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Monte Carlo Fashions Complaints & Reviews

www.montecarlo.in

2.4

Updated: Nov 30, 2024

Complaints 167

Resolved

77

Unresolved

90

Good! Monte Carlo Fashions values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Monte Carlo Fashions step up their efforts to fully resolve all complaints 👍

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Monte Carlo Fashions reviews & complaints page 8

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Address: 122015

I ordered a men pullover on your website, to be delivered at hathras (204101).
On checking the delivery options at your website it stated "
"this pin code is serviceable for cod and prepaid payment options"

I had already done the prepaid payment. order details are as follows:

Order no :[protected]
Product name: monte carlo men pullover
Product code : 1142503vn-1-44
Size : 44
Color: brown
Quantity : 1
Grand total : rs. 786.6

However on tracking my order on delhivery it states"no serviceable zone and it has been returned. pfa screenshot of tracking order.

Please let me know how it is going to be delivered at the given address.
I request you to please respond and clarify my doubts.
This is a source of disappointment and does not creates a very good impression of yours.

Thanks

Kaushal kishore gautam

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A

anil_076

Apr 6, 2016

I have purchased a pants on date 15 March after one wash it will bubble and patches occurs in it. I want to exchange it how it is possible.

A

anil_076

Apr 6, 2016

Please collect my pant and see the problems yourself, then it will prove it that my complaint is genuine.

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Address: 121003

I bought a Jacket on 40% offer was going, its total original price was Rs.3495/ (Inclusive all taxes) so, after 40% deduction its new cost was Rs.2097/ but I see in bill where again VAT of Rs.104.85/ and Sur charges of Rs.5.24/ added in the bill cost and became Rs.2097+Rs.104.85+Rs.5.24=Rs.2297/
My concern is if all the taxes was included in the original cost then why again all taxes added after deduction.
The same are being dome with other customers so, how a Showroom retailed making fraud and cheating to customers.
Regards
Harish
Mo:[protected]

Monte Carlo Fashions customer support has been notified about the posted complaint.

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Address: 831001

Website: www.montecarlocollection .com

Shop name - prema fashio (tel. no [protected]) (tin [protected]) Date of purchase[protected]. Invoice no.[protected]. Customer name s k mukhopadhyay (ci [protected]) The zipper of the jacket (item code[protected] not closed properly as some extra projected material. Solution provided by the shop - stitch project portion of the zipper guide it was not accepted as the jacket to be wear from both side.

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2016

Monte Carlo Fashions Customer Care's response Dear Customer Please accept our sincere apology for the inconvenience which you have faced. Kindly share your product snapshot and scan copy of invoice with us on our email id - [protected]@montecarlo.in. We will get back to you as soon as possible after receiving the snapshot from your end.

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Address: Katihar, Bihar, 854105

On 26th ecember 2015 about 1:00 PM me an my wife has a visit to monte carlo show room at KATIHAR, BIHAR the person sitting on the cash counter thrown away my bills as I request him to less my privilege club by 6%.he totally refuse & mishbehave me

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2016

Monte Carlo Fashions Customer Care's response Dear Customer Please accept our sincere apology for the inconvenience which you have faced. We have already escalated your complaint to concern team. Necessary action will be taken. Kindly share your contact no. & snapshot of bill/Invoice on our mail id [protected]@montecarlo.in, if 6% privilege discount not given to you.

Jul 01, 2018

Updated by shambhukmr THEY REFUSE TO SELL THE STUFF I HAD SELECTED AFTER BILLING .HE THREW BOTH CLOTH AND BILL.HOW CAN I SUBMIT YOU THE BILL.

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S

shambhukmr

from Kolkata, West Bengal

Dec 29, 2015

monte carlo product is good. but the person runs and sits on cash counter in KATIHAR, BIHAR Branch is bad

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Address: 110092

Purchased one jacket on 02.12.15 having size of 46 but bill issued for 38 size. The jacket was defective and was returned to their showroom at Pacific Mall but they did not issue any acknowledgement. Waited for so many days and finally forced to buy other products being refused to refund the money even after accepting manufacturing Defect. Purchase two lowers forcibly on 16.12.15. My question is why they did not issue receipt and why refused the refund? ?????????????????

