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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 176

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S
Shishir Badve
from Pune, Maharashtra
Oct 18, 2017
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Sir I have linked my bank account with aadhar card still the NPCI server is showing that above described aadhar is not linked with my bank account. I have confirmed that bank account is linked with aadhar

For my scholarship application on http://mahadbt.gov.in is showing that aadhar is not linked with bank and i won't be longer able to recieve my scholarship

On NPCI portal ie *99*99# is showing my bank account is not linked with my aadhar. But I have confirmed that my bank acc is linked with aadhar

I request you to kindly update bank details on NPCI server

Aadhar number: 6874/3813/2086
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    sridhar annamaya
    from Chirala, Andhra Pradesh
    Oct 18, 2017
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    I have made transaction in google tez app of amount rs.100 with google transaction id: cicagidg55hdpq
    Upi transaction id:[protected] date :[protected]
    The amount has been debited from my bank account but did not credited to the person to whom i sent..

    Another transaction with the same problem.. Of 500 rupees which was debited.. But not credit the person
    Google transaction id: cicagicwvatgmq
    Upi transaction id:[protected]
    Date :[protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Maine apne tez k [protected] no. Se thanes sahu [protected] ko 102 rs. Send kiya hu lekin uske me abhi tk receive ni hua h aur mere account se 102 rs. Debit ho gya h please help me
    I am sending some money to my friend account through tej app. Money is debited from my account & transaction was failed & money is not credited back to my money. So where is my money gone
    Dear Sir

    Please note I am transfer amount KVB Bank to Pallavan Grama bank. Amount detect on KVB. But amount have not received pallavan bank. I am raised complaint on BHIM.
    Please note your Complaint Ref No - A9ac9ed7c84247b0bc6ad3df533c147.

    Please advise complaint status.

    Regards
    Kathiresan
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      R
      RAHUL KUMARSONI
      from Indore, Madhya Pradesh
      Oct 18, 2017
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      Address: Raipur, Chhattisgarh, 1234
      Website: [email protected]

      Sir requested plese amount return sanding process is faild
      My a/c dedact amount 7000thousand
      Plz check the my ac
      Sir mere ac sai 7000 rs cut gaya hi or abhe tak na mere ac mai paisa gya hi or nhe paisa sand hu hi 24 hours ho gai hi abhi tak kuch bhe pta nhe chal pa rha hi mai bahot tensan me hu. Ple ap sai request hi ke mere ac me paisa return krne ki krapa kare
      Rahul kumar
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      In tez app my momey will be debited in my account but it is not transfer to the tez user please refund my money as soon as possible
      My adhar no.[protected] and sbi acc. no. is [protected] is linked but it is not showing on mahadbt site. They are saying its not linked so solve my problem its urgent for me to fill scholarship form
      Dear Sir,

      My AAdhar No 86940761xxxx is showing that bank aadhar mapping done
      but bank linking status is inactive. My bank has informed me that they
      have linked my a/c with my aadhar and i am getting money through my aadhar
      but LPG subsidy is not being credited . Pl resolve the issue at the earliest.

      Regard
      D C yadav
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        R
        RajeshNV
        from Guntur, Andhra Pradesh
        Oct 18, 2017
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        Address: 535101
        Website: tez.google.com

        I have made transaction in google tez app of amount rs.5400 with google transaction id: cicagicevddytq
        Upi transaction id:[protected]
        Date :[protected]
        The amount has been debited from my bank account but did not credited to the person to whom i sent..

        Another transaction with the same problem with the amount of rs. 2000,
        Google transaction id: cicagick59gmnq
        Upi transaction id:[protected]
        Date :[protected]...
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Sachin g kulkarni
          from Pune, Maharashtra
          Oct 18, 2017
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          Address: Pune, Maharashtra

          Dear sir,
          I have made a complaint using bhim application on monday
          Money has been deducted and not been deposited to beneficiary.
          And in other case made a payment using tej application on last thursday it was also saying as waiting for bank.
          Please do a favor refund or deposit on their account.
          And it was seeing hell to contact you guys.
          Will neverer use your service please do this a favor for me

          Thank you
          Sachin kulkarni
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Oct 12, 2017
          Asfaq Dodhiya's response
          My npci not connect in bank so please sir do active it thanks

          Oct 12, 2017
          Asfaq Dodhiya's response
          Sir my ac no is bank of baroda ifsc code.BARB0KALUPU, ADAR NO[protected], MY NPCI IS NOT ACTIVE SO PLS DO IT ACTIVE THANKS

          Oct 12, 2017
          Asfaq Dodhiya's response
          Sir do active npci link in my bank account thanks
          Oct 17, 2017
          R Meldapur S Meldapur's response
          Payment failed amount debit not credit in recipient account Transaction ID:[protected]

