Link Intime Complaints & Reviews

Dear sir.
Folio No.S01701 & B00518.

i have share certificate. when i go for dematerialize, link intime latter was that " this share certificate are marked under "stop", (latter no. DM22203, DT:[protected], OBJ NO. ODC245. ),

unfortunately I NEVER Instructed you for stopping of transfer, how can I provide you for revoking letters?.

THEN after I requested (Link in time) to provide me with the proof which instructs you to stop the transfer of shares...
but linkin time not provide me any proof.so many time mailed .

please provide me with the certified copy of the letter which instructs you for stopping of transfer of shares under question.

Axtel industries limited there is loss of certificate so we have given different documents whatever the linkintime has asked for but after three years still they are not giving proper answers every time they say it will happen soon or saying they have given to company our details but nothing has worked since past three years please solve to fix this problem as soon as possible.
Thanks and regards.

In ref. of your above mail, i would like to inform you that there is no transaction in my account and this is so ridiculous that for a long time, i am trying to redeem my bonds but due to your unacceptable behaviour i have to force for further legal action. I tried to call you but after waiting so long, my call was disconnected by your system.
i am again requesting to sort out the issue as soon as possible as i have some financial urgencies.
and i inform you again that there is no transaction in my account from your side.

I, Anant Lal Chaurasia, am 64 years old and unable to move without assistance due to a physical disability. I have given ALL of the information asked by your office for KYC compliance. This was necessary to begin a grievance that I have been attempting to resolve for the past three years.

I am informed that a number of my KYC details have been denied, despite the fact that I have submitted all the required documentation (ISR-1, ISR-2, cancelled cheque, self-attested PAN, and Addhaar).

Why has my application been denied? I have enclosed a cancelled check that has my signature. And it is clearly visible in the pdf shared by LInkintime mails that we have submitted all the documents. But the clearest reason for rejecting our application is not addressed.

My bank manager Canara Bank has properly completed and signed/sealed Form ISR-2.

I have provided copies of my PAN and ADHAR that I have attested myself.

Please analyse carefully before concluding that the information is insufficient.

I anticipate a timely response and confirmation that my KYC details are in order so that I may lodge my complaint.

I have contacted them several times via email and even asked them to return our original documents, but I have received no good response from their side.

My mother’s shares for ambuja cement were transferred to IEPF account even when i received Dividend for the shares in 2019. On discussing the same with the Rnt heldesk (link Intime) department i am not getting any updates regarding the same. I am chasing them since 2021 but not able to get any updates yet from them. Please help

I have baught L&T infra bonds in March 2012 there was some name disparity in holders name in your records and as per your requirements all the documents have been mailed but there is no further progress
Ref id are
RE 611368
RE 611575

No getting proper reply from Help desk, I submitted the required document, want to know about the status of the same.

I have sent several emails to get the required formats/formalities to be completed to get the duplicate certificate of Garware polyester ltd (Hi Tech films ltd).Even though I had completed the KYC details and Nomination formalities and same has been confirmed by your office also.My folio number is 00A04197.I am senior citizen.Will you please check the matter and send me the required formats immediately.Thanks and Regards Ashok Kumar Kathpal KARNAL

I am a senior citizen, aged 79. I have provided ALL the necessary information for KYC compliance as requested by your office. This was required to initiate a grievance that I am hoping to get addressed over the last 5 years.

I am notified that several of my KYC particulars are rejected although I have provided all the necessary information:
(ISR-1, ISR-2 and cancelled cheque, SH-13, self attested PAN and Adhar) .

Why is my application rejected? I have included a cancelled cheque which I have signed with my name? Did you lose it? Did you check the envelope carefully before rejecting my application?

ISR-2 is duly filled out and signed/sealed by my bank manager at Indian Overseas Bank.

I have included self attested copies of my PAN and ADHAR.

Please evaluate carefully before rushing to conclusion that the information is incomplete.

