Life Insurance Corporation of India [LIC] Complaints & Reviews

I applied for home loan from LIC Housing finance limited (file number 6166697 dated 16.03.2009 and file number 617256 dated 14.07.2009) in the year 2009. In which I had been approved housing loan of 25 Lakhs and 45 Lakhs respectively. It is worthwhile to mention that the loans are sanctioned after through investigation and verification of the individuals and properties. LIC Housing Finance Limited also took also more than three months to sanction the loan (undersigned applied for the loan in the month of Feb 2009).
I have been asked to carry following documents for loan to be disbursed:
For File Number 617256
1. Last three month pay slip
2. Proper Bank statement for last three month with name and A/C No.
3. All terms and condition of GP.
For file number 616697:
1. Disclaimer Affidavit of legal heirs of co applicant, all T/C of P floating, title valuation, verification etc.
Accordingly the undersigned had submitted all the documents along with the upfront payment vide chq, a) 0968693 transacted on 24.06.09 amount 6,618 and b) 0944673 transacted on 14.07.09 amount 11,030.
The loans were never disbursed to the undersigned and no communication regarding non sanctioning were mentioned to the undersigned.
The several requests ( letters enclosed, received by Mr. Anand Bihari Lal Area manager) to refund the amount were unaddressed. Undersigned made number of visits and all telephone calls ( not less than 100 ) remained unfruitful.
Subsequently I sent registered letter to Mr. Anand Bihari Lal Area manager and Mr. Nitin Jage, LIC HFCL Corporate Office in the month 0f Feb 2010 ( Acknowledgement is available ).
The loan was never disbursed and my upfront payment still not refunded.
Tapas Sengupta
+91 [protected]
+91 [protected]

My complaint in portal NO: 245071 :I paid premium at gajuwaka branch on[protected] for the said two policies. When I approached the bapatla branch for taking the loan it was noticed that the premium is not paid and the policy is in lapsed condition. Please see that why is happened.

Reply by LIC :
Sir, You may send original receipt of payment at Gajuwaka to our Bapatla Branch through your representative along with your letter so that the FUP will be updated. Further, we suggest you to transfer yuor records to Gajuwala for speed and better service as the address for correspondance is also at Gajuwaka. Regards, AO(PS) bo_689
2 Sir, You may send original receipt of payment at Gajuwaka to our Bapatla Branch through your representative along with your letter so that the FUP will be updated. Further, we suggest you to transfer yuor records to Gajuwala for speed and better service as the address for correspondance is also at Gajuwaka. Regards, Manager (CRM) crm.machilipatnam

I am not satisfied the response given by the authorities I paid the premium at their branch office then why should I submit the receipt at bapatla branch for the updation of records.
Please guide me what to do
[protected]@yahoo.in

i have one policy from lic .which on policy name as money plus.i am paid ten thousand rupees for one year .i will not continue three year.i beg tojob after iam join mgmt studies.,which place on trichy.my policy has been depth.policy num[protected].policy branch chennai kodambakkam.brach num.65597.ph num.[protected] .kindily reqfor you .iwant refund for money.the has been aided to education.thankig you

i had paid a premium of my policy - Rs 12000/- crossed cheque favouring LIC of India n the agent had commited fraud by transferring the amount in some one else's policy and alongwith the agent the accounts depatment of LIC of India had also cleared the very same cheque in not 1 but 2 different policies . The Branch Manger Mr. Fulfagar of Kalyan Branch - 934 is not at all aware about it and has asked us to bear the expenses of their agent committing a crime, where the agent has not only committed fraud on our cheque but has also done this very same thing for other number of policies.

