Life Insurance Corporation of India [LIC] Complaints & Reviews

I AM A POLICY HOLDER OF LIC OF INDIA. POLICY NO. IS[protected]

POLICY MATURED AND DUE DATE OF PAYMENT WAS 31/03/2010.

I HAVE SUBMITTED THE POLICY DOCUMENT AND REQUEST FOR

PAYMENT IN THE PRESCRIBED FORM AT THIRUVALLA BRANCH

BEFORE THE DUE DATE OF PAYMENT. BUT THE AMOUNT IS NOT

RECEIVED. THERE IS ALSO NO CAMMUNICATION FROM LIC ON THE

MATTER.PLEASE HELP ME IN GETTING THE PAYMENT.

From
A.Ramesh mobile [protected] Email id [protected]@yahoo.com
140/30 Duraisamy naidu street
Dharmapuri
696701
To
LIC of India



Sir ,
Sub Returning of Cheque





my self presented two cheques for rs.30000/- each of 40219&402918 of Indian bank mettur dam and payable at salem for the policy nos[protected]&[protected]and the same presented at ICICI bank Dharmapuri for clearance on 29.04.2010 but the cheque was returned on 12.5.2010 for the reason insufficient of funds when we enquired at icici bank they told I want to clarify whether LIC is running on any shortage of funds and why the cheque returned for non availability of fund and a sum of rs.276/-was recovered for the each cheque for return of cheque . hence kindly clarify why the cheque was returned by the bank unnecessarily . still date I have not received the returned cheque also . It makes me so much mental worry and I felt shame of returning of cheque by LIC . Hence I request that the cheque returned charges should be bear by the LIC only and I am expecting suitable action against the bank which returned the cheque otherwise I will forced to move to consumer court for getting justice. Please

Thanking You
Yours faith fully
A.Ramesh

My experience with L.I.C ( Life Insurance Corporation Of India) has been pathetic. It seems that the concerned insurance company does not even care about their customer base who like to utilize the modern technologies for getting prompt services. True , they have created a fancy websites , put on an IVR system but Customer Service , sorry to say , UTTER RUBBISH.

I am banging my head from pillars to posts to get info about an LIC Policy created 3 years back. I had failed to pay the premium and hence i was worried that the policy might lapse. I am presently in the city beautiful Chandigarh. I work with an MNC , my work schedule is hectic and can not afford to visit the LIC offices to get my query clarified.

On their website 90% of the contact numbers do not work. Few that do , says to me that my policy number is invalid , when the same policy number is being displayed on the website.

Come on LIC .... admit that you have failed to keep up with the pace of modern world and you still expect people to carry their load all the way to the "babus" and get their business done.

This is a shame for such an old company.

Policy no[protected] B.O. sant Nagar , Karnal
Rs 20333/- were deposited by me in cash on 24/12/2005 vide receipt no 7338251 dt. 24.12.05
The amount was not credited to my policy and the same was cancelled due to non payment of loan.
The concerned office was contacted but got no reply
This is no my fault . Why the amount was not credited
and where it has gone
Pl. check the details and revive the policy
Anil Kumar Sharma
H.no 1401/7 , Karnal
Mob [protected]
Tel[protected]

I have taken loan from LIC Housing finanace, I have done pre-closure my housing loan, LIC HFL charges 2 % for leavy charge, I have seen in leading new papers, RBI recomonts, do not charge for pre-closure of the loan, why these oraganization is not implementing this.

I am having LIC Money Plus Policy. My Policy No. is[protected] dated 23rd April 2007. My Name is Koduri Veera Venkata Ramana. I want to know the units allocated, Present NAV of the units and present status of the policy. I request to mail the information. My Email ID is [protected]@gmail.com

This is to state that by mistake and a mere oversight I had made a online payment of
Rs.25,000.00 (Rs. Twenty five thousand only) against premium of policy no.
[protected] in the name of Mr Vikas Jain on 13/02/2010 via receipt no.
PR[protected] (copy of the same is attached for your reference). I
had received online payment advise through your LIC payment portal a few
days ago. I realized my mistake only...

