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Myntra.com Complaints & Reviews

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Updated: Jan 21, 2026
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Myntra.com reviews & complaints page 499

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B
Brijendra Singh Pal
Oct 18, 2011
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Address: Bangalore, Karnataka

I had ordered Puma Men's Sandal for the price of 1700 Rs. They had mentioned that as soon as you will place your order you will get a 10% cash back in your myntra account. but after the order nothing got credited in my myntra account. I wrote many mails to their customer support regarding this but they have not done anything till yet.
I want now they should return 20% cashback for the problems these people have given to me. they have not replied to any of my mails only i got computerized reply s.

My order no. is 1876896
Date of order 28 sep 2011
Aug 13, 2020
Complaint marked as Resolved 
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    D
    devkh88
    from Gurgaon, Haryana
    Aug 20, 2011
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    Address: Bangalore, Karnataka

    Managing Director
    Vector E-Commerce Pvt Ltd
    #1546/47 19th Main
    Sector 1 , HSR Layout
    Bangalore 560102, india

    I have purchased the shoe from your site Bering order no1787944 on 29/07/2011 and paid the amount online Rs1710/- through internet banking of state bank of mysore
    It has been confirmed that shoe will deliver to me by 02/08/2011 thorough SMS but It has been delivered on 08/08/2011 after my rigorous follow up .
    when I opened the box ,I found defected pair of shoe than immediately I called customer care and they confirmed through mail that it will pick up by 17/08/2011 and your money will refund earliest but it has not happen .
    I called 17/08/2011 on your customer care centre they told me it has been already arranged and it will pick up at any cost by tomorrow but it has been not happen once again

    Today also I called once again your customer care centre and they told now you should arranged yourself pickup even they harassed and scolded me also and told you have to sent otherwise you have to bear defected product only.

    I don’t not know what your company has a intentions but my money Rs has been hold 1710/- for almost 22 days .
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Dev,

    As discussed we are in touch with you and the service request will be resolved within next 24 hours.


    Regards,
    Chirag B
    Myntra.com
    they were rude to me as well ...
    stop buying from myntra and tell others too

    showing no orders placed

    i purchased a pair of shoes for 2767 on 3rd january. while checking the website today to see if my order is dispatched, its showing me that i haven't placed any orders.

    To transfer my myntra cash back account to my bank account

    Name-Elizabeth Order ID[protected] Amount-2, 285.19 Bank-State Bank Of India Branch-Shastri Nagar, Jodhpur Branch code-3258 Account no-[protected] IFSC code-SBIN0003258 E [protected]@gmail.com Phone-[protected]
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      M
      Molik Garg
      from Kanchipuram, Tamil Nadu
      Aug 20, 2011
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      Address: Jalandhar, Punjab

      Sir,
      Mine order no is 1807743 and i had placed it on 10 august,2011.Now its been 10 days and mine order is still not processed yet.I had complaint about it on the following contact address provided by myntra.com i.e. [protected]@myntra.com, chirag.[protected]@myntra.com but i haven't got any replies from them.I had complaint about it more than 2 to 3 times but it is not solved yet because they are not interested in answering any of my mails.I had also requested them to send my courier by any courier service except Blue Dart because of some past bad experiences.I had also attached mine order status.Please Sir help me out and ask myntra.com to process and ship mine order as fast as possible.

      Thanking You
      Molik Garg
      +1 photos
      After complaining about myntra.com i had received an e-mail from myntra.com as an apology stating that due to overflow of same orders they had cancelled the order of many users including me and providing me an rs250 off coupon.After making me suffered so much now they are cancelling mine order by providing me an coupon, this is not it.If they are not able to handle orders then they should close their useless website.If in the end they had to cancel order then they can also tell this thing in past also, after waiting for 10 complete days they are saying to me that the order is cancelled.Please take strict actions towards them.
      i want to cancel my order but hw???

      shoes soul

      Shoes soul
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        S
        suraj.biswal80
        Jul 14, 2011
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        Address: Kendujhar, Odisha

        Dear Sir,

        I placed the order for Puma & Reebok T-Shirt 3 nos. on 6th of July'11, which is still not dispatched from the Myntra and Customer care peoples are not able to solve the problem. also from the product i came to know that they have cancelled one t-shirt
        for which refund status and the discount given on original purchase is also lapsed.
        My Details Are as follows :

        Date Of Order Placed : 06/07/11
        Order No : 1752086
        Items : 2 Nos Puma T-Shirt, & 1 Reebok T-shirt

        Problems :
        1. Items are still not despatched from Myntra.
        2. 1 T-Shirt Is cancelled without/ late information.
        3. Cost of Cancelled T-Shirt is Not refunded yet.
        4. Discount Coupon for the product is lapsed after payment.