Monte Carlo Fashions customer support has been notified about the posted complaint.

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Address: 134109

Website: www.montecarlo.in

I got a jacket from your company last year and hardly wore it 2-3 times but it ended up with loose elastics from the bottom and the sleeves.This is not expected from a reputed company like yours. I hope to either get it replaced or get my money returned

Monte Carlo Fashions customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110059

Website: www.montecarlo.in

Dear madam/sir

we have given a complaint of quality complaint in a shirt to company in three month of time. But company is not agree as they telling their policy to not entertain any complaint after three months. While we were already in touch with showroom peoples.
And after refused by them we forwarded same to company.

Please help.

Pankaj
[protected]

+1 photos

Feb 14, 2023

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Nov 29, 2015

Updated by pan_sehgal Still waiting for any revert from company monty carlo, as they had given commitment to call and resolve complaint with in 15 minuts

Verified Support

Jan 14, 2023

Monte Carlo Fashions Customer Care's response Hi Team,

We would like to inform you that we have already informed the customer via mail on[protected] for the replacement. The same screenshot is attached.

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P

pan_sehgal

from Mumbai, Maharashtra

Nov 12, 2015

RE: [***Spam***](Score 05.50/5.00) RE: Quality complaint of shirt bought from exclusive showroom
MC Customer Care
to:
'Pankaj Sehgal'
11/04/2015 12:49 PM
Cc:
"'Monte Carlo Support'", "'Pankaj Sehgal'"
Hide Details
From: "MC Customer Care"
To: "'Pankaj Sehgal'"
Cc: "'Monte Carlo Support'", "'Pankaj Sehgal'"

0 Attachment

image001.png

Dear Customer

Thanks for writing to us.

Please accept our sincere apology for this but we can’t entertain the complaint after the 30 days of purchase.

Regards

Customer Happines Team

Monte Carlo Fashion Limited

Call us at [protected], [protected]

From: Pankaj Sehgal [mailto:pankaj.[protected]@ltgroup.in]
Sent: Tuesday, November 03, 2015 4:30 PM
To: MC Customer Care
Cc: 'Monte Carlo Support'; 'Pankaj Sehgal'
Subject: RE: [***Spam***](Score 05.50/5.00) RE: Quality complaint of shirt bought from exclusive showroom

If this is the policy then you should change this policy. As customer not know about this and can't .
You can check the product first then decide whether complaint is genuine or not.
We paid not a small amount and for a brand not local product after keeping faith on quality.

Please again look into this and revert.

Waiting for positive reply, like respective brand

Thanks

With best regards

Pankaj
[protected]

Sent from IBM Verse

Our Corporate Office has shifted to following Address:

LT Foods Ltd,

4th Floor, MVL i-Park,

Sector 15, Gurgaon -122001, Haryana

MC Customer Care --- RE: [***Spam***](Score 05.50/5.00) RE: Quality complaint of shirt bought from exclusive showroom ---

From:
"MC Customer Care"

To:
"'Pankaj Sehgal'"

Cc:
"'Monte Carlo Support'", "'Pankaj Sehgal'"

Date:
Tue, Oct 27, 2015 10:52 AM

Subject:
RE: [***Spam***](Score 05.50/5.00) RE: Quality complaint of shirt bought from exclusive showroom

[protected][protected][protected][protected]

Dear Customer

Thanks for writing to us.

We understand your concern. Company has some terms & policy and we can't go beyond company policy. We can't entertain manufacturing complaint after 30 days of purchasing the product.

Regards
Customer Happines Team
Monte Carlo Fashion Limited
Call us at [protected], [protected]

-----Original Message-----
From: Pankaj Sehgal [mailto:pankaj.[protected]@ltgroup.in]
Sent: Monday, October 26, 2015 3:29 PM
To: MC Customer Care
Cc: 'Monte Carlo Support'; Pankaj Sehgal
Subject: [***Spam***](Score 05.50/5.00) RE: Quality complaint of shirt bought from exclusive showroom

Very good reply you have given to me.
I am not expecting this type of response from you a respectable Brand.

As per you, We have to gift someone with this condition to wear immediate
and then if you feel any complaint in product please revert us
immediately, otherwise we would not be responsible.

I know only this, Product is Branded, Costly and washed only thrice and met
with size 40 from 42. Now I have taken back this gift from my Dad.

