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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 184

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S
Shamima Basu
Jul 10, 2017
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Address: Kolkata, West Bengal, 700037
Website: www.npci.org.in

I am a domestic consumer of bharat gas through distributor cooklean, consumer no 10634 in the name of dhubabrata basu age 82.

I have not been receiving my subsidy since june 2016 inspite of my pension account in central bank of india, belgachia branch, a/c no. [protected] being linked to uid no.[protected]. Cbi has written to npci stating the above fact vide their letter attached hereunder.

I being a super senior citizen surviving on pension in a rented house with my dependant wife, both ailing, living hand to mouth with a huge burden of medicines need every bit of legal financial assistance to sustain life. Each month's subsidy does matter substantially.

Npci should do the needful urgently
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    rahul@1997
    from Dumka, Jharkhand
    Jul 8, 2017
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    As per my bank (State bank of india) statement my aadhar number[protected] is perfectly linked with my bank account (Account no.[protected], cif number.[protected]) but when i cheak with my mobile in *99*99# it shows "your aadhar is not linked with any account".
    Sir kindly maped my aadhar number with npci as far as possible. Because my scholarship was panding due to this resion.

    Name-rahul kumar
    Aadhar no.[protected]
    Bank - state bank of india
    Account no.-[protected]
    Cif number.-[protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Jul 08, 2017
    Updated by rahul@1997
    As per my bank(State Bank Of India) statement my aadhar number[protected] is perfectly linked with my bank account (Account No.[protected], CIF Number.[protected]) but when I cheak with my mobile in *99*99# It shows "your aadhar is not linked with any account" .
    sir kindly maped my aadhar number with NPCI as far as possible. Because my scholarship was panding due to this resion.

    Name-Rahul Kumar
    Aadhar no.[protected]
    Bank- State Bank Of India
    Account no.-[protected]
    CIF Number.-[protected]
    Hello sir,
    Myself is prashant Kulkarni bearing Aadhar no[protected]. On verification of aadhar status card is showing inactive. Same is creating a problem to link it with PAN AICPK5440N.

    Please could u solve the same?
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      A
      Abhijith pingale
      from Bengaluru, Karnataka
      Jul 8, 2017
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      Address: 560064

      I am Dharmaraj J Pingale, I have linked my adhar card no to both my Bharatgas agency and Bank I haven't received my subsidy from October of 2016 and my consumer no is 35410534 and I saw my status that there is no record of my subsidy details in NPCI and it shows its inactive, and my bank account no.[protected]. so please resolve my problem as soon as possible. Thank you
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        svicky1982
        from Ajmer, Rajasthan
        Jul 7, 2017
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        Address: 754134
        Website: consumercomplaints

        I bought 2 hp gas cylinder in my name as Nihar ranjan mohanty from kendrapara district of orissa.I seeded my adhar card link to gas agency and as well as canara bank account but still my as per to npci my aadhar is not linked with bank and status is showing as NO, so i am not getting any subsidy amount, kindly requesting to do the needful in a priority basis.bank and aadhar capture data is showing as my canara bank account but it is not showing.

        my aadhar no is[protected]
        my canara bank account no is[protected]
        ifsc code is cnrb0000191
        bilaspur, chhatisgarh
        pin 495001

        my gas no is 634751
        lpd id - 2 [protected]
        distributor 19621100

        mobile no is [protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          Md Tarif
          from Delhi, Delhi
          Jul 7, 2017
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          Address: New Delhi, Delhi, 110059
          Website: www.consumercomplaints.in

          Dear sir i have linked my adhaar[protected] with my bank account but according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Jul 08, 2017
          Updated by Md Tarif
          Sir I request you give solution

          Dear sir i have linked my adhaar[protected] with my bank account but according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account
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            K
            kishan kyaa
            from Surat, Gujarat
            Jul 8, 2017
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            Address: Surat, Gujarat, 395010

            Sir, *99*99# shows my adhaar card link with boi. But 15 days ago i already closed tht account. So why show in*99*99#.
            Because of that my scholarship is in pending and 2 days left. So check it sir. Further query email me no [protected]@gmail.com please.
            And now i open account in alhabad. But adhar card not link with that account because of it. So please sir help me.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              J
              jiaul912
              from Coimbatore, Tamil Nadu
              Jul 4, 2017
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              Address: 742189
              Website: www.ebharatgas.com

              Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                R
                rameeshm
                Jul 1, 2017
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                Address: 533001

                Hi Team,

                As per Government notification, I'm trying to link my Aadhar number to my PAN. But it is failing due to my Aadhar inactive. I have tried to login to UIDAI website to make my Aadhar active, but that website is not responding at any time. Can you please help me to activate my Aadhar ?