SIR,
RECENTLY I HAVE CANCELLED MY MONEY PLUS POLICY SCHEME BOND ON 4 MAY 2010. WHETHER THE CHEQUE HAS BEEN POSTED OR NOT,. AND HOW MUCH PAYMENT HAS BEEN RETURNED . I HAVE PAID FOR THREE YEARS (3X10000). [protected]. IN THE BOND ADDRES WAS NOT CORRECT I FORGOT TO RECORRECT OR GIVE MESSAGE TO OFFICE COORDINATORS. BUT IN WITHDRAWAL FORM I HAVE WRITTEN,.

THE CORRECT ADDRESS IS A.ANITHA RAO C/O:B.SRINIVAS RAO, FLAT NO :304, SAI RAM APARTMENTS,INDIRA NAGAR COLONY, LOTHKUNTA, SECUNDERABAD - 500 015,. TRIMULGIRI POST OFFICE.

Dear Sir,
My wife and I have been holding active life policies with LIC for the last 19 years. Our policy numbers are:[protected] M.Sivathanu Pillai and[protected] Smt.Chellammal S.Pillai. Our policies are due for maturity on March 15, 2010.

First , I had maintained our policies in the Divisional office of Kormangala of LIC in Bangalore during our stay 3 years ago. Now I am in Jaipur for the last three years. Since that I have been frantically contacting the Koramangala branch requesting them to transfer my policies to Branch office Unit III , LIC, Jaipur. I have written to the office by speed post in this regard. Then in March, I contacted by telephone to the Area office of LIC, Bangalore and spoke in telephone no:[protected] to Mrs.SAISKALA about my case. She assured me that she will contact the Koramangala office to transfer our polcies. Nothing happened in this so far. Again I spoke to one Shriram of the same number. He also assured to get it transfered here. Nothing has happened till date!
I am afraid that the LIC office may have lost my policies. I am also afraid that finally the LIC will fail to settle my polices when they mature in MARCH 2011.
I seek your help and intervention in this regard.
Sincerely
prof.M.SIvathanu Pillai
[protected]
email: [protected]@yahoo.co.in

Sub: Policy No[protected] endowment Policy Paid but shows not paid
Sir ,

I have paid my LIC premium to LIC Branch Swarajpuri, Gaya as per below mentioned details and already complain to LIC india ,Swarajpri road Br. Gaya and Patna Divison office but they are neither giving any reply nor correcting there data.

S No CHQ. No BANK CHQ DT CLEARED DT AMT

1 111562 PNB Ex. Road 17/08/07 04/10/07 4201

2 111569 PNB Ex. Road 07/02/08 01/03/08 4201

3 720284 PNB Ex. Road 28/02/09 19/03/09 4201

4 167642 Axis Bank 26/08/09 14/09/09 4201

5 720288 PNB Ex. Road 03/02/10 Not Presented to Bank by LIC


But I regret to say that all above mentioned premiums I have paid are not reflecting in LIC’s database and they are been asking me to deposit same premiums again.


Please look into this matter and do correct their data so I could submit next premium undoubtly.



Please let me know if these payments are not been taken in my account correctly.



Waiting for your reply eagerly



Warm Regards


SHIVESHWAR CHOUDHARY


POLICY NO. [protected]

