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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 117

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B
Black Swan
from Kakinada, Andhra Pradesh
Aug 18, 2018
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Address: Patiala, Punjab, 140401
Website: Phonepe

Mere bank account mai se 800 ruppess kat gye pr jisko bheze uske paas nahi phunche.... Ye transaction phonepe app see kiya tha maine... Utr number bhi same tha mai apko screenshot bhez than hoon dekhlijiyega.. Plz refund my money.. Mai umeed krta hoon app mera problem solve krenge jaldi... Phonepe wale koi madad nahi kr rhe hain.. Please aap is problem ko solvekijiye... Mera naam harman hai mera acc vijaya bank mai hai...
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    S
    Sudarshan Konge
    from Hyderabad, Telangana
    Aug 18, 2018
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    Address: 500032

    On 30th july, 2018 my upi transaction had succeeded and money was debited from my account but was not received by the merchant razorpay.
    The upi id of the transaction was[protected]. I want to request a refund. I contacted the chargeback department of my issuer bank, icici but they say that the transaction has succeeded so there is no issue of refund and have told me to contact the beneficiary bank.
    My issuer bank (Icici) says that the payment had succeeded and was remitted to beneficiary bank but the merchant says they haven't received it. I'm attaching screenshots of everything.
    +5 photos
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Hi
    I'm jhansi lakshmi.
    My frnd sent amout to me through paytm. He had a message that is Transaction is Success nd his account amout deducted. But i'm not got that amount.
    Transaction id: S89678882
    Upi ref no:[protected]
    Pls solve my problem

    money debited from account but merchant has not received it and amount not refunded - Comment #3187943 - Image #0
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      G
      Gaurav bhardwaj..
      from Delhi, Delhi
      Aug 20, 2018
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      Address: 110037

      Dear sir I have linked my Aadhar number[protected]with bank but NPCI status is inactive please help sir. My pension is not credited to my account from last 20 months plz help. Pension is the only way of income for me.i had visited bank and npci office many times from last 20 months but they didn’t resolve my problem.If my Aadhar number mapped with npci than I get all my pending credits. Kindly sir link aadhar number with npci.
      Thnku
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        J
        Joy Menezes
        from Ludhiana, Punjab
        Aug 18, 2018
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        Address: Chandigarh, Punjab, 160045

        Dear sir/madam

        I am a resident of chandigarh and i am a widow. Due to sad demise of my spouse (Husband) his lpg connection was transferred in my name (Jayashree menezes) with new consumer number [protected] distributor : sukh gas, burail, sector 45 chandigarh.

        I have not received any lpg subsidy credit in my account and i have been pursuing the case both with the bank and npci and till date i am writing to you it has not been credited
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          V
          Vihaan The Ray Of Hope
          from Gagret, Himachal Pradesh
          Aug 17, 2018
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          ,

          I am ranvir singh having aadhar card no.[protected]. It is to inform you that my subsidy from indane gas service is not being credited in my account for the last 3 months. On this when i enquired to my distributor then he told me that your aadhaar card is not linked to the npci and therefore subsidy has been stopped. So you are requested to link my aadhar with npci at an earliest. The details in this regard is given below —

          Name : ranvir singh s/o sh. Partap singh
          M/no : [protected]
          Email id : ranvir. [protected]@gmail.com

          A/c no: [protected]
          Ifsc : sbin0011877
          Consumer no :[protected]
          Lpg id :[protected]
          Aadhaar no. :[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            sanjay7264
            from Amroha, Uttar Pradesh
            Aug 17, 2018
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            Address: Bijnor, Uttar Pradesh

            Hi sir my mother name is sanjay kumar i have seeded adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected]; aadhaar number :[protected]. So please update my account in npci. I am unable to get my lpg subsidy from 4 months. Please solve my issue as soon as possible...
            Thankyou
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Aug 17, 2018
            Updated by sanjay7264
            not mother its father...
            by mistake...
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              D
              dbclovely
              from New Delhi, Delhi
              Aug 17, 2018
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              My previous aadhar mapping account
              State bank of india
              Has been closed.
              It displays close and transfer

              I want to update my aadhar mapping
              Witn another account
              [protected] punjab national bank.
              With aadhar no.[protected].

              Kindly update my new aadhar mapping.