My nephew Das PT had a LIC policy No.[protected] for Rs.50000/-, taken through LIC Agent Suryanarayanan code 02680799,on[protected]. Development Officer Dilip Code 0008377, at LIC Br. Kunnamkulam, Kerala State. My sister Leela P T and the nominee used to pay the qtrly premium of Rs.776/- through the same agent. He comes to their house, in the village Koottanadu, Palghat Dist, Kerala state and collects the premium amount. He gives the receipts as and when he likes, by telling my sister that he paid the money and forgot to bring the receipt, next time will bring.. He collected the premiums for 06/09, 09/09 and 12/09, but did not pay it to the LIC KUNNAMKULAM Branch, Kerala State. All the time as usual he bluffed my sister by telling receipt forgtten.
Finaly the policy was lapsed from 03/2009. My nephew died in the hospital suddenly due to accute stomache, just after one day of admission on[protected].. The agent came to their house after his death and told my sister, he has paid all the premiums, and now give a letter to the Br.Mannager, Kunnamkulam to pay her the paid up money of the above policy, and dictacted one draft letter for that, she being the nominee. At this stage only we the brothers came to know all these cheatings by the LIC agent mentioned above. We called him and discussed the entire game played by him and told him that we now want Our sister to get the policy amount of Rs.50000/ plus acrued bonus. The policy was lapsed because of non-payment of premium by the agent after collecting money from our sister.. He cooly agreed to pay us the policy amount less surrender value due. The due was obtained on IVRS from LIC,by considering that the policy is alive. Surrender value. rs. 18804/- Amount due had the policy been alive Rs.57779/-. The agent agreed to pay Rs.38975/ and issued a cheque for the same amount datyed[protected], and told us to deposit the cheque only after informing him to ensure sufficient fund in the account. In between he paid Rs.10000/- by cash also,so balance only to be paid to us. Since then he is dodging us and not paying the balance amount or depositing the amount in the bank so that we can get the cheque cleared.
This is how the LIC agent cheat the village women with less knowledge of LIC and its benifits. Can the LIC now do anything to get my sister the balance of money from the LIC Agent. Can LIC take any action against the Agent for cheating the customer and bringing bad name to LIC Of India as a whole. This help will be to avoid our taking Criminal case against the agent for cheating and mistrust, if the cheque deposited and bounces.
Will LIC of India advise on this or can they take acton against such agents by stopping their monthly commission on policies and divert those money to my sister till the entire amount is recovered from the LIC Agent.

LIC HOUSING FINANCE,cheated me .when i taken a loan from lic housing the intrest rate in 2009 aug was 8.75%....first i did not receive any update on intrest charges and emi.
after 3 months they called me and said that you will have to pay more 800 rs for this month emi....after getting it understand i got to know that they actually increase the roi and now the rate of intrest is 9.75%

i got shocked and when i asked them that you people told me to fix the ROI for 3 years ...then they said that even it would not possible for my manager then how come for you....seriously i got shocked by all this statement and told them to low my ROI if possible but nothing happen yet.....though i want to pay my Actual emi and i am telling them to get start the actual emi but they are only deducting the intrest...dont have any official mail id on which i can mail and get the update...the loan collection department is not picking up the phone ...my loan account number is[protected] and i taken this loan from lucknow office.i want to change my loan to some other bank...please take this letter as complaint and help me to get out from this hell of loan office...no customer service no contact number.

Thanks
Ratnesh

I DON'T KNOW WHO IS HANDLING THE LIC WEBSITE. I AM NOT GETTING ANY RESPONSE OF MY QUERIES SUBMITTED ONLINE. ALL THE PHONE NUMBERS ARE WRONG MENTIONED ON CONTACT US PAGE.

ON MEMBER LOGIN PAGE, THERE IS A MESSAGE/WARNING [Currently Portal is down due to technical problem
It will be resumed very shortly. Sorry for the inconvenience.
--> ] BUT STILL I AM ABLE TO LOGIN AND CAN DO ANYTHING.

BUT STILL I AM NOT SURE THE SITE IS WORKING CORRECTLY.

SO CAN ANYBODY SUGGEST THE REASON.

THANKS

my name is Suresh Kumar Singh, currently I am located in Chennai

I have two LIC policies[protected] &[protected] with 6,573/- and 9,062/-) and their premier is due in Aug, for the same I have given post dated cheques to my LIC Agent Rajiv Sondhi in feb 2007 (since I have to go Saudi Arabia on my Project for one year) dated August, 2007. But after leaving from India, he changed the dates to April 2007 on both cheques with my fake counter sign as its protocol for any bank and encash them, since they were in favour of LIC so, he had submitted my money in others LIC policies.

Cheques Details are below
ICICI Bank cheque
Bank Transaction ID : SB2277291
Date of encashed : 10/4/2007
Cheque No :866529
In the Favour Of : LIC OF INDIA
Amount : 9,062.00

Bank Transaction ID : SB2277291
Date of encashed : 10/4/2007
Cheque No : 866531
In the Favour Of : LIC OF INDIA
Amount :6,573.00

I had complain for the same to my LIC branch but last one year they just able to track and every time they telling me that they will settle my LIC policy but till date they haven't taken any action. I have also checked with my ICICI branch that how they had enchsed my money with fake counter signature, but I haven't got any proper answer.

