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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 120

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A
a giijasankar
from Bengaluru, Karnataka
Aug 2, 2018
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Address: 560076

Subsidy not getting credited in to my bank account. Aadhar has been linked with the bank account and being updated as and when require.
The status of aadhar and bank linking being shown as inactive in ncpi mapping of bank account status. The name of the bank is not given in the status of mapping.

I closed my iob saving bank account in the month of november 2017.

Because of closure of the account the service inactive.

But i have my andhra bank account is active and in operation.

My virtual aadhar id is [protected].

My lpg id is[protected].

My indane gas consumer id is cx50835400
A girijasankar
Aug 03, 2018
Updated by a giijasankar The Andhra Bank account details given for crediting Lpg subsidy was overridden illegally and Npci started payment of Subsidy in a Random way whenever the Aadhaar number updated to other Bank.
My Aadhaar number was updated to ICICI Bank account.
But Npci mapping status shown as Inactive.
Subsidy not paid for the cylinders delivered in January February and July 2018.
Aug 03, 2018
Updated by a giijasankar Name of the Distributor is
Sri Sai Prasanna Gas Services
Bangalore 560076.
Aug 04, 2018
Updated by a giijasankar The ICICI Bank account had been updated with Aadhaar number on 22 nd February 2018.
Even then NPCI Mapping status of the Bank account as INACTIVE.
Aug 07, 2018
Updated by a giijasankar No further action and pgress.
No feed back on resolution intimated sofar.
Aug 10, 2018
Updated by a giijasankar Neither received any reply nor the issue resolved.
View replies
Hi,
I have submitted adhaar in Bank and its updated by Bank But NPCI still showing inactive and last 10 month Subsidy is not getting. Details as below:-
Name:Jai Singh Shekhawat
Bank Name:State Bank Of India (Adhaar card Linked showing in Bank)
Adhaar No:[protected]
LPG No 68502107
Mobile No:[protected]
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    R
    Rohit_3101
    from Patna, Bihar
    Aug 2, 2018
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    Sir
    My account is debited by 6000 rs .I have done one transaction on 6 July in SBI ATM in makhdumpur in jehanabad district of Bihar .but I have not got any amount but account is debited by 6000rs.myaccount atm is of bank of india in makhdumpur . I went bank also but they are telling to complain in NPCI.please guide me.i have already made complaint in bank of india, but they are not responding .
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      9
      9724815806
      from Surat, Gujarat
      Aug 2, 2018
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      Hi sir my name is mukeshbhai dhanjibhai panchani I have submitted aadhar card in bank and aadhar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : akhandanand co op bank ltd Account number : [protected], Ifsc code HDFC0CAACOB, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        siddaram biradar
        from Mumbai, Maharashtra
        Aug 2, 2018
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        Address: 585102
        Website: [email protected]

        Aadhar no[protected] is linked with karnataka bank ltd sb ac no-[protected]. It was linked & seeded with the bankbut in npci server its showing inactive aadhar status, since this issue i am not getting hp gas subsiday kindly check & revert me the same

        Thabks
        Siddaram biradar
        Mob no-[protected]
        Hp gas no-612309
        Agency - nagesh gas agency kalaburgi

        I hope this issue will get resolved as early
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          J
          jignesh fichadiya
          from Vadodara, Gujarat
          Aug 1, 2018
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          Address: 363001
          Website: Phonepay

          Dear sir,

          Today i try to transfer money to my phonepe wallet but amount is not credited to my wallet. But cedited to fraud id [protected]@ybl. Kindly do the needfull.

          My msg is here.

          Your vpa [protected]@ybl linked to your a/c no. Xxxxxx1000 is debited for rs. 399.0 and credited to vpa [protected]@ybl upi ref no.[protected].

          Kindly know me details with above upi reference number
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            J
            Jaya Deepika
            from Hyderabad, Telangana
            Aug 1, 2018
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            I'm c. G. Sundar rao. Bpc (Lpg) consumer no.[protected]. My bank a/c. With andhra bank, vidyanagar br, hyderabad. My lpg subsidy for 2 cylinders is not received in my bank account. I have also complained to gas agency also about the problem. They said, we cannot help about the problem i. E, subsidy dbt (Lpg) are created by npci only.
            My subsidy for two cylinders i. E,
            1.) dated 25-04-18 amount 205.48
            2.) dated 14-07-18 amount 305.83 are pending with you. Ispite of my telephonic request.
            I have personally visited the branch manager and linked my bank account with my aadhaar number and seeded with npci mapper also. I once again request you to help me to receive my pending two subsidy entries with you at the earliest. Otherwise i will complaint against npci and bpc gas agency in the consumer court.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Sachinboby
              from Delhi, Delhi
              Aug 1, 2018
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              Address: 201102
              Website: www.npci.org.nic

