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Morphy Richards Complaints & Reviews

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Last updated Mar 18, 2024
Complaints 267
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1-800-226722
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+91 22 4128 0022
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New Delhi District
Delhi
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110001

Morphy Richards reviews & complaints page 7

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D
Durga Prasad Bhatnagar
from Delhi, Delhi
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salvo water heater 25 ltr.

Address:Ghaziabad, Uttar Pradesh, 201014

I Purchased a Salvo water heater on 1st.Jan 15. Every year, I have to call technician from your service centre and they take at least 10 to 12 days to change element. This year also, after coming back from US, I found that water heater is not working. I lodged a complaint on 11th January 18 .The complaint no is [protected]-1 . The technician came on 13th January 18 and today is 18th, I am waiting for .

This is your service....
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D
Dev Bogiatoo
from Amritsar, Punjab
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induction

My induction is not working properly i complained about it more than 4 time they assured me to visit every time but they didn’t visited i am fed up with your service i will never recommend any one why wil buy morphy if we can get better service other my product was under warranty when i called for first time now it’s been 4 month and now my product is no longer in warranty period very bad service it was my biggest mistake and i will never...
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T
Thiru San
from Guntur, Andhra Pradesh
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otg 28 liters

Address:607402

When i was pre heating to 170° for 10 mins it stopped working around 5 th minute. Its the 1st time i am using since i bought it. No power light... And its not heating. The whole thing i prepared become waste. I tried calling customer care no response. I need a explanation for this and a service for it. I hate this product. I think u dont have a quality products....
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A
Aditya Pratap Rai
from Solapur, Maharashtra
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coffee maker

This is reference to machine mentioned below..

I was approched by technician called dhirendher kumar to fix coffee machine.

This person was charging money to repair a product under warantee. This is a new machine and i bought it in december 2017.

When i confronted him.. He gives an reason this product is used for commercial use.

Firstly its a lie i have already using a machine from...
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I am writing to you to express my dis-satisfaction buying a morphy richards juicer 7 months back. The plastic is getting eroded when the juicer is on. Since the purchase, i had used it for only 5 times.

I called to your customer care and lodged a complaint three months back for which your engineer came 11/2 month ago, checked the juicer and said its a manufacturing defect and told that he'll replace the part. He came back after...
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S
saifkhan786
from Riasi, Jammu and Kashmir
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complain for electronic food processor

Address:Bahraich, Uttar Pradesh, 271801

Food processor is not working. It purchase on 23.01.2017 and its not working by the time it was purchase i complained many times bt no one come to repair it.. This item is under warranty period.. Please imidiatily solve our problem. We are suffering from this food processor problems from a long time and we are regratting to purchased this morphy richards food processor. This food processor is really disaster and trouble maker....
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R
rimplemalik
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iron

Address:110085

I have purchased iron from morphy within 6 month it automatically stop working and when i called technician, suddenly resolve the issue sayong wire is loose and again same issue and tecnician came after 15 days and same problem. Then i asked why same prob again and again, tecnician said that while u do iron on clothes thn wire can be loose. How it is possible.. Patheic service.. I m planning to purchase food processor also.. But now.. No...
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D
Dbsb
from Delhi, Delhi
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complaint regarding my food processor

Dear all
I purchased food processor on dec 4 2016 which is not in working condition from one month i log the complaint regarding the same in your customer care on 4 november but till now my food processor is not corrected the best part it after log the complaint in your call center 4 times no engineer was aligned to visit my place when ever i call to customer care center they stated me that your call has been closed by below reasonsbr...
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A
Apne
from Gurgaon, Haryana
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geyser hot water output is very slow

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

The geyser was bought last year from csd canteen and put to use first time this winter. The hot water output flow is very slow. The pipelines have been checked including inlet lines. All are fine. Suspect problem inside the geyser
Cdr sanjay varma, l061, gulshan vivante, sector 137, noida 201301.
[protected] / [protected].