                Also please raise concern that why these websites are inactive for long time, if they are active they could serve more service to people for better India.

                Thanks for understanding my concern !!
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  Q
                  Qeba
                  from Pune, Maharashtra
                  Jun 29, 2017
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                  Address: 500020

                  I had tried linking my aadhar card to my sbi account in the month of march 2017. I find that the status is still pending and the card not linked to the sbi account. With the notification that the account will be terminated if not linked to aadhar card, this is very disheartening. The aadhar card registration bearing number is uidinb[protected]. Today i have tried it once again and the new number is uidinb[protected].
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    M
                    Mahesh Ketavat
                    Jun 29, 2017
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                    Address: Bangalore, Karnataka
                    Website: uidai.gov.in

                    Hi Sir,

                    I have tried to link my PAN with AADHAR and i see that it showing as my aadhar is inactive.
                    I have linked my aadhar to my bank account which was successfull.
                    View Aadhaar Number
                    Account No: [protected]
                    Aadhaar Card No: [protected]
                    HDFC bank Richmond road Bangalore. IFSC code HDFC0000523.
                    I have linked both PAN as well as AADHAR in my bank account.
                    Also i have tried to check manually by going to the AADHAR enrollment office.
                    The response was bit shocking, because they mentioned that they will give only 20 tokens per day and i have to collect them early in the morning aroung 6AM, which is bit difficult for me.
                    Can you please help me in resolving the issue.
                    Please let me know if any other information i need to provide on this.
                    Since tomorrow is the last day for the PAN and AADHAR linkage, i am writing this.

                    Thanks
                    Mahesh
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      Sanal Sankaran
                      from Bengaluru, Karnataka
                      Jun 28, 2017
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                      Address: 560068

                      Hi sir/madam,

                      I was trying to link my addhar number with pancard. But its giving me error message, - "addar number is valid, but its inactivated now"

                      So can you please check on this and let me know, how can i get the addhar id activated.

                      My addhar details
                      Name - sanal sankaran thoonoly
                      Dob - 13 july 1985
                      Addhar id[protected]

                      Mobile - [protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      My Aadhaar Card No. I.e.[protected] and I have linked with LPG Connection (Connsumer I'd : 15131 Indane Gas) with my agency (Utma Indane Sarvice ) as my Bank (Canara Bank) but till date the status show NPCI not mapped Addhar No.with Bank.So Please check and do the needful step in this regarding
                      NPCI not mapped with addhar no
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                        N
                        niyam punia
                        from Kolkata, West Bengal
                        Jun 27, 2017
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                        Address: Karnal, Haryana, 132001

                        Dear sir,
                        We have requested our sbi branch to link indane customes id and aadhar to our bank account no. And the bank personal had acted as per our request, yet after 3 weeks of entering data, my aadhar linking status is inactive as per npci. Please rectify it asap, because we have notbeen able to recieve subsidy in our bank account from past six months. A snapshot of the linking status has been attached along with this file including all necessary information. My aadhar no. Is[protected], indane customer id:22407,
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Hi Team,

                        I am not getting my Gas subsidy as my NPCI status is showing as Inactive.
                        GAS : Bharat Gas
                        LPG ID : 1 [protected]
                        Aadhar number:[protected]
                        Bank Account number:[protected]
                        IFSC Code:SBIN0001821
                        Mobile Number:[protected]

                        Kindly do the needful.
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                          R
                          Jun 23, 2017
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                          Address: Ratnagiri, Maharashtra, 410501
                          Website: jihaan.hpcl.co.in/booking/search.aspx

