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Max Life Insurance Complaints & Reviews

4.3
Updated: Apr 18, 2025
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Max Life Insurance reviews & complaints page 47

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L
lingaraj harihar
from Mumbai, Maharashtra
Dec 5, 2015
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Address: 413736
Website: amsue.in

Please note that, against the following debit entry the amount has not been credited to CESC through Billdesk. The amountof Rs 15000 has not been reversed to my account yet. Please do the needful for reversal of the same or guide me accordingly. sir transaction was done on 21 september 2015 at 2.21 pm. my account no [protected] central bank of india, .branch loni, Dt Ahmednagar state :maharashtra. ac holder name Lingaraj harihar, savings account.
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2015
Max Life Insurance Customer Care's response
Dear lingaraj harihar , We would like our customer representative to speak with you to understand your concerns better and so request you to please share your policy / contact details at [protected]@maxlifeinsurance.com for our customer representative to connect with you at the earliest. Please also mention Ticket No. 16090581 in all further communication on the subject. Regards, Max Life Insurance
Dear lingaraj harihar, We would have liked to have understood your concerns better but did not received the necessary policy no. / contact details needed to investigate deeper. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com for any query in future and mention Ticket No. 16090581 in future communication on this subject.

Regards,
Max Life Insurance.
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    sbbs
    from Delhi, Delhi
    Dec 4, 2015
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    Address: Gurgaon, Haryana
    Website: maxlifeinsurance.com

    I have purchased a money back life policy fro Max in 2004 and paid total premium of Rs. 76820 and received maturity and money back benefit in total Rs. 79531 which is too much less as benefit of Rs. 2711 in 11 years. No insurer declare the bonus rate during policy purchase but in case of other insurance company the return is reasonable. Now Max is saying that the amount is ok. I have contact to Grievance Redressal Officer of Max Life Insurance ([protected]@maxlifeinsurance.com and manager.[protected]@maxlifeinsurance.com and service.[protected]@maxlifeinsurance.com ), but they are ignoring and regretting my case saying that payment was correct. If it is correct then why did not they have mentioned the interest rate or PUA during policy purchase and how it is correct that total maturity and money back benefit will be same as premium amount. Policy no[protected] IRDA Token number=[protected], Entity ref. number[protected]
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Dec 04, 2015
    Max Life Insurance Customer Care's response
    Dear sbbs, We apologise for the inconvenience and assure you that your concerns have been duly noted. Our customer representative has spoken with you but was unable to complete his entire conversation with you. The complete solution will be communicated to you at your registered mailing address. Should you need any further information, please write to [protected]@maxlifeinsurance.com. Request you to please mention Ticket No.16077780 in future communication on this subject. Regards, Max Life Insurance
    I think that the conversation was complete, as there was nothing new they were talking about. Since last few months Max life is informing me the same that the payout was correct. But I don't think so as difference in between premium paid and total benefit is only Rs.2711 in 11 years. Why should a person will invest to get Rs. 2711 in 11 years. Norman bank savings interest is more than this. Max was telling about the benefit of life coverage, but every insurer are providing this life coverage and further not only Rs. 2711 but more than this. Further is it a desire of Max that one should die to get risk benefit so that declare that they have provided so much benefit. Max can contact me ([protected]) if they have something new to inform me.
    it is better to not to suggest anybody with maxlife.
    Dear sbbs, Our customer representative has spoken with you and provided you the policy related and maturity benefit details. A mail has also been sent to you regarding the same.

    Regards,
    Max Life Insurance
    As I have mentioned earlier, nothing new you have told. Since July, you, Max people are talking the same. You may be satisfied but not me. You did not mention the PUA rate during purchase of the policy. You have fixed the PUA rate very cleverly and set the total refund just higher ( Rs 2711 more)or same as total premium paid. Now you are talking that you have paid the money backs, bonus etc but the FACT is you have refund me only Rs. 2700 more than the premium paid by me in 11 years which is very very less in comparison to other insurance companies or banks etc. A policy from other source/insurer would have been better. Mex life Insurance is cheating the customers by paying approx. the same amount as premium paid. The interest of premium paid by the customers are being enjoyed by Max.

