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Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 43%
4987
COMPLAINTS
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Life Insurance Corporation of India [LIC] Customer Care

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
469
down
260
up
164
down
106


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
43%
Complaints
4987
Pending
0
Resolved
2151
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] related photos (834)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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WE ARE IN THE PROCESS OF PURCHASING HOUSE IN BANJARA HILLS IN HYDERABAD AND WE WISH TO AVAIL HOME LOAN WITH LIC HOUSING FINANCE LIMITED. IN THE PROCESS, THE CHEQUE WITH NUMBER 102199 DATED 27 FEB 2015 FOR RS. 91, 02, 000/- WAS READY AND DURING REGISTRATION, ONE OF THE PARTNER OF BUILDER HAS NOT COME AND THE REGISTRATION IS KEPT ON PENDING. WE HAD PAID THE SUM OF 35 LAKHS TO THEM VIA CHEQUE AND IT GOT CLEARED. ON MANY OCCASSIONS, WE HAD TRIED TO CONTACT THE FIRM AND THEIR PARTNERS AND ALL THE EFFORTS ARE IN VAIN. WE HAD SURPRISED THAT LIC HFL STARTED DEDUCTING EMI FROM OUR ACCOUNT AND IMMEDIATELY WE HAD GIVEN STOP PROCESS OF LOAN AS THEIR IS A PROBLEM IN BUILDERS SIDE AND WE DID NOT GOT ANY RESPONSE. HENCE AFTER VISITING THE LIC HFL DILSUKHNAGAR HYDERABAD BRANCH IT IS LEARNT THAT THE CHEQUEOF RS.91, 02, 000/- WAS PAID TO BUILDERS LONG BACK BY THE BRANCH HEAD MR ARAMENDRA AND MR PRAVEEN SOMA WITHOUT OUR NOTICE AND WITH OUT OUR CONSENT. WE REQUEST NECESSARY ACTION AGAINST THE PERSONNEL WHO HAD DID THIS AND KINDLY GUIDE US...

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    Sir, I want my agent portal number. please send it my email id- [protected]@gmail.com Agent name : c.jayarami reddy Agent code : 02737713 license No. : 9494504 Branch : 713 DO name : G RAMESH DO code NO. : 8184 Mobile No. : [protected]

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    [Apr 23, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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      Against Loan acc no.[protected] of Soma Sinha Roy, no statement is available online. . On query it is seen that loan acc. changed to 11 digit but 11 digit number is not provided. We have collected statement from Regional Office Kolkata wherefrom we got loan. Please provide the actual way out.

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      [Apr 23, 2015] customer support has been notified about the posted complaint.

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        I am T.P.Balakrishnan and I had taken a policy under Varishtha Pension Bima Yojana -Policy no[protected] for Rs 266665 and I am receiving Rs 2000 as monthly pension instalment by way of credit to my account with Canara Bank, Kasturibai nagar, Adyar, Chennai.But for this month I have not yet received the credit. When I contacted pension cell LIC I was informed that the amount was returned by Bank as the account number was incorrect.(LIC has provided the account no as[protected] instead of[protected]. I informed the correct account number and requested them toeffect the credit.But so far I have not received the amount.

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        [Apr 22, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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          Hi I am Bharath, I have applied for a home loan in LIC because out of 10 flats in the apartment has already availed from LIC, so thought the process will be fast. To my surprise, after providing all the related documents, the manager told it cannot be done because of one document they are not able to locate online is missing even the physical proof is there. So he advised it may take looooong time better apply for cancellation. I did the same and he mentioned to give back the processing fee(5k change) to the concerned department. It's been told that come back after 2 weeks and take the cheque. When I enquired the same employee was telling, if it 5K the processing fee cannot be paid. Why it is like so? The first thing is - My loan got delayed more than a month even though providing all the documents and my processing fee also gone!! When I called LIC - Phone[protected] / 23447237, he was saying the nominal amount cannot be refunded.

          Complaint Status


          [Apr 21, 2015] customer support has been notified about the posted complaint.

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            Hi,


            I had applied for home loan in LICHFL (Loan account number[protected] which was approved in the month of December 2014. Since December 2014 till April 2015 I am chasing my agent to provide a photocopy of that Deed. He did not say "NO", although not provided the same. Now LIC office Kolkata representative (Ashish Kumar-area manager) saying to pay Rs 1124 which seems to me ridiculous as it is my Deed and I am not received any photocopy of this yet. First copy of Deed must be given without any money.


