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Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in

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Updated: Oct 18, 2025

Complaints 6253

Resolved

2218

Unresolved

4035

So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 500040

My policy no.[protected],[protected],[protected],[protected]

Please update my e-mail address as [protected]@gmail.com

Unable to pay my premium.

Previously i updated my LIC profile with incorrect email address. I forgot the password and unable to login. Unable to pay my premium in time using the LIC portal. Please update my profile with given email id asap.

Thanking you,
Bhanu Kiran

Jan 12, 2017

Complaint marked as Resolved

Resolved the issue by calling LIC customer care. My account was updated on call. Thanks LIC customer care on call support.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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S

Skeef Menezes

Jan 11, 2017

Hello,

I have made the payment of Rs. 28333.60 and have not yet received the receipt, can it be sent to my registered email id [protected]@gmail.com and skeef.[protected]@shopcj.com on priority. Below are the details.

Policy Nos
[protected]
[protected]
[protected]
[protected]
[protected]

regards,
Skeef

F

francisxavier savarimuthu

from Chennai, Tamil Nadu

Jan 11, 2017

I paid the premium amount for the following policy numbers through bank of boroda net banking. payment date 04.01.2017.
[protected]Rs.1440,[protected]Rs.2679,[protected]Rs.16360
[protected]Rs.1423. till now i didnt get receipt So please sent the above policy receipts through my email address

K

Kevin Phillips

from Delhi, Delhi

Jan 18, 2019

Second installment of my super annuity N0. 041HO[protected] has not been paid for the year 2018 inspite of my written reminder.
Request for an Existence Certificate also not been issued for the year 2019.
Please do the needful and intimate me through email of SMS
Kevin Phillips
Dong Kadiang
Nongmensong
Shillong - 793019

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Address: 400102

Rupees 502 amount is get debited from my sbi account on 6th jan 2017 for reason DEBIT
0000000CO[protected]SBI LIC LTD OPERATIVE A/C0000, but i dont know why this amt is get debited coz i dont have any LIC or other plan and regarding this i have visited to sbi home branch on 7th jan 2017 but no resolution after that service manager patel sir told me to submit an application to sameer sir so my mother visited to sbi home branch on 9th jan 2017 to submit an appln but sameer sir not accepted app. my sbi account number is : [protected].

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Address: Jagatsinghpur, Odisha, 754141

Dear sir, please allow to me change the wrong date of birth is 01.01.1987 but my original date of birth is 09.04.1986 and my policy no is[protected] . otherwise please you change my date of birth and please active mobile alert in this no-[protected] to be informed me my premium date and due date also.

Thanks & Regard
Pratap Chandra Sethy
jagatsinghpur, odisha
MOBILE NO--[protected]

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Address: New Delhi, Delhi, 110058

Hi All,

As per the above subject i am trying to call agent whose name is Najmi Khan([protected]). i bought one policy from him. firstly after so many calls he provided my first premium slip and now still as yet i did not get any policy bond. As strange he is not answering my any calls and text.

So please take care of this. what should i do before to buy any policy we get lots of calls but now i am unable to receive my policy.

LIC is good but that kind of guys and their behaviour to the person is not good for LIC Image.

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S

surender gusain

from Gurgaon, Haryana

Jan 10, 2017

Pleas take a action f this kind of agent

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Dear Sir / Mam
My name is William Rodrigues, I have paid lic premium amount Rs1748 online using debit card on 06.01.2017 but I have not recieved any reciept from you. hence I request you to send the payment reciept to my email id:[protected]@gmail.com as early as possible.

Name: William Rodrigues
Lic Policy no:[protected]
online payment date:06.01.2017
amount:1735(actual amt)+13(fine)=1748

thank you

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Address: Ballia, Uttar Pradesh, 277001

Website: life corporation of india

Sir,
I have paid lic premium installment amount 4939/-through our official website
having a policy number is[protected] on dated 02/01/2017, the payment was successful but still today I did not get any payment receipt from you.
The installment amount is debited from my (state bank india) account.
Therefore, i kindly request you to please resolve my problem as quickly as possible.
Thank you sir

