Life Insurance Corporation of India [LIC] Complaints & Reviews

Sub: Change of Bank Mandate - Mercy Vijaya P .. Master Policy No.GSCA / 41072 .. Annuity No.071H[protected] - Trust Code : 0713592
Ref: My Letter dated 11.11.2009

This has reference to your Letter version 7.05.1, dated 12.6.08. This also has reference to my Letter dated 11.11.09 sent vide Chennai Fast Couriers No.0028763, dated 11.11.09, requesitng for change of Bank Mandate, wherein no action has been taken from your end.

Please note that for my Annuity Amount I have given mode of credit as ECS at ICICI Bank Limited, Nungambakkam, Chennai, SB Account No.[protected]. As I am planning to close ICICI Bank, savings bank account mentioned above, I kindly request you to change my Bank mandate to Indian Bank details given below:

INDIAN BANK
Nandanam Branch (1443)
480 Anna Salai, Nandanam
Chennai – 600 035.

SB Account No.[protected] ….. MICR No.[protected]

Kindly change my Bank Mandate at the earliest. On receipt of your reply I will organize to close my ICICI SB Account.

My LIC policy No is[protected]. At the time of maturity, I opted for drawing pension through ECS. I also enclosed a photocopy of my cheque which clearly bears the details required for ECS such as SB Acct No, MICR No, Name and address of my bankers etc. Despite all this, I was issued with cheques for the first one year commencing 01 Apr 2010. The advise note attached with the cheques reads "avail ECS facility at Delhi (NCR), Jaipur, Chandigarh - Contact Branch/ZO IPP Cell Anyway I have approached the Branch Manager of the LIC office at C-29, Community Center, Naraina Vihar New Delhi on 02 Mar 2010 and provided the details for ECS once again. I humbly request the LIC of India to please look into the request so that the chances of misplacing/postal detays while despatching cheques can be avaoided. Moreover this is a good means of speed and savings at both ends

Mariamma Joseph
DDA (SFS) Flat 84, Sector-2, pocket-1,
Dwarka, New Delhi-110075

I have paid premiums for 2# Policies of LIC through LIC's official portal by netbanking and the amount of Rs.17050/- has been debited from my acount but I have not yet received any e-receipt from LIC.

ICICI bank trnsaction ID BIL/[protected] dt. 28/02/2010

Hi sir,my lic money plus no is[protected] . now i want check wheather i get any profit or not .this policy is taken in 2007....

sir I am having two money plus pluses. I want to know my fund details as on date. Please send by e-main at present status of mu funds. Policy Nos: 1. [protected]
2. [protected]

I have availed HL of Rs.23 lakhs from LICHFL in January 2005. ROI was @ 8.25% p.a. fixed for 5 years. Now, I have received an email from the Area Manager, Thane that my ROI is reset at 10% Floating from January 2010. Since I was getting a better ROI from another Bank, I decided to switch over my HL account from LICHFL to that Bank. I asked for foreclosure letter from LICHFL. There they have indicated prepayment charges @ 2% on the outstanding liability which works out to Rs.44000. Plus they have added service tax on this amount @ 10.30%. My contention is that since switchover is because of the fact that the higher ROI stipulated on reset is not acceptable to me therefore I should not be charged any prepayment charges.

Please guide me on my stand.

I, Saroj Kanti Samanta, resident of Vill-Hatabari, Udayan Cinema Road, P.O. Contai,
Dist. PUrba Medinipur, West Bengal, PIN-721401 taken a LIC Money Back Policy No.[protected].
I took loan from that policy and repaid it on 11.12.2009 I am awaiting for my Policy Bond
refunded. Suddenly on urgent need of money for medical treatment I apply for fresh loan.
The loan officer Mr. Mohanti refused my loan application saying you are not entitled to get
loan several times. When I beg him describing my urgent need of money for medical treatment,
he roughly misbehaved me saying how can I find your Policy Bond among 30 Thousand Policy. He
cut down my loan application and return it to me cancelling the loan application.

Thereafter I personally meet Mr. Panda, Sr. Branch Manager, Lici, Contai Branch and
request him to grant my prayer. I am sorry to say that very disgusting and painful behavior
is offered by Mr. Sr. Branch Manager. He said, he could not do anything. The loan officer's
decision is final. I have to wait a undefined period to get my Policy Bond refunded. He is
quite busy to handle my problem. Inspite of all my efforts to convince him my urgency of money,
I was returned home with cut down loan application prayer and loan application form.

