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Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in
1.8
Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 139

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S
Shailesh kumar mishra abrc
from Allahabad, Uttar Pradesh
Dec 22, 2016
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I have two policy of lic last year in december 2015, policy no's are[protected] is the name of shailesh kumar mishra and second my wife rashmi is[protected], but the policy bonds of both policies did not received till today (22/12/2016). When i said to our agent, he says branch manager is not intrested to print them, whenever he already said about it. I am very angry and unsatisfied bout this behavior of lic, which faith it's costumer "jindagi ke saath bhi jindagi ke baad bhi". Please take action against responsible person which is responsible for it and post my policy bond immediately.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    D
    Dinesh Devathi
    from Delhi, Delhi
    Dec 22, 2016
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    Address: 522403
    Website: merchant online lic

    Hi -

    I have paid online the premium for the invoice number[protected] for Rs. 35, 246/-. I got the payment was succes notification and it is not reflected in the premium portal that the invoice is paid it is showing under the category yet to be paid . However my bank account was debited with the amount

    Transaction details IB/INDIA/LICPGISB/HADB[protected] and the
    date is 22nd dec 2016.

    Please check and get the preimum invoice updated.

    Kindly treat this as URGENT.

    Thanks,

    Dinesh
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Dec 25, 2016
    naik meetu's response     income tax certificate
    View replies
    Please mark change of address in my policy no.[protected] of shri Jain Kalpesh mithalal :- Chinmay tower, flat no.505, 90 feet road, near stamp duty office, Bhayander west, Thane
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      J
      Joe Stephens
      Dec 21, 2016
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      Address: 600099
      Website: LICIndia.in / LICIndia.com

      Hi LIC Team,

      I'm unable to pay my premium Online for the policy number[protected], I'm facing with following error tag -
      'Premium cannot be collected through this channel.Please contact LIC branch for the premium payment'.

      I have submitted the documents required for online payment still face this issue.

      Can you please help with this as I cannot my premium through any other channel due to my personal constraints.

      Regards,
      Sunil Sakhuja
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        D
        deepakssdn
        from Gurgaon, Haryana
        Dec 21, 2016
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        Address: 122011
        Website: customer.onlinelic.in/cbv

        When i try to enroll my Policies with my Employer named Cognizant using "Enroll for Employer " option in LIC Portal, it says "no policies found for Enrollment"

        Policy No. Premium User Id

        [protected] deepaklicpol2
        [protected] deepaklicpol3
        [protected] deepaklicpol

        I also tried the below link http://customer.onlinelic.in/cbv/ and gave all the required details about policy and Employer but no luck.
        It gave me error saying "We are not able to process your request"
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          S
          sandeena
          from Mohali, Punjab
          Dec 20, 2016
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          Address: Ghaziabad, Uttar Pradesh, 201007

          I have paid rs.5504/- against my lic yearly premium through sbi debit card vide transaction nol[protected] on 18th dec 2016 but not received my premium receipt
          . May i request you to kindly send premium receipt of my lic policy no.[protected] though my e mail [protected]@gmail.com or informed me about the procedure to be adopted to obtain the premium receipt of my above policy number.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          View replies
          Sir I want my loan statement from March2016 to feb 2017 for income tax my loan account no is[protected]
          Name Dipti MAHESHWARI
          Please send it to my mail
          thanks
          [protected]@gmail.com
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            D
            danejoys
            from Chennai, Tamil Nadu
            Dec 22, 2016
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            Address: 600056

            December month EMI is default so I want to pay the EMI payment how can I pay, can I pay through on line ...I want the clear suggestion pls help me.

            From September 2013 I am paying the housing EMI there is no default last three days banking problem net work problem it caused the default in my payment.

            I am ready to pay right now please notify me if I am able to pay the money online if not let me know the other ways of making my payment
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              8
              8515090456
              from Ingraj Bazar, West Bengal
              Dec 16, 2016
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              Address: Mumbai City, Maharashtra
              Website: www.lici.com

              Sir,
              I have paid LIC premium for policy no[protected] dated 11.12.2016, Rs. 2999/- through www.licindia.com, but I do not received any receipt till date and time. Rs 2999/- debited from my account on same time. Transaction No- IB34979008, dated - 11.12.2016. Biller Trans no. 7001927 is showing in my SBI Account No. [protected].
              Please confirm and reply that this payment is received by LIC and send receipt at my mail id.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              View replies
              It takes a very crucial for me to login to the portal of http://www.licindia.com as a customer. Everytime I try login there either it takes too long to loag the login page or else the connection loses out. I hope this is no phishing issue. Please check and do the need full.
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                S
                sudesh.madhavi
                from Mumbai, Maharashtra
                Dec 16, 2016
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                Policy no.[protected]

                I am trying to download my insurance premium paid certificates however, not able to login to my account as i have forgotten my userid and password. Unable to retrieve the same but the old email id which i had registered is no more active.

