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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 136

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S
from Mumbai, Maharashtra
Jan 15, 2017
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Address: Mumbai City, Maharashtra, 400022
Website: www.licindia.co.in

Its really saddens me that I have taken LIC policy. No premium payment intimation has been received though amount deducted from my account. they send regular intimation about premium payment to be done but not send any intimation about the overall amount that has got accrued. My policy number is[protected]. its an endowment policy date of commencement is 28/12/2001. Paid my premium on regular period without any delay still not happy with the service as the broker from whom I had taken the policy does not even tries to contact me after he sold the policy though he is available. I hope my complaint status is looked after & resolved soon. My contact number is [protected] named satish shetty
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I have pay my lic priemum online but not received the receipt plz provide receipt.
lic no[protected] mail id [protected]@gmail.com
Policy no[protected] doc date 18/05/2010 Prem R 6005 paid till 3/2014. Due to some problem after a year I am ready to pay Prem with all fine to run my policy but my local LIC branch is not ready to receive the Prem. Plz short out the problem and made the policy run as early as possible.
Dear..My name is Yogesh S/o Sh Balbir singh ...i paid my premium on 15/01/17. But receipt not received and balanced debited from my account.M y policy is[protected] . DOB. IS 10.12.1987. Plz tell me what the solution.
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    Gauti Sanju
    from Dehra Dun, Uttarakhand
    Jan 15, 2017
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    Address: 281004
    Website: licindia.in

    Dear Sir,

    I want to say that i have paid lic policy through e-wallet but what
    arun jaitely sir said that those customers who will paid their premium
    through e-wallet will get cash back in 10% or 8 % but unfortunately
    lic does not provide me cash back in my back account neither in my
    e-wallet account through which i have paid the lic premium of Rs
    11003.

    The details have been given below :
    Lic Policy No[protected]
    Transaction id[protected]
    Date & Time of transaction - 22/12/2016 & 10:56:28

    please look into this matter seriously else i have to place complaint
    in consumer court & in pmo office.

    With Regards
    Sanjay Gautam
    Mob.No-[protected]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      M
      manashi adhikary
      from Arambagh, West Bengal
      Jan 14, 2017
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      Address: Kolkata, West Bengal, 91
      Website: www.gmail.com

      Please send housing loan monthly statement for current financial yr.by e-mail for income tax purpose.I have already paid january emi, but i need statement from march 2016 to february 2017.kindly send it as early as possible neither i will be in great trouble.Now i have been transferred from kolkata to alipurduar very recently therefore i am unable to collect statement from kolkata office.

      e-mail address; aniruddha.[protected]@gmail.com
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Jan 14, 2017
      Updated by manashi adhikary
      Pl.send housing loan statement for current financial year of[protected] by e-mail as early as possible. my loan a/c no.[protected].
      now i have been transferred from kolkata to alipurduar very recently.
      my e-mail address; aniruddha.[protected]@gmail.com
      I have paid premiums through ecs by state bank of india and axis bank.
      pl. send it otherwise i will in great trouble.
      I forgot my user id.Please send my user id to [protected]@yahoo.in or to [protected]@yahoo.com. I forgot which email I am registered. I tried doing it online but I am not getting email regarding it. My policy no is[protected] and D/O/B is 31/10/1982.. Please do the needful. Thank u.
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        S
        Supriya Thopate
        Jan 17, 2017
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        I had made transactions of Rs 2589 each towards my policy no.[protected] through transaction ID 14238980 and14240577 on dated 12/01/2017 through my SBI internet bankingtowards lic premium of my money gold policy but transaction 14240577was failed.the same amount is deducted from my SBI account twice and it is not refunded yet.so please refund my amount as early as possible
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Dear Sir,
        I have made pilicy premium of policy no.[protected] through SBI Debit card on 09/01/2017. The amount Rs. 2512.00 has been debited from my account with LIC txn#929886 but premium receipt are not displayed online nor received through mail.

