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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 138

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S
Sundar Krishnamurthy
from Bhopal, Madhya Pradesh
Jan 3, 2017
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Address: 608001

I have paid yearly 10000 for 7 years in lic chidambaram branch. I have lost the original policy. I have given indemnity in oct 2017 with all formalities. But more than three months over they have not yet credited the amount in my account. Kindly arrange to pay the amount with interest at the earliest.

Thanks and regards

K. Sundar

[protected]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Jan 03, 2017
Updated by Sundar Krishnamurthy
I have paid paid Lic premium by cheque in collection box on 22nd Dec 2016 . More Han 10 days over not yet taken on daily basis and receipt not sent by LIC . The cheque also not yet presented through clearing.

K.sundar
[protected]
I have tried many times to registered the policy but it was showing that there is a error . I think that you will resolve my problem and if you not resolve my problem my other friends and family member are also going to register but i will tell them not to registered because there is a problem in the website.
Hello Sir/Mam,
Policy Details are as follows:
[protected]
I want a duplicate copy of my son's LIC Premium Receipt for the year 2016 to 2017

It would be great if you could send me the Duplicate receipt.
Please send the scan copy of the same in my mail id i:e
manas.[protected]@adani.com

Regards
Manas
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    debasishnayak
    from Kashipur, Uttarakhand
    Jan 5, 2017
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    Address: 700039

    I have paid my lic premium of rs.8963.00/- for my policy (No.[protected] on 1st january 2017, online from my icici bank account. I have not got the receipt. Kindly send this to my following id-
    [protected]@gmail.com
    I shall be highly obliged if you kindly do the needful. I have to submit the receipt for income tax purpose.
    Debasish nayak
    [protected]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      U
      User1231
      from Bengaluru, Karnataka
      Jan 2, 2017
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      Address: Coimbatore, Tamil Nadu, 642202
      Website: Customer compliants

      Policy no:[protected]

      I forgot my user id to login for checking my policy details and it's sending details to my old email id which is not in use .

      Not able to proceed my further process due to this.

      i have tried all possible ways to change my email id but not able to change .

      I request you to please change my email id to below mentioned email address so that i can able to check my LIC details in online.

      new email id: [protected]@gmail.com

      Thanks.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Jan 05, 2017
      Updated by User1231
      please update status on above complaint as still no updates
      Jan 12, 2017
      Updated by User1231
      Hi Team any updates?
      Please can you urgently raise a call with LIC stating that their site is down for long time. I'm not able to make payments, also not able to download statements for my IT declarations. I see the site is down for some number for days. please take immediate action
      User1231's [Complaint's author] reply, Jan 5, 2017
      i did not request for down time or some other else. i'm asking you to change my email id.
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        K
        kvasant9
        from Bengaluru, Karnataka
        Jan 2, 2017
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        Address: Bangalore, Karnataka, 560008
        Website: www.licindia.in

        Dear Sir /Madam

        I paid the LIC premium amount of 11479 through HDFC Net Banking the amount got debited from my bank account but the payment receipt did not generate

        request to kindly send the payment receipt to my mail ID as earliest, below are details for your reference

        Name : Vasant H Kamadolli
        LIC Policy No:[protected]
        Pyament made date : 02 Jan 2017
        E-Mail ID : [protected]@gmail.com

        regards / Vasant H Kamadolli
        Ph No : [protected]
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Dear Sir,
        I am an L I C Agent Name E K USHA
        My Agency Code No.0044091Q
        I am Agent in 91Q Branch at Jogeswari East Branch at Mumbai
        I am unable to Log in the Agency Portal
        Please help me.
        Thanks
        Yours Sincerly
        E K USHA
        Sir,
        I have paid lic premium for policy no[protected] On 26/12/2016, rs. 1531/- through www.Licindia.com, but i do not recived any recipt of the payment. Rs 1531/- debited from my account on same time. Trans no.[protected] showing in my State Bank of India account no.
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          S
          sonalyadav
          from Mumbai, Maharashtra
          Jan 2, 2017
          Resolved
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          Resolved