    The most important point is I am complaining not to see or hear your so called statement that everything is OK.
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      pjsh9886
      from Gurgaon, Haryana
      Dec 4, 2015
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      Address: New Delhi, Delhi, 110018

      Dear Sir, My PF account no is - PF-PN[protected]..I was an employee with Max newyork life insurance co. ltd. as a sales executive, I have resigned from my services by company procedures. kindly let me know the procedure to release my fund and also the account balance Regards, Rajan Sharma [protected]
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Dec 04, 2015
      Max Life Insurance Customer Care's response
      Dear pjsh9886, we assure you that your concerns have been duly noted. We apologise for the inconvenience and have forwarded your request to the concerned team. They will look into the matter and revert at the earliest with the best possible solution. Should you need any further information, please write to [protected]@maxlifeinsurance.com. Regards, Max Life Insurance.
      Please reply,
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        shrish_mv
        from Bengaluru, Karnataka
        Dec 1, 2015
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        Address: Bangalore, Karnataka, 560025
        Website: www.maxlifeinsurance.com

        I have given an application for change of credit card 4 MONTHS ago. There is no response and some action has been taken after calling customer support. Only recently some action has been taken, but again after multiple calling and forced follow ups. Reached the support in all the ways possible, but the support has been snail pace.
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Dec 02, 2015
        Max Life Insurance Customer Care's response
        Dear shrish_mv, We apologise for the inconvenience caused and assure you that your concerns have been noted. We would like our customer representative to speak with you to understand your concerns better. Hence, request you to kindly share your contact no/ policy details at [protected]@maxlifeinsurance.com for our customer representative to connect with you at the earliest. Regards, Max Life Insurance
        Please also mention Ticket no.Ticket No. 16077479 in all further communication on the subject.

        Regards,
        Max Life Insurance
        Dear shrish_mv, We hope that post your telecon with our customer representative, your questions have been answered in totality and satisfactorily. The resolution shared with you on the telecon has also been emailed to your registered email address. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket no. 15983500 in all further communication on the subject.

        Regards,
        Max Life Insurance
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          balysingh005
          from Mumbai, Maharashtra
          Nov 19, 2015
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          Address: Jammu, Jammu and Kashmir, 184101
          Website: www.maxlifeinsurance.com/about-us/public_disclosres.aspx

          Application number[protected], enrolled on sep15, 2015

          1. How long it would take for processing policy application?
          2.How long this huge delay in processing the policy and keeping me on
          high risk will go on ???
          3.Provide me details of agent or sevice representative who had
          enrollred me in this policy. 4.Why he didnt clarify with me that there
          is such a mess underlying in policy finalisation?. 5.Why did you
          deduct my preimum in advance then, when you were to take time in
          finilising the policy ?
          6. Who will be said liable for any mishappening occuring to me during
          this period of processing ?Will company pay my nominee the claim
          during this period of suspension?

          I request a clear prompt response from your end instead of a
          tailor-made ficticious reply .
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Nov 23, 2015
          Max Life Insurance Customer Care's response
          Dear balysingh005, We apologise for the inconvenience and assure you that your concerns have been duly noted . Our customer representative will connect with you at the earliest with an updated status on your queries. Should you need any further information, please write to [protected]@maxlifeinusrance.com. Request you to please mention Ticket No. 15939781 in future communication on this subject. Regards, Max Life Insurance
          Dear balysingh005, We hope that post your telecon with our customer representative, all your queries have been satisfactorily and clearly answered. The resolution provided to you has also been communicated to your registered email address. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No.15939781 in future communication on this subject.

          Regards,
          Max Life Insurance
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            M
            manish pagare
            from Igatpuri, Maharashtra
            Nov 13, 2015
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            I am manish robert pagare ex employee of max life insurance co ltd, my emp code is bby 4691. Resign in 14 th may 2015, courier my pf related all documents but still i have not receive any details of my pf no is pf-pn[protected]. Can you give me the status of my pf! manish pagare [protected] [protected]
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Nov 16, 2015
            Max Life Insurance Customer Care's response
            Dear manish pagare, Your concerns have been duly noted and have been forwarded to the appropriate team. An email has been sent to you at your registered email address requesting for further information. A representative will connect with you at the earliest to assist you and to provide you with the best possible solution to your concerns. Should you need any further information, please write to [protected]@maxlifeinsurance.com. Regards, Max Life Insurance
            I am rohit sharma...I am ex employee of max life.
            I am continuing trying to know my UAN number but not any support from my ex branch.

