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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 176

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R
RAHUL KUMARSONI
from Indore, Madhya Pradesh
Oct 18, 2017
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Address: Raipur, Chhattisgarh, 1234
Website: [email protected]

Sir requested plese amount return sanding process is faild
My a/c dedact amount 7000thousand
Plz check the my ac
Sir mere ac sai 7000 rs cut gaya hi or abhe tak na mere ac mai paisa gya hi or nhe paisa sand hu hi 24 hours ho gai hi abhi tak kuch bhe pta nhe chal pa rha hi mai bahot tensan me hu. Ple ap sai request hi ke mere ac me paisa return krne ki krapa kare
Rahul kumar
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
In tez app my momey will be debited in my account but it is not transfer to the tez user please refund my money as soon as possible

amount deduction and process failure - Comment #2888483 - Image #0
My adhar no.[protected] and sbi acc. no. is [protected] is linked but it is not showing on mahadbt site. They are saying its not linked so solve my problem its urgent for me to fill scholarship form
Dear Sir,

My AAdhar No 86940761xxxx is showing that bank aadhar mapping done
but bank linking status is inactive. My bank has informed me that they
have linked my a/c with my aadhar and i am getting money through my aadhar
but LPG subsidy is not being credited . Pl resolve the issue at the earliest.

Regard
D C yadav
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    R
    RajeshNV
    from Guntur, Andhra Pradesh
    Oct 18, 2017
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    Address: 535101
    Website: tez.google.com

    I have made transaction in google tez app of amount rs.5400 with google transaction id: cicagicevddytq
    Upi transaction id:[protected]
    Date :[protected]
    The amount has been debited from my bank account but did not credited to the person to whom i sent..

    Another transaction with the same problem with the amount of rs. 2000,
    Google transaction id: cicagick59gmnq
    Upi transaction id:[protected]
    Date :[protected]...
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      S
      Sachin g kulkarni
      from Pune, Maharashtra
      Oct 18, 2017
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      Address: Pune, Maharashtra

      Dear sir,
      I have made a complaint using bhim application on monday
      Money has been deducted and not been deposited to beneficiary.
      And in other case made a payment using tej application on last thursday it was also saying as waiting for bank.
      Please do a favor refund or deposit on their account.
      And it was seeing hell to contact you guys.
      Will neverer use your service please do this a favor for me

      Thank you
      Sachin kulkarni
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Oct 12, 2017
      Asfaq Dodhiya's response
      My npci not connect in bank so please sir do active it thanks

      Oct 12, 2017
      Asfaq Dodhiya's response
      Sir my ac no is bank of baroda ifsc code.BARB0KALUPU, ADAR NO[protected], MY NPCI IS NOT ACTIVE SO PLS DO IT ACTIVE THANKS

      Oct 12, 2017
      Asfaq Dodhiya's response
      Sir do active npci link in my bank account thanks
      Oct 17, 2017
      R Meldapur S Meldapur's response
      Payment failed amount debit not credit in recipient account Transaction ID:[protected]

      Payment failed amount debit not credit in recipient ACCONT TRANSACTION ID:[protected].

      payment held pending while amount has been deducted a d not been deposited - Comment #2888447 - Image #0
      Trasaction id:NX[protected]
      Sir above Transaction id having some problem kindly resolve my problem

      payment held pending while amount has been deducted a d not been deposited - Comment #2888459 - Image #0
      Sir my old a/c no [protected]. Ifsc :sbin0000960.But it is in inactive stage and iam not operating for a long time.So, pls change my aadhar link to my new a/c no:[protected] ifsc:sbhy0021437. My aadhar no:[protected]

      payment held pending while amount has been deducted a d not been deposited - Comment #2888476 - Image #0
      Pl.link my aadhar to bank a/c.
      Aadhar No.[protected]
      Bank A/c. No. [protected]
      Bank of Maharashtra Br.Miraj.
      Matter very very urgent.
      Sir my name is DODHIYA asfaq and my bank ac no is [protected] bank name is bank of baroda ifsc code is BARBokalupu, MASKATI mkt branch ahmedabad my adhar no is[protected] in bank adhar is updated but npci not active so my subsidy is stopped and I m very poor position so pls sir do active it thanks
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        P
        praveen kumaryadav
        from Kanpur, Uttar Pradesh
        Oct 18, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