          Address: Vidisha, Madhya Pradesh, 464001

          I have to deposit my LIC premium and I am trying to submit it online but its website is not working from last 5-6 days. I tried many times a day still I am unable to pay the premium, kindly resolve the error. Online payment is the easiest and fastest method for premium deposit and if that is not working then it is a very negative point for such a big company, so pay more attention on your services.
          Jan 7, 2017
          Complaint marked as Resolved 
          My work is done but still there is need for the improvement of LIC website so that it will be ease to use it.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Sir,
          I have paid premium through 'sbi online'
          policy no.[protected] amount 2622 dt 24/12/2016 SB I Net banking
          transaction id:12736577
          pl. send me online receipt to my email.
          Dear sir,
          i have paid premium by internet Banking but the recepit are not given to me pls send me duplicate recepit in my Email id ([protected]@gmail.com)
          my policy no.is[protected] Premium amt Rs.911/- In the name of Ms. Sakshi V. Waghmare on 9th December, 2016

          Thanking you

          Vijay V. Waghmare
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            R
            rakesharmanupam
            from Jaipur, Rajasthan
            Jan 2, 2017
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            Address: Jaipur, Rajasthan, 302004

            I had taken pension plan vide policy no.[protected] from life insurance corporation, transport nagar, jaipur office. The premium instalments were regularly been paid. Last instalment of premium was paid on 20.11.2015. I had received claim settlement papers for start of pension, which were given to transport nagar jaipur office on 19.10.2016. The first pension instalment was to start from 20.12.2016, however, till date i. E. 02.01.2017 i have not received pension from life insurance corporation, transport nagar, jaipur office. Kindly resolve.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            I have paid premium online and though my credit card and my Policy No[protected] is debited ( amount rs. 7090.75 /- Through Axis Credit cardon 24/12/2016) but I have not received the e-receipt . In LIC web site also not showing any receipt.

            Please send E-Receipt to my mail id
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              S
              surajit ranjan das
              from Kolkata, West Bengal
              Jan 1, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal
              Website: [email protected]

              Sir,

              I have lost my above premium receipt perhaps in my house which is required for submission for I/Tax final declaration for the year 2016-17. I have tried my level best to find it out but could not find till now.

              So, kindly provide the same in my email (ranjan.[protected]@gmail.com) account to enable me to get a copy of the same and solve the purpose above.

              Thanking you,
              Alpana Das
              Policy No.[protected]
              Jan 3, 2017
              Complaint marked as Resolved 
              The company has neither sent an email nor any other instructions to resolve the problem where as 04 days has already been elapsed. As such, I am very much worried about it. I, therefore, request to resolve my problem as soon as possible. Alpana Das Policy No.578978177
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Jan 11, 2017
              Updated by surajit ranjan das
              The LICI has neither sent an email nor any other instructions to resolve the problem where as 10 days has already been elapsed. As such, I am very much worried about it.

              I, therefore, request to resolve my problem as soon as possible by providing me a duplicate copy of the same.

              Alpana Das
              Policy No.[protected]
              Myself sunil kumar my policy no[protected].i forgot my user id and password please mail me new one inmy mail id [protected]@yahoo.co.in
              I need to show my investments in my office and need to download the premiums I paid from the site but it is not working at all for the last 5 days. The last day for submitting the proofs is 31st Dec and still the site is down. LIC being a Govt organization it is not expected as most of the people now do digital transactions.
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                K
                kamo45
                from Chennai, Tamil Nadu
                Jan 1, 2017
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                Address: Begusarai, Bihar, 851217

                Receipt of policy no[protected] worth rs 1231 for the month of july 2016 not generated. I hv made payment for above policy no online money debited from account but receipt not generated. I urgently needed the receipt for income tax return and also for future purpose so suggest me what to do to have the receipt generated electrically or sand the same on my email id
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  S
                  sridharanrama
                  from Chennai, Tamil Nadu
                  Dec 31, 2016
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                  Address: Chennai, Tamil Nadu, 600109
                  Website: wwwlic.india.com

                  Respected sir,

                  My lic policy no[protected] [seven one six seven zero nine five five name e. N. Sridharan

                  One] policy matures on 28.12.2016.

                  I have already submitted the following at lic thiruvellore branch

                  Chennai 1] neft form of bank 2] option and nomination forms prescribed

                  Form of lic of india 2] cancelled cheque leaf for neft payment of

                  Monthly pension option.

                  Please let me know

                  When does my monthly pension will start/commence?

