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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Apr 1, 2025

Complaints 4169

Resolved

357

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3812

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints page 179

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Address: 208019

Sir i have send money through tez app on 10/10/2017 at 07.54pm of rs 1500. My account has been debited but the same amount has not been credited to benificiary.
As it was very urgent and important to send money. But it still not credited amount to receipients... And i have also contacted to customer care of tez google upi app but nothing happened.
My transactions details are as below:

Google transaction id: cicagicyi8f50w
Upi transaction id:[protected]

So sir plz resolve my problem asap

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Respected sir,
My name is tushar garje. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0001307, adhaar number :[protected].
Please resovled my problem as soon as possible.
Thank you!!!

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T

tushargarje777

from Pune, Maharashtra

Oct 11, 2017

Please provide much information as early as possible and resoled it soon.

B

Badri Santosh Kalla

from Mumbai, Maharashtra

Oct 11, 2017

I transfered rs.500 to my friend account through google tez app. till now money was not crediited to my friends account.But money was debited from my account. the transaction id is[protected]

aadhar technical issue in npci - Comment #2880549 - Image #0

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Address: Bellary, Karnataka

I ganpat raj chopra submitted aadhar card to bank and gas agencie. But the aadhar is not submitted my npci. Please i request you to update my aadhar number with npci. I am not receiving the subsidy amount because of aadhaar inactive in npci. My gas company name is hindustan petroleum and my bank account is in central bank of india... I have attached the information.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Nivida Chopra This is my aadhaar card number

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A

Ankit0098

from Ludhiana, Punjab

Oct 11, 2017

I send 50 rs to my friend nitin the money through UPI was deducted from my account but not credited into my my friend account

not submitted aadhaar card or not updated it - Comment #2880585 - Image #0

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Address: 135002

I have done a transaction of 20000 via tez app bt its been 24hrs... I have not got my amount to my bank but 20000 have been transacted frm my sbi account...
What to do???
Plzz solve dis issue.....
I have transferred frm sbi to bank of baroda amounting 20000 yesterday..
Nd it shows "disputed" nd "waiting for bank response..."
Please resolve my major issue

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Address: Dhanbad, Jharkhand, 828205

First time this happened with krishna gopal halder on 7 th october at 12 : 58 pm whose google transaction id is cicagidi3s3zmg and upi transaction id is[protected]
Second time with gouranga gorain on 9 th october at 7 : 55 pm whose google transaction id is cicagidoi7g7uq and upi transaction id is[protected]
Both time my money deducted from bank but my friend didn't received it till now.

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Dear sir i am pradeep kumar and mobile no. [protected]. I want to transfer 10000/ money from my sbi account [protected] to my other pnb account [protected] with bhim apps but transaction has failed and money deducted from account and not reverse to account my transaction id is[protected] date 09/10/2017 time 18:34:11 and reason reversal has failed. Sir please help me.

Oct 11, 2017

Complaint marked as Resolved

Dear sir thanks a lot to solve my problems in one day and my money is reverse in my account thanks again for better service.

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Pradeep kumarpanwar

from Srinagar, Jammu and Kashmir

Oct 11, 2017

Dear sir thanks a lot to solve my problems in one day and my money is reverse in my account thanks again for better service.

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Address: 560076

Hi dear sir / madam i transferred the ₹ 3000 to my friend's account on 00/10 at the 00:13 minute money has been deducted from my account but my friend's account has not yet gone to the penny where the money went where please tell me this is google transaction id: cicagidippdblg and upi transaction id:[protected] and how long will my money to me? Ok

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Bharat Mantri

from Amravati, Maharashtra

Oct 10, 2017

Sir today from our account no.[protected] we imps amt
20200/- to sbi account
But ref id show us failure status so we again imps 20200/-to sbi account.
Msg shoe us success.
But amt. 20200 + 20200
Two time debit from our account
Plz refund 20200/- in our account
Screen shot attached with this mail

transaction problems - Comment #2878899 - Image #0

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Address: Rangareddy, Andhra Pradesh, 500048

Website: www.npci.org.in

I have two accounts icici & hdfc. Both accounts got updated with my aadhar no but for dbtl it is linked to hdfc. Recently i have closed hdfc bank account to receive in icici bank. I have contacted icici and got this seeded but still the status reflecting as "inactive". I have tried multiple times to seed my aadhar no to my icici account but it is not getting done. Aadhar no updated with icici bank but it is not available at npci mapper.
My bank account no[protected] and my aadhar no[protected]. Please help.

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Address: Jalgaon, Maharashtra, 425001

My aadhar number is[protected] and requested to link it for my boi account in the month of august. The bank authorities said that they have completed from their side. But it is not updated in npci, it is urgent for me to link the account because it is a scholarship account so please link my aadhar[protected] to my boi account [protected] as early as possible.

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Address: 560037

Hi sir,
I sent money to my friend account using tez app. Money is debited from my account but my friend not receive money.in that tez app shows fail the transaction. Plz help me regarding this. I contact us tez app persons they suggest me u will report to npci. So please return my money.

Date: 2nd octomber 2017 7:16 pm
Upi ref no:[protected]
Money :405 rs.

Please resolve my issue

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Tirumala Narendra

from Hyderabad, Telangana

Oct 11, 2017

Sir

I have linked aadhaar to my account with our bank for DBTL but my my NPCI status inactive .Iam not able get gas subsidy please help us in this regard

My aadhaar no 2148 9805. 6505

Lpgid[protected]. 0418

Arupula shankaramma
Mob [protected]

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Address: Pune, Maharashtra, 411015

Website: Tez app

I have transferred the amount of 6600/- on 5th of october to one of my friend, same amount was debited from account but yet not transferred to next. Status for the transaction was showing “waiting from bank” i have transferred this money on emergency basis after the 4 days of transaction no any action taken by tez customer care. Please note.
Google transaction id :- cicaglclidb0wq

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 17, 2017

Updated by Aliaan Dear Sir/Madam,
Please be serious about my complaint, After 9 days of raising complaint, No any action taken from your side.

