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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 119

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G
Gowri Shankar K
from Bengaluru, Karnataka
Aug 8, 2018
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Address: 560016

Hi, I registered for Bharat Gas connection on Feb 2017. Since that time, I am using Bharat Gas and booking a cylinder 2 months once(i.e approximately). My HDFC bank account number has been linked for subsidy in My LPG account. But I have closed that account. And asked Bharat Gas customer care, as they suggested, I have linked my Aadhaar with my CitiBank. After that I opened a account in Canara Bank as well(i.e means linked Aadhaar with this account). And last month I have opened a account in Indian Overseas Bank also. But NPCI status was not updated for my LPG account. Please suggest, What I have to do?

Regards,
Gowri Shankar K
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    loverajesh
    from Ranchi, Jharkhand
    Aug 8, 2018
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    Address: Patna, Bihar, 800009

    Sir, it is to informed you that my lpg gas subsidy amt not debited my saving amount since aug, 2017 to till date. I have been complaint several times in gas agency as well as bank authority but there is no solution shout out at that side. So that i had written complain to prime minister office & gas minister for this issued. Kindly look into the matter personally & intimate me how is possible my gas subsidy hike by other person. Me mobile no [protected]

    Yours truly
    Rajesh kumar sharma
    Aadhar no[protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      R
      rajkumar mangal
      from JAIPUR, Rajasthan
      Aug 8, 2018
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      Address: Jaipur, Rajasthan, 302015

      Subsidy ke liye
      Sir
      Mera purana account close ho gaya hai mera subsidy naya account me nahi aaraha hai sir mera naya account me subsidy bheje
      My mobile no: [protected], email id: [protected]@gmail.com

      Lpgid:[protected]
      Consumer no.18286 : indane gas tej enterprises, jaipur.
      My detail:
      Raj kumar mangal
      Sbi tilak marg jaipur
      Ac. [protected]
      Ifsc: sbin0031510
      4/58, gandhi nagar, jaipur 302015
      Sir es account me mera subsidy bheje
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      My money is debited in two days ago
      My money is pending. Any time
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        G
        Gourab@86
        from Guskhara, West Bengal
        Aug 8, 2018
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        Respected sir, i am gourab mandal, i sent money from phone pe to sbi account number, but it is failed. Ist i contact the phone pe they gave a utr no[protected] to contact sbi. I contacted the sbi customer care. The said to contact the phone pe i contacted the phone pe. They said to me to complain to npci. My email id [protected]@gmail.com
        My phone pe id no-[protected]
        Plz help me. To refund the money..
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Shimon Hansda
          from Durgapur, West Bengal
          Aug 8, 2018
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          Address: 721135

          Dear madam/sir,
          I am not receiving lpg subsidy because my bank linking status with my aadhaar no is inactive (As shown on uidai portal).

          I visited my registered bank (Details given under) countless times. They are insisting that they have already seeded my a/c no. With my aadhaar and have done the the needful and gave me a proof of the same. However my bank linking status in uidai portal still stands as inactive.

          I have taken all possible steps from my side to make my bank linking status as active but no positive outcome. Please, do the needful that i may receive the all pending lpg subsidy amount through linked bank account.

          Thanking you,

          Shimon hansda,
          Uid:[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Consumer no :- 601017
          united bank of india a/c no:[protected]
          branch :- benachity (0941)
          ifsc :- utbi0betc86
          micr code:[protected]

          addhar card no :[protected]
          name : - samarendra nath dutta
          pan number :- acupd7015q
          name:- samarendra nath dutta
          Balaji Infotech's reply, Aug 3, 2018
          NO IMAGE
          Balaji Infotech's reply, Aug 3, 2018
          IMAGE TEXT
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            B
            Bhaskar Bhoi
            from Vasai-Virar, Maharashtra
            Aug 7, 2018
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            Address: 425401

            My name is vimalbai jagan bhoi my previous bank account is closed i have another account in idbi bank, amalgaon i have submitted my aadhar card in the bank and it has been updated in my account but the ncpi status is still inactive. Because of that i am not able take gas subsidy. So please update my account in npci.
            Please find the detail below for my account:

