Mivi Complaints & Reviews

I am writing to file a complaint against Mivi for a not properly functional pair of earbuds (Order Number: A[protected]) that I purchased on Aug-23. Despite adhering to Mivi's return policy and successfully dispatching the product via Indian Speed Post (EM[protected]IN), Mivi has refused to acknowledge the receipt of the product and process my refund. I kindly request your intervention to ensure a successful return and refund resolution....

Not returning my product back which I gave for warranty claim
I bought MIVI Duopods F60 on[protected].

It is having an warranty period of 1 year. I got an problem that pods mic not working. To claim warranty I contacted MIVI customer service. They took my product on[protected]. Still now they haven't send my product back. When I try to contact them they are not responding properly.

There wasted my time...

Not returning my product back which I sent for warranty, it's been 10 days I'm waiting to solve my issue. whenever, I track my ticket number it's shows that it is under testing I need the product very very urgently without my pods I can't attend my ONLINE CLASSES I don't have much money to buy another one kindly please help and please do the needful...

Dear sir,
I want to say that, I purchased mivi fort 24 soundbar before 6 months.
Soundbar battery not working.Product is warranty After that I inform to customer care and do the complaint last month, complaint number is 2404607.But till now no any response from mivi customer care.
I request to you that kindly solve my problem and return my money.

Regards
Ved Prakash
Mob [protected]...

After connecting to phone duopods speaker are not working...

I’ve ordered mivi earbuds from websites return picked up on 10th july 2023 till now refund not initiated around 2months completed, also called customer care service so many times they didn’t respond...

I claimed my warranty and sent my mivi duopods f70 for the repairment but it's around 1 month. They said that it's repaired and is being sent to me but till date I didn't recieved them. Also they neither give the updates nor send the replies on the mail.
I am just fed up with the services being provided....

Not returning my product back which I gave for warranty claim....

I had sent the product to claim warranty it has taken 15 days still not delivered at my home and showed reason shipment could not deliver due to incomplete address. what can I do?...

I had ordered a Mivi product in January 2023, for which I got warranty till the year 2024, just a few days ago my product had a charging problem, Due to which I made a warranty claim on which he asked me some photos of the product and said that we will check and tell but after a few days i received an email in which he said that we will not give warranty due to products seems physical damage however My product had no physical damage from...

I bought Mivi product, but after using it for some time, my left earbud got damaged. I mailed and called the company several times but did not get any response. After that I sent my product to their official address. I have not received any revert back after the product was dispatched. I have called many times. I am very upset....

Mivi DuoPods K7 Metallic
Finish, AI ENC, 50H Playtime,
Low Latency Gaming, Rich
Bass, 5.3 Bluetooth Headset

I had purchased this product on 7th May 2023, after one I was facing the issue of auto increase & disincese of volume.I lock the case it took 12-15 days.After i received the product & i found a new issue of backup and charging I had lock the case again .
On 12th July I handed over the product...

On 3 july 2023 i raised 2nd complaint of my product mivi earbuds today is 30 july 2023 still my product not delivered yet. I send lots of the mail to mivi customer support they only saying this prodcut is in under testing really ?? what they are doing with the product they said that they didn't replace the prodcut i agree but for the repair they want whole 1 months //pathetic service cheap brand am getting tired after that I take this steps//...

I had given my buds in warranty claim but after reparing when I got my buds it was broken and damaged or as well as there are several cracks on buds of left hand side your engineer has damaged or broken my product on same that after receiving the product I had raised a complain mail on your customer support mail id with the evidence of photos and videos
The my product was DuoPods ENC F70
Kindly resolve the issue earlier...

Hello sir my and new product by 7 working days and customer care contract for no responsibility other warranty replacement no no responsibility replacement karke nahin de rahe sar bahut problem ho raha hai service bahut ghatiya hai customer care reply bhi nahi hai and so my complaint please...

Sir i send my mivi duopods to your service center . I send many mails to you but you did not reply .my mivi duopods f40 have a problem in right earbud. It is not charging .i send my parcel self to you. Kindly contact me and give me some information how much time you will take to ship my product. Kindly help as soon as possible.
My email id - [protected]@gmail.com

Ticket id- 2329561
New Ticket for Warranty...

I had raised 3 times for warranty claim of my DuoPods ENC F70 for same issue but in last when I had received a parcel from your side after reparing I got the defective or damaged or broken airdopes from your side on same day in few hours after receiving the parcel I had lodged the issue that I had got damaged or broken product I raised the same on your email ID with the evidence of Photo and Videos on same mail, so kindly check and resolve...

Sir
I have purchased a product neckband from mivi as how the product got defect and as how I want to claim my warranty no one available for the claim as how I have submitted the warranty form as said by them...

Dear company, I am the customer of mivi product since 8 months. My product is not working properly due to battery issue . I wanted to claim warranty and replace my product. I am trying to replace the product since 1 month . I also tried this from official website and customer support no. But it's not working .
Kindly resolve my problem....

I bought Mivi Duopods F50 of coral colour in September 2022 with one year of warranty period.
Recently the left side of the duopods started to show improper functioning specifically low sound even after full volume. For the same matter I raised a ticket on the concerned company website along with all the asked details.
In revert of the ticket raised I got a email stating a statement this is how it work and this comes under normal...