Life Insurance Corporation of India [LIC] Complaints & Reviews

My Annuity no is 011M[protected] issued from Life Insurance Corporation of India, P & GS deptt, K G Marg New Delhi. My pension is due on 01st of every Month. Today it is 06th of April 2010, but regret to write that the my pension amount Rs13422/-( net of TDS) gross Rs13552/- has not been credited to my bank a/c with Standard Chartered Bank. I have not been informed any reason for non credit of the current month's pension. Consequently my debit ECS from ICICI Bank for Rs6383/- has been returned unpaid due to funds reason.You are requested to immediately look into my complaint and arrange to credit my account with the monthly pension amount under advice to me. As regards charges levied by ICICI bank and SCB, I will be claiming separately from LIC.
Await immediate revert.
Thanks / R K Wahi
Mob [protected].

To,LI C of India
N East CentralZonal Office
Individual Pension Policy Servicing Cell
Jeevan Deep Building, Exhibition Road
PATNA-800001
SUB.-non receipt of anuity due on 1.4.10
Ref.- policy no [protected]
Existance certificate posted vide ref;-IPP/Help Desk/ /Existence Cert Posting/436 date 26.3.10 from Kalyani branch

Dear Sir,
On[protected] at 12.28PM I have visited the your branch to deposit the lic premium. The Cashier (Mr Jarnail Singh) at counter No. 2 misbehaved with me. He is collecting the amount from the agents. I requested him that the counter for the agents is available. so they can deposit their policies at the agent counter. He told you can not tell us what we can do. we knows better you keep quite and wasted my 35 minutes. The cashier behaves like this I think he should be transfer from this seat which is directly linked with the public. Or the LIC has given the powers to do whichever you likes.

Mr.RASTOGI ,ie the branch manager of ASHIYANA BRANCH LUCKNOW OF
L.I.C REFUSED TO GIVE THE NAME OF THE SUPERIOR OFFICER OF DISTRICT MAMAGERS OFFICE HAZRATGANJ LUCKNOW.
DUE TO SOME COPUTOR CONNECTIVITY PROBLEM (WHICH IS A PERPETUALLY EXISTING PHENOMENA ,AND THIS BRANCH STOPS FUNCTIONING TO THE UNTOLD AGONY OF THE CUSTOMERS ,AND THE BRANCH MANAGER IS LEAST BOTHERED TO SOLVE THIS FAILURE WITH THE HELP OF SR. OFFICERS OF L.I.C AND INVOLVE MENT OF B.S.N.L FUNCTIONARIES).
THE COMPLAINANT DESIRED TO MEET ALL THE SENIOR DFFICERS OF L.I.C IRGHT FROM THE FUNCTIONARIES SITTING AT THEI DISTT .OFFICEAT HAZRATGANJ LUCKNOW TO THEIR SENIORS FOR TAKING UP THE MATTER
SUITABLYSO THAT THIS MAY BE SOLVED FOR EVER.
THE MR.MANAGER MR.RASTOGI STUBBORNLY REFUSED TO CO OPERATE AND SAID HE IS NOT SITTING THERE TO GIVE THE OFFICIAL S DESIGNATION SND THE NAME OF THEIR OFFICES,I MUST GO FROM ONE OFFICE TO ANOTHER TO FIND THEIR DESIGNATION AND THE ADDRESS WHERE THEY AILL BE FOUND. I WAS HURT BY THE WAY MR.RASTOGI BEHAVED, AND ONE OF THE STAFF STARTED SHOUTING AT ME TO WHICH M.R RASTIGI TOOK NO COGNIGENS .
YOURS FAITHFULLY
P .K CHAKRAVARTTY
POLICY HOLDER POLICY NO[protected]

From
Vasuki. K.
16, Vishalakshi Colony
Gokulam Colony Extension
Kovaipudur
Coimbatore - 641 042.
To
The Branch Manager
L.I.C. of India
North Coimbatore Branch
Bhagyalakshmi Complex
108, 109, N.S.R. Road
Saibabacolony
Coimbatore - 641 011.
Sir,
Sub: 1. Claim on My Policy Bond Misplaced.
2. Scrutinise My Policy was Surrendered by Somebody.
3. Otherwise Permit me to proceed Legally.
Ref : My Policy No:[protected], DOC :15.11.90.

With due respect, I wish to bring the following to your kind notice
regarding the captioned subjects.

I had opened the LIC Policy No: [protected], DOC :15.11.90, the
sum assured for Rs.10,000/- at your branch. Since from the date of open-
ing the premium was paid as Quarterly and from 4.12.95 to 1997 it was
changed to yearly premium. Please refer the copy of your Postcard SL
No : 002593, Post Office dt: 28.10.98, being the reminder of My yearly
premium due date on 15.11.98.