I request you to please get this matter resolved on the highest priority and please
take a serious action against Mr. Senior Branch Manager so that in future no other customer
would suffer like me.

last month i have sold approximately 5 to 6 policy to the clients payment through ECS . I found theat ecs information for deducton of payment to the bank manegment does not come in time as per the he bank what they told me and that give rise to dis houner of the ecs mended and cash payment instruction comes to our clients and this particularly happens in case of state bank kachahari branch and ramsagarpara branch raipur where as with axis bank centran bank problem is not there. i strongly feel that this is the problem to hte state bank from you that they do not receive proper documents or information from you. and before i give my policy detail which in problem i would like to know whether you are dealing with ecs and giving service to lic of india i am agent of lic raipur cg.

Sir/madam i forgot my policy id and password please help me as earlier as possible

policy no:[protected]
premium:5245
dob:30/08/1984

Sir,
I have taken loan from you in Aug.2009 amounting to Rs.1780000/-. EMI was fixed as Rs15735/-.Last month all of a sudden EMI of Rs.17130/- was deducted without any reason and without any early notice.
I appeal concerned senior officers and request them to look into the matter.
Loan Account No.[protected], Appl.No.127811

My Policy No is[protected]

Since starting it is creating problem first my check was not accepted then first payment I had paid cash and my Agent Ashok Kumar told me that next time it will deduct from my account but again same thing append.

After few month I had again paid Rs. 6125.00 so till that time I had paid 7 premiums. I don't know why the amount is not deducting from my account.

The main issue is here now it is not showing the less premiums which I have paid. I have request to make it correct before two month and given rest of the amount but still my policy is not activated. Could you please let me know who is responsible for it and how long it will take to be correct.

Now I tired with complaining to my agent (Ashok Kumar), Whenever I complain he use to say that this will correct from Kanpur and we are working on it but two months are enough time thats why I am complaining to you.

In case if it is not possible to correct the problem so please return the whole amount which I have paid but not showing in premiums so that I can pay rest of all amount and activate my policy. Really it become frustrating for me that since last three years I am facing problem with my policy.

Please do something right now It will be so kind and great help from your site.

policy no :[protected]
i want to statement this policy number.

Sub : Non Receipt of Money Back Amount
Policy Number[protected] / Jeevan Surbhi ( Money Back Policy) was taken by me in 2001 from LIC service branch 94N / Vita, Dist:Sangli; Maharashtra and money back amount Rs 40,000/- of second installment was due in Jan 2008. In spite of repeated request to LIC of India above said amount not received by me. I am regularly paying premium amount.

Yours sincerely

Bhausaheb Kandre
15/D2, Shri Swami samarth Nagar,
Link Road,Chinchwad, Pune
Pin:411033

We have taken a home loan from LICHFL and now we are seeing the real picture. slow disbursement procedure, then late release of cheques to be given to the builder, no co-ordination with customers, charging fees for late payment of EMI and on top of that additional interest, no value for customers. These are some of the reasons to give headaches to people like us and those who have taken loans from LICHFL. Even after my wife bringing up this matter with the top hierarchy officers in this organisation nothing has been sorted out till now & i'm sorry to say the even the top officials don't have the courtesy even to reply to her mails. I would recommend to anyone and everyone who are seeking home loans to not to take it from LICHFL.

