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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 117

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M
muuuuky
from Jaipur, Rajasthan
Aug 19, 2018
Resolved
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Resolved

Address: 110032

I am a customer of hp gas. Earlier i got a subsidy for lpg, but unfortunately, i cannot get my lpg subsidy from march 2018 to till today. Because in which bank account i was receiving that account was closed. But my other bank account is also connected with aadhar but still i didn't receive the subsidy in that account.

Lpg id : 2 [protected]
Consumer no : 657887
Consumer name : mukesh kumar arora
Aadhaar number : xxxx xxxx 8409
Distributor code : 19610800
Distributor name : ganga enterprises
Sep 6, 2018
Complaint marked as Resolved 
No steps taken...mark only resolved, still showing Bank Linking Status : Inactive in my Aadhaar
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Hi sir ...My name is Thirumala Balaji I have submitted adhaar card in bank and adhaar is updated in my bank account but aadhaar and bank account linking status or NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : [protected]. So please solve mu problem and update my account in NPCI. Thank you sir
Thirumala Balaji's reply, Aug 17, 2018
Hi sir ...my name is Thirumala Balaji I have submitted adhaar card in bank and adhaar is updated in my bank account but aadhaar and bank account linking status or NPCI status is still inactive. I have bank account in bank : State Bank of India, puttur, chittoor (dist), Andhra Pradesh. Account number : 30366349372. So please solve my problem and update my account in NPCI. Thank you sir
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    A
    a giijasankar
    from Bengaluru, Karnataka
    Aug 18, 2018
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    Address: 560076
    Website: NPCI

    My aadhar card number has been updated in my icici bank account.
    The npci mapping status is being shown as inactive.
    The distributor has given me form of linking bank account with npci for submitting to the bank.
    But the bank refused to accept it stating that they don't have any such provision in their system to link. Further they said that it should be done by the distributor and asked me to return back the form to the distributor.
    Then the distributor has raised a service request number "[protected] dated 18/08/2018 with iocl.
    Then reply received from iocl stating that bank account number mapping with npci should be done by the concrned bannk only.
    My mobile number:[protected]
    Consumer no:cx5083540
    Distributor:sri sai prasanna gas services
    Bangalore-560076.
    Last four digits of the icici bank account number:*3459
    A girijasankar
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Aug 21, 2018
    Updated by a giijasankar
    Despite of giving the consent letter in the proforma to Andhra Bank and getting done the linking of the bank saving bank account for receiving the DBT, NPCI Mapping status remains as inactive.
    Sep 21, 2018
    Updated by a giijasankar
    Compliant still remains unresolved.
    Sep 26, 2018
    Updated by a giijasankar
    Not resolved yet.
    Subsidy not yet received in the SB account of Andhra Bank
    A GIRIJASANKAR
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      B
      Black Swan
      from Kakinada, Andhra Pradesh
      Aug 18, 2018
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      Address: Patiala, Punjab, 140401
      Website: Phonepe

      Mere bank account mai se 800 ruppess kat gye pr jisko bheze uske paas nahi phunche.... Ye transaction phonepe app see kiya tha maine... Utr number bhi same tha mai apko screenshot bhez than hoon dekhlijiyega.. Plz refund my money.. Mai umeed krta hoon app mera problem solve krenge jaldi... Phonepe wale koi madad nahi kr rhe hain.. Please aap is problem ko solvekijiye... Mera naam harman hai mera acc vijaya bank mai hai...
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        Sudarshan Konge
        from Hyderabad, Telangana
        Aug 18, 2018
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        Address: 500032

        On 30th july, 2018 my upi transaction had succeeded and money was debited from my account but was not received by the merchant razorpay.
        The upi id of the transaction was[protected]. I want to request a refund. I contacted the chargeback department of my issuer bank, icici but they say that the transaction has succeeded so there is no issue of refund and have told me to contact the beneficiary bank.
        My issuer bank (Icici) says that the payment had succeeded and was remitted to beneficiary bank but the merchant says they haven't received it. I'm attaching screenshots of everything.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Hi
        I'm jhansi lakshmi.
        My frnd sent amout to me through paytm. He had a message that is Transaction is Success nd his account amout deducted. But i'm not got that amount.
        Transaction id: S89678882
        Upi ref no:[protected]
        Pls solve my problem
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          G
          Gaurav bhardwaj..
          from Delhi, Delhi
          Aug 20, 2018
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          Address: 110037

