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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 139

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D
durngh
Nov 10, 2016
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Address: 700102

Hi, I have a housing loan with LICHFL, loan number[protected]. It is of floating interest rate (initial 3 years ROI was 10 %). Now from October 2016 my ROI is suddenly increased into 11.2 %, however according to RBI home loan rate should be reduced. In spite of repeated request, they have not reduced it. Please suggest what should I do?

I have emailed LICHFL and did not get a response.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    J
    jkani12
    from Chennai, Tamil Nadu
    Nov 8, 2016
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    Address: 600078
    Website: www.licindia.com

    My policy no.[protected]
    Kindly update my e-mail address as [protected]@gmail.com
    Please note, i have forgot my old e-mail address, hence unable to login. request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay premium of lic also.
    Kindly make as soon as possible.

    Thanking you,
    Kanimozhi j
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Nov 05, 2016
    gtamilselvam's response
    I am unable to enroll my new policies because of incorrect date of birth mentioned in my profile. I'm unable to modify it. I registered my complaint twice at LIC official web site but in vain. The compalint numbers were 229888 dated 04.02.2010 & 230783 dated 06.02.2010. Please help by getting it ractified.
    Nov 05, 2016
    gtamilselvam's response
    Pl. Change my date of birth 30.05.1978
    I am unable to enroll my new policies because of incorrect date of birth in my profile. I'm unable to modify it. My date of birth 30.05.1978. Please do it
    I have forgotten my previous email id and password, so u are requested to change my previous ID with my latest I'd that is [protected]@gmail.com my lic policy No_[protected]Arjun singh) dues for online pay earliest my Mob No-[protected] confirm action please.
    Sir,
    I have paid lic premium for policy no[protected] dated 10.11.2016, rs. 2618/- through net banking, but i do not received any receipt till date and time. Rs 2618/- debited from my account on same time.

    Kindly confirm amount received to LIC & send receipt to my registered mail ID.
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      S
      Sarfraz S
      from Delhi, Delhi
      Nov 7, 2016
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      Address: 600002
      Website: www.licindia.in/Home/Pay-Premium-Online

      Hi LIC team,

      I am unable to make online payment of my premium for LIC policy#[protected].

      Getting the below error page:
      "Premium cannot be paid for this policy using Online Payment Facility. Please ensure that the premium is due for the policy and try again"

      Please help resolve this issue at the earliest, since I can only pay my premium through online alone.

      Thanks,
      Mohamed Sarfraz S
      +1 photos
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        9
        9894739335
        from Perundurai, Tamil Nadu
        Nov 6, 2016
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        Address: 605108
        Website: www.licindia.com

        Sir.

        we have given all document for maturity payment of LIC POLICYwell in time

        including NEFT details under acknowledgement.On due date payment was

        not initiated .I contacted villupuram lic brannch on 05/11/2016 then only

        NEFT was initiated.Actual due date was 03/11/2016.

        Policy no[protected] in the name of my wife C.Jayashree

        Request action.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Change in Email ID
        Policy No.[protected]
        Kindly update my e-mail address as [protected]@hotmail.com
        Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also. My mob. no. is [protected]
        Need to enroll more policies same mobile no [protected] &Same mail ID
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          D
          dhop
          from Bengaluru, Karnataka
          Nov 6, 2016
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          Website: www.licindia.com

          Sir/Madam
          I have made online payment of Rs. 33, 375/- as renewal premium against Pol. No[protected] through www.licindia.com on[protected], LIC Seq NO[protected] & Acknowledgment NO-PR[protected]. The amount was debited from my Bank A/c on the same day time, Transaction ID 09433854. But till date I have not received any receipt in my E-mail.
          Therefore I request you kindly to do the needful and send the receipt through my E-mail.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            P
            Price - Raj
            from Hyderabad, Telangana
            Nov 4, 2016
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            Address: Hyderabad, Andhra Pradesh, 500075
            Website: www.lichfl.com

            I will not suggest LIC hfl because we will not get any response during the loan transfers, they will not allow the cheques after 4pm for which we have to pay an additional amount for break period interest.Even if you opt for home loan you have to take decision for the loan transfer due to higher int rates in floating mode

            They are having traditional systems- for each request we need to reach the lic hfl office because they wont respond properly in the phones. If your cheque bounces they will send message after 4-5days for which again we need to pay breakperiod intrest during loan transfers..no quick alerts to avoid this kind o[censored]nnecessary & delayed payments.

