Life Insurance Corporation of India [LIC] Complaints & Reviews

DEAR SIR,

UNFORTUNATELY I AM ONE OF THE POLICY HOLDER OF LIC OF INDIA AND I PURCHASED A MONEY PLUS POLICY No[protected] AT LIC OF INDIA CBO XXIV 9, YAAFA COMPLEX , PURASAWALKAM HIGH ROAD, CHENNAI. I SENT THE PREMIUM AMOUNT BY MEANS OF BANK DRAFT TO THAT OFFICE AND IN THE DD PAYEE NAME I GAVE THE POLICY No AS LIC OF INDIA[protected] INSTEAD OF[protected] AND THE DRAFT WAS RECEIVED BY THEM IN THE FIRST WEEK OF THIS MONTH. THEY HAVE NOT RETURNED THE DRAFT TO ME OR SEND LETTER TO ME. WHEN I CONTACTED THEM OVER PHONE THEY INFORMED ME OVER PHONE THAT THEY HAVE NOT RECEIVED THE DRAFT. HENCE I HAVE TAKEN UP THE MATTER WITH THE BANK AND CANCELLED THE DRAFT AND SEND SEND CASH THROUGH MY OFFICE ASSISTANT AND THEY REFUSED TO ACCEPT THE CASH STATING THAT THE POLICY IS FORECLOSED. I AM VERY MUCH SURPRISED TO KNOW ABOUT THE SAME AND CONTACTED THE BRANCH BY PHONE AND THEY INFORMED ME THAT THERE IS SOME PROBLEM WITH THEM AND THE THEY WANT THAT THE SAME WILL BE RECTIFIED WITH IN ONE DAY AND YOU CAN REMIT MONEY ON THE THIRD DAY. THIS IS THE SERVICE THEY ARE GIVING TO THE PEOPLE. THEY MAY ACCEPT THE CASH AND SEND BACK THE PERSON AND DO THE ADJUSTMENT IN THEIR SYSTEM AND SEND THE RECEIPT TO ME. I AM VERY MUCH DISSATISFIED WITH THE SERVICE THEY GIVE TO THE CUSTOMER I REQUEST THE AUTHORITIES TO DO THE NEED FULL AND COLLECT THE MONEY FROM ME AND INSTRUCT THE STAFF CONCERNED TO BE MORE CARE FULL IN FUTURE. I REQUEST IMMEDIATE REPLY FOR MAKING PAYMENT AT LEAST BY TOMORROW

I hav a credit card of LIC for which payment of Rs. 1485.24 thr corp net using my SB A/c No. 13194 (NCM Hubli Branch-Corporation Bank) but the statment generated on 21st March, 2010 doesnot relfects the same. When contacted to LIC credit card, they suggested to resolve the issues from Corp Bank itself as the payment made is not reflecting in their accounts. Subsequently I sent mail and called few times but still issues are yet to be cleared. Can anyone from LIC Credit Card or Corp Bank take responsibility to take up the issue and resolve it.

Raghavendra Kamath
LIC Card No. [protected]
Hubli.

Grievance

IPP Policy no:[protected] Jeevan Akhsay Rs100 denomination per month)
Non receipt of pension policy cheques for Policy no:[protected]
My Father has a pension policy for which he receives 12 cheques every year, each cheque amounting to Rs.100. He has not received his cheques for the year 2010 till now. Even after repeated follow up with LIC, no response has been received from their side.
Saroj Kumar Sinha ( senior citizen )
AT: Sahadev Khunta , PO / District : Balasore,
pin : 756001 , State: Orissa
land line ph:[protected]
mob: [protected]

MY POLICY NUMBER[protected] IS BEING MAURING ON 28-3-10 AND i HAVE RECEIVED THE AMOUNT OF MATURITY AFTER DEDUCTION OF
RS.137/- AS GAP PERIOD OF APRIL,2008. PLEASE NOTE THAT MY POLICY WAS SALARY SYSTEM. AND I HAVE SUMITTED THE CHEQUE NO.WHICH WAS SENT BY ME EMPLOYER IN APRIL,2008. KINDLY REFUND MY BALANCE OF RS.137/-

LIC has issued me LIC's Market Plus-1policies bearing nos.[protected] &[protected] .plz let me know the current status of my policies , the units alloted and the market value and the growth rate.