              I have sent too many mail to
              Npci. [protected]@npci.org.in
              V seetalaxmi assistant manager ops
              But qvery not solved.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                D
                Dattatraya Kaware
                from Darwha, Maharashtra
                Aug 17, 2018
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                Address: Nagpur, Maharashtra, 440002

                I was receiving subsidy of gas cylinder in icici bank account, but i close that a/c in sept.2017. Now i want subsidy in my canara bank a/c in which i was receiving prior opening a/c at icici bank. Though icici bank deseeded the a/c from npci, still i am not receiving gas subsidy in canara bank updated to gas agency since dec.2017. My consumer no. With inden gas is 21129 and id is[protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  J
                  from Hoshiarpur, Punjab
                  Oct 4, 2018
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                  Address: Kurukshetra, Haryana, 136118

                  Sir, my sbi account no.[protected] is linked lpg id.but my lpg subsidy not transfer to my account.sbi account have shown not link your aadhar.my kotak mahindra bank account is closed.so give my subsidy to my sbi account. plz help me to give my lpg subsidy.my lpg id linked to sbi account[protected].my subsidy pending in last 8 months.my lpg distributor not help me.plz help
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Oct 04, 2018
                  Updated by [email protected]
                  Sir, my sbi account no.[protected] is linked lpg id.but my lpg subsidy not transfer to my account.sbi account have shown not link your aadhar.my kotak mahindra bank account is closed.so give my subsidy to my sbi account. plz help me to give my lpg subsidy.my lpg id linked to sbi account[protected].my subsidy pending in last 8 months.my lpg distributor not help me.plz help
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                    A
                    ajay shrav
                    from Ahmedabad, Gujarat
                    Aug 16, 2018
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                    Address: Morbi, Gujarat, 363641
                    Website: www.npci.org.in

                    Dear sir/madam
                    My previous account aadhar mapping bank of india has been closed.
                    This displays closed and transfer
                    Kindly update my aadhar mapping
                    Consent form with aadhar card copy
                    I am sending many times
                    At nci. Dbt email.
                    But qwery not resolved
                    Kindly look in this matter and update it

                    Aadhar no.[protected]
                    Update my account with
                    Npci database [protected] sbi bank.
                    Thank you
                    +1 photos
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                      J
                      Jaglan pawan
                      from Delhi, Delhi
                      Aug 15, 2018
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                      Address: 125021

                      री मान जी,
                      निवेदन यह है की मेरी बहन राजबाला देवी आधार नम्बर[protected] जिसका बैंक LINK STATUS INACTIVE जो पहले एयरटेल पेमेंट बैंक के साथ लिंक था मैने एयरटेल बैंक का राजबाला देवी का खाता बंद करवा दिया और SBI BANK AC NO.[protected] KHARAK PUNIA IFSC CODE-SBIN0050493 में आधार लिंक करवाने के लिए दे दिया लेकिन बैंक अधिकारी ने कहा की आपका आधार पहले से ही लिंक है हम दुबारा नहीं जोड़ सकते लेकिन मेरे आधार का बैंक के साथ लिंक अब भी INACTIVE है जिससे मेरी गैस सब्सिडी किसी भी बैंक में नहीं जा रही/मै अपने सारे कागजात ले कर हिसार NPCI के LDM साहब B.K. DHINGRA जो की PNB BANK की साखा में बैठते है उनके पास गया उन्होंने कहा की आप का तो आधार कार्ड ही INACTIVE है मैने कहा श्री मान जी बैंक के साथ लिंक INACTIVE है तो श्रीमान जी ने मुझे CSC CNTER में ADHHAR ACTIVE करवाने के लिए कहा CSC CENTER से पता चला की ऐसा कुछ नहीं उन्होंने कहा की आप बैंक में जाइये अपना आधार दुबारा से लिंक करवाइए और बैंक अधिकारी दुबारा जोड़ने से मना कर रहे है/श्री मान जी मेरी समस्या का समाधान करवाइए मै एयरटेल बैंक का खाता बंद करवाने के चकर में पहले ही बहुत तंग हो चूका हू
                      धन्यवाद/
                      +1 photos
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                        R
                        ranjit89
                        from Mumbai, Maharashtra
                        Aug 15, 2018
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                        Address: Thane, Maharashtra, 401202

                        Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.[protected]
                        +3 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Oct 09, 2018
                        Updated by ranjit89
                        Still I am Waiting For Your Revert...
                        Hi im ashok kumar nayak i have adhaar card in bank they updated my adhaar with my bank account but NPCI status is still inactive.i have bank account in bank;bank of india account no;[protected].ifsc code;BKID0005352.my adhaarno;[protected].so please update my account in NPCI.
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                          R
                          ranjit89
                          from Mumbai, Maharashtra
                          Aug 15, 2018
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                          Address: Thane, Maharashtra, 401202