        EMON BANERJEE(A)
        AMBARISH BANERJEE
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          S
          Sujan Kumar Chatterjee
          from Bhopal, Madhya Pradesh
          Jan 14, 2017
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          Sir I have paid Online premium of rs.1668.00 for the LIC policy no[protected] . But after the completion of payment verification i got the message that transection failure. Again I repeat the same process but the result was same.
          Then I paid the premiume through the office window of LIC Branch RAJNANDGAON
          After it when I checked my bank account details the premiume amount of RS 1668.00 has been debited from my bank account twice.
          Debited ref.no.is as follows-
          HSBI[protected]IGAAOZYTP1-Rs.1668/-
          HSBI [protected]IGAAOZZRD9-Rs.1668/


          I request you to kindly arrange to refund me the excess payment amount (1668+1668=RS.3336/-) for the same policy.
          Thanking you!
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Policy No.:[protected] Pension amount due on 21 December 2016, not yet received in my account. Pension was half yearly payment 21 June and 21 December. June 2016 I have received the amount but 21 December yet to received. Please update me

          Request you to please do the needful for am unable to get the phone lines
          Hello My policy number is[protected]. I've paid a premium of Rs. 7606/- . However didnt receive my receipt. Please send the receipt to my email address
          Email: [protected]@gmail.com
          Phone: [protected]
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            S
            sankarighosh
            from Kolkata, West Bengal
            Jan 14, 2017
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            Address: 743127

            Iam Sankari Chatterjee . LIC holder of your company. My LIC policy number is[protected].I am paid premium online today i.e.14.01.17amount of Rs. 1555/-, and the same amount debited from my account but I have not received any premium payment acknowledgement receipt for my record . Request you to email the acknowledgement on my email id. [protected]@gmail.com. I require the same for the submission of my income tax exemption proof.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              A
              Ashish Gharde
              Jan 13, 2017
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              Address: Pune, Maharashtra, 411027
              Website: www.licindia.in

              Hello Sir\Madam,

              My name is Ashish Gharde
              My policy number is[protected].
              I pay the premium in the Pimple Saudagar branch.
              Unfortunately I lost my receipt for 2016.

              So my wife went to the below branch with an application which I gave to her.
              LIC Of India, Lakshadeep Plaza, 1st Floor, Rahatani Chk, Pimple Saudagar, - Pune-411027.

              My wife requested to provide a document which I can submit in my office for declaration for Income Tax purpose.

              The Lady officer who spoke to my wife was very rude, unprofessional and arrogant.

              This incidence happened at the branch around 3 pm on 13th Jan 2017.

              I am very DISAPPOINTED and shocked with this LIC staff behavior.
              I have one more LIC policy. If this is the behavior of LIC staff then I may cancel my LIC policies very soon.

              Thanks and Regards,
              Ashish Gharde
              Ph: [protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                S
                sangitakale22
                from Pune, Maharashtra
                Jan 13, 2017
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                Address: Pune, Maharashtra, 411 043
                Website: Www.licindia.in

                Dear sir/madam,
                I am Sangita Balasaheb Kale agent of LIC OF INDIA with agency code 1027395L, Licence number [protected] connected to Swargate branch.
                I forgotten my agent portal ID and password. Please send me new portal ID and password to my e-mail ID : [protected]@yahoo.in
                Name. : Sangita Balasaheb Kale
                Agency code : 1027395L
                License no : [protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Jan 07, 2017
                Deshmukh Madhuri shashikant's response
                I am lic agent my agency code is 02065946 branch osmanabad I forgot portal password so please help me to resolve this problem
                I am lic agent my agency code is 02065946 branch osmanabad I forgot portal password so please help me to reso this problem
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                  suru jamwal
                  from Jammu, Jammu and Kashmir
                  Jan 12, 2017
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                  Address: Kangra, Himachal Pradesh, 176215