            My employee code is
            BIK0149
            Bikaner
            Rajasthan
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              G
              GeethaNancy
              from Bengaluru, Karnataka
              Nov 4, 2015
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              Address: Bangalore, Karnataka, 560008
              Website: www.maxnewyorklife.com

              Hi All,

              Please could help in getting my money back, these max life people are trying to cheat as much.

              I have paid around 1, 35, 000 and because of the stupid service i want to cancel the policy and looking for 100% refund.

              Please help me.

              Regards,
              Nancy
              Complaint marked as Resolved 
              Verified Support
              Nov 04, 2015
              Max Life Insurance Customer Care's response
              Dear Nancy, We apologise for the inconvenience and assure you that your concerns have been noted. We would like to speak to you to understand these concerns better and so request you to please share your policy no/ contact details at [protected]@maxlifeinsurance.com for our customer representative to connect with you at the earliest. Please mention Ticket No. 15940306 in all further communication on the subject. Regards, Max Life Insurance
              Dear GeethaNancy, We would have liked to have spoken to you in person to address your questions. However, we did not receive any further input that is needed to review and address your concerns. For more information, please visit www.maxlifeinsurance.com or write to [protected]@maxlifeinsurance.com. mention Ticket No. 15930334 in all further communication on the subject.

              Regards,
              Max Life Insurance.
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                satyam123#
                from Ankleshwar, Gujarat
                Nov 2, 2015
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                Address: Pune, Maharashtra, 411001
                Website: www.maxlifeinsurance.com

                My name is Om Prakash and my wife Kamini Sinha. We jointly surrender the policy on 14/10/2015 . My policy number is[protected]. Max Life Insurance Company said that they give refund after ten days but I would not any refund. So, lastly I requst that please give refund (money) to me.
                Complaint marked as Resolved 
                Verified Support
                Nov 03, 2015
                Max Life Insurance Customer Care's response
                Dear Om Prakash, We hope that post your telecon with our customer representative, your concerns have been satisfactorily addressed. The resolution has also been sent to your registered email address. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 15780100 on all communication on the same. Regards, Max Life Insurance.
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                  panchanandshaw8
                  from Barddhaman, West Bengal
                  Oct 28, 2015
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                  Address: 700084
                  Website: www.maxlifeinsurance.com

                  Hi my name is panchanand shaw and my policy number is[protected], the agent who have created me this policy have given me all the fake information and wrong promises about the policy, i contacted lots of time to max life customer care number but your customer care service is too bad they have just giving me the notification that sir we recieved your complain and we will get back to you regarding this shortly, but no one have resolve my issue yet, i told every maxlife representive to cancel my policy from a long time ago but they have not did it yet. i need it to be cancelled as soon as possible and refund my money because you have not given me the exact information about this policy, otherwie i am going to report this to consumer forum and police station as well, because you guys are doing fraud, you must have to stop this fraud otherwise i will take serious and legal steps regards to this.. i need my money to be refunded. thanks you regards panchanand shaw phn- [protected]
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 28, 2015
                  Max Life Insurance Customer Care's response
                  Dear panchanandshaw8, We assure you that your concerns have been duly noted. We apologise for the inconvenience and as discussed with our customer representative during a telecon, request that you allow us 5-6 days to investigate into the matter. Should you need any further information in the interim, please write to [protected]@maxlifeinsurance.com. Please mention Ticket No. 15906271. in all further communication on the subject. Regards Max Life Insurance.
                  Dear Panchanandshaw8, we apologize for the inconvenience and assure you that we are looking into your concerns. We request you to allow us 3 days to revert with the best possible solution which will be communicated to you via electronic mail to your registered email address. In the interim, should you need need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 15906271 in all communication on the subject.

