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Myflowerapp Complaints & Reviews

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Last updated Sep 16, 2023
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Myflowerapp reviews & complaints page 12

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G
Gajendra.singh1987
from Sulur, Tamil Nadu
Feb 15, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
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Order[protected] order on 14.02.2022 and same date delivery. But still order didn't delivered . After multiple follow-up mail there is no update from Myflowerapp.
Same issue wit me as well. Did you get any response for the complaint??
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    A
    Alpesh A Chauhan
    from Vadodara, Gujarat
    Feb 15, 2022
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    I ordered containing a bouquet of roses and chocolate and teddy bear for my wife.

    They promised that order will be deliver by yesterday i.e., 14.02.2022 @ between 12:00 to 22:00

    But they didn't deliver any product.

    When I chat customer service person that person not responding properly yesterday and today they said me purchase another Rs 1638 then I deliver it.

    What is this ?

    When received Valentine Gift.
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      V
      Viron7
      Feb 15, 2022
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      Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India

      Myself Vipin, I ordered a basket of roses & Chocolate, order Id[protected], chosen delivery slot was 3 pm-10 pm on 14th Feb. My order was not delivered & no one is responding to the mail & calls I made to customer service, I want to cancel the order but no option is provided for cancellation on the website. I want my refund.
      +1 photos
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        J
        Junia
        Feb 15, 2022
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        Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India

        I ordered for Rs.2480 and my order did not get delivered or refunded! Please take down this website which is cheating people off their money immediately and refund as soon as possible!
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          B
          bikas90999
          Feb 15, 2022
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          Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India
          Website:www.myflowerapp.com

          That my self Bikash Shaw, Advocate at High Court at Calcutta, Yesterday i ordered one order containing a bouquet of roses and chocolate and one teddy bear for my wife. they promised that order will be deliver by yesterday i.e., 14.02.2022 @ between 12:00 to 22:00 but they didn't deliver any product. When i claim refund they didn't reply any thing. I want my refund of Rs. 1078/-
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            A
            Abhilash Bhosale
            Feb 15, 2022
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            Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India

            My order no is[protected]. It was supposed to get delivered on same day on[protected]. But didn't got delivered. No one is answering from the App side. No reply for messages and email. I want my refund back ASAP.
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              D
              Feb 15, 2022
              Feb 15, 2022
              This thread was updated on Feb 15, 2022
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              Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India Noida Gautam Buddh Nagar District Uttar Pradesh India

              Hi,

              I had ordered a few products from myflowerapp on the occasion of valentine's day. The company failed to deliver product on the promised day, i.e. 14th Feb 2021. Now since the company was not able to fulfil its promise, I want full refund. But they are telling that they cannot initiate refund and asking me to provide another delivery date. Order id is #[protected].

              The occasion is already gone. How can I provide a new date when the date on which I wanted the products was not delivered and is of no use after that date.
              +2 photos
              Feb 15, 2022
              Updated by [email protected]
              promised date, i.e. 14th Feb 2022
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                D
                dheeraj19891989
                Feb 15, 2022
                Feb 15, 2022
                This thread was updated on Feb 15, 2022
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                Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India, Noida, Uttar Pradesh, India

                My Flower App — Not delivered. No refund
                I have ordered a cake and bouquet, for 2283 Neither they delivered nor sending my money back. they are a big fraudster. I am unable to reach customer care services too. A fake app...do not buy anything from them...they do not deliver. How many ppl will u cheat ! Will you be able to survive like this !!!
                Feb 15, 2022
                Updated by dheeraj19891989
                My order number[protected]
                Feb 15, 2022
                Updated by dheeraj19891989
                Hi,

                I had ordered a few products from myflowerapp on the occasion of valentine's day. The company failed to deliver product on the promised day, i.e. 14th Feb 2022. Now since the company was not able to fulfil its promise, I want full refund. Order id is[protected].

                The occasion is already gone. How can I provide a new date when the date on which I wanted the products was not delivered and is of no use after that date
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                  S
                  SurajGoud
                  from Mumbai, Maharashtra
                  Feb 14, 2022
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                  This seems to be a fake website, i have ordered a flower to be delivered on 14 Feb 22. I tried to check the status with them through email but they aren’t responding.
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                    K
                    k369
                    from Mumbai, Maharashtra
                    Feb 14, 2022
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                    Address:Mumbai City, Maharashtra

                    I’d placed an order for today almost a week back and and they called two days ago saying location is outskirts we can’t deliver the flowers, so you will have to pay 200 rupees extra for delivery with other flowers of inferior quality
                    After much deliberation;they agreed to send flowers but the flowers haven’t been delivered and there is no way to contact the team
                    If they’re unable to handle the business, they should be shut down as this is clearly fraud and cheating.
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                      R
                      rajputnikhil433
                      Feb 14, 2022
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                      Address:Noida

                      Hi,

                      I had ordered a few products from myflowerapp on the occasion of valentine's day. The company failed to deliver product on the promised day, i.e. 14th Feb 2021. Now since the company was not able to fulfil its promise, I want full refund. But they are telling that they cannot initiate refund and asking me to provide another delivery date. Order id is #[protected].