I am also in a reputed company and in dealing customer care also, but
nothing replied like ...

You should take it seriously..

waiting for positive response,

best regards

Pankaj Sehgal
+[protected]

From: "MC Customer Care"
To: "'Pankaj Sehgal'"
Cc: "'Monte Carlo Support'"
Date: 10/19/2015 12:00 PM
Subject: RE: Quality complaint of shirt bought from exclusive showroom

Dear Customer

Thanks for writing to us.

This is to inform you as per company policy, if there is any manufacturing
complaint, you can report to us within 30 days. As per your invoice it was
purchased on 19th July now it’s three months from purchasing. We are very
sorry we can’t help you in this case.

Regards
Customer Happines Team
Monte Carlo Fashion Limited
Call us at [protected], [protected]
[protected]monte-carlo-logo

From: Pankaj Sehgal [mailto:pankaj.[protected]@ltgroup.in]
Sent: Sunday, October 18, 2015 9:07 PM
To: Pankaj Sehgal
Cc: [protected]@owmnahar.com
Subject: Re:Quality complaint of shirt bought from exclusive showroom

Sent from IBM Verse

Our Corporate Office has shifted to following Address:

LT Foods Ltd,

4th Floor, MVL i-Park,

Sector 15, Gurgaon -122001, Haryana

Pankaj Sehgal --- Quality complaint of shirt bought from exclusive showroom
---

From: "Pankaj Sehgal"

To: ""

Date: Sun, Oct 18, 2015 8:58 PM

Subject: Quality complaint of shirt bought from exclusive showroom

Dear Sir/madam

This is to inform you that I have bought a short @ 1296/-, Size 42 for my
father. I have given gift to my father this shirt and he wear in two yo
three month of time by chance.
Now they washed same two to three times only and shrinked to 38 or 39. We
are very much surprised to know this as branded cloth can't perform like
that.
My father visited showroom for the complaint but they refused at all to
entertain, even they said you would be alter the same shirt.
How could they do.
Please take it positive and reply with action.

Bill no.[protected] DT. 19th July.
Showroom Sheela Garments
Uttam Nagar new delhi 59.
Also attached copy of cash memo.

Thanks

With best regards

Pankaj

Sent from IBM VerseOur Corporate Office has shifted to following Address:
LT Foods Ltd,
4th Floor, MVL i-Park,
Sector 15, Gurgaon -122001, Haryana

Product complaint not resolving - Comment #2252043 - Image #0

P

pan_sehgal

from Mumbai, Maharashtra

Nov 29, 2015

Not received any call from the company as they have committed to call in 15 days maximum

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Address: Aligarh, Uttar Pradesh

ALIGARH. 28.03.2015 Dear Sir, A ladies cardigan was purchased from MONTE CARLO on line. The order was placed on 11th Feb, 2015 vide Order No.[protected] and the money was paid by card. On going thro' the website I had found that all the ladies cardigan were available at half the price. During giving order I found that full price was coated. I took it for granted that after the delivery of the cardigan the company will refund half the money i.e. Rs. 1320/- which was also confirmed by company people when contacted after the delivery. The Part No. of the cardigan is 1142739VN-1-38 and the actual price is Rs.2382/-. After the delivery I had tried to contact them at least 100 times but I could only talk to them only 3-4 times as they fail to respond on my call. There are two persons to whom I used to talk and they are Mr. Dushyant and the other is Mr. Jaspreet. Both used to give excuse that the matter has been forwarded to finance department which I think it was a total lie. Both these gentlemen are big liars and till date I have not received half the amount which should have been refunded immediately after delivery. It is a really ver shameful thing that companies like these can cheat the common man for such a petty amount. It is a disgrace to these type of multinational companies and as far as I think so the government should take serious action againts these type of fraud activities and the people who are carrying out such nasty acts. Company contact No.[protected] and of Mr. Jaspreet [protected]. The main person to give decision is Mr. Jaspreet as I gather from their conversation. Thanks. Yours truely, Mrs. MRIDULA NAGAR, Mob. No. [protected] [protected]@gmail.com

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S

sknagar31

from Nawalgarh, Rajasthan

Mar 28, 2015

As far as the rating is concerned it has nothing to do with the complaint. A complaint is a complaint and you are the authorities to take action against the complaint lodged to your office and help out the person who is in distress. There is no place in giving ratings to a complaint The concerned authorities should be taken to task and the person concerned who has lodged a complaint should be helped on priority basis by your office.