          Payment failed amount debit not credit in recipient ACCONT TRANSACTION ID:[protected].
          Trasaction id:NX[protected]
          Sir above Transaction id having some problem kindly resolve my problem
          Sir my old a/c no [protected]. Ifsc :sbin0000960.But it is in inactive stage and iam not operating for a long time.So, pls change my aadhar link to my new a/c no:[protected] ifsc:sbhy0021437. My aadhar no:[protected]
          Pl.link my aadhar to bank a/c.
          Aadhar No.[protected]
          Bank A/c. No. [protected]
          Bank of Maharashtra Br.Miraj.
          Matter very very urgent.
          Sir my name is DODHIYA asfaq and my bank ac no is [protected] bank name is bank of baroda ifsc code is BARBokalupu, MASKATI mkt branch ahmedabad my adhar no is[protected] in bank adhar is updated but npci not active so my subsidy is stopped and I m very poor position so pls sir do active it thanks
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            P
            praveen kumaryadav
            from Kanpur, Uttar Pradesh
            Oct 18, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

            Dear sir
            Dear sir/maam
            I have transferred rs 3000 to another account on 14 oct at 10 am
            Amount is debited from my account but transaction is failed
            Now almost 3 days completed but my amount is not returned
            Sir please help me to return my amount
            I have also attached the screenshot of transaction failure
            My account details are
            Ac no.-[protected]
            Name - praveen kumar
            Transaction id[protected]
            Email id - [protected]@gmail.com
            Mobile number - [protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              M
              Madhukar Vanshe
              from Jawad, Madhya Pradesh
              Oct 18, 2017
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              Address: Indore, Madhya Pradesh, 452011

              Payment is not received other person and amount is deducted from my side my bank account iam paid from throw upi 6/oct/17 plz check i am paid 100 rs please find the problem i am also attached the screenshot of transaction id is[protected] and paid by google tez app this is the
              Google लेन-देन आईडी: cicagiciv_qcew
              Please do something very long time i'll wait for that.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                L
                lucky bulani
                from Pune, Maharashtra
                Oct 18, 2017
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                Respected sir/madam,
                I made a payment of ₹ 501/- on tez app and money got deducted from my account but the receiver party didn’t received the amount. And the app is still showing waiting for the bank.
                Payment date[protected] at 12.45 a. M.

                Issuer bank - state bank of india

                Google transaction id - cicagide1bx0ca

                Upi transaction id[protected].

                Please look after the matter
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  M
                  Muks Blu
                  from Alot, Madhya Pradesh
                  Oct 18, 2017
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                  My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app.
                  From: narangi devi w/o amrit lal ([protected]@okicici)
                  Issuer bank: state bank of india

                  To: amritlal soni
                  State bank of india a/c no. [protected]

                  Google transaction id: cicagicy5d3mcg

                  Upi transaction id:[protected]

                  Date: 10 oct 2017
                  Time: 04:02 pm
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    V
                    from Delhi, Delhi
                    Oct 18, 2017
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                    Address: New Delhi, Delhi, 110062
                    Website: Tez app

                    Hi sir,

                    I sent 500 rupees to my friend's account using tez app. Money is debited from my bank account (Sbi) but my friend didn't receive the money. Tez app shows waiting for bank. Please help me regarding this. I contact tez team but that doesn't resolve my query. Kindly please look into it.

                    Date & time: 17th october 2017, 20:45
                    Google transaction id: cicagldkqmsmaw
                    Upi transaction id:[protected]
                    Amount: 501
                    Status: waiting for bank

                    Please resolve my issue
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      from Hyderabad, Telangana
                      Oct 17, 2017
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                      On the 17th october at 10:03 am, i have transferred rs.501 to my friend through tez app. The amount got debited from my account but it was not credited to my friend's bank account and the status is showing as "waiting for bank" after waiting for a long day also it didn't got solved!.
                      And the transaction id's are:
                      Google transaction id: cicagickki-pva
                      Upi transaction id:[protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      I tried to transfer money to account through tez but account is debited INR 4977.0 on Date[protected]:20:35 PM and not credited to other account
                      UPI Ref No[protected]
                      Google Transaction ID: CICAgIDoj76HUg
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                        G
                        gopi krishna bayya
                        from Hyderabad, Telangana
                        Oct 17, 2017
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500025

                        Hi sir/madam,

                        On the 12th october i have transferred rs.3000 to my friend through tez app. The amount is successfully debited from my account but it was not credited to to my friend bank account.

