Max Life Insurance Complaints & Reviews

I have made several request to get my premium paid receipt but they are not sending me.
Made calls to customer care for about 10 times but they are disconnecting call when I ask for receipt.
I want my receipt as soon as possible. don't fool people you cheaters

Don't like the ax life insurance i also told the customer service center then today my account debited the amount 20738 i want my amount because my loan emi amount due date is 10 aug then please refund my amount immediately otherwise i will go for courts

Due to one of my relative constant pressure who is max life executive i didn't say no to purchase a policy from max due to her persistence.
Now i want to withdraw my hard earned money from max life. I called there customer care but they are saying your money will be lapsed you will get nothing if you don't invest for more 2 years.
I will suggest to all please don't choose max life for your investment. May be you will loose your hard earned money.

My policy no.[protected]
Till date i have invested 25000.
Please help guys how to recover my money. Can email me on shailendra. [protected]@live.Com

Thanks and regards

I am hiren patel
i want to cancle my policy and get back my money because in now days i dont have any sufficiant fund of money so i cant pay this amount and i want to get back money
when i start a policy at that time ajunt could not discuss regarding this issu otherwise i cant take this policy

my policy number is:[protected]
and another policy is :[protected]

please replay me as soon as possible
because of money problem

I have taken this max policy[protected] in march 2012 thru axis. I have so far deposited 5 annual premiums of rs. 40000 yearly. Due to some financial crisis, i planned to surrender this policy. When i reached out to customer care, they told me that if i surrender the policy i will only get 30% of last 4 premiums submitted. It is shocking to know that max is going deduct almost 75% of the total premium deposited. This is fraud. Even if one put his money in savings account, the money will grow but in this plan, it is depreciating badly.
Now comes the information shared by the agent while selling this policy to me. He convincingly told me that you can surrender the policy after 3 years lockin and there will be minimal surrender charges. He also told that if i submit all the 6 mandatory premiums, i can surrender the policy after completion of 6 years and i will only get premium paid plus paid up yearly bonus. As per him, if you surrender policy after 6 years but before maturity, i will not get sum insured. I have been cheated by the agent as he made false claims and did not mention 30% return or cash value clause once. He even claimed that if i keep the policy for full 20 years, i can get 6-8 lakhs total maturity return.
I tried to reach the agent but he left axis bank. I even tried to reach the contact number given in my online policy account as my insurance agent but the person said he was never with max and his number is mentioned wrongly there. Even the information in online account is fraud.
Don't understand how these companies survive by doing such cheating with common citizens. Even if i just do fd/ppf of 40000 for 6 years, i will get better return. This is sheer fraud in the open daylight.
I have to reach out to concerned legal and regulatory authorities to get the help and justice. Really disappointing that such big companies (Max & axis) indulge in cheating so openly and arrogantly.

I had a policy of maxlife which was dure for premium i got reminder for tha from the main branch they asked to to pay 40000 Rs. which i paid but ispite of renewing my policy i was given new policy by forging my signature after complaining i was asked to provide specimen signature verified by my bank after providing they accepted that signature forging has been done and coolly asked me to fill policy cancelatin form and surronder the policy but refuged to pay the money

Dear Sir/Madam,
With regards I want to say that My name is Manish Kumar and I was employee of Max newyork life with emp code DEL 3337 for the period of March 2010 to Oct 2011, I have resigned the job but I was not able to withdraw my Pf amount because pf no allotted to me does not show in epfo services, I want to know the pf amount for my pf no.

So kindly guide me what is exactly establishment code and region of my...

Pl take ref. Of policy no[protected] and[protected] in name of asha kushwaha.
I had paid a single premium rs. 100000 by cheque no 066272 on[protected] but received two separate policies. When i paid single premium cheque, why i had allotted two different policies?
Again second objection is, my husband will retire on 31 dec, 1920. Then how can i pay further premium. I am unknown about 12 or 15 years or premium. Your officers not informed me about such a long premium period.
I request to you pl. Change my policies premium period and only allowed 5 premiums.
I you do so, i will pay all 5 premium if you not do so, i will not pay and will take legal action also.