In 2007 I came back to India for my visa renewal , I given one cheque for my LIC policy since It was half yealy ( Policy No :[protected] details as follow


Bank Transaction ID : SB2390205
Date of encashed : 7/2/2008
Cheque No : 866534
In the Favour Of : LIC OF INDIA
Amount :6,573.00

Again my LIC agent Rajiv Sondhi submitted my LIC money to any others LIC Policy.

All these facts I came to know when I came back India for 2 months and then again shifted to Afghanistan on one Telecomm Project. From their I had contacted to my LIC branch then I came to know about this Fruad. With the help of my ICICI bank and LIC branch I came to know that those money was submitted in others accounts. My LIC branch earlier helping me to solve the case but now last six months they are not taking interest in this. Even they are not replying anymore to me. Please help me to solve this issue cum Fraud.



my LIC policies details

1. Policy No :[protected]With Half yealy Premium 6,573/-)
2. Policy No :[protected] ( With yearly Premium 9,062/- )

My LIC Agent Detail :

Mr. Rajiv Sondhi
LIC Agent No : 0074211P
Address : House No : 16 A, Pocket- C, Mayur Vihar , Phase -II, Delhi

My LIC Branch Address

LIC of India, New Delhi Branch Unit 11P
29 & 30, Anuvrat Tower Community Centre, Wazirpur, New Delhi - 110052

Concern LIC mail IDs to whom I had contacted are as below
bo_11P <[protected]@licindia.com>, co_complaints <[protected]@licindia.com>, "crm.delhi-do2" <crm.[protected]@licindia.com>, "crm.delhi-do1" <crm.[protected]@licindia.com>, "fa.delhi-do2" <[protected]@licindia.com>, "fa.delhi-do1" <[protected]@licindia.com>


My ICICI Bank

ICICI bank, GK-1 Branch , New Delhi

ADITHYA KIRAN.K 301. 9TH Main
s/o V.Krishnamurthy Hanumanthnagar
Bangalore-560019
Branch Manager,
LIC of India
P.B.No 9
Harshamahal Road
HASSAN
Respected Sir,

Sub:LIC Bonds Ref:Policy No.[protected],[protected]
and[protected] dated 17.6.2009 Of Jeevan Saral
total installment of premium of all three policies together
are Rs.10809-00 against my payment of Rs.24,800=00

The above referred policies as per the agent, is issued in my name. My
addresses are defectively written as son of Laxminarayanashetty No.4.
9th Main 7th cross ,Hanumanthanagar, Bangalore 560019. Secondly he collected Rs. 12400/- by cheque No. 894404 on 11.5.09 and Rs.12400 by cheque No 894406 SBM and encashed the same in his personal name as
Maruthish R. Kinldy let me get the name address of the agent who has remitted this and obtained the LIC .Mr.Marutheesh and his close associate
Mr.Subramanyam are refusing to respond inspite of my complaint. They are
Trying to cheat innocent custormers. We never wanted to remit in LIC beyond Banglore limit. There is a sufficient ground to believe that they
Have misrepresented and partly misappropriated insurers money and they have Done this in the name of GMS MULTI SERVICES [I] PRIVATE LIMITED. Aurangabad.

Hence , kindly verify at your end and respond us with the details of the agency and development officers involved .
Thanking you, Yours faithfully,
BANGALORE
[protected]
.K.ADITHYA KIRAN

Dear LIC team,

We have one LIC policy which no. is[protected] but we have not yet received bond of this policy and we have many time complaint to Mr. Sameer Khare ([protected]) and Mr. B.M Pandey[protected] but we have received only speed post no.(EI[protected]IN) as on date and Mr. Sameer and us are also trying to check it but speed post team is not responding to us so I request to LIC team to help in this matter and provide our policy bond on top priority.


Thanks with Regards
Pavan Gupta
Mobile : [protected]

I worked with 4 prestigious FI/Bank(s) - HDFC, ICICI Bank & ABN AMRO Bank & RBS N.V.

I am running a home loans of approx Rs 56Lacs from ABN AMRO Bank. I applied for balance transfer facility of my home loans to LIC HFL in the month of July 2009 @8.9%p.a. fixed for 3years .