I applied for home loan from LIC Housing finance limited (file number 6166697 dated 16.03.2009 and file number 617256 dated 14.07.2009) in the year 2009. In which I had been approved housing loan of 25 Lakhs and 45 Lakhs respectively. It is worthwhile to mention that the loans are sanctioned after through investigation and verification of the individuals and properties. LIC Housing Finance Limited also took also more than three months to sanction the loan (undersigned applied for the loan in the month of Feb 2009).
I have been asked to carry following documents for loan to be disbursed:
For File Number 617256
1. Last three month pay slip
2. Proper Bank statement for last three month with name and A/C No.
3. All terms and condition of GP.
For file number 616697:
1. Disclaimer Affidavit of legal heirs of co applicant, all T/C of P floating, title valuation, verification etc.
Accordingly the undersigned had submitted all the documents along with the upfront payment vide chq, a) 0968693 transacted on 24.06.09 amount 6,618 and b) 0944673 transacted on 14.07.09 amount 11,030.
The loans were never disbursed to the undersigned and no communication regarding non sanctioning were mentioned to the undersigned.
The several requests ( letters enclosed, received by Mr. Anand Bihari Lal Area manager) to refund the amount were unaddressed. Undersigned made number of visits and all telephone calls ( not less than 100 ) remained unfruitful.
Subsequently I sent registered letter to Mr. Anand Bihari Lal Area manager and Mr. Nitin Jage, LIC HFCL Corporate Office in the month 0f Feb 2010 ( Acknowledgement is available ).
The loan was never disbursed and my upfront payment still not refunded.
Tapas Sengupta
+91 [protected]
+91 [protected]

My complaint in portal NO: 245071 :I paid premium at gajuwaka branch on[protected] for the said two policies. When I approached the bapatla branch for taking the loan it was noticed that the premium is not paid and the policy is in lapsed condition. Please see that why is happened.

Reply by LIC :
Sir, You may send original receipt of payment at Gajuwaka to our Bapatla Branch through your representative along with your letter so that the FUP will be updated. Further, we suggest you to transfer yuor records to Gajuwala for speed and better service as the address for correspondance is also at Gajuwaka. Regards, AO(PS) bo_689
2 Sir, You may send original receipt of payment at Gajuwaka to our Bapatla Branch through your representative along with your letter so that the FUP will be updated. Further, we suggest you to transfer yuor records to Gajuwala for speed and better service as the address for correspondance is also at Gajuwaka. Regards, Manager (CRM) crm.machilipatnam

I am not satisfied the response given by the authorities I paid the premium at their branch office then why should I submit the receipt at bapatla branch for the updation of records.
Please guide me what to do
[protected]@yahoo.in

i have one policy from lic .which on policy name as money plus.i am paid ten thousand rupees for one year .i will not continue three year.i beg tojob after iam join mgmt studies.,which place on trichy.my policy has been depth.policy num[protected].policy branch chennai kodambakkam.brach num.65597.ph num.[protected] .kindily reqfor you .iwant refund for money.the has been aided to education.thankig you

i had paid a premium of my policy - Rs 12000/- crossed cheque favouring LIC of India n the agent had commited fraud by transferring the amount in some one else's policy and alongwith the agent the accounts depatment of LIC of India had also cleared the very same cheque in not 1 but 2 different policies . The Branch Manger Mr. Fulfagar of Kalyan Branch - 934 is not at all aware about it and has asked us to bear the expenses of their agent committing a crime, where the agent has not only committed fraud on our cheque but has also done this very same thing for other number of policies.