            Bank: idbi bank, amalgaon
            Account number : [[protected]]

            Aadhar number :[[protected]]...
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            I have already submitted my aadhaar with bank and distribseeding portal as on 08 may 18,
            Hi sir my name is amreliya kishorbhai chhaganbhai I have submitted aadhar card in bank and aadhar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank Of india Account number : [protected], Ifsc code SBIN0013359, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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              H
              harnish123
              from Palanpur, Gujarat
              Aug 7, 2018
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              Address: Kutch, Gujarat, 370201

              Dear sir,
              my self harnish mandora from gandhidham, gujarat.
              on date 05/08/2018 i have done transaction of 2000inr by upi application of
              bhim, but not credited in beneficiary account till date & debit from my
              savings account.
              i have also attached bank statement of beneficiary account of indian
              overseas bank to till date here.
              my bank account details as below.
              name : harnish mandora
              a/c no :[protected]
              branch : gandhidham

              beneficiary name : damji dafda
              a/c no : [protected]
              bank name : indian overseas bank.
              branch : gandhidham
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              My aadhar[protected]
              Account. No.[protected]
              From Jan to July not received payment of my account .Please Account credit
              Amount of my account.The light subsidy not credited in my accouname. Please check and do you needful
              I am not getting lpg subsidy since november 2017 due to inactive Aadhar No.(############) though it is active in corresponding bank (AXIS BANK A/C No. [protected], IFSC NO UTIB 0000017) and gas distributor (BHARAT GAS A/C No. C/F 3075)

              Thanks
              [protected]@gmail.com
              Mob no, [protected]
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                D
                Debashis Roy 33
                from Durgapur, West Bengal
                Aug 6, 2018
                Resolved
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                Resolved

                Address: Bardhaman, West Bengal, 713203

                To-
                The officer in charge,
                Sub - why we have no say to the bank a/c where we want to transfer our dbtl credit/gas subsidy?
                Sir/madam,
                With due respect, i would like to inform you that, what game is going on towards dbtl transfer to our bank a/c?
                For example, my father has 3 banks a/c of his own they are in sbi, allahabad bank & idbi. Another joint a/c he has as the 2nd joint holder in the a/c of a mandir (Temple) as the cashier and the other holder are the president and the secretary (Not our family member) in ubi.
                My father’s gas subsidy was credited to the a/c in sbi.in the time of linking aadhaar to all the bank, a/c the dbtl/gas subsidy transfers to the a/c at ubi (A/c of the mandir). From then the gas subsidy is credited to the a/c of mandir (Temple) and we are not got this.
                As per suggestion received from uaidi, we have filled the dbtl form and request idbi bank to resubmit the aadhaar in the a/c. But unfortunately, the gas subsidy is transferred to the same ubi a/c of the mandir. Finally, my father has opened a new bank a/c in kotak mahindra bank with aadhaar biometric verification but the result is the same. The subsidy goes to the same ubi a/c of mandir.
                Now the question is-
                1 why we have no say in selecting our bank a/c for dbtl?
                2 why my father being the 2nd holder in the a/c of mandir (Temple) has shifted the dbtl to ubi?
                3 if dbtl can shift from sbi to ubi for linking of aadhaar to the last a/c without our choice, then why it is not occurred this time, when we have tried to shift this from ubi to idbi (For this aadhaar no has resubmitted by the bank and we have submitted filled form of dbtl) or lastly at kotak mahindra bank (Newly a/c opened only for dbtl transfer) but anything not successful and the subsidy remains goes to the only a/c (Ubi of mandir) that we do not want.
                So my request to you is that kindly take the necessary action for the same so that common people shall not harass.
                Thanking you sir/madam.
                Yours sincerely,
                Debashis roy
                3/11, sukanta pally-west,
                Dhandabag, durgapur-713203
                Mob-[protected]
                Email - [protected]@gmail.com
                Dec 20, 2019
                Complaint marked as Resolved 
                They have take action and resolved it.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Hi sir my name is amreliya kishorbhai chhaganbhai I have submitted aadhar card in bank and aadhar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank Of india Account number : [protected], Ifsc code SBIN0013359, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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                  P
                  puransingh85040
                  from Sonipat, Haryana
                  Aug 6, 2018
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                  Address: 110092
                  Website: resident.uidai.gov.in/bank-mapper

