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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Feb 11, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 138

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S
sonalyadav
from Mumbai, Maharashtra
Jan 2, 2017
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Address: Vidisha, Madhya Pradesh, 464001

I have to deposit my LIC premium and I am trying to submit it online but its website is not working from last 5-6 days. I tried many times a day still I am unable to pay the premium, kindly resolve the error. Online payment is the easiest and fastest method for premium deposit and if that is not working then it is a very negative point for such a big company, so pay more attention on your services.
Jan 7, 2017
Complaint marked as Resolved 
My work is done but still there is need for the improvement of LIC website so that it will be ease to use it.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Sir,
I have paid premium through 'sbi online'
policy no.[protected] amount 2622 dt 24/12/2016 SB I Net banking
transaction id:12736577
pl. send me online receipt to my email.
Dear sir,
i have paid premium by internet Banking but the recepit are not given to me pls send me duplicate recepit in my Email id ([protected]@gmail.com)
my policy no.is[protected] Premium amt Rs.911/- In the name of Ms. Sakshi V. Waghmare on 9th December, 2016

Thanking you

Vijay V. Waghmare
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    R
    rakesharmanupam
    from Jaipur, Rajasthan
    Jan 2, 2017
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    Address: Jaipur, Rajasthan, 302004

    I had taken pension plan vide policy no.[protected] from life insurance corporation, transport nagar, jaipur office. The premium instalments were regularly been paid. Last instalment of premium was paid on 20.11.2015. I had received claim settlement papers for start of pension, which were given to transport nagar jaipur office on 19.10.2016. The first pension instalment was to start from 20.12.2016, however, till date i. E. 02.01.2017 i have not received pension from life insurance corporation, transport nagar, jaipur office. Kindly resolve.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    I have paid premium online and though my credit card and my Policy No[protected] is debited ( amount rs. 7090.75 /- Through Axis Credit cardon 24/12/2016) but I have not received the e-receipt . In LIC web site also not showing any receipt.

    Please send E-Receipt to my mail id
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      surajit ranjan das
      from Kolkata, West Bengal
      Jan 1, 2017
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      Address: Kolkata, West Bengal
      Website: [email protected]

      Sir,

      I have lost my above premium receipt perhaps in my house which is required for submission for I/Tax final declaration for the year 2016-17. I have tried my level best to find it out but could not find till now.

      So, kindly provide the same in my email (ranjan.[protected]@gmail.com) account to enable me to get a copy of the same and solve the purpose above.

      Thanking you,
      Alpana Das
      Policy No.[protected]
      Jan 3, 2017
      Complaint marked as Resolved 
      The company has neither sent an email nor any other instructions to resolve the problem where as 04 days has already been elapsed. As such, I am very much worried about it. I, therefore, request to resolve my problem as soon as possible. Alpana Das Policy No.578978177
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Jan 11, 2017
      Updated by surajit ranjan das
      The LICI has neither sent an email nor any other instructions to resolve the problem where as 10 days has already been elapsed. As such, I am very much worried about it.

      I, therefore, request to resolve my problem as soon as possible by providing me a duplicate copy of the same.

      Alpana Das
      Policy No.[protected]
      Myself sunil kumar my policy no[protected].i forgot my user id and password please mail me new one inmy mail id [protected]@yahoo.co.in
      I need to show my investments in my office and need to download the premiums I paid from the site but it is not working at all for the last 5 days. The last day for submitting the proofs is 31st Dec and still the site is down. LIC being a Govt organization it is not expected as most of the people now do digital transactions.
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        K
        kamo45
        from Chennai, Tamil Nadu
        Jan 1, 2017
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        Address: Begusarai, Bihar, 851217

        Receipt of policy no[protected] worth rs 1231 for the month of july 2016 not generated. I hv made payment for above policy no online money debited from account but receipt not generated. I urgently needed the receipt for income tax return and also for future purpose so suggest me what to do to have the receipt generated electrically or sand the same on my email id
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          S
          sridharanrama
          from Chennai, Tamil Nadu
          Dec 31, 2016
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          Address: Chennai, Tamil Nadu, 600109
          Website: wwwlic.india.com

          Respected sir,

          My lic policy no[protected] [seven one six seven zero nine five five name e. N. Sridharan

          One] policy matures on 28.12.2016.

