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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Feb 11, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 128

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C
Chime Dolkar
from Bengaluru, Karnataka
Mar 12, 2017
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Address: Bangalore, Karnataka, 560034
Website: lic online

I am chime dolkar, my policy number is 62510711, today actually when i tried to pay my premium money through online service, first they told that premium payment is successful and when i checked my lic transaction status it was showing transaction unsuccessful so again i tried to pay my premium and premium payment showed successful. But the premium is double charged n actually i am supposed to pay 3493, but now it's charged double money. So can you help me to get my money back.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Mar 08, 2017
shyam gawali's response
I have paid policy premium against above policy no Rs10672/- dated 02/03/2017. But I have not received payment receipt.please till date. Please fwd premium payment receipt.
Unable to check LIC policy status online by policy number
Premium Payment Status not to verify LIC Policy Statement.
Sir,
My name is Pramod Kumar. I have paid my premium through online with payment ID - HPMP[protected] dt[protected] but i have not yet received the receipt of online Premium Payment.
So pls provide the above said receipt as soon as possible.

Thanking You
Pramod Kumar
Recently I got a letter from lic saying that I dint pay 10 premiums of table no 179 policy number[protected] but I paid through SSS WPO workshop Lallaguda Secunderabad . I got proofs as I submitted pay slips of concerned months so please rectify the problem
I have paid policy premium against above policy no. Rs.10672/- dated 02 /03/2017. But I have not received payment receipt.please tell date. Please fwd premium payment receipt please.
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    nishantgc
    from Murwara, Madhya Pradesh
    Mar 11, 2017
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    Address: Vidisha, Madhya Pradesh, 464221

    Sir ganj basoda brach of lic not take my policy at 1.40 pm at[protected]
    say that over due policy time is 1 pm and not take amount rs 25946.75
    while all the document are completed now say that tuesday amount at 26108 is payable
    so please give direction that
    i can pray him several time but they not paid my amount and they ask amount only cash

    so could it right that only over due amount paid only cash and
    time is only 1 pm on Saturday
    my name is nishant gaurav
    mob [protected]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Sir, I (Sanjay Kumar) have paid lic premium for policy no[protected] dated[protected], Rs. 48105/- through online, but I do not received any receipt till date. Rs 48105/- debited from my account on same time. Please send it to my Email ID-sanjay.[protected]@gmail.com
    Renewed Premium of LIC Policy on 03 Mar 2017 vide Payment ID No HPMP57710945 and order No 17359902. Payment receipt will be received within 48 hrs. but the same has not yet been received through my e-mail ID [protected]@gmail.com . Please send receipt of the same for, my records. Thanks.
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      Arpan Mazumder
      from Kolkata, West Bengal
      Mar 11, 2017
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      Address: Kolkata, West Bengal, 700152
      Website: www.consumercomplaints.in

      As i need the lod whichlichfl should have given to me initially from lichfl the local office has given to understand that the lod can only be given after 20 to 22 days from the date of application, moreover they also asked me to pay rs.572/- as charges for the lod.

      Since i need the same very urgently, the official of lichfl is very reluctant to settle the issue as their duty.

      I need help on this.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        A
        Aryan Dev
        from Ambala, Haryana
        Mar 10, 2017
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        Address: Jammu, Jammu and Kashmir, 181201
        Website: licindia.in

        Sir, I haven't received receipt for transaction Id's No 17640955 dt 07/03/17 & 17642630 dt 07/03/17 both for sum of Rs 9281 /- each. Policy No[protected] Rohit Singh Pawar paid through net banking account No [protected] & Policy No[protected] Rahul Singh Pawar paid through debit card No[protected] named Rahul Pawar. Pl provide the same at the earliest to my mail id [protected]@gmail.com.
        Thanking u in anticipation
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Mar 14, 2017
        Updated by Aryan Dev
        No reply received from LIC representatives till time
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          M
          mkbansal0
          from Gurgaon, Haryana
          Mar 10, 2017
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          Address: Karauli, Rajasthan, 122001

          Hi,

          I paid premium against my LIC policy. Money deducted from my account but still not reflected.

          Tried to complain regional office, Zonal office by emails. Called zonal office but no response from last 4 weeks.

          Send email to below mentioned email IDs but unfortunately no response from anywhere.