                          Hi sir my father name is Ramlakhan Amarpal Singh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Syndicate Bank, Account number : [protected], Ifsc code : SYNB0005485, Adhaar number :[protected]. So please update my account in NPCI. Yes i have one letter also and i took that letter to bank. But bank person told that your aadhar is already linked. So please help me and activate my aadhar humble request. Thanking You.
                          +3 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Oct 09, 2018
                          Updated by ranjit89
                          Still I am Waiting For Your Revert. I Didn't Got Any Response From Your Side.
                          Hi im ashok kumar nayak i have adhaar card in bank they updated my adhaar with my bank account but NPCI status is still inactive.i have bank account in bank;bank of india account no;[protected].ifsc code;BKID0005352.my adhaarno;[protected].so please update my account in NPCI.
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                            S
                            Singh kr Brijesh
                            from Noida, Uttar Pradesh
                            Aug 15, 2018
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                            Address: Haridwar, Uttarakhand, 249402
                            Website: [email protected]

                            Sir i transfer mony by kotakahindra bhim app 25000 rs but transaction show failed mony detected from my account after failure of transaction. I contacted kotak customer care he told to raise query i raised query but 25000 rs not reversed back back in my kotak account. Kindly reverse back i am in hospital my mother is i'll i make pay rent urgently to hospital.
                            My mb no-[protected]
                            Hi! Your query with reference id[protected] pertaining to transaction id[protected] has been raised successfully.

                            Transaction date[protected] to obc bank total amount 25000 by kotak mahindra bank mobile application at 4.45 pm approximate but transaction failed.
                            I humbly request you sir
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            My HPCL LPG(ID:2 [protected]) subsidy is not received in my SB A/C:[protected] with IFSC:CNRB0000182, though account is linked with aadhar :[protected]. Consumer Information Portal shows that NPCI Aadhar seeded status is not submitted.

                            money detected from account but transaction failed - Comment #3184642 - Image #0
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                              M
                              MohammadRafik Vhora
                              from Vadodara, Gujarat
                              Aug 14, 2018
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                              Address: Mehsana, Gujarat

                              My aadharcard no:[protected] and i have linked with lpg connection (Consumer no: 21158 bharat gas) with my gas agency (P. B. Patel. Lpg service) as well as my bank account bank of baroda but till date the status shown npci not mapped aadhar no: with my bank account.
                              Please check the details and do the needful step in this matter.
                              With hopeful wishes.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Aug 14, 2018
                              Updated by MohammadRafik Vhora
                              Status shown in the bank NPCI not mapped my Aadharcard no.
                              Sir I m Ashok Kumar Nayak. I have submitted adhaar card in bank. Adhaar is updated in my bank account. But npci status is still inactive. I have bank account :bank of India account no :[protected].ifsc code: BKID0005352.ADHAAR NO:[protected].SO please check and update my account in npci. Thanking you
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                                K
                                Kumar_sachin
                                from Darbhanga, Bihar
                                Aug 14, 2018
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                                Sir,
                                I sachin kumar having adhar number[protected] have a bank account in state bank of india with account number [protected] bank ifsc code - sbin0016003
                                My adhar linkng status in the portal o[censored]idai is showing as inactive despite being i consulted to bank.
                                Bank manager told me that my bank account is linked to my adhar number.
                                Therefore i request you to resolve my problem so that my adhar linking status in uidai portal will be active
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Ordered my refill on[protected] and got it delivered on[protected]...i havent received my susidy of Rs.279 till date[protected] and status showing sent to bank for payment...Raised complaint with HPGas and they redirected to NPCI

                                bank linking status in uidai portal with aadhar is inactive - Comment #3183908 - Image #0
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                                  D
                                  dsatya
                                  from Sambalpur, Odisha
                                  Aug 14, 2018
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                                  Address: Khordha, Odisha, 751002
                                  Website: resident.uidai.gov.in/bank-mapper?p_p_id=checkmapperstatus_WAR_checkmapperstatusportlet&p_p_life

                                  (Subject - bank linking status inactive in uidai site.)
                                  Sir/madam,
                                  I'm satyajit dash, my aadhar number[protected], i've 3 bank accounts
                                  1. Sbi ac - [protected], ifsc code - sbin0009026 (Linked with uid mapping last date july 28 2017)
                                  2. Boi ac - [protected], ifsc code - bkid0005559 (Opening date -20/03/2018)
                                  And recently open in
                                  3. Bandhan bank ac/no-[protected], ifsccode-bdbl0001030
                                  All above accounts are linking my aadhar number and aadhar registered mobile number.
                                  I like to inform you that before the bank linking status inactive i closed my kotak mahindra bank account no-[protected], ifsc code-kkbk0007243 due to some circumstance on the date 15 feb 2018 which is linked with uid mapper. After closing that account my bank linking status is inactive and i unable to get my indene lpg subsidy (Customer id-1032, lpg id - 3 [protected]) and other payments through aadhar number.

