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Monte Carlo Fashions Complaints & Reviews

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Updated: Apr 4, 2026
Complaints 171
Resolved
77
Unresolved
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Monte Carlo Fashions reviews & complaints page 4

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Y
Yogita Swaroop
from Noida, Uttar Pradesh
Feb 1, 2022
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Address: c-80, Sector 23, Noida, Uttar Pradesh

I had purchase a blue leather coat (ladies) from Monte Carlo's outlet in DLF Mall situated in Noida 2 years back. The leather has started chipping off automatically from the collar and pocket area, although it is hung in a cover provided by the company at time of purchase.

Can you please redress my problem?

Customer:
Yogita Swaroop
C-80, Sector 23
Noida, Uttar Pradesh
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    Imdivy45
    Jan 29, 2022
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    Return of Monte Carlo Jacket

    Hello sir,
    I want to say that i ordered a Monte Carlo Jacket from there website. Today it got delivered but due to some reason I have to return that so i tried to return it from there website but there was no option showing regarding return of the product. So i called to there toll free number and they said that there's an option of refund but there wasn't and i again tried to contact them but no response from there side, they were...
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    Seema Dagar
    from GHAZIABAD, Uttar Pradesh
    Jan 25, 2022
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    Resolved

    My order ID-#[protected], this product was returned but my refund is not received in my A/c.
    My return was picked up successfully on 16 JAN 2022.
    I ALSO SENT MANY MAILS ON MONTECARLO'S MAIL BUT NO REPLY. I AM VERY UNSATISFIED FROM MONTE CARLO.
    Kindly refund money in my Credit card, which paid for this product.
    Kindly refund soon in my Account.

    Thank you
    Seema Dagar
    Feb 5, 2022
    Complaint marked as Resolved 
    Dear Sir, Thanks for your help. My refund successfully in my Account. This mail received from Monte Carlo below for your help in your record. Thank you for your help. Thank you Seema Dagar Dear Customer, Greetings! We would like to inform you that we have received your returned order at our end. We have also initiated the refund process against the same. Hopefully, the amount will be refunded to your source/bank account within next 5-7 working days. In case of any queries please call us on 18001800501, 08196922333 & 0161-5048700 Regards, Jaspreet kaur Customer Happiness Team Monte Carlo Fashions Limited
    Monte Carlo Fashions customer support has been notified about the posted complaint.
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      V
      V9d Solanki
      Jan 21, 2022
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      Address: Ludhiana punjab

      If Monte Carlo so called leading fashion company then where is quality assurance promise..used product kese deliver Kiya gya..left arm pit stitches torn..yh h apki product quality assurance.. aur monte carlo customer happiness team apni glti accept tk nh krti ki unse glti huyi h.. customer se questioning ki jati h pr apne staff se ek single question tk nh kiya jata ki used product kese deliver Kiya gya..
      Monte Carlo Fashions customer support has been notified about the posted complaint.
      Jan 21, 2022
      Updated by V9d Solanki
      Post purchase service not per as level.. behave like local brand. Hats off guys

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        A
        Abhinav’s
        from Ambala, Haryana
        Jan 2, 2022
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        Address: AmbalA

        I bought this jacket from montecarlo oulet. After a single wear jacket is totally damaged i am regular buyer of montecarlo products but such a poor quality not expected from them.
        Monte Carlo Fashions customer support has been notified about the posted complaint.
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          J
          Jatin balani
          Dec 31, 2021
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          Greetings Sir/Ma'am,
          On 24th December 2021 I bought a sweater from one of your franchise store. The product is still under exchange period. Due to my negligence I lost the product tag. I ensure that the product is in unused. I'm sending you the details of bill and product images.

