Likizo Services Complaints & Reviews

I was given an assurance that i can avail their services by paying 50 k, which i have paid 24k from credit and 26k from debit. I was told that after paying the amt, this total will b converted into an zero emi by their dept for 36 months which was a lie by the manager, mr manish mehta. I got a mail to convert whole amt to emi, for which i paid an extra 4 k amt to bank. When i asked who will do the emi conversion of 26k, they r answerless. Pure unprofessionalism shown. I have requested reimbursement of the interest i had to pay, no answers since last 15 days. How do u manage to run a company dat way, wen ur services r based on unconfirmed information.
The manager had assured that the service can be availed endlessly, but customer care guy said "sir, since u paid half the total amt, the services r for 2.5 yrs (Not told during presentation). Please i[censored] r not able to do this petty a thing, how do i believe wat services u will give me. Pl respond fast or else something really nasty is in store for you.
Pl atleast respect what you do and what u say.

This is a fraud company as they have made false promises and i have been facing issues from the very next day i joined their services, i was called to their office and was trapped to take their service on their false commitments

I was told that the holiday package cost is rs, 115000 valid for 5 years and the same can be paid in 36 months emi's without any interest or processing fee. I again and again emphasized to an executive named rajat (Who conned me) that i don't want to pay the entire amount at once and would like to go for emi option as i don't know about this company and was unsure whether they will deliver their services for the 5 years package tenure i was opting. He assured me that his swipe machine will deduct rs.115000 at once now but in next 24 hours the amount will be converted into an emi for 36 months and i will get a call /msg from the bank about the same. I was somehow skeptical about their entire approach and insisted that i would want an entire refund if i don't like your services and the same should be given to me in writing. The executive rajat immediately agreed to this and even wrote it in the agreement that i have signed with likozo

Now, i waited for 24 hours and got no msg nor mail therefore i called up my credit card and hdfc bank and they told me that there is no such emi option with hdfc. And if i wished to convert it into emi i could only convert it for 24 months and not more than that and that it will be with an interest and processing fee. I was annoyed at this and contacted likizo and asked them to refund my entire money as they had committed for a 36 months emi and had told me it would get converted by the bank and deducted the entire rs.1, 15, 000/ at once from my credit card. I even went to their baner office and demanded a refund to which they refused even though they had agreed to refund my entire money if i din t like their services. It was hardly 24 hours that i had opted for their service and the basis of this entire services taken was on false commitments from likozo. I dint want to go for a service which was sold to me on false statements and promises. It was then i read about all the negative review about likizo online. Then these people assured me to refund me the interest and processing fee and the differential emi of 36 months and 24th months emi and again insisted me to experience their services since it was not even 24 hours that i had opted for their service. They gave me a mail confirmation on the proposed refund and its been more than a week now that i am still following up with my refund. Now on my follow ups they are writing me back saying they will pay the proposed refund of bank interest, processing fee and differential amount on monthly basis for 24 months.

These people just keep making false commitments which they cant live upto and keep wasting your valuable time. Their customer service manager is some sandeep guy who never comes on a call when called at their office and the staff says that sandeep will call back but he never calls.in addition to this the likizo staff refuses to share sandeep's contact details when asked for.

I am going legal with likizo service and anyone who is facing this fraud can join me in claiming your refund. I will lodging a police compliant and have enough documentary evidences. When i had taken their service they said that they will be couriering me the welcome letter. It has been more than two weeks now and i still havnt received any welcome letter. I got a softcopy over the mail but that was sent to me wrongly and was intended to be send to someone else.

This is a serious fraud as i was invited and forced to come to their office to buy their services and it was not my first choice. Then they made false commitments and took my money and now they wont refund even after having a refund clause in my agreement.