After 1997, I have not been paid the yearly premium to till the
last due date. My foresaid Policy Last due Payment on : 15.11.2009 and
date of Maturity will be 15.11.2010.

During November’2009, I came to your branch for informing the
Reason / default of Non - payment of yearly premium from 1998 to last
due date and looking the Maturity Amount after adjusting the penalty &
any other charges on my policy before the date of maturiy on 15.11.2010.

But I was utterly perplexed that when your officials were informed
Me that my aforesaid policy was already Surrendered and the surrender
Value for Rs.6,189/- , by means of cheque No;17366 dt:02.11.2005, it was
sent to my Prior Address.

Actually I have never surrendered my said policy to yourend. If I
have had surrendered,what was the need to come & inform the reason for
non-payment of premium and seek the maturity amount during 2009 at
your branch, after adjusting the penalty and any other charges on my
policy before the date of maturiy on 15.11.2010 ?.

Since 1998 and after My marriage, I was dwelling at P.N. Pudur,
Cbe, up to April 2003. And after that from May 2003, I was shifted my
house to Farooq Nagar, Kovaipudur,Cbe on rent. During Nov / Dec’ 2004,
again, I have shifted my residence to my brother’s own house with my
parents at the aforementioned address.

Please note my prior address as per your records as ;-

9 / 33, Karuppannan Road,
Chokkampudur,
Telungupalayam, P.O.
Coimbatore - 39

But from Nov / Dec’2004, residing at the following my brother’s
House / Present Address as :

16, VISHALAKSHI COLONY,
GOKULAM COLONY EXTENSION
KOVAIPUDUR
COIMBATORE - 641 042.

Please note the following before bestowed your duty ;-

1. How did I know and have received your surrender value cheque for Rs.6,189/- from Kovaipudur to Chokkampudur address on or after 02.11.05
of the cheque date ?.

2.Who had signed and received the said RPAD letter with your surrender value cheque instead of me ?.

3. Why did your staffs were not bestowed / refused to findout the records / Surrender application and the date of surrender value cheque was realized or
not as on that date from your records?.

4. How did your staff says on display of computer that my policy was
Surrendered and no need to proceed further, instruct to verify my Bank S.B.
passbook, instead of your records verification of said surrender cheque realiza-
tion?.

5. Where was that the Acknowledgement Card of Your said RPAD on
or after 02.11.05 which was addressed to my prior address?.

6. Afterwards only to confirm that the delivery records / slip, who had
Signed and received your said RPAD Letter, from The Postmaster of Telun-
gupalayam, Post Office, Cbe – 39.

Kindly do the needful at the earliest.

I trust, that you will not give room for legal proceeding against
the non-performance of duty of your staff on the captioned subjects. If
not, please give permission to proceed legally, let the Hon’ble Court will
decide.


Thanking You, Yours faithfully




Place : Coimbatore ( VASUKI. K. )

Date : 03.04.2010.

Copy to :

1. Divisional Office, LIC, Trichy Road, Coimbatore - 18
Email ID :mm.[protected]@licindia.com

2. Divisional Office, LIC, Anna Salai, Chennai - 600 001.
D.O. I Email ID : mm.[protected]@licindia.com
D.O.II : mm.[protected]@licindia.com

I HAVE NOT RECEIVED THE AMOUNT OF RS.10000.OO AGAINST MY SURVIVAL BENEFIT OF POLICYNO.[protected] .

Sir,

Policy Nos.[protected] &[protected]LIC)

I was started my LIC Policy in Cuddalore and after a while I shifted to Chennai and address also changed accordingly.

Finally I request them to change the address to Ooty and went to abroad for my Job. After two years, when I enquired about the policy they told me for a medical check up.(Money back no problem-risk always risk).So I went to Egmore branch and consult a authorised doctor there.They told since your policy is in Chennai - you should go there and finish your medical.

Is any idea to finish my medical without a visit to Ooty.

Since I was newly joined in a company- It is very difficult to get a single day leave(Private Organisation).

Kindly advise me to solve this problem.

DAVID DHAVARAJ
CHENNAI

My survival benefit cheque for moneback policy number[protected] was sent to my earlier address. That cheque (No.052927) expired. I sent my new address to SSS Division, Mumbai on 10-9-09 through my insurance agent Sneha Manjrekar alongwith original policy and my authority letter to collect new cheque. That division accepted the documents, gave acknowledgement and sent new cheque (no.52927) again to my old address.
I have still not receieved it and my agent's calls to the division have proved fruitless.