                          Dear sir
                          I have already completed all necessary procedure, regarding aadhaar number linking to my bank a/c, but yet no any amount of credit showing in my linked bank account. Pls. Do the needful & when it will be solved i will follow up with you & my bank last 3 months. I also submitted all require details as per advice of gadre anagha r (002803). Hp gas customer care executive. But yet i have not receive any subsidy in my bank account. I request you pls. Activate my aadhaar no in your signt & relese my payments which has been hold by npci since last 1 year due to given reason as technical problem. (For your ref. My earlier complaint at hp gas - reference no. 16263891 dated 15/03/2017 & 17013085 dated 17/04/2017. My accounts details as below already provided to you. Kindly look into the matter & hope it resolve earliest. Customer name - : bhagat anil h. Distributors name - : ashirwad gas agency[protected] customer number - : 644448 (Consumer no.) lpg id -: 2 [protected] name of bank - : icici bank ltd. Branch name - : kalyani nagar pune ifsc code -: icic0000005 sb account number - :[protected] adhar card number. - :[protected] cell no. - : [protected]
                          Pls. Do the needful
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Sir my aadhar is linked in my sbi account. And I've been doing MNERGS work for past several weeks. But still I have not get a peeny. Bank people are telling that my aadhar is linked to my acnt but there is a problem with npci mapping. So plzz kindly check the problem provide solution as much fast as possible.
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                            Pankaj29
                            from Gurgaon, Haryana
                            Jun 22, 2017
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                            Address: 560024

                            Team,
                            My name is pankaj dey.
                            I have raise an issue already with so many places, ' hp service cell', ' hp gas agency' and also with npci. No one is helping me out. My aadhar card has been mis-used to link with some one else's bank account by bank personnel or by the account holder, person named' sabitri das' and bank name is ' bank of india'. Aadhar has been seeded last on[protected] as i can see in website. There is no account of mine in bank of india. I always used to get subsidy in my sbi account. Every thing was fine till i was in pune. Once i landed in bangalore and have taken hp connection with 'mathru hp gas co', i can see my subsidy has been transferred to some bank of india account and beneficiary name is : sabitri das. I am unable to book my gas as again it will go to that account. Sbi and hdfc where i have account with and they are saying it is not possible to re seed my aadhar card again. I need solution asap.

                            1. First my aadhar number has to be de - linked from bank of india from sabitri das's account.

                            2. My aadhar needs to be reseeded with sbi again so that every thing goes fine at the earliest.

                            Thanks,
                            Pankaj dey
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jun 22, 2017
                            Updated by Pankaj29
                            My Aadhar No is[protected]
                            Kindly link my aadhaar no.[protected] for indane gas subsidy purpose. My indane consumer no. 16914. Rudrapur gas service. My axis a/c no. Is [protected]. I want to receive gas subsidy in my above mentioned a/c.
                            PRABIR KUMAR GHOSH
                            MOB - [protected]
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                              S
                              sunil.sksaini
                              from Srinagar, Jammu and Kashmir
                              Jun 22, 2017
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                              Address: Jhunjhunu, Rajasthan, 333504
                              Website: Aadhaar is not in NPCI database

                              Respected sir,
                              I am sunil kumar. This informing you to that my adhar card is already linked with bank account. But showing inactive.
                              I will be getting salary adhar base from 1 july 2017. So now my adhar card not connected with bank account when i open it online (*99*99#). But in actual my card is already linked with account.
                              Adhar no[protected]. Bank act no [protected] sbi bank

                              Waiting for thankful reply.
                              Thanks®ards
                              Sunil kumar
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Dear sir i am k.balaji my consumer number 611118 and my aadhar number[protected], my aadhar number link is already update to bank account but still nplc not linking aadhar number in bank account. please update my aadhar number in npcl, my account number is [protected] union bank of india

                              yours faithfully

                              K.Balaji
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                                Bhavin Pansara
                                from Ahmedabad, Gujarat
                                Jun 21, 2017
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                                Address: Rajkot, Gujarat, 360005

                                Respected sir,
                                I am meet pansara. This informing you to that my adhar card is already linked with bank account. But online that not seems linked with account.
                                I have subsidy of mysy. So now my adhar card not connected with bank account when i open it online (*99*99#). But in actual my card is already linked with account.
                                But mysy said my adhar card is not linkedonline. So i can not get subsidy.
                                So now you can see the attached file. And you find my adhar card is linked wid account.
                                Waiting for thankful reply.
                                Thanks®ards
                                Meet pansara

                                Name: meet pansara
                                Bank : bank of india
                                A/c number. : [protected]
                                Ifsc code : bkid0003127
                                Adhar no. :[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Jun 17, 2017
                                ModiDakshesh's response
                                aadhar card and bank passbook submitted for further action
                                My Adhaar No. is[protected], Name: Shaikh Ashmanabanu Harunbhai.

