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Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 2%
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4873
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
466
down
258
up
163
down
105


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
2%
Complaints
4873
Pending
0
Resolved
85
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] related photos (766)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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 adsahu1973
This is the subject matters, I have applied for 1. List of Documents 2. Photocopies of the Title documents after filling the subscribed form and payments of Rs 1686 vide PDC which has already debited from my account on 18 th March 2014 for house Loan account bearing No. [protected]. Through out I pursued case through mail & telephone to the Area Manager of LICHFL and meet personally on the subject matters on dated 03.02.2015. During peruation a mail was forwarded to me as per below: "Dear sir, As per trailing mail we wish to inform you that we are making regular follow up with our stock holding for sending the original file under loan a/c no 11035849 but due to shifting of premises of stock holding, the original file under loan a/c no 11035849 has been mis-arranged. They are re-arranging files which is time consuming. So you are requested to bear with us for delay. Thanks & Regards, Servicing Department Delhi Back Office [protected], 43524583/84" During meeting, a mid path was decided, but no concrete action has been adopted. Therefore Pl look into the matters for providing the photocopies of my Loan Documents at earliest, since I am requesting from last 1 year or so. Akhileshwar Dayal Sahu Faridabad [protected]


Providing the Photocopies of my loan Document

Complaint Status


[Feb 12, 2015] customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Loans

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     Aslamsatna
    Dear sir/ madam, As your kind information that i have taken a LIC policy from 14 January 2011 and the Policy name is Bima Gold, due to this policy every four years money refund, but after completion of four four years my amount is not sending in my account.. So please send me the updated detail and also please confirm what is the requirement for this process my all detail is given below ... Name- mohammad Aslam Policy Name- New Bima Gold Policy Number[protected] Agency Code- 0131221S policy refund date- 14/07/2014 (first installment) Half yearly Deposite - 12544 Rs LIC branch Address-21S, LIC OF INDIA, INDIRA NAGAR LUCKNOW Br 21S, BOOTH NATH MANDIR COMPLEX, INDIRA NAGAR LUCKNOW -226016

    Complaint Status


    [Feb 11, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Insurance

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       rohitrealistic
      Dear Sir/Madam, I paid my policy number[protected] online for which no receipt has been generated. The transaction number is[protected]. Please help me with getting the reciept. This is cheating being done by LIC. They recieve payments and don't give reciepts. The height is there customer care doe not pick up there calls. Please send the reciept to my registered mail in LIC [protected]@gmail.com Regards Rohit Sharma

      Complaint Status


      [Feb 11, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        Life Insurance Corporation of India (LIC) — Premium Receipt Not Generated

         Ahshanur Rahaman
        I have a LIC policy of Policy Number[protected] which premium due date is 21.02.2015 (Last date). I have paid the premium amount...
        Complaint category Insurance

         bjma
        In 2012 when LICHFL sanctioned me the loan, the rate of interest (floating type) was 10.40% (from the begining the agent promised me to give this rate) but immediately after that, when I asked for documentation then it appears to be 11.75% and it is continuing till date, no changes from 2012 onwards. When I contacted the LICHFL agent then he provided me with some funny reasons then he stopped picking my calls and also misbehaved with me. I want to know is this the real business strategy of LICHFL. I will raise the issue to consumer forum and also alert everybody I know or my family knows regarding this cheating of LICHFL...Biswajit Malick-[protected]. Loan account no[protected][protected]
        Complaint comments  Add a commentComplaint category Loans

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           Nishantpb
          Sir, My father had taken three Pension Policies from Andaman branch and death claim applied on 11/11/2014. The Policy Nos.[protected],[protected],[protected]. But till date the policy claim didn't settled and branch officials told didn't know about it and contact the Zonal office. Please settle the claim at earliest. Thanks & Regards, Nishanth Arora

          Complaint Status


          [Feb 10, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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             s_ray
            Dear Sir, My home loan A/C no. is [protected] and Customer id is 16676945 and my name is Supriya Ray.It is requested to forward the details of deduction of interest and principal(Actual) towards my home loan account for the year 2014-15( From April 2014 to February 2015)I tried to download the same from LICHFL site but Customers Portal page is not opening .Regards, S.Ray[protected]