        I request to Myntra.com's Higher Authority to look into the matter and resolve the issue and reply me at the earliest.

        Thanking you,

        Suraj Kumar Biswal
        Aug 13, 2020
        Complaint marked as Resolved 
        Jun 16, 2016
        Sanjay Prakash Verma's response
        My email id is -sanjay.[protected]@yahoo.com
        Dear Suraj,

        Thank you for sharing your order details assure you we will revert back within next 48 hours

        Regards,
        Chirag B
        Myntra.com
        Dear Mr. Chirag B., Myntra.com


        Today while going through the Status, i got that it is dispatched through Aramex, happy to read,

        Sir, But My refund money of Cancelled product & Discount of Rs. 250 status is still remained same, kindly let me know the Status for that.

        Thanking you,

        Suraj Kumar Biswal
        Dear Sir,

        After showing discontent or being cheated feeling, the Higher Authority officials have handled the matter very well of mis communication and helped resolve my problem and refunded the entire amount with the product
        I take my complaint back and glad with their authenticity...

        Suraj Kumar Biswal

        To transfer my money from cash back to my account

        I want my money to be transferred to my account. When I called on the myntra customer care no. they said that there is no pending returns. The total amount is Rs.1967.00. I just want my money to be transferred to my bank account from myntra cashback.
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          A
          abhi8007
          from Delhi, Delhi
          Apr 6, 2011
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          Address: Bangalore, Karnataka

          Myntra.com is totally a fraud site. They will take your order online with the payments for Tshirts and then they will not do any communications.

          I have placed order for 2 T shirts on March 25,2011 and made the payment of INR 798.00 only and I was searching these T shirts since last 1.5 years so I booked immediately. There was neither shipment nor any call/communication till April 06,2011, then I called them in late night on April 06,2011 and came to know that there is no stock for these T shirts. So If you will call them they will say that these t shirts are not in stock very easily ignoring the customer. I m putting screen shot of my order for your reference.
          I would not recommend to use this site to place any type of order as I experienced the worst online site to place the T shirts order.
          I am enclosing the screenshot of my order which I have taken on April 06,2011 before calling them and its still showing "Being Processed."

          They are not bother about their relationship or customer ethics, its very easy to them to say that this product is not in stock, we will refund your money.

          Please DO NOT USE this site to place any order. This is the biggest fraud site here in India.
          +1 photos
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Abhishek,

          We completely understand your sentiments; it was never our intention or our objective to hurt your sentiments & feelings.

          As discussed on our call we have made a note of your grievance and appreciate you giving us an opportunity to assist you.

          I sincerely apologise for the inconvenience.

          We are working towards ensuring no orders go through if they are out of stock and the changes would reflect on our site soon.

          I hope you treat this incidence as an aberration to the quality standards we strive to achieve & continue to shop at Myntra.com.

          You, our customer, are our focus and your experience takes precedence over everything else. It is the key principle of Myntra.com and I would like to reassure you that we will continue to remain invested in offering the best shopping experience for Fashion and Lifestyle products.

          As confirmed we will be shipping out both the T-shirts within next 7 working days and look forward to a long relationship with you.

          Regards,
          Chirag Bhuva
          After putting this complaint on site and my subsequent discussion with Myntra.com in call center, I received a personal call at me cell from Mr. Chirag Bhuva VP-Customer Connect. He understood my problem very patiently and provided me the solution at the same time.

          I am thankful to Mr. Chirag and Myntra.com team to provide me the same T-shirts which I ordered even though out of stock showing on site. I received these T- shirts with in 48 Hrs time after Mr. Chirag's call.