This is regarding file no. 308238. I gave a payment of INR 1103 vide cheque no. 199693 as fees. It was never told that if it is not processed within 06 months, I have to pay it again. The agent was Ram babu of Gurgaon LIC Housing Finance Branch ([protected]). On last friday, he even took papers stating that the file needs to be revalidated without mentioning any fees. Today I received a call from him stating that I have to give my papers again along with fees. Soory to say very unprofessional and these agents are spoiling LIC's brand value. Take strict action against them and do the needful so that the fees is not taken again for revalidation.

Hi i have 2 policies of LIC bearing policy no[protected] &[protected] which was a yearly plan.Kindly let me know the status of these policies.



Regards
Venkateshan.K.Acharya.
[protected]

My self Rajesh Kaptan, Agent of LIC of India. My Polcy holder Shri Ashokbhai B Malsaria have following complaint;
Ashokbhai B. Malsaria send letter to LIC as follows;
With reference to above, I have to state that I have taken (as a proposer) above said policy on the name of Dharmendra A. Malsaria, son of myself and sadly to say that he was died on 03.02.2010. I have sent a letter to inform LIC service branch (871) on dated 10.02.2010 by Registered Post AD to supply me necessary claim forms. More than one and half month have been passed but till dated LIC Vadodara (871) have not taken any action nor given any reply verbally or in writing. LIC Vadodara insist me to collect claim forms personally on telephonic talk but it is more hazardous for me as LIC branch is more than 75Km away from my residence. Till today LIC Vadodara have not send claim papers.
You are requested to do needful.
Thanking you Sir. Yours truly,
(Ashokbhai B. Malsaria)

I have a LIC Policy from Barrackpore Branch having Pol. No.[protected] and paid a premium for 03/2007 & 03/2008 on dated 17.03.2008 by cash to Barrackpore Branch. But till date FUP shown in LIC System is 03/2007 and status of policy is reduced paidup. I want to update my above policy immediately. So look into the matter and arrange to solve the matter.

Dear Sir,

I am Abdul Majid, reiding in saudi arabia, I need an medical form, please send it to my e-mail ID please....

Regards,

On Sun, 14/3/10, rakesh talwar <[protected]@yahoo.co.in> wrote:


From: rakesh talwar <[protected]@yahoo.co.in>
Subject: Fw: VALUE OF POLICY AFTER MATURITY/CURRENT VALUE OF POLICY NO:[protected],BASIC SUM INSURED 10LACS PROPOSAL DATE:[protected]
To: [protected]@licindia.com
Cc: [protected]@licindia.com, [protected]@gmail.com, [protected]@rediffmail.com
Date: Sunday, 14 March, 2010, 6:10 PM


Dear Sir/Madam,

I would be greatful to know your response about the below mentioned mail instead of taking five years account panning.

Regards,
Rakesh Talwar



--- On Wed, 10/3/10, rakesh talwar <[protected]@yahoo.co.in> wrote:


From: rakesh talwar <[protected]@yahoo.co.in>
Subject: VALUE OF POLICY AFTER MATURITY/CURRENT VALUE OF POLICY NO:[protected],BASIC SUM INSURED 10LACS PROPOSAL DATE:[protected]
To: [protected]@licindia.com
Cc: [protected]@licindia.com, "k insurance" <[protected]@gmail.com>
Date: Wednesday, 10 March, 2010, 10:29 PM


Dear Sir/Madam,



I, Rakesh Talwar had taken a JEEVAN AADHAR Policy no:[protected] from LIFE INSURANCE CO OF INDIA, inception date was 28 04 2007, Table & Term:[protected], SUM INSURED was 10, 00,000/- for premium charged 34356/- yearly.



I regret to inform u that my sister Sangeeta Rani was expired on 26 11 09.



I was in continuously in touch with insurance co. but no clear stand about the policy.



I have submitted the death certificate of my sister.



You are requested to kindly let me know the value of policy after maturity or current value.

Before taking the policy I assured from your side that 100/- per thousand sum assured foe each completed policy year.







HOPE FOR POSITIVE RESPONSE.



Regards,



Rakesh Talwar

LIc housing has cheated me . I had a account with other bank which was shifted to LIC HFL on 8.75% rate April2009 within 3 months the rate was increased on my loan raising my EMI from Rs5702 to Rs 5848 p.m., Surprisingly they are still charging the 8.75% interest on fresh loans . this a cheating by the them, I closed the earlier account by paying premature charges and shifted my account to them which has defeated my purpose of shifiting . Can they do like this . Is not cheating. Please forward my case to concern places to look in to this. my account no is[protected]and application no is 409973 from Jaipur branch.