            If you are looking for a Home loan in LIC HFL you have to bare this kind of issues as iam well experienced ..kindly go through the websites for comparision of intrest rates and select the best option...if you are choosing LICHFL then you are doing big mistake.

            Thanks
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            My Policy no.[protected]

            Kindly update my e-mail address

            [protected]@gmail.com

            Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also.

            Thanking you
            Regards
            Yuvarajan
            Policy No.[protected]
            Kindly update my e-mail address as [protected]@gmail.com

            Please send me password to my new e-mail address so i will get my premium receipts & to pay Premium of LIC .

            Thanking You,
            arundhati phadtare.
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              M
              from Ankleshwar, Gujarat
              Nov 4, 2016
              Resolved
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              Resolved

              Address: 829122

              Dear Sir/Madam
              Good Afternoon
              Actually i am living in Gujarat and have policy no[protected] in Jharkhand, In this policy wrong DOB 19/01/1978 is mentioned but correct DOB is 15/01/2016
              I had visited LIC office in Ramgarh home branch on 15/10/2016 that time officer told me that it had been corrected but it is not reflecting in online, I had also given age proof certificate to branch agent
              Please correct is as soon as possible

              Regards
              Mahesh Mahto
              Nov 14, 2016
              Complaint marked as Resolved 
              Dear Sir It is sorry to say no correction has been done till now, i do not receive any kind of phone call and email related to date of birth correction Please resolve it as soon as possible Regards, Mahesh Mahto
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Oct 31, 2016
              surae's response
              need not to close
              Policy No.[protected]
              Kindly update my e-mail address as [protected]@yahoo.com or
              Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also.
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                जितिन कुमार पांचाल
                from Vikasnagar, Uttarakhand
                Nov 2, 2016
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                Address: 110094
                Website: www.licindia.in

                Dear Sir/Madam,

                I made a payment of 1442 rs online to lic of policy number[protected] on 2nd november 2016, but i couldnt get pay receipt yet, information of transaction is INB/[protected]/LIC OF INDIA (BILL DESK)/L.The same amount of 1442 rs deducted from my account at the same time, but still no any auto revert mail i got from lic.

                I hope you will solve my query asap.
                Thanks
                Jitin Kumar
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  K
                  K V S PRASAD REDDY
                  from Hyderabad, Telangana
                  Oct 31, 2016
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                  Address: 500036

                  Sir,
                  I have paid premium on policy no.[protected] for rs.5461.00 standing in the name of kosana surya prakash reddy due in oct 2016 and my savings bank account debited with rs.5461.00 but i did not received renewal premium receipt. please arrange to send the renewal premium receipt immediately to my email id : [protected]@yahoo.com and oblige.

                  Yours faithfully,
                  K. v. s. prasad reddy
                  Email id : [protected]@yahoo.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Oct 31, 2016
                  Updated by K V S PRASAD REDDY
                  Sir,
                  I have paid premium on policy no.[protected] for Rs.5461.00 standing in the name of kosana surya prakash reddy due in oct 2016 and my savings bank account debited with Rs.5461.00 but i did not received Renewal Premium Receipt. Please arrange to send the Renewal Premium Receipt immediately to my Email ID : [protected]@yahoo.com and oblige.

                  Yours faithfully,
                  K.V.S.PRASAD REDDY
                  Email ID : [protected]@yahoo.com
                  Hello sir, I m satish I paid my premium twice one by hdfc cc auto debit and one by manually, how can I get my money back plz help us. M. Satish mail id [protected]@Gmail.com.
                  Sir, i have complited policy dated[protected] no:[protected] deductedfrom[protected]
                  Hi.. dear sir
                  my name is RAVI V M, My LIC Policy No[protected] and agency code 03240638.

                  i am two time payed LIC Premium on Rs - 3225
                  1. one trans id[protected] ON 17/10/2016 i am payed manual

                  2. bank trans id TXHC31520610 ON 17/10/2016.