            Complaint Status


            [Feb 07, 2015] customer support has been notified about the posted complaint.
            Dear Sir, My home loan A/C no. is[protected] and my name is Nij Kapoor.It is requested to forward the details of deduction of interest and principal(Actual) towards my home loan account for the year 2015-16( From April 2015 to January 2016)I tried to download the same from LICHFL site but Customers Portal page is not opening .Regards, Nij Kapoor [protected]
            Complaint comments  Add a commentComplaint category Loans

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               Pr.agrawal
              Sir,

              I want to inform you that I got a quotation for SWIFT VXI from SKY AUTOMOBILES, Bhubaneswar through their sales office in Berhampur, Odisha for the vehicle to be in the name of LIC OF INDIA and the user will be myself, Preeti Agrawal, (Asst Branch Manager of LIC OF INDIA, Berhampur Branch-2, Berhampur).

              Based on the quotation given a cheque of Rs 5, 33, 520 /- was issued to Sky Automobile representative by my organization LIC on 26/12/2014 (cheque No. 093895 of Axis Bank, Berhampur), the receipt of the same is available with me, receipt # 1730, issued by Sky Automobiles.

              After repeated follow-ups also the car has not been delivered to me as yet, the dealer Sky Automobiles has been saying that there is no stock.

              On 30/01/2015 I got a call from Sky Automobiles that car has come and they asked me to pay excess amount because of the new excise duties.

              Since I have already paid the full amount of Rs.5, 33, 520 /- on 26/12/2014, why is this new amount is been asked from me. Attached is the copy of the receipt for your reference.

              The name of the concerned Sales Manager of Sky Automobiles in Berhampur is Mr Sandeep Behera

              I kindly request you to please look into this issue at the earliest and get it resolved. The way in which the whole is issue is dealt is very unprofessional, both by the manager in Sandeep Behera and dealer Sky Automobiles.

              I have been a loyal customer of Maruti Suzuki and currently I drive Maruti Alto, I do not this kind of behaviour from the dealers.

              For any further information you can please contact me on [protected].

              Best Regards
              Preeti Agrawal
              Asst Branch Manager,
              LIC of India,
              Berhampur


              Non Delivery of Swift VXI

              Complaint Status


              [Feb 06, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Please take action immediately

              Complaint comments  Add a commentComplaint category Car Dealers

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                 535206422
                Dear sir Pl note that i have submit my EMI of LIC by net banking through ICICI bank. details are as: bill/[protected]/LIFE INSURANCE CORPO/[protected]HAR date of deposit by net banking :- 07.10.2014 But I did not get my LIC policy receiving. My policy no:[protected] Name -Neelam saini, dob[protected] Pl help and provide Neelam saini [protected] harvendra.[protected]@gmail.com

                Complaint Status


                [Feb 05, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Dear Ms. Saini,

                We're sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Complaint comments  Add a commentComplaint category Insurance

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                   Ashok Kumarfgh
                  Respacted Sir, Iam a Lic agent. I need user id & password login Lic portal. I purchage Lic agent software but not update online lic Data policy holder. So please give me my user id & password in my email. My name Ashok kumar Agency Code 444-25M Branch AMBALA road SAHARANPUR (u.p.) Branch code 25M Mob No [protected] With thanks ASHOK KUMAR LIC Agent Agency Code 444-25 D.O Code 1027

                  Complaint Status


                  [Feb 04, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                     asit_de2000
                    1) I purchased the above policy (No.[protected] LA Asit Kr De, for 12 yr plan; PPT: 9 yr Table No.196 ) on 03/03/2009 for SA 100, 000/- . I have paid regularly my premium. But the vested Bonus I have not seen & I have not yet received any letter regarding the payment( at the end of 6th) 20% of SA which will be due March, 2015. 2) I have purchased New BIMA GOLD policy No.[protected] LA Abhijit De on 12/06/2009 and paid regular premium. In that case I have not seen the Vested Bonus accrued. 3) I have also purchased JEEVAN TARANG Policy No.[protected] LA: PINTU DE on 24/08/2014 (Table No. 178, Term 10 Yr PPT 6 Yr) All the 6 yr premiums I have paid But the same thing happened "Vested Bonus=0) I cant understand why" vested Bonus =Zero" has been shown? I shall be highly obliged if you kindly provide any clarification to me by this mail. The Agent did not take care and even not coming to collect the premium. Thanking you in anticipation. Asit Kumar De.