                  Sir,
                  I have forgetted my online userid and password of online payment of liC. Therefore it is requested to provide the new userid and password to me for online payment of lic premium

                  I am very much thankful for your kindness and co-operation on the above matter. it is also requested to provide the required information to me on my email id i.e. [protected]@gmail.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Hi my is padmasree n policy number[protected]
                  Don 01.06.1990
                  Amount 1539.67
                  Email [protected]@gmail.com
                  Mobile no entered correctly but throwing wrong data please fix the issue
                  I had paid my November month premium Rs.1592 only, on 11 Jan 2017 and still I had not received my paid confirmation.
                  I have paid on 04.01.2017 through on line of City Union Bank for my son Life Insurance of India Preimum.Policy No.[protected]. Till date I have not received the receipt in my email id. visu.[protected]@gmail.com. I am not able to make complaint against LIC not able to contact authorities. Kindly help to get receipt from LIC or get refund from LIC.
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                    S
                    Sujan Kumar Chatterjee
                    from Bhopal, Madhya Pradesh
                    Jan 11, 2017
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                    Address: Rajnandgaon, Chhattisgarh
                    Website: [email protected]

                    After the completion of online premium payment through internet banking by the lic app on 10/01/2017 i got the report in app that my transection is failure then i paid my premium rs.1668.00 in the lic office rajnandgaon, chhatisgarh.
                    But today when i am checking the status of my bank account details the amount of online premium payment through bank has been debited.
                    Kindly arrange to refund the amount in my account.
                    Thank you!
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    I have made online payment for my LIC premium No:[protected] of an amount of Rs. 6425 +Taxes . but i haven't received the receipt. please do the needful.
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                      K
                      kapil dongre
                      from Bengaluru, Karnataka
                      Jan 13, 2017
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                      Address: 560037

                      Please email me lic receipt to kapil. [protected]@gmail.com

                      Transaction id date total amount status
                      13933424
                      [protected]
                      11:53:09
                      10, 000.00 completed successfully

                      Hi,

                      I have done transaction for my policy "[protected]".
                      Name : ramesh dongre
                      Payment : 10, 000.
                      Transaction id: 13933424
                      Date and time :[protected]:53:09

                      I am able to check the status and its showing successful. But i have not got receipt till now.


                      Please note the transaction id and date for future reference.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Double payment of Rs.13593/- has been made on 13/01/2017 as yearly premium against policy no:[protected] via SBi internet banking under bank transaction id[protected] dated 13/01/2017.
                      Request to refund back the above amount via same gateway in order to credit to my SBI a/C at the earliest.
                      I have paid premium online but unable to generate the receipt. help me. As LIC website seems to be not opening It is difficult to generate receipt.

                      Policy Number:[protected], Name: Pavan Kumar N R, premium Paid on: 09/01/2017
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                        raja7370
                        from Surat, Gujarat
                        Jan 11, 2017
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                        Address: Mumbai City, Maharashtra, 400021
                        Website: www.licindia.in

                        I have been trying to open / login to the LIC website, but the site dosen't respond. This is very poor customer service from LIC.
                        Especially now when we have to submit the LIC premium payment slips at our office. If these slips are not submitted on time tax will be deducted from the salary.
                        If someone at LIC is listening / paying attention to this then I request you go kindly look into why your website is not functional & get it up & running at the earliest.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Jan 05, 2017
                        Pankaj3456's response
                        Pls, Confirm
                        Dear Sir,

                        Pls, inform to you that Date 29.12.2016, pay LIC Payment by my debit Card .
                        but no receipt copy mail on mail ID No
                        [protected]@gmail.com.
                        Mobile No=[protected]
                        LIC No=[protected], Transaction ID No=13162476

                        Pls, confirm to me that Allready paid premium Rs, 3630/- or no paid premium.
                        Thanks & Best Regards
                        Pankaj Kumar
                        Hi,

                        I have paid Rs. 1, 857 to policy no[protected] but did not get any receipt of this transaction. I have paid on 05/01/2017 at 7.33Pm. Balace was deducted from my account. Please look into this.