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Address: 496001

My lpg in is 2 [protected] and my account number is
[protected] of syndicate bank raigarh
Ifsc code is synb0007850

An error is showing on my status "payment on hold (Aadhaar inactive in npci) npci status not submitted. I have submitted many times my aadhar and bank details also. But i didnt get subsidy till now.

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I have made a transaction on 25th september which was debited from my account but didn't credit in the my friend account of 100 rupees the transaction details are google transaction id: cicagidg55hdpq
Upi transaction id:[protected] and also made a another transaction of 500 rupees which was debited from my account but did not credited in my friend account the details as follows are
Google transaction id: cicagicwvatgmq
Upi transaction id:[protected] please resolve the.. Problem.. And showing both the transaction waiting for bank..

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Sunny03

from Jawad, Madhya Pradesh

Oct 9, 2017

Google tez app transaction is panding and money is debit from my a/c and not credit in my friends a/c. So please check and return my money in my a/c.
Transaction id is - CICAgICwhe21Xw
Amount - 5000/-
Transaction time - 01-oct-2017, 11:01pm

debited from account but did not credited in my friend account - Comment #2877454 - Image #0

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Address: Srikakulam, Andhra Pradesh, 532005

My aadhar number is[protected] and requested to link it for my sbi account no [protected] in the month of august. The bank authorities said that they have completed from their side. But it is not updated in npci, it is urgent for me to link the account because it is a salary account so please link my aadhar[protected] to my sbi account [protected] as early as possible.

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Anshuman Maurya

from Murwara, Madhya Pradesh

Oct 9, 2017

Dear Sir,
My self Anshuman pratap maurya, as per bank my aadhar no. Is linked with bank but as per NPCI, not available details,
About this issue I have not getting my LPG subseidy my bharat gas LPG I'd[protected], distributer- Dubey gas service jabalpur M.p.
Please solve this matter.

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Address: Siwan, Bihar, 841506

Sir, i have linked my adhar with two bank accounts (Sbi and axis). However the gas agency personnel told me that my account is not yet linked with adhar thats why i am not able to get my subsidy, however the bank manager of sbi showed me on his desktop that my adhard is already linked with. I am suffering with this problem since month, beetween bank and the gas agency. Please do needful. My adhar no.
[protected]

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abhishek kumar tamrakar

from Mundi, Madhya Pradesh

Oct 9, 2017

Sir maine google tez app se 2000 rs apne friend ko transfer kiye the but mere union bank account ([protected]) se upi ke through debit ho gai hai par friend ke account me credit nahi huye maine yah transition 25 september ko transfer kiya tho or 10 din se waiting for bank show kr raha hai

linking of aadhar with bank and gas connection - Comment #2877373 - Image #0

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Address: Bhopal, Madhya Pradesh, 462016

Website: Google tez upi.

I have done transection of 1295 rupees at bigrock.com but transection has failed and u didnt recieved the refund... I talked to the company customer care they told that they didn't recieved any kind of transection and i used google tez upi app and i also talked to them they told me to complain here... Thats i am doing. Kindly help me. And 1200 is a big amount for me now a days

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8600174836

from Aurangabad, Maharashtra

Oct 9, 2017

Dear sir,

my aadhar card link with bank but it not show in npci my adharcard activation pending for your side so please make it activate it urgent for my scholarship form addhar no .[protected]

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Address: Mumbai City, Maharashtra, 400030

Sir,
My name is pranav vishnu morje, my sbi account number is ([protected]), i had sent amount of 2500 rs on 1st october 2017 to amit ashok sawant whose adhar card number is[protected], and account number is [protected]

The amount of 2500 rs is debited from my account and not credited to mr amit ashok sawant beneficary account no [protected]

Further i would like to bring to your notice that the amount is wrongly credited to account number [protected]. Account holder name is amit ashok sawang, this is a mistake done by state bank of india and npci, please take action and revert amount of rs 2500 in my account no [protected]

I am attaching the photos of the account holder to whom i sent the amount 2500 on 1st october 2017

Transaction reference number [protected]

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Address: Begusarai, Bihar, 851101

Bank of india — received amount autodebited by upi

1 review
Ni nishantraaz on oct 5, 2017 mark as resolved

Hello sir,
I have received the money through upi channel but it is autodebited from my account and even it is not reversed to the sender's account.
Please help me for refund reversal.

The required information are:
Name: nishant kumar
Acc no: [protected] (Bank of india)
Transection ref no.:[protected]
Amount: inr 1300
Date: 27/09/2017
M no:[protected]

Sender's acc no:[protected] (State bank of india)
M no: [protected]

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Address: 471001

On 20 sept, 2017 i transferred a amount of rs.7000/- from my sbi acount to my friend, s hdfc bank acount through google's payment transfer app"tez", amount had been transferred but after few minutes same amount reverted from receiver's acount. That reverted amount neither credited agin in my acount nor in my freiend's acount till date. I complaint many times with them but nobody is helping me to solve my this problem kindly help me to get my amount.
Upi transaction id:[protected]

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Oct 17, 2017

Updated by RANJEET SINGH THAKUR KINDLY RESOLVE MY ISSUE.

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Respected sir/madam,
My aadhaar no:[protected] is linked with my bank account (Bank name: state bank of india a/c no [protected]). But on scholarship online form it show that your bank account is not linked with aadhaar card. Because of that my scholarship form is not forward. So, i kindly request you to link my aadhaar no. With bank account.
Please, link it as early as possible.
My email id:[protected]@gmail.com

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