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Sir, I have paid my LIC premium of Policy No.[protected] &[protected] on 3rd January 2017 but till date I have not received its acknowledgement. So, please send it through email for further necessary action. My email ID is [protected]@gmail.com I have submitted my all details along with my mobile no. [protected]. I have paid this amount through net banking. So, solve my problem forthwith.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 05, 2017

sadashivmarawar's response OK 👌 thanks

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V

vijendra gaina

from Delhi, Delhi

Jan 11, 2017

Dear sir

my name is vijendra singh i have online payment from 02.01.2017. 10410rs two time payment pls refund one time payment.

policy no[protected]
name-vijendra singh

TRANSACTION SEQUENCE NUMBER-T83380 REF NO-MT170040021000010018108

TRANSACTION SEQUENCE NUMBER-T85809 REF NO-MT170040021000010018115

mobile-[protected]

S

sadashivmarawar

from Aurangabad, Maharashtra

Jan 11, 2017

I was registered pol.no.[protected]&[protected] for S.V.refund on dated 31/12/2016.As per bond contract it was not necessary to submit pan card number at the time of refund.Also I have submitted pan card copy.Still I have not received any payment.

P

pramod.mohite789

from Indore, Madhya Pradesh

Jan 12, 2017

Dear SIR/MAM,
I Pay Premium Rs-1563 against Policy[protected] & Premium Rs-3032 against Polcy[protected] on 05.01.2017 But Payment Receipt Not Received My Mail ID- pramod.[protected]@gmail.com.
Kindly Give Receipt

Thanks & Regards,
P.M.Mohite
[protected]/[protected]

A

Ankitggg

from Delhi, Delhi

Jan 12, 2017

Today[protected] i made a online payment for policy no.[protected] using lic app.

Amount is deducted from my account.but transaction status is showing failed
Transaction number : 13878337

Kindly look into this as soon as possible

च

चौधरी विक्रांत आर्य

from Gurgaon, Haryana

Jan 13, 2017

Sir,
I have made online payment for premium. My bank account has been debited but e receipt has not received by me. Policy related information are below.
Policy no :[protected]
Transactions date: 05/ january / 2017

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Address: Rohtak, Haryana, 124113

Website: lic- life insurance company of india

Dear sir/ mam,
I have paid lic premium for policy number[protected] dated 08/01/2017 rs. 24400.30 through licindia.in. But i don't receive any reciept till date and time. Rs. 24400.30 debited from my (State bank of patiala) bank account at the same time.
Please send the reciept on my mail id ([protected]@gmail.com)
I shall be highly thankful to you for this.

Harbans lal
[protected]@gmail.com
[protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 02, 2017

jagannath Roy's response Online deposits ricipt please e-mail [protected]@gmail.com

Jan 02, 2017

jagannath Roy's response Policy[protected]

Jan 02, 2017

jagannath Roy's response Policy[protected] not deposits ricipt available

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N

naveen kumar bisla

from Delhi, Delhi

Jan 9, 2017

Naveen Kumar Bisla Submit a Complaint
dear sir,
i have pay premium by internet but the recepit are not given him so pls send me duplicate recepit in my Email id [protected]@gmail.com
my policy no.is[protected]

S

sekharvision

from Delhi, Delhi

Jan 9, 2017

On line premium receipt not received /generated
Sir,
I paid premium through 'HDFC online'
policy no.[protected] amount 7314-00 dt 30th Dec through HDFC Net banking
pl.send me online receipt to my email. [protected]@gmail.com

G

Ganji Rambabu

from Hyderabad, Telangana

Jan 10, 2017

I have not received receipt of online payment on 30/12/2016 through LIC of India for RS.3068/- of[protected] till date.So kindly clear my complaint as soon as possible.My policy No.[protected] of G.Krishna chaithanya

J

jagannath Roy

from Karnal, Haryana

Jan 10, 2017

Dear sir
I am LIC agent policy no[protected] date 31/12/2016 online deposits ricipt email I'd not available next policy no[protected] date 31/12/2016 no ricipt ...please Submit email I'd... [protected]@gmail.com mobile [protected]

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Address: Ghazipur, Uttar Pradesh

Website: [email protected]

Sir/madam
I ambjarangi singhyadav. I am agent of life insurence corporation of india. I want to get up our agency potal & password. So please send me our portal @ password to our email id
Thanks
Your
Name - bajarangi singh yadav
Village - nagwa nawapura
Post - fatehpur atwa
Diss - ghazipur (Up)
Agency code - 01379 28h branch - yusufpur;mohammadabad (28h)
Mobil no - [protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by Bajarangi Singh Yadav [protected]@iob.in

