Medi Assist India Complaints & Reviews

My claim no is 16631947. I have submitted (Date - 23/03/2018) all the documents & investigation reports in original & discharge diagonosis. But then again they ask for the same. I mail atlst 17/18 times & called 30 times. But nothing had been resolved till date. They never revert back. One week status shows pending next week it shows under processing. Then again show status pending. Kindly escalate the matter to higher official. Even i ask...

My claim no re: reimbursement/claim no: 95212201 and claim no 95237609 has been not progressed even after providing all the required documents since january 2018. Whenever i mail them about the status the only reply i get is we will update/ progress the request in 4 to 5 business working day and then there is no reply after that... This loop is never ending and i do not understand why both claims are stuck.

Please escalate...

I have submitted reimbursement claim against claim I'd 16790431 on 12apr to your office. But till date I have not not my claim amount. Where as I have got a mail from your end stating that you further need some more paper. In this regard I want to tell I have submitted all the form along with part B form signed by hospital and doctor .in my discharge summary all the detail is given i.e advice for admission . duration of disease and treating...

I got my son treatment, after treatment i send all documents to mediassistindia. But they are asking for room tariff. I approaced to hospital, hospital refused to provide so, as hospital had already provided all related room bills, medicine, diagonis bills in original. But no one from mediassist is ready to listen us and confirm directly from hospital....

I was asked to check if my inr of 61070 has been credited to my bank account... As i checked today, its not credited... Please hurry up the process as its already been too late and more than expected time
Its been very frustrating to wait for more than 2 months to receive the money
Claim number is 16421215

No progress even after the complaint is raised... Very upset about the process.....

My claim number is 16421215 and its been approved more than 1 month back and everytime i call the insurance team... Am promised to receive the amount in the next 10 business days and no progress... Am fed up waiting.. Amount has been approved long back and i have not received my money even after more than 1 month.. Very disappointed with false promises.

I asked is there a way i can escalate this issue and was informed that...

I have the following MA ID which could not be traced in your website
MA-ID [protected]
Name Nanduri Satya Narasimha Subrahmanya Srinivas

My following health insurance policy also could not be found in your website
Insurer National Insurance Company
Policy number[protected]
Date of renewal - 06/04/2018...

This is animesh.
I'm working with wipro and have submitted claims. My claim is on hold and now closed for documents that i've already submitted. Customer care response is very poor in updating me with what is stopping reimbursement process now and i'm just put on hold everytime and the call gets cut. Please proceed my claim and stop fooling around...

I am working in honeywell international and my wife is working in tcs. We both have mediassist claim provided from our respective companies.

My wife delivery happened on february 8th 2018. Before her delivery i checked with mediassist team regarding reimbursement procedure as my hospital didn't have cashless for mediassist, even i my company (Honeywell international) also providing mediassist insurance, at that time customer...

Dear sir,

I am employee of autoliv india pvt ltd, and my employee id 650, medi assist policy #[protected]. Above said id i have suggested to add my son naming b. Ahaan shaikh. On date 10th april 2018. And our hr said son added successfully. Please confirm the status of enrollment of my son in medi assist policy.

Thanks
Bharkath ali s
[protected]...

Dear customer care,
My name is nitin ashok yadav. Company name - te connectivity india private limited. My employee id - 20385
Your medibuddy app. Not start in my phone, so i want your valuable help, but your customer care no. Also not connected,
Now, what can i do.
Please contact on my phone or email.
My contact no. - [protected]
E-mail id - [protected]@gmail.com...

Claim amount of rs.5978/- alongwith necessary supporting document submitted at kolkata office of tpa-dhs on 31.10.2017 & and it was sent under lot no.361 by dhs, kolkata on 3.01.2017 to their controlling office & received by one staff named boibhav on 3.01.2017under united india insurance and bank of india (Retired) policy. Since then no reimbursement, no reply came from them
Even after several mail & phone reminders. Please advise.br...

Hi,

I have submitted all the documents on 30th april, 2018 as per below detail.
Domiciliary d[protected]c[protected] atharv first child claim document generated 668 —
Domiciliary d[protected]c[protected] atharv first child claim document generated 715 —
Domiciliary d[protected]c[protected] atharv first child claim document generated 720 —
Domiciliary d[protected]c[protected]...

We had a corporate tie up with mediassist. I have met an accident on 08th of feb 2018 on my way going of regional office ranch with the road divider in way of protectig a cow. Since after the accident i was unconsious and was referred to santae vita hospital ranchi.in the emergency there was a visiting doctor available at that time. He has written the details of the injury and for remedy he asked for surgery. My family decided to get operated...

Ref no: 3461675
Mediclaim policy no.: [protected]

Its been 2 weeks over i sent mail to medi assist/medi buddy regarding my mother kidney stone removal treatment..
I didnt get the confirmation reply for my queries instead i get reply like we forwarded to concerned team will reply i got same reply 3 times.

If i dont get immediate confirmation on this i am going to inform my company to cancel...

Ccn# 16030464 under policy# 124500/48/2018/3711 (Emp no -41174;emp name - vishal deodhar[protected]
My daughter met with an accident at my house while playing and broke her upper teeth. I had taken assistance from mrs chandani on the case and after the approval from your medi team. I did the operation on cash payment basis from surya nursing home santacruz.

In the trail mail i had asked for details of requirement for...

Claim number 95445526 is pending over 3 months.
All necessary documents are received by ma bangalore team (Blue dart tracking number - [protected])
Have escalated the matter many times, called customer care over 100 times and wrote emails daily but no response.
Medi assist team nor the crm (Girish) trying to help in any way.
Very pathetic process and customer service....

Hi Team,
I have submitted my claim with medibuddy on 21-FEB-2018 and have been waiting till today with no progress and i have been calling MULTIPLE customer care agents and supervisors with zero progress regarding my claim.. i was told like 10 times from 10 different customer care executives that i would recieve a call back in 2 or 3 hours which never happened.

I would be more than happy of some one from here could...

Hi team,

I have enrolled my own brother on additional coverage in medibuddy application and paid the premium of 3060.
I would like to edit this amc because only disabled brother will get benefits of it.

I raised request prior to window freeze with cognizant internal medi assist support team, and team have not taken any action and request is still in open state.

Am looking to cancel this...

New india assurance — cashless claim not settled for 3 months!

I have a mediassist card which is provided by my company (Tcs), and the insurance is with new india assurance company. There is a cashless claim approved in december 2017, and due to some circumstances, i have paid the money to get discharged from the hospital. (The amount was approved). Now its been three months the new india assurance company is not willing...