Myflowerapp Complaints & Reviews

Hi

I have ordered a flower and chocolate bouquet for 14th of feb. Its 16th and still we have not received the order.

My order number :[protected]

Tried checking with their customer support but there is no help from their end too.

Seems like i got into some fraud,

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I ordered same day delivery bouquets to be delivered to two addresses/locations, neither was delivered, there is no tracking detail available, tried contacting the customer care number many times, it’s either busy or does not answer calls or switched off.
Either deliver it today or need a refund.

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Order[protected] order on 14.02.2022 and same date delivery. But still order didn't delivered . After multiple follow-up mail there is no update from Myflowerapp.

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A

anubhaSh

Feb 16, 2022

Same issue wit me as well. Did you get any response for the complaint??

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I ordered containing a bouquet of roses and chocolate and teddy bear for my wife.

They promised that order will be deliver by yesterday i.e., 14.02.2022 @ between 12:00 to 22:00

But they didn't deliver any product.

When I chat customer service person that person not responding properly yesterday and today they said me purchase another Rs 1638 then I deliver it.

What is this ?

When received Valentine Gift.

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India

Myself Vipin, I ordered a basket of roses & Chocolate, order Id[protected], chosen delivery slot was 3 pm-10 pm on 14th Feb. My order was not delivered & no one is responding to the mail & calls I made to customer service, I want to cancel the order but no option is provided for cancellation on the website. I want my refund.

+1 photos

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India

I ordered for Rs.2480 and my order did not get delivered or refunded! Please take down this website which is cheating people off their money immediately and refund as soon as possible!

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India

Website: www.myflowerapp.com

That my self Bikash Shaw, Advocate at High Court at Calcutta, Yesterday i ordered one order containing a bouquet of roses and chocolate and one teddy bear for my wife. they promised that order will be deliver by yesterday i.e., 14.02.2022 @ between 12:00 to 22:00 but they didn't deliver any product. When i claim refund they didn't reply any thing. I want my refund of Rs. 1078/-

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India

My order no is[protected]. It was supposed to get delivered on same day on[protected]. But didn't got delivered. No one is answering from the App side. No reply for messages and email. I want my refund back ASAP.

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India Noida Gautam Buddh Nagar District Uttar Pradesh India

Hi,

I had ordered a few products from myflowerapp on the occasion of valentine's day. The company failed to deliver product on the promised day, i.e. 14th Feb 2021. Now since the company was not able to fulfil its promise, I want full refund. But they are telling that they cannot initiate refund and asking me to provide another delivery date. Order id is #[protected].

The occasion is already gone. How can I provide a new date when the date on which I wanted the products was not delivered and is of no use after that date.

+2 photos

Feb 15, 2022

Updated by [email protected] promised date, i.e. 14th Feb 2022

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India, Noida, Uttar Pradesh, India

My Flower App — Not delivered. No refund
I have ordered a cake and bouquet, for 2283 Neither they delivered nor sending my money back. they are a big fraudster. I am unable to reach customer care services too. A fake app...do not buy anything from them...they do not deliver. How many ppl will u cheat ! Will you be able to survive like this !!!

Feb 15, 2022

Updated by dheeraj19891989 My order number[protected]

Feb 15, 2022

Updated by dheeraj19891989 Hi,

I had ordered a few products from myflowerapp on the occasion of valentine's day. The company failed to deliver product on the promised day, i.e. 14th Feb 2022. Now since the company was not able to fulfil its promise, I want full refund. Order id is[protected].

The occasion is already gone. How can I provide a new date when the date on which I wanted the products was not delivered and is of no use after that date

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This seems to be a fake website, i have ordered a flower to be delivered on 14 Feb 22. I tried to check the status with them through email but they aren’t responding.

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Address: Mumbai City, Maharashtra

I’d placed an order for today almost a week back and and they called two days ago saying location is outskirts we can’t deliver the flowers, so you will have to pay 200 rupees extra for delivery with other flowers of inferior quality
After much deliberation;they agreed to send flowers but the flowers haven’t been delivered and there is no way to contact the team
If they’re unable to handle the business, they should be shut down as this is clearly fraud and cheating.

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Address: Noida

Hi,

I had ordered a few products from myflowerapp on the occasion of valentine's day. The company failed to deliver product on the promised day, i.e. 14th Feb 2021. Now since the company was not able to fulfil its promise, I want full refund. But they are telling that they cannot initiate refund and asking me to provide another delivery date. Order id is #[protected].

The occasion is already gone. How can I provide a new date when the date on which I wanted the products was not delivered and is of no use after that date

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They did not send my money back

OrderId[protected]

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Address: Noida

I had ordered blue orchids but received purple. I had paid extra for a fixed time delivery which was not delivered on time. They are cheating customers

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Address: Noida

I ordered a cake and as it was not available for that particular location, I asked them to cancel my order and refund the amount back to source account. But they didn’t do so and instead gave me a coupon code of value same as order value, which can only be used on their website.
Even after repeatedly asking them to refund in source account, they didn’t listened.
Their customer care number never responds and even after the unavailablilty of chosen flavour, they didn’t refunded the order amount back to source account.

Order details
ORDER #[protected]
Amount- ₹1, 045.00
Date- 26/01/2022

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I ordered pink lilies from this app and they delivered orange lilies and the sticks dont even have flowers they only have bloom (kali) which i did not expect..worst product dont order from this website and they charge around 1600 for this..worst application worst experience

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I ordered a flower bouquet on 26/01/2022 and even paid extra for the time slot. It was delivered very late and they don't even pick calls or reply for mails. Very bad service. I want a refund for the extra i paid for the time slot. Id:[protected]

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Address: Near Smc hospital, H 302 palm bellagio shankar nagar

I have problem regarding the order. But it was soon resolved by the team

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M

MyFlowerapp

Jan 23, 2022

Thanks for letting us know.

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Address: 289, Sector-63, Near Fortis Hospital, Noida - 201301, India

Website: www.myflowerapp.com

I ordered a design cake, candles, chocolates, kaju katli to be delivered on 22.02.2022. But with one day remaining they are sending no updates on the order & are not even receiving phone calls to the customer care service. Total fraud they are & are wasting people, s hard earned money.Strictly request all the responsible citizens of the country not to fall into the trap of such fraud agencies. Also request the government of india to step in & stop such illegitimate activities prevailing in the country. Shame on such people who do business like this without a single percentage of regret.

Jan 25, 2022

Complaint marked as Resolved

After repeated follow ups...the product was delivered on the scheduled date but not on the scheduled time...issue stands resolved.

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M

MyFlowerapp

Jan 21, 2022

Dear Customer,

We are extremely sorry for the inconvenience, Kindly Share your order id or write us [protected]@myflowerapp.com. we will resolve it right away.

Thanks
Best Regards
MyFlowerApp Team

Myflowerapp Complaints & Reviews

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Myflowerapp reviews & complaints page 12

Prepaid ordered not delivered

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2 orders (Bouquets) not delivered

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Order 100213819

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Valentine Day Gift still not received

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Order not delivered, need refund

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Money fraud

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Deficiency in service and unfair trade practice

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Order not delivered and Refund not initiated

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Neither Product delivered nor sending money back

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Neither my product delivered nor Refund

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Fail Delivery

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Non delivery of the product

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Refund not initiating

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Did not deliver my order and not send my money

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Delivered wrong product and took extra money

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Money not refunded back to source account

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Fraud cheater fake

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Bad service and bad delivery

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Regarding the order

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Irresponsible & fraudulent service

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