                  Regards,
                  Max Life Insurance.
                  You guys can only do one thing good which is apologise and take time for 5 to 7 working days, but you guys never resolve the problem i am having this problem for more than 2 months but i can only get result from you is apologise and time for 5 to 7 days.
                  Stop doing this crap and cancel my policy, which you have open by giving me fake and wrong information and refund my money bck.
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                    A
                    aileen monteiro
                    from Mumbai, Maharashtra
                    Oct 24, 2015
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                    Address: Mumbai City, Maharashtra, 400071
                    Website: Max Life Insurance

                    Max Life Insc.no[protected] dt 17/9/2015.Yes Bank Chembur Mumbay 400071 did not explain fully the details of policy, and when i wanted to cancell the policy, Max Life is refusing and saying 15 days have passed, Request you kindly consider the request and refund me the amount at the earliest,
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 28, 2015
                    Max Life Insurance Customer Care's response
                    Dear aileen monteiro, We would firstly like to apologise for the inconvenience caused and hope that post your telecon with our customer representative, your concerns have been satisfactorily addressed. This solution provided by our customer representative on the telecon has also been communicated to you to your registered email address. Should you need any further information, please write to [protected]@maxlifeinsurance.com. Regards, Max Life Insurance.
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                      arunabhadas
                      from Mumbai, Maharashtra
                      Oct 19, 2015
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                      Address: 700103
                      Website: Kolkata

                      I filled in a form for a Max Fast Track Super insurance Growth Plan in the name of my wife Sukla Das on 8th Sep 1915 through Axis Bank Narendrapur Branch, Kolkata. Fund for the purpose was withdrawn from my Fixed deposit on 8th Sep 2015 itself by Axis Bank. This fund was deposited by Axis Bank with Max Life Insurance on 10th Sep 2015. Even after receiving the money on 10th Sep 2015. Max Life Insurance has provided me a policy with an NAV of 18th Sep 2015. My email address provided in the policy was wrong. My dissatisfaction was brought to the notice of Axis Bank and the Max Agent immediately on 28 Sep 2015 with the clear verbal instruction to withdraw the fund if the mistake was not corrected. Further due to the incorrect email address assigned me by Max Life Insurance I could not answer its query pertaining to my satisfaction/dissatisfaction regarding the policy provided. Having received no proper responce, on 13th I returned the policy, made a written representation and filled in a form for return of the Fund of 50, 004/- deposited with Max Life Insurance. I have yet to receive a response. Please help me get my money back.
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 20, 2015
                      Max Life Insurance Customer Care's response
                      Dear arunabhadas, We apologise for the inconvenience caused and assure you that your concerns have been duly noted. We hope that post your discussion with our customer representative, your questions and concerns have been satisfactorily addressed. Should you need any additional information, please write to [protected]@maxlifeinsurance.com. Please mention Ticket No.15830658 in all future communication on the subject. Regards, Max Life Insurance.
                      Dear arunabhadas, We apologise for the inconvenience caused. We have tried to speak with you at your registered contact number but were unable to do so. We request that you share your updated contact number and a mutually convenient time for our customer representative to connect with you. This has been communicated to you also to your registered email address. Should you need any more information, write to us at [protected]@maxlifeinsurance.com

                      Regards,
                      Max Life Insurance.
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                        M
                        MURALIDHAR B K
                        Oct 10, 2015
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                        Address: Mysore, Karnataka, 570004
                        Website: www.maxlifeinsurance.com

                        I just been to mysore branch for an illustration but branch manager insulted me in front of my colleague saying that illustration can't be given for any Tom dick n Harry.
                        Is their any illegal thing in giving just an illustration, I clearly told him I know abt the mli products, but he just ignored as if he is not interested in doing business, am sure with this type of attitude branch may disappear from mysore, MLI has very good products but the people over their is an issue.
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                          Nishi Puniani
                          from Chennai, Tamil Nadu
                          Sep 29, 2015
                          Resolved
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                          Address: New Delhi, Delhi
                          Website: maxlifeinsurance.com