                Kindly update my e-mail address to [protected]@yahoo.co.in. Request you to send my userid and password to my new e-mail address and enable me to get my premium receipts.

                Thanking you,
                Sudesh m.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                View replies
                All time late information about payment
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                  H
                  harjinder19712
                  from Chandigarh, Chandigarh
                  Dec 16, 2016
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                  Address: Ludhiana, Punjab
                  Website: [email protected]

                  I have deposited double online payment of premium amounting to rs.357.60 each total amount rs.715.20 inadvertently on 14.12.2016 vide txn. No. 558858 and 578991 through my sbi debit card. You are requested to adjust the double payment towards next premium due of this policy in jan.2017. Please confirm the same on email address: [protected]@gmail.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  View replies
                  I have taken a home loan of 3200000 from lichfl and have been asking them to send my statement online despite of repeated reminders and personally submitting my email account at their lucknow branch but i think i have to resort to this and i have written a complaint to Honourable Prime Minister. please do something to save your back. best of luck
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                    D
                    Dipika Shirsath
                    from Mumbai, Maharashtra
                    Dec 15, 2016
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                    Address: Mumbai City, Maharashtra, 400086

                    U lost my father few months back.we were mourning in his death.after few days one of our friend who is also lic agent he asked us about lic and helped us to proceed to get the money.

                    He was not our lic agent but still he helped
                    but when that paper went to the branch where our lic agent was working and she was our relative .that lady called me and instead of asking me about my papa, she started talking like "u should have informed me, u shud not take money, i will not give u money, u people cheated me, u people are liers, i will look after ur papers, will not proceed ur papers, i will ensure u people will not get money"

                    This is why we are investing money in lic
                    for this kind of behavior from lic agents

                    Lic agent name is - mrs.sayali narkar

                    If lic people is not taking this complaint seriously then we are going to file a complaint against her in police station

                    I request u to please help us in it
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    View replies
                    I need to login into account and take printouts of all the policies paid during last 12 months as an income tax saving proof. But unable to create new login. whY
                    Reply
                    Not able to Log in for new Register the Error is Occurring for new Register kindly solve the problem.

                    Thanking You

                    Regards
                    Reply
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                      E
                      ex768
                      from Solap, West Bengal
                      Dec 15, 2016
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                      Address: East Singhbhum, Jharkhand, 831015

                      Dear team, this regards to my login issues with lic portal. I am trying from past week with correct credentials. But its not allowing me to go in and gives error "invalid username password". When we try to retrieve it via forget username / password. It says "required information are sent to registered email id - [protected]@gmail.com". But the same is not received on registered email id. I also sent a mail to [protected]@licindia.com but no reply yet. Kindly do the needful on earliest. Below are my details. Name : ravi ranjan singh policy no :[protected] looking for positive reply ahead on earliest.
                      Regards,
                      Ravi ranjan singh
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      View replies
                      Hi Team,
                      I am not able to take premium payment details and can you please update my email id to the below policy so that i can access to my account.

                      Policy No:[protected]
                      Email id: [protected]@gmail.com

                      Thanks
                      Reply
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                        A
                        anujrath
                        from Lucknow, Uttar Pradesh
                        Dec 13, 2016
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                        Address: 209732
                        Website: lic india

                        Sir,
                        I have paid lic premium for policy no[protected] dated 10/12/2016, rs. 3534/- through www.Licindia.com, but i do not recived any recipt till date and time. Rs 3534/- debited from my account on same time. Trans no showing in my shi account no.

                        The transactions dated 10/12/2016 with id 11776205 is available.
                        Pl do the needful.

                        Yours
                        Portal team

                        Please confirm and reply that this payment received by lic and send receipt at my mail id.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        View replies
                        I have entered correct data but the portal says that the mobile No. is already registered; please guide how to register or how to get my login ID and password.
                        Reply
                        I am Vinod N Gajjar who is first time paying tries to pay online but some constraint so kindly my request to resolve the same.
                        Policy no.[protected],[protected]
                        Mob.[protected]
                        Mail ID.vinod.[protected]@gmail.com

                        Thank you

                        Vinodkumar N Gajjar
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                          A
                          ajandra
                          from Noida, Uttar Pradesh
                          Dec 12, 2016
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                          Address: Ghaziabad, Uttar Pradesh, 201002

                          Policy no.[protected]chennai) and[protected]mumbai)
                          Kindly update my e-mail address as [protected]@gmail.com
                          Please note, i have forgot my, hence unable to login. request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay premium of lic also.