I expect a prompt action and positive feedback that my KYC particulars are in order so that I can submit my grievance.

I have contacted many times and please show reasonable customer care to a senior citizen.

My Userid IN[protected] I am holding shares of sunpharma advance research but so far never received dividend. If Company is giving dividend pl check your records and release the amt. In past I recd information reg rights issue etc. .
Thanks
Meenakshi Malhotra

(1) have asked for blank forms for re submission of kyc
(2) have informed that password is not working
(3) no response on my mails

Hi,

Please note that on 24th March 2022, you had already mailed us the following as a response to request ID for reference is RE513827.:

Dear Sir/Madam,
This is the reference to your below email,
Unit- L&T Infrastructure Finance Company Ltd.
Folio no[protected]
ISIN no-INE691I07224
Name- DINESH KUMAR AGGARWAL

Please note the NEFT request is forwarded to the payment banker for redemption payment and same would be credited into your given bank account in due course.

However, we haven't received any payment till date.

Please clarify on an urgent basis where is our money?

Dear sir,

I have purchased bond 2012a on 24/03/2012 of rs20000/- each 1000 * 20. The details of bonds as under:-

Unit: L and T Infra 2012A Series 2 INE691I07307
ISIN: INE691I07307
Folio No: 23485532
Share Holder Name :- SATYAJIT GANTAYAT

I got an email mentioning the DD has been dispatched through speed post to your registered address on 24/03/2022 and the same has not been returned as undelivered by the postal authorities. ( Your request ID for reference is RE537172)

My residential address has changed now. I need to share the new address. I have been writing continuously but no one is responding.

Please do the needful.

Thanks,
Satyajit
[protected]

Always get a delivery failure message when we email them. The emails are however received by them. This we know because we received partial revert in physical post. They have however not bothered to revert on the other half of the email and there is no acknowledgement of the receipt the email either.

Also this is a Share Registering & Transferring Agent, who has only 3 hunting telephone lines and 2 customer service executives!!!
How on earth do they expect to serve the customers?!?!?!?
Do they really intend to be of any service. I think they are only interested to earn their fees.

Since 30 years we are trying to get the name rectified on the share certificates. Yes 30 long years. My father died trying to get this done but it is still pending even after 6 years of his death. Al his life he has never been able to encash any dividend cheques because they were all in wrong name. This investment never helped him and now we are trying to get it sorted for our mother, but Emails are bouncing back and phone lines constantly busy.

Link Intime you are no where close to being in time.

For last some months I have been communicating through link intime toll free number and emails but no response from the company.
my mother holds an old share certificate of Eicher motors ltd.
we need the new share certificate after split.
in last some months I have been trying to get a response from link intime but no response.
please revert back

Dear team

we have sended required documents for transfer of 5200 shares of infibeam company on

31/03/2022 with docket number
[protected] sky king courier

and also mark mail to ahemdabad branch also but still not resolving our issue as dated 12/04/2022

and not even picking up the call

kindly resolve our issue else it will escalate more n more

thanks and regards
naresh kumar
[protected]@gmail.Com
[protected]

This is regarding Non Receipt of Redemption for "L&T Infra Bonds - 2012A, Series-2 allotted on March 24, 2012 for 10 years". Folio 22736451
& 22736469

The maturity date of the bonds was March 24, 2022. I have been calling customer care since 4 weeks, buy I always end up hearing all are busy call later some time.

I have provided all needed documents at the time of purchase. However I wanted to know if any thing pending process redemption, but I not able to reach customer care. Neither they respond to emails or keep phone line free to attend calls. I am wondering how come customer lines busy for complete work hours.