          Appreciate this effort.

          Thank You,
          Abhishek Pachori
          Dear Abhishek,

          We really appreciate your confirmation towards closure of your service request and look forward to welcoming you back soon.

          Regards,
          Chirag B

          Amount debited, but order not showing and no confirmation email

          Purchase account - [protected]@gmail.com Product -Knotty derby (P Id - 201439) Amount - 880 Payment mode - net banking Payment bank - hdfc bank After the payment there is no idea about my order. Please do needful.
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            C
            Chandan.dubey
            from Delhi, Delhi
            Apr 6, 2011
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            Resolved

            Forgery of stocks and delay in commandments

            Address: Karnataka

            Based out of Bangalore myntra.com is an online shopping website , we had place an oder for the shoe ( addidas , mens runner shoe , size 9, on 23rd of march 2011, this shoe was available online in stock, after successful payment received by the company they refused for the stock availability, in turn they have asked us more amount for other model of the shoe , for this transaction payment was done on 28th after redemption of the coupon and...
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            V
            vkrm2000
            from Hyderabad, Telangana
            Feb 8, 2011
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            myntra.com is a FAKE/CHEATING PORTAL

            Address: Bangalore, Karnataka

            I placed order for LOTTO SHOES on "MYNTRA.COM" on 5th Feb 2011.
            They sent mail that my item shipped in BLUE DART with tracking no [protected].
            I have not received item, even the tracking no is fake.
            BLUE DART site shows as "Numbers Not Found - [protected]"

            I got cheated by "MYNTRA.COM"
            BEWARE OF THIS CHEATING/FAKE SITE "MYNTRA.COM"...
            +2 photos
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            K
            kiranmeck
            from Chennai, Tamil Nadu
            Dec 28, 2010
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            Not responding to customers

            Address: Bangalore, Karnataka

            I have purchased T-shirts to my friends for 2011 New year eve on 23.12.10 & they promised to deliver it on 30.12.10. Till date the T-shirts are still on manufacturing stage & i am really worried because it my gift to my friends which i cant deliver it:(
            They didnt responded to any of my calls, They reply saying the T-shirts will be sent to me after New year!!! Dont you think its crazy???? I just hate this guys and i am not...
            +1 photos
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            S
            sandeep1096
            from Hyderabad, Telangana
            Sep 18, 2010
            Mar 19, 2023
            This thread was updated on Mar 19, 2023
            Resolved
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            Resolved

            shipped but not delivered

            Address: Haridwar, Uttarakhand

            In the age of outsorucing big fishes like ’Blue Dart + Myntra’ also outsourcing their delivery business to irresponsible delivery companies such as ’Rawat Enterprise’ and they simple
            ’Return the product’!!!!

            The address given by you is your native place and where my parents are staying since 1982. How you feel, if some courier company says that the address is incorrect. CAN NOT BELEIVE.

            While...
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            H
            hari_prasad
            from Mumbai, Maharashtra
            Jul 15, 2010
            Apr 14, 2025
            This thread was updated on Apr 14, 2025
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            money deducted twice from account

            Address: South Goa, Goa

            i have ordered a jersy online in myntra's website on 30th of march which costs 500 rs. after discount & shipping charges it costs me rs 482.once i have placed my order it showed some server error and asked me to reorder the product.i then mailed the myntra customer service again.they mailed me back stating that that the transaction was not yet done & asked to reorder the jersy.so i re -ordered the same jersy on 31st march and...
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            Ambreen Naqvi
            from Kolkata, West Bengal
            Jul 17, 2009
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            Resolved

            Waybill No : [protected]

            This regarding not keeping the delivery timelines for item which was suppose to get deliver within same city,

            And because of this delay in delivery of items we have lost a big deal which is a loss to our business.

            If a company like Blue dart is not concerned about the delivery timeline Im scared if anyone would ever like to have business relation with this company.
            Aug 14, 2020
            Complaint marked as Resolved 
            i ordered a product from myntra.they said that it would be delivered before 27th.but they didnt.called them 2 times, they said that it would be delivered.still it isnt delivered
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