                        Regards,

                        Rajib Bala
                        Mobile No- [protected]
                        Sir,
                        I have paid LIC yearly premium Rs 27819 on 2-1-2017 online through the licindia.in website . 4days gone, still I didn't got premium receipt to my email. Premium amount got debited from my bank account Transaction ID is 13459367
                        dt 2-1-2017 .
                        Please pursue my issue as early as possible with regards
                        B. Mohammed Rafi
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                          S
                          SUBHASISHKUMAR CHATTOPADHYAY
                          from Kolkata, West Bengal
                          Jan 11, 2017
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                          Address: 743127
                          Website: [email protected]

                          I tried to enroll my policy vide no[protected] in lici portal for receipt of on line
                          paid of the said Policy(as non registered ), but every time i could not be succeeded, as such i am not getting any receipt, though i paid the premium on 31/12/2016, further it is to inform you that, i personally tried to enroll my the said policy and every time it is answered by you that, you will be informed after
                          success, but actually not getting any reply. Pl do the needful
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Dear sir,
                          Mere account se double payment kati h lic ki
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                            B
                            Bhanu_lic
                            Jan 11, 2017
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                            Resolved

                            Address: 500040

                            My policy no.[protected],[protected],[protected],[protected]

                            Please update my e-mail address as [protected]@gmail.com

                            Unable to pay my premium.

                            Previously i updated my LIC profile with incorrect email address. I forgot the password and unable to login. Unable to pay my premium in time using the LIC portal. Please update my profile with given email id asap.

                            Thanking you,
                            Bhanu Kiran
                            Jan 12, 2017
                            Complaint marked as Resolved 
                            Resolved the issue by calling LIC customer care. My account was updated on call. Thanks LIC customer care on call support.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Hello,

                            I have made the payment of Rs. 28333.60 and have not yet received the receipt, can it be sent to my registered email id [protected]@gmail.com and skeef.[protected]@shopcj.com on priority. Below are the details.

                            Policy Nos
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]

                            regards,
                            Skeef
                            I paid the premium amount for the following policy numbers through bank of boroda net banking. payment date 04.01.2017.
                            [protected]Rs.1440,[protected]Rs.2679,[protected]Rs.16360
                            [protected]Rs.1423. till now i didnt get receipt So please sent the above policy receipts through my email address
                            Second installment of my super annuity N0. 041HO[protected] has not been paid for the year 2018 inspite of my written reminder.
                            Request for an Existence Certificate also not been issued for the year 2019.
                            Please do the needful and intimate me through email of SMS
                            Kevin Phillips
                            Dong Kadiang
                            Nongmensong
                            Shillong - 793019
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                              rukhsana123
                              from Pune, Maharashtra
                              Jan 10, 2017
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                              Address: 400102

                              Rupees 502 amount is get debited from my sbi account on 6th jan 2017 for reason DEBIT
                              0000000CO[protected]SBI LIC LTD OPERATIVE A/C0000, but i dont know why this amt is get debited coz i dont have any LIC or other plan and regarding this i have visited to sbi home branch on 7th jan 2017 but no resolution after that service manager patel sir told me to submit an application to sameer sir so my mother visited to sbi home branch on 9th jan 2017 to submit an appln but sameer sir not accepted app. my sbi account number is : [protected].
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Pratap sethy
                                from Hyderabad, Telangana
                                Jan 10, 2017
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                                Address: Jagatsinghpur, Odisha, 754141

                                Dear sir, please allow to me change the wrong date of birth is 01.01.1987 but my original date of birth is 09.04.1986 and my policy no is[protected] . otherwise please you change my date of birth and please active mobile alert in this no-[protected] to be informed me my premium date and due date also.