To
The Executive Director (CRM)
LIC of INDIA
New Delhi
Sub: Non-receipt of original LIC policies & less deposition of premium amount.
Sir/madam,
It is submitted that my sister Mrs Anu Chauhan and her husband Mr. Rajinder Chauhan of
Ropar(Pb.) were insured by one Mr Rakesh Bansal , R/o Vill. Soban Majra,P/o Panjehra , Nalagarh,
Distt. Solan(HP). Mr. Bansal is a Development Officer at LIC office, Mayor complex ,Parwanoo , Distt.
Solan (H.P.) -173220. His TP no is [protected]. My sister who was insured against policy nos.
[protected].09.08) and policy no.[protected].1.2010) under Agent code no.0092415E at branch:
15E, more than one year has lapsed but Mr. Bansal is not providing us our originaI policies and
receipts. Even, when we have given him Rs.20000 -(2 policies) (amount in total 40000) to deposit
in the name of Mrs. Anu Chauhan and Mr. Shivam Gogna (policy no. [protected].1.2010) each.
He has only provided us the Receipt of Rs.10000/ each deposited and now we are fully confident
that he has misappropriated the remaining 20000. Secondly, more than two years has lapsed but
he has not provided us the original LIC policy- which we gave him to correct the name of Mr.
Rajinder Kumar Verma to Rajinder Chauhan. We are not even aware of the policy no. and its
premium deposits Roundup (yearly or half yearly). We had telephonic-conversations and personal
meetings with Mr. Bansal which proved of no use.He kept us in dark about the policies. We have also
written to GM-LIC office at parwanoo, where Mr Bansal is working as Development Officer. But, we
haven’t got any information regarding these policies. All this happened because Mr. Bansal was
known to us, as we are from the same village.

You are therefore, humbly requested to look into the
matter and kindly take necessary action so that we may get our original policies back and amount of
Rs 20000/- as well. You are also requested to take stern action against Mr. Bansal, so that such
persons could not tarnish the good name and image of LIC.

Thanking you

Yours’ faithfully,
Pankaj verma,
Vill.rakhram singh,
Near. UCO-Bank,
P/o Nalagarh,
Distt.solan(H.P.)174101,
[protected](M).
e-mail: verma.[protected]@yahoo.com

Dear Sir
LIC is not responding to my letter placed below.
_________________________________________________________
Mumbai
06 May 2009
Officer- In charge
Lice Insurance Corporation of India
Unit - 9353, S S S Division
Santacruz west
Mumbai 400 054

Dear Sir,

Non receipt of LIC policy installments by LIC,
For the period of January-2001 to December-2005
Total 60 installments of Rs270/-each Policy No.[protected]
- own lifePA CODE NO. - [protected] EMP. ID - 13590

Please refer to your letter dated 11/10/2008 No.SSS/9353/sp [copy enclosed for ready reference] on the above subject. All the installments for the above mentioned period have been deducted from my salary. Photo copies of the all salary slips are enclosed. As I do not possess the policy and it is informed by your staff that L I C also does not have the details of the above mentioned policy. I request you to close the policy and pay me the dues without charging any penalty and settle the case.
Deduction started from my salary from the July 1994 with Rs.810/-[Rupees eight hundred ten only]. [Xerox enclosed]

In the month of August 1994 Rs.1080/-[Rupees one thousand eighty only] have been deducted from my salary. [Xerox enclosed] and September 1994 onward Rs 270/- have been deducted.

Please give full details of the settlement. Please let me know under what rule you have settled the issue.

Please treat this very urgent.

Thanking you.

Yours faithfully


[shri Surendra S. Phadake]
C/o K. S. Mengle
33/7 Rukmini Sadan
Dr. M. B. Raut Road
Shivaji Park Dadar
Mumbai 400 028
Cell-[protected] Welfare1-75
Encl : xeros of salary slips

I can't find the policy status of my policy on the adresses given on lic of india website e.g.financials.co.in, www.sriraj.org and others. Please sand me the right website vor e-mail address to check the same.

I have make complaints to LIC of india office,Jwalamukhi, Shaktinagar (UP)
My policy no is[protected].
I did no submitted my premium for above policy from6-7 months. Please advice what to do.

In my family from last 20 years me n my family have taken nearly 20 - 25 policies from LIC. Till date i had not got any policy from any private insurer as i have faith n trust in LIC.
But last year in Jan-2009 when i bought policy from LIC br.915,Mumbai through agent(DSR Insurance services) I faced a lot of problems. I regularly called agent for policy but i didn't received it.Then in the month of december 2009 nearly after 11 months i received my policy through courier and immediately i send it to branch 915 for cancellation. I received it back after 10 days stating that your policy cannot be canceled as per IRDA guidelines. When i asked branch 915 about the guidelines, they rudely told me that go and ask IRDA.
I had sent a complaint letter to IRDA on 15/01/2010. Still i had not received any reply.
Also my premium due date is Feb-28-2010.
Please help me to find out a way out of this, get my policies canceled and also refund my premium.

sir i want to know my account status. my policy no. is[protected]