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LimeRoad Complaints & Reviews

2.1
Updated: Apr 24, 2024
Complaints 1210
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487
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LimeRoad reviews & complaints page 10

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S
Shwetai
May 10, 2021
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I ordered 3 shorts of value of 1147/- . And amount deducted twice from my account but it is not showing in order tab kindly return my amount.
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    S
    Shamala S
    May 3, 2021
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    I have ordered a t-shirt in NetBanking .
    Payment process successfully completed and amount was debited but it is not showing my order in MY ORDERS.
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      C
      Chandramouli Sanapala
      May 3, 2021
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      Address: ranamundry jampet andrapradesh

      Sir my order no ia m chandra mouli t shhirt booked in marh 2020 but size is not comfert product is sented but money refund not secces plese refund my ac no [protected] sbi
      +1 photos
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        $
        $hahina
        May 1, 2021
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        Address: Hyderabad

        Hi team,
        I had added a product in cart and directly used buy now option. It took me to the payment page and i made the payment through icici bank. Once otp and payment was confirmed, the order page was not re directed. I got re directed to the buy now option page again. I was logged in using my phone number ([protected]) . I tried to purchase the product again and it did the same thing. Now I have two payment deducted without any order confirmation.
        I have money deducted message as below:-
        Dear Customer, xxxxxx is the OTP for online payment of Rs 1219.0. OTPs are SECRET. DO NOT disclose it to anyone. ICICI Bank NEVER asks for OTP.
        Dear Customer, xxxxxx is the OTP for online payment of Rs 1219.0. OTPs are SECRET. DO NOT disclose it to anyone. ICICI Bank NEVER asks for OTP.
        +1 photos
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          M
          Mahender nath ravulakolla
          from Hyderabad, Telangana
          Apr 22, 2021
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          Address: ibrahimbagh,Golconda post, 9-5-24

          Its been a month return complaint is raised but still package is not picked . I dont understand who will take month time to pickup return. It is postponding everyday.

          Reference id :[protected],

          Regards:
          R Mahender nath
          [protected]
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            B
            biruduravikumar
            Apr 19, 2021
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            Address: Thimmapuram Village , Edlapadu md, Guntur district pin 522233

            Order no : - [protected]

            Check print fit & flare ethnic dress has been returned 3rd April 2021 not received LR credit

            Please give my refund
            +2 photos
            LimeRoad customer support has been notified about the posted complaint.
            Apr 19, 2021
            Updated by biruduravikumar
            My money not received send me my refund

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              S
              Swarun
              Apr 18, 2021
              Resolved
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              Resolved

              My order id is [protected].. I ordered 3 sarees for total rupees 6158.. I returned the sarees by reasoning that two saree quality is less and another saree is different design from what i ordered and quality is alsi not good for that price.. I placed return and after 8 days only partial amount rs. 2477 is credited in Lr credits.. Another saree is rs.3681.. I raised complaint.. They said that product not cleared quality test.. But in website it showing all the three producg quality passed and refunded.. But i received only rs.2477.. I attached all the screenshots also for reference.. Then from customer care called and said i asked y quality failed when i send as it is.. Product is different send.. I asked the picture.. She send the pic of what they send to me.. The same one i too send.. Then y the quality failed i dont know.. Please check and refund.. I bought lot before.. Nowadays price is high for all product by comparing before and offers too low.. But i have trust in this app.. First time i facing this diffulty.. Please check once again.. I dont know how to contact u people.. Ita already 12 days after return the product..
              +6 photos
              May 10, 2021
              Complaint marked as Resolved 
              I mailed them so many times more than 20 mails in their customer service mail id and also in this consumer complaints website.. But after one week only they called and asked me the problem.. again i sumbitted all the details.. And after ten days i got my refund back.. Thank you ..
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                S
                Salim ansar
                Apr 16, 2021
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                Website: Consumercaomplaints

                My refund was failed
                I want my money
                When I will get
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                  V
                  VJ!
                  Apr 5, 2021
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                  For order number: 66740139

                  Limeroad mentioned an offer of 50% cash back.
                  Total amount of order was rs 2117

                  So they should have provided a cashback of Rs1058 at least and they did so but is was expired on a very short notice of hardly 2hrs.

                  And then they never returned me my money. I made the purchase as it was 50% cashback. The products i purchased were never worth rs 2117. As it was a cashback offer i went ahead and made the purchase.
                  But these companies just fool the customers on grounds of these offers.

                  I emailed them a thousand times but no response.

