Medi Assist India Complaints & Reviews

I h ave submitted my claim document on 5th of june, i am getting tracking no on 8th june as - mum00168..., but still my claim no is not generated. Its almost 2 month, i called so many times to customer care they told me we will escalate this with escalation no 4775922, 20 days ago, but still no one giving me response. Every time they tell me give us 3 days claim no will be generated. But actually its not happens. Let me know where i can escalate...

Maid no [protected]

We have submitted our papers for claims on 11th june 2018, after continue follow up for claim of one month have not got any resolution yet..
We are calling on medi asssist number also.. But no one is bothered over there on call... The service is so pathetic..
Need the claim money as soon as possible..
Policy we brought form kvo seva samaj sanjeevani....

My claim ID is 16653730, bill is pending since feb 2018(screenshot is attached)
Only due to a reciept of Rs. 8500/- which was not issued by the hospital because we didnot deposited any money in advance, but full payment was made at the time of discharge, and hospital issued BILL for the payment.

What is the mistake from our side, if we don't had the reciept. Please do the needful....

I am Alakesh Chakravarty, working in TechM, Bangalore (Member Id.- 25522). Let me elaborate this situation and I request you to treat this a Highest level of Escalation.

14.05.2018 - Visited FORTIS Hospitals, Bannerghatta Road. My wife was advised to undergo surgery for “Laparascopic Bi Lateral Hernia Repair” immediately.
14.05.2018 - Received the estimation Sheet for approx. 2 lakh for the surgery plus other charges...

I am Indrajit kumar upadhayay, I have tried lot of call to customer service but no any people pick the phone last two days.
I had renewal our medical policy on 7th of June 2018, But no provide any documents from your side, like TPA Card or Hard copy of insurance yet.
So please provide us our TPA Card ASAP.

Thanks & Regards
Indrajit kumar upadhayay
Policy no - 272900/48/2019/6273...

Inspite of repeated emails from my end no initiative has been seen from your end regarding refund of my rs 61157 amount.I have repeatedly sent the bills both by post and by mail.You have mailed me that you will be doing it shortly.But still no initimation has been seen.If this thing continues, my lawyer and consumer forum will have the necessary dealings with you.Alreadt the issue has been reported to consumer forum and complain has been...

Hi Team,

URGENT ATTENTION!

Can I've the settlement letter and my original documents of the below claim Id ASAP. As I need to submit the same to claim the balance amount with my brother's insurance company.

It's been more than 2 months now and still haven't heard from you.

Medi Assist Id: [protected]
Policy no: 670100/32/17/04/00000006
Insurer Claim no: TP[protected]br...

Dear Sir,
I was admitted to Aashka hospital, Gandhinagar for right Knee operation on 10.03.2018. I had submitted bill for Rs 161752/ on 12.04.2018. The bill was passed for Rs 138764/ on 09.07.2018.
The insurance co has not paid me Rs 22988/= Out of 22988/ following bill for Rs 20532/= is not paid.

Aashaka hospital medical store medicine bill Rs 20532/=

I had to purchase medicines for Rs 20532/...

We have submitted claim form for hospitalization along with necessary documents on 10.06.2018 and received claim confirmation mail to National Insurance Company Raichur branch and the same was confirmed by Raichur branch manager. Please let us know claim status for above policy number. We have tried to call your Hubli Office and our call was unanswered....

This is regarding reimbursement claim follow up with Medi Assist India for almost 8 months,
The case is I have submitted reimbursement claim for he first time in my 4 years 10 months, for which I was asked to provide covering letter for late submission of claim though I was under treatment, and now when I am asking to return my original bills and reports, I am getting no response from neither mediassist official mail nor from vedanti...

Hi Sir/Madam

I have an insurance of National insurance Company for my father. The TPA for this is Mediassist. He is suffering from throat cancer and had undergone radiotherapy. After few months of radiotherapy he became very weak and needed supportive care and further investigation and treatment plan for surgery. We applied for cashless facility but Mediassist denied with a sentence that "denial of cashless is not the denial...

I have applied for the medical claim regarding my sudden chest pain .So, In emergency I was admitted in the hospital in hurry and when I become stable I did the further process of admission in hospital so the hospital management print the admitting time when I paid the deposit amount which is much later than the actual time and in case of discharge also there are certain process you have to apply for discharge first so time of leaving the...

I have submitted a partial reimbursement claim for maternity of my wife. Medi Assist has denied both pre-hospitalization claim and post-hospitalization claim .
They also denied new born baby bill stating that hospital admission is not clear. I fail to understand how can it be not clear in case of maternity.
If the claim has to be denied on the face of it then why did Medi Assist kept on asking me for so many documents and so...

Sir,
I have submitted a claim (Claim no[protected] for my daughter in medi assist for inguinal hernia.
As per the discharge papers of the baby given by hospital it was not present at the time of birth hence it is not a congenital disease/defect, also the opd notes of the hospital where baby got operated states that it is not congenital in nature.
Secondly even if we take this as a mistake from hospitals n go by the insurance...

R/sir
I'm regular payee person of the oriental insurance company for the last many years which you are totally.
On 30may2018 i was admitted my wife due to electric shock in d. S hospital mathura. And after this i sent all the required documents for settled the claim to mediassists which reached you on 06/02018. Till now claim is not settled. Ni information regarding this i am getting. It us impossible to talk you with toll free...

I am the employee of mnc company. My son was admitted for the 5 days in the month of may 2018 and the hospital was out of mumbai. I asked the agent what documents required for claim and i brought all the documents from there which he was listed. The original documents submitted are as below,
1) final bill (Having stamp of the hospital with the signature of the doctor)
2) discharge card (Having details of why he was admitted...

Dear sir,

Policy holder name: kishorbhai shantilal dave
Policy number:[protected]
Claim number is 16556891

We are regular premium payer with my all of family last 2 year or more.
As per above claim number we are submitted all necessary document as per rules & regulation to medi assist office in vadodara on month of march-2018. Insurance team rejected claim without any reason. We...

I am cognizant employee and i am going to admit columbia asia hospital for gallbladder operation and estimation amount is near about 92k. After aplying i received an approved amount of 40k.
Now none of the mediassist person are able to clarify the amount on what basis i am getting this much amount.
After waiting for long time they are picking up phone or some times that also not occuring.
In our official portal it's mentioned...

I would like to escalate the below claim for my father who passed away on 9 dec 2017 and i had requested for his claim of ~inr 72, 000 in the month of mar'18.

It has been more than 3 months i have been chasing with response as "in process", can you update me how long does this take to process a claim???

It has been one of the worst experience considering the situation am going through. How can such a reputed...

Maid: [protected]

I am unable to get status of my submitted claim. I am trying to get the status and update over it but unfortunately unable to get it through either message or online.
After confirmation with meddiasist team i submitted the claim reimbursement documents to meddiassist executive by hand on 11th/12th april 2018. After which i got the acknowledge message from meddiassist team that they have recieved the...