            Please look into this matter and send the document to my address asap. If the service not seems good to me


            Thanks,
            Bikash

            Complaint Status


            [Apr 21, 2015] customer support has been notified about the posted complaint.

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              Dear sir, My ex-employer M/S ADOR FONTECH depoited 1.8L towards the superannuation pension scheme of LIC India for myself Mr.Sitansu Pattnaik in the year 2011. It is already 4years passed still i didnt receive any documents towards purchase of annuity till date. But after several follow up and mails the below LIC branch at Bangalore is responding. Jeevan prakash buliding, 4th floor, JC road, Bangalore - 560002, Nobody is bothered to reply properly while calling them also. Regards sitansu Pattnaik

              Complaint Status


              [Apr 19, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Till date LIC has not taken any action nor any response

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                I have 3 LIC Policy from last few years, which is enrolled into your system but unfortunately still I am not able to pay LIC premium online. I have called customer care several times but no one pick the call in office hours, Then I discuss with my LIC agent regarding this issue, but it also could not helped out. Request you to intervene in this matter so that I can get solution for my problem. Mahesh Pawar [protected] Pune

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                  Ms Ghodake is awful. She gave me totally wrong policy advice also her associate Mr Sunish Srivastav. When I refused the policy,...
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                  DEAR SIR/MADAM I PRAVIN M PARMAR, here sent to you my details.Payment of annuity instalment is not credited in my account. ANNUITY NO : 091Y[protected] ANNUITANTS FULL NAME: PARMAR PRAVINKUMAR MERAMBHAI NAME OF BANK : HDFC Bank BANK ADDRESS : 65, 77 & HALL, G FLOOR VIMALNATH COMPLEX, HIGH TENSION ROAD, SHUBHANPURA, VADODARA -GUJARAT ACCOUNT NO: [protected] INSTALMENT AMOUNT Rs : 535.00 IFSC CODE : HDFC0001713 MICR CODE : [protected] PAN NO : ARHPP0949B CONTACT NO : [protected] E MAIL ID : [protected]@yahoo.in In case of alive verification is require please send me mailing address on email I will be submitted existing certificate in the argent base and this certificate is to be completed by LICI class-1 officer/gazette officer/Reg.MedicAl practitioner with registration no. and seal Your co-operation will be highly appreciated in this regards Thanking you, Yours faithfully PMPARMAR
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                    SIR I HAVE PURCHASED YOUR JEEVAN SARAL PLAN WITH PREMIUM OF 30000 RUPEES PER YEAR BUT THE LIFE INSURANCE COVER WAS VERY HIGH AND MY POLICY TERM IS OF 35 YEARS. BUT YOUR AGENT WAS TELLING ME THAT YOUR MONEY WILL BE DOUBLED IN ONLY 5 YEAR AS I HAVE RECORDED PROFF OF THIS. AFTER PURCHASING THE POLICY HE GAVE ME AFTER 2 MONTHS AFTER REQUESTING MANY TIMES AND THEN I FOUND IT OF NO WORTH TO CONTINUE AND CONTACTED TO LIC OFFICE REGARDING THIS AND YOUR MANAGER ALSO MISBEHAVED ME. KINDLY SUGGEST ME WHAT SHOULD I DO AND HOW CAN I GET MY MONEY BACK AND WHAT ALL ARE THE POSSIBLE SOLUTIONS. ASHISH MAHESHWARI [protected]
                    REGARDING POLICY

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                      Eazy2Pay Payment Alert - Life Insurance Corporatio [50944815]‏ Eazy2Pay Payment Alert - Life Insurance Corporatio [50944815] awl-in.[protected]@atos.net Add to contacts 17:21PM Flag this message To: [protected]@hotmail.com awl-in.[protected]@atos.net Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 00622342 Payment Amount: Rs. 21729.89 Payment Date: Thu Apr 16 17:19:12 GMT+05:30 2015 Card Used: XXXX XXXX XXXX 9004 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team

                      Complaint Status


                      [Apr 16, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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                        I availed Hosing Loan from LICHFL from 12, Chowringhee square, 3rd Floor, Kolkata - 700069 under Mr Eklakh Ahmed. in the month...
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                        I K.Narender as Jr Asst, working in TSSPDCL Mahabubnagar, is requested to please clear. The my LIC gaps (17 Nos) policy No.[protected]SSS), I am reporting in your branch Offices Jadcherla and Mahabubnagar but not response in offices. HENCE IT IS REQUETED TO KINDELY CLEAR THE GAPS (17 NOS) AS THE EARLISE PLEASE.

