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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

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3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 178

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I had transferred 500₹ from tez app. My balance got deducted from my account but my friend didn't received the money.in tez application its showing paid.in my friend account the money didn't received. I have already raise a query tez app but they told me the problem with npci plz do need full try to resolve my problem. I am a student and 500₹ means a lot to me.
Thank you

My mobile number is :[protected]

Google transaction id:cicaglcyivxzeq
Upi id:[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Sir/madam

03 th october i made transaction through tez app of amount rs 200 to my friend.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please resolve the issue at the earliest there is an emergency my friend is in need of money..
Kindly do the needful
All details will be uploaded in...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by Gaurav Chumbale Sort by:
National payments corporation of india [npci] — amount sent through tez app and it got debited from my account but the beneficiary not received the amount
Sagar harke on oct 03, 2017
Sir/madam

03 th october i made transaction through tez app of amount rs 200to my friend.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please resolve the issue at the earliest there is an emergency my friend is in need of money..
Kindly do the needful
All details will be uploaded in...
Complaint comments read comments complaint category banks

In tez app it is showing only waiting for bank response no reply from tez
Please resolve the issue as soon as possible.
All details will be uploaded in screenshots.

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Sir/madam

12 th october i made transaction through tez app of amount rs 16000 to my friend.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please resolve the issue at the earliest there is an emergency my friend is in need of money..
Kindly do the needful
All details will be uploaded in screenshots.
Than q
Hoping for quick reply...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 500045

Hello sir,
My friend transferred 2600 rupees two times through tez app..., money debited the my friend bank account, but not received the my bank account, my tez app is showing your friend paid 2600 & 2600.
Sir please take action immediately...

Google transaction id :cicagicyia3cmw
Upi id:[protected]

Google transaction id :cicagicyiamnbq
Upi id:[protected]

My mobile number :[protected]

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Address: Hyderabad, Andhra Pradesh, 500045

I had transferred 2600 twice money from tez app my balance got deducted from my account but my friend didn't received the money.in tez application its showing paid in my friend account the money didn't received i have already raise a query tez app but they told me the problem with npci plz do need full try to resolve my problem.

My mobile number is :[protected]

Google transaction id:cicagicyiamnbq
Upi id:[protected]
Google transaction id:cicagicyia3cmw
Upi id:[protected]

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Dear sir,
I have linked my aadhaar[protected] with my bank account (Punjab national bank) and my lpg distributor also. But according to npci (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this. Please tell me the solutions about this issue.

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Address: Hyderabad, Andhra Pradesh, 500081

Website: tez.google.com

1
Google transaction id: cicagicyw7lqna
Upi transaction id:[protected]

2
Google transaction id: cicagidok8teag
Upi transaction id:[protected]
3
Google transaction id: cicagidyptcyaw
Upi transaction id:[protected]
These above transactions are not done are still in waiting for bank

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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B

bipin987

from Sitapur, Uttar Pradesh

Oct 13, 2017

Plz sir mere account no [protected] par adhar no[protected] par npci server not mapped ka masseg deahai mapped kar de sir
enformation ke liye email kare
[protected]@gmail.com

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Address: 524224

Website: Tez app

11 th october i made transaction through tez app of amount rs 20000 to saradha namburu.
Amount is debited from my account but receiver not received amount.
I had consulted tez contact team they gave nice reply amount will be credited within 1 day but amount is not credited into my account or my friend's account.
In tez app it is showing only waiting for bank response no reply from tez
Please resolve the issue as soon as possible.
All details will be uploaded in screenshots.
Than q
Hoping for quick reply.