          RM.[protected]@LICINDIA.COM
          crm.[protected]@licindia.com [protected]@licindia.com [protected]@licindia.com

          Thanks,
          Mukesh
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            R
            Reeti Katiyaar
            Mar 10, 2017
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            Address: Alwar, Rajasthan, 301019
            Website: Bo_eps1@licindia

            Respected/sir
            I Reeti katiyar paid two policies number .[protected] premium : 15994 and policy number[protected] premium 6125 on 1st march by net banking mode of paymemt .usually receipt appear on gmail after 48 hours of payment . 10 days passed still i did not receive payment receipt yet.
            kindly sent the receipt and knowledge me.

            From
            Reeti katiyar(policy holder)
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              M
              mAN3108ISh
              from Bengaluru, Karnataka
              Mar 9, 2017
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              Address: 560017
              Website: customer.onlinelic.in

              Sir,
              I (Manish Kumar) paid Online LIC premium Rs. 9187/- for my Policy No[protected] on 09/03/2019 at 21:07:28 PM through my INDUSIND Credit card and which was approved by the bank at 09:08:32 PM and total Rs 9238.75/- (Premium +Convenience Charges+ Taxes) deducted from my account Txn Id- 276112(as told by the IndusInd Customer Care representative) but at the time of receipt generation..."Txn failed" and Reason- "Invalid Response"displayed on the screen.Firstly, i talked to IndusInd customer care representative but he told me that bank has already approved the payment and i should contact LIC customer services in this regard. So please do the needful asap...
              I am attaching the copy of the failed transaction. My contact No is [protected] and email id is [protected]@gmail.com .
              Thank u sir...
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                H
                Harshal Khambayate
                from Wai, Maharashtra
                Mar 9, 2017
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                Address: Aurangabad, Maharashtra, 43116
                Website: www.liconlinepremium.com

                Sir, i Harshal pandit rao Khambayate 32/male have paid lic premium of rs 20862 rs for policy no.[protected] dated 09/03/2017 through online payment but I do not received any receipt till date and time of my online payment rs20862 rs debited from my BOI account on same date and time ie09/03/2017 evening I am worried about my payment pls do needful
                Thanking you.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  M
                  Muhammad Faheem
                  from Pune, Maharashtra
                  Mar 9, 2017
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                  Address: Hyderabad, Andhra Pradesh

                  Hi,
                  I have paid premium of lic through lic portal but I have not recieved any payment receipts from lic on my registered email id. I tried to reach customer care no which are listed on lic portal but no customer care no. Is connected either it is busy or switched off. What the poor services they are giving to customers and they are claiming that they are best insurance company in India.
                  Pls take it up and provide me payment receipts of my policy premium.
                  Policy no is[protected]
                  Payment date 06/03/2017
                  Thanks
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  I have paid premium of LIC No[protected] on 20th Feb-17,
                  i need my receipt on mail id - [protected]@gmail.com
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                    M
                    Mohan Sin
                    from Ambala, Haryana
                    Mar 9, 2017
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                    Address: Ambala, Haryana, 133004
                    Website: LIC Premium Mobile App

                    Dear Sir,
                    On 07/03/2017, I paid policy amount through LIC App online payment, till now not received any acknowledgement receipt either mail or in site also, status successfully

                    Kindly do the needful.

                    Email Id - [protected]@gmail.com

                    Thane's & amp; Reg.

                    MOHAN SINGH
                    Mob- [protected]

                    POLICY No.[protected]
                    Amount : 1531.00 Txn Date : 08/03/2017 AXIS BANK, Status - Sucessfully
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    I have paid lic premium for policy no[protected] and[protected] dated 07.03.2017 at 22:39:20, Rs. 23052/- through www.Licindia.com, but i havnt received any recipet till date and time. Rs 23052/- debited from my account on same time.

                    LIC order no. 17676206
                    payment id is HHMP[protected]
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                      K
                      kamal_prag
                      from Mumbai, Maharashtra
                      Mar 9, 2017
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                      Address: Lucknow, Uttar Pradesh, 201309
                      Website: Lic of india

                      Hi,
                      I have paid premium of lic through lic portal but I have not recieved any payment receipts from lic on my registered email id. I tried to reach customer care no which are listed on lic portal but no customer care no. Is connected either it is busy or switched off. What the poor services they are giving to customers and they are claiming that they are best insurance company in India.
                      Pls take it up and provide me payment receipts of my policy premium.
                      Policy no is[protected].
                      Thanks
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      PREMIUM PAID CERTIFICATE FOR THE YEAR[protected]
                      DATE OF ISSUE: 09/03/2017

                      This is to certify that the following premium have been received under the following life insurance policy held by Kamal Agarwal