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M

Mayurkumar patel

from Surat, Gujarat

Jan 9, 2017

My policy no. is[protected] for life insurance.Kindly arrange me to provide statement for the premium paid by me .till date i cant receive my statement.This is require for the submission of my income tax return.
Uregent action is requested. my email id is [protected]@gmail.com

regards
mayur patel

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Address: Hyderabad, Andhra Pradesh, 500058

I have been paid LIC premium through online on 31.12.2016 for Policy No. 1.[protected] of Rs 4993/- (Tincy Joseph, DOB. 24.01.1985 {wife}) and Policy No.[protected] of Rs 3177/- (Sareesh K Mathew DOB 12.05.1981 {self}) and I have also received a confirmation message on my Mob. number. Hence it is requested to kindly generate online premium receipt at the earliest to my email Id- [protected]@gmail.com please.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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M

Maha M Lakshmi

Jan 9, 2017

HI,

When I try to login to LIC for online payment or to check the policy status, it asked for new user registration. After I enter all the details, it shows wrong data entered or policy number not valid. Kindly check.

Regards
Mahalakshmi

P

pench

Jan 10, 2017

Sir,
Please send me monthly wise Housing Loan statement by e-mail, required for income tax filing.

my loan no:[protected]

email-id :s.[protected]@gmail.com

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Address: 143505

Respected sir / Mam
With due respect, I am bharti sanan customer of lic department for last 16 yrs. Sir, due to demonisation, I paid my policies online. By mistake Lic department deducted the amt of my two policies i.e[protected],[protected] twice. So kindly return my non payable amt in my bank ac through which I paid my policies. I shall be very thankful to you for this act.

Yours faithfully
Bharti Sanan

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T

tejas jukar

from Mumbai, Maharashtra

Jan 9, 2017

My name is Tejas Jukar and my policy no is[protected]. I have made premium payment of Rs.7087/- through debit card on[protected].

I have not received receipt of the same. Kindly issue me the recept at earliest.

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Address: Bhiwani, Haryana, 127306

Dear sir, I have paid premium online on dated 28 dec 2016. By mistake double transaction went to lic for my policy number[protected]. The first one was from debit card with transaction Id no 217980 and other one was from credit card with transaction Id 099880 for policy no[protected]. At first debit card transaction shown invalid that's why I decided to make payment 2nd time from my credit card. It went successful n after some time the first one also went successfully.
Please resolve my problem asap
Thnk u
Rahul

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 07, 2017

Pradom's response Double payment so please back My money

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P

Pradom

from Delhi, Delhi

Jan 9, 2017

Double payment so please back My money my account policy no[protected]

Double transaction claim - Comment #2634889 - Image #0

A

anantd1310

from Mumbai, Maharashtra

Jan 9, 2017

I tried to get my LIC policy details from lic portal but site is not able to work.

A

Ashok hirani

from Surat, Gujarat

Jan 10, 2017

On 4-1-2017 I had make payment of my policy online full process is done but can't received receipt please do something for that amount Is Debited from my a/c

D

drsmita28

from Raipur, Chhattisgarh

Jan 10, 2017

Sir,
I have paid 559/- .for policy no.[protected] on 2/1/2017. it is debited from my SBI account on the same day .
I have check the transaction status of payment it was successful.
kindly send me the receipt of payment on my mail id.
my email id( [protected]@gmail.com) .

thanking you

C

C.Maheswari

from Dindigul, Tamil Nadu

Jan 10, 2017

Dear sir,
i have pay premium by internet but the receipt are not given him so pls send me duplicate receipt in my Email id [protected]@yahoo.com
my policy no.is[protected]

Thanking you

C.Devendran

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Address: 416403

Dear sir, Madam
Please provide me e- receipt of LIC premium on my mail . I was doing payment online through my mobile but I have not getting my e receipt on my mail Id.
Please do on urgent
My mail ID [protected]@gmail.com

Policy Nos.[protected],[protected],[protected] on date 04.01.2017

Thanks
Uday

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Address: Ludhiana, Punjab, 141003