                        Complaint Status


                        [Apr 16, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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                          I live in UK, London, I baught one policy when i was here last time in india 2013 January, I use prefere to pay installments as Direct Debit from my bank (ECS) and I have setup everything so i don't need to worry about missing payments, but somehow in Aug 2014 the payment was not deducted from my bank and even I was not in India, the company have lapsed my policy and now they are not ready to investigate what's happen and why? as I can see my bank still have automated bill payment service setup as it is, means they (LIC) have may be some problems in there system, and without any investigation they lapsed my policy, Please help me to look into this matter, as I am genuine customer, below is my policy number and details. policy Number:[protected] name: Rutesh Chaudhary email: [protected]@gmail.com

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                            ME (CA Aditya Jain) and my brother (CA Saurabh Jain) are the co-owners of the Flat No A-7, Leela Homes, Sector 4, Vaishali, Ghaziabad, UP - 201010 for which we took a loan under Loan Account No. [protected] in the year 2009. At that time the property was under construction. After the Registry of the Flat took place, we approached the Builder for the Registry to be delivered to LIC of India - Kaushambi Branch but he assured us that it is the responsibility of the builder to submit the registry with the Financier'. The same reply was from LIC of India - Kaushambi Branch at that time that they will collect it themselves. As we got the assurance from both the sides, we did not ask for it again. For last 5 years, we are continuously paying our EMI on a regular basis without any default. But, at the time, when we approached LIC of India - Kaushambi Branch for the List of Documents held with them with respect to our application for Balance Transfer through PNBHFL, we were told that the Original Registry is not there, neither with the Branch nor with the Central Office. We also came to know that at the Branch level they entered in the system that the Registry is Received to go ahead with the procedures in the system while they did not have the registry with them. The Branch then approached the Builder through their Advocate, but they were unable to get the Registry of the Flat from the Builder, as he denied to provide the registry to LIC representative. This concludes that the Registry is still with the Builder. We have the Formal Possession Letter and the Registry was done only after complete payment was made by us to the Builder. Now, my question is - Who is responsible for the Registry of the Flat and How do we get that Registry? The Registry is the only Title for our Flat. Though we have the Certified True Copy but that does not suffice any purpose at all. If LIC of India does not have the Registry of the Flat, i.e. the only security against the Home Loan they provided, then how would we get the ownership rights into the property after the complete repayment of the Loan. When we told them that we won't pay the EMIs they shamelessly told us that they will file case against us and builder and will get the flat sold to recover money. Further, each time LICHFL increases interest rate and term without even informing to customer and when we asked them to revert it in line with current market rates, they shamelessly demands Rs 30, 000 citing procedures Kindly do the needful and revert.

                            Complaint Status


                            [Apr 16, 2015] customer support has been notified about the posted complaint.

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                              Dear Sir Inspite of my various mail to your branch office at Nehru place and yourself about the below mentioned matter I...
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                              DEAR SIR, MY POLICY NO.[protected], I HAVE REGISTERED MY POLICY FOR ONLINE PAYMENT & FOR CHECKING MY POLICY DETAILS. BUT NOW I CAN NOT ACCESS MY LOGIN ID. I HAVE ALREADY TRIED FORGOT PASSWORD BUT I DO NOT GET ANY EMAIL FROM YOU. SO KINDLY RESET MY PASSWORD SO THAT I CAN ACCESS MY ACCOUNT. WITH REGARDS TAPAN KUMAR PARIDA

                              Complaint Status


                              [Apr 15, 2015] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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                                Dear sir, I have requested my loan agent to provide me lichfltd loan disbursement report from the beginning for the past threeweeks. But still now it was not received. Could you please kindly help on this. I have provided loan details in the attachment. Loan #:[protected], my email:, [protected]@gmail.com Thanks balaji
                                Total Loan disbursement report

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                                [Apr 15, 2015] customer support has been notified about the posted complaint.

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                                  sir, the date of 03/04/2015 i paid my lic policy premium (policy no:[protected] and the amount is 3075 im paid thorugh debit card payment, amount os debited from my account but recipt not recived, and also status checking time that showing ''term premium pending""

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