        Dear sir
        Dear sir/maam
        I have transferred rs 3000 to another account on 14 oct at 10 am
        Amount is debited from my account but transaction is failed
        Now almost 3 days completed but my amount is not returned
        Sir please help me to return my amount
        I have also attached the screenshot of transaction failure
        My account details are
        Ac no.-[protected]
        Name - praveen kumar
        Transaction id[protected]
        Email id - [protected]@gmail.com
        Mobile number - [protected]
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          M
          Madhukar Vanshe
          from Jawad, Madhya Pradesh
          Oct 18, 2017
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          Address: Indore, Madhya Pradesh, 452011

          Payment is not received other person and amount is deducted from my side my bank account iam paid from throw upi 6/oct/17 plz check i am paid 100 rs please find the problem i am also attached the screenshot of transaction id is[protected] and paid by google tez app this is the
          Google लेन-देन आईडी: cicagiciv_qcew
          Please do something very long time i'll wait for that.
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            L
            lucky bulani
            from Pune, Maharashtra
            Oct 18, 2017
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            Respected sir/madam,
            I made a payment of ₹ 501/- on tez app and money got deducted from my account but the receiver party didn’t received the amount. And the app is still showing waiting for the bank.
            Payment date[protected] at 12.45 a. M.

            Issuer bank - state bank of india

            Google transaction id - cicagide1bx0ca

            Upi transaction id[protected].

            Please look after the matter
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              M
              Muks Blu
              from Alot, Madhya Pradesh
              Oct 18, 2017
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              My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app.
              From: narangi devi w/o amrit lal ([protected]@okicici)
              Issuer bank: state bank of india

              To: amritlal soni
              State bank of india a/c no. [protected]

              Google transaction id: cicagicy5d3mcg

              Upi transaction id:[protected]

              Date: 10 oct 2017
              Time: 04:02 pm
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                V
                from Delhi, Delhi
                Oct 18, 2017
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                Address: New Delhi, Delhi, 110062
                Website: Tez app

                Hi sir,

                I sent 500 rupees to my friend's account using tez app. Money is debited from my bank account (Sbi) but my friend didn't receive the money. Tez app shows waiting for bank. Please help me regarding this. I contact tez team but that doesn't resolve my query. Kindly please look into it.

                Date & time: 17th october 2017, 20:45
                Google transaction id: cicagldkqmsmaw
                Upi transaction id:[protected]
                Amount: 501
                Status: waiting for bank

                Please resolve my issue
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                  S
                  from Hyderabad, Telangana
                  Oct 17, 2017
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                  On the 17th october at 10:03 am, i have transferred rs.501 to my friend through tez app. The amount got debited from my account but it was not credited to my friend's bank account and the status is showing as "waiting for bank" after waiting for a long day also it didn't got solved!.
                  And the transaction id's are:
                  Google transaction id: cicagickki-pva
                  Upi transaction id:[protected]
                  +1 photos
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  I tried to transfer money to account through tez but account is debited INR 4977.0 on Date[protected]:20:35 PM and not credited to other account
                  UPI Ref No[protected]
                  Google Transaction ID: CICAgIDoj76HUg
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                    G
                    gopi krishna bayya
                    from Hyderabad, Telangana
                    Oct 17, 2017
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500025

                    Hi sir/madam,

                    On the 12th october i have transferred rs.3000 to my friend through tez app. The amount is successfully debited from my account but it was not credited to to my friend bank account.

                    Date and time of transaction: 12 october 2017, 22:10

                    Google transaction id: cicagidyi6svea

                    Upi transaction id :[protected]

                    My registered mobile number with tez app : [protected]

                    Regards,
                    Gopi krishna
                    Nov 17, 2017
                    Complaint marked as Resolved 
                    The next day of the complaint i raised problem is solved.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      V
                      Varun Aaruru
                      from Hyderabad, Telangana
                      Oct 17, 2017
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                      Address: Hyderabad, Andhra Pradesh

                      I have done a transaction through google tez app on 17th october morning 9:30, money has been debited from my account but not received by my friend.. Please solve this issue upi transaction id is[protected] bank is telling problem is not from their end and same dialogue by tez customer service representative. Please look into this issue as soon as possible
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                        Vbhaskar
                        from Noida, Uttar Pradesh
                        Oct 17, 2017
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                        I transfered money through tez app on 12 oct 2017 amount rs 5000 deducted from my bank account but not credited in receiver bank account.
                        Status of history is showing payment succeeded.
                        How and when could i expect the amount credited to my bank account.
                        Let me know the duration of issue resolve.
                        I have also report to npci but i didn't get any response.
                        Upi id[protected]
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                          Rajen jain
                          from Guwahati, Assam
                          Oct 17, 2017
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                          Address: 787055