              My aadhar card number is[protected]. I have got this linked to my gas connection indane gas agency: consumer number [protected]. I have got the same aadhar registered with my kotak & oriental bank account. But npci took a long time to verfiy and link my aadhar card to the bank. By this time, i had lost my subsidy from one & half years. Calling the customer care, i am informed to first de-link and re-link my aadhar card registration with the bank. Looks like the npci is playing hide and seek. Becuase of slow and lazy npci, my aadhar card is not linked even after 18 months of registering it with gas agency and bank.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              View replies
              My adhar number is[protected] and my a/c no. Is[protected] indaian bank, ethamukkala is not linked
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                V
                VinayGoley
                from Itarsi, Madhya Pradesh
                Jul 31, 2018
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                Address: Bhopal, Madhya Pradesh, 462022

                Sir,
                my LPG ID: 3 [protected], NAME: VINAY GOLEY
                SBI Bank Ac.:[protected], MINAL RESIDENCY, Bhopal.

                My LPG subsidy was coming in my said account which is still is continue but NOT GETTING subsidy after April-2017, after closing another a/c with same branch.
                Please verify my details and update my Bank account in your NPCI portal.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  H
                  Hareendran Nair B R
                  from Idukki, Kerala
                  Jul 31, 2018
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                  My name is Hareendran Nair B.R. retired person with low income pension. I get transaction of LPG subsidy amount failed message from NPCI. My adhaar no (protected) has been linked with bank account no (protected) and LPG distributor. But not showing at NPCI server. SBI bank authorities and LPG distributor said that everything is ok. I do hereby request that kindly check in NPCI server and take action to get subsidy amount immediately. Sir, please do the needful. It is very important to me.
                  LPG ID:[protected]
                  Consumer no: 18205
                  Distributor: Venus gas, Peroorkada,
                  Trivandrum, Kerala.
                  Bank IFS Code: SBIN0070433
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    D
                    Debrajbarman
                    from Bhubaneshwar, Odisha
                    Jul 31, 2018
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                    Dear sir,

                    According to payment search details of distributor aadhar is inactive in npcci platform, aadhar reactivated on 07/05/2018 by uco bank, it is earnestly requested to activate aadhar in npcci platform w/o any delay to enable me to avail of lpg subsidy.

                    From
                    Kalyan jyoti burman
                    Consumer no-627860
                    Unique consumeri no-2 [protected]

                    Distributor - uphaar[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      V
                      Vineeta Venugopal
                      Jul 31, 2018
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                      Address: Pune, Maharashtra, 411044

                      I have linked aadhar card to my sbi bank account, still when i check my lpg branch they said from ncpi the aadhar card is still not linked.
                      I call bank again they tell check lpg, all in a cycle. No one knows the system where to check?
                      Even after i link and delink aadhar to my bank account sbi, they show in lpg gas as linked but in lpg application, they cannot see subsidy in account, only after ncpi site shows linked we get subsidy. The lpg people said we need to link and delink and after 4-5 times we will get subsidy.
                      Why i cannot get my subsidy?
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      View replies
                      My LPG subject like to my bank account
                      Reply
                      LPG subject like to my bank account
                      Reply
                      potti ramesh Goud's reply, Jul 20, 2018
                      My LGP CANASHAN SUBJECT like to bank account
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                        M
                        Mukesh Dighore
                        from Pune, Maharashtra
                        Jul 30, 2018
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                        Address: Bhandara, Maharashtra, 441809
                        Website: ebharatgas

                        From last six month i can"t get my bharat gas subsidy amount in my bank a|c of my consumer no 62192372 with name mukesh murlidhar dighiore and also i link my adhar with bank branch and gas agency also complaint about this problem in agency. But they said we cant help about that problem, and subsuidy only credited by npci so... Can you help otherwise i will complaints against npci and gas agency in consumer court...
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          S
                          Srinivaasa Gundu Rao
                          from Bengaluru, Karnataka
                          Jul 30, 2018
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                          Address: 560064

                          I srinivaasa. G cell no [protected] my aadhar card no.[protected] hlinked with lpg connection (Consumer id :cx26125498, indane gas) with my agency (Nataraj enterprises yelahanka bangalore) linked to axis bank account. Got adardhar seeding done on 20 july 2018. Please npci not mapped aadhar no. Please check and guide me on the needful step in this regarding.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          View replies
                          Hi
                          Sir/madam,
                          My subsidy not recieve last 5 months. My acoount linked in bank but not mapped my account from gas subsidy plzz help.
                          My Name. Abuzar khan
                          Consumer no.646886
                          Adhar number.[protected]
                          Contact no. [protected]
                          Plzz sir/madam help me

