Max Life Insurance Complaints & Reviews

Ankit Sharma — Not received correspondence course yet after 18 days

Sir I have deposited 11000rs for correspondence course in Hindi medium bt not received the same as on 11/09/2015...after so many communication they aren't replying satisfactory answers.

Complaint against missed call

Sir / Madam I have been receiving missed call from no[protected] When called back he revives my phone but says nothing. Please do something. I want to know who the person is. And why he/she is giving missed calls unnecessarily.

Max Life Insurance,

As mentioned in my earlier comment your customer care service team called me and said my policy will not be cancelled. However they never gave clarifications on the issues I raised. I replied back to your nodal officer as well but he has not yet replied again. I just want my hard earned money back as soon as possible. Also stop the false practices to sell your policies.

-Shobhit

Max Life Insurance,

Your customer service team contacted me only after I submitted my concern on internet and told me that my policy will not be cancelled. However they never gave any significant resolution to my concerns. I want my money back as soon as possible. Also stop using false practices to sell your policies. Just let me know how soon can you cancel my policy and give my hard earned money back to me.

-Shobhit

sir, I have recived a frequent calls regarding policy of max life insurance that i have to deposit Rs 20000/- ( one time investment) in favour of "Clubmax"and i will get Rs 675/- per month upto 9 years & cashless medical card of Rs 3 laks Kindly tell me is there any such policy exist or it is a fraud policy?

get refund of insurence

my name is rameshbhai mohanbhai patel.i took insurence from your company but i have a financial problem i can not pay primium.plz give me my refund. my policy no is :[protected]. the policy was moneyback.immidiate refund in my bank account.

THANK YOU so much.

Even I got a call today. And I was going to pay money for it. THANK YOU again.

If "MAX LIFE INSURANCE" is not taking any action against it that means they also involved in it,

They should take serious action because fraud work is on their name only and still "MLI" at home, I need help from "MLI"

Today One guy called Amit Saxena called me up and told me to Pay Rs.30, 000/- one time payment. He said that I will be getting Rs.900 every month for next 9 years as pension, after 12 months and he wanted me to make payment to him by way of cheque. He also said that There is Health Insurance coverage to the extent of Rs.5, 00, 000/- I have also sent to him my Photo and Pan card copy thru Whatsup.
His Number given is +91 [protected]. Please confirm back whether this is genuine or it is a fraud.

I am yet to make the payment.

Please do not pay. This guy is a fraud. I have lost 45, 000.00 as I bought 3 policies under similar circumstances and am still waiting to get documents. No reply from Amit or his team. No one picks up telephone. If you or anyone is offerend any policies, make sure it is original form to be filled up and also check with the insurance company prior to making payment. Once payment is made, your money is gone. I am trying to put up a case with the police. Not sure if they will atall look into the case. But we need to stop this guy...
Parag Shroff (Mumbai)
[protected]

Same things happened with me and now money has gone, so can we identify these guys? where they are sitting? can we complaint against these guys in the police station so police can take serious action and we can get money back, because these type of fraud work should stop in India

If there anybody to help me to get my money back so please help me, it will be great help from them

I have sent mail to Mumbai and Delhi Police station aslo but still I didn't get any response from police station, I am waiting response from police station and then I will go physically to police station and will give complaint

Hi All,

I have paid 15000 and they are still calling me to take one more policy as part of diwali dhamaka.
They will be calling me in a day or two as I told them to.

Let me know how we can get hold of them?

Ashish.

I too got a call on 14th Oct (a day before elections in Maharashtra) from a girl named Kanika Sharma. She said that she was calling from the New Delhi head office of Max Life Insurance. She came up with this plan wherein i had to make a one time payment of 20, 000 & after 5 years i will be getting an assured amount of 40, 450 (Tax free). Also this payment of 20k can be considered under 80C to save tax. Plan name was 'Guaranteed Return Investment Plan'. The benefits don't end here. Along with this i get a Life insurance of 4L for 5years + family medical cover of 2L for 5years which will include cashless treatment where hospitalization is not compulsory. Plus i get a lifetime membership from Max Club. She gave me 2 options:
1. Plan without membership wherein cheque payment of 20k will be in the name of Max Life Insurance.
2. Plan with membership that has 3 more benefits wherein cheque payment of 20k will be in the name of Max Club.
2.1. 1st benefit is a commission of 20% !!!
2.2. 2nd benefit is that my Life insurance will get extended for 100 years.
2.3. 3rd benefit is that my family medical cover will get extended for 100 years too !!!