          Please consider the situation and help me exchange the product.
          Monte Carlo Fashions customer support has been notified about the posted complaint.
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            A
            Abhyodaya
            from Shahjahanpur, Uttar Pradesh
            Dec 22, 2021
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            Address: Govind Ganj Shahjahanpur Uttar Pradesh

            Today I went to buy a school blazer.
            After my purchase the owner gave me a Handbag labelled as Monte Carlo.
            But one terrible thing about this bag is the name of the enterprise, proprietors name, mobile number and logo of Monte Carlo was printed on that bag.
            Monte Carlo Fashions customer support has been notified about the posted complaint.
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              A
              Abhishek94250
              from SINGRAULI, Madhya Pradesh
              Dec 5, 2021
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              I have purchased this monte carlo hoodie sweatshirt last month only and i wear it only 2 or 3 times and there was so much cried in jacket after use of 2 or 3 times and purchased last month only and found cried in the clothes as it showing the quality of clothes is too bad as i purchased m0nte carlo, dont thought that this will happen with its clothes.
              So please review my comment and solve my issue either by refunding or replacement woth other product.
              Monte Carlo Fashions customer support has been notified about the posted complaint.
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                E
                Er Kishan Patel
                Nov 24, 2021
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                I purchased a MonteCarlo leather jacket last year from Sunil TextTile Udaipur Rajasthan. I have a lot of items to wear in winter so I wore a MonteCarlo leather jacket a maximum of 10-15 times then I hung the jacket in Almira very carefully. I took out my jacket today and Jacket was totally damaged. I have a lot of MonteCarlo clothes and I did not face any issue in signal items even after using them for more than 5 years but I purchased Jacket last year which was totally damaged. It is manufacturing defective jackets.

                Please see attached images for your reference. I have also clicked an image with product code so you can verify it is a legal and original MonteCarlo product which I bought from "Sunil TextTile Udaipur, Rajasthan". Please look into this and replace my product as soon as possible.
                Monte Carlo Fashions customer support has been notified about the posted complaint.
                Please see image.
                Please see Image
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                  Chaman Kaushik
                  from Samalkha, Haryana
                  Nov 20, 2021
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                  Address: L&T-MHI Power Boilers Pvt.Ltd, 12/4 Delhi Mathura Road, Near Sarai, Khawaja Chowk Faridabad-121003

                  Dear Sir,
                  i bought a
                  Monte Carlo Men Blue Stripe Sweatshirt Order Id[protected]
                  Size not match but company not offered change the item

                  i want only for change the item
                  Monte Carlo Fashions customer support has been notified about the posted complaint.
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                    R
                    Rahamatulla sardar
                    from Basirhat, West Bengal
                    Nov 15, 2021
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                    Sir I want to return product ... because product size very long
                    Monte Carlo Fashions customer support has been notified about the posted complaint.
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                      S
                      ss sarkar
                      Sep 1, 2021
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                      Address: Coochbehar, RN Road.

                      From the showroom, AARAV Fashion Coochbehar WB, purchased one T shirt on 20.7.21 but after washing some spots shown and unable to use. Handed over the dress to shop but about 25 days expired no action received.
                      Invoice no[protected].
                      Customer name S S. Sarkar, mob no [protected]. Artical number[protected].
                      Monte Carlo Fashions customer support has been notified about the posted complaint.
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                        abhi_121
                        Aug 16, 2021
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                        Address: khabra kiratpur gurdas muzaffarpur

                        Dear monte carlo team i have buy a tshirt on 24 july 2021, after a single use there
                        is a hole in tshirts, the quality is very poor.

                        please replace or refund the tshirt amount.
                        Monte Carlo Fashions customer support has been notified about the posted complaint.
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                          sunilmauryamkt
                          from Gurgaon, Haryana
                          Feb 26, 2021
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                          Address: Flat No 576 , Air Force & Naval Officers Enclave , Sec 7 , Plot No 11, Dwarka , New Delhi 110075

                          Dear Sir / Ma’am,

                          I have been a loyal customer of Monte Carlo products since past many years .