MRIDULA NAGAR,
[protected]@gmail.com

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Address: New Delhi, Delhi

Respected Sir/Madam, I have placed orders on Monte Carlo web site and made the payment of the said order by my credit card on 11/2/15. As assured by company web site & executives, that they will deliver the order within 4 to 5 days, but till date i have not received my orders. More over they have not update me after so many telephonic call and email with company executives (Mr. Jaspreet Johar / Thakur / Mrs. Jasmeet and many more regarding my orders status. My prepaid orders on 11/2/2015, Order No[protected] &[protected]. For Rs. 2146.99 (885.87 + 1261.12) Monte Carlo Contact No. : +[protected] /[protected] Thanks & Regards Sudhir thhakur Mob.[protected]

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Address: New Delhi, Delhi

I have placed orders on Monte Carlo web site and made the payment of the said order by my credit card on 11/2/15. As assured by company web site & executives, that they will deliver the order within 4 to 5 days, but till date i have not received my orders. More over they have not update me after so many telephonic call and email with company executives (Mr. Jaspreet Johar / Thakur / Mrs. Jasmeet and many more regarding my orders status. Emails with company attached for your ref. Monte Carlo Contact No. : +[protected] /[protected] Thanks & Regards Sudhir thhakur Mob.[protected] Copy of Emails with company me To [protected]@owmnahar.com Feb 17 Dear Sir/Madam, This is ref. to my prepaid orders on 11/2/2015, Order No[protected] &[protected]. As on date there is no update regarding my order status, you are requested to kindly update my status and inform accordingly. Moreover i have created a A/C in your web site with a email id [protected]@yahoo.in which are no more active in your site. Your early action will be highly appreciated. Regards, Sudhir Thhakur Mob. [protected] Copy of Order is attached for your doing the needful. Hello, SUDHIR THAKUR Last Name Thank you for your order from Monte Carlo. Once your package ships we will send an email with a link to track your order. You can check the status of your order by logging into your account. If you have any questions about your order please contact us at [protected]@montecarlo.in or call us at Monday - Friday, 8am - 5pm PST. Your order confirmation is below. Thank you again for your business. Your Order #[protected]placed on February 11, 2015 4:45:48 PM IST) Billing Information: Payment Method: SUDHIR THAKUR Last Name House No. 375/376, G-21, Sector -7, Rohini Delhi, DELHI, 110085 India T: [protected] Credit Card / Debit Card / Net Banking Shipping Information: Shipping Method: SUDHIR THAKUR Last Name House No. 375/376, G-21, Sector -7, Rohini Delhi, DELHI, 110085 India T: [protected] Item Sku Qty Subtotal Monte Carlo Women R/N Top Available Sizes 38 1142862TP-1-38 1 Rs. 932.50 Subtotal Rs. 932.50 Discount (Discount on Prepaid) -Rs. 46.63 Grand Total Rs. 885.87 Thank you, Monte Carlo Reply, Reply all or Forward | More With Best Regards, SUDHIR THHAKUR Please consider the environment before printing this mail" Show message history Reply, Reply all or Forward | More me To [protected]@owmnahar.com Feb 18 R/Sir, For your information and doing the needful at the earliest. With Best Regards, SUDHIR THHAKUR Please consider the environment before printing this mail" Show message history Reply, Reply all or Forward | More me To [protected]@owmnahar.com CC [protected]@owmnahar.com [protected]@owmnahar.com Feb 23 R/Sir, This is ref. to various telephonic talk regarding the my prepaid orders delivery. As informed and assured by Mr, Jaspreet the said order will be delivered on or before 21/02/15. but till date i have note received any order nor you have update me about the status of my orders. Is this the way to treat customer ... Customer = Cust se mar ja... With Best Regards, SUDHIR THHAKUR Please consider the environment before printing this mail" Show message history Reply, Reply all or Forward | More

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Address: Rewa, Madhya Pradesh