          Dear sir I have linked my Aadhar number[protected]with bank but NPCI status is inactive please help sir. My pension is not credited to my account from last 20 months plz help. Pension is the only way of income for me.i had visited bank and npci office many times from last 20 months but they didn’t resolve my problem.If my Aadhar number mapped with npci than I get all my pending credits. Kindly sir link aadhar number with npci.
          Thnku
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            J
            Joy Menezes
            from Ludhiana, Punjab
            Aug 18, 2018
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            Address: Chandigarh, Punjab, 160045

            Dear sir/madam

            I am a resident of chandigarh and i am a widow. Due to sad demise of my spouse (Husband) his lpg connection was transferred in my name (Jayashree menezes) with new consumer number [protected] distributor : sukh gas, burail, sector 45 chandigarh.

            I have not received any lpg subsidy credit in my account and i have been pursuing the case both with the bank and npci and till date i am writing to you it has not been credited
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              V
              Vihaan The Ray Of Hope
              from Gagret, Himachal Pradesh
              Aug 17, 2018
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              ,

              I am ranvir singh having aadhar card no.[protected]. It is to inform you that my subsidy from indane gas service is not being credited in my account for the last 3 months. On this when i enquired to my distributor then he told me that your aadhaar card is not linked to the npci and therefore subsidy has been stopped. So you are requested to link my aadhar with npci at an earliest. The details in this regard is given below —

              Name : ranvir singh s/o sh. Partap singh
              M/no : [protected]
              Email id : ranvir. [protected]@gmail.com

              A/c no: [protected]
              Ifsc : sbin0011877
              Consumer no :[protected]
              Lpg id :[protected]
              Aadhaar no. :[protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                S
                sanjay7264
                from Amroha, Uttar Pradesh
                Aug 17, 2018
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                Address: Bijnor, Uttar Pradesh

                Hi sir my mother name is sanjay kumar i have seeded adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected]; aadhaar number :[protected]. So please update my account in npci. I am unable to get my lpg subsidy from 4 months. Please solve my issue as soon as possible...
                Thankyou
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Aug 17, 2018
                Updated by sanjay7264
                not mother its father...
                by mistake...
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                  D
                  dbclovely
                  from New Delhi, Delhi
                  Aug 17, 2018
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                  My previous aadhar mapping account
                  State bank of india
                  Has been closed.
                  It displays close and transfer

                  I want to update my aadhar mapping
                  Witn another account
                  [protected] punjab national bank.
                  With aadhar no.[protected].

                  Kindly update my new aadhar mapping.

                  I have sent too many mail to
                  Npci. [protected]@npci.org.in
                  V seetalaxmi assistant manager ops
                  But qvery not solved.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    D
                    Dattatraya Kaware
                    from Darwha, Maharashtra
                    Aug 17, 2018
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                    Address: Nagpur, Maharashtra, 440002

                    I was receiving subsidy of gas cylinder in icici bank account, but i close that a/c in sept.2017. Now i want subsidy in my canara bank a/c in which i was receiving prior opening a/c at icici bank. Though icici bank deseeded the a/c from npci, still i am not receiving gas subsidy in canara bank updated to gas agency since dec.2017. My consumer no. With inden gas is 21129 and id is[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      J
                      from Hoshiarpur, Punjab
                      Oct 4, 2018
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                      Address: Kurukshetra, Haryana, 136118

                      Sir, my sbi account no.[protected] is linked lpg id.but my lpg subsidy not transfer to my account.sbi account have shown not link your aadhar.my kotak mahindra bank account is closed.so give my subsidy to my sbi account. plz help me to give my lpg subsidy.my lpg id linked to sbi account[protected].my subsidy pending in last 8 months.my lpg distributor not help me.plz help
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Oct 04, 2018
                      Updated by [email protected]
                      Sir, my sbi account no.[protected] is linked lpg id.but my lpg subsidy not transfer to my account.sbi account have shown not link your aadhar.my kotak mahindra bank account is closed.so give my subsidy to my sbi account. plz help me to give my lpg subsidy.my lpg id linked to sbi account[protected].my subsidy pending in last 8 months.my lpg distributor not help me.plz help
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                        A
                        ajay shrav
                        from Ahmedabad, Gujarat
                        Aug 16, 2018
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                        Address: Morbi, Gujarat, 363641
                        Website: www.npci.org.in

                        Dear sir/madam
                        My previous account aadhar mapping bank of india has been closed.
                        This displays closed and transfer
                        Kindly update my aadhar mapping
                        Consent form with aadhar card copy
                        I am sending many times
                        At nci. Dbt email.
                        But qwery not resolved
                        Kindly look in this matter and update it