My nephew Das PT had a LIC policy No.[protected] for Rs.50000/-, taken through LIC Agent Suryanarayanan code 02680799,on[protected]. Development Officer Dilip Code 0008377, at LIC Br. Kunnamkulam, Kerala State. My sister Leela P T and the nominee used to pay the qtrly premium of Rs.776/- through the same agent. He comes to their house, in the village Koottanadu, Palghat Dist, Kerala state and collects the premium amount. He gives the receipts as and when he likes, by telling my sister that he paid the money and forgot to bring the receipt, next time will bring.. He collected the premiums for 06/09, 09/09 and 12/09, but did not pay it to the LIC KUNNAMKULAM Branch, Kerala State. All the time as usual he bluffed my sister by telling receipt forgtten.
Finaly the policy was lapsed from 03/2009. My nephew died in the hospital suddenly due to accute stomache, just after one day of admission on[protected].. The agent came to their house after his death and told my sister, he has paid all the premiums, and now give a letter to the Br.Mannager, Kunnamkulam to pay her the paid up money of the above policy, and dictacted one draft letter for that, she being the nominee. At this stage only we the brothers came to know all these cheatings by the LIC agent mentioned above. We called him and discussed the entire game played by him and told him that we now want Our sister to get the policy amount of Rs.50000/ plus acrued bonus. The policy was lapsed because of non-payment of premium by the agent after collecting money from our sister.. He cooly agreed to pay us the policy amount less surrender value due. The due was obtained on IVRS from LIC,by considering that the policy is alive. Surrender value. rs. 18804/- Amount due had the policy been alive Rs.57779/-. The agent agreed to pay Rs.38975/ and issued a cheque for the same amount datyed[protected], and told us to deposit the cheque only after informing him to ensure sufficient fund in the account. In between he paid Rs.10000/- by cash also,so balance only to be paid to us. Since then he is dodging us and not paying the balance amount or depositing the amount in the bank so that we can get the cheque cleared.
This is how the LIC agent cheat the village women with less knowledge of LIC and its benifits. Can the LIC now do anything to get my sister the balance of money from the LIC Agent. Can LIC take any action against the Agent for cheating the customer and bringing bad name to LIC Of India as a whole. This help will be to avoid our taking Criminal case against the agent for cheating and mistrust, if the cheque deposited and bounces.
Will LIC of India advise on this or can they take acton against such agents by stopping their monthly commission on policies and divert those money to my sister till the entire amount is recovered from the LIC Agent.

LIC HOUSING FINANCE,cheated me .when i taken a loan from lic housing the intrest rate in 2009 aug was 8.75%....first i did not receive any update on intrest charges and emi.
after 3 months they called me and said that you will have to pay more 800 rs for this month emi....after getting it understand i got to know that they actually increase the roi and now the rate of intrest is 9.75%

i got shocked and when i asked them that you people told me to fix the ROI for 3 years ...then they said that even it would not possible for my manager then how come for you....seriously i got shocked by all this statement and told them to low my ROI if possible but nothing happen yet.....though i want to pay my Actual emi and i am telling them to get start the actual emi but they are only deducting the intrest...dont have any official mail id on which i can mail and get the update...the loan collection department is not picking up the phone ...my loan account number is[protected] and i taken this loan from lucknow office.i want to change my loan to some other bank...please take this letter as complaint and help me to get out from this hell of loan office...no customer service no contact number.

Thanks
Ratnesh

I DON'T KNOW WHO IS HANDLING THE LIC WEBSITE. I AM NOT GETTING ANY RESPONSE OF MY QUERIES SUBMITTED ONLINE. ALL THE PHONE NUMBERS ARE WRONG MENTIONED ON CONTACT US PAGE.

ON MEMBER LOGIN PAGE, THERE IS A MESSAGE/WARNING [Currently Portal is down due to technical problem
It will be resumed very shortly. Sorry for the inconvenience.
--> ] BUT STILL I AM ABLE TO LOGIN AND CAN DO ANYTHING.

BUT STILL I AM NOT SURE THE SITE IS WORKING CORRECTLY.

SO CAN ANYBODY SUGGEST THE REASON.

THANKS

my name is Suresh Kumar Singh, currently I am located in Chennai

I have two LIC policies[protected] &[protected] with 6,573/- and 9,062/-) and their premier is due in Aug, for the same I have given post dated cheques to my LIC Agent Rajiv Sondhi in feb 2007 (since I have to go Saudi Arabia on my Project for one year) dated August, 2007. But after leaving from India, he changed the dates to April 2007 on both cheques with my fake counter sign as its protocol for any bank and encash them, since they were in favour of LIC so, he had submitted my money in others LIC policies.

Cheques Details are below
ICICI Bank cheque
Bank Transaction ID : SB2277291
Date of encashed : 10/4/2007
Cheque No :866529
In the Favour Of : LIC OF INDIA
Amount : 9,062.00

Bank Transaction ID : SB2277291
Date of encashed : 10/4/2007
Cheque No : 866531
In the Favour Of : LIC OF INDIA
Amount :6,573.00

I had complain for the same to my LIC branch but last one year they just able to track and every time they telling me that they will settle my LIC policy but till date they haven't taken any action. I have also checked with my ICICI branch that how they had enchsed my money with fake counter signature, but I haven't got any proper answer.