                      Name Kamal Agarwal
                      Policy Number [protected]
                      Plan 149(Jeevan Anand)
                      Policy Term 74
                      Premium Paying Term 21
                      Commencement Date 19/02/2013
                      Instalment Premium 25, 319.00
                      Mode Of Premium Payment YLY
                      Reference Code 27851867

                      Due From Due To Number Of Instalments Premium Amount Received Received Date Collecting Branch Status
                      02/2017 02/2017 1 25, 319.00 09/03/2017 EPS1 Normal

                      Total amount received towards premium for the policy number[protected] is Rs. 25, 319.00 for the financial year[protected]

                      This certificate is electronically generated
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                        bapupanda
                        from Kolkata, West Bengal
                        Mar 9, 2017
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                        Address: 756162
                        Website: [email protected]

                        Respected sir,
                        I am a LIC agent. I want user id & password in lic portal. My agency code 004438.593, My Do code - 954058, Branch - Basudevpur so, Bhadrak, Odisha. My mail id - [protected]@gmail.com update this mail id in lic portal. because i do not know my customer portfolio and commission report .
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          D
                          Dilua
                          from Bengaluru, Karnataka
                          Mar 9, 2017
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                          Address: 560103
                          Website: [email protected]

                          Sir, I (Sanjay kumar mishra) have paid lic premium for policy no[protected] dated 03.03.2017, rs. 3916.80/- through www.Licindia.com, but i do not recived any recipt till date and time. Rs 3916.80/- debited from my account on same time. Pl do the needful.

                          Find the Below:-
                          Payment ID - HIDS[protected]
                          LIC Order No.[protected]
                          Payment Date & Time[protected]:08:11
                          Payment Through - Indusslnd Bank Net Banking
                          Payment Amount- Rs 3916.80
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            J
                            Jatinder Madan
                            Mar 8, 2017
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                            Address: New Delhi, Delhi

                            Sir,

                            I had written letters to the Branch Manager, L.I.C.The Branch Manager,
                            Life insurance Corporation, Branch Unit No. 12K, F-149, Main Market, Laxmi Nagar, DELHI-110092 but no reply has been received from the branch manager about action taken at his end. So you are kindly requested to take up the matter with the Branch Manager and inform me about the fate of my complaint. The contents of the complaint are as under:-

                            ASHISH MADAN

                            ASHISHMADAN
                            C-434, NIRMAN VIHAR,
                            DELHI-110092.
                            MOB.NO. [protected]
                            ……………………………………………………………………�...

                            The Branch Manager,
                            Life insurance Corporation,
                            Branch Unit No. 12K,
                            F-149, Main Market,
                            Laxmi Nagar,
                            DELHI-110092.

                            Ref: Policy No.[protected] D.O.C. 28.09.2014 SA Rs. 7, 50, 000/- and
                            Policy No.[protected]. Dated:[protected] for Rs. 7, 50, 000/-
                            Sir,
                            Kinding refer to letter Dated[protected]. Relating to Our polices as mentioned above. Copy of side letter is in closed for your perusal.
                            Please let me know the action taken by you on my compliant at the earliest
                            Thanking you,
                            Sincerely,

                            Dated: 26th Dec.2016 (ASHISH MADAN)
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Good morning sir,

                            maine apni beti ke naam insurance karvaya tha . mar main online register nahi hoe paa reha policey dekhne ke liyepls help.

                            my mail id. [protected]@gmail.com
                            Please provide policy premium receipt for my policy no.[protected] remitted on 27/02/2017 through lic app online. My phone number is [protected] and mail I'd [protected]@gmail.com
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                              D
                              deivarajam
                              from Chennai, Tamil Nadu
                              Mar 7, 2017
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                              Website: sdm.thirunelveli

                              Sir, as i have already transferred to north chennai thermal power station stage-ii, chennai from suruliyar power house. (Tirunelveli office) the policy (Sss) documents may please be sent lic head office mount road, chennai.
                              01.[protected] rs.95/-
                              02.[protected] rs.95/-
                              03.[protected] rs.251/-
                              04.[protected] rs.383/- the above sss policy monthly premium recovered and remitted at chennai mount road office.