                                On linking it with Pan card, I found that it has been inactive. I astonished as I haven't been informed ever about it. Please do the needful.
                                Dear sir/mama
                                it shows my AADHHAR card status is active while i try to link itwith my pan card. my AADHAAR NUMBER IS[protected]. what should i do now
                                My adhar card no[protected] linked by sbi with my a/c no [protected] but when i checkked at npci (*99*99#) the states of of aadhar not linked with my account due to this my scholarship returned
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                                  S
                                  s samanta 27101994
                                  from Kolkata, West Bengal
                                  Jun 21, 2017
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                                  Address: 700067

                                  Sir i shyamsundar samanta residing at 6/1 gora pada sarkar lane kolkata pin 700067 west bengal and i have an only sevings bank account at united bank of india, there i sumitted my aadhar card xerox copy in many times and successfully carry out ekyc in the above specified bank a/c in january 2017 but till date my bank account number not linked with npci database.
                                  So please i requested to you that link my aadhar no with my bank a/c no in the npci database.
                                  My bank a/c no:[protected]
                                  My aadhar no:[protected]
                                  My registered mobilwe no: [protected]
                                  Registered email id: [protected]@gmail.com
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    kulkarnivinay898
                                    from Bengaluru, Karnataka
                                    Jun 21, 2017
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                                    Address: 560037
                                    Website: www.npci.org.in

                                    Hello sir,
                                    I have linked my aadhar card to both lpg and bank but still in lpg portal it says bank is not seeded with aadhar, i have checked many times with bank they said its linked

                                    Aadhaar number[protected]
                                    Lpg id 2 [protected]
                                    Consumer no 674350
                                    Distributor name murali enterprises
                                    27 old # 52, ground floor, dharnesh re 5th cross, opp kalamandir bangalore central

                                    Please check whether in npci all details are mapped
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Narasimha Murthy Sarva
                                      from Adoni, Andhra Pradesh
                                      Jun 20, 2017
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                                      Address: 522228
                                      Website: National payment corporation of india

                                      Sir i am t. Nalini devi having bharat gas connecti with shanmukha bharat gas company ibrahim patnam of krishna district of andhra pradesh my lpg id is[protected] and my bank is sbi ifsc sbin0001917 my aadhar number is[protected] recently ihave received from bharat gas that my aadhar linkage is inactive at your database, kindly solve the problem
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

                                      National Payments Corporation Of India [Npci] — Aadhar card status is showing inactive

                                      Hi,

                                      My Aadhar no.[protected] is showing inactive, i am unable to link my aadhar card to my PAN card. Please do activate my aadhar card.

                                      Please look into this.
                                      Touheed Ahmed
                                      [protected]
                                      [protected]@yahoo.com
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                                        prak1974
                                        from Mumbai, Maharashtra
                                        Jun 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra, 400603
                                        Website: www.npci.org.in

                                        Sir

                                        I have linked my aadhar[protected] with my bank account at thane janata bank - thane and my lpg distributor (Saibaba gas service) also.

                                        But according to npci, it is unavailable and not found in npci database. I have asked my bank the reason but bank says that they have done the updated of my aadhar linking with my account but it is not updated by npci.

                                        Kindly please update as i am an senior citizen and for over a month now i am following with my bank and distributor, kindly help...

                                        Please resolve this issue soon..
                                        Jul 24, 2017
                                        Complaint marked as Resolved 
                                        Thank you CONSUMER COMPLAINTS FORUM for helping me solving my problem with NPCI, I hearty congratulate you for this wonderful helpful site... I also thank NCPI for attending to solve my issue... KEEP IT UP HELPING AND SOLVING COMMON MAN's PROBLEM...
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jul 04, 2017
                                        Updated by prak1974
                                        Kindly revert to my request to solve my problem send on 20 june 2017(|please refer below complaint) ...

                                        Sir

                                        I have linked my aadhar[protected] with my bank account at thane janata bank - thane and my lpg distributor (Saibaba gas service) also.

                                        But according to npci, it is unavailable and not found in npci database. I have asked my bank the reason but bank says that they have done the updated of my aadhar linking with my account but it is not updated by npci.

                                        Kindly please update as i am an senior citizen and for over a month now i am following with my bank and distributor, kindly help...

                                        Please resolve this issue soon..

                                        National Payments Corporation Of India [Npci] — Aadhar card has been inactive

                                        Hi,

                                        My Aadhar no.[protected] is showing inactive, i am unable to link my aadhar card to my PAN card. Please do active my aadhar.

                                        Please look into this.
                                        Touheed Ahmed
                                        [protected]
                                        [protected]@yahoo.com
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