Monte Carlo Fashions Complaints & Reviews

Shipment of 2 Monte Carlo lowers received on 25_7_2020 Invoice no MCS20_21/6080 .Article no[protected] blue lower is defective in weaving in reverse side Please arrange to replace the same

टीशर्ट मे दो बडे बडे दाग जैसा है जो दूर सेही दिखाई देता है ।

Sir/maim
I m saurva tripathi, recently i bought some products from your online shopping site
Some are good but some are not as good as expected so i want to return some items
Many times i call on your no. Bt didn't respond by anyone.
Please help me.
[protected] [protected]
[protected]@gmail.com
Please help me
Sir.
It's too expensive and site are shown that return policy and refund but there is no options to get back or return

Sir i have purchased a women jacket from montee carlo outlet from reliance mall faridabad on dt.3/01/2020 when i saw it there was a cut was present on it than i went to outlet and submit it for replace than storekeeper take it and promise me to replace it within 7 day after 15 day when i went again than he replied me that u chose another item but when i purchased it there was 20% off and now there was 50% off on each product but he say me that you got only 20% off because u purchased it on 20% off when i talk him i want my purchased item then he denied me to give same product this is a big issue now today is 11/03/2020 all winter season has been lapsed but still i wait my jacket please do needful

I purchased a jacket from suvidha store from panipat haryana. I purchased a jacket at 30% discount
Sticking of jacket gets damaged within one month. Now the seller is agreed to return the product but saying he will return the jacket at 50% discount. This will result a 1000 rs amount loss to me. Please look into the matter. So that i can get my full amount

Bought jacket from official site on 3 feb 2020 order no. [protected]-55-15. It is not fitting well despite ordering correct size, sleeves of jacket are smaller than required. I need a size bigger than this. Kindly arrange for return at the earliest. Tried calling customer care no. Mentioned on website but call never received at the other end. Very disappointed with your service. Complaint mailed to official email id 2 days back but still didn't got any response.

I bought a jacket from monte carlo showroom bhiwani in 2016 17.
Today on republic day i wear thia jacket but the top of jackdt got burnt / melted type after sitting for two hours in sun.
This is not the quality we want from this brand.
I will try to search invoice no. And give full details of purchase.
Meanwhile you can get details by my mobild number tracking [protected].
This is double sided sleeveles jacket.
Please arrange to replace the same.
Thanks
Kulbhushan pathania

Respected sir,

I had purchased this jacket in january 2019 from g. G enterprises, kaithal. After wearing for about one and a half month i packed the jacket and put it safely.in december 2019, the color of this jacket gets faded and it looks very ugly. We complained the kaithal dealer in december 2019 but he said that, this is company's fault not ours. This feels like cheat with me by your esteemed company and i want replacement from your side as early as possible. The pictures of this fainted jacket is also attached for your necessary action.

From : anil sharma
[protected]

I bought a jacket article no[protected] from monte carlo karol bagh on 29th December(billing on the name of Garima Saini). They sold me a defective jacket as its inner side pockets are unstitched. Today I went to get it replaced. The representative accepted that its manufacturing defect but refused to replace and told they will get it stitched and return, to which I agreed. Soon they said that tailor is not available. I told I can take some other article in same color and same price range to which they bluntly refused.

I had to travel for an hour to replace it still they didn't agree to the simple solution. This is highly unprofessional response on the part of Monte carlo.

Also the customer care service is pathetic. I kept trying[protected],[protected], [protected] for 40 minutes atleast. The operator asks you to wait and then the phone gets disconnected automatically. And this was during working hours of monte carlo customer care service.

3 hours of mine were wasted with no result. Please understand the harrasement it causes to a customer and train your representatives to handle such cases properly. I brought this to your notice hoping that appropriate solution will be done.

sachin saini
[protected]
sachin.indian.[protected]@gmail.com

Sir i m really sorry to say that i do not believe that monte carlo is a brand. Y we buy a branded things so that they can here the problem of the customer but in my case the store people say jao jo karna ha kar lo and they really don't no to respect women, only when my wife went to one o[censored]r store which is located at howrah (Kolkata) to exchange the product size which was one size bigger still then they refused to do so and misbehaved with her so its my request to take immediate action

Leather jacket purchased last year and worn once... Now noticed leather coming out from front and worn out... It is ridiculous.. Very poor quality and not expected that in one year the condition will become this... Only worn once last december... Charges are always high for leather jacket... At least we expect it will last for few years atleast... Either i want replaced for male leather jacket or refund

Poor quality jacket provided.. Not expected from this kind of reputed brand. Teared surface leatherite just after using few times. Hefty amount of money ruined. They are cheating.
I have followed all maintenance guidelines but still faced this kind of experience. This is so much disappointing.
I want refund what i have paid to them because this is useless product.