In 2007 I came back to India for my visa renewal , I given one cheque for my LIC policy since It was half yealy ( Policy No :[protected] details as follow


Bank Transaction ID : SB2390205
Date of encashed : 7/2/2008
Cheque No : 866534
In the Favour Of : LIC OF INDIA
Amount :6,573.00

Again my LIC agent Rajiv Sondhi submitted my LIC money to any others LIC Policy.

All these facts I came to know when I came back India for 2 months and then again shifted to Afghanistan on one Telecomm Project. From their I had contacted to my LIC branch then I came to know about this Fruad. With the help of my ICICI bank and LIC branch I came to know that those money was submitted in others accounts. My LIC branch earlier helping me to solve the case but now last six months they are not taking interest in this. Even they are not replying anymore to me. Please help me to solve this issue cum Fraud.



my LIC policies details

1. Policy No :[protected]With Half yealy Premium 6,573/-)
2. Policy No :[protected] ( With yearly Premium 9,062/- )

My LIC Agent Detail :

Mr. Rajiv Sondhi
LIC Agent No : 0074211P
Address : House No : 16 A, Pocket- C, Mayur Vihar , Phase -II, Delhi

My LIC Branch Address

LIC of India, New Delhi Branch Unit 11P
29 & 30, Anuvrat Tower Community Centre, Wazirpur, New Delhi - 110052

Concern LIC mail IDs to whom I had contacted are as below
bo_11P <[protected]@licindia.com>, co_complaints <[protected]@licindia.com>, "crm.delhi-do2" <crm.[protected]@licindia.com>, "crm.delhi-do1" <crm.[protected]@licindia.com>, "fa.delhi-do2" <[protected]@licindia.com>, "fa.delhi-do1" <[protected]@licindia.com>


My ICICI Bank

ICICI bank, GK-1 Branch , New Delhi

ADITHYA KIRAN.K 301. 9TH Main
s/o V.Krishnamurthy Hanumanthnagar
Bangalore-560019
Branch Manager,
LIC of India
P.B.No 9
Harshamahal Road
HASSAN
Respected Sir,

Sub:LIC Bonds Ref:Policy No.[protected],[protected]
and[protected] dated 17.6.2009 Of Jeevan Saral
total installment of premium of all three policies together
are Rs.10809-00 against my payment of Rs.24,800=00

The above referred policies as per the agent, is issued in my name. My
addresses are defectively written as son of Laxminarayanashetty No.4.
9th Main 7th cross ,Hanumanthanagar, Bangalore 560019. Secondly he collected Rs. 12400/- by cheque No. 894404 on 11.5.09 and Rs.12400 by cheque No 894406 SBM and encashed the same in his personal name as
Maruthish R. Kinldy let me get the name address of the agent who has remitted this and obtained the LIC .Mr.Marutheesh and his close associate
Mr.Subramanyam are refusing to respond inspite of my complaint. They are
Trying to cheat innocent custormers. We never wanted to remit in LIC beyond Banglore limit. There is a sufficient ground to believe that they
Have misrepresented and partly misappropriated insurers money and they have Done this in the name of GMS MULTI SERVICES [I] PRIVATE LIMITED. Aurangabad.

Hence , kindly verify at your end and respond us with the details of the agency and development officers involved .
Thanking you, Yours faithfully,
BANGALORE
[protected]
.K.ADITHYA KIRAN

Dear LIC team,

We have one LIC policy which no. is[protected] but we have not yet received bond of this policy and we have many time complaint to Mr. Sameer Khare ([protected]) and Mr. B.M Pandey[protected] but we have received only speed post no.(EI[protected]IN) as on date and Mr. Sameer and us are also trying to check it but speed post team is not responding to us so I request to LIC team to help in this matter and provide our policy bond on top priority.


Thanks with Regards
Pavan Gupta
Mobile : [protected]