                  Please Re-found my many to our same bank.

                  thank you...
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                    K
                    KVS_prasad
                    from Hyderabad, Telangana
                    Oct 29, 2016
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                    Address: 533103

                    I have paid premium on policy no.[protected] for rs.7695.00 standing in the name of my wife smt. Kosana mohana lakshmi today i. E. On 29.10.2016 through internet banking. After debiting my sb account, system not generated renewal premium receipt. Please send me renewal premium receipt to my email id : [protected]@yahoo.com immediately and oblige.
                    Thanking you,
                    Yours sincerely,
                    K. V. S. Prasad reddy,
                    Policy no.[protected]
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Oct 29, 2016
                    Updated by KVS_prasad
                    I have paid premium on policy no.[protected] for Rs.7695.00 standing in the name of my wife Smt.Kosana Mohana Lakshmi today i.e. on 29.10.2016 through internet banking. After debiting my SB account, system not generated Renewal Premium Receipt. Please send me Renewal Premium Receipt to my email ID : [protected]@yahoo.com immediately and oblige.
                    Thanking you,
                    yours sincerely,
                    K.V.S.PRASAD REDDY,
                    Policy No.[protected]
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                      A
                      ashishrjais
                      from Pune, Maharashtra
                      Oct 28, 2016
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                      Address: 443001
                      Website: www.licindia.in/Home/New-Registration

                      When I am trying to register new user using my policy details, site says 'Wrong data entered'. I entered all correct information then also error is same. I feel helpless. Why there is not specific error saying which field is wrong or which data is wrong. How do I proceed, whom should I concern. I wonder anyone can resolve this error as soon as possible.
                      +1 photos
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                        1
                        1Aditya Singh1
                        from Lucknow, Uttar Pradesh
                        Oct 27, 2016
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                        Address: Basti, Uttar Pradesh, 272131

                        Sir,
                        My name is Bhupesh Kr. Singh. S/O Udhav Prashad Singh. My request for a housing loan was accepted many days before but I haven't received my cheque till now. It is with some one as told by the bank . I am paying interest for the loan which I did not get till now from last 7-9 days. It is my humble request to you to please check the issue and try to help me.
                        Address - UP, Dist- Basti, Post- Ojhaganj, Vill-Penda
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          jaywant83
                          from Mumbai, Maharashtra
                          Oct 27, 2016
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                          Address: 411041
                          Website: [email protected]

                          Jaywant Sonawane
                          My 02 Policy nos. are[protected] &[protected] for life insurance. Kindly arrange to provide me annual statement of premium paid by me during the current year[protected]. This is required for submission of my Income Tax return. Urgent action is requested

                          jaywant sonawane
                          flat no 22 3rd floor Phase-1 B wing media shrusty manaji nagar narhe gav Pune 411041
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            C
                            chandansamanta
                            from Mumbai, Maharashtra
                            Oct 26, 2016
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                            Address: 700084
                            Website: LICHFL.COM

                            I have taken a loan a/c no. [protected] and mortgaged colateral security of my lic certificate and rs.34500/- have been credited to lichfl's bank a/c of haldiram, kolkata br. i am sending my bank details as chandan samanta, a/c no. [protected], idbi bank, ifc - ibkl0000012 to refund the same to me as i have cleared all due emi in shedule time. since the document is mortagged with lichfl as a norms my amturity amount credited to lichfl's bank a/c. but being time and again contact and mail to themrequesting refund the same and credited to my a/c no body will receive phone or reply me through mail. and this is the normal practice of this office. so pls. do the needful and take necessary steps so that i have received the refund rs.34500/-
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              S
                              Swamy12345678
                              from Delhi, Delhi
                              Oct 25, 2016
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                              Address: 400081
                              Website: LIChomefinance

                              Please let me know further more clarity on this. I want proper justice else i will take it ahead to national cell department. This is purely injustice. I need more clarity on below points

                              1. I have received sanctioned letter from lic with amount 36 lacs and emi of 32968. Please find below document of sanction letter.
                              As per this letter lic have to disburse this amount in full and no further change. I am paying this emi since 15 months for total amount on 36 lacs.

                              2. Mr nishant is a lic representative then why he is not using lic official email id while communication. How can someone use lic name and make trouble to customer.

                              3. I have mail confirmation from mr nishant that he will disburse all money then why he is not paying even after proper discussion and understanding.

                              4. As per your previous mail i can not meet to any person in mumbai as i am out of station. I am again sincerely requesting you to resolve this issue asap and disburse all amount.