          I have already submitted the following at lic thiruvellore branch

          Chennai 1] neft form of bank 2] option and nomination forms prescribed

          Form of lic of india 2] cancelled cheque leaf for neft payment of

          Monthly pension option.

          Please let me know

          When does my monthly pension will start/commence?

          Thanking you by e. N. Sridharan. Email. Sridharan. [protected]@gmail.com

          Mobile. [protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Sir,
          Today i had paid lic premium of Rs 2599 for policy no[protected] through internet banking of SBI via www.licindia.com, but i had not received any receipt and Rs of 2599 debited from my account on same time Ref no. HSBI[protected]GAAMQZRN2 is showing in my sbi account.
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            T
            Tripathi Deepnarayan
            from Pune, Maharashtra
            Dec 31, 2016
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            Address: Nashik, Maharashtra, 422011

            Respacted Sir,
            Iam a Lic agent. I need user id & password login Lic portal.
            I purchage Lic agent software but not update online lic Data policy holder.
            So please give me my user id & password in my email.
            My NAME TRIPATHI DEEPNARAYAN
            Agency Code 293796D
            Branch Nashik (M.H)
            Mob No [protected]
            With thanks

            Deepnarayan Tripathi
            LIC Agent
            Agency Code293796D
            D.O Code 8993
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              S
              Shashi Utekar
              from Kolkata, West Bengal
              Dec 30, 2016
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              Address: Mumbai City, Maharashtra, 400001

              Dear sir
              I avinash shriram utekar my policy no[protected] as my renewal premium was 1760/- paid through ECS every month but for month of nov 2016 unable to pay due to some reason. As on 30/12/2016 i paid the nov and dec 2016 month premium of amt 3586/- was paid through net banking, but dec 2016 month premium was also paid through ECS . So dec 2016 was paid twice . So pl refund the dec 16 premium to my net banking a/c. Pl do needful.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                B
                bhupi0025
                from Agra, Uttar Pradesh
                Dec 29, 2016
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                Address: New Delhi, Delhi, 110077

                I made a payment of Lic plolicy of 7441 policy no.[protected] but my money debited from account axis bank but payment failed pls help me my contact no. [protected] bank saying we debited amount but Lic is showing this transaction failed INB[protected] this is transaction I'd pls resolve my matter becos this is heavy amount I need help sir how much time I will take
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  K
                  Kanak daftari
                  from Kolkata, West Bengal
                  Dec 28, 2016
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                  Address: Kolkata, West Bengal, 700001

                  Dear Sir/Madam,
                  I am Kanak Daftari, agent of LIC of India agency code no.[protected] and license no.192994 . Please send me my agent portal Id and password to my email which is [protected]@gmail.com . Your prompt action in this respect will be highly appreciated.Please do needful and oblige .

                  Thanking You,
                  Yours faithfully,
                  Kanak Daftari
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    S
                    singashw
                    from Varanasi, Uttar Pradesh
                    Dec 28, 2016
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                    Address: Varanasi, Uttar Pradesh, 221010
                    Website: Complain against L.I.C. OF INDIA against money back amount

                    As per subject money back policy having no.[protected] of maldhaiya branch Varanasi unable to give money in time.After every five amount of Rs20000/ is to be credited in my saving a/c [protected], O.B.C.SIGRA, Varanasi(U.P.)ifsc code ORBC0100834.All formalities already done regarding NEFT.Please do needful at the earliest.
                    Regards
                    Ashwani Singh
                    [protected]
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      M
                      meenuoberoi1
                      from Delhi, Delhi
                      Dec 27, 2016
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                      Address: New Delhi, Delhi, 110032

                      Dear team,

                      I went to submit the cheque for this month premium for my policy no.[protected] of amount rs 18, 015 to your lajpat nagar branch lic office but the executive refused to take the cheque by saying to pay through the same bank or do net banking for the same and return us back.
                      The behaviour & reason of not accepting the cheque is totally unacceptable. Firstly he says your last year premium was not paid and amount is rs36, 000 around than again i went tehre and showed him my previous year 2015 receipt to him. Than again he refused to accept the cheque by saying do it yourself by netbanking or the same bank you have used last time.
                      That i cant understand why he is not accepting it as my current policy will lapse.

                      Please check the trailing mail below as i have already paid last year 2015 premium and the receipt & mail i have received from your team. Kindly check and revert asap for the matter.

