Max Life Insurance Complaints & Reviews

Advent to the subject cited above, i have been continuously follow up with the max life insurance for the maturity claim settlement. I have submitted all the relavant documents including the change of address with proof and bank a/c no. I understand that checks has delivered at hyderabad to the unknown person.
Kindly see that resolve the issue.

Regards,
D. Gopala krishnam raju
Vice president
Kakatiya cement sugar & industries ltd.,
V. P bunglow, srinivasanagar, jaggayyapet-521175
Krishna dist., a. P
Mobiel:[protected]
Email:[protected]@gmail.com & [protected]@gmil.com


Gopalakrishnamraju dandu
Aug 24 (2 days ago)

To service. Helpde., claims. Support, me
Dear sir/madam
Reference number:17135584

Waiting for my check. Pl get me the same at the earliest possible.


Regards,
Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]


— forwarded message —
From: gopalakrishnamraju dandu
Date: tue, aug 23, 2016 at 3:50 pm
Subject: re: policy no:[protected]
To: service. [protected]@maxlifeinsurance.com, claims. [protected]@maxlifeinsurance.com
Cc: gopala krishnam rajul d


Dear sir/ madam,

Reference number:17135584

Refered to the said number, i request you to update my policy maturity claim.

I have received sms to mobile no:[protected] from you your customer services as bleow on

1. Check sent through professional courrier vide awb#ggn99013027 on 05.08.2016
2. Check sent through professional courrier vide awb#ggn90866164 on 08.08.2016

Till date i havn't received checks from the professional and enquired on proffessional courrier at jagggayyapet branch said the checks delivered at hyderabad.

I surprised how it can be delivered at hyderabad and to whom

I have submitted all documents with address proof and bank a/c no and passbook copy.

Kindly get me back the status and get me my checks at the earliest.

Regards,
Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]

On tue, jul 26, 2016 at 9:35 am, wrote:
— this memo is classified public —


Dear mr. Krishnam

Thank you for contacting us at max life insurance.

This is with reference to your request regarding the policy number[protected]. Our customer service representative will get back to you in 3 working days with a suitable resolution. Processing your request on priority is very important to us.

Please quote reference number:17135584 for any further communication on this request, in future.

Thank you for choosing us as your life insurance partner. We look forward to serving you to your satisfaction.

Yours sincerely
Max life insurance customer services team

Note:
1) we shall communicate the resolution to you through electronic mail/call/letter.
2) our endeavor is to resolve your request at the earliest.
3) you can also call us toll free at[protected]

Inactive hide details for gopala krishnam rajul d — 07/26/2016 08:10:41 am — dear sir, i am surprised after read mail. I thinkgopala krishnam rajul d — 07/26/2016 08:10:41 am — dear sir, i am surprised after read mail. I think you people don't find time to read

From: gopala krishnam rajul d
To: claims. [protected]@maxlifeinsurance.com,
Cc: gopalakrishnamraju dandu, service. [protected]@maxlifeinsurance.com
Date: 07/26/16 08:10 am


Subject: re: policy no:[protected]


Dear sir,

I am surprised after read mail. I think you people don't find time to read customer mail completely and without reading sending reply afters remainder.
Pl read my mail and will have all the details what you required.
However i am giving once again the details requested by you and do the needful action at the earliest.
My sincere request is please improve your services otherwise one day will come to close your buisiness.
All the relevant document have been sent through profissional courier (Consignment note number: jpt 26909 dated 04.07.2016) to your hyderabad branch - mrs. Swathi-assistant manager, phone no:[protected] & 66416532, narspur house, main road, himayat nagar, hyderabad, telangana state, pin:500029

Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]

On mon, jul 25, 2016 at 5:23 pm, wrote:
— this memo is classified public —


Dear concern,

Thanks for writing to us.

This is with reference to your query regarding the policy number[protected]

Kindly confirm, when and where you've submitted the claim docs...


Regards
Claims support team
Max life insurance co ltd.
2nd floor, operations centre, 90-a, udyog vihar,
Sector-18, gurgaon - 122 015, haryana, india
Fixed line - +[protected] extn # 9699
Fax line - +[protected]

Write to us at 'claims. [protected]@maxlifeinsurance.com'

"max life leads the private life insurance space by settling 96.03% of claims in fy 14-15."


Inactive hide details for gopala krishnam rajul d —[protected]:33:51 pm — dear sir/ madam gentle reminder and awaiting forgopala krishnam rajul d —[protected]:33:51 pm — dear sir/ madam gentle reminder and awaiting for the status.

From: gopala krishnam rajul d
To: claims. [protected]@maxlifeinsurance.com, service. [protected]@maxlifeinsurance.com,
Cc: gopalakrishnamraju dandu
Date:[protected]:33 pm
Subject: re: policy no:[protected]


Dear sir/ madam

Gentle reminder and awaiting for the status.