                                  Therefore i request you to keep your kind consideration on my above statement and make my uid linked with one of my running bank accounts.
                                  Your’s faithfully
                                  Satyajit dash
                                  Uid no[protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Sir I have linked my axis bank account with my aadhar number[protected] but till now my bank account is not shown in npci server when i entered my aadhar number. My scholarship is pending so please sir help me. Thank you
                                  Sir.
                                  Am bhim upi Recharge Mobile 250ke3 PR recharge nhi hua aur mere account se750 rupay my debite bhim upi se Kat gye.
                                  Maine customer care bhi Milaya PR nhi Mila.maine transection PR complen bhi Kiya phir bhi koi Paisa nhi vapas aya.please help me
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                                    R
                                    regi mathew
                                    from Bengaluru, Karnataka
                                    Aug 13, 2018
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                                    Address: 560095

                                    I have linked the aadhar to bank account and my aadhar is also active but in aadhar website my aadhar bank mapping status is inactive. When i contact the bank they say my aadhar is updated and aadhar customer care says my aadhar card is active and asked me to contact bank, but since 1 year i am not able to solve myproblem. My bank detail is
                                    Regina mathew, ICICI Bank, A/c No.[protected], IFSC Code. ICIC0000047 and my aadhar number is[protected]. I am not geting subsidy for 1 year. I request you to kindly help me in this matter
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      K
                                      khages
                                      from Mumbai, Maharashtra
                                      Aug 13, 2018
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                                      Address: 756114

                                      Name: khageswar jena
                                      Consumer id: 65985908
                                      Lpg id:[protected]
                                      Aadhaar:[protected]
                                      Distributor name: sai swapna bharatgas
                                      Rmn: +91 [protected]
                                      Bank a/c no.: [protected]
                                      Ifsc: ucba0002870
                                      Mob no.: +91 [protected]

                                      I am not getting sybsidy of my last two transactions vide order no. 14631 and 26345 dated 04-jun-2018 &[protected] respectively.

                                      The gas agency is saying they can not help as the same is controlled by npci.
                                      And i have also visited bank to re-link aadhaar in my bank account several times but no result came out.

                                      Regards,
                                      Khageswar jena
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Aug 19, 2018
                                      Updated by khages
                                      NPCI is not helping me in the matter, rather they are making it very critical
                                      Hello Sir/madam,

                                      My aadhar number and bank linking status is inactive. Kindly update the status. I am not getting gas subsidy too from last 1 year.

                                      My aadhar number is :[protected].

                                      You can contact me at amit.[protected]@gmail.com
                                      Thanks
                                      Amit

                                      not getting lpg subsidy for aadhaar issue - Comment #3183881 - Image #0
                                      Dear sir
                                      my subsidy amount is hold last 6 month my aadhar is not link my
                                      bank account my consumer is 510313 name vinod kumar
                                      aadhar no is[protected] we give aadhar copy in bank many time
                                      but my aadhar status npci sarvar is showing not submitted
                                      pleas solve this issu as soon as.
                                      Hi sir my name is Vishan Swaroop Parashar I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : [protected], IFSC code : SBIN0005089, Aadhaar number :[protected]. So please update my account in NPCI. Thank u sir
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                                        V
                                        from Sitarganj, Uttarakhand
                                        Aug 13, 2018
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                                        Address: Ghaziabad, Uttar Pradesh, 201204

                                        Sir, mera name mukesh hai aur mera aadhar no.[protected] hai. Aur meri lpg id no.[protected] hai. Bank main mene aadhar link kara diya hai but npci par meri bank details update nahi hui hai. Jiss karan meri gas subsidy nahi aa rahi hai. Karan tha mene apna account closed kara diya tha jiss main pahle subsidy aati thi kuch karan se mene closed karaya tha. But mene new account open karaya hai aur aadhar bhi link kara diya hai but meri bank aadhar linking details update nahi hui hai npci main. Please my problem solved imidetly. Thanks.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Aug 13, 2018
                                        Updated by [email protected]
                                        Mera BANK ACCOUNT No. [protected] Hai Aur IFSC code PSIB0000393. Bank name Punjab and Sind Bank Modinagar GZB (UP)
                                        Credit has been refused into my account by bank for unknown reason. i am facing this problem since 5 month

                                        aadhar linking status in bank as per not npci submitted - Comment #3182316 - Image #0
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