                  Looking forward for quick resolution here.
                  LimeRoad customer support has been notified about the posted complaint.
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                    P
                    Pandurang Dabholkar
                    Apr 2, 2021
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                    Address: 406, Shree Krupa CHS , Dr.B.A.Road. Kala chowki Mumbai 400033

                    We have ordered checkered kota Doria saree with blouse ordered id [protected]. But you have sent wrong product .So we want to return it . Pl do further procedure.
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                      H
                      Hitu1996
                      Mar 31, 2021
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                      मैंने shoes अपने लिये ऑर्डर लिये थे लेकीन lime road से मूझे ओल्ड ओर अलग प्रकार के shoes आये! ओर अब मै return order डाला फिर भी अब 5 से ज्यादा दीन हो गये है कुछ भी update नहीं हैं नाही lime road का कोई कॉल लागता है! मैं बहोत ज्यादा पारेशान हो गयी है कुछ सुझाव दे !
                      My return id - [protected]P1
                      +1 photos
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                        V
                        veeraprashant
                        Mar 31, 2021
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                        Address: TH13, Zuari Garden city,Hulikere, Mandya, Karnataka571607

                        First the positives about this company - I didnt find the quality of the product too bad through the price is on a higher side.

                        Now all the negatives :
                        Regarding order No.[protected] mid rise pleated trouser, on their website order data shows that the product has been delivered but i havent received this product till date.

                        I have been writing through "Need Help" option available or the website since 4 days but didnt receive any response so far. wrote a seperate mail to [protected]@limeroad.com, no response.

                        The backbone of any business is their customer care, but limeroad doesnt have a dedicated customer care no. I got somehow through customer complaints a customer no.[protected] and after detailing the person my side of the story (the person sounded like a 10th fail and illiterate person) he confirmed that due to technical glitch the order hasnt been delivered and when asked about what needs to be done about it, the person disconnected call and never to receive the call again through it was ringing (doesnt it sound like some fraud is happening).

                        After this bad experience, i requested for the LR credits to be transferred to my bank account and here to it divides the amount in 2 categories - certain percentage of the amount to the bank and rest to google pay (doesnt even ask for google pay no. as I have my google accound in my other no. (not the one i use to order from limeroad) so what happens to that amount.

                        Again after this terrible experience, i rejected my another order and got LR credicts as refund and when I click for refund it shows two options (google pay and bank transfer), this time I only chose the option bank transfer (and google pay left for claiming) which was successful. when I went back to the LR credit page again, same amount reflects (Looks like some foul play)

                        I have another following orders 3 orders which which i opted for cash on delivery, i will refuse the order as I dont trust this company anymore

                        checkered ankle trouser
                        size: 32
                        Brand: FABNEST
                        ₹ 453

                        floral print flared palazzo
                        size: 32
                        Brand: Jabama
                        ₹ 523

                        set of 2 pleat detail trouser
                        size: 32
                        Brand: Real Bottom
                        ₹ 523

                        I will only think of doing business with this company If all my issues are resolved to my satisfaction.
                        +1 photos
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                          J
                          jb2601
                          from Mumbai, Maharashtra
                          Mar 27, 2021
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                          I have oredered Burgundy A-Line Foil Print Kurta, which was loose and hence placed a return for the same.
                          However, my Refund reflecting is lesser than the amount I paid.
                          The price of the Kurti is 976/- and my refund shows 673/-

                          Please refund the correct amount
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                            B
                            Bhagya jamwal
                            Mar 27, 2021
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                            Please cancel the order no [protected]..as my mind has been changed nd please refund the money as I have done online payment
                            LimeRoad customer support has been notified about the posted complaint.
                            How much time will u take to refund back the money
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                              M
                              Manisha Kakde
                              Mar 17, 2021
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                              Address: Bawane house hanuman temple pipla phata nagpur

                              मनीषा निमजे
                              मैं limeroad के बारे मे 8 मार्च को भी एक ऑनलाईन complaint कि थी लेकीन कुछ भी reply नाही आया हैं! नाही consumer court से कुछ reply आया. मेरी complain ऐसी थी की, मैंने कुछ 6 shirts अपने पतिके लिये ऑर्डर लिये थे total amount Ru ८८०० है लेकीन limeroad से मूझे ओल्ड ओर अलग प्रकार के shirts मुझे आये! ओर अब मै return order डाला फिर भी अब 22 से ज्यादा दीन हो गये है मुझे मेरा refund नहीं मिला है नाही shirts मिले है मैं बहोत परेशान हो गयी हू! अभी कुछ दिनो पहले refund का status आया की refund succesful लेकीन अब ७ दीन हो गये है कुछ भी payment वापस नाही आया, मैं क्या करू limeroad का call भी नहीं लगता है नाही ईमेल का जवाब देते है मैं बहोत सारे ईमेल किये हैं!
                              +4 photos
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                                N
                                Nimbui
                                Mar 15, 2021
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                                Resolved

                                I ordered 3 dresses on 13 th of this month.I paid by net banking and the money was deducted but the order wasn’t confirmed showing some security error.I emailed them showing my concerns but no response even after 48 hours.Either they have to deliver the packages or they have to refund my money.
                                Mar 16, 2021
                                Complaint marked as Resolved 
                                They refunded my money
                                LimeRoad customer support has been notified about the posted complaint.
                                I have proof of money deducted and the error page.
                                Issue resolved.I got my money back.
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                                  M
                                  Mkhanjay
                                  Mar 14, 2021
                                  Resolved
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                                  Resolved

                                  Address: 4th & 5th Floor, Plot No. 48, Sector 44 Road, Kanhai Colony, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Gurugram, Haryana 122001.

