I got a call from a guy claiming he is from Limeroad and said that I've received a Car as a gift from my previous order. I knew it's a fraud yet i asked for details, he sent me link, I entered my number and all my details were available over there...my address, my number, product details.
What kind of privacy do Limeroad maintains? All my details was with this unknow person and this does not end here...Same guy again calls me a day after and asked ME TO BE HIS GIRLFRIEND, I ignored it and blocked his number yet I got the call again from a different number and THAT GUY LITERALLY GAVE ME RAPE THREATS. I've filed the complaint.
I request Limeroad to please give attention to this issue! This is not done at any cost, customer privacy must be your main preference!
-Piyusha Amte
Aug 12, 2021
Complaint marked as Resolved
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
LimeRoad Customer Care's response Dear Customer, We have already forwarded this concern to our relevant team and will undertake a complete investigation followed by strict actions against the parties involved. Stay safe.Further, We would like to inform you that Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge you to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com. We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and money from people. In case you receive any kind of offers, prizes, or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to mail at customer care at [protected]@limeroad.com to confirm before responding. Please do not divulge your details to fraudsters and imposters falsely claiming to be calling on Limeroad's behalf. -Team Limeroad
As checked, your order has been succesfully picked up and refund of INR 405 has been credited in your LR wallet on 12 October 2020. You may visit the “Lr credits” section to see the available LR credits in your account on Limeroad App / Website.
Best Regards,
Team LimeRoad