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Address: Ahmedabad, Gujarat, 380001

Resp sir,
Today 10 month completed and my account in bank of baroda with no [protected] in ahmedabad maskati branch not connect with npci. M y adhar no is[protected] and my lpgid no 1 [protected]. I haven't get subsidy amount since 10 month so please sir u do something and solve my problems in bank i 7 times was gone but no reply proper they says all r ok then why doesn't get subsidy so i m kindly requested 2 u for solving my problem sir thanks jay hind

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Address: Ahmednagar, Maharashtra, 414604

A am a bharat gas consumer having my lpg id 1 [protected]
My bank a/c is in cbi bank and sb a/c no. Is [protected] and ifsc code cbin0280676 in newasa branch and my disturbers raghujan gas service newasa or my aadhar no is[protected]. It was receiving lpg subsidy since agu17 but now my a/c npci status being inactive on 09/08/17 i am unable to receive lpg subsidy. I request you to please my npci status active.
My name kishor dinkar khatik

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by Kishor Khatik A am a bharat gas consumer having my lpg id 1 [protected]
My bank a/c is in cbi bank and sb a/c no. Is [protected] and ifsc code cbin0280676 in newasa branch and my disturbers raghujan gas service newasa or my aadhar no is[protected]. It was receiving lpg subsidy since agu17 but now my a/c npci status being inactive on 09/08/17 i am unable to receive lpg subsidy. I request you to please my npci status active.
My name kishor dinkar khatik

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P

PSNagda

from Udaipur, Rajasthan

Oct 13, 2017

A am a Bharat gas consumer having my LPG ID 1 [protected]
My Bank a/c is in SBI BANK AND SB A/C NO. IS [protected] And IFSC Code SBIN0031598 In Hiran Magri Udaipur Branch And my Disturbers Nutan Gas Service Udaipur & my aadhar no is[protected]. it was receiving LPG subsidy since NOV 13 but now my a/c npci status being inactive ON 07/17 i am unable to receive lpg subsidy. i request you to please my npci status active.Also I had tried to link through *99*99# but every time it shows "NPCI Server Not Responding"
My Name Purna Shanker Nagda

Kishor Khatik's [Complaint's author] reply, Jan 4, 2018

Same Problem

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Address: 852217

My name is vivek kumar singh and i am unable to take benefits of dbtl pahal scheme, i have already attached my aadhaar number[protected] with my indian bank account number - [protected], ifsc-idib000s259. But bank is saying that the linking aadhaar and mapping of bank account with lpg connection will be done by npci. I had complaint npci through their website contact form but they didn't respond. Kindly help me out so that i can get the benefit of dbtl pahal scheme which i am unable since 4 months.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: allahabad bank kiosk banking

Sir i am sheetla prasad verma. Mere pass allahabad bank ka kiosk hai maine 12/10/2017 ko adhar card se 5000 rs nikala tha lekin time out ho gaya hai. Mere ac me 5000 rs aagaya tha. Lekin 30 min me fir se paisa mere ac se kt gaya. Maine costomer ko paisa de diya tha. Koi salusan bataya jay ki mujhe paise upas mil jaye
Sheetala prasad verma
Kiosk id 13450035
Mo [protected]
[protected]

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Address: Nashik, Maharashtra, 423106

I have linked my aadhaar[protected] with my bank account (State bank of india). But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.

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I am a bharat gas consumer having my lpg id[protected]
My sb a/c is in icici bank and sb a/c no. Is[protected]
My aadhar no is[protected]. Iwas receving lpg subsidy since may17 but
Now my a/c npci status being inactive on 05/06/17 i am unable to receive lpg subsidy. I request you to please my npci status active.
My name daya shanker agrawal

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 12, 2017

Updated by Daya Shanker Agrawal pl resolve the issue soon

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My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 4 days. Please resolve the issue as soon as possible, it is very urgent for me

From: laveti siva rama krishna (Lsrk. [protected]@okicici)
Issuer bank: state bank of india

To: m rajeswari (To acounnt number)

Google transaction id: cicagidivvd0bq
Upi transaction id:[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 17, 2017

Updated by lsrkrishna How long it will take to solve the issue

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Sir, i have savings account in sbi, ihad given aadhar photocopy to the bank for aadhar bank account linking, the officer told me that aadhar is linked by us, ihave got the sms for it, but my aadhar is not linked in the npci site.
My details are
Aadhar no[protected]
Bank acc no-[protected]
Bank-sbi, kalika mata manir branch.
Ifsc-sbin0018300
Name gayatri ravindra chaudhari.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Oct 12, 2017

Updated by gayatrich Sir, i have savings account in sbi, she submitted aadhar copy to the bank. But her aadhar is not linked with her bank account. Bank officer told me that aadhar is linked with account by their side, it is pending at npci
Her aadhar no is[protected], and bank acc. No is [protected] sbi kalika mata mandir branch, isfc-sbin0018300.
It is urgent for scholarship.

