me receipt against above policy given

                                  Thanks regards

                                  Laxmikant verma
                                  [protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  hi,

                                  check your spam mails.
                                  i also had the same complaint. but the receipt was there in the spam.
                                  Reply
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                                    Shubham Uppal
                                    from Dhuri, Punjab
                                    Mar 1, 2017
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                                    Address: Sangrur, Punjab, 148023
                                    Website: licindia.in

                                    I have given my policy to raghveer(staff member) to get a accident benefit of policy but he don't do my work .. now a one month ago to gave him a policy . but whenever i met him he can't do my work instead of this he always sasys me that come next day inrespect to return me the policy hope you will pay some action towards this and replay me soon thanks...
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    Sir, I (Subhash Kumar) have paid lic premium for policy no[protected] Rs. 2330/- through www.Licindia.com, on 18/02/2017. My Payment ID is HAXG[protected] but i do not recived any recipt till date and time. Rs 2330/- debited from my account on same time. Pl do the needful.
                                    Reply
                                    Payment id - HAXG[protected]
                                    LIC ORDER NO 16587911
                                    PAYMENT DATE[protected]
                                    AMOUNT 22504

                                    STILL NOT RECIEVE RECIPT OF TRANSICTION
                                    KINDLY SEND TO ME ON
                                    sanjay.[protected]@gmail.com

                                    kindly solve my problem
                                    Reply
                                    Sir, I (amerjeet singh) have paid lic premium for policy no[protected]dated 23.02.2017, rs. 7513/- through www.Licindia.com, but i do not recived any recipt till date and time. please provide my lic receipte soon.thankyou
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                                      arvind64
                                      from Mohali, Punjab
                                      Mar 1, 2017
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                                      Address: 147001
                                      Website: [email protected]

                                      I arvind aggarwal r/o 15, raghbir colony, model town, patiala, punjab.147001 [protected] (M)
                                      I visited in your branch 2 (Unit ii) at patiala to deposit the premium of my policy personally on dated 01/03/2017 but they refused to except my cheque and told me to come on thursday for deposit the premium after inquiring one of your officer named hardeep singh abm unit ii at patiala misbehave and harassed like anything and told me to clear your disputes / understandings from mr. Modi pm of india and also from mr. Jaitly our finance minister of india. I am a policy holder of lic of india has right to know whether the officer treated like this to the customers and oblige only the agents. That is why customer avoid to visit the branches because the officer treat like any thing. This type of treatment is given to the customers.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      I (Vikram Dutt) have paid my premium for policy no[protected] using lic's android app on[protected] at 20:55:44 but haven't received any receipt for that.

                                      PAYMENT ID: HAXG[protected]
                                      TRANSACTION ID:16709933

                                      I need it urgently
                                      Quick measures from your side would be appreciated
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                                        prachihiremath
                                        from Sirur, Maharashtra
                                        Mar 1, 2017
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                                        Website: www.licindia.in

                                        Sir, I (Prachi Madan Hiremath) have paid lic premium for policy no[protected] dated 23/2/2017, rs. 54706/- through www.licindia.in, but i do not recived any recipt till date and time. Rs. 54706/- debited from my account on same day.

                                        I need the receipt for filing ITR .

                                        Transaction Details :
                                        Payment ID :HSBH[protected]

                                        Pl do the needful as early as possible.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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