SIR,

Mysel[censored]dhaya, i am already insured in LIC my policy no.[protected]. My father policy no is[protected] name is P.K.GOVINDARAJU, (T-T 14-15) DATED 28/11/1996. I want to know my father's lic policy position because last 8 to 9 years(roughly) we not paid against this no.[protected]. We want close/surrender this policy. How we can get our amount against this policy what we already paid. In between we took loans around Rs.6000/-...

Sub.: Harassment & Incorrect/ Less payment made on account of GSLI claim
(Life Insurance Corp. of India, Karnal Haryana)
Ref. : S.No. 470, Assurance No. 67357/93/A/1103 Of National Fertilizers Ltd.

Dear Sir,

It is submitted that I have just retired from services of M/S National Fertilizers Ltd., ( NFL) Panipat on 31.01.2010.

However, it is a matter of great concern, that during my service, I was a member of Group Saving Linked Insurance Scheme ( LIC) w.e.f 01.04.1993.After my retirement my Employer M/S NFL lodged my claim with LIC , Karnal ( Haryana) alongwith my other colleagues ( Retired on the same date i.e 31.01.10) for final settlement.

For ready reference, the brief of the claims lodged with LIC, Karnal by M/S NFL are as under :-

Name of the Employee &
Code No. S.No.
&
Assurance No. Date of joining the scheme Amt. deducted per Per Month during service
Month/Year Amt. paid on retirement
S..P.Sharma
Code No. 5617 S.No.: 470,
Assurance No. 67357/93/A/1103 01.04.93 4/93 to 1/10 =Rs.120/=PM 24,474.00 +
3,287.00*
27,761.00

N.N.Chaturvedi
Code No. 5100 S.No. : 250
Assurance No. 67357/91/A/0928 01.01.91 1/91 to 3/93=Rs. 100/= PM

4/93 to 1/10= Rs 120/= PM 44,204.00
Rohitash Singh
Code No. 5501 S.No.: 424
Assurance No. 67357/90/B/0644 01.01.90 1/90 to 3/93=Rs. 75/= PM

4/93 to 1/10= Rs 120/= PM 45,756.00

From the above, it is amply clear that there was a huge difference in amounts released by LIC, Karnal vide Ch. No.105725 dated 02.03.10 hence, personal visits were carried out by me at LIC , Karnal & then it was clarified that since my record were not available with them from April,93 to March,95 therefore, the claim was settled only from April,96 to 31.01.10.

Here, it may be mentioned that while releasing payments for the lesser period as claimed by the employer, no remarks/intimation was sent to the employer so as to make the non available record to them. However, again the Record for this period (April,93 to March,95) was personally made available to LIC, Karnal & they released another Payment of Rs.3,287.00* for the remaining period against which earlier payment was not made.

Even then ,after releasing total amount of Rs.27, 761.00, it is still found that payment has not been released correctly i.e on lesser side in comparison to my above colleagues. There is vide variation in the amounts released to the above employees which required to be re-checked & the calculation/break up of the respective above employees is required to be made available so that factual position can be ascertained.

Needless to mention that being a Govt. Agency (LIC) , it is always thought that they will release the claims correctly after through check up at their end to avoid any loss to the claimants. But, in the above instance case such imagination proves wrong.

Under the above circumstances, I approach your good office to please take appropriate action in the matter so that I can get my legitimate correct payable claim from LIC, Karnal without any further delay.

Thanking you in anticipation & hoping a favorable action in the matter.


(S.P.Sharma)
577, Model Town,
Panipat-132103
(M)[protected]

To
LIC Info center,

Sub:-Requirement of my policy no.

Dear Sir/Madam,
This is in reference to my policy plan is JIBAN SARAL, It was registered in the month of Nov 2009 from your 31C branch in Connaught Place, New Delhi. I have paid 3000.00 as its 1st premium for one yearly. (yearly plan).
As I have misplaced its receipt, therefore I request you to please send me or mail me the duplicate recipt with all other policy document. Till date I didn't recive any policy papers also.
Please consider my application & do the veedful at earliest.