                        Aadhar no.[protected]
                        Update my account with
                        Npci database [protected] sbi bank.
                        Thank you
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          J
                          Jaglan pawan
                          from Delhi, Delhi
                          Aug 15, 2018
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                          Address: 125021

                          री मान जी,
                          निवेदन यह है की मेरी बहन राजबाला देवी आधार नम्बर[protected] जिसका बैंक LINK STATUS INACTIVE जो पहले एयरटेल पेमेंट बैंक के साथ लिंक था मैने एयरटेल बैंक का राजबाला देवी का खाता बंद करवा दिया और SBI BANK AC NO.[protected] KHARAK PUNIA IFSC CODE-SBIN0050493 में आधार लिंक करवाने के लिए दे दिया लेकिन बैंक अधिकारी ने कहा की आपका आधार पहले से ही लिंक है हम दुबारा नहीं जोड़ सकते लेकिन मेरे आधार का बैंक के साथ लिंक अब भी INACTIVE है जिससे मेरी गैस सब्सिडी किसी भी बैंक में नहीं जा रही/मै अपने सारे कागजात ले कर हिसार NPCI के LDM साहब B.K. DHINGRA जो की PNB BANK की साखा में बैठते है उनके पास गया उन्होंने कहा की आप का तो आधार कार्ड ही INACTIVE है मैने कहा श्री मान जी बैंक के साथ लिंक INACTIVE है तो श्रीमान जी ने मुझे CSC CNTER में ADHHAR ACTIVE करवाने के लिए कहा CSC CENTER से पता चला की ऐसा कुछ नहीं उन्होंने कहा की आप बैंक में जाइये अपना आधार दुबारा से लिंक करवाइए और बैंक अधिकारी दुबारा जोड़ने से मना कर रहे है/श्री मान जी मेरी समस्या का समाधान करवाइए मै एयरटेल बैंक का खाता बंद करवाने के चकर में पहले ही बहुत तंग हो चूका हू
                          धन्यवाद/
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            R
                            ranjit89
                            from Mumbai, Maharashtra
                            Aug 15, 2018
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                            Address: Thane, Maharashtra, 401202

                            Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.[protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Oct 09, 2018
                            Updated by ranjit89
                            Still I am Waiting For Your Revert...
                            Hi im ashok kumar nayak i have adhaar card in bank they updated my adhaar with my bank account but NPCI status is still inactive.i have bank account in bank;bank of india account no;[protected].ifsc code;BKID0005352.my adhaarno;[protected].so please update my account in NPCI.
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                              ranjit89
                              from Mumbai, Maharashtra
                              Aug 15, 2018
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                              Address: Thane, Maharashtra, 401202

                              Hi sir my father name is Ramlakhan Amarpal Singh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Syndicate Bank, Account number : [protected], Ifsc code : SYNB0005485, Adhaar number :[protected]. So please update my account in NPCI. Yes i have one letter also and i took that letter to bank. But bank person told that your aadhar is already linked. So please help me and activate my aadhar humble request. Thanking You.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Oct 09, 2018
                              Updated by ranjit89
                              Still I am Waiting For Your Revert. I Didn't Got Any Response From Your Side.
                              Hi im ashok kumar nayak i have adhaar card in bank they updated my adhaar with my bank account but NPCI status is still inactive.i have bank account in bank;bank of india account no;[protected].ifsc code;BKID0005352.my adhaarno;[protected].so please update my account in NPCI.
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                                S
                                Singh kr Brijesh
                                from Noida, Uttar Pradesh
                                Aug 15, 2018
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                                Address: Haridwar, Uttarakhand, 249402
                                Website: [email protected]

                                Sir i transfer mony by kotakahindra bhim app 25000 rs but transaction show failed mony detected from my account after failure of transaction. I contacted kotak customer care he told to raise query i raised query but 25000 rs not reversed back back in my kotak account. Kindly reverse back i am in hospital my mother is i'll i make pay rent urgently to hospital.
                                My mb no-[protected]
                                Hi! Your query with reference id[protected] pertaining to transaction id[protected] has been raised successfully.