                                Thanks & Regard
                                Pratap Chandra Sethy
                                jagatsinghpur, odisha
                                MOBILE NO--[protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  surender gusain
                                  from Gurgaon, Haryana
                                  Jan 10, 2017
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                                  Address: New Delhi, Delhi, 110058

                                  Hi All,

                                  As per the above subject i am trying to call agent whose name is Najmi Khan([protected]). i bought one policy from him. firstly after so many calls he provided my first premium slip and now still as yet i did not get any policy bond. As strange he is not answering my any calls and text.

                                  So please take care of this. what should i do before to buy any policy we get lots of calls but now i am unable to receive my policy.

                                  LIC is good but that kind of guys and their behaviour to the person is not good for LIC Image.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Pleas take a action f this kind of agent
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                                    Prameela William Shine
                                    from Bengaluru, Karnataka
                                    Jan 10, 2017
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                                    Dear Sir / Mam
                                    My name is William Rodrigues, I have paid lic premium amount Rs1748 online using debit card on 06.01.2017 but I have not recieved any reciept from you. hence I request you to send the payment reciept to my email id:[protected]@gmail.com as early as possible.

                                    Name: William Rodrigues
                                    Lic Policy no:[protected]
                                    online payment date:06.01.2017
                                    amount:1735(actual amt)+13(fine)=1748

                                    thank you
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      ak281997
                                      from Gonda, Uttar Pradesh
                                      Jan 9, 2017
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                                      Address: Ballia, Uttar Pradesh, 277001
                                      Website: life corporation of india

                                      Sir,
                                      I have paid lic premium installment amount 4939/-through our official website
                                      having a policy number is[protected] on dated 02/01/2017, the payment was successful but still today I did not get any payment receipt from you.
                                      The installment amount is debited from my (state bank india) account.
                                      Therefore, i kindly request you to please resolve my problem as quickly as possible.
                                      Thank you sir
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        Narendra Kumar Thakur
                                        from Kurud, Chhattisgarh
                                        Jan 11, 2017
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                                        Sir, I have paid my LIC premium of Policy No.[protected] &[protected] on 3rd January 2017 but till date I have not received its acknowledgement. So, please send it through email for further necessary action. My email ID is [protected]@gmail.com I have submitted my all details along with my mobile no. [protected]. I have paid this amount through net banking. So, solve my problem forthwith.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Jan 05, 2017
                                        sadashivmarawar's response
                                        OK 👌 thanks
                                        Dear sir

                                        my name is vijendra singh i have online payment from 02.01.2017. 10410rs two time payment pls refund one time payment.

                                        policy no[protected]
                                        name-vijendra singh

                                        TRANSACTION SEQUENCE NUMBER-T83380 REF NO-MT170040021000010018108

                                        TRANSACTION SEQUENCE NUMBER-T85809 REF NO-MT170040021000010018115

                                        mobile-[protected]
                                        I was registered pol.no.[protected]&[protected] for S.V.refund on dated 31/12/2016.As per bond contract it was not necessary to submit pan card number at the time of refund.Also I have submitted pan card copy.Still I have not received any payment.
                                        Dear SIR/MAM,
                                        I Pay Premium Rs-1563 against Policy[protected] & Premium Rs-3032 against Polcy[protected] on 05.01.2017 But Payment Receipt Not Received My Mail ID- pramod.[protected]@gmail.com.
                                        Kindly Give Receipt

                                        Thanks & Regards,
                                        P.M.Mohite
                                        [protected]/[protected]
                                        Today[protected] i made a online payment for policy no.[protected] using lic app.

                                        Amount is deducted from my account.but transaction status is showing failed
                                        Transaction number : 13878337

                                        Kindly look into this as soon as possible
                                        Sir,
                                        I have made online payment for premium. My bank account has been debited but e receipt has not received by me. Policy related information are below.
                                        Policy no :[protected]
                                        Transactions date: 05/ january / 2017
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