                          Co. informed me that bonus of Rs. 2178.48 is due and cheque no. 648251 against my policy[protected] is issued in January 15. I have not received the same and requested for duplicate one through my mails. On 24 August 2015 company wrote that their Customer Service Representative will get back in 3 working days with a suitable resolution and advised me to quote reference number 15571771 for any further communication on this request, in future. But despite various mails no one turned up
                          Complaint marked as Resolved 
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2015
                          Max Life Insurance Customer Care's response
                          Dear Nishi Puniani, Our customer representative has spoken with you and understood your concern. During the conversation, we have asked you for certain documentation to be electronically mailed to us. We will begin looking into the matter as soon as we receive the same. The same resolution has been conveyed to you in the recently concluded telecon. Should you need any further information, please write to [protected]@maxlifeinsurance.com. Request you to please mention Ticket No. 15737845 in all future communication on this subject. Regards, Max Life Insurance
                          Dear Nishi Puniani, We would have liked to have understood your concerns better by speaking with you in person. However, we have not received any further inputs from you for us to review and resolve your concerns.If you need any more information, please visit www.maxlifeinsurance.com or write to us at [protected]@maxlifeinsurance.com

                          Regards,
                          Max Life Insurance
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                            Simranjit777
                            from Mumbai, Maharashtra
                            Sep 26, 2015
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                            Address: Ambala, Haryana
                            Website: www.maxlifeinsurance.com

                            Dear All, My name is Manmeet Singh Sehgal. I am owing a insurance policy with Maxlife insurance.I have taken this policy on Feb 04th 2012. My policy number is[protected]. I have paid premium for 2 years . My premium amount is 104307 ( One Lakh Four Thousand Three Hundred Seven Onle ) Yearly.. So totally i have paid Rs.208614 including taxes. Some Of Financially Problem I Can not Continue to deposit my premium this is my humble request to company please return my amount back i deadly want this amount if some of other way to refund my premium any fine you want to put on my money thats oky but please i request to you refund my money back. Please contact on my mobile [protected] or my e mail [protected]@gmail.com
                            Complaint marked as Resolved 
                            Max Life Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2015
                            Max Life Insurance Customer Care's response
                            Dear Manmeet Singh Sehgal, we trust that post your discussion with our customer representative, your questions and concerns have been satisfactorily answered. Should you need any further information, please write to [protected]@maxlifeinsurance.com. We request you to please mention Ticket No. 15726389 on all further communication on the subject. Regards, Max Life Insurance
                            Dear Manmeet Singh Sehgal, As per your discussion with our customer representative, the answers to your questions have been communicated to you at your registered email address. We trust that post your discussion via telephone and on email, your queries have been satisfactorily addressed. Should you need any further information, please write to [protected]@maxlifeinsurance.com.
                            Regards,
                            Max Life Insurance
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                              udayaa
                              from Bengaluru, Karnataka
                              Sep 18, 2015
                              Resolved
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                              Website: maxlifeinsurance.com

                              Dear All, My name is Udaya. I am owing a insurance policy with Maxlife insurance.I have taken this policy on April 26th 2012. My policy number is[protected].I have paid premium for 3 years . My premium amount is 15000. So totally i have paid Rs.45341.41 including taxes. The sum assured is showing as Rs.182029.66. But when I called them for surrendering, I was shocked to hear that I will get only 9000 for the premium and 1100 as bonus. So totally I will receive only 11100 which is not even 25% of the total premium amount I have paid. The maturity date of my policy is 20/04/2032. When I asked whether I will receive the sum assured at least on the maturity date, they said again premium amount would be detected as per max life detection calculation. The detection policy was not said by the executives during policy purchase. So I request people to not trust Max Life and take insurance policies. There is no benefit unlike others insurance companies.
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 21, 2015
                              Max Life Insurance Customer Care's response
                              Dear udayaa, Our customer representative has spoken with you and explained to you how the product actually works. We would like to remind you that the benefits of investing in a life insurance policy will be visible to you only in the long run. If you were to surrender your policy in the short tem, the benefits like you mentioned will be negated to a large extent as it is an instrument used for long -term savings only. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com. Please mention Ticket No. 15702541 in all further communication on the subject. Regards, Max Life Insurance
                              Dear udayaa, We hope that your queries and concerns have been satisfactorily answered by our customer representative. The same has also been communicated to you via email. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com.

