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Updated: Mar 24, 2025
Complaints 269
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9
Unresolved
260
Bad 😕 It seems that Shopify has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Shopify reviews & complaints page 9

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F
Fârmãäñ Khàáñ
Feb 28, 2022
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Address: Online

I have ordered boats airbuds on 26/02/2022
But order get cancelled, but no refund is done till now .since then I am trying for refund.
Please refund my money which is 399rupees
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    S
    sarifulislamhalder
    Feb 21, 2022
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    Address: VILL-TALA, P.O-SANGRAMPUR HAT, PS-USTHI, DIST-SOUTH 24 PARGANAS
    Website: zebrokin.myshopify.com/57324241028/orders/9a45d299aec7c5d82d52a0c643e1d2dc/authenticate?key=71c850374dae3de1a70cc2f21f99e832

    I have ordered 5L CAN, REFINED SUNFLOWER OIL
    Regular price
    Rs. 929.00
    Sale price
    Rs. 445.00 through payuib payment portal but not received any update, transaction id [protected]
    date 21/02/2022
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      M
      Milka Francis
      Feb 20, 2022
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      Address: whitecruise Private Limited, 13 14, Padmarao Nagar, Hyderabad, Andhra Pradesh-500025

      I have purchased 2 shirts from white cruise on Feb 14th 2022.
      Paid Rs. 398 in advance as the page said there is no COD due to covid situation.
      Once i have paid there is no receipt mail or message from white cruise. After 2days i called the customer care it was ivalid and not existing. I mailed but the given mail id was fake. Now there is no option to contact them and my money wasted.
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        P
        [email protected]
        Feb 17, 2022
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        Website: Myshopify.com

        Item latest I watch air pods pro
        Order number WS45419043
        And wrong product delivered
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          R
          Radhika Shahdeo
          Feb 15, 2022
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          On the 30th of Jan I placed an order for a kitchen storage rack that I saw on my Facebook feed.
          I made the payment via Paytm and the money was deducted via razorpay.
          I received a confirmation sms from the seller but the product has not arrived, and I doubt it ever will. Paytm says it's out of their hands as does my bank.
          The link sent on the sms now leads to a popup saying the webpage doesn't exist anymore ( surprise surprise).
          Am attaching a snapshot of the confirmatory sms.
          Amount deducted is Rs 598. Its not about the money though... But about how people cheat others.
          Shopify, please help explain... I'm seriously considering consumer court.
          Feb 15, 2022
          Updated by Radhika Shahdeo           [protected]@myshopify.com
          Scam scam scam
          View replies
          On 30/102022 i ordered 3 shirts from Denimtrak and the order received on 8/11/2022 Problem is that jo shirts mujh tak phonchi hai vo maine apni zindagi mai kabhi order nhi kii itni bad quality wali shirts hai.i am totally upset because of their cheap harkat so please help for return my order.I want money back.. THANKYOU
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            A
            Abhishekjana
            Feb 10, 2022
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            I order booked on https://richaclub056.myshopify.com a hand watch on 04.02.22 my order
            number is #1031
            i already paid full amount to your seller. but your seller not update my
            shipping status. i email to your seller, his his email id is '['[protected]@gmail.com'] but i am
            not received any reply from seller.
            if your seller not deliver my product, please refund my full
            amount.
            Mar 03, 2022
            Updated by Abhishekjana             i have not received my money.
            and company hase blocked his website "https://richaclub056.myshopify.com/"

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              K
              krishan kumar gadia
              Feb 8, 2022
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              Address: Maan Nagar, Between Road No. 2 & 3, Jhunjhunu (Rajasthan)

              I had made a complaint on 26-Jan-2022 Regarding online purchase of a chair, whose no response have been found.

              Past complain Detail;
              Phone/Mobile Number:
              [protected]
              Transfer ID:
              INB/[protected]

              On[protected] i have done a order of rs. 1499/- Amount has been debited but no any information about order or delivery.

              Thanks
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                D
                DoolchandSuthar
                Feb 7, 2022
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                I have place the order on 1st feb 2022, with amount of 898, order id is #1135. still i havent receive the refund to product .
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                  S
                  Shanmugasundaram Sundararajan
                  Jan 27, 2022
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                  Website: wholesalenutts.myshopify.com

                  My order details and store have disappeared after collecting payment. Believe they are attracting customers with their lowest quote and cheating after collecting payment.
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                    S
                    Suma Rashmi Bingi
                    Jan 17, 2022
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                    I ordered saree cost of 499. But still the product not delivered. And it is prepaid
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                      S
                      Susheela Rajkumar Indoria
                      Jan 11, 2022
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                      Website: silkplush22.myshopify.com