I paid fee of Rs 5515/- vide Cheque no. 365288 (payable at ABN AMRO Bank, New Delhi) and submitted copy of my income, property, Loan & Repayment Track Record for BT facility.

Till date I was not comunicated about the maximum BT loan facility that I can avail or returned my fee or documents given by me due to rejection of the loan facility.

My Home loan(s) are already running on same property with excellent repayment history. The reason for requesting BT of my loan(s) to LIC HFL was to get the lower rate of Interest in the market as offred by various banks in the market vis-a-vis my loans from ABN AMRO Bank.

I My Request:

1)Refund of fee Rs 5515/- paid for BT of Home Loans.
2)Return of copies of my income & property documents submitted alongwith application to avoid any misuse of the same.
3) Pay me compensation of Rs 1 lakh for my mental & financial loss because I was not able to get the BT done to other banks at lower rates of 8%.

Thanking you.

Sincerely yours,
Sandeep Kumar Pandey
3802, ATS Greens-II,
Sector-50,
Noida -201307
Mobile No. [protected]
sandeep.[protected]@rbs.com

Dear sir,
with due honour I beg to state that I am a policy holder of LIC of india.which policy no is[protected],DOC-28/03/2006,T/T-174/20,SA-50,000/-.The agriment between lici & me is every 4 years I shall get 10% of sum assurance as money back or S.B.Now,I have covered 4 years on 27/03/2010,but I have not get any amount cash or chaque from lici..
I am visited maney time to the branch mannager & other related officers of Arambagh branch office,but all of them neglet the subject.there after I have complained to lici zonel office[protected] on 22/04/10 & 26/04/2010. after contruct on 26/04/10...zonal office call me at 5:59pm same day & they had tell me that 'due to some official problem your chuque is missing(chuque no 240436) from our office...please presence some days, branch office will issue a new chaque after confermation of stope payment from bank.'
I have also contruct senior dev. mannager on his personal mobile no([protected]) on 22/04/2010.he collect my policy no. Today I visit the B.M,he tell me for a writen request & also I submited a writen request to the branch office.
So I requested you for justic & an early action on your part is highly solicited.
your faithfully
dated-30/04/10 komala das
vill-chalkbhura, po-kaiti,
place-address dist-burdwan,ps-madhabdihi,
west bengal,713423.
E-mail id- [protected]@gmail.com

TO AKA/66: DTD 27/04/2010
LIC HOUSING FINANCE LTD,
AREA OFFICE, LIC BUILDING,GROUND FLOOR, S.S.ROAD, FANCY BAZAR
GUWAHATI – 1.
KIND ATTENTION; R.USHA RANI, AREA MANAGER, LICHFL, GUWAHATI BRANCH
SUB: Non-receipt of original LIC policy submitted to you for lien and assignment for applying HB LOAN.
REF: 1) MY LETTER NO- AKA/58 OF 11/05/2009
2) MY LETTER NO- AKA/60 OF 11/02/2010 sent you vide regd post
B-6706 of 1/02/2010
DEAR MADAM,

I WOULD LIKE TO INFORM YOU THAT SIX NOS OF ORIGINAL LIC POLICIES WERE SUBMITTED TO YOU AS LIEN AND ASSIGNMENT TO LICHFL FOR OBTAINING HB LOAN AGAINST LOAN A/C NO- 3312 .THESE CERTIFICATES WERE RECEIVED AND ACKNOWLEDGED BY YOUR LICHFL OFFICE VIDE YOUR LETTER NO-NIL OF 13/11/2004 AND HB LOAN AGAINST LOAN A/C NO- 3312 WAS SANCTIONED.SUBSEQUENTLY, I CLEARED ALL THE OUTSTANDING LOAN AMOUNT ON 05/02/2009.

THEN YOU HAD RETURNED ME FIVE ORIGINAL LIC POLICIES FOR REASSIGNMENT INSTEAD OF SIX NOS. YOU COULD NOT PROVIDE THE POLICY NO[protected] TO ME, SINCE YOU COULD NOT LOCATE THE SAME IN YOUR OFFICE AND ADVISED ME TO CONTACT YOU FOR THE SAME AT A LATER STAGE.