                          Thank you
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                            D
                            Deepak Kumar 007
                            from Muzaffarpur, Bihar
                            Jul 30, 2018
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                            Dear sir, my name is deepak kumar, my account is in sbi bccl dhanbad branch, i am going to branch from last three months but they didn't activated by them. I contact both bank officials and npci through mail.
                            Please activate bank linking status in npci. Mapper. At the earliest possible
                            Account number — [protected]
                            Ifsc code — sbin0006214
                            Adhaar number[protected]
                            Mob no. — [protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              M
                              manoj jagwani
                              from Dhamtari, Chhattisgarh
                              Jul 29, 2018
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                              Address: 495220

                              Respected sir,
                              My adhaar number has been linked with bank account but not showing at npci server.
                              My adhaar card was linked with bank account, but still status is inactive
                              Due to which my gas connection subsidy transaction of above 2000/- is pending.
                              This amount matter to me and my family.
                              Sir please take action immediately.
                              Name-manoj jagwani
                              A/c no: [protected] (State bank of india) ifsc code no : sbin0003236
                              Adhere no:[protected]
                              Mobile no : [protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              View replies
                              Hi sir my name is Manoj Jagwani I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : 2019..., Ifsc code : SBIN0003236, Adhaar number : 3970...1268 . So please update my account in NPCI. Thank u sir
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                                G
                                gsubham417
                                from Bhubaneshwar, Odisha
                                Jul 28, 2018
                                Resolved
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                                Resolved

                                Address: Angul, Odisha

                                National payments corporation of india [npci] — aadhar inactive in npci database
                                Hell sir, my name is subham gupta
                                My aadhar submitted in both lpg distributer &
                                My sbi bank. Thereafter my aadhar link in lpg distributor & aadhar link my sbi account but npci showing in inactive. My lpg subsidy not transfer in my account. They showing aadhar not active.
                                Many times i contact bank & told to active my adhar in my account but they said aadhar is already active. After when i check online in mylpg.in website there showing aadhar is active in bank but npci database is inactive. Please sir my problem solved. My all details as following

                                My aadhar no. :[protected]

                                A/c no - [protected]
                                Ifsc code :-sbin0000007
                                My lpg consumer no:-[protected] (Indane)

                                Please email or call me
                                How to solve it
                                Email id: [protected]@gmail.com
                                Mob: [protected], [protected]
                                Aug 7, 2018
                                Complaint marked as Resolved 
                                Still inactive sir Please solved my problem very soon
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Aug 01, 2018
                                Updated by gsubham417                                 There is a inactive in NPCI server plz sir my kindly request to please activate it.Here i got a message in that message you wrote that you solved it but when i checked in NPCI server it was showing that inactive
                                Aug 04, 2018
                                Updated by gsubham417                                 Still inactive sir
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                                  P
                                  plakhan
                                  from Noida, Uttar Pradesh
                                  Jul 28, 2018
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                                  I have already submitted the aadhar to lpg distributor and to bank for subsidy. But still i have not received the subsidy amount on lpg cylinder. I went to bank for linking they said your account was already linked with the aadhar. Kindly updated my aadhar on npci site for subsidy. Please see the follow details:

                                  Aadhar no.[protected]
                                  Lpg consumer id :[protected] (Indane)
                                  Lpg id :[protected]
                                  Contact no [protected]
                                  Email id :[protected]@gmail.com
                                  Lpg disttibutor name: avery gas service (Laxmi nagar)
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    S
                                    Sujeet Mamta Jaiswal
                                    from Patna, Bihar
                                    Jul 28, 2018
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                                    Address: Ranchi, Jharkhand, 834005
                                    Website: phone pay, tez, bhim

                                    My mobile number [protected] which is registerd in my central bank of india account is not working in upi registration. When i am registering my number on phone pay, tez aur bhim and other aap it say that no account found by this no in central bank of india and the massage goes to other number. Pls resolve my problem i will be thankfull to you. Thanks
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      gaurav26aug
                                      from Kolkata, West Bengal
                                      Jul 28, 2018
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                                      Address: Varanasi, Uttar Pradesh, 221001

                                      I have given plenty of requested to change my account for subsidy in bank as well as npci, every time my subsidy amount get deducted and more 3 times de-link and re-link of my aadhar in bank

                                      Aadhaar number [protected]

                                      Lpg id =3 [protected]

                                      Please credited my subsidy amount in respected bank

                                      Punjab national bank a/c [protected]
                                      Ifsc code punb0418200

                                      Gaurav srivastava

                                      [protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Mithilesh Kumar Sharma
                                        from Bhind, Madhya Pradesh
                                        Jul 27, 2018
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                                        Address: Raipur, Chhattisgarh
                                        Website: [email protected]

                                        Dear sir,
                                        Sir i link adhar no in my bank account and hp lpg distributor. Distributor said your adhar no is submitted in your hp gas connection and bank said your adhar link in your account. But not lpg subsidy in my bank account i show your npci is not showing in bank account
                                        So please sir i request you to take action imidetly
                                        Your sincerely
                                        Mithilesh kumar
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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