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National Payments Corporation of India [NPCI] Complaints & Reviews

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Last updated Apr 10, 2024
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National Payments Corporation of India [NPCI]
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National Payments Corporation of India [NPCI] Phone Numbers

Phone
+91 22 2657 3150
2651
1132
+91 44 2816 0700
1003
507
+91 22 4050 8500
693
461
Fax
+91 22 2657 1001
+91 44 2815 2815
+91 22 4050 8650

National Payments Corporation of India [NPCI] Website

National Payments Corporation of India [NPCI] Head Office Address

C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

National Payments Corporation of India [NPCI] reviews & complaints page 177

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A
Ajeeb VA
from Bengaluru, Karnataka
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complaint regarding upi transaction on tez app

Hi sir,

I sent 500 rupees to my friend's account using tez app. Money is debited from my bank account (Sbi) but my friend didn't receive the money. Tez app shows waiting for bank. Plz help me regarding this. I contact tez team but that doesn't resolve my query. Kindly please look into it.

Date & time: 9 october 2017, 19:59
Google transaction id: cicagido19l0da
Upi transaction id:[protected]br...
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S
sandosh kumar.m
from Hosur, Tamil Nadu
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transaction failed but amount debited

I was transferred amount ₹ 2000/- via bhim. That transaction was failed but amount depited in my account. Immediately raised the issue throught bhim then i got one masses like "this issue will be resolved within three bank working days" but not yet solved. Kindly concider my query and resolve it as soon as possible. Thanking you:
Bank: kvb
Transaction id:[protected]...
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V
Venkat Peddi
from Hyderabad, Telangana
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waiting for bank - axis bank transaction in google tez app

Address:Hyderabad, Andhra Pradesh, 500072

Hi made transfer of 1000 amount and the amount is not getting credited to account and it is still showing waiting for bank.
I made the transaction on tez app and now my money is stacked.

Transaction done on[protected], its been 4 days but no response in reversal

From: venkata raju peddi (Venkat. [protected]@okaxis)
Issuer bank: axis bank

Google transaction id: cicagidy58pedq
Upi...
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G
Gopal Uchibagle
from Delhi, Delhi
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money deducted but transaction failed.

[protected] is my mobile number which is linked to axis bank.
On 12 october at 10 pm and 10:14 pm two transaction i did of rs 1000 each
To the [protected] (Sbi) mobile number but it failed but money were deducted from my axis account. But still it not return in my account, i was waiting till today but returning of amount still added in my account.

Please help me......
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P
piyush sonkushre
from Durg, Chhattisgarh
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problem in transferring money by upi

Sir i have made upi payment from tez app and it is showing failed but the amount is debited from my account so please guide me and the receiver had not received money i have done payment from my sbi account i have done transfer of 1000 rupees three times and all times it is showing failed but two times amount is debited from my account i have also done complaint on tez app also...
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N
Neelkamal Das
from Kolkata, West Bengal
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transaction failed but 5000 rs money still debited from my bank account

Address:Chandigarh, Punjab
Website:Google Tez

ITS BEEN A WEEK. PLEASE I WANT MY MONEY BACK. I AM SENDING YOU SCREENSHOTS OF BOTH THE TRANSACTIONS. CHECK THEM BOTH.

Hello, My name is Neel Kamal Das and I am a student doing my B.E.
I tried to send my brother Rs.5000 from the Google TEZ app. This happened on the 8th of October. The first time the transaction failed and nothing happened. Then I tried to make the transaction a second time. The next time, the transaction...
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S
Shuubhamkumar
from Pune, Maharashtra
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money transfer

Address:Latur, Maharashtra, 413512

I did a transaction of rs 3000 amount deducted from account but not yet reached the recipient account.
This transaction is done from tez

Upi transaction i'd is[protected] similarly many other transactions are stacked in 1 other account of my friend.

Please sort out the issue its been more than one weeks since it.

Their transaction id also i will mention here

Google transaction...
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Address:Kolkata, West Bengal
Website:TEZ

My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11th october. Please resolve the issue so as soon as possible
From: khusbu kanu ([protected]@okaxis)
Issuer bank: state bank of india

To: piyush kumar dimpu ([protected]@okaxis)

Google transaction id: cicagidyjo6vlw
Upi transaction id:[protected]...
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E
Er Shailesh Mahajan
from Morjim, Goa
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money debited but not transferred to beneficiaries account.

