Monte Carlo Fashions Complaints & Reviews

Hi I buy a pack of 3 t shirt from Monte Carlo show room LUDHIANA on 30/4/2019 with one wash colour fade it's very bad quality I visit show room call on help line number and mail tell now I not get any satisfied answer from Monte . When I call in help line or mail them they ask me about bill I want to ask everyone when they buy product how many person save shopping bill we trusted on company and think it's good company and other side they save our details like mobile number I provided my mobile number to seach my bill details and product packing and bar code details .

I bought a track suit from their website order no:[protected].

I tried contacting them regarding shipping of product through various channels.

1) customer care number
2) e-mail to [protected]@montecarlo.in
3) tagging them on twitter

No one responds over call, no revert on my e-mail. I have paid the money in full, but still they are not shipping the product and not event communicating regarding any delay. I would need help in getting in touch with their customer care team.

I purchased a black jacket in dec. 2018 from (Sco 151, sector 37c, chandigarh).
It's material got damaged/ torn by getting stretched during normal wearing routine.
It's just 3 months that i am facing such problems with my jacket.
Please resolve this issue and get me a reasonable feeback... With my product replaced or money returned.
Thank you

Dear sir,

I am loyal and regular customer of your brand for last 20 years. It is very sad that after using your brand for so many years i got such a poor behavior at your premium outlet and which left me with no option but to write this letter to you

I purchased a charcoal grey pull over from janakapuri district center outlet in december 2018
Monte carlo fashion limited unit 3

The pull over turned out to be defective piece as it has lot of loose wool creeping on it. I went to exchange the defective piece but counter sales person told me that he would get it alright and he got it alright, but after few days again the same problem arose…. I have many pullovers of monte carlo and using them for years….. But nothing happened…. Which made me loyal to this brand…. But now this pullover is defective….

I went again to get it replaced…. But the manager simply refused to change and when i told him that this pullover is of no use to me as it is defective, he simply asked me to leave the sweater or take it as it is and that he would not do anything about it.

I have left the pull over with the manager at the store.
I have written mail at [protected]@montecarlo.in but no response till now...

U r requested to look into the matter at the earliest and replace it.

Sindhu aggarwal
[protected]

I have bought monte carlo men 's trouser basic from exclusive showroom and franchise - yougal sons fashions p. Ltd, apsara road, gandhinagar jammu with invoice no.[protected] on[protected] at 5.17.53p. M.
Even on next date, i had weared that trouser in the wedding ceremony of my brother but i felt ashamed and embarassed after someone told me about its tearing up above from my butt side. Either the product was low quality fibre or was lying there from ages. Im deeply shocked with the quality lapse of such a reputed brand. So i think of mailing you before going to consumer forum.
Rest is in your hand.
Name-arjun mansotra
Mobile no. [protected],
Summary-item code/hsn code-[protected]cf-1-34
62034990

I have purchased monte carlo jacket of 4000 inr from pantaloons showroom in malhar mall indore. The jacket i purchased it's got faded as after only one dry-cleaned i have already submitted my complaint on monte carlo owns website and its not yet get resolved pleased resolve this issue as soon as possible. My name is akhil kadam and my contact no. Is [protected].

Dear team,

I had purchased few clothes online from monte carlo official website, order no[protected], but they never delivered products, today while after 9 days of purchasing no call or product confirmation, i emailed their mail id, but surprisingly they confirmed it was delivered, they produced a false delivered bill and my false signature, it was around 3500/- inr, kindly help me and provide me justice. They are real cheater.

I purchased a jacket from monte carlo lajpat nagar new delhi in feb 2018. But after using the first time bubbles and cotton are coming out of it without wash. I complained the dealer as well as customer care but company and dealer refused to take complain and deny to change the product.A reputed brand have that much bad quality and customer credibility.

I have bought one sweater from 27th main road HSR layout Bangalore. I have asked them while purchasing "isme bubbles to nai aayega na" then sales person said me that no sir nothing will happen. if anything will be happen we are there. He was so sure about quality. Now after 2 wash there are so many bubbles which is not natural. we went to brands for best qualities only. Good brands will not compromise with money then why should we compromise...

I purchased[protected]FO-1-36-04 from store shop no.799, ground floor, main market Rani Bagh, so disgusting we found problem in the pics and they denied 5 customer say still they didn't solve the problem

So irritating now company should corporate with us

Not repaired not exchange my product and denied for all

I am fead up with the process store manager not help anything

Help me to get my product done

I purchased a pack of 3 t-shirts xl from mc gandhi nagar jammu. Two out of 3 t shirts are ok and one of the t shirts is of small size though xl is written on it. I contacted the monte carlo store but he showed his inability to replace. The invoice no. Is[protected] dated 15/7/2018. Need replacement of product of right size. Atleast this is not expected from branded items.
Note: i checked size by wearing one in the pack and washed all t-shirts.