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I maid a transaction today afternoon through bhim app i try to send money using upi id which is i frequently send money to that account but amount is deducted from my bank account but transaction has been failed and money is not reversed back to my bank account. On app transaction tab it showing failed. Please check the issue it's urgent to me below is details
Amount :5000 rupee
Transaction id:[protected]
Date:[protected] time:12:49:31 pm

Oct 13, 2017

Complaint marked as Resolved

i did't received any mail or call with in two days it reversed back to my account i think system has automatically reversed the transaction.

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Address: 474005

Sir,
I am naresh babu. I have transfer 4500 rupees from my account no. [protected] in sbi through sbipay bhim app on 9 oct 2017 at 12:43:54 pm to sbi account no. [protected]. Ifsc code: sbin0006038

Transaction ref no. :[protected]

Customer ref. No. :[protected]

My bhimupi user id : [protected]@sbi

My transaction is successful but the amount is not credited to beneficary account.
I please you to take my favour and resolve my problem as soon as possible.

Mobile no. Registered with account is [protected]

Thankig you i[censored] do my favour.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Osmanabad, Maharashtra

Website: NPCI

Respected sir, i have an account with bank of india and i have given my adhar card copy to bank 4 times and bank saying that your adhar has linked by us but problem is that your validation of the adhar card is pending from npci server please sir take action immediately it is very necessary for scholarship. Please sir do it quickly in upcoming 1-2 days. It is very necessary for scholarship. Name :- krishna balu warape account no :- [protected] adhar no :[protected] branch :- bank of india (Osmanabad 413501) ifsc code :- bkid0000640

Nov 3, 2017

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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K

konaiah

from Sirsilla, Telangana

Oct 12, 2017

Sir I m konaiah mandati my account number [protected] I will send 10000 to my brother account using bhim app as date on 10/10/2017. but it will not send so please refund that amount in my account sir.

P

Priyam Ferwani

from Pune, Maharashtra

Dec 1, 2017

Respected sir, i have an account with bank of India and i have given my aadhar card copy to bank 4 times and bank saying that your aadhar has linked by us but problem is that your validation of the aadhar card is pending from NPCI server please sir take action immediately it is very necessary for scholarship. Please sir do it quickly in upcoming 1-2 days. It is very necessary for scholarship.
Name :- Priyam Gopi Ferwani
account no :- [protected]
aadhar no :[protected]
branch :- Axis Bank Nagpur 440014
ifsc code :- ‎UTIB0003369

Priyam Ferwani's reply, Dec 1, 2017

Respected sir, i have an account with Axis Bank and i have given my aadhar card copy to bank 4 times and bank saying that your aadhar has linked by us but problem is that your validation of the aadhar card is pending from NPCI server please sir take action immediately it is very necessary for scholarship. Please sir do it quickly in upcoming 1-2 days. It is very necessary for scholarship.
Name :- Priyam Gopi Ferwani
account no :- 917010072971860
aadhar no :- 353836536221
branch :- Axis Bank Nagpur 440014
ifsc code :- ‎UTIB0003369

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Address: Kolhapur, Maharashtra, 416115

Aadhaar no not linked with bank account no, central bank of india
Colege name : textile and engineering institute ichalkaranji.
Learning in be mechanical degree course, of shivaji university, kolhapur,
In third year mechanical, linking purpose for, schoolership, freeship
Name : namrata uday kamble
Mobile no : [protected]
Aadhaar no :[protected]

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