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Monte Carlo Fashions Complaints & Reviews

2.4
Updated: Nov 30, 2024
Complaints 167
Resolved
77
Unresolved
90
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Monte Carlo Fashions reviews & complaints page 4

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S
Seema Dagar
from GHAZIABAD, Uttar Pradesh
Jan 25, 2022
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My order ID-#[protected], this product was returned but my refund is not received in my A/c.
My return was picked up successfully on 16 JAN 2022.
I ALSO SENT MANY MAILS ON MONTECARLO'S MAIL BUT NO REPLY. I AM VERY UNSATISFIED FROM MONTE CARLO.
Kindly refund money in my Credit card, which paid for this product.
Kindly refund soon in my Account.

Thank you
Seema Dagar
Feb 5, 2022
Complaint marked as Resolved 
Dear Sir, Thanks for your help. My refund successfully in my Account. This mail received from Monte Carlo below for your help in your record. Thank you for your help. Thank you Seema Dagar Dear Customer, Greetings! We would like to inform you that we have received your returned order at our end. We have also initiated the refund process against the same. Hopefully, the amount will be refunded to your source/bank account within next 5-7 working days. In case of any queries please call us on 18001800501, 08196922333 & 0161-5048700 Regards, Jaspreet kaur Customer Happiness Team Monte Carlo Fashions Limited
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    V
    V9d Solanki
    Jan 21, 2022
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    Address: Ludhiana punjab

    If Monte Carlo so called leading fashion company then where is quality assurance promise..used product kese deliver Kiya gya..left arm pit stitches torn..yh h apki product quality assurance.. aur monte carlo customer happiness team apni glti accept tk nh krti ki unse glti huyi h.. customer se questioning ki jati h pr apne staff se ek single question tk nh kiya jata ki used product kese deliver Kiya gya..
    Monte Carlo Fashions customer support has been notified about the posted complaint.
    Jan 21, 2022
    Updated by V9d Solanki
    Post purchase service not per as level.. behave like local brand. Hats off guys

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      A
      Abhinav’s
      from Ambala, Haryana
      Jan 2, 2022
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      Address: AmbalA

      I bought this jacket from montecarlo oulet. After a single wear jacket is totally damaged i am regular buyer of montecarlo products but such a poor quality not expected from them.
      +1 photos
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        J
        Jatin balani
        Dec 31, 2021
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        Greetings Sir/Ma'am,
        On 24th December 2021 I bought a sweater from one of your franchise store. The product is still under exchange period. Due to my negligence I lost the product tag. I ensure that the product is in unused. I'm sending you the details of bill and product images.

        Please consider the situation and help me exchange the product.
        Monte Carlo Fashions customer support has been notified about the posted complaint.
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          A
          Abhyodaya
          from Shahjahanpur, Uttar Pradesh
          Dec 22, 2021
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          Address: Govind Ganj Shahjahanpur Uttar Pradesh

          Today I went to buy a school blazer.
          After my purchase the owner gave me a Handbag labelled as Monte Carlo.
          But one terrible thing about this bag is the name of the enterprise, proprietors name, mobile number and logo of Monte Carlo was printed on that bag.
          +1 photos
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            A
            Abhishek94250
            from SINGRAULI, Madhya Pradesh
            Dec 5, 2021
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            I have purchased this monte carlo hoodie sweatshirt last month only and i wear it only 2 or 3 times and there was so much cried in jacket after use of 2 or 3 times and purchased last month only and found cried in the clothes as it showing the quality of clothes is too bad as i purchased m0nte carlo, dont thought that this will happen with its clothes.
            So please review my comment and solve my issue either by refunding or replacement woth other product.
            Monte Carlo Fashions customer support has been notified about the posted complaint.
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              E
              Er Kishan Patel
              Nov 24, 2021
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              I purchased a MonteCarlo leather jacket last year from Sunil TextTile Udaipur Rajasthan. I have a lot of items to wear in winter so I wore a MonteCarlo leather jacket a maximum of 10-15 times then I hung the jacket in Almira very carefully. I took out my jacket today and Jacket was totally damaged. I have a lot of MonteCarlo clothes and I did not face any issue in signal items even after using them for more than 5 years but I purchased Jacket last year which was totally damaged. It is manufacturing defective jackets.