Sir i have paid the premium of my policy no.[protected] on 3/1/2017 amount 3593 through website provided www.licindia.com but still i have not got receipt through my mail once again i am providing my mail is [protected]@gmail.com . Please send the receipt as soon as possible. Sir please send the receipt through my email id which i have provided again in this complaint so that i can have the record about the payment of the premium. Sir if this was the case why we are being provided this website if we have to face so much trouble so please my complaint should be entertained as soon as possible.
Thank you
Swaranjit kaur

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Address: 400083

Website: www.consumercomplaints.in/new_complaint

My husband had taken 3 policies of lic nos[protected]/879/[protected] in 2008 ND 2007 were in it was medical policy medical was done in 2008. My husband expired on 8/3/2011 by cancer and when we approached lic for claim the company rejected the claim stating reasons like operation of young not mentioned with right neck dissection and tobacco habits, but as per the questions answered on form it was mentioned yes to question 11b were it is asked about operation. And my husband ate tobacco in 2010 not prior to that. I m a suffering widow with 2 kids and because off lac am having nowhere to live for their survival also. I need to raise this to the highest authority. As most lac officers whom I approached says give us 1, or 2, lacs and we will get the claim cleared. If medical check up was done before taking policy how could my husband hide things

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Address: Shimla, Himachal Pradesh, 171009

Website: [email protected]

Sir,
I have deposit online premium od two polices. Amount of premium of both polices has been debited from my account but no receipt has genrated. When I checked policy premium paid statement it shows no premium is paid by you online the period 01/04/2016 to 31/03/2017. what I have to do? Kindly advice me.
the detail of policies as under
Policy no[protected] premium Rs. 15632/-
Policy no[protected] premium Rs. 12010.

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Address: Chittoor, Andhra Pradesh, 517423

I have Paid policy no[protected] on 5/01/2017 with premium 24020 online payment transaction id 13691965, But i haven't received the Acknowledgement receipt. Please send the Acknowledgement receipt to Kishore.[protected]@gmail.com

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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 05, 2017

Updated by kishore.scn I have Paid Premium 24020 for the policy[protected] on[protected], But I haven't received the Acknowledgement. Please Send the Acknowledgement to kishore.[protected]@gmail.com

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Address: Ludhiana, Punjab

Uma rani policy no[protected] and policy no[protected] premium pay by online payment.transaction id 13647074 and ref no IGAAODBZJ8 ON DATE 04/01/2017.surinder kumar is nominee of policy no[protected] and amount is submitted by his account.total amount rupees32461 has been debited from his account.transaction id 13647074 and reference no-IGAAODBZJ8.AJAY DHIMAN is nominee of policy no =[protected]

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Address: Udham Singh Nagar, Uttarakhand, 263145

Website: LIC online payment

Sir, I have submitted premium of Rs. 12737 through online SBI to my policy number[protected] from my debit card of State Bank of India. I have filled all the details required including my email address. However, the receipt of my online successful transaction has not been received in my email account. Although the LIC website showed the payment as successful and money of Rs. 12737.0 also as been deducted from my account.
Therefore, kindly generate my receipt and oblige.
Thank you very much

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P

parthasarathyg

Jan 5, 2017

Policy no.[protected]

name . R.P. SHRI VIISHNU

while paying the premium for the above policy i am unable to pay online for this policy number error messge.

Herewith, i have attached the screenshot of error for this policy.

I request to you kindly do the needful asap

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Address: 422101

Website: [email protected]

Happy new Year

Dear Team with reference to the subject matter please be informed that Against policy no[protected] payment of Rs 6215/- done through net banking till date i have not got receipt kindly arrange to resend it to my mail address
anoop.[protected]@rattanindia.com
since the same is to be submitted to our head office for getting tax rebate
regards

akk

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Y

yusuf022

from Mumbai, Maharashtra

Jan 5, 2017

Master policy number GSCA 303323
ppo no 011H [protected]
name : Yusuf babu paiskar khan
pension due on 01/01/2017 not recived.
life certificate given on 06/12/2016.
bank hdfc bank jogeshwari branch Mumbai...

Receipt against policy no 285083053 not received - Comment #2632406 - Image #0

K

kalit sikka

from Chandigarh, Chandigarh

Jan 5, 2017

As per the post demonization guildlines, there would not be any late fee for LIC premium falling in month of November and Decemeber.
However, In our LIC charge the late fee on premium amount.

Please refer the attach screen-shot of the Premium receipt.

Receipt against policy no 285083053 not received - Comment #2632410 - Image #0

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