                      Regards,

                      Meenu oberoi
                      [protected]
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Hi Sir,

                      I paid my LIC premium 19596.00 through my SBI debit card. But haven't received receipt and when i clicked on acknowledgement link, it has displayed the message as network failure. But the amout is debited from my account. Please help me on this.

                      Policy No:[protected]
                      Name : Madhu Kumar K

                      Thanks,
                      Madhu
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                        J
                        jangadineshreddy
                        from Guntur, Andhra Pradesh
                        Dec 26, 2016
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                        Address: Mumbai City, Maharashtra, 140501
                        Website: www.licindia.in

                        DOUBLE PAYMENT - POLICY NO.[protected]
                        Please refer to my above LIC Policy No.[protected] with your Branch. In this regard I would like to bring to your kind notice that while I was paying my LIC premium of Rs.452.00 online thru my central Bank Account No.[protected], Branch Greater Kailash, New Delhi on 26th December 2016 it was showed some error in the system and logged out and not got the receipt. After some time I logged on to LIC site and paid the same premium online thru my above mentioned Bank and I got the receipt No.POS PRCH/[protected], POS PRCH/[protected] dated 26/12/2016 . Now my Bank account shows three debit balances of same amount.

                        I, therefore, request you to please refund the Excess amount i had paid
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        The Premium Paid receipt for Policy #[protected] Paid thru' online on 22.12.2016, but the receipt is not received thru' Mail.
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                          D
                          dsp1040
                          from Delhi, Delhi
                          Dec 26, 2016
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                          Address: Anantapur, Andhra Pradesh, 515408

                          Dear Sir,

                          I have paid my LIC policy premium Online. The premium amount was successfully deducted from my HDFC bank account but I did not receive any Receipt for same transaction.

                          Please help me in getting the Receipt of transaction that I paid using LIC website, as I need to submit it before 05 Jan 2017 as a proof of my investment.
                          Policy no:[protected]
                          Policy holder name : Vani
                          Amount:5546/-
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            T
                            Tanay009
                            from Delhi, Delhi
                            Dec 26, 2016
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                            Address: Lucknow, Uttar Pradesh, 226024
                            Website: www.licindia.in/Home/Pay-Premium-Online

                            Hello,

                            I have paid my LIC policy premium Online. The premium amount was successfully deducted from my AXIS bank account but I did not receive any Receipt for same transaction.

                            Please help me in getting the Receipt of transaction that I paid using LIC website, as I need to submit it before 20 Jan 2017 as a proof of my investment.

                            Contact No - [protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Dec 22, 2016
                            sukh049's response
                            please get me the solution how I can register my and my family polices with online payment for future
                            Sir,
                            My policy bearing no.[protected] matured on 28.12.2016 . I have already submitted bond and signed
                            requisitions in the month of October 2016 but till today(19.12.16)i am not received my neft bank linking message to my mobile n umber [protected] and my email Id; [protected]@gnmail.com
                            Hi Team,
                            Can you please assist on this and reset my account so I can renew my other policies.
                            Please call me [protected] if you have any questions.
                            I want to register my policy online please suggest me the correct procedures
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                              B
                              Balasubramanyam K N
                              from Bengaluru, Karnataka
                              Dec 25, 2016
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                              Address: 560105
                              Website: customer.onlinelic.in/LICEPS/Login/secureLogin.do

                              Please send me the print out of all the policies for which i have paid the amount for 2016-17. Below are my policy numbers and few details.

                              Policy number=[protected]
                              Policyholder’s name=kb sughosh sharma
                              Date of birth, date of commencement =16th nov, 2010
                              And postal address= kb sughosh sharma s/o k n balasubramanyam[lp] sai skanda nilaya, srinivasanagar near skp temple pavagada pin : 100000

                              Name: k. N. Balasubramanyam

                              [protected]
                              [protected]
                              [protected]"

                              Regards,
                              Balasubramanyam k n
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              I Use LIC website to pay my premium but most of the time website is not working and it is down. This is not acceptable. When we are moving towards digital India Under PM Modi, this central government owned company should make sure it's website works fine.

                              Please fix the issue and make it work all the time.