Thanks & best regards
D. G. K. Raju
Vice president
Kakatiyacements
Mob : +91 [protected]

On sat, jul 23, 2016 at 3:08 pm, gopala krishnam rajul d wrote:
Dear sir/madam

Here by requesting your good offices to settle may claim for the policy no:[protected].
All the relevant document have been sent through profissional courier (Consignment note number: jpt 26909 dated 04.07.2016) to your hyderabad branch - mrs. Swathi-assistant manager, phone no:[protected] & 66416532, narspur house, main road, himayat nagar, hyderabad, telangana state, pin:500029

Please find the attachment for the same.


Thanks & best regards
D. Gopala krishnam raju
Vice president
Kakatiya cement sugar & industries ltd.,
V. P bunglow; srinivasanagar
Jaggayyapet, krishna district, a. P
Pin:521175

Mob : +91 [protected]

To
All,
Max life insurance company has done a big fraud of Rs. 4 lac with the support of their partner Axis bank ltd in my policy no's:[protected],[protected]. The agent had issued me fake policy benefits certificates on letterhead of Max life insurance co Ltd and also forged our signatures in the policy records. Now the company and axis bank both are not ready to understand my pain and mental agony I m going through. How I will educate my children without this fund which I saved for education of my children?? I m in mental agony and not even able to sleep as i m on verge of losing my money.
Warm Regards
Sukhbir

Dear sir/ madam
I invested my hard earned money in the policies of max life insurance company ltd through the authorised agent of max life insurance. The agent has done fraud and cheating with me and my signatures are forged in all the policies. I have already justified this forgery and the company has already admitted in few policies. Now they are refusing any signatures forgery in rest of my policies. The agent has done totally different signatures in all of my policies but now the company is totally supporting the agent. Even I have asked the company to get my signatures forgery investigation done in a forensic lab st my cost but they are reluctant to do so because my signatures are totally mis-matching with the signatures on the proposal forms. Please help in this matter.
Thanks
Tarun
Policy no's:[protected],[protected],[protected],[protected],[protected],[protected]

My Policy IS 'Max Amsure Secure Returns Builder ULIP - Level -
Simplified Base Risk - New',

Policy No is[protected],

Policy issue date : 09-Apr-2009 sum assured Rs.1, 50, 000/-

I want to know my policy status & fund value at present.

please inform by email.
My mail ID: [protected]@gmail.com

with regards

Thanking you

Prosenjit Das

I Manohar Sadashiv Deodhar had my policy matured on 19th April 2016. In spite of repeated visits to Dombivli office, there is no action been taken and I am informed that the papers have been sent. I have not yet received any papers till date and this is getting on my nerves now . The max people are absolutely useless and make false promises .

I would like to take this complaint further .

Thanks and regards,

Manohar Deodhar

This is ganesh working in leading national mediaMy policy number is[protected]..I have paid all my 6 years premium of 60, 000 but when i went to close my insurenace plan, they are saying i can only get 24000...This is truely atrocious..I am not saying max life to pay any bonus, please return the premium that i have paid without any interest...Please ensure this complaint is resolved failing which your brand name will get affected in media..

regds
Ganesh

I have not my incentive. I have gone in office also. But no one is giving proper answer, they are telling come after 2 or 3 days. After that also no one is giving response. Again the same thing.

1st floor, d. J. Residency, lbs marg, next to woodland hotel, wagle estate, thane west, mumbai, maharashtra 400604

Dear all, i'm navaneetha, with account[protected] in maxlife gainplus, am paying for this policy since 3years, i know i shud pay 2more premiums to complete 3years, i paid 40, 000 per year, now i have 3months old son, to take care of him, i resigned my job, i had kept an email to customer care but no proper reply, instead am getting calls to pay my premium

Dear friend i bought a life insurance from max lifE in 2009 and after paying continuesly u year of premium i think to surrender the yhe policy and max life told me that you will only 30 % of your paid ammount. After paying 72500. They are giving me surrender value 31872 rs. Please help me my policy no is[protected]
Please suggest me what should i do for getting my full ammount.

Vikram singh rawat
[protected]

I have made several request to get my premium paid receipt but they are not sending me.
Made calls to customer care for about 10 times but they are disconnecting call when I ask for receipt.
I want my receipt as soon as possible. don't fool people you cheaters

Don't like the ax life insurance i also told the customer service center then today my account debited the amount 20738 i want my amount because my loan emi amount due date is 10 aug then please refund my amount immediately otherwise i will go for courts

Due to one of my relative constant pressure who is max life executive i didn't say no to purchase a policy from max due to her persistence.
Now i want to withdraw my hard earned money from max life. I called there customer care but they are saying your money will be lapsed you will get nothing if you don't invest for more 2 years.
I will suggest to all please don't choose max life for your investment. May be you will loose your hard earned money.