              Please see attached images for your reference. I have also clicked an image with product code so you can verify it is a legal and original MonteCarlo product which I bought from "Sunil TextTile Udaipur, Rajasthan". Please look into this and replace my product as soon as possible.
              Monte Carlo Fashions customer support has been notified about the posted complaint.
              Please see image.

              Manufacturing Defect in Jacket - Comment #3924462 - Image #0
              Please see Image

              Manufacturing Defect in Jacket - Comment #3924463 - Image #0
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                C
                Chaman Kaushik
                from Samalkha, Haryana
                Nov 20, 2021
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                Address: L&T-MHI Power Boilers Pvt.Ltd, 12/4 Delhi Mathura Road, Near Sarai, Khawaja Chowk Faridabad-121003

                Dear Sir,
                i bought a
                Monte Carlo Men Blue Stripe Sweatshirt Order Id[protected]
                Size not match but company not offered change the item

                i want only for change the item
                +1 photos
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                  R
                  Rahamatulla sardar
                  from Basirhat, West Bengal
                  Nov 15, 2021
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                  Sir I want to return product ... because product size very long
                  +1 photos
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                    S
                    ss sarkar
                    Sep 1, 2021
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                    Address: Coochbehar, RN Road.

                    From the showroom, AARAV Fashion Coochbehar WB, purchased one T shirt on 20.7.21 but after washing some spots shown and unable to use. Handed over the dress to shop but about 25 days expired no action received.
                    Invoice no[protected].
                    Customer name S S. Sarkar, mob no [protected]. Artical number[protected].
                    Monte Carlo Fashions customer support has been notified about the posted complaint.
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                      A
                      abhi_121
                      Aug 16, 2021
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                      Address: khabra kiratpur gurdas muzaffarpur

                      Dear monte carlo team i have buy a tshirt on 24 july 2021, after a single use there
                      is a hole in tshirts, the quality is very poor.

                      please replace or refund the tshirt amount.
                      Monte Carlo Fashions customer support has been notified about the posted complaint.
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                        S
                        sunilmauryamkt
                        from Gurgaon, Haryana
                        Feb 26, 2021
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                        Address: Flat No 576 , Air Force & Naval Officers Enclave , Sec 7 , Plot No 11, Dwarka , New Delhi 110075

                        Dear Sir / Ma’am,

                        I have been a loyal customer of Monte Carlo products since past many years .

                        I had bought a Leather Jacket from Reliance Trenz, Dwarka in November month of 2019 .

                        I wore it hardly for a few months in 2019, few times in 2020 and starting of 2021. To my surprise the material was of such a poor quality that it gave away and started tearing from the armpit area, behind the neck area. It also got very wrinkled at many places . It was so embarrassing in front of my friends that I immediately took if off and thought of putting up my complaint with the company.

                        I am sure you will look into and do the needful. I have not kept the Invoice with me as I was very sure about the product quality.

                        Kindly look into and provide me with a replacement or a credit note for the same . The cost was around Rs 4500/- at the time of purchase .

                        Thanks & Regards,

                        Sunil Maurya
                        Mobile : [protected]
                        Email : [protected]@gmail.com
                        Monte Carlo Fashions customer support has been notified about the posted complaint.
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                          Pratyush98
                          from Noida, Uttar Pradesh
                          Feb 23, 2021
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                          Order ID[protected] Monte Carlo Women Olive Solid Jacket, Ordered on 01-Feb-2021, delivered on 6-Feb-2021. Size not suitable so returned on 13-Feb-2021. But till now refund not received. Customer care of monte carlo not responding at all.
                          Monte Carlo Fashions customer support has been notified about the posted complaint.
                          Feb 26, 2021
                          Updated by Pratyush98
                          This complaint has resolved
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                            A
                            adarsh rai 079
                            from Sadipur, Uttar Pradesh
                            Feb 23, 2021
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                            Its colour had been faded in 2 months and 2 wash
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                              R
                              ritikbansalll
                              from Bengaluru, Karnataka
                              Jan 24, 2021
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                              Address: Punjab

                              I order M size jacket and i receive 2Xl size
                              +1 photos
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                                S
                                snmv
                                Jan 1, 2021
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                                Address: Monte Carlo showroom, Niyawan Chowk,Faizabad