                          I had bought a Leather Jacket from Reliance Trenz, Dwarka in November month of 2019 .

                          I wore it hardly for a few months in 2019, few times in 2020 and starting of 2021. To my surprise the material was of such a poor quality that it gave away and started tearing from the armpit area, behind the neck area. It also got very wrinkled at many places . It was so embarrassing in front of my friends that I immediately took if off and thought of putting up my complaint with the company.

                          I am sure you will look into and do the needful. I have not kept the Invoice with me as I was very sure about the product quality.

                          Kindly look into and provide me with a replacement or a credit note for the same . The cost was around Rs 4500/- at the time of purchase .

                          Thanks & Regards,

                          Sunil Maurya
                          Mobile : [protected]
                          Email : [protected]@gmail.com
                          Monte Carlo Fashions customer support has been notified about the posted complaint.
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                            Pratyush98
                            from Noida, Uttar Pradesh
                            Feb 23, 2021
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                            Order ID[protected] Monte Carlo Women Olive Solid Jacket, Ordered on 01-Feb-2021, delivered on 6-Feb-2021. Size not suitable so returned on 13-Feb-2021. But till now refund not received. Customer care of monte carlo not responding at all.
                            Monte Carlo Fashions customer support has been notified about the posted complaint.
                            Feb 26, 2021
                            Updated by Pratyush98
                            This complaint has resolved
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                              A
                              adarsh rai 079
                              from Sadipur, Uttar Pradesh
                              Feb 23, 2021
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                              Its colour had been faded in 2 months and 2 wash
                              Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                R
                                ritikbansalll
                                from Bengaluru, Karnataka
                                Jan 24, 2021
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                                Address: Punjab

                                I order M size jacket and i receive 2Xl size
                                Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                  S
                                  snmv
                                  Jan 1, 2021
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                                  Address: Monte Carlo showroom, Niyawan Chowk,Faizabad

                                  I had bought a monte carlo jacket on 20 december, .2020 from monte carlo showroom ADDRESS OF THE SHOWROOM: road 320/130, NIHAL SINGHPURA, Niyawan Chowk, Road, Faizabad, Uttar Pradesh, 224001, and its quality is very poor.The client number is: [protected], [protected]. I request to return the MEN'S JACKET -ZIP-F/S from lucknow showroom.
                                  Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                    VishalDeore
                                    from Powai, Maharashtra
                                    Dec 4, 2020
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                                    Hello Monte Carlo team,
                                    I was looking for a Lady's Cardigan for my Mother, found one of choice in your Company outlet here in Nashik.
                                    But the required size isn't available!
                                    I searched for it on your Online Official store but couldn't find it.
                                    So I'm trying to contact your Customer Care SINCE LAST 1 WEEK on the contact numbers given on your Official website under 'Contact Us' so as to know the process of ordering one from your factory.
                                    But the Customer Care DOESN'T RECEIVE ANY CALLS inspite of long rings over telephone!
                                    I have even sent email for this to your info as well as Escalations email ID.
                                    Awaiting your response.
                                    -Vishal D.
                                    Nashik, Maharashtra
                                    Monte Carlo Fashions customer support has been notified about the posted complaint.
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                                      Vik1988
                                      from Powai, Maharashtra
                                      Nov 30, 2020
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                                      Address: Mohali

                                      Hi this is to bring your kind notice that I bought 2 shirts 42 size for my dad on friday I.e 27th nov and I wanted to exchange one of shirt as same is slim fit.I visited kalgidhar baltana showroom but as per them it can't be returned this is pathetic response as other brands are doing same...yesterday only I bought two more jackets from zirakpur showroom . I have lost trust in MC ...the shirt is of no use to me..I have left the same at counter of the shop . I want my rights to be preserved as I am customer, this incidence will make sure in my family atleast no one buys MC. Thanks
                                      Monte Carlo Fashions customer support has been notified about the posted complaint.
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