Dear Sir

Please note that I am working with ACNielsen ORG MARG Pvt Limited and posted at LUCKNOW.I applied for land loan at the below mentioned address but denied by saying that our company is not registered with LIC housing Finance-



Central Region
Mr. J.P.Tripathi
Area Manager
LIC Housing Finance Limited
A - 1, Shah Najaf Road,
Hazarat Ganj,
LUCKNOW - 226 001.
Email: [protected]@sify.com



Web site of my company is-http://nielsen.com

www.in.cielsen.com
My question is loan is given to person or company ?

Let me be brief of the Mod-us Operandi of LIC HFL & Vinod.
1. sweet talks to pickup your case
2. Collects incomplete papers
3. Commits the day when sanction would happen. (do not believe him as he will definitely fail you & you will suffer a financial loss)
4. As he is careless he will bring up requirements at the last moment ( well after the committed time) that are raised by the bank, leaving you running to arrange the documents.
5. Finally the case is sanctioned ... hope your deal with the seller is still on.
6. The seller / builder starts charging you huge interest. so u run to collect the disbursement documents.
7. Collects your original property documents for disbursement. (beware he might lose it causing you irreparable financial & reputation damage) pls get it acknowledged what original docs ur submitting to him, also will collect 2 cheque from you which is a correct requirement, is bound to lose at least 1 of the cheque. Check this complaint http://www.consumercomplaints.in/complaints/lic-housing-finance-c264158.html
8. Will call be additional docs at least 3/4 times (why cant he be a little more organized & tell the docs needed in one go)
9. then your file goes to LIC back office in fort .. majority of corrupted people TOP - DOWN , who do not want the system to improve
10. if luck is on your side the file may get checked earlier.
11. If Vinod remember of your file maybe after 4/5 days. he might give u final queries. ( till then keep paying huge interest.
12. Try complaining to the Area Manager.. things might move if this person is organized .. (but it seems difficult)
13. Pls keep checking with Vinod if he has not lost any original docs & cheques.
14. If everything is OK. You might get ur disb. cheque appx 10 days after the committed date. -- Normal time.
Problems with LICHFL
1. Understaffed
2. Still manual movement of the file. Use of computer to the minimum.
3. Absolutely unorganized.
4. internal corruption & bais by certain managers in power.

Problems with Vinod
1. Lair
2. Unorganized scatterbrain, irresponsible, careless & negligent.
3. DOSE NOT PICK UP THE CALLS, IF HE DOSE BE SURE MOST OF THE TIME IT WILL BE
MISLEADING.

AVOID LIC

purchased lic health plus in the name of sudhanshu kumar,jyoty kumari & sachika on 24th march 2008 from lic samastipur branch.policy no.[protected]. jyoty kumari got hospitalised on 24th april 2009 to 5th may 2009.it was informed to lic agent as well as lic branch samastipur.policy document not received till date.it was found that sachika name (child) not incorporated in policy.premium due on 24th march. please help.

To

The Manager
LIC of India

Sub. : Complain.

Dear Sir
I have a LIC policy (Policy number:[protected]issued in Jan.2010 through your development officer Mr.Arun Pratap Singh (Ph.[protected]) and agent Mr. Sahab Singh Bhandari (Ph.[protected]) from branch office K-25,Pearl Plaza, sec-18 Noida. Still I don’t receive the policy bond and medical checkup bill which given by me at the time of policy issue. Mr. Bhandari told me that it will refund you but now he denies. I am calling continue to both. Mr.Bhandari told me that he can not do anything for me because he left the LIC company same by Mr.Arun. It means that if some misshaping done with me in future your company LIC will not pay any support to my family because Mr.Arun and Mr.Bhandari will leave LIC Company at that time. Both persons cheated me. Is this LIC customer’s service? Please help me regarding this issue.

Regards

Praveen Kumar
Ph.[protected]

lic market plus police no[protected] and[protected].plz send current statement.

Dear sir,

I WANT MY ACOUNT STATUS OF MY LIC'S MONEY PLUS POLICY NO IS[protected].


Nandram

I have received the Maturity chq from LIC OFFICE ON 31/03/2010 Rs. 92,500/- today .

Please arrange to get me the 15days Interest on 92500 /- as you have hold the cheque without any cause though prior Intimation served from my end .

With Regards......
Simanchal Padhy


To
The Branch Manager
Life Insurance Corporation of India
Branch Ni – II & Code 58 H ,Unit – III ,
BHARAT SCOUTS & GUIDE BHAVAN Dated 12th Feb 2010
BHUBANESWAR – 751022
Subject: Submitting desired documents towards Payment of Maturity Claim due on 15/03/2010.
Dear Sir,
I , Simanchal Padhy , holder of the policy no[protected] hereby complying to the requirements as desired in following and would request you to please release the Maturity Claim .
1. Original Policy Document .
2. Discharged Voucher INT No – M/ 032010 /000191 Dt 13/01/2010 duly signed on the Revenue Stamp by self : Simanchal Padhy and Bharati Padhy.
3. Please arrange to send the A/c Payee Cheque of Maturity Claim in the below Mentioned Address : To : SIMANCHAL PADHY , Plot No - 135 , Satyanagar , Punjabi Colony , Post -BHUBANESWAR - 751007, Dist : Khurda , ( Orissa ) Tel No – [protected] .
4. Address & ID Proof of Simanchal Padhy – Passport and Ration Card .
Please find enclosed the above documents for your doing the needful .
Thanking you .
Yours Faithfully ,