I had ordered one sweatshirt (Order no:[protected] from the online shopping website of monte carlo on[protected] but it didn't fit me well, so i write an email mail on[protected] regarding the refund of the amount in my account and i shared the account details with them. Being a regular online shopper i always get refund from different websites in my account only but rude monte carlo refused to refund in my account. I had paid cash to them and they asked me over the call that they will refund on their online shopping portal. They cannot force me to do shopping from their website only if i didn't liked their products. I only tried their product and i return this sweatshirt with all tags packing material (Photo attached).

Hii this is pawan jain,
I bought a sweater from monte carlo showroom, bhopal, db mall last year i. E. 2018 in winter and in 2019 i washed my sweater in normal water with eazy mixed in it after wearing it only once. After washing it i noticed that my sweater got shrunk and now i am not able to wear it... So its a request to either exchange this piece with another or please refund... Please help thank you.

Sir
My order no[protected]. I have ordered two lowers blue and grey. Out of which i have received my blue lower and 1 lower i received is completely different from what i ordered and it looks old and seems someone during order preparations has deliberately replaced original item which is a fraud.

Kindly send me my original order and nab your fraudster employee responsible for this mess. I have already mailed my problem to [protected]@montecarlo.in but no reply even after 6 days of registration of complaint

Sir maine ek tshirt 11/2 months pehle lee the first wash k baad fade ho gaye showroom m vapis de company n accept kr le aaj (10/07/2019) hum new lekar aaye lekin jab pehle ladies top le the to fresh arriwal le the lekin aaj jo ladies top lia tha wo 30% off pr tha lekin mughse uski fresh wali price le gaye.isse to mughe nuksaan hua. Ye to cheating hue. Pehle wala top 990 ka tha and aaj wala top 1990 ka fresh m mere s 1000 aur liye gaye . jabki us pr 30% off tha. is it fair?

I am from gwalior i visited showroom at govind puri university road showroom owner did not gave bill of some product and when i ask he was talking in very rude behaviour and insolent i dont know his name but his sirname was bansal he is very disrespectful man and i am sorry to say he is destroying image of monte carlo. I an your loyal customer thats why making you aware of it.
Thank you

I Sanjay Mohil, a farmer went to monte carlo showroom yesterday. Without letting me know the prices of garments, the staff member made a bill of items and asked me to pay Rs.8, 448. Bill was then paid, until body size fitting of garments was made, I realised that these items were too expensive for me to purchase so I asked them to take back 2 items(1 shirt, 1 jeans) out of total 5 items. No fitting changes were made in those items that I was returning and neither items were taken out of that showroom but still the staff member didn't refund the money and claimed that bill was made so no refund!

I gifted a T-Shirt of Monte Carlo Brand and later my relative complained about the T-shirt fabric.There is some defect in making of that T-[censored], due to which my relative is not able to wear it.It has a very poor fabric and skin is getting affected even after 10 min use.Any person can't wear it with that defect.I have bought many T-shirts of Monte Carlo but never faced such issues but this time I am really disappointed.I have spent 1200 Rs and as it was a gift to my relative then this is really a big disappointment.I complained about this at LABH SONS Meerut from where I bought this.But They are not accepting return.Please help me out in this.Either refund the amount or replace that T-shirt.

Dear madam/sir

We have given a complaint of quality in a jacket to company which i purchase on 27/01/2018 during sale period on discounted amount 2571/- from our mahanagar lucknow m/s sbd enterprises in month of january 2018
And after refused by them we forwarded same to company. Please resolve this problem otherwise no one can purchase our product in sale period "fabric defect" please either u exchange ur product or give my money back to me