                        Date and time of transaction: 12 october 2017, 22:10

                        Google transaction id: cicagidyi6svea

                        Upi transaction id :[protected]

                        My registered mobile number with tez app : [protected]

                        Regards,
                        Gopi krishna
                        Nov 17, 2017
                        Complaint marked as Resolved 
                        The next day of the complaint i raised problem is solved.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Varun Aaruru
                          from Hyderabad, Telangana
                          Oct 17, 2017
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                          Address: Hyderabad, Andhra Pradesh

                          I have done a transaction through google tez app on 17th october morning 9:30, money has been debited from my account but not received by my friend.. Please solve this issue upi transaction id is[protected] bank is telling problem is not from their end and same dialogue by tez customer service representative. Please look into this issue as soon as possible
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Vbhaskar
                            from Noida, Uttar Pradesh
                            Oct 17, 2017
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                            I transfered money through tez app on 12 oct 2017 amount rs 5000 deducted from my bank account but not credited in receiver bank account.
                            Status of history is showing payment succeeded.
                            How and when could i expect the amount credited to my bank account.
                            Let me know the duration of issue resolve.
                            I have also report to npci but i didn't get any response.
                            Upi id[protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              Rajen jain
                              from Guwahati, Assam
                              Oct 17, 2017
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                              Address: 787055

                              I made a transactions of rs 10, 000 from a website called google tez upi on the 28th september 2017, unfortunately the money was credited to a wrong account and beneficiary of bank of baroda a/c [protected]. The upi transactions id is[protected]. It was supposed to be credited to beneficiary shyam lal jain of baroda rajasthan khastray garmin bank, branch khachariawas. The intended beneficiary account no is [protected] and the ifsc code is barb0brgbxx. Kindly look into the matter and rectify from your end. Thanks for the consideration.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                pappala srinu
                                from Gurgaon, Haryana
                                Oct 17, 2017
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                                Resolved

                                amount not refund

                                Address: 531021
                                Website: www.google.com

                                Dear sir iam using tez google app. Iam transaction of ammount=51/-rupees.
                                Upi transaction id[protected]. Date-10/10/2017.
                                Google transaction id-cicagicy1qdwjw.
                                But amount debited my account, not credit benficiry account. So please help my problem. Please refund my amount. Please sir owant money urgent. So many times are calling to google tez helpline but not responsing....
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                                Krishna5b3
                                from Chirala, Andhra Pradesh
                                Oct 17, 2017
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                                Address: Prakasam, Andhra Pradesh, 523316

                                I havetransferred money to my friend account through bhim application. It shows a transaction failure but the money is debited from my state bank of india account and the money was not credited to my friend union bank of india account and so help me how to refund my money and when it will be happen. My transaction id is[protected] it was happend on 16 october 2017
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  KRISHNA GANGIREDDY
                                  from Salem, Tamil Nadu
                                  Oct 17, 2017
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                                  Address: Kurnool, Andhra Pradesh, 518001

                                  Money debited from my sbi account but not transfered to my friend

                                  Im facing this problem in regarding 2 transactions

                                  Details..
                                  1st one:
                                  Google transaction id: cicagidy1ye3xg
                                  Upi transaction id:[protected]

                                  2nd one:
                                  Google transaction id: cicagicez4xtra
                                  Upi transaction id:[protected]

                                  Please resolve the issue immediately...

                                  Thanks in advance
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    reghuraj_kk1
                                    from Hyderabad, Telangana
                                    Oct 17, 2017
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                                    Address: Bangalore, Karnataka
                                    Website: www.redbus.in

                                    Dear sir,

                                    I have tried booking a bus ticket online worth rs 996 on 10th september 2017 in redbus.in website through upi payment option bhim, amount deducted but ticket not issued. Called the customer care immediately and they said amount will be refunded within 7 days. But the redbus.in they did not reverted the money nor contacted me for the details to refund till 3rd october 2017 when i called their customer care and asked for the status. As per their their cc voice they are not getting bank details to refund the amount when payments made via bhim upi mode available in their app

                                    Finally on 3rd october 2017 they took my bank details over call and said will transfer the amount back in account in 7 days. But till date no update from redbus.in. Today when i called their customer care again they are telling that still they are processing the same. I am having the call records of all the call made to their customer care.

                                    This kind of payment issues are happening with the redbus.in frequently and they are delaying the refund. Attaching the payment details which they said failed.

                                    Look forward for the support in this regards.

                                    Regards
                                    Reghuraj kk
                                    [protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Ansu507
                                      from Hyderabad, Telangana
                                      Oct 17, 2017
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                                      I used bhim app to transfer 2000rs to another sbi account. I transfered it around 4:20pm on 16/10/2017. Money got deducted from my kvb account but it didn’t got transfered to other account which is holded by other party. I got failure symbol in my bhim app. I am trying to connect to customer care but no one is lifiting my call. Please resolve my issue and credit my amount as soon as possible
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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