Max Life Insurance Complaints & Reviews

This is with the extreme of a customer's frustration caused of a highly unprofessional behavior and service by MaxLifeInsurance. These are the points which are compelling me to knock the door of some judicial authority.

1. My policy was surrendered one year ago (April 28,2012)when one of the Max's executives Mr. Mohit Tiwari misguided me with the assurance that I'll receive the surrender amount in my account...

I'm gnanasekaran s/o Krishnan and nomine is SELVI.L. and policy no is[protected] and what will be the fund value in the year of 2013...

Dear Consumer Complaints Forum,

I was persuaded to invest in a policy of Max Life Insurance Company when I visited Axis bank regarding my savings account. I paid Rs.46,000/- on 17 November 2012 towards the plan. Till today they did not issue the policy documents or even the payment receipt to me. I have been calling and mailing to them and every time I receive a new false promise. When I got fed up with their behavior and asked...

I am very much happy to being existing customer of Max Life Insurance (Policy Number :[protected]. But some of personal urgent financial requirement I am planning to withdraw my policy. While submitting withdrawal application the concerned person is raising the issue of "SIGNATURE MISMATCH". I also agree that, my signature is looks little bit different than in the application form( which I signed 5 years ago). For my eyes the signature...

what is my policy surrender value...

Hello,
I am unable to login to the customer portal of max insurance site for last 1.5 years
i have a valid user id and password but every time i click on submit i get an error
"Response.Textlength is null or not an object".10300998
I have mail the service.[protected]@maxlifeinsurance.com number of times but did not any satsifactory reply.
the just send standard reply with steps on how to registerbr...

I am holding their policy no.[protected]. I am paying my premium from last 5 years . I had decided to surrender this policy due to monetary constraints. Their customer care executive is replying that I will only get 30% of the total premiums paid. Is there any legal action possible against this company for fraud. There should be zero star rating for such companies....

DEAR SIR I AM AGENT OF MAX NEW YORK LIFE INSURANCE COMPNY LIMTED THAT IS NOW MAX LIFE INSURANCE COMPNY.MY AGENT CODE IS 401264. I HAVE NOT RECIEVED MY TAX REFUND CHEQE YET .TIME PERIOD IS FROM[protected] TO[protected].MY ASSGSMENT YEAR 2011-12 .AND PAN CARD NO-DARPS9394K. CHALLAN SERIAL NUMBER IS-49345. I HAVE COPY OF FORM NO-16 A.BUT IN .JPG NOT IN PDF SO I CANNOT SEND U THAT COPY.I HAVE NOT RECIEVE MY TAX REFUND CHEQE YET.PLS HELP US . ISHANT...

I signed up for a new insurance policy with Max Life Insurance in Dec 2009 and paid premium for first year. In 2010 Dec, I missed the payment and made the payment in Jan 2011 (Please find my bank statement attached below that shows proof of payment) and also the payment history page screenshot from Max Life Insurance website as well. In 2011 I didn't pay the premium. Now when I contacted then to revive the policy, the firm says I was...

Hi i am having max life insurance policy which plan contain Max life secure dreams plan where i am paying Rs.15000 P.A. which is for 10 years i has taken this policy in the year 2009 where checked my statment in just now 2012 which is reflcting half of my premium amount is getting paid in the administrative charge which , i had never seen in any of the insurance compnay is charging such huge amount of admin charges also i paid around 4...

I will be retiring in the next 5 years. I called Max Life to enquire about their retirement plans but the representative was not very helpful. I would like to learn plans from Kotak or Bajaj. Feel free to call me at [protected]....

Hi,

I wanted to know the status of the policy .
I want to know the amount which is there in the policy now.
If i submit the policy details how much money i will get in hand .
Expecting for your answer. Please do the needful ASAP.

Client Id:[protected]
E-mail Id : rajalakshmi.[protected]@wipro.com
Policy holder name: Kamatchi T

Regards
Rajalakshmi T...

This is regarding policy #[protected] belongs to me shubhra bhargava.
Registered email ID- bhargava.[protected]@gmail.Com

1. Policy surrendered on 21st september 2012. Max life insurance promised to get the amount rs. 70000/- Transferred to my account in 15 working days.
2. As it DID not happen and moreover at customer care no-one had any clue why and what is wrong, I launched a complain to them on 13th october 2012....

I have complaint against Max Newyork Life Insurance Co. Ltd.

EMPLOYEE CODE: RAJ0385

I am Vishal D. Joshi working as an Agency Development Manager at Rajkot Branch.

I resigned on 23-MAY-2012 with 15 days notice Period Hence Last date to serve notice period was 6th June 2012. My Resignation Accepted on 31-MAY-2012 and From 1st June the attendance system called CafeHR, My id was blocked. I have tried...

I took Max Life Insurance Policy in June 2009 and locking period of 3 years completed in 2012. I paid all premiums during my policy. My policy name is Unit Smart Assurance where locking period is only for 3 years.
Despite it is written in many places in the Rule booklet provided by Max Life insurance company that Policy will be terminated only when Fund Value is less than single ATP they have terminated policy with the false statement...

Dear Friends, Never ever buy any life insurance or health insurance policy from Max Insurance Company (Earlier known as Max New York Life Insurance).. They are absolute cheaters and they are here to nibble away your money... I purchased a policy from them and paid premium for 22 months... They never provided me premium receipts on their own.... The ECS instructions were changed by them as they are
fraudulent company... Then they later...

I joint a policy to MaxNewyork Life on 18th Nov.2011, No. o[censored]nits allocated to me was 4500, now on 28th Sept.2012 it has reduced to 41968 only. A complain lodged and Company reply un-satisfactorily, saying monthly administrative charges,mortality charges etc...by doing so my fund value is reducing instead of gaining.
Now I plan to surrender the policy, that also no use because of 5 yrs.locking periods,means money will get back after...

sir

my policy no. is[protected] in r/o Avanindra Pal Singh but premium receipt not received neither my home address nor my office address till date so that i requested that intimate current status of my policy and monthly receipt of policy may please sent my home address vill & post-Golabazar, district-Mainpuri(U.P) Pin code-205001 and also intimate how can know our policy status through website....

Dear sir,
I, Tripura sundari devi, whole life poloicy hoder in Max Life. My
policy number is[protected]. I paid my premium due for the year of
2012, August. I received confirmation receipt also. But I received a
letter frm you that, which my policy is lapsed and suggested me to pay
Rs.200.48. I cant understand why ur people frequently called me abt
premium payment even I paid, still I received letters...

I am a customer of Max Life Insurance previously known as Max New York Life Insurance,

The incident is dated 08th Sept 2012. I went to a branch office at Max Life Insurance, in area of Kothrud in Pune. I Surrendered all my documents with 5 signatures of mine, which were asked to be done by the branch officer to me.

I did those signatures and submitted all the required documents with my original policy document,...