                              Regards,
                              Max Life Insurance.
                              Sir,
                              My name is P.Rajamani and my Max life Insurance Policy No. is[protected]. I have taken this policy on 08.12.2012 and paid one year premium of Rs.29999.05 through AXIS bank, Villupuram. My max life policy client ID is [protected] and the code no. is 383220.
                              Last week on 30.10.2015 I received a call from your office mobile no. of +91 [protected] and +91 [protected] and asked my date of birth and verified my Max life policy no. through mobile phone and given instruction to pay the pending policy premium amount for the lapsed period of 2013 and 2014.
                              " I refused to make renewal of my policy and I am not interested to continue the policy also" I said to your representative clearly. But he told me, that "your policy growth is now more than one lack rupees because of share value was increased in the market and if you are interested you come forward to close your policy and get the amount"
                              And also he asked me "to pay Rs.20450/- to renewal of policy and make foreclosure of your policy immediately" "Then only the policy amount matured amount to be credited in your account" he urged me to pay today itself through NEFT Banking.
                              He has given SMS through his mobile no of. +91 [protected] and I received sms as follows: "Company name : ASSIST INDIA A/C no.[protected] IFSC:CBIN0284016, Central Bank of India, amount Rs.20450/-" according to his SMS I have sent amount of Rs.20450/- via State Bank of India through NEFT on 30.10.2015 and UTR No. is " SBIN[protected]"
                              But so for Iam not received my foreclosure policy amount. Now I have a doubt regarding the SMS received your company representative and mobile phone instructions. Please clarify me immediately. And also please credit the foreclosure of my Max Life policy amount to my AXIS Bank savings bank account no. [protected] ( IFSC: UTIB0000467) Villupuram Branch immediately to avoid legal proceedings. Please give me a reply to my Mobile No. [protected] or [protected] or my email ID: [protected]@gmail.com .

                              Thanking you,

                              (P.Rajamani)
                              Joint Director of Agriculture,
                              Villupuram District.

                              CALL

                              [protected] [protected] CALLING ME ABOUT POLICY BONUS AND INTREST RATE. IS IT COMPNY CALLER ??
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                                Bipin chovatiya
                                from Surat, Gujarat
                                Sep 14, 2015
                                Resolved
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                                Resolved

                                Address: Surat, Gujarat

                                Super term plan for 5000000 purchase on 24/08/2015 and premium paid Rs.21033/-also, but original policy documents not send by Max life Insurance co. My policy no.[protected] no tracking details by SMS on mobile send by company also. I am not setisfy of after sale service of max life insu.co.
                                Complaint marked as Resolved 
                                Max Life Insurance customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2015
                                Max Life Insurance Customer Care's response
                                Dear Bipin chovatiya, Your concerns have been duly noted. Our customer representative has spoken with you and has informed you of the date as to when the policy pack was dispatched to your mailing address. The same has been communicated to you via email as well. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com. Please mention Ticket No.15662678 in all further communication on the subject. Regards, Max Life Insurance.
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                                  badri71
                                  from Noida, Uttar Pradesh
                                  Sep 14, 2015
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  Sir, As i have been harassed by Max life insurance company for the last 9 months for the refund of my amount having Rs 15000, But They turned blind eye to release my amount with their clear intention to cheat me...And below are the reason you can came to conclusion... 1.Firstly I did not receive my bond .and they showing that i i have received my bond with their acknowledgement slip, But the fact is that it was not my signature. 2.they asked me that is one time payment plan, whereas it is long term plan and not one time investment, so they cheated me . 3.As i am not very rich and it is my hard cash amount, but they are not refund my amount. 4.Their staff behavior is very rude. 5. I have all related documents that prove they missell me the product., if you allow me to show the documents i will show you. So pl get my amount refunded as i am tired But i will fight for injustice committed. Thanks and Regards Badri Pathak [protected]
                                  Dear badri71, Our customer representative has spoken with you and has understood your concerns. We request you to please allow us some time to investigate into the matter to find a solution for your concerns. We apologize for any inconvenience caused and Should you need any further information in the interim, please write to [protected]@maxlifeinsurance.com. Please mention Ticket No. 15529059 in all further communication on the subject.