                      I ordered 4 bra Penty set of worth Rs. 999 from https://silkplush22.myshopify.com/ but I received wrong product. The site doesn't give any return/refund/exchange option.
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                      i bought Shirt from myshopify.com ( Advertise seen on Instagram) i made payment with Gpay money debited from my account but product not delivered.
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                        S
                        Susheela Rajkumar Indoria
                        Jan 11, 2022
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                        Website: silkplush22.myshopify.com

                        I ordered 4 bra Penty set worth of Rs. 999 from https://silkplush22.myshopify.com/. But I received wrong product, It is not like as shown in product picture. It's very cheap and low quality. I want my refund but this site not give any refund/return/exchange option.
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                          S
                          Sameer_@1977
                          from Pune, Maharashtra
                          Jan 11, 2022
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                          I made a purchase if Sony Bluetooth headset at platinum appliances. My payment was made to Kalubhai Batukbhai Katariya was successful and have received receipt in email but no product was delivered. Seem to be a fraud site.
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                            K
                            KrishnaprabhaN
                            from Tirunelveli, Tamil Nadu
                            Jan 10, 2022
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                            Ordered products and paid amount through payubiz kindly refund the amount as I didn't receive my orders.The transaction message is as below.
                            1.Transaction No. [protected] for Rs 797.00 done for MANIRAM AMARNATH MORYA has succeeded from payu team on 2 Jan 2022.
                            2.Transaction No. [protected] for Rs 299.00 done for MANIRAM AMARNATH MORYA has succeeded
                            View replies
                            Dear sir
                            Please find this order
                            I never received my item or

                            Please refund my amount 305

                            transaction with MANIRAM AMARNATH MORYA was successful

                            Transaction ID: 9dc8f124e478d16df9d3
                            Merchant: MANIRAM AMARNATH MORYA
                            Amount Paid: 305.00
                            Order Date:[protected]:56:07
                            Customer Phone Number: [protected]

                            Thank you

                            Best regards
                            Bharamappa
                            Mob.no.[protected]

                            For any information pertaining to the status of your order, please contact MANIRAM AMARNATH MORYA
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                              B
                              bhavna sapra
                              Jan 9, 2022
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                              Website: newdyson.myshopify.com/61877780707/orders/bd6f94797e8726d0df95d5ca8f655dba

                              Wanted to report a fraud that I have been made victim to in the name of dyson airwrap pro I have received a non dyson cheap perfect curl product.

                              I want a refund of my money and for you to take strict action against the merchant so that nobody else falls victim to this in the name of buying dyson product.
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                                R
                                Ravikumar Kulkarni
                                Jan 9, 2022
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                                Website: shopify.in

                                Hello,
                                Please do not trust this fraudulent company/website/apps.
                                people are using this platform to create new stores under this website/company and promote fake products at a cheap rate with good-looking photos.
                                I have ordered my product using this fake marketing but I have realized that after 15 days when I didn't get any response.
                                once you purchase the product then the site will send you a message saying they will update once the product will be dispatched and provide a link. But after 2-3 days the link will not work.
                                The store you have purchased the product will not show in the link.
                                Also, Shopify doesn't have a proper email id and contact number to contact and check the status of your order.
                                This is clearly smart fraud.
                                Don't Trust...
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                                  D
                                  DEEPA KARTHICK
                                  Jan 6, 2022
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                                  Address: Guhwahti
                                  Website: Revathi dress.myshopify.com

                                  Very fraud, received torned products
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                                    J
                                    Josephine Gomes
                                    Jan 5, 2022
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                                    Address: Utter Pradesh
                                    Website: silkplush22.myshopify.com

                                    Horrible quality of the product. What is shows it doesn't delivers the same. And also incomplete products delivered. Wastage of money. No refund option showing in website.
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                                      J
                                      [email protected]
                                      from Chennai, Tamil Nadu
                                      Jan 4, 2022
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                                      Website: www.shopifymyplaqque.myshopify.com

                                      Hi Jasmine, thanks for your purchase of Rs. 999.00 from myplaqque! We'll notify you when it ships. View order (#1007): https://myplaqque.myshopify.com/[protected]/orders/e3ba7c43482f8df995a0decfdc822...⇄

                                      My order details
                                      I was shown wardrobe organizer and sent Saree cover
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                                        N
                                        Narendra Arya
                                        Dec 24, 2021
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                                        Hello,
                                        I have ordered 1 jacket from myshopify.com and I tried to contact them, but no response from their end. please check this. I am afraid to pay online and not get the product.

                                        KingFashion.in
                                        ORDER #1056
                                        Thank you for your purchase!
                                        Hi Narendra, we're getting your order ready to be shipped. We will notify you when it has been sent.
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