Asha kushwaha

में आपकी compeny के adviser or manager दोनों के अगेंस्ट complain करने जा रहा हु। आपके adviser ने और मेनेजर ने मिलकर मेरी पालिसी के पैसे confirmation के बिना पालिसी रजिस्टर कर दी और आज मुझसे व्याज के साथ पैसे मागकर परेशान कर रहे है। आज से में हर दिन सोशल मीडिया पे इस हरकत को whatsapp फेसबुक twiter और newspaper में fraud cheating का मेरा किस्सा पेश करूँगा और हजारो कस्टमेर्स को इससे जागरूक करूँगा।। यदि आप चाहते है की में ऐसे न करू तो आप मेरे इन्वेस्ट किये हुए 1 लाख रुपये वापस दे। आपके पास 10 वर्किंग days है। बाकी 1 लख के सामने आपके 1 करोड़ के कस्टमेर्स को रोकूँगा ये मेरा वादा है।

My policy no is[protected]
my name is H Nagaraja rao

actually i got sms from max life insurance that i can pay online policy amount of Rs 4076.19/-, so i paid this amount through online on 04.07.2016

but again i got sms after the day that policy amount of rs 4076.19 is going to be debited on 08.07.2016.

hence if my amount has been debited twice plz refund the amount.

I wish to bring to your notice the following grievances on my surrendered policy no.[protected] at anna nagar, branch, chennai.
My name is r. Jayavelu, and i am from chennai. I have a policy with max new york which was taken in 13.6.2011 and the policy number is[protected].

The complaint on them is i had payed 3 years premium of 10, 000/- i. E 10, 000 per annum for 3 years. Dur to unavoidable circumstances i could not continue the policy. Today i have surrendered my said policy, and asked about my fund value and they told me that it is 30, 000 but when i asked them to surrender for the same amount they told me that 30% surrender charge would be applicable which was not told at the issue of the policy and they said i would now be getting some where around rs.14, 500/- only.

My friend mr. Varadaraj, policy no.[protected]With 25% of surrender from bangalore already launched complaints against the max insurance branches and got the entire amount as he spent. Due to giving wrong information from your representatives / agents leads to spoil your good name.

Therefore once again i request kindly arrange to return entire money with interest (I. E. Rs.30, 000/- hard earned money) otherwise i will go to the consumer court.
Regards

R. Jayavelu

I received a call from Max Life from no [protected] at 3.16pm today . She told her name as Sonia and she was very irrelevant and rude . When asked to be precise she abused and threatened me that I will not get the money and she will cancell the policy. She refused to tell the full name.Then I got another call from [protected] from a male who did not reveal his name and abused me furthur more on behalf of Sonia.Please take proper actions against these people who are tarnishing the image and reputation of your company. Hope to have a positive reply.
A Policy Holder

Before 5years i gone to axis bank for 200000rsfixed deposite.but your agent told me that why you go for fd, you come with me i will give you a master plan you will get mucch mony about 500000after 5years, now you have to pay only 50000rupeesafter one years you have to pay same amount next year you pay same amount total 3times you will pay 150000and after 5years you get 500000rupees And Axis Bank will responce to pay, but when go to tha bank with all my documents bank told me now you want to withdro your bond you will get only 75000.that policy is fixed for 25years.some boby misgude you.now that agent leave tha sarvice.Now you tell me what can i do?my douther want to go hyer stady but i have no mony.thanking you (ABHIJIT DAS)PH/[protected]

Hi, i am renu from gurgaon. I have a policy with max with was taken in 2011 (Policy no.[protected] i have paid 3 premiums i. E. 50000*3= 150000/-. Now i want to surrender this policy, when i talked to max's customer care executive she told me that i will be getting only rs. 16000/-. Which i think is very less. Kindly suggest how can i get the maximum amount.

Dear sir/ madam,
I have submitted a cheque for a term policy plan to mr. Viddesh at panaji office, goa in march 2016 and underwent medical tests for the same in march 2016. A month later, i was then informed to come to the office to fill a back pain questionnaire, which i did promptly.
However, there was no further communication and when my agent contacted the office on his accord in june 2016, he was informed that my term policy cannot be considered for the previous financial year. Mr. Viddesh informed me to resubmit a cheque for the new financial year. This delay in service and communication has caused a loss of tax rebate on the term policy amount of over rs.3000. My visits to the office to sort out the matter has also led to loss of time and money from staying away from my clinic.
I would be grateful if this matter can be sorted out with compensation for the loss of tax rebate and a fresh term policy issued.
Thanking you,
Sincerely,
Dr. Ashish rodricks
Goa

Dear sir madam,

Dear sir/madam,

I have taken a third party insurance from exide life (Policy number[protected]. Prior to this i had a policy running in maxlife insurance (Policy number[protected]. During this transition phase from maxlife to exide, max life held my account... And i was asked to contact max life as soon as i receive my policy papers from exide so that max can transfer my money to me... But this is really sad unfortunate and disheartening... That even after so much of follow up... I am unable to get my money back!!