                  My name is puran singh. I have a account in sbi bank, mayur vihar phase - 2, delhi. I have submitted my aadhar card in the bank and it has been updated in my account but the ncpi status is still inactive. Because of that i am not able take gas subsidy. So please update my account in npci.
                  Please find the detail below for my account:

                  Bank: sbi bank, mayur vihar phase - 2, delhi
                  Account number : [protected]
                  Ifsc code : sbin0007881
                  Aadhar number :[protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    N
                    narasimhamkvl
                    from Hyderabad, Telangana
                    Aug 6, 2018
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                    Address: Hyderabad, Telangana
                    Website: www.myhpgas.in Central Bank

                    I am a hp gas consumer with no.637782 of hp gas. I have closed my account with hdfc bank and linked my aadhar with central bank of india, vinaynagar, with ifsc no. Cbin0283479. But i am not getting the subsidy, for which i am otherwise eligible as per my income criteria, for the last 3 cylinders. As i am a pensioner, i can not afford to buy cylinders without subsidy. My gas supplier, m/s. Gopalrao enterprises, is sadan, hyderabad, telangana, is not at all helping me in this case. So is the case with hp gas company. Please credit all the subsidies pending, to my account with central bank of india, vinaynagar branch immediately. I am also submitting the proof that my aadhar is linked with central bank of india, vinaynagar branch.
                    K. V. L. Narasimham
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    My name is abdul rashid a. Razaque, my gas subsidy is not transfer in my bank a/c
                    Sir
                    i send 24000 rupees from my allahabad bank account [protected] to sbi account [protected] on 28/07/2018 . money debit from my account but not credit in benificiary account . transection id is IMPS[protected] please sir solve my problem as soon as possible
                    I have already submitted my aadhaar with bank and distribseeding portal as on 08 may 18,
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                      R
                      Riteshshah315
                      from Vapi, Gujarat
                      Aug 6, 2018
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                      Address: Valsad, Gujarat, 396191

                      Dear sir,
                      i am bharatgas customer in vapi vide customer no. 52803141. I was getting subsidy in my dcb bank account since last 3-4 years. As of now from since last 2 deliveries received in may'18 and july'18, i am not receiving lpg subsidy in my account. I have visited gas agency and gas agency has informed me that my adharcard ( adhar no[protected] become inactive. I have reactivate adharcard twice but still my subsidy is not coming. Please help me.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Hi sir my mother name is Keshav I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : bank of baroda, Account number : [protected], Ifsc code : BARB0PALANP, Adhaar number :[protected] So please update my account in NPCI. Thank u sir
                      Keshav Karnavat's reply, Jul 31, 2018
                      National Payments Corporation Of India [NPCI] — npci status is inactive even after seeding aadhaar no. to bank

                      1 Review
                      Keshav Karnavat on Jul 31, 2018 Mark as Resolved

                      Hi sir my mother name is Keshav I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : bank of baroda, Account number : 01740100013686, Ifsc code : BARB0PALANP, Adhaar number : 692495649564 So please update my account in NPCI. Thank u sir
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                        S
                        Syed Abdul Gaffar
                        from Hyderabad, Telangana
                        Aug 6, 2018
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                        Address: 500020
                        Website: NCPI.ORG.IN