Request attendence of service engineer under warranty for repairs.
[protected]@gmail.com...
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S
shuklagupta
from New Delhi, Delhi
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europa coffee maker

I bought a coffee maker from bahk enterprises, lajpat nagar new delhi on9.11.2017 twice your mechanic has come but frother does not work there is some steam leakage and the steam button is free it does not lock so ther is no frothing there is leakage of water from the fiter as well i want the product to be replaced immediately it has been a week since i bought it but i am unable to use it your mechanic comes tampers with the machine opens...
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S
Shruti Bawari
from Nattam, Tamil Nadu
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bajaj service centre irresponsible - morphy richards pop up toaster

Address:Chennai, Tamil Nadu, 600097

I had registered a complaint on 1st of november for my morphy richards pop up toaster, settled in chennai. I was told by 4th an engineer will come and you need to provide this code to him. I waited till 4th. 6th came 7th came, finally on 8th some engineer comes. He checks and and says there is no issue. I re-explained him the issue again same thing. Then i told him you should firstly know how toasters work then he said yes madam, i will replace...
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J
Joshi Naveen
from Bhubaneshwar, Odisha
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installation

Address:110067

I recntly buy a geyser.. Then i submit a request for installtion that is free as per the website.. And a guy came for installation.
I was surprised to hear that he said he will only put the geyser on the wall and rest of the work of pipe n all should be done from ur side..
Is this really meant installtion service?
It is very hard to hear that we have to pay another 1000 rs to a plumberb to set the pipe n ol..
br...
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M
manpreet88 saini
from Chandigarh, Chandigarh
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morphy richards glide 1250-watt steam iron

Address:160001

Morphy Richards Glide 1250-Watt Steam Iron is not working properly. Morphy Richards 1250-watt steam iron was in May. It has been damaged three times since May to September. It was a two-year warranty, it was still five months but it has been damaged three times, so I do not want to keep it.So get it back and my money goes back....
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A
anemone
from Gurgaon, Haryana
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problem in food processor

I complained about my food processor 20 days back, technicians came to find the problem but have not resolved it yet.
My food processor is in warranty period as only one and half month back we purchased it.
I want to know when the problem of food processor will be resolved.
For more than 15 times i called on the customer care. Though they assure that they will resolve it but actually nothing has been done....
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A
Adil 81308535
from Nagar, Rajasthan
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complaint not registered and mechanic not sent

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

To whom it concerns

This is to complain most grievously that in spite of seeking help for the last ten days, our plea was ignored and when a mechanic by the name of banty mobile no: [protected] was perhaps sent, he made us wait for two days, and at last failed to come on the pretext of not finding our address, which is a registered address and available on the gps. I had not asked for free service even then nobody came. My...
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N
Nidhi1245
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

morphy richard icon dlx food processor stopped working in 10th day and company is not ready to replace the product and also not ready for refun

Address:411041

I have placed order for "morphy richard icon dlx food processor" on 27th junly 2017 & received order on 4th august 2017. Then food processor stopped working on 14th aug 2017 and i posted comment on there complaint board (I also have screenshot for same). Then i again submit complaint on there toolfree number dated 17th aug 2017 & went through process and in result they mention they will not not replace the product rather they will repair....
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S
singhpardaman
from Noida, Uttar Pradesh
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replacement of pop up toaster model at-202

I had purchased the toaster from airforce csd canteen race course new delhi. After some time it went out of order and could not be repaired by your service center. Replacement was approved by your company on 23 jun 17. I went to the canteen three times but the canteen did not have this model in their stock. There i met mr rakesh of your company about a month ago and i was told by him that it will be replaced at my doorstep at noida shortlybr...
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T
tiwarinishant2006
from Delhi, Delhi
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charging for repair under warranty

Address:401107
Website:www.morphyrichardsindia.com

Have raised a call when the product was in warranty but executive came when the product warranty was expired.
I had purchased the food processor product in jun 2015 from vijaysales. The food process stopped working 4 times already, machine gave out a burning smell and then stopped working. Executive has come 3-4 times and again the same problem persist, ever since i have been so gently in handling the product. My products warranty...
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S
Shruti Tandan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty morphy richards food processor

Address:New Delhi, Delhi, 110017

Purchased a morphy richards foord processor #icon dlx# around diwali in 2016, since then it is creating some or the other problem. Within 2 months its motor burnt which was changed by the company as, i have onsite 2 years warranty. Nw its big jar has developed big cracks and also it has stopped working. When contacted customer care they again gave me an engineer visit, who later on told me that you have to pay for a new jar. Company doent...
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Y
Yusuf Hungund
from Mumbai, Maharashtra
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main jar breaks even when softly handled

Address:Mumbai City, Maharashtra, 400070

We bought a food processor in january 2017 from vijay sales. The food processor has many attachments but its jar is the main content in which all the process takes place. The jar started breaking automatically in 2 months and conditions got deteriorated in 4th month and the base is broken and of no use now. We complaint on the toll free number and the 3rd party representative came and said this is not under warranty we have to buy a new jar....
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