| Address: Mumbai City, Maharashtra, 400709 |
| Website: Likizo services |
My self samrudhi salgaonkar. Daughter of b. T. Salgaonkar. I want to submit complaint of likizo services staff.
On 21st september 2018, this date when we go out from reliance shop there one lady come to my father and asking his name and number. He thought this all related to reliance services, that's why he gave his number and name that lady.
After that 22nd september and 23rd september, from pranil, her no:- [protected] this number my dad got many call after 1-1 hours. And he got message on 23rd september. This message i attached with this file.
She forcing my dad to visit their office. At 23rd semptember, on 7.20 pm my parents visit to likizo services office.
Then they gave information about likizo service in one hall, there so louded atmosphere, after that they convince my parents to take their services, but parents not able to give their high cost amount. They forcing them to take rs.70, 000/- package then my father not able to take and my parents wanted to go out but they people means 3-4 likizo services staff continuously 2 hours forcing them, that's why my father got headache, he is already suffering from heart problem and high diabetes and blood pressure. And that time he was mentally dead.
Secondly they offer rs.55000/- package, but my father refused and they still forcing them. After they asking my father's credit card. My father told them, 'we don't have cash and we could not able to pay this much amount."then mr. Kapil said,"give me your credit card to check your card limit."
Then my father's card limit was rs.30, 000/- and mr. Kapil swipe rs.35000/- amount and asking to my father for pin, but my father was not giving, then he told,""don't worry only for the statement of no any interest and no processing fees. For emi, i'll show you statement." in few minutes, my father's got message from kotak bank. — successfully rs. 35000/- transfer to likizo service account and you got over limit, you have to pay rs 600/- fine with gst.
Then my father shocked, and he got high blood pressure problem and they shouted on those people in hall, then 2 guys come. Mr. Kapil and mr. Salvi. They leave my parents to lifit. And mr. Kapil said "don't worry, i'll refund your money with in 2 days." and he told to mr. Salvi to drop my parents in ground floor.
My father came home, his condition was very critical, next day on monday around 12 pm me and my father go likizo office, i discussed with mr. Kapil and he agree to refund my money. Then next day i called mr. Kapil, he told me he was in pune. Then my father called on below no:-[protected] (Pranali) that phone called attend by mr. Nikhil. He told my father come to the office, we will solve your problem. When we come likizo office, we saw mr. Kapil was there and he told me i am in pune, he lied with me. After that mr. Amol patil said, send email on this address.
I want only my money back which they brag from us.
![United Capital Club [UCC]](/thumb.php?bname=1&src=united-capital-club-ucc.jpg&wmax=182&hmax=300&quality=90&nocrop=1)
After seeing my complaints every where, and also filing in consumer forum, a person named Bharat who was avoiding my calls before now suddenly called me himself and he is acting as if I cheated him with HIS money, which in fact is the other way round. He was just talking and not listening at all and I had to raise my voice and make him explain. He was avoiding my call and Amol was appointed to take care of it, and the only thing he had said was from Oct 1st enrollment will be done to which I specifically said I want my grievances resolved which I have emailed you before everything else, and apart from that I want it in email and this conversation was on Sat Sept 22, 2018. I never received that email instead I got a call from Bharath as he is pissed I posted complaints against them everywhere. He says, that they have discussed with management for approval, but I never got any confirmation regarding that nor email nor phone call, and I specifically said your are solving my grievance and you talk within closed doors without letting me know. He was just making an excuse as I have filed a complaint with consumer forum and complaints everywhere and suddenly out of the blue called me, which he was avoiding me till now. And the Amol who was supposed to send me an email is nowhere to been seen now.
One thing is for sure that only after you file a complaint with legal authorities and online, only then they call you otherwise they will avoid you. Imagine how their customer service will be going ahead as well.
You can contact raise dispute with your credit card bank i[censored]sed credit card and raise issue with higher authority, like the nodal or principal nodal officer. Also file a complaint in consumer forum and police complaint as well. You can also mention the same to commissioner of police and write them a letter as it serves as proof. Also this kind of fraud was done in Sanpada by another company giving same kind of offers.
Today itself I have written to Navi Mumbai Commissioner of Police, as two days back I had complained about the same and today they asked me to send a detailed complaint with address which I have done.
It's been three weeks now, but they haven't resolved anything. Everytime I particular say to them that instead of phone call, I need in writing, in email proof, every details and specifics but they NEVER EVER provide me in email writing.