                                  Regards,
                                  Max Life Insurance.
                                  Dear Badri Pathak, We thank you for your time and co-operation. As discussed in your communication with our customer representative, we have sent you the documentation that you required to your registered email address. We are trying our utmost to revert with the best possible solution at the earliest. Should you need any further information, please write to [protected]@maxlifeinsurance.com.

                                  Regards,
                                  Max Life Insurance
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                                    gaurav4patel
                                    from Ahmedabad, Gujarat
                                    Aug 12, 2015
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                                    Address: Kheda, Gujarat

                                    Dear sir, Myself Prof. GAURAV R. PATEL. DOB : 01/01/1982 M:[protected] As I bought a policy of Rs.1, 05, 000/- approx. from one o[censored]r life EMPLOYEE/advisor/agent around first week of june, 04/06/2015. First of all, I didn't received any document at all, Totally not happy with the initial service. I have now decided to cancel it with MAX. Its my humble request to help me to cancel watever my policy with MAX, and want my money back as soon as possible. Waiting for ur positive reply. THANKING U.
                                    Max Life Insurance customer support has been notified about the posted complaint.
                                    Dear gaurav4patel, We have noted your concern. Our customer representative tried to get in touch with you to resolve your issue but the phone was not picked up. Please let us know the convenient time for the call. Please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 15527320 in future communication on this subject.

                                    Regards,
                                    Max Life Insurance
                                    Dear gaurav4patel, Our customer representative tried to speak to you on your registered mobile number but could not connect. Please update your latest mobile number in our records.He has also sent you an email requesting you for your duly attested signature for further investigation. We would request you to please respond to that mail and our customer representative will remain in touch with you.

                                    Regards,
                                    Max Life Insurance
                                    arey bhai ye chor hai, tumhare paise nahi milenge why dont you file a case against these cheaters
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                                      Raja AV
                                      Aug 10, 2015
                                      Resolved
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                                      Address: Madurai, Tamil Nadu

                                      We cancelled life insurance policy for our child after 3 years. still we haven't got our refund amount. when we enquired about the refund amount, they are saying it will take for minimum of 3 to 4 years to refund. This was not mentioned in anywhere in thier the policy.
                                      Complaint marked as Resolved 
                                      Max Life Insurance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 11, 2015
                                      Max Life Insurance Customer Care's response
                                      Dear Raja AV, Please send us your policy no/ contact details at [protected]@maxlifeinsurance.com so that our customer representative can get in touch with you to resolve the issue. Please mention Ticket No.15518674 in future communication on this subject. Regards, Max Life Insurance
                                      Dear Raja AV, We have not received your policy no/ contact details which would have helped us resolve the issue. Please write to us at [protected]@maxlifeinsurance.com.

                                      Regards,
                                      Max Life Insurance
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                                        goyalvinod15
                                        from Delhi, Delhi
                                        Aug 10, 2015
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        My name is Vinod Kumar Agarwal DOB 23/05/1976 I have taken online term plan from maxlife insurance. I have paid online premium Rs. 4959/- on 05/08/2015 from my hdfc bank a/c. but this payment not credited by maxlife. my application no. given by maxlife is :[protected] and e-code: PO1U3ZD. this application is still showing pending for payment. I have sent bank statement copy to maxlife but no reply from them. when we open website to know the premium then immediately executive call to our mobile and after paid the premium no body knows.
                                        Complaint marked as Resolved 
                                        Max Life Insurance customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 11, 2015
                                        Max Life Insurance Customer Care's response
                                        Dear goyalvinod15, Your concern has been noted. Let us review the status of your policy and our customer representative will get in touch with you to resolve the issue. Regards, Max Life Insurance
                                        Dear goyalvinod15, Our customer representative has sent a response on
                                        your email id confirming that your application is under processing.

                                        Regards,
                                        Max Life Insurance
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