                        My aadhar card no. I. E.[protected] and i have linked with lpg connection (Consumer id : 89158300, bharatgas) with my agency (Mahalashmi distributors bhoiguda < secunderabad) as well as my bank account (Hdfc bank) but till date the status shown npci not mapped aadhar no. With bank. So please check and do the needful step in this regarding.
                        I"m not getting subsidy amount from last 1 year
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Hello Sir, My name is Manoj Kumar Kataria I have submitted Aadhaar card in bank and Aadhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in ICICI Bank, Account number :[protected], IFSC Code : ICIC0000017, Adhaar number :[protected]. So please update my account in NPCI. Thanks
                        सर पिछले 1 साल से मुझे एलपीजी सब्सिडी प्राप्त नहीं हुई है मेरी गैस एजेंसी जनपद गाजियाबाद के विक्रम एंक्लेव में आपसे निवेदन यह है कि मेरा SBI का खाता जिसका खाता संख्या नंबर है[protected] आपसे यह निवेदन है कि आप इस खाते एनपीसीआई से लिंक करने की कृपया करें भारत गैस एजेंसी है और मेरा कंजूमर नंबर है 23617717 जो कि भारत गैस एजेंसी है
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                          A
                          Ankit Kumar kaushal
                          from Muzaffarpur, Bihar
                          Aug 5, 2018
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                          I have my account in canara bank, ac[protected], and and i can't check my aadhar (Adhr[protected] mapping status from npci, *99*99# and uidai website both reflect as "technical issue" try again later,
                          Kindly check and if not mapped, please done my mapping and make me sure about mapping done.
                          Else, suggest me where to complaint about the same.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Hiii dear sir,
                          My self wasim akram i tried to send my money from bank of india to union ank of india but transfer is in pending please sir help me because i have very urgent work and my money is in pending please help sir please..
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                            A
                            anujkumarsharma353
                            from Muzaffarpur, Bihar
                            Aug 4, 2018
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                            Had applied kyc form for linking aadhar to my bank account in bank of india, they show in their server that my bank account linked to my aadhar. But in website o[censored]idai, in bank mapper bank linking status is inactive. My scholarship is pending due to this problem and and will not succeed until aadhar is successfully linked to my bank account. I complained about it in bank but nothing happend. They show their server in which aadhaar is linked
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            I am send RS 500 on another phonepe id. Being successful the transaction amount not credit in receiver account.
                            Sailen.Halder's reply, Aug 1, 2018
                            Maine 7363828504 iss number ke phonepe id mein RS 500 veja. Transection successful vi hua magar uske account mein balance credit nahi hua.
                            Yesterday 01.08.2018 I made two IMPSs as mentioned above through Central bank of India whose RR NO. is given hereunder:

                            RR No.[protected] SBI KK nagar Trichy
                            RR No.[protected] HDFC bank, KK nagar, Trichy

                            Till this time account of beneficiary is not credited
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                              Ram Binod Kumar Kushwaha
                              from Godda, Jharkhand
                              Aug 4, 2018
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                              Address: 804428
                              Website: Madhya bihar gramin bank and State bank of india

                              मध्य बिहार ग्रामीण बैंक से स्टेट बैंक ऑफ इंडिया मे आधार से आधार पैसा भेजने पर पैसा फंस गया है सेन्डर के खाते से पैसा कट गया है पर रिसीवर के खाते मे नही गया है
                              02/08/2018
                              Sender aadhar no[protected]
                              A/c no[protected]
                              Prabhawati devi
                              Madhya bihar gramin bank

                              Receiver aadhar no[protected]
                              A/c no - [protected]
                              Dinesh prasad
                              States bank of india
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                A
                                afta
                                from Noida, Uttar Pradesh
                                Aug 4, 2018
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                                Address: 824112

                                Dear sir/mam,

                                I am raise complaint grievance portal & reply below the grievance portal.