Thanks,
Amar

Started discussion for infra bond closure warrant re-issue since the hardcopy of the sent warrant was expired. started first conversation on 16th Nov 2021. when i called on 24th dec they said your doc is oversized, please send a fresh one with reduce size (total doc size should not exceed 1 mb, sent 4 docs). got first ack on dec 24 2021 for the mail i sent. 24th Jan 2022 i called customer care directly, they said they will send the status on the same day through mail. 27th Jan 2022 i sent mail for asking status, but got only ack with different ack no for this mail with no other details. then i called on 4th feb 2022 to check the status, they were saying scanned docs are not clear, then i escalated in the same call, after this escalation i got mail on 4th feb 2022 saying received all docs and forwarded to concern department without mail from my side (wondering how come they received 24th dec mail re received on 4th feb 2022). when i called on 24th feb, you sent doc on 4th feb (actaully sent on 24th dec and no mail on 4th feb 2022) you need to wait for 21 working days, and when we counted it was just 20 completed and 1 day left.
Then top most reply got on 9th mar 2022 call, you gave on 4th feb, we will revert to you you need to wait. when i ask how much time, executive replied we cannot convey anything other than the above reply at this point of time.

mail snippet from last ack.
[protected][protected]
his is with reference to your below mentioned email, Please note, we acknowledge receipt of the scan copy of your request letter and the same shall be forward to our concern team. You will get the revert from them shortly.

In this regards if you have any query then feel free to contact us.

Regards,
PAS
Team Helpdesk
Link Intime India Pvt Ltd
C-101, 247 Park, L.B.S. Marg, Vikhroli (West), Mumbai – 400083
Tel:[protected] /[protected]
Fax: +[protected]
Email: bonds.[protected]@linkintime.co.in
Website: www.linkintime.co.in

[protected][protected][protected][protected]

Dear Investor,

This is an acknowledgement in response to your e-mail. Your request ID for reference is RE496125.

To serve you better you are requested to mention Unit Name, ISIN No, Folio No / DP-CLID, Name of registered bond holder, type of request in the subjection line of the email, which will certainly help us to attend to your request in one go.

( for e.g.: ABC Company Ltd - INE111X01001 - Folio[protected] Ram Dashrath Verma - Non Receipt of Interest / Redemption)

We may draw your attention to the SEBI Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 3, 2021, and clarification vide Circular No. SEBI/HO/MIRSD/MIRSD-RTAMB/P/CIR/2021/687 dated December 14, 2021 issued by SEBI, which states that “From January 1, 2022, the RTAs shall not process any service requests or complaints received from the holder(s) / claimant(s), till PAN of all the holders, Address with Pin code, Email id, Mobile no, Bank details of the first holder, Signature and Nomination documents/details are received”. You are therefore requested to submit relevant Forms for registering/changing KYC details and Nomination viz., Forms ISR-1, ISR-2, ISR-3, SH-13, SH-14 are available on our website https://www.linkintime.co.in – Resource – Download- General -Format of KYC.

If your bonds are held in Demat form, you are requested to update the above details with your Depository Participant.

In case your query is pertaining to upcoming redemptions / interest on the securities, you are requested to visit our website wherein requisite payment schedules are available for your information: https://www.linkintime.co.in - Resource - Download- General -1st Quarter 2022 interest & redemption dates for bonds.

Thanking You

Team Link Intime

( This is an automated response sent to all emails received at our end, do not respond to this acknowledgement )

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My L & T Infrastructure Finance Company Ltd Bonds 2011B Series got matured on 10.01.2022. Company has issued warrant but undelivered due to my transfer at Paradeep (Odisha). I have send mail to linktimeto credit maturty amount in saving Bank account.
Deatils -
NAVDEEP GUPTA
L & T Infrastructre Finance Company Ltd Bonds 2011 B series
Folio No[protected]
Certificate No -313488
Maturity date - 10.01.2022

Reference ID
RE490979
RE494737
RE507569
RE511627
I have sent all the necessary documents physical thru courier, Linkintime team acknowledged they have received the documents, but they have not processed the request, it is been 2 months over bond matured and multiple requests raised. But no ETA.
Please let me know the status asap