                  Thanking you by e. N. Sridharan. Email. Sridharan. [protected]@gmail.com

                  Mobile. [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Sir,
                  Today i had paid lic premium of Rs 2599 for policy no[protected] through internet banking of SBI via www.licindia.com, but i had not received any receipt and Rs of 2599 debited from my account on same time Ref no. HSBI[protected]GAAMQZRN2 is showing in my sbi account.
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                    T
                    Tripathi Deepnarayan
                    from Pune, Maharashtra
                    Dec 31, 2016
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                    Address: Nashik, Maharashtra, 422011

                    Respacted Sir,
                    Iam a Lic agent. I need user id & password login Lic portal.
                    I purchage Lic agent software but not update online lic Data policy holder.
                    So please give me my user id & password in my email.
                    My NAME TRIPATHI DEEPNARAYAN
                    Agency Code 293796D
                    Branch Nashik (M.H)
                    Mob No [protected]
                    With thanks

                    Deepnarayan Tripathi
                    LIC Agent
                    Agency Code293796D
                    D.O Code 8993
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      S
                      Shashi Utekar
                      from Kolkata, West Bengal
                      Dec 30, 2016
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                      Address: Mumbai City, Maharashtra, 400001

                      Dear sir
                      I avinash shriram utekar my policy no[protected] as my renewal premium was 1760/- paid through ECS every month but for month of nov 2016 unable to pay due to some reason. As on 30/12/2016 i paid the nov and dec 2016 month premium of amt 3586/- was paid through net banking, but dec 2016 month premium was also paid through ECS . So dec 2016 was paid twice . So pl refund the dec 16 premium to my net banking a/c. Pl do needful.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        B
                        bhupi0025
                        from Agra, Uttar Pradesh
                        Dec 29, 2016
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                        Address: New Delhi, Delhi, 110077

                        I made a payment of Lic plolicy of 7441 policy no.[protected] but my money debited from account axis bank but payment failed pls help me my contact no. [protected] bank saying we debited amount but Lic is showing this transaction failed INB[protected] this is transaction I'd pls resolve my matter becos this is heavy amount I need help sir how much time I will take
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          K
                          Kanak daftari
                          from Kolkata, West Bengal
                          Dec 28, 2016
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                          Address: Kolkata, West Bengal, 700001

                          Dear Sir/Madam,
                          I am Kanak Daftari, agent of LIC of India agency code no.[protected] and license no.192994 . Please send me my agent portal Id and password to my email which is [protected]@gmail.com . Your prompt action in this respect will be highly appreciated.Please do needful and oblige .

                          Thanking You,
                          Yours faithfully,
                          Kanak Daftari
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            S
                            singashw
                            from Varanasi, Uttar Pradesh
                            Dec 28, 2016
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                            Address: Varanasi, Uttar Pradesh, 221010
                            Website: Complain against L.I.C. OF INDIA against money back amount

                            As per subject money back policy having no.[protected] of maldhaiya branch Varanasi unable to give money in time.After every five amount of Rs20000/ is to be credited in my saving a/c [protected], O.B.C.SIGRA, Varanasi(U.P.)ifsc code ORBC0100834.All formalities already done regarding NEFT.Please do needful at the earliest.
                            Regards
                            Ashwani Singh
                            [protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              M
                              meenuoberoi1
                              from Delhi, Delhi
                              Dec 27, 2016
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                              Address: New Delhi, Delhi, 110032

                              Dear team,

                              I went to submit the cheque for this month premium for my policy no.[protected] of amount rs 18, 015 to your lajpat nagar branch lic office but the executive refused to take the cheque by saying to pay through the same bank or do net banking for the same and return us back.
                              The behaviour & reason of not accepting the cheque is totally unacceptable. Firstly he says your last year premium was not paid and amount is rs36, 000 around than again i went tehre and showed him my previous year 2015 receipt to him. Than again he refused to accept the cheque by saying do it yourself by netbanking or the same bank you have used last time.
                              That i cant understand why he is not accepting it as my current policy will lapse.

                              Please check the trailing mail below as i have already paid last year 2015 premium and the receipt & mail i have received from your team. Kindly check and revert asap for the matter.

                              Regards,

                              Meenu oberoi
                              [protected]
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Hi Sir,

                              I paid my LIC premium 19596.00 through my SBI debit card. But haven't received receipt and when i clicked on acknowledgement link, it has displayed the message as network failure. But the amout is debited from my account. Please help me on this.

                              Policy No:[protected]
                              Name : Madhu Kumar K

                              Thanks,
                              Madhu
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                                J
                                jangadineshreddy
                                from Guntur, Andhra Pradesh
                                Dec 26, 2016
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                                Address: Mumbai City, Maharashtra, 140501
                                Website: www.licindia.in

                                DOUBLE PAYMENT - POLICY NO.[protected]
                                Please refer to my above LIC Policy No.[protected] with your Branch. In this regard I would like to bring to your kind notice that while I was paying my LIC premium of Rs.452.00 online thru my central Bank Account No.[protected], Branch Greater Kailash, New Delhi on 26th December 2016 it was showed some error in the system and logged out and not got the receipt. After some time I logged on to LIC site and paid the same premium online thru my above mentioned Bank and I got the receipt No.POS PRCH/[protected], POS PRCH/[protected] dated 26/12/2016 . Now my Bank account shows three debit balances of same amount.