                                Transaction date[protected] to obc bank total amount 25000 by kotak mahindra bank mobile application at 4.45 pm approximate but transaction failed.
                                I humbly request you sir
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                My HPCL LPG(ID:2 [protected]) subsidy is not received in my SB A/C:[protected] with IFSC:CNRB0000182, though account is linked with aadhar :[protected]. Consumer Information Portal shows that NPCI Aadhar seeded status is not submitted.
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                                  MohammadRafik Vhora
                                  from Vadodara, Gujarat
                                  Aug 14, 2018
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                                  Address: Mehsana, Gujarat

                                  My aadharcard no:[protected] and i have linked with lpg connection (Consumer no: 21158 bharat gas) with my gas agency (P. B. Patel. Lpg service) as well as my bank account bank of baroda but till date the status shown npci not mapped aadhar no: with my bank account.
                                  Please check the details and do the needful step in this matter.
                                  With hopeful wishes.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Aug 14, 2018
                                  Updated by MohammadRafik Vhora
                                  Status shown in the bank NPCI not mapped my Aadharcard no.
                                  Sir I m Ashok Kumar Nayak. I have submitted adhaar card in bank. Adhaar is updated in my bank account. But npci status is still inactive. I have bank account :bank of India account no :[protected].ifsc code: BKID0005352.ADHAAR NO:[protected].SO please check and update my account in npci. Thanking you
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                                    K
                                    Kumar_sachin
                                    from Darbhanga, Bihar
                                    Aug 14, 2018
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                                    Sir,
                                    I sachin kumar having adhar number[protected] have a bank account in state bank of india with account number [protected] bank ifsc code - sbin0016003
                                    My adhar linkng status in the portal o[censored]idai is showing as inactive despite being i consulted to bank.
                                    Bank manager told me that my bank account is linked to my adhar number.
                                    Therefore i request you to resolve my problem so that my adhar linking status in uidai portal will be active
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Ordered my refill on[protected] and got it delivered on[protected]...i havent received my susidy of Rs.279 till date[protected] and status showing sent to bank for payment...Raised complaint with HPGas and they redirected to NPCI
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                                      D
                                      dsatya
                                      from Sambalpur, Odisha
                                      Aug 14, 2018
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                                      Address: Khordha, Odisha, 751002
                                      Website: resident.uidai.gov.in/bank-mapper?p_p_id=checkmapperstatus_WAR_checkmapperstatusportlet&p_p_life

                                      (Subject - bank linking status inactive in uidai site.)
                                      Sir/madam,
                                      I'm satyajit dash, my aadhar number[protected], i've 3 bank accounts
                                      1. Sbi ac - [protected], ifsc code - sbin0009026 (Linked with uid mapping last date july 28 2017)
                                      2. Boi ac - [protected], ifsc code - bkid0005559 (Opening date -20/03/2018)
                                      And recently open in
                                      3. Bandhan bank ac/no-[protected], ifsccode-bdbl0001030
                                      All above accounts are linking my aadhar number and aadhar registered mobile number.
                                      I like to inform you that before the bank linking status inactive i closed my kotak mahindra bank account no-[protected], ifsc code-kkbk0007243 due to some circumstance on the date 15 feb 2018 which is linked with uid mapper. After closing that account my bank linking status is inactive and i unable to get my indene lpg subsidy (Customer id-1032, lpg id - 3 [protected]) and other payments through aadhar number.

                                      Therefore i request you to keep your kind consideration on my above statement and make my uid linked with one of my running bank accounts.
                                      Your’s faithfully
                                      Satyajit dash
                                      Uid no[protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Sir I have linked my axis bank account with my aadhar number[protected] but till now my bank account is not shown in npci server when i entered my aadhar number. My scholarship is pending so please sir help me. Thank you
                                      Sir.
                                      Am bhim upi Recharge Mobile 250ke3 PR recharge nhi hua aur mere account se750 rupay my debite bhim upi se Kat gye.
                                      Maine customer care bhi Milaya PR nhi Mila.maine transection PR complen bhi Kiya phir bhi koi Paisa nhi vapas aya.please help me
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                                        R
                                        regi mathew
                                        from Bengaluru, Karnataka
                                        Aug 13, 2018
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                                        Address: 560095

                                        I have linked the aadhar to bank account and my aadhar is also active but in aadhar website my aadhar bank mapping status is inactive. When i contact the bank they say my aadhar is updated and aadhar customer care says my aadhar card is active and asked me to contact bank, but since 1 year i am not able to solve myproblem. My bank detail is
                                        Regina mathew, ICICI Bank, A/c No.[protected], IFSC Code. ICIC0000047 and my aadhar number is[protected]. I am not geting subsidy for 1 year. I request you to kindly help me in this matter
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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