My policy no.[protected]
Till date i have invested 25000.
Please help guys how to recover my money. Can email me on shailendra. [protected]@live.Com

Thanks and regards

I am hiren patel
i want to cancle my policy and get back my money because in now days i dont have any sufficiant fund of money so i cant pay this amount and i want to get back money
when i start a policy at that time ajunt could not discuss regarding this issu otherwise i cant take this policy

my policy number is:[protected]
and another policy is :[protected]

please replay me as soon as possible
because of money problem

I have taken this max policy[protected] in march 2012 thru axis. I have so far deposited 5 annual premiums of rs. 40000 yearly. Due to some financial crisis, i planned to surrender this policy. When i reached out to customer care, they told me that if i surrender the policy i will only get 30% of last 4 premiums submitted. It is shocking to know that max is going deduct almost 75% of the total premium deposited. This is fraud. Even if one put his money in savings account, the money will grow but in this plan, it is depreciating badly.
Now comes the information shared by the agent while selling this policy to me. He convincingly told me that you can surrender the policy after 3 years lockin and there will be minimal surrender charges. He also told that if i submit all the 6 mandatory premiums, i can surrender the policy after completion of 6 years and i will only get premium paid plus paid up yearly bonus. As per him, if you surrender policy after 6 years but before maturity, i will not get sum insured. I have been cheated by the agent as he made false claims and did not mention 30% return or cash value clause once. He even claimed that if i keep the policy for full 20 years, i can get 6-8 lakhs total maturity return.
I tried to reach the agent but he left axis bank. I even tried to reach the contact number given in my online policy account as my insurance agent but the person said he was never with max and his number is mentioned wrongly there. Even the information in online account is fraud.
Don't understand how these companies survive by doing such cheating with common citizens. Even if i just do fd/ppf of 40000 for 6 years, i will get better return. This is sheer fraud in the open daylight.
I have to reach out to concerned legal and regulatory authorities to get the help and justice. Really disappointing that such big companies (Max & axis) indulge in cheating so openly and arrogantly.

I had a policy of maxlife which was dure for premium i got reminder for tha from the main branch they asked to to pay 40000 Rs. which i paid but ispite of renewing my policy i was given new policy by forging my signature after complaining i was asked to provide specimen signature verified by my bank after providing they accepted that signature forging has been done and coolly asked me to fill policy cancelatin form and surronder the policy but refuged to pay the money

Pl take ref. Of policy no[protected] and[protected] in name of asha kushwaha.
I had paid a single premium rs. 100000 by cheque no 066272 on[protected] but received two separate policies. When i paid single premium cheque, why i had allotted two different policies?
Again second objection is, my husband will retire on 31 dec, 1920. Then how can i pay further premium. I am unknown about 12 or 15 years or premium. Your officers not informed me about such a long premium period.
I request to you pl. Change my policies premium period and only allowed 5 premiums.
I you do so, i will pay all 5 premium if you not do so, i will not pay and will take legal action also.

Asha kushwaha

में आपकी compeny के adviser or manager दोनों के अगेंस्ट complain करने जा रहा हु। आपके adviser ने और मेनेजर ने मिलकर मेरी पालिसी के पैसे confirmation के बिना पालिसी रजिस्टर कर दी और आज मुझसे व्याज के साथ पैसे मागकर परेशान कर रहे है। आज से में हर दिन सोशल मीडिया पे इस हरकत को whatsapp फेसबुक twiter और newspaper में fraud cheating का मेरा किस्सा पेश करूँगा और हजारो कस्टमेर्स को इससे जागरूक करूँगा।। यदि आप चाहते है की में ऐसे न करू तो आप मेरे इन्वेस्ट किये हुए 1 लाख रुपये वापस दे। आपके पास 10 वर्किंग days है। बाकी 1 लख के सामने आपके 1 करोड़ के कस्टमेर्स को रोकूँगा ये मेरा वादा है।

My policy no is[protected]
my name is H Nagaraja rao

actually i got sms from max life insurance that i can pay online policy amount of Rs 4076.19/-, so i paid this amount through online on 04.07.2016

but again i got sms after the day that policy amount of rs 4076.19 is going to be debited on 08.07.2016.

hence if my amount has been debited twice plz refund the amount.

I wish to bring to your notice the following grievances on my surrendered policy no.[protected] at anna nagar, branch, chennai.
My name is r. Jayavelu, and i am from chennai. I have a policy with max new york which was taken in 13.6.2011 and the policy number is[protected].

The complaint on them is i had payed 3 years premium of 10, 000/- i. E 10, 000 per annum for 3 years. Dur to unavoidable circumstances i could not continue the policy. Today i have surrendered my said policy, and asked about my fund value and they told me that it is 30, 000 but when i asked them to surrender for the same amount they told me that 30% surrender charge would be applicable which was not told at the issue of the policy and they said i would now be getting some where around rs.14, 500/- only.

My friend mr. Varadaraj, policy no.[protected]With 25% of surrender from bangalore already launched complaints against the max insurance branches and got the entire amount as he spent. Due to giving wrong information from your representatives / agents leads to spoil your good name.

Therefore once again i request kindly arrange to return entire money with interest (I. E. Rs.30, 000/- hard earned money) otherwise i will go to the consumer court.
Regards

R. Jayavelu

I received a call from Max Life from no [protected] at 3.16pm today . She told her name as Sonia and she was very irrelevant and rude . When asked to be precise she abused and threatened me that I will not get the money and she will cancell the policy. She refused to tell the full name.Then I got another call from [protected] from a male who did not reveal his name and abused me furthur more on behalf of Sonia.Please take proper actions against these people who are tarnishing the image and reputation of your company. Hope to have a positive reply.
A Policy Holder