                              Regards,
                              Satheesh
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                                H
                                Harendra Kumar singh
                                Dec 23, 2016
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                                Address: 841438

                                Dear Sir,
                                Mai Mirganj lic office me 25 days me 7 bar premium deposit karne ke liye gaya but ek hi javab mila, server kam nahi karta hai, link failed hai. 2 year pehle Gopalganj ke lic agent Brijbansi KO 2500 rupees diya premium deposit ke liye, usane 6 month mera paisa use kiya, bad me deposit kiya, jab mujhe rashid mila to malum huaa ki mai premium correct time per diya to 6 month ka fine kyo. Call karne per bat nahi karta hai.
                                Mera request hai ki Jo bhi responsible lic officers hai, please jaldi service strong kare, aise poor service and bad lic agent ke wajah se public me bahut bura sandesh ja raha hai.
                                Thanks
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Dec 24, 2016
                                Updated by Harendra Kumar singh
                                Aaj bhir brother KO bheja to lic office ka cashier bolta hai, jao dimag kharab nahi Karo,

                                Life Insurance Corporation Of India [LIC] — 2016-2017

                                Pl provide income tax exemption certificate for the year[protected]
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                                  S
                                  Santhosh Balakrishnan
                                  from Ankola, Karnataka
                                  Dec 23, 2016
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                                  Address: Kozhikode, Kerala, 673001

                                  Today[protected] by about 11am, when I came to pay my yearly premium amount of my policy[protected] of Rs. 57588.00 I was told that my PAN is not linked to this account and therefore they wanted a copy of my PAN card. I took the copy and visited the office again to make the payment. I was denied to make the payment as they insisted that I must go to the branch and get the required job done as it is matter of their organization policy that they can service only that branch customers only. I fail to understand what customer service is all about as well as system integration. If I took the policy from a town in Kerala and get relocated to other town in India, is it possible to visit back the policy parent branch to get the job done. This is humiliating the customer by making him run between piller to post. At the first place they had the audacity to say they don't have a photocopier and make the customer to go across the road for photocopying and once done, they instruct the customer to go to the policy parent branch to get it linked. What a service orientation... What a customer service...
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  I have deposited premium amount of Rs 11390/- for my Lic Policy No[protected] through on line ( Licindia portal) but not received the premium receipt.
                                  I want to link pan card with my LIC policy advice please.
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                                    S
                                    Shailesh kumar mishra abrc
                                    from Allahabad, Uttar Pradesh
                                    Dec 22, 2016
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                                    I have two policy of lic last year in december 2015, policy no's are[protected] is the name of shailesh kumar mishra and second my wife rashmi is[protected], but the policy bonds of both policies did not received till today (22/12/2016). When i said to our agent, he says branch manager is not intrested to print them, whenever he already said about it. I am very angry and unsatisfied bout this behavior of lic, which faith it's costumer "jindagi ke saath bhi jindagi ke baad bhi". Please take action against responsible person which is responsible for it and post my policy bond immediately.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      Dinesh Devathi
                                      from Delhi, Delhi
                                      Dec 22, 2016
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                                      Address: 522403
                                      Website: merchant online lic

                                      Hi -

                                      I have paid online the premium for the invoice number[protected] for Rs. 35, 246/-. I got the payment was succes notification and it is not reflected in the premium portal that the invoice is paid it is showing under the category yet to be paid . However my bank account was debited with the amount

                                      Transaction details IB/INDIA/LICPGISB/HADB[protected] and the
                                      date is 22nd dec 2016.

                                      Please check and get the preimum invoice updated.

                                      Kindly treat this as URGENT.

                                      Thanks,

                                      Dinesh
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Dec 25, 2016
                                      naik meetu's response
                                      income tax certificate
                                      Please mark change of address in my policy no.[protected] of shri Jain Kalpesh mithalal :- Chinmay tower, flat no.505, 90 feet road, near stamp duty office, Bhayander west, Thane
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                                        J
                                        Joe Stephens
                                        Dec 21, 2016
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                                        Address: 600099
                                        Website: LICIndia.in / LICIndia.com

                                        Hi LIC Team,

                                        I'm unable to pay my premium Online for the policy number[protected], I'm facing with following error tag -
                                        'Premium cannot be collected through this channel.Please contact LIC branch for the premium payment'.

                                        I have submitted the documents required for online payment still face this issue.

                                        Can you please help with this as I cannot my premium through any other channel due to my personal constraints.

                                        Regards,
                                        Sunil Sakhuja
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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