                                I had bought a monte carlo jacket on 20 december, .2020 from monte carlo showroom ADDRESS OF THE SHOWROOM: road 320/130, NIHAL SINGHPURA, Niyawan Chowk, Road, Faizabad, Uttar Pradesh, 224001, and its quality is very poor.The client number is: [protected], [protected]. I request to return the MEN'S JACKET -ZIP-F/S from lucknow showroom.
                                Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                  VishalDeore
                                  from Powai, Maharashtra
                                  Dec 4, 2020
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                                  Hello Monte Carlo team,
                                  I was looking for a Lady's Cardigan for my Mother, found one of choice in your Company outlet here in Nashik.
                                  But the required size isn't available!
                                  I searched for it on your Online Official store but couldn't find it.
                                  So I'm trying to contact your Customer Care SINCE LAST 1 WEEK on the contact numbers given on your Official website under 'Contact Us' so as to know the process of ordering one from your factory.
                                  But the Customer Care DOESN'T RECEIVE ANY CALLS inspite of long rings over telephone!
                                  I have even sent email for this to your info as well as Escalations email ID.
                                  Awaiting your response.
                                  -Vishal D.
                                  Nashik, Maharashtra
                                  Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                    Vik1988
                                    from Powai, Maharashtra
                                    Nov 30, 2020
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                                    Address: Mohali

                                    Hi this is to bring your kind notice that I bought 2 shirts 42 size for my dad on friday I.e 27th nov and I wanted to exchange one of shirt as same is slim fit.I visited kalgidhar baltana showroom but as per them it can't be returned this is pathetic response as other brands are doing same...yesterday only I bought two more jackets from zirakpur showroom . I have lost trust in MC ...the shirt is of no use to me..I have left the same at counter of the shop . I want my rights to be preserved as I am customer, this incidence will make sure in my family atleast no one buys MC. Thanks
                                    Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                      Pooja1609
                                      Nov 15, 2020
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                                      Address: Monte Carlo showroom elante mall chandigarh

                                      Dear Sir / Madam,

                                      I am writing to you to raise an issue about: Clothing, shoes & accessories

                                      The issue that I have experienced was: I have bought one jacket worth RS 4295/- on 15/12/2019 from Monte Carlo showroom elante mall Chandigarh.The jacket was damaged as it had pilling problem after first time dry cleaning .the same was informed to your staff at Monte Carlo showroom elante mall Chandigarh and the jacket was handed over to them with the assurity that it will be replaced.I was informed in June to collect the jacket from the showroom as soon as the winter stock arrives.I came back to Chandigarh from dehradun only for this purpose on nov 14;2020 and coordinated with the staff to exchange my jacket as they have already taken the previous one from me and the new one was not handed over to me.
                                      They are now telling me to wait for another 4/5 days .please tell how much time does it take to replace the jacket .The customer service of the staff is too bad and the way they behaved with their customers is awful.The reply given to me by the staff was that it is not their headache that I have come to Chandigarh only for this purpose and I should have informed them before coming to Chandigarh.kindly tell me when they have already informed me to collect my jacket in June, that too when I have waited for such a long time almost for a year now is this the way of treatment I deserve from them.

                                      It occurred on: 15/12/2019

                                      Either refund back my money or kindly exchange my jacket tomorrow as I am going back on nov 17, 2020.I have come to Chandigarh only for this purpose in this covid19 outbreak and it is very unsafe for me to travel back again and again.As I am a govt employee and it is not possible for me take leave for this matter .kindly ask them to exchange my jacket by tommorrow

                                      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                                      Yours faithfully,

                                      Pooja Sharma

                                      Order Number:[protected].2.36
                                      :

                                      House no 1475 sector 20b chandigarh, Chandigarh
                                      Chandigarh
                                      160020
                                      +1 photos
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                                        Vijay13june
                                        Oct 18, 2020
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                                        Address: Meena colony sawai madhopur

                                        Hello sir/madam,
                                        I purchased T-shirt (monte Carlo) from a shop fashion fiesta in sawai madhopur Rajasthan in the month of july. The t shirt is defective I found cry in clothes in just two months when i go to the shopkeeper he denied to change the t shirt. He talks rudely to me when i told him to change the t - shirt.
                                        Monte Carlo Fashions customer support has been notified about the posted complaint.
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