                          Thanking you,
                          Ajandra kumar
                          Dob - 08/03/1980
                          Mob - [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            A
                            Ajay281186
                            from Mumbai, Maharashtra
                            Dec 5, 2016
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                            Address: Hyderabad, Andhra Pradesh, 500030

                            Dear LIC,

                            I am unable to pay my policy premium online.
                            I am always notified "wrong data entered" while paying premium directly or by registering as new user.

                            I have tried to call the customer care number for Hyderebad branch (which is given on portal) but no one is responding which is quite frustrating.

                            Please help me in order to pay my premium online or i have to look for an alternate.

                            Thankyou
                            Ajay Kumar Singh
                            [protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Dec 05, 2016
                            Updated by Ajay281186                             Dear Consumer Complaints & Users,

                            Please note that there are some frauds who are calling back to your grievances and try to take your debit card details.

                            I have received similar call from Mr.Deepak - [protected] pretending to be from LIC Mumbai to address my complaint within 5 minutes from posting here.

                            He was asking all the debit card details on phone.

                            Please be aware and do not get trapped with such fraudsters online.

                            I request Consumer Complaints forum and LIC INDIA to please look into it seriously as frauds are targeting customers on your name.

                            Thank you
                            Ajay Kumar Singh
                            View replies
                            My policy No. is[protected]. My e-mail id is rngouda.[protected]@gmail.com . please intimate me how much amount I paid to complete my installment through the my E-mail ID and my mobile No. is [protected] & [protected]
                            Reply
                            Please change my LIC Policies communication address

                            Policy No 1.[protected]

                            Policy No 2.[protected]

                            Policy No 3.[protected]

                            Address :-

                            P Sasi Kumar
                            Akash Residency (Krishna Kripa),
                            Flat No F-3
                            Venkitapuram, Alwal,
                            Telangana
                            Reply
                            I paid online premium through the mode of online on1st Dec.under policy no[protected] of rupee 3254/- by visa card.but I can, t get receipt yet on my mail ID .so do the needful.I check my mail as ur advice that I got premium receipt within 3days.but I can't get it upto 5dec.so pl do that needful for this
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                              P
                              pradyotdm1
                              Dec 3, 2016
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                              Dear Sir/Madam,

                              Unfortunately I am unable to get any response from LIC even after trying to reach all the level up to MD level regarding change of agent for existing policy. The attached document is self explanatory. There must be something fishy because of what they are reluctant to provide response.

                              May I request your honor to get any fruitful response from LIC. It will be a great help to the common people at my area as minimum.

                              Thanking you.

                              Regards
                              Pradyot Mahata
                              [protected]@yahoo.com
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Mar 16, 2017
                              Updated by pradyotdm1                               Not received any update on this.. Does LIC respond to these?? Or they do not bother as they are BIG.
                              View replies
                              I am pay my policy net banking Policy number[protected] name Siddique Shameem but policy recipt not coming my email id my e mail id is [protected]@gmail.com plese send recipt this email

                              yours faith fully
                              Reply
                              Dear sir iam k.krishnaiah lic no[protected] lic premium pay the on line hdfc registered pay amount 12010 yearly once (jeven saral ) please send lic receipt my mail id [protected]@gmail.com
                              Reply
                              I Shrikant panda registered as new customer today 09/12/2016 with my phone no [protected] but when l tried to add user ld and password it so a message that "A new registration some error has occurred please help lmmidetly
                              Reply
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                                A
                                Awanish Kumar chourasia
                                from Shamli, Uttar Pradesh
                                Dec 3, 2016
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                                Address: 277001

                                To get a benefit of the accident claim of Policy No.[protected] I submitted my all paperwork to the LIC branch ballia on 27/07 /2016 but till now I didn't get any benefit of it. On asking about it in the branch office no information is given to me
                                So I request you to help me in this case. For this I would be very grateful to you
                                Yours
                                Kamlavati devi
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                View replies
                                My login id -prakash9891
                                pass-HHJBJRJTPTJ7
                                Error : Pl Check UserName/Password...

                                pls check my id
                                Reply
                                In LICindia.in website for paying premium online via credit card - Convenience Fee is very high. Now a days, particularly after demonetization, credit card payments should not be considered as a Convenience. It is a need. Please take action to reduce Convenience Fee on credit card payments.
                                Reply
                                The amount has been deducted from my account but not recieved by LIC. ... The said amount was debited from HDFC Bank account but receipt of ... I HAVE PAID LIC PREMIUM OF Rs.4425/- for Policy no[protected] ... Now what to do? ... FAILED TRANSACTION 02.01.2016 ... Payment cut from my a/c.but not received payment receipt .
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                                  H
                                  HardikRathod
                                  from Mumbai, Maharashtra
                                  Dec 2, 2016
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                                  Address: 364001
                                  Website: www.licindia.in

                                  Change in email id
                                  Policy no.[protected]
                                  Policy no.[protected]
                                  Policy no.[protected]

                                  Kindly update my e-mail address as [protected]@gmail.com.