I would be really thankful if you could please help me in getting me my money back!!

I have pasted my entire correspondence from maxlife below, i have been expecting a reply from them but no response hence i am forced to write it here.


Dear maxlife,

I am still waiting for a call from your executive, would really appreciate a cll or reply for my mail.

Thanks

On wed, jun 8, 2016 at 2:19 am, wrote:
Dear mr. Syed hasan,

Thank you for contacting us at max life insurance!

This is with reference to your request regarding the policy number[protected]. Our customer service representative ajit mohan das has been assigned your request and will get back to you with a suitable resolution shortly. Processing your request on priority is very important to us.

Please quote reference number: 16950224 for any further communication on this request, in future.

Thank you for choosing us as your life insurance partner. We look forward to serving you to your satisfaction.

Yours sincerely
Max life insurance customer services team

Note:
1) we shall communicate the resolution to you through electronic
Mail/letter.
2) our endeavor is to resolve your request at the earliest.
3) you can also call us toll free at[protected].


"sachchi advice sirf apne hi dete hain. Max life insurance. Sachchi advice"
...

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee (S) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

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...


—
धन्यवाद & no विवाद!!

Saiam hasan


"dear sir/madam,

I have taken a third party insurance from exide life (Policy number[protected]. Prior to this i had a policy running in maxlife insurance (Policy number[protected]. During this transition phase from maxlife to exide, max life held my account... And i was asked to contact max life as soon as i receive my policy papers from exide so that max can transfer my money to me... But this is really sad unfortunate and disheartening... That even after so much of follow up... I am unable to get my money back!!

I would be really thankful if you could please help me in getting me my money back!!
Waiting for a prompt reply!!

Regards!!"

Dear sir/madam,

Policy no:[protected]
I had bought a life insurance policy of rs. 2 lac in 2009. The agent told me that i have to pay for 3 years and shall get the maturity after 10 years. Now the company is telling your policy is in holiday period and deducted charges from money which i paid, i am in big loss now. Also i came to know about mis-selling and cheating in this policy. The company is not taking any action.

My request to all just don't buy any private company insurance, all are big cheaters.

Dear Sir/madam,
I had bought a life insurance policy of Rs. 1 lac in 2013 . The agent told me that I have to pay for 3 years and shall get the maturity after 5 years. Now the company has debited 4th year premium from my bank account. This is totally unfair and unethical. Even the same agent sold another policy of Rs 1 lac in 2013 which was cancelled by your Company in March 2016, only because of mis-selling by the agent. Now I also came to know about mis-selling and cheating in this policy also . The company is not taking any action in regards to grievances highlighted by me.
So please help me out in this matter as I m highly disturbed due to this .
Thanx
Bhawna Singla

My max life policy no[protected]
Date of proposal[protected]
Date of effective[protected]
Client id - [protected]
Holder name - pramod kumar
Mob no - [protected], [protected]
[protected]@gmail.com

Ir my policy nominee name type on bond wrong name (Babita sain) but correct name (Babita saini)
And i call and again call 20-25 time and attached pan card, bank pass book again and again 10-15 time mail to [protected]@maxlifeinsurance.com but not response max life company

Thaking you

Respected All,
I bought two insurance investment plans of Max life insurance co ltd vide policy no's:[protected],[protected]. The company never delivered the original policy bonds of these policies till date. Even the agent has done mis-selling and unfair business practices in these policies. I have all the evidences in documentary form with me. I have asked the company to cancel my policies under the free look period option of 15 days as the company failed to deliver the policy bonds. Even the company has already admitted over the email that they do not have any delivery proof available with them . Now they are befooling me and are not ready to cancel these policies under free look period of 15 days.
If the company continues to ignore my concern then I shall highlight and justify all the unfair and unethical practices used with me.
Regards
Vikas Singla, Delhi