                                  To dear concern,

                                  I had returned solid straight kurta which was picked up on 31st Jan 21.i got a confirmation message & email & was also updated on app that pick done successfully.when I asked for refund after waiting for a mnth I got reply product nt rec'd.i am sending emails for the refund but there's no response no call no refund.

                                  Kindly refund the amount or give as LR credit asap.

                                  I am enclosing the returned product confirmation message, email & app screenshot as well .

                                  From,
                                  Mumtaz
                                  +4 photos
                                  Mar 23, 2021
                                  Complaint marked as Resolved 
                                  I had emailed on [email protected], after several emails and a complain at ur site I got the refund in my limeroad account as LR credits. Thank you for your help Mumtaz
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Mar 17, 2021
                                  Updated by Mkhanjay
                                  As usual I got a formal reply on email from customer executive saying give two days.this is the .3rd email saying give two days passed one month, they r delaying .They give me miss call and than I get message from limeroad that I'm not contactable, Infact my mobile phone was in my hand..its a formality by customer service executive to show to seniors that customer is not contactable .I want my money back
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                                    M
                                    Manisha Kakde
                                    Mar 8, 2021
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                                    Address: Bawane house Aadarsh colony pipla phata Nagpur

                                    मैं मनीषा निमजे
                                    मैंने कुछ shirts अपने पतिके लिये ऑर्डर लिये थे लेकीन lime road से मूझे ओल्ड ओर अलग प्रकार के shirts मुझे आये! ओर अब मै return order डाला फिर भी अब १५ से ज्यादा दीन हो गये है कुछ भी update नहीं हैं नाही lime road का कोई कॉल लागता है! इस वाजाहासे जहा माई अपने पतिको surprice देना चाहती थी वाही आज में lime road की वाजहसे ८००० का नुकसान करा बैठी हु! मैं बहोत ज्यादा पारेशान हो गयी है कुछ सुझाव दे !
                                    +3 photos
                                    LimeRoad customer support has been notified about the posted complaint.
                                    मनीषा निमजे
                                    मैं limeroad के बारे मे 8 मार्च को भी एक ऑनलाईन complaint कि थी लेकीन कुछ भी reply नाही आया हैं! नाही consumer court से कुछ reply आया. मेरी complain ऐसी थी की, मैंने कुछ 6 shirts अपने पतिके लिये ऑर्डर लिये थे total amount Ru ८८०० है लेकीन limeroad से मूझे ओल्ड ओर अलग प्रकार के shirts मुझे आये! ओर अब मै return order डाला फिर भी अब 22 से ज्यादा दीन हो गये है मुझे मेरा refund नहीं मिला है नाही shirts मिले है मैं बहोत परेशान हो गयी हू! अभी कुछ दिनो पहले refund का status आया की refund succesful लेकीन अब ७ दीन हो गये है कुछ भी payment वापस नाही आया, मैं क्या करू limeroad का call भी नहीं लगता है नाही ईमेल का जवाब देते है मैं बहोत सारे ईमेल किये हैं!
                                    Please मेरी मदत करे सुझाव दे

                                    Return and refund issue - Comment #3811854 - Image #0
                                    Return and refund issue - Comment #3811854 - Image #1
                                    Return and refund issue - Comment #3811854 - Image #2
                                    Return and refund issue - Comment #3811854 - Image #3
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                                      A
                                      Alan Arulandu
                                      Mar 8, 2021
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                                      Address: Thiruppur, TN

                                      Trends Tower partnered with LimeRoad to sell our men and women apparels. In 1 year, we lost 8L because of LimeRoad's shady business practices. Limeroad charged fees left and right to us for issues not within our control by saying that they want to maintain high quality at the cost of sellers. Rs 1000 penalty for wrong product sent and Rs 240 for products with any customer complaints or issue. Limeroad sucked our blood and sweat before we realized it.They sold our products for dead cheaper that we provided in our catalog. This resulted in more sales and we were going under loss. Limeroad ate all our profit. We stopped doing business with them. It is the same story with a lot of sellers from Thiruppur, TN. Never ever do business with Limeroad. #1 blood suckers.
                                      LimeRoad customer support has been notified about the posted complaint.
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                                        Pooja totla
                                        from Ahmedabad, Gujarat
                                        Mar 6, 2021
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                                        I have returned embellished detail round neck dress of amount Rs. 1746.

                                        Limeroad is saying that they have not picked my returned product

                                        Courier boy have taken my dress and now they saying no pick up was done
                                        +1 photos
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