                                I, therefore, request you to please refund the Excess amount i had paid
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                The Premium Paid receipt for Policy #[protected] Paid thru' online on 22.12.2016, but the receipt is not received thru' Mail.
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                                  D
                                  dsp1040
                                  from Delhi, Delhi
                                  Dec 26, 2016
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                                  Address: Anantapur, Andhra Pradesh, 515408

                                  Dear Sir,

                                  I have paid my LIC policy premium Online. The premium amount was successfully deducted from my HDFC bank account but I did not receive any Receipt for same transaction.

                                  Please help me in getting the Receipt of transaction that I paid using LIC website, as I need to submit it before 05 Jan 2017 as a proof of my investment.
                                  Policy no:[protected]
                                  Policy holder name : Vani
                                  Amount:5546/-
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    T
                                    Tanay009
                                    from Delhi, Delhi
                                    Dec 26, 2016
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                                    Address: Lucknow, Uttar Pradesh, 226024
                                    Website: www.licindia.in/Home/Pay-Premium-Online

                                    Hello,

                                    I have paid my LIC policy premium Online. The premium amount was successfully deducted from my AXIS bank account but I did not receive any Receipt for same transaction.

                                    Please help me in getting the Receipt of transaction that I paid using LIC website, as I need to submit it before 20 Jan 2017 as a proof of my investment.

                                    Contact No - [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Dec 22, 2016
                                    sukh049's response
                                    please get me the solution how I can register my and my family polices with online payment for future
                                    Sir,
                                    My policy bearing no.[protected] matured on 28.12.2016 . I have already submitted bond and signed
                                    requisitions in the month of October 2016 but till today(19.12.16)i am not received my neft bank linking message to my mobile n umber [protected] and my email Id; [protected]@gnmail.com
                                    Hi Team,
                                    Can you please assist on this and reset my account so I can renew my other policies.
                                    Please call me [protected] if you have any questions.
                                    I want to register my policy online please suggest me the correct procedures
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                                      B
                                      Balasubramanyam K N
                                      from Bengaluru, Karnataka
                                      Dec 25, 2016
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                                      Address: 560105
                                      Website: customer.onlinelic.in/LICEPS/Login/secureLogin.do

                                      Please send me the print out of all the policies for which i have paid the amount for 2016-17. Below are my policy numbers and few details.

                                      Policy number=[protected]
                                      Policyholder’s name=kb sughosh sharma
                                      Date of birth, date of commencement =16th nov, 2010
                                      And postal address= kb sughosh sharma s/o k n balasubramanyam[lp] sai skanda nilaya, srinivasanagar near skp temple pavagada pin : 100000

                                      Name: k. N. Balasubramanyam

                                      [protected]
                                      [protected]
                                      [protected]"

                                      Regards,
                                      Balasubramanyam k n
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      I Use LIC website to pay my premium but most of the time website is not working and it is down. This is not acceptable. When we are moving towards digital India Under PM Modi, this central government owned company should make sure it's website works fine.

                                      Please fix the issue and make it work all the time.

                                      Regards,
                                      Satheesh
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                                        H
                                        Harendra Kumar singh
                                        Dec 23, 2016
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                                        Address: 841438

                                        Dear Sir,
                                        Mai Mirganj lic office me 25 days me 7 bar premium deposit karne ke liye gaya but ek hi javab mila, server kam nahi karta hai, link failed hai. 2 year pehle Gopalganj ke lic agent Brijbansi KO 2500 rupees diya premium deposit ke liye, usane 6 month mera paisa use kiya, bad me deposit kiya, jab mujhe rashid mila to malum huaa ki mai premium correct time per diya to 6 month ka fine kyo. Call karne per bat nahi karta hai.
                                        Mera request hai ki Jo bhi responsible lic officers hai, please jaldi service strong kare, aise poor service and bad lic agent ke wajah se public me bahut bura sandesh ja raha hai.
                                        Thanks
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Dec 24, 2016
                                        Updated by Harendra Kumar singh
                                        Aaj bhir brother KO bheja to lic office ka cashier bolta hai, jao dimag kharab nahi Karo,

                                        Life Insurance Corporation Of India [LIC] — 2016-2017

                                        Pl provide income tax exemption certificate for the year[protected]
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