Morphy Richards Complaints & Reviews

Personal since we bought these we are facing issue with the worst product i even seen as people with good expectation as food processor its completely failed even we had replacement but still facing issue with it.

NEVER GO WITH Morphy Richards Food Processor....

I was purchased a brand new morphy Richards icon dlx food processor but it's processor body not even start...

I purchased hr fp icon dlx from shop no s-231, 232, 233; 2nd floor, nelson mandela marg, new delhi 110070 on 16/06/2017 under 2 year warranty.

Early 2018, the product started developing serious issues in it's vessel, that of jamming and tightening.

Due to my service in defence, i was posted in a remote location. I was denied any service there upon inquiring to avail my warranty service.

Now having...

Never ever have seen a company whose service is as unprofessional as that of morphy richards, india. I placed an online order from the company's online store for a room heater and made the payment online (Approx. Rs. 12, 495) on the 19th of january, 2020. The predict was to be delivered in five days, but even after nine days, neither was the product delivered, nor was there any intimation on the order status.

Several phone...

I really surprise to see what type of service you served to your customers.
This is the peak session & a week has passed in but still problem is remain same / not solved so far. Even i have no ides how much time you will take to complete this task
I put several mail but nobody reply on it & they fake commitment made by your executive

[protected]...

Had bought an otg 40rc-ss on 21st oct. 2016 inv. No. El/1228/1617 from tulsi ram gallery, ashok vihar. Although it claimed of a stainless steel body, we found rust forming at various places all over the body of the otg. Am appalled & extremely disappointed & feel cheated by a company of such reputation. Would like to know how you intend to rectify this for the otg purchased.

Had written to consumercare but to no avail. Inspite...

Morphy richards icon deluxe food processor purchased on 5th october 2019 within 20 days it stops working. Executive saying that base & motor need to be changed as the inside body is melted. After spending rupees 8490 what i got is a low grade product by morphy richard. Area sales manager raghav aggarwal is least bother in helping me
Kindly help what should i do....

I am writing on this forum after numerous attempts made on call and complains raised on morphy richards website regarding the product quality of morphy richards icon dlx 1000 w food processor (Steel black) bought on 15/06/2017 via invoice number 20158/2017-18/46813. It was delivered 4 days later. The product worked fine for almost 1.5 years. There after whenever i used the bigger steel jar, it used to leave a metallic dust around the processor...

With great difficulty writing to you that was not knowing that your company has such a pathetic services of your product.
I purchased one coffee maker and called up customer care to arrange for a demo for the same. Customer care assured that their will be a person coming for the demo and after 2 days one guy called up for demo but his availability and mine timing did not matched so it was cancelled from his end. After a week i again...

Hello team,

I bought a morphy richards microwave in november 2017. A week back there was a weird sound from the microwave and it abruptly stopped working. I have registered 2 complaint numbers 18042202 and 18099487 within a span of a week. Your service centers have refused to repair or replace by making an excuse that its irreparable. Rather than apologizing for bad customer service, they have audacity to blame it on me for...

Hi! I have a 40 liter morphy richards otg. I am facing problem in timer and thermostat. It does not go off on its own and remains where it was set.

The last time, your technician had shown me how to use the timer... Rotating it beyond the time desired and then bringing it back to the desired time. It worked all these days but last week it stopped working. Please send some qualified person to solve the problem

I...

Hello,
I purchased icon dlx food processor from kohinoor electronics, pune on 14th april 2019.
The aata kneading bowl of the processor stopped working today.
I registered complain with morhy richards.
Technician named amit more, mobile +[protected] called me and told that he will replace the bowl. He did not even visited home and straight away concluded that bowl is broken.
I am preety much sure that...

OTG, grill not heating from bottom . Both the lower rods in the grill do not heat so nothing is cooked . It’s semi cooked as heating inadequate.we made a cake n it just baked from the top and took 1 hour 45 min as it should take 45 minutes. Also made a pizza it also remained semi cooked and burnt as had to be kept in for too long as the lower heating filament not working . Please never had this issue earlier but facing concern on the heating...

Iam writing this in bringing your attention towards the (World's) best service that ur engineer has provided us. First of all we bought this geyser on around 15 march 19, and after that we keep on calling your delhi customer service number for installation and you people keep on making us fool by giving false assurance that your geyser will get installed asap but days passed and around 15 days your engineer finally came to install after more...

I had faced similar issue back in 2016 and now the same issue. Have connected with customer care but no one has turned up for repair. I am fed up with the after sales service of morphy richards which is given to bajaj. The model i have is enrico.
Have been chasing people at service center at nalasopara but no response. Requesting to send a technician at home for repairs.
Comtact [protected]
Name: prachi patne
Virar...

I purchased the above mixer from tv shopping a few years ago and it's only been used once, dry stored under a cover, i went to use it last week and nothing! The 'work light' flashes and that is all. I contacted morphy richards and was given the number of the company that 'makes our mixers'. Upon contacting this number i was told that it was most likely a 'software issue' and then the call turned into a sales pitch for a new 'discounted' mixer.br...

My morphy richards iron box started developing problems in the month of aug 2018. I registered a complaint to get it serviced post which the item was picked from home. I received the iron box in a damaged condition with the buttons to change settings malfunctioning. I registered another complaint post which water started dripping from the iron box. After 2 months of struggle i was offered to get the iron box replaced. I submitted the iron...

Hi,
This is to inform you that i have purchased 25 cg microwave one week back in delhi. I am repeatedly requesting them to arrange a demonstration for the same but got no positive response from the company. Due to this i am still unable to use the product. This is the worst experience ever i got from any company.
Please do the needful

Thanks
Anurag
Cont. No. [protected]...

Purchased the product from amazon on jan 2017. After the warranty period was over, i have been trying to get an amc done but there is no response from morphy richards.

Sent them multiple emails, none of which has been answered and their telephone and social media support is a joke as well. I called the customer support helpline number and they instead provided me with a number of bajaj finance to get an amc.

Terrible...

I have bought a new food processor and when the demo guy came he found out that two items i. E. One chopping blade and processor bowl lid from the pack are missing. I have brought the food processor from gulati store, kalkaji, new delhi. I was assured that they would provide the missing items but sadly its been 3 days now and still they keep saying it will be provided.

In such circumstamces i believe the whole food processeor...