                          I made a transactions of rs 10, 000 from a website called google tez upi on the 28th september 2017, unfortunately the money was credited to a wrong account and beneficiary of bank of baroda a/c [protected]. The upi transactions id is[protected]. It was supposed to be credited to beneficiary shyam lal jain of baroda rajasthan khastray garmin bank, branch khachariawas. The intended beneficiary account no is [protected] and the ifsc code is barb0brgbxx. Kindly look into the matter and rectify from your end. Thanks for the consideration.
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                            pappala srinu
                            from Gurgaon, Haryana
                            Oct 17, 2017
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                            Resolved

                            amount not refund

                            Address: 531021
                            Website: www.google.com

                            Dear sir iam using tez google app. Iam transaction of ammount=51/-rupees.
                            Upi transaction id[protected]. Date-10/10/2017.
                            Google transaction id-cicagicy1qdwjw.
                            But amount debited my account, not credit benficiry account. So please help my problem. Please refund my amount. Please sir owant money urgent. So many times are calling to google tez helpline but not responsing....
                            +1 photos
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                            Krishna5b3
                            from Chirala, Andhra Pradesh
                            Oct 17, 2017
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                            Address: Prakasam, Andhra Pradesh, 523316

                            I havetransferred money to my friend account through bhim application. It shows a transaction failure but the money is debited from my state bank of india account and the money was not credited to my friend union bank of india account and so help me how to refund my money and when it will be happen. My transaction id is[protected] it was happend on 16 october 2017
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              KRISHNA GANGIREDDY
                              from Salem, Tamil Nadu
                              Oct 17, 2017
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                              Address: Kurnool, Andhra Pradesh, 518001

                              Money debited from my sbi account but not transfered to my friend

                              Im facing this problem in regarding 2 transactions

                              Details..
                              1st one:
                              Google transaction id: cicagidy1ye3xg
                              Upi transaction id:[protected]

                              2nd one:
                              Google transaction id: cicagicez4xtra
                              Upi transaction id:[protected]

                              Please resolve the issue immediately...

                              Thanks in advance
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                                reghuraj_kk1
                                from Hyderabad, Telangana
                                Oct 17, 2017
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                                Address: Bangalore, Karnataka
                                Website: www.redbus.in

                                Dear sir,

                                I have tried booking a bus ticket online worth rs 996 on 10th september 2017 in redbus.in website through upi payment option bhim, amount deducted but ticket not issued. Called the customer care immediately and they said amount will be refunded within 7 days. But the redbus.in they did not reverted the money nor contacted me for the details to refund till 3rd october 2017 when i called their customer care and asked for the status. As per their their cc voice they are not getting bank details to refund the amount when payments made via bhim upi mode available in their app

                                Finally on 3rd october 2017 they took my bank details over call and said will transfer the amount back in account in 7 days. But till date no update from redbus.in. Today when i called their customer care again they are telling that still they are processing the same. I am having the call records of all the call made to their customer care.

                                This kind of payment issues are happening with the redbus.in frequently and they are delaying the refund. Attaching the payment details which they said failed.

                                Look forward for the support in this regards.

                                Regards
                                Reghuraj kk
                                [protected]
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                                  Ansu507
                                  from Hyderabad, Telangana
                                  Oct 17, 2017
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                                  I used bhim app to transfer 2000rs to another sbi account. I transfered it around 4:20pm on 16/10/2017. Money got deducted from my kvb account but it didn’t got transfered to other account which is holded by other party. I got failure symbol in my bhim app. I am trying to connect to customer care but no one is lifiting my call. Please resolve my issue and credit my amount as soon as possible
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    H
                                    hematadimari
                                    from Bengaluru, Karnataka
                                    Oct 17, 2017
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                                    Address: 560019

                                    My lic policy premia have been paid through ecs from my nre account for several years. After the nach form became mandatory, mysteriously, the premia are not being being transferred from the same account, despite having filled the form correctly; as a result, i am missing the last dates for premium payment, i have to do it manually, and it has become a huge headache.
                                    Nobody seems to know why it is being rejected. Both lic and the concerned bank are saying there is no problem from their end.
                                    Please advice urgently/ allow the ecs/ nach mandate to work for nre account.
                                    India zindabad!!
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                                      mrin921
                                      from Duliagaon, Assam
                                      Oct 17, 2017
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                                      Address: 785104

                                      I sent rs 3000 through upi app 'tez' to one of my friend by putting account number, holder name and ifsc. After sending money money was deducted from my sbi account with a pop up message that the payment was successful. But actually my recipient didnot get the money into his account and my money has gone. I complaint a lot but no result. Please help me out... I am very muslch disappointed. How could someone take my my money away...
                                      Here i have attached a screenshot for your reference
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