I told her that i had been cheated earlier & hence i wont invest unless you send me a mail or tell where can i find more details about this plan. To this she replied that "Sir, it is a limited 1 day offer for limited customers. It is not a standard plan & hence details aren't available in writing or on the website." I was too skeptical about this plan but the lady sounded so professional & convincing that i fell for it. I confirmed that i was interested. She told me that there will be a free look period of 15 days during which i can cancel the plan & get my entire amount back. She gave me a couple of other numbers where i could call for assistance. She assured me that this is a genuine Max Life Insurance product & that there is no involvement of any agent & hence safe. All the agent benefits would be given to the customer.

She told me that i will be getting a confirmation call next day morning i.e.15th Oct & product details will be explained & verified once again so that you are satisfied. I got a call in the morning from a guy named Amit Singhania. He spoke to me for a while, explained the exact same things that Kanika had said. I told him too that i doubt the authenticity of this plan to which he again told me about the free look period of 15 days. I again fell for it. It then struck to my mind that it makes no sense for anybody to go for this plan 'without' membership as it has no benefits that i get with membership. So obviously everyone will go with membership & hence make payment to Max Club instead of Max Life Insurance. I tried searching about Max Club on the net but couldn't find anything helpful. I then called up Max Life Insurance customer care number but the office was closed because of elections. I had a feeling that something was wrong. So i delayed her calls for a while. Went home after voting & again checked the net. The document collection boy was about to reach my residence (which was wrong address given by me as i was already doubting the plan :P) to collect the cheque & documents & so i had very less time to do a last check. Fortunately i found many blogs where exact cases were mentioned & claimed to be frauds. Names of Kanika Sharma & Amit Singhania were also found in such complaints. Also their numbers were found but with different names. None of the complainants had received the policy bond or money. Infact no one had answered their calls. Then came Kanika's call & i confronted her. She got furious & nervous & disconnected the call. Even the document collection guy didn't call. Thank God & thanks to all you people who shared their experiences on the internet, otherwise i would have been a victim too.

PFB the numbers they used to call me:

[protected] (Kanika Sharma)
[protected] (Their service number)
[protected] (Kanika Sharma)
[protected] (Amit Singhania)

Note: Always ask to provide policy details in writing. Either in the form of a brochure or on email. Check the ID of the person who is contacting you personally. If possible take a picture because even employee of insurance companies do such stuff. Friends & relatives of mine have been victims earlier. Invest safely.

Hi Sir, No one contact me till date
FYI... I went to your head branch in Bhopal yesterday & meet Max life manger. I told all issues, she apologies & accept your mistake.
She confronted your agent, Your agent also accepted his mistake but deny to return me my money. Please solve my issue.
Regards
Satish Kumar

Hi Sir I want to know WHEN WILL YOU CONTACT ME?

My number is changed to [protected], other things you can verify over phone.

Hi

My complaint has been reached and got a mail from max life insurance, saying that this policy can not be refund unless paying 32000 rupees.Because they are saying i have not paid 2 ATP but i have paid 1 year and 11 months premium till now, As per their rules if any i have to pay just one month premium to complete 2 ATP, But MAX LIFE asking me to pay till date premium 32000 to surrender. So i had forwarded the complaint to IRDA too, let me wait.

Thanks
Jayakanth
[protected]

Max life is telling me to pay till date premium 32500 rupees to surrender but


As per MAX LIFE concern and rules 2 ATP has to be paid in the time of surrender. If it is so i have paid one year and eleven months premium so i have to have just one more month to finish 2 ATP.
But you are telling me to up to date premium. There is no logic and you also lapsed my policy after my first surrender attempt. This is 0 DB policy and ulip so how can you lapsed my policy. Nothing bonus or gurantee beneifts you are going to give it in this policy apart from my fund value. I would like to pay just one more months premium and i want to surrender.

Regards
Jayakanth
[protected]