Simanchal Padhy

Not Received LIC Insurance Bond
Non Receipt of LIC Bond
POLICY BOND NOT RECEIVED CHEQUE GIVEN 04.04.2009 AND PASSED FROM MY BANK A/C

Dear Sir,

myself Shankar patel from Vapi, Gujarat. i had taken two policy on 29.03.2009 .

1. Rs.3600/- premium cheque no.514093 of icici bank and it is passed from my bank on 08.04.2009
2. Rs.8196/- Premium cheque no.514094 of icici bank and it is passed from my bank on 08.04.2009

above two policy BOC no.34436 & 34437 above policy taken from Vapi Branch, Dist:- Valsad, Gujarat

i had received one Policy no.[protected] of Rs.3600/- premium and it is open on 03.10.2009 , i had given cheque on 25.03.2009 ( after Six Month ) give me reply for late opening six month policy

other Premium Rs.8196/- paid till Date ,i had not received Policy bond , i visited three times personely for this but any person do not give proper answer.

what about my Rs.8196/- ? Rs.8196 interest @24% for one year Rs.1967/-

pls give me above policy bond, and sudgest me for claim on lic for this amounts

Shankar patel
[protected]
[protected]@atul.co.in, [protected]@rediffmail.com

To: [protected]@licindia.com
cc : MANISHA DHOKTE<[protected]@gmail.com>,[protected]@yahoo.co.in, [protected]@gmail.com
...................................................................................⇄

On Thu, Mar 25, 2010 at 8:52 PM, Anil Deshmukh- wrote:

Hello Sir / madam ,

On the subject ,I am a regular beneficiary for the annuity of Rs 16779.00 yearly on records From 08-03-95 with cheque issued without break in the month of March .

The details for annuity (as document )are now registered with you for ECS mode from this year onwards as Master POLICY NO : I MAN / 12511 & Followed by Trust code 0951259 to make system oriented. As of now I am unable to locate entry in the Andhra Bank pass book due to non-transfer.

Please confirm by next mail as how ECS entry will take place with interest for the differed period. I am requesting our service provider LIC Agent Mr. Dhokte by marking a copy to organize the same. Kindly see that I am informed by the mail as how fault continued till now as it is our planning for bread & butter.


Thanks & Regards,

Anil P.Deshmukh
ANNUITANT

NB : All proofs can be submitted as hard copies when demanded by your office .

sir,
i had taken a loan from lic housing finance of rs. 9.50 lacs and my account no. is 11037054.I had given letter for debiting my account through ecs,due to some or other reasons ecs was not in time, and also due to some reasons i had to close that account therefore, i wrote letter to the authorities to take PDC and not to debit through ECS but no action was taken. time and again i requested them over telephone to take PDC for my installments but result was nil. so i personally visited asaf ali road office on 30 sep 2009 and ask them not to debit from ECS and take PDC from me they stopped the ECS but refused to take PDC's i had a talk with Mr. pandey and one lady over there but all in vain i left the office without any result after somedays Mr.Rana contacted me and asked for Rs. 300 as default payment without my mistake i had to pay Rs. 300 as fine and i had given PDC's to his messenger but again Mr. Malik rang me and asked for the installment dues it is really a sorry an harassing position for me .I even dont know where are those PDC's given by me to them then again manager of lajpat nagar branch sent two persons to my house for collecting the installments it is really a shameful position for company that they donot have tie up between their officers. Why shoul i be suffered financial loss and mental torture for their carelessness Kindly look into the matter and also arrange to get refunded my charges which were taken from me without my fault
hoping for a soon and positive reply
thanking you
mohini tolani

Dear Sir,
I am a LIC Money plus policy holder and I want to know my current account in my e-mail.

During the payments towards my policies an unbelievable harassement is faced by me only this year. Previous years I paid my policy premiums from any of the branch and in consolited amount.This year my cheques were not at all accepted and asked me to pay at the only branch where the policy belongs. Then I went to the respective offices but again I was forced to submit seperate cheques for the individual policies. So for paying six policies i had to waste six numberss of cheques and also running from piller to post and wasted a loot of time with unnecessary arguments and then i paid my policies with fine amount.The reason put forth by the branches is servers non working which is a strange case. Will LIC take care in future not to harass their esteem customers?