                    Complaint Status


                    [Feb 04, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Insurance

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                       Lakshmanan Ramakrishnan
                      Dear Sir, My name is L.Ramakrishnan aged 78 and one of my annuity policy is[protected]: I have been receiving regular annuity payments ( Rs 2030) every month directly deposited to my account in HDFC bank in Chennai. From December 2014 onwards the payment has stopped. I followed up the matter with LIC in 25, KB marg P&Gs dept, New Delhi, and I have not received any response from them. I further followed up with another letter attaching my existence certificate but of no avail. At the least I expect to be informed what the problem is and what needs to done. Senior citizens like us depend on the pension annuities and some degree of empathy is expected from reputable govt organisation like LIC. Would appreciate your help. Thanks Ramakrishnan


                      non payment of annuity

                      Complaint Status


                      [Feb 04, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        LIC Credit Card — not received message or email for my paid bill

                         shiyazuddin
                        my lic credit card no.[protected]. I have paid Rs. 7110.00 on 03/02/2015 at Axis bank, Kandukur, prakasam dt, abdhrapradesh...
                        Complaint category Credit Cards

                         bharat86
                        sir i have taken a home loan in agra in march 2012.My loan account no. is[protected].I ve tried to register it online but after several trial it shows that account no already registered & if i enter under forgot username it shows that it will be sent to your mail, but i do not get any mail, i have not registerd my mail account. please reset my entry so that i can register freshly.please help sir

                        Complaint Status


                        [Feb 03, 2015] customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Loans

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                           mohd arshad conway
                          i took a policy of LIC ULIP growth plan fund of single premium in 2005 but that policy was entered as a bond plan of yearly premium because of the fault of the clerk.When i surrendered that policy in 2009, i got a cheque of Rs.4326 and that amount was less according to me.Then i went to the office and i returned that cheque to the officeholder and till today i haven't get any amount.
                          And i also took another policy with that policy in the same year i.e.2005 and when i surrendered that another policy in 2009, i got a cheque of Rs.14000.

                          kindly provide me my amount with full interest.


                          Didnt get payment
                          Didnt get payment
                          Didnt get payment
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                             Ajeetram
                            Respected Sir/Ma'm, This is regarding my loan A/c number[protected], I am unable to access my online a/c. It is showing loan number is already register, but I do not have any login credential and getting error that "Email Id is not register" while trying to access forgot user id/password link. Request your kindly support at earliest. Arvindkumar Vishwakarma Loan A/c number[protected] Branch- Indore ID:50201 Cell No.[protected]

                            Complaint Status


                            [Jan 30, 2015] customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Loans

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                               Lakshmi Ramanathan
                              I tried to ask the following detail under youe "write to Us" but it always said pl provide detailsinsite o fmy filling details. My query was :" When the option to change to Lower Interest Rate start. There is no info on this so far. If I want change my loan to another Nationalise bank ; what are the conditions and charges involved. Is there any loer rates apllicable to women " My details are: Customer ID 18224133 Loan A/c [protected] Mobile [protected] Telephone 4023365 Email [protected]@yahoo.com Work Place Address Flat No.GF-D, BLOCK-C, LAKSHUMI VASAM, PHASE-I, SHANKAR ABODES, THIRUVANAI KOVIL, KUMBAKONAM SALAI, TRICHY, TAMIL NADU - 620005 There is no room to correct Tele Number in your site. If it ned not be corrected why ask for it at all..as if only Mobile number is important

                              Complaint Status


                              [Jan 29, 2015] customer support has been notified about the posted complaint.
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                                Lic India — Agent portal User id ; Password

                                 Rekha pandey
                                Agent portal User id; Password Respected Sir, I am a LIC agent. I need user id & password login LIC portal. I...
                                Complaint category Insurance

                                Lic Of India — Delay in payment of death claim

                                 jyothiumesh
                                Dear sir/madam,

                                Mr.(Umesh servegar, s/o yallappa servegar)), (Policy number is[protected] passed away on (03-12-
                                Complaint category Insurance

                                 a1a1
                                I WANT TO WITHDRAW MY POLICY IN THE NAME OF RIKAME KISHOR SHANKAR which is open in 2007.BUT DONT HAVE ANY INFORMATION ABOUT MY POLICY EVEN POLICY NO ALSO .AND MY AGENT ALSO AVOID TO HELP ME .PLZ TELL ME WHAT SHOULD I DO.MY EMAIL ID IS rikamekishor95gmail.com and sadhanarikame2gmail.com.
                                Complaint comments  Add a commentComplaint category Institutes

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