I had purchased a full sweeter from your authorized shop "Zentel Man" Shilpi Plaza, Rewa(M.P.) on dtd. 26/11/2014 time 02.00 pm for amounting Rs. 3000/- as follows - magna woolmak -0679 No012W[protected]-1131156-VN[protected] result and performance of woolen sweeter is not satisfactory as per your name and fame as " ruey nikal rahe hai." therefore requested that please return back our paid amount Rs. 3000/- or replace it by other full sweeter . we assure that your positive response as per your reputed company immediately.company . I am a middle Man and first time purchased your branded sweeter as your name and fame. Thanks with warm regards. Ravi Kumar Nigam, E-124, MPEB Colony, PO- Birsinghpur-Pali -SGTPS, Distt.-Umariya(M.P.)484552 Mob. No. [protected]

+2 photos

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

I bought a monte carlo sweater of @ Rs. 1500.00 from monte carlo showroom - M/S Bindal at Connaught Circus. Monte carlo is known for its fabric quality and is a brand apart from the rest, but in the first year itself, there were lot of wholes in the sweater coming out and started increasing like anything. On going back to the store and requesting them to exchange the product they simply refused to help out in any way. I request you to replace this sweater to me. Rajesh [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

On 12 april 2014, i made a purchase of 3 denim jeans and 2 t-shirts from monte carlo showroom in central market, lajpat nagar (18 pushpa market, central market) Details of purchase: Invoice no[protected] I used one of the denim jeans, brown in color 2-3 times. i then gave it for wash at home (with instructions that this is light color jeans so wash it separately). In the evening my mother informed me that jeans released black color on whole jeans. so i gave it for dry cleaning in hope that it'll get better, but it was useless. I took it to showroom as complaint 2 weeks back. today, they returned it to me saying there is no defect in the product. I want monte carlo to take full responsibility for this and either replace the product or refund me as the jeans is useless to me.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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V

viveksharma0925

from New Delhi, Delhi

Jun 19, 2014

Does anyone reply to the complains? Or they just remain pending forever?

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Address: Ludhiana, Punjab

2 Monte Carlo half sleeves sweaters where purchased from the store and after wearing them just once they developed lint. Complained to the store and were offered exchange. When we actually went back to the store for exchange, the Store Manager - Anil Bhatia refused saying it was normal. We stressed on the fact that it developed lint after just wearing it once. Also showed him the sweater of same brand which I am wearing from last 3 years and it has not developed any lint. But the store manager was rude and indifferent. The experience does not end here. Complained to the customer service and got no response to the complaint filed. Escalated the complain to the highest level in the company and have got no revert till date. Pathetic experience and they have surely lost a loyal customer

Aug 14, 2020

Complaint marked as Resolved

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R

Rajeshjubl

from Noida, Uttar Pradesh

May 24, 2016

Order no. #100019797 not shipped even after 12days

Let me know the status of my order no. #[protected] ? No update from your side.Nobody pick the cal of customer care.

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Address: Bhopal, Madhya Pradesh

I have purchased Monte Carlo Jacket last year and wore it 2 -3 times and take out this year to wear it, after wearing it for 2-3 times, i got shocked when i saw the jacket, the condition of jacket is horrible the leather of the jacket is splitting.
This jacket I have bought with lot of hopes that a brand like Monte Carlo will provide me good stuff, but seeing the condition I regret that I have bought it. I love this jacket because of its good design.
I request you to look in to the matter and replace the defective jacket.

+4 photos

Aug 14, 2020

Complaint marked as Resolved

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Address: Ajmer, Rajasthan

My self Sunil garg residing 158/24 kesarganj' behind police chowki ajmer.I bought anew jacket last year which within one month got faded .I complained to monte carlo in ajmer but they rejected my complaint saying to bring back the bill for the jacket purchased one year before...I didn't expected that I need to keep that bill for one year...hopelessly i called to ur customer care as well...they convinced me saying to proceed my complaint further...no response from there as well...No replacement has been done ..I filed my complaint to consumer complaints too...BT I think ol concern has been lost..I jus once want to gift that jacket to ur owner n wish he comes wearing that outstanding faded piece of his own company in his office with pride that their company sells so good products...even m ready to bear the postal charges for posting it as a free of cost gift ...u shud mention with our adds that with every Monte Carlo product keep the bill with u till years...at least I can hope that u will look into the matter soon...waiting for our reply...