                                Our lpg id & bank account already linked in aadhar but subsidy not received.
                                Request you to kindly check and confirm the reason and take necessary action and credit all pending amounts immediately to my linked account. Rgds.
                                Aftab ahmad
                                [protected]/[protected]
                                [protected]@gmail.com

                                Sir,

                                Grievance description :

                                Lpg subsidy pending since 02 years dear sir, i am not getting my lpg subsidy even after updating aadhar card for last two year. The aadhar was linked my sbi account at barun branch (Sbin0012604). My lpg id - 3 [protected] consumer - cx29218560. Lovely indane gramin vitrak. Barun aurangabad. Request you to kindly check and confirm the reason and take necessary action and credit all pending amounts immediately to my linked account. Rgds. Aftab ahmad [protected]/[protected] [protected]@gmail.com

                                Reply:

                                We would like to inform you to contact your lpg distributor to link your aadhar with your lpg id and also contact your bank to link your aadhar with your bank account. You will start getting lpg subsidy for the refills taken after linking process is complete.

                                Kindly note that lpg distributor’s role is to link your aadhar with lpg id only. Upon completing the above process, national payment corporation of india (Npci) will directly make payment to your linked bank account.

                                Please note that subsidy amount is remitted by npci directly in bank account which is linked recently with aadhar. Hence, kindly check all your bank account in this regard for subsidy.

                                In case of any further assistance you can contact our area sales officer on his mob no [protected].

                                Regards,
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Pbhoyar87
                                  from Pune, Maharashtra
                                  Aug 4, 2018
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                                  Address: Nagpur, Maharashtra, 440024

                                  Dear sir
                                  I'm m pravin, maharashtra nagpur, have hp gas connection wide lpg id[protected] consumer no. 631615
                                  I'm not get any subsidy from january 2018 month onwards, bank and hp gas persons said we are unable to do. Status payment on hold.
                                  My aadhar no.[[protected]], linked at union bank of india branch, 440012 ifsc ubin0536601.
                                  Kindly do favour to me in this one.
                                  Thanking you sir,

                                  M pravin
                                  [protected]...
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    U
                                    from Noida, Uttar Pradesh
                                    Aug 3, 2018
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                                    Address: Ghaziabad, Uttar Pradesh, 201005

                                    Dear sir,

                                    This has reference to my aadhaar number[protected], where my idbi bank's account details had been updated due to my latest aadhaar updation in idbi bank.

                                    Due to some financial matters i want to close my idbi bank account & switch my dbtl into another hdfc bank account (Already aadhaar linked prior to idbi bank). I have been to hdfc bank & indane gas agency, both have denied my request. I request your guidance on the same.

                                    My hdfc bank account details is as follows.
                                    Umang arora
                                    Account number - [protected]
                                    Ifsc code - hdfc0000153

                                    Regards,
                                    Umang arora
                                    [protected]@gmail.com
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Aug 03, 2018
                                    Updated by [email protected]
                                    Dear sir,

                                    This has reference to my aadhaar number[protected], where my idbi bank's account details had been updated due to my latest aadhaar updation in idbi bank. Due to some financial matters i want to close my idbi bank account & switch my dbtl into another hdfc bank account (Already aadhaar linked prior to idbi bank). I have been to hdfc bank & indane gas agency, both have denied my request. I request your guidance on the same.
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                                      W
                                      wasee khan
                                      from Dhule, Maharashtra
                                      Aug 3, 2018
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                                      Address: 504296

                                      Sir iam wasee khan from sirpur kagznagar 504296 my bank name is indian oversies bank and my upi payment address is [protected]@ybl 19 july 2018 i tranfer money 6000 for my sbi account [protected] but transection is faild and money is debited in accont and not credit past 12 13 days plz clear this and refund my ammount thanks... And my iob account no is [protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Aug 03, 2018
                                      Updated by wasee khan
                                      Money debit issued

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                                        M subhan
                                        from Hyderabad, Telangana
                                        Aug 2, 2018
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                                        Address: Visakhapatnam, Andhra Pradesh, 530016

                                        Dear sir
                                        I'm m subhan, visakhapatnam, have HP gas connection wide LPG id[protected] consumer no. 639227
                                        I'm not get any subsidy from May month onwards, bank and hp gas persons said we are unable to do.
                                        My Aadhar no.[protected], linked at SBI Jagadamba branch, 60409 IFSC SBIN0060409.
                                        Kindly do favour to me in this one.
                                        Thanking you sir,

                                        M subhan
                                        [protected]
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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