                                  Please note, i have forgot my registered id for premium payment in lic of india, hence unable to login. I have try to recover login and password but recover mail was send in earlier email id which was block.

                                  Request yourself to send my password to my new e-mail address [protected]@gmail.com because i am unable get my premium receipts & not able pay premium of lic also.

                                  Thanking you
                                  Regards
                                  Hardik rathod
                                  [protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    A
                                    amber95
                                    from Gurgaon, Haryana
                                    Nov 30, 2016
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                                    Address: Jaipur, Rajasthan, 302012

                                    I would like to inform you that I am not getting my Annuity payment of Rs 6176/- since Feb-2015.
                                    I have received last Annuity in Aug-2014 thru ECS in my ICICI account. But since then it has been stopped without any information. Now my THREE (03) Annuities are pending with LIC I, e Feb-2015, Aug-2015 & Feb-2016.
                                    Now I have submitted “CERTIFICATE OF EXISTENSE “ duly signed by Gazetted officer and Fresh Electronic Mode Application form for transfer of my pension in my account.

                                    SALAHUDDIN ANSARI
                                    3/209, ROYAL GREEN APARTMENT
                                    SIRSI ROAD
                                    JAIPUR-302012
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Dec 20, 2016
                                    Updated by amber95                                     I have not received any corospondense from LIC . Please expedite the process and send my balanceAnnuity amount as soon as possible.
                                    Dec 28, 2016
                                    Updated by amber95                                     Latest Existence Form Duly signed by Development Officer LIC of India is attached herewith .Original certificate sent to Delhi Office .
                                    View replies
                                    Dear Sir,
                                    Please provide 2015 to till date, old duplicate receipt about Tax purpose.
                                    Reply
                                    Respected sir
                                    I have not received any statement from starting to till dt. so Pl Send me LIC statement from starting from to till dt. our policys No.[protected] and[protected]

                                    My E-mail [protected]@gmail.com

                                    please its very urgent. i hope u will look into this matter & send me statment.

                                    Regard
                                    Dinesh Kumar Nagar
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                                      A
                                      Awanish Kumar chourasia
                                      from Shamli, Uttar Pradesh
                                      Nov 26, 2016
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                                      Address: Ballia, Uttar Pradesh, 277001
                                      Website: LIC

                                      Respected sir,
                                      To get a benefit of the accident claim of Policy No :[protected], I submitted all my paperwork on date:26/7/2016 to the branch office Ballia. But till now I didn't get any money or any type of benefit to it. On going to the branch office I can't get any proper information about it, and by asking a staff, he talked rudely to not give the information.
                                      So, I hear by request to help me on this matter. I would be very grateful to you.

                                      Yours
                                      Kamlawati Devi
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      View replies
                                      Hi, I tried enrolling my policy[protected]. But this is leading to an error page saying "Unable to process the request". I am doing this for the employer - COGNIZANT.

                                      Please help me to resolve this issue and get my policy enrolled.
                                      Reply
                                      Sir, My lic Policy No: is[protected]. I have paid the premium but lost my Receipt for April & August 2016. Kindly send the duplicate receipt in my mail [protected]@gmail.com.

                                      Thanks

                                      Deepak R
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                                        P
                                        prabhuchaudhari
                                        Nov 25, 2016
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                                        Address: Pune, Maharashtra, 411023
                                        Website: www.licindia.in

                                        I have surrender my policy on below branch but still I have not received my money, I asked so many times to shivaji nagar pune branch people but they are not even talking to me, they simply say that its under work. Since three weeks I am waiting for my money. There is no one to listen complaint also.
                                        The branch manager also not helping when I asked.

                                        Address :
                                        1109 Univercity Rd
                                        Jeevan Shree 2nd Flr West Wing.
                                        Pune
                                        City: Pune
                                        State:Maharashtra
                                        Pin Code: 411016
                                        Branch Code: 951
                                        Ph No.:[protected]
                                        email id: [protected]@licindia.com
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Nov 25, 2016
                                        Updated by prabhuchaudhari                                         policy number :[protected]
                                        View replies
                                        Lost my premium receipt.policy no is[protected]
                                        kindly issue a duplicate certificate for tax purpose.policy holder name N.SUMATHI
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