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Address: Lucknow, Uttar Pradesh

Monte carlo - replace jacket

Monte carlo is a leading multinational in branded item also. i purchased monte carlo full sleeves jacket.

Item purchased-full jacket
Invoice no-029237
Date of purchase-25/01/2013 at pragati (a complete family shop)
Adress of shop: bansal plaza, gole market, mahanagar, lucknow

Problem encoutered is that the leather of the jacket is splitting. jacket looks like 10 year old. before one and half month i sent the jacket to pragati showroom lucknow. but not a good response for dealer. i requested to you to replace my defacted jacket and sent me a new full jacket.

Name-navneet baranwal
Mob no-[protected]
Email id-navneet. [protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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Address: Maharashtra

Sir the correspondace is submitted for ready reference.

To the Manager
Customer Service
Monte carlo
P refer to my earlier reminders.I have received confirmation
from the
executive at call center that the said order no 1049 stands
canceled
and I will redeemed the amount of Rs 2133 through cash
vouchers.But i
am sorry to state that till[protected] it was received by
me.you are
therefore requested to look in this matter and issue the
vouchers so
that i can make further purchase
regards
Rajendra Khanorkar
[protected]
REMINDER
Dear sir
I had ordered one denim jeans and one shirt wide order no
1049 which I
received on 21 Dec after making a payment of Rs
2133.After opening the
parcel I found the
size of both items much smaller.I had a discussion with the
customer
care centre and they advised me to send back the same on
company
address you will arrange to send me the replacement.
Accordingly the
parcel containing one denim jeans and one shirt wide order
no 1049 was
dispatched via Madhur courier service Nagpur vide receipt
no 4165
dated 1-1-2013
The replacement for denim jeans of waist 36 inches and
cotton shirt of
size 44 inches .
> My mobile no is [protected]
> Mail ID :- [protected]@gmail.com
> Rgds
> Rajendra Khanorkar
> Nagpur
>
Dear sir
Pl refer to my earlier e-mail regarding the return of one
denim jeans
and one shirt wide order no 1049 .
As per confirmation received from the courier company the
goods as per
order 1049 was delivered at the company office on
9-1-2013 by Tirupati
Courier vide their docket no [protected].You are therefore
requested to
send The replacement for denim jeans of waist 36 inches
and cotton
shirt of size 44 inches and confirm the same
Rgds
Rajendra Khanorkar
Nagpur
My mobile no is [protected]
Mail ID :- [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Address: Lucknow, Uttar Pradesh

I had ordered a black women's cardigan size 38 and the mode of payment was COD. After I paid the COD and opened my package I found a men's black pullover without tags inside. This company is openly cheating customers. If the sweater I requested was out of stock they should have informed me instead of sending me something I do not need and cheating me. I contacted them by email and phone. There was no response to email. On phone they promised to get the sweater picked up by courier but have not heard from them for the last 10 days. I have lost Rs. 1674/- and would advise everybody against ordering anything from MONTECARLO site.

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A

asna

from Karnal, Haryana

Mar 22, 2013

The above mentioned wrong item was supplied without tags to me. This goes to show how planned cheating is going on in this company. If the item was out of stock they should have informed me instead of sending me rubbish.

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Address: Meerut, Uttar Pradesh

Monte Carlo is a leading Multinational in branded item also.I purchased monte carlo half jacket for a debit card of axis bank Rs. 2180.from M/S OM ENTERPRISES (MC EXCLUSIVE SHOWROOM) 182. JAI PLAZA, ABU LANE, MEERUT.

Item purchased-Half Jacket
Item Description-1129572HZ-1-38 Size 38
Invoice no[protected]
Date of purchase-30/11/2012 at 6:30 pm

problem encoutered is that many balls(bubbels)of cloth come over the whole jacket.jacket looks like 10 year old.before one and half month i sent the jacket of ecclusive showroom meerut. but not a good response for dealer.i requested to you to replace my defacted jacket and sent me a new half jacket.

Name-Ashwani Kumar
Mob no-[protected]
Email id [protected]@gmail.com
Email id 2-akash.[protected]@yahoo.com

Aug 13, 2020

Complaint marked as Resolved

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