I have been patient enough to wait for them to refund my money but now that i don't see them responding, going to the police and filing a case is the only way out

Day before yesterday in mall, a person take my contact details just for survey and yesterday he called me, he was from "likizo services" and told me that you are a lucky draw winner and you can collect your gift vouchers from so and so place and they send me the details for place and i went to them and they explained me about their services but when they provided agreement to sign in which all the term and conditions is not there whatever they explained to me and convince me to signed it and i signed that agreement and paid 1, 10, 000 rs but right now when i went through many sites found these people are fraud and when i go to the office of likizo they are telling that its not refundable and not cop orate with me.

Please help me to get my money back.

Even i am fooled around by this company. They made so many promises but couldn't live up to even one.. I want to make a booking but now they are saying that between 2 bookings there should be a gap of 5 months. But neither this is stated in the agreement nor said in the presentation by the company... What kind of behavior is this.? They just say so much but when it comes to action it is all zero.

I had entered into agreement with likizo services on 14th jul 2018 based on assurances and offers explained to me for the holiday membership by paying rs. 99000/-. For which i was assured that rs. 15000/- will be debited immediately and balance rs. 84000/- will be deducted as 36 months emi for rs. 2333/- per month. Processing fees and interest charges on emi will be borne by likizo services on basis of which i was asked to swipe my credit card twice, one for payment of rs. 15000/- and 2nd for authorization of emi. On reaching home after 2 hours of signing the agreement, i found that my credit card was debited for complete amount of rs. 84000/- too.
I had immediately raised a complaint with sbi credit card (Complaint ref. No. 1-[protected]) and asked them to stop the payment and reversal of transaction, currently this is under investigation with sbi team.
On-going through company website of likizo, i found there were no references even on their website for facilities which were offered to us before signing of agreement, most of the terms even are not mentioned in agreement and the welcome letter received next day from likizo services. I had immediately raised my issues and complaint with likizo for clarification, they replied but everything was answered diplomatically and terms changed. I am since then chasing them for cancelling of my membership and refunding back my rs. 99000/-, but they are not acting on same. They are just asking me to avail services or visit office for discussion, but are not refunding back my amount. I had also raised the issue to md of company mr. Bhagwan rohira through mail id registered with registrar of companies, but still no action has been initiated, so it seems even senior management of company too is involved in this and insisting team on forced membership to trapped customers. There is no escalation matrix in the company and every replied mail has a complete different response or mention of terms, this itself shows irregularities in company. (Scan mail communications is attached for reference)
On reviewing the company reviews online at different websites, there are lot many complaints against the practices of this company and amount being debited in name of emi. There are also court cases ongoing and firs against this company as mentioned by people in reviews. I have been asking for tax invoice and payment receipt of rs. 99000/- since day-1, but till date they are not ready to share the same. First amount is being debited by mis-guiding and further terms are changed to their convenience. Attaching pdf copy of all chain of mails shared with this company till date for your reference.

Request your help for registration of complaint against the company to get me back my rs. 99000/- which have been charged by mis-guiding for transaction being swiped through my card and further mis-leading information for terms of membership. Also others can be made aware about malafide intentions of the company and its senior management from being duped in future.

As per company, they ask to pay 5k, and remaining will be emi so if you are not happy with service you can stop.
However they are deducted 50k at one time and now they are asking for emi with bank.

I have done the transaction yesterday, and not used any of the service so refund can be done as per the law, however they are telling refund cannot be done.

People from likizo have called me about some offer and i went to them and they explained me about their services but when they provided agreement to sign in which all the term and conditions is not there whatever they explained to me and i signed that agreement and paid 62500 rs but right now when i went through many sites found these people are fraud.

Please help me to get my money back.

As company asked me to pay 10, 000 rs as down payment and remaining amount (52, 500) will get deducted as emi from your account but they took all 62, 500) from my account (10, 000 from debit and 52500 from credit)

So at this point i felt they are not trust-able at all and hence i want my all money back.

Even after this they are saying that money is non refundable. And as per my knowledge there is no any term...