Note:- Details policy as follows-
Name- Srikant Kumar Sahoo
D.O.B- 05 May 1987
Policy Plan- Jiban Saral
Branch-31C, F-19, Connught Place, New Delhi, PIN- 110001
Thanks & Regards


S.K Sahoo
18.03.2010

I have purchased a Policy No.[protected] in March 2005 in the name of my minor son Akshay Sharma. But all the receipts and Policy Certificate Shown incorrect name Akhsay Kumar. I have invested too much time then premium for correction of name through Agent. I have visited in the office of LIC in Aditya Mega Mall, Near Karkardooma Court, Delhi and submit an application for correction of name. Further, I have make a registration in LIC Web Site...

To,

The Chief Manager,

Axis Bank



Sub- Complain against irrelevant steps during cheque clearance

And prior notice before certificate case and consumer forum

Ref- Cheque No. 020112 dated[protected]from Axis Bank Ltd, Dhanbad Branch)



Dear Sir,



I am (Rakesh Kumar Singh), resident of Katras, Dhanbad, I have got a cheque of LIC POLICY NO.[protected] FOR Rs. 15000/- as money back policy.



Vide Cheque no. 020112 dated 26-02-10 for Rs. 15000/- (of Axix Bank Ltd., Dhanbad Branch)



Because I am working at Patna and I have opened my A/c in SBI & ICICI bank though my company as salary cum saving account.



I have deposited this cheque in my SBI A/C NO. [protected] 03-03-10 But they have retuned with reason why they have mentioned father name on cheque leaf. After my request and showing proof of my father name they have received once again.



Now again they have retuned with deduction of Rs.75/- from my A/c mentioned (not drawn on us) payable at Dhanbad, I couldn’t understand, what is this mean, because on cheque leave they have mentioned (payable at par at all branches of Axis Bank in India )



Due to negligence of Axix Bank, I have lost a opportunity to take my child admission in reputed school of Bihar . So I think Axix bank and LIC both are responsible for that.



So, I request your personal intervention in this matter as soon as possible and obliged me.





Yours faithfully





Rakesh Kumar Singh, SBI A/C no.[protected]

Enclosed- as stated



Copy to RBI, PATNA

[protected][protected][protected][protected]

Respected Sir,
I am holding policy no[protected] br-893 in name of-Rameshchand Sudhakar Tripathi/Tiwari.

I paid premium for month of sept 2009 on10/10/2009 well within grace period i.e-28/10/2009.
the chq came back to me on 21/10/2009 as it was not properly signed.In order to escape
fine I paid preium in cash at axis bank on 21/10/2009.It was within grace period(28/10/2009)
but the premium taken was of 12/2009.thus sept premium was left unpaid.
Tr no -1408210,bank ref no-lici[protected]

when i went to pay dec-2009 premium I came to know mysept2009 premium was unpaid
I paid sept2009 premium on 24/12/2009 at axis bank in cash along with fine of Rs134.9
even after paying premiums on time i had to pay fine and secondly the lic record is showing
premium not paid for 12/2009.Which I have already paid on21/10/2009 at axis bank
Tr no-1439706. bank ref no-lici[protected].

Thanks

my name is VAGGU DURGAIAH.Ph.[protected],[protected].,H.no:3-67/2,opp. railway station, rebbena ,i have polocy in lic of india.
endowment assurance policy-with profits in BELLAMPALLY BRANCH(68E).policy no:[protected] date 15/03/1996. sum assured 25000. earliar i paid monthly premium as i employee 150per month from SINGARENICo.after retairment rs.885 paid in half yearly mode from 14/11/2007. date of maturity 15/03/2011 .
from september 2008 i had premiam paid recepts also given by branch. but the branch employees saying that is not credited in my account then asked the reason they are saying they have misteken in entry in computer&also tell they correct in head office KARIMNAGAR.till know they not correct the mistak of them.&iam safaring from evry time goes to branch.
IF THEY AS POSIBLE AS NOT CORRECT THEIR MISTAK .I ALSO BACK DOWN MY OTER POLICYS ALSO.

I have written multiple letters to:
'[protected]@lichousing.com' to make payments of my two home loans. The payments for these loans have bounced as I could not fund the ECS account on time.
Called the service numbers:
23440507/08/09 hundreds of times continuously. Either its busy or nobody picks. Its a Monday, and yes its not a public holiday. The support is sick! How am I supposed to make the payments???

Firstly, they do not support ECS from Citibank, which is my salary account. Due to this I have to transfer my money every month to ICICI, and a slight delay causes issues like this.

LIC support is horrible!

- Frustated customer