I DISCUSSED WITH YOU MANY TIMES FOR NON-RECEIPT OF THE LIC POLICY , BUT I FAILED TO GET ANY RESULT. PLEASE TAKE IMMEDIATE ACTION TO RETURN THE POILCY WITH ADVICE OF REASSIGNMENT OR ELSE THE MATTER WILL BE TAKEN HIGHER UP IN LEGAL MANNER.
THANKING YOU

YOURS FAITHFULLY,

RANJUMONI GOSWAMI ACHARYA

AJAYA KUMAR ACHARYA
ELECTRICAL DEPT
OIL INDIA LTD, DULIAJAN,ASSAM- 786602
MOB; [protected] E-MAIL: [protected]@YAHOO.CO.IN

sir, i have purchased in year 2008, Health Plus policy No[protected] policy holder-SUNIL DUTT YADAV from LIC OFFICE DAHMPUR,BIJNOR,U.P.,but still iam waiting for health card ( TILL DATE NOT RECEIVED HEALTH CARD).
i have deposited all three (3) annual premium to LIC, And I have submitted request & written compaint, two times, many times telephonic talk,personally contact to the LIC DHAMPUR BRANCH, OFFICE.but all in vain.
So, pl. may look in to the matter & instruct to the concern,& may oblige me,i shall be highly thankfull to you for nice coopration & n/a.
THANKS
Yours faithfully,

SUNIL DUTT YADAV ([protected])
Manager (Cane)
DALMIA CHINI MILLS LTD.
UNIT-NIGOHI
SHAHJAHANPUR
U.P. , PIN-242407

i have a MONY PLUS policy.
my policy no[protected].

i want know in my policy status...

I have 2 policies of my children namely Deepak & Prakash which policy number is[protected] &[protected] dated[protected] &[protected]. I want to know the current unit statement of those policies, plz give the current status of policies on my email which is dineshtiwari.[protected]@gmail.com
Thanks,

I have grievance against Model Town, Delhi-123 branch where my case is pending for over three months. Dev Office code is 5036011.

I have paid a sum of Rs. 45000 on[protected]BOC 20817 Model Town, Delhi-123) and 5860 on[protected]BOC 24953 Model Town, Delhi-123) towards two LIC policy (endowment and term). The proposal no 22605 for one of the policy. The two policy which i had selected after spending almost two months and reviewing various proposal by other private insurance company just because of trust in LIC.

I was medically examined as the policy was of high worth. Due to some adverse report relating to blood sugar, i was again medically examined. The report was negative again. I was not intimated any thing about the blood report and my policy. Just to be sure about my heath i got my blood sugar tested in some private lab for personal satisfaction where the report was ok which mean the blood sugar was within range. This fact i intimated to my agent. He informed me that nothing can be done. just two day before March 31, 2010, i was informed by my agent (not officially) that i have to pay additional amount of Rs. 15,000 to take the above two policy due to negative blood report. I was shocked to know this at last moment. I was surprised that nothing was intimated to me by LIC officially for three months and on the last day, i was asked to pay Rs. 15,000 within two days in case i want to take this policy by March 31, 2010 to save tax.

This was a highly irresponsible act by the LIC team which has resulted into higher tax deduction from my salary in March and more than that i lost faith in LIC. Till date, my agent is asking for official intimation about the status of my case from LIC officials but no body is behaving responsibly. Till date, i am not aware of the reason of asking additional Rs. 15,000 on last date and how it was calculated.

In case nothing can be done, i request at least my money be returned to me with interest.

policy address- mahaveer sureshkumar bagrecha
siwana metal ltd, 142/f,
lalbava haveli no-53,
2nd floor, bhuleshwar,
mumbai-400002.


kindly change the address of the policy no[protected]


current address - mahaveer sureshkumar bagrecha,
b-504,city center,
near resham bhavan,
lal darwaja,
station rd,
surat-395003.

sir,
under the scheme lic money plus plan no.180,under growth fund and my proposal no.15035
date of proposal 8-3-2007.i want to know the number o[censored]nits in this plan



address
mukesh gupta
s/o b.d. gupta
r/o v.p.o durang
teh billawar dt kathua

Dear sir,

We have surrender Money Plus Plan Polciy No.[protected] Mohit chaturvedi ) at LIC New delhi ( Br. code No.12 B ) on dated 26.03.2010.

But i have not recived surrender value cheque till date. I told many time But The Officer told me that U go to the agent & D.O. I request u that please u try to solve my problem & give my cheque.

I feel very bad about the way in which such organizations are handling the customers.

Mohit chaturvedi
Mobile no-[protected]