Address:Pune, Maharashtra

I had transferred 1000₹ from tez app. My balance got deducted from my account but my friend didn't received the money.in tez application its showing waiting for bank.in my friend account the money didn't received. I have already raise a query tez app but they told me the problem with npci plz do need full try to resolve my problem. I am a student and 1000₹ means a lot to me.
Thank you...
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A
Amol Ghadge
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi transaction amount deducted, not refunded

Address:411041
Website:www.phonepe.com

I have done transaction via phone pay amount 1000, upi transaction number
Bupi/[protected] on[protected], the amount is credited to bank of india, but on same time amount is debited from same account with same bupi /[protected],
Its showing successful, but amount is not credited to bank account of beneficiary as well as not back to my account....
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M
Mishra310
from Delhi, Delhi
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payment made through tez app didn't reach beneficiary

Sir,
I made transaction of rs. 51 to another account of my friend through tez app, my account of dbs bank was debited with rs.51, but my friend didn't get money. Status in tez app is showing witing for bank from past 3 days. When contacted with tez customer care thry said make complaint with npci.
Kindly look into this matter...
Upi transaction id[protected]
Google transaction id-cicagidy44ldmg...
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I had transferred 500₹ from tez app. My balance got deducted from my account but my friend didn't received the money.in tez application its showing paid.in my friend account the money didn't received. I have already raise a query tez app but they told me the problem with npci plz do need full try to resolve my problem. I am a student and 500₹ means a lot to me.
Thank you

My mobile number is :[protected]
br...
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G
Gaurav Chumbale
from Dabhoi, Gujarat
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refund my money

Sir/madam

03 th october i made transaction through tez app of amount rs 200 to my friend.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please resolve...
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Sir/madam

12 th october i made transaction through tez app of amount rs 16000 to my friend.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please...
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B
Balakrishna Kurmala
from Vijayawada, Andhra Pradesh
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i didn't receive the money from tez app

Address:500045

Hello sir,
My friend transferred 2600 rupees two times through tez app..., money debited the my friend bank account, but not received the my bank account, my tez app is showing your friend paid 2600 & 2600.
Sir please take action immediately...

Google transaction id :cicagicyia3cmw
Upi id:[protected]

Google transaction id :cicagicyiamnbq
Upi id:[protected]

My mobile...
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L
laxmi naresh
from Hyderabad, Telangana
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transferred money from tez but the receiver didn't receive

Address:Hyderabad, Andhra Pradesh, 500045

I had transferred 2600 twice money from tez app my balance got deducted from my account but my friend didn't received the money.in tez application its showing paid in my friend account the money didn't received i have already raise a query tez app but they told me the problem with npci plz do need full try to resolve my problem.

My mobile number is :[protected]

Google transaction id:cicagicyiamnbq
Upi id:[protected]br...
+2 photos
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S
suraj mehra
from Gurgaon, Haryana
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aadhar still not linked with npci

Dear sir,
I have linked my aadhaar[protected] with my bank account (Punjab national bank) and my lpg distributor also. But according to npci (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this. Please tell me the solutions...
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N
Nikhil Chendu
from Hyderabad, Telangana
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about tez transaction

Address:Hyderabad, Andhra Pradesh, 500081
Website:tez.google.com

1
Google transaction id: cicagicyw7lqna
Upi transaction id:[protected]

2
Google transaction id: cicagidok8teag
Upi transaction id:[protected]
3
Google transaction id: cicagidyptcyaw
Upi transaction id:[protected]
These above transactions are not done are still in waiting for bank...
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G
Goutham Gauthi
from Chirala, Andhra Pradesh
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payment not received by receiver in tez app but amount is debited from my account

Address:524224
Website:Tez app

11 th october i made transaction through tez app of amount rs 20000 to saradha namburu.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please resolve the issue as...
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A
Asfaq Dodhiya
from Surat, Gujarat
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not connect ncci with my bank a/c

Address:Ahmedabad, Gujarat, 380001

Resp sir,
Today 10 month completed and my account in bank of baroda with no [protected] in ahmedabad maskati branch not connect with npci. M y adhar no is[protected] and my lpgid no 1 [protected]. I haven't get subsidy amount since 10 month so please sir u do something and solve my problems in bank i 7 times was gone but no reply proper they says all r ok then why doesn't get subsidy so i m kindly requested 2 u for...
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