                              S. Deivendran, r14/2, tneb vallur camp quarters, vallur, chennai-120
                              Email id; deiva.[protected]@gmail.com aadhaar no.[protected]
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                B
                                Bulgan
                                from Ranchi, Jharkhand
                                Mar 7, 2017
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                                Address: 834002
                                Website: licindia.com

                                Life Insuarance Policy No.[protected] matured for payment on 28.02.2017. LICI sent discharge voucher of Rs.85, 500.00 to be signed across stamp by the Policy Holder as a receipt of maturity value to be credited.In my utter surprise I saw that the maturity value of Rs. 81, 500/- has been credited instead of Rs.85, 500/-. Please let me know the reason thereof.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  pkt4939
                                  from Gurgaon, Haryana
                                  Mar 7, 2017
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                                  Address: Varanasi, Uttar Pradesh, 221304

                                  DOUBLE PAYMENT - POLICY NO.[protected]
                                  Please refer to my above LIC Policy No.[protected] with Varansi Gyanpur Branch.

                                  I would like to bring to your kind notice that while I was paying my LIC premium of Rs.3593.00 online through my HDFC Debit Card on 07 Feb 2017 it showed some error in the system and logged out and not got the receipt. After some time I logged on to LIC site and paid the same premium online through my HDFC Debit Card and I got the receipt Transaction No. : PR[protected] dated 07/02/2017 .

                                  After 3 hrs I got 2 sms from ICICI Bank showing deduction of Premium amount 2 Times.
                                  I called HDFC Customer Service and logged my complain with them also, they said that as the payment is made through LIC Gateway hence they can reverse my amount as soon as possible.

                                  I, therefore, request you to please refund the amount of Rs.3593.00 to my Bank a/c ASAP.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Mar 02, 2017
                                  ansiddique's response
                                  Pls solve my problem.
                                  My Name Is Zaheer Ahmad Siddiqui and my policy number is[protected] yesterday i was try to submit my installment online but amount devided and not submit my installment so pls refund my amount or submit my policy installment.
                                  Receipt no. PR[protected] DATED 05/02/2017 amount Rs. 8355.00 and Receipt no. PR[protected] DATED 13/12/2016 amount Rs. 1532.00. Please do the needful.
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                                    S
                                    sarita4389
                                    from Delhi, Delhi
                                    Mar 7, 2017
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                                    Address: New Delhi, Delhi, 110030
                                    Website: www.licindia.in

                                    Dear Sir/Madam,

                                    I have paid premium online through my debit card yesterday but amount Rs 13, 813.00 is debited from my pension account and transaction got failed.I have not received any e-receipt nor my amount.
                                    I called you guys many a times but there was response.Due to this I am writing this email to you so that you can help me out in this.Things are changed now when this kind of transaction happens then amount get automatically refunded with in 24hrs without any complaint.

                                    I am attaching proof of my transaction with debit message.
                                    Please register my complaint and do needful.
                                    Awaiting for positive response.

                                    Policy Number [protected] Santra Devi
                                    Plan New Endowment Plan (T.No. 814)
                                    Premium (Rs.) 13, 559.00 payable Yearly
                                    Next Premium Due 28/03/2017 ( Last transaction on : 28/03/2016 )

                                    Account Name-Santra Devi
                                    A/c No.- [protected]
                                    Branch-Alwar
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      pcsumundra
                                      Mar 7, 2017
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                                      Address: Surat, Gujarat, 395010

                                      Respected sir,
                                      my agency code is 0088910E and my portal user id is 0088910E, I pawan kumar mundra hereby requesting you to provide my agency portal's password as i forgot the password of my agency portal, please send the password on my Email address ([protected]@gmail.com) or on my mobile no. [protected].
                                      If you need any information about my agency for your verification i will provide you.
                                      Thanking You
                                      Your's truly
                                      Pawan Kumar Mundra
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Dear sir

                                      My policy number:[protected]
                                      Name: chintala Narayana Murthy

                                      I have paid the premium amount in the month of June 2016. I have lost the same. This I have to provide for Income Tax purpose. So kindly provide me the duplicate receipt and send the same to my email id: [protected]@gmail.com

                                      Thanking you,

                                      Narayana Murthy Ch.
                                      Sir i am prashant kr goyal i have paid lic premium for policy no[protected] date 2janury2017 rs1567 /-is double payment please returne to rs 1567/-
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                                        Abhi chaku
                                        from Surat, Gujarat
                                        Mar 7, 2017
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                                        Address: Narmada, Gujarat, 393145

                                        Dear sir my policy no is[protected] I have already paid my premium on 3rd march 2017 online. on www.licindia. in home page id no is HURP[protected] and payment debited from my bank account also but I don't get payment receipt on my email address yet so plz help me regarding it.hopefully u help me.
                                        THank u.they told wait for 48 hrs but after 5 days no mail received yet.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Mar 07, 2017
                                        Updated by Abhi chaku
                                        Premium amount 11400
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