                              Inline image 1
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              My policy no is[protected] kindly show me the outstanding premium till date. my email id is [protected]@gmail.com
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                                S
                                SyedIbra
                                from Delhi, Delhi
                                Oct 24, 2016
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                                Address: 600020

                                This is Syed from Chennai, I surrendered my policy[protected] by 28-Sep-2016 after paying premium for 13 years, but didn't receive the money till now, even though calling Adyar branch (Near to signal) no proper response.
                                To be honest I am wondering to understanding why do you (LIC) need one month for refunding my money you are holding currently, this is a very poor trend, it makes me not even think about LIC going forward in future.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Oct 18, 2016
                                1/2's response
                                Sir mai Agra up me service me tha kuchh samay pahle mai transfer me Raigarh cg aa gaya .Ab meri policy ko bhi mai transfer karvana chahta hun . please aap meri policy ko transfer kar de.
                                mera policy no.[protected]
                                mera letest adress :- EWS 07 Chhote Atarmuda T V Tower Raigarh C.G. hai
                                Contact No [protected]
                                Oct 24, 2016
                                Updated by SyedIbra
                                When we surrender the policy it is very obvious that there is a need for money, if LIC takes one month for refunding money back, it is not helping the surrender purpose. Can you please help to get the money at the earliest?
                                Please change my house address & Transfer to policy
                                Agra Branch Code 26N
                                Raigarh Branch Code 385
                                Policy No[protected]
                                Contact No. [protected]
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                                  S
                                  sujattta
                                  from Pune, Maharashtra
                                  Oct 24, 2016
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                                  Address: Pune, Maharashtra, 411038

                                  Dear Sir,

                                  One of our relative is LIC Agent, so believing that she is good in nature and also in relation, I have taken policy of my son from her.

                                  But in Mar/Apr month of 2016, she has book policy under my name and my son's name without informing me.

                                  When last month i..e in September month I received premium document by post, that time i was shocked but i thought may be I have taken some policy and I was not remember.
                                  Considering this I have paid the premium amount.

                                  But still I was having doubt because I don't have policy paper with me. So i tried to find the agent, form where I have taken this policy.

                                  So lastly I came to know that Neelam Kondhare that relative has did this fraud thing to complete her target.

                                  Now when I called her and asking back my paid premium she is telling that she will give but don't know when. She is not all giving back my paid money.

                                  Please help me to get back my money and also in future she will not misuse any thing using my documents.

                                  Till date i don't have any documents for that policy.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    gattuu77
                                    from Ahmedabad, Gujarat
                                    Oct 21, 2016
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                                    Address: Mumbai City, Maharashtra, 302012
                                    Website: www.licindia.com

                                    Dear Sir,
                                    In reference to abovesaid policy no I am not receiving annuity amount of Rs 751 from last three months, pls let me know the reason for the same since I have also sent the living certificate attested as desired to the above address.

                                    My Mail id is [protected]@rediffmail.com and contact no is [protected].
                                    Regards

                                    Kamal Sharma
                                    Plot no 184, Vashistha marg,
                                    Pratap nagar, Khatipura,
                                    Jaipur
                                    Rajasthan
                                    Pin code 302012
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Madan lal s/o sh. sudagar ram village ghubaya police number[protected] amount Rs. 1551 pls send me my receipt
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                                      D
                                      drsanjayhak
                                      from Noida, Uttar Pradesh
                                      Oct 20, 2016
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                                      Address: 110092

                                      I Had taken LIC FUTURE PLUS POLICY in JUNE YEAR 2006 . THE DATE OF MATURITY WAS 31.01.2016 .THE BRANCH WAS ZULFE BENGAL DIVISION Had taken lic future plus policy in june year 2006 . the date of maturity was 31.01.2016 .the branch was zulfe bengal division dilshad garden east delhii. i have not been paid any maturity amount till now. i have submtted papers twice. first i was being told the state bank branch in agcr was not able to receive my neft instead that was being shown as sbi pragati maidan on net. then i was told to resubmit surrender form and other papers in september 2016 . i was told the money will go in penision policy which i am reluctant to get . i need money for medical purposes and i have submitted medical bills also till date i have not received anything and am beng told that case has gone to head office i would not purchased the policy in first place had i been informed by LIC agent Khushi khanna who proved to be a big fraud
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Some error has occurred !!!

                                      Kindly mail us on [protected]@licindia.com for guidance and resoluti

                                      above msg occured while creating new registration
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                                        mahesh0598kumar
                                        from Delhi, Delhi
                                        Oct 20, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        I have paid lic premium payment age nest policy no:[protected] twice as per below details.

                                        1) on dated 30.09.2016 through icici bank online (along with policy no:[protected] total amount 4002+3032=7034)

                                        2) on dated 12.10.2016 through icici bank direct transfer (bil/[protected]/life insurance corpo/[protected]ma - amount rs - 4002/-

                                        Please refund the amount 4002/- on my icici bank account no[protected]mahesh kumar)
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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