                      The occasion is already gone. How can I provide a new date when the date on which I wanted the products was not delivered and is of no use after that date
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                        D
                        debasis341
                        from Bengaluru, Karnataka
                        Feb 9, 2022
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                        They did not send my money back

                        OrderId[protected]
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                          J
                          Justy Joseph
                          Feb 8, 2022
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                          Address:Noida

                          I had ordered blue orchids but received purple. I had paid extra for a fixed time delivery which was not delivered on time. They are cheating customers
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                            1
                            12Akhil12
                            Feb 6, 2022
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                            Address:Noida

                            I ordered a cake and as it was not available for that particular location, I asked them to cancel my order and refund the amount back to source account. But they didn’t do so and instead gave me a coupon code of value same as order value, which can only be used on their website.
                            Even after repeatedly asking them to refund in source account, they didn’t listened.
                            Their customer care number never responds and even after the unavailablilty of chosen flavour, they didn’t refunded the order amount back to source account.

                            Order details
                            ORDER #[protected]
                            Amount- ₹1, 045.00
                            Date- 26/01/2022
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                              K
                              khushboo Kothiwala
                              Feb 3, 2022
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                              I ordered pink lilies from this app and they delivered orange lilies and the sticks dont even have flowers they only have bloom (kali) which i did not expect..worst product dont order from this website and they charge around 1600 for this..worst application worst experience
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                                W
                                Warsh
                                Jan 26, 2022
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                                I ordered a flower bouquet on 26/01/2022 and even paid extra for the time slot. It was delivered very late and they don't even pick calls or reply for mails. Very bad service. I want a refund for the extra i paid for the time slot. Id:[protected]
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                                  A
                                  Aeshna Mishra
                                  Jan 23, 2022
                                  Jan 23, 2022
                                  This thread was updated on Jan 23, 2022
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                                  Address:Near Smc hospital, H 302 palm bellagio shankar nagar

                                  I have problem regarding the order. But it was soon resolved by the team
                                  Thanks for letting us know.
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                                    U
                                    Ullash28
                                    from Kanpur, Uttar Pradesh
                                    Jan 21, 2022
                                    Jan 21, 2022
                                    This thread was updated on Jan 21, 2022
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India
                                    Website:www.myflowerapp.com

                                    I ordered a design cake, candles, chocolates, kaju katli to be delivered on 22.02.2022. But with one day remaining they are sending no updates on the order & are not even receiving phone calls to the customer care service. Total fraud they are & are wasting people, s hard earned money.Strictly request all the responsible citizens of the country not to fall into the trap of such fraud agencies. Also request the government of india to step in & stop such illegitimate activities prevailing in the country. Shame on such people who do business like this without a single percentage of regret.
                                    Jan 25, 2022
                                    Complaint marked as Resolved 
                                    After repeated follow ups...the product was delivered on the scheduled date but not on the scheduled time...issue stands resolved.
                                    Dear Customer,

                                    We are extremely sorry for the inconvenience, Kindly Share your order id or write us [protected]@myflowerapp.com. we will resolve it right away.

                                    Thanks
                                    Best Regards
                                    MyFlowerApp Team
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                                      A
                                      Achu_abhi
                                      from THIRUVANANTHAPURAM, Kerala
                                      Jan 13, 2022
                                      Jan 13, 2022
                                      This thread was updated on Jan 13, 2022
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                                      Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India

                                      A flower bouquet costing Rs 499 was booked after checking whether same-day delivery is possible using the delivery location pin code (690511) on 12th January 2022. It was shown on the website that same-day delivery is available in this region. Once the payment was done, a bill was received in the registered mail id. After 2 hours someone from Flowerapp called and told me that it is not possible to deliver this to your region, and the money also can't be refunded. Instead, they can deliver other plants which would take another 3 days to reach the delivery location. I requested a refund in the original mode of payment but they told me it is not possible. Also, the account made on the website doesn't seem to be secure. I am able to log in to my account by typing anything as a password. I tried to chat with customer care, but after some time no response was there.
                                      Jan 13, 2022
                                      Updated by Achu_abhi
                                      The order id was #[protected]

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                                        A
                                        ashish panwar1
                                        Jan 10, 2022
                                        Jan 10, 2022
                                        This thread was updated on Jan 10, 2022
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                                        Address:20289, Sector-63, Near Fortis Hospital, Noida - 1301, India
                                        Website:www.myflowerapp.com

                                        We had placed an online order for a cake through the webpage https://www.myflowerapp.com/ on 5th Jan 2022 to be delivered on 7th Jan at address - MIG 326, RAKKAR COLONY, UNA, HIMACHAL PRADESH. Full payment made on the same day for INR 864. The product was not delivered and there has been no response from the customer care numbers mentioned on the website, are switched off.
                                        Jan 10, 2022
                                        Updated by ashish panwar1
                                        invoice attached as an evidence of money paid

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