Sir
I want to say that i purchased a jacket of monty carlo from pla showroom hisar. I purchased monty carlo because it is a brand. But it did not provide good services. The jacket have hole on wrist.
I purchased jacket of rs 2410 please refund my amount or exchange the jacket. If you did not take any step in 7 days i will see monty carlo co.in consumer court. I attached a copy of bill and photo of defected jacket.
Anurag sharma
418/22 sant nagar hisar 125001
[protected]

I had purchased 4 monte carlo sweaters from bindals new delhi on 03.01.2018. Still i did not wash it for a single time since purchased. Within 15 days, i have found many fuzz on all 4 sweaters... How can it be possible with a well known brand. My local purchased sweaters are much better than this. Why should i purchase this brand again, after getting so worst product.
I am expecting replacement or money back for the same as i can’t tolerate this kind of quality product from monte carlo.. Kind resolve my problem.

I had bought 1 blend wool sleeveless sweater from www. Montecarlo.in. The product which i received had a very poor fabric quality. Moreover, the shade mentioned in the monte carlo website was light green while i received a sea green sweater. Inspite of mailing and requesting for refund to the monte carlo customer care several times, i didn't get any response.

I think, the monte carlo website is not at all reliable. They sell poor quality fake products to dupe the customers.

I bought a product online, returned it due to size issue. The voucher was issued after 10 days, on top of that the voucher can be used only on cart value more than the voucher which was not earlier stated.

While using the voucher, a product from my cart went out of stock, the voucher wasn't re-issued for that canceled order.

Nobody picked up at the helpline, and when they did, a product from my cart again went out of stock. It has been more than 16 days, I can't find any products worth buying anymore.

I was assured that the issue would be resolved today, which didn't happen.
Neither my money is being refunded into the bank, nor I have that stupid voucher to use on any purchase.

Extremely annoying.

I have purchased a sweatshirt online at montecarlo.in on 23 Jan 18. As on 01 Feb 2018, the monte carlo showing the product status delivered via delhivery tracking ID[protected]. However, while tracking the product and talking to customer care at Delhivery courier company, they informed that no product has been assigned to them for delivery.

Customer care told me that they sent me the product and will reach to me. I write to customer care at monte carlo, some one replied me that they gave me bill of lading copy. What I'm suppose to do with the Bill of Lading. The issue is between courier company and montecarlo while I am suffering. The customer care is not picking the calls and neither responding to any email I wrote.
I don't needed the product any more, I just needed my money refunded. My order No. is[protected]

I tried placing an order at the online store. I paid using ola money wallet. The money got deducted but the order got cancelled.
My order number is[protected].
I money never returned in my wallet.
I have also written an email with the snippet of the transaction but to no avail.
The customers care numbers are not reachable. I don't know how to go about it. Please refund my money or send the product.

Sir
I bought two cardigan hsn 61101120
Sweaters and got the discount of 30% on the date of 27/01/2018. Later i came to know that no such discount exist officially, and its real discount should be 40%. They have overpassed the bill producing mechanism and set up their own system sidewise which shows 30% discount on the said product. This is done by your authorised shop at 1st floor, church complex, main road ranchi.
This is clear case of fraud and betrayal of the customer's trust. Hoping for the positve action and swift reply, waiting for the refund of my money.
Please take a note of this before i opt for legal justice.
I'm attaching the snapshot of the bill here to make u better understand.
Thankig you in advance.
Your customer
Alquama alam

Respected sir
Most humbly & respectively i wish to inform you that your monti carlo chunmun store at church complex ranchi is cheated with billing with us. I have purchased two ladies woollen product in that shop in which he give me a falls bill which is less only 30% off but in 27 january all the old product have 40% off. Please take a action and give me a better suggestion.
My no.[protected]

I had purchased full sleeves monte carlo men sweater from monte carlo authorised shop- Monte carlo, Exclusive Show Room, Mahanagar, Lucknow in 30 Dec, 2017.
After only 20 days, it got shrinked badly. I am really disappointed with and want you to resolve the matter as soon as possible. Designs of the sweater got stretched. This is really condemning. I am visiting show room for that, they are not attending properly. I am really disappointed. We are paying such a big cost just for the sake of quality and even then we are getting poor quality product. Company must resolve the matter.

Encl: Invoice Attached
M.No. [protected]
Thanks