Mivi Complaints & Reviews

Address: VK mansion executive boys hostel Vijayawada vaddeswaram vijayawada 524305

Website: Consumer complaints.in

I had a problem with my earpods these are not working properly I can't even hear the sound from that the voice from the speakers are tooo low I think the mobile speaker is 100 percent 💯 percent better than earpods so please help me to rectify this problem

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Address: 3A,New North Quarters,Thenammai Oorani West, Devakottai,630302.

This airbuds light fault and Connectivity problem and sound problems

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Address: #372/9 13th cross ullal post sonnenahalli maruthinagar

My sister raised a complaint twice to you people without calling back to close tickets, and if we tried calling you, there was no answer.

The worst support that the MIVI team provides,

My Bluetooth is also not charging at the right site. It will take 1 week to collect and send it back in the same condition without repair.

all 3 products defective from the day one

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Brought this product in april 2023. In the end of june the volume in both the earpodes reduced drastically. It got reduced by 70-80%. Now the voice is not audible at full volume also.
I contacted the company but they said that the product issue didn't come under warranty.
But according to warranty policy only the physical damage is an exception for what warranty can't be claimed.

This is not due to any physical damage, the product started facing problem in just 3 month approx.

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I had ordered a wireless Bluetooth speaker from "Mivi India", the product name is "Mivi Fort S24". And the order date was 28/08/2023 However I cancelled the order within a few hours and the payment mode was " Online". Their website stated that refund will be received within 5 to 7 business days. After which I contacted their customer care several times and all they said was the process is going on and I would receive my refund within a few days but i haven't received any refund till date for my hard earned money[protected]. And thus I hereby file a complaint for the same and expect the issue to be resolved at the earliest. If not done it may lead to some worse consequences. I have attached my payment details and the site order details in the attachments. Please refer to it.

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I bought mivi duopods f70 black online butjust in a month the duopods were not charging in capsule so i raised a ticket and they took my duopods but it's been more than 20 days but they haven't yet returned my product to me. My ticket number is : 2482012...

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I placed order on 17 sep and canceled arlt same date. But my money is not refunded back to my account till now.
Order no. A[protected]
Amount: 1499

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Address: MIVI 1st Floor, Plot No 29, Road No 76, Jubilee Hills Telangana , Hyderabad 500033 India

TICKET NUMBER: #2482581
I bought MIVI Duopods M30(black) on[protected].

It is having an warranty period of 1 year. I got an problem that pods are not charging. To claim warranty I contacted MIVI customer service. They took my product on[protected]. Still now they haven't send my product back. When I try to contact them they are not responding properly.

There wasted my time and not sending my product back to me. I have to be compensated for my pods . Thank you.

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Address: Seminole Electronics Pvt Ltd. Plot No:21, Survey No: 1/1, Hardware Park, Raviryala Village, Maheshwaram Mandal, Ranga Reddy District, Hyderabad -50005

I am writing to file a complaint against Mivi for a not properly functional pair of earbuds (Order Number: A[protected]) that I purchased on Aug-23. Despite adhering to Mivi's return policy and successfully dispatching the product via Indian Speed Post (EM[protected]IN), Mivi has refused to acknowledge the receipt of the product and process my refund. I kindly request your intervention to ensure a successful return and refund resolution.

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Address: SEMINOLE ELECTRONICS PVT LTD PLOT NO.21 SY NO.1/1 HARDWAR E PARK RAVIRYALA VILLAGE MAHESHWARAM RANGA REDDY TELANGANA INDIA - 500005  +9180999733

Not returning my product back which I gave for warranty claim
I bought MIVI Duopods F60 on[protected].

It is having an warranty period of 1 year. I got an problem that pods mic not working. To claim warranty I contacted MIVI customer service. They took my product on[protected]. Still now they haven't send my product back. When I try to contact them they are not responding properly.

There wasted my time and not sending my product back to me. I have to be compensated for my pods . Thank you.

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Not returning my product back which I sent for warranty, it's been 10 days I'm waiting to solve my issue. whenever, I track my ticket number it's shows that it is under testing I need the product very very urgently without my pods I can't attend my ONLINE CLASSES I don't have much money to buy another one kindly please help and please do the needful

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Address: Police chowki moradabad Uttar Pradesh -244001

Dear sir,
I want to say that, I purchased mivi fort 24 soundbar before 6 months.
Soundbar battery not working.Product is warranty After that I inform to customer care and do the complaint last month, complaint number is 2404607.But till now no any response from mivi customer care.
I request to you that kindly solve my problem and return my money.

Regards
Ved Prakash
Mob [protected]

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V

Ved 125

from Moradabad, Uttar Pradesh

Sep 17, 2023

Not returning my product back which I sent for warranty, it's been 1 month .I'm waiting to solve my issue. whenever, I track my ticket number it's shows that it is under testing I need the product very very urgently without my pods I can't attend my ONLINE CLASSES I don't have much money to buy another one kindly please help and please do the needful

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V

Ved 125

from Moradabad, Uttar Pradesh

Sep 17, 2023

Not returning my product back which I sent for warranty, it's been 10 days I'm waiting to solve my issue. whenever, I track my ticket number it's shows that it is under testing I need the product very very urgently without my pods I can't attend my ONLINE CLASSES I don't have much money to buy another one kindly please help and please do the needful.

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After connecting to phone duopods speaker are not working

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I’ve ordered mivi earbuds from websites return picked up on 10th july 2023 till now refund not initiated around 2months completed, also called customer care service so many times they didn’t respond

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Address: Hyderabad

I claimed my warranty and sent my mivi duopods f70 for the repairment but it's around 1 month. They said that it's repaired and is being sent to me but till date I didn't recieved them. Also they neither give the updates nor send the replies on the mail.
I am just fed up with the services being provided.

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Address: H No 71 near shiv mandir amarai parisar huzur bhopal

Not returning my product back which I gave for warranty claim.

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Address: 71 amrai parisar new bagsewaniya Bhopal (m.p.)

I had sent the product to claim warranty it has taken 15 days still not delivered at my home and showed reason shipment could not deliver due to incomplete address. what can I do?

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I had ordered a Mivi product in January 2023, for which I got warranty till the year 2024, just a few days ago my product had a charging problem, Due to which I made a warranty claim on which he asked me some photos of the product and said that we will check and tell but after a few days i received an email in which he said that we will not give warranty due to products seems physical damage however My product had no physical damage from anywhere only a few scratches came from keeping the buds in the case which I replied to them but due to no response from their side I have filed a false warranty promise and false information against Mivi

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Address: India

I bought Mivi product, but after using it for some time, my left earbud got damaged. I mailed and called the company several times but did not get any response. After that I sent my product to their official address. I have not received any revert back after the product was dispatched. I have called many times. I am very upset.

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Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

Mivi DuoPods K7 Metallic
Finish, AI ENC, 50H Playtime,
Low Latency Gaming, Rich
Bass, 5.3 Bluetooth Headset

I had purchased this product on 7th May 2023, after one I was facing the issue of auto increase & disincese of volume.I lock the case it took 12-15 days.After i received the product & i found a new issue of backup and charging I had lock the case again .
On 12th July I handed over the product...

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