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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Apr 1, 2025

Complaints 4169

Resolved

357

Unresolved

3812

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 186

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Address: Mumbai City, Maharashtra, 400 051

Website: www.npci.org.in

Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted. I have asked so many times in my bank and they said they have updated my adhaar with my bank account, and its not updated from npci. Please help me resolve the npci issue with the adhaar card. Please assist.

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R

Rajesh Sonawane

from Bhusawal, Maharashtra

Jun 5, 2017

Respected sir,
my name is vilas n Kulkarni. I am not getting my lpg subcidy . my aadhar card is active and verified in omc and in my bank . bank account is seeded with aadhar no and also with lpg id .my aadhar no is[protected].my bank name is state bank of hydrabad nd acnt no is [protected].
pls solve this issue to get my subcidy .

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Address: Solapur, Maharashtra

Dear sir

I am suhas ashok patange
I have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[protected]

Adhar no.[protected] and

Sbi a/c. No. [protected]

Please sir help me. Thanku

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A

Ajita Jabal Shah

from Ahmedabad, Gujarat

Jun 5, 2017

Hi my aadhar card is showing as inactive. I need to add this to my bank and i have no idea how a newly aquired aadhar can be inactive? please help/

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Address: 517501

Website: NPCI

I am p. Satish kumar i have hp gas, my hp gas agency is t. T. Traders[protected], tirupati, chittoor district, my sbi account number is [protected] and my aadhar number is[protected]. Please solve my issue and i did not get my subsidy amount for last 6 times.in the gas agency side it shown as aadhar number inactive npci, in my hp gas website it shown as aadhar not linked with any bank, please solve my issue and release the 6 times subsidy amount.

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Address: Sabarkantha, Gujarat, 3383215

Website: ncpi

Hi sir, my name is subhash. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : dena bank, account number :[protected], ifsc code : bkdn0130305, adhaar number :[protected]. So please update my account status to active in npci, so that i will get gas subsidy
Thanks u sir

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Address: 413222

Hi sir my name is santosh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india, account number : [protected], ifsc code : bkid0001507, adhaar number :[protected]. So please update my account status to active in npci, so that i will get gas subsidy
Thanks and regards,
Santosh

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A

Amitindane

from Aligarh, Uttar Pradesh

May 29, 2017

Dear Concern,

I have not received Gas subsidy till now.
My consumer no is 25581.
MY A/C No is [protected].
Aadhar Card is already linked with distributor and bank.
But in consumer login of Indane Gas it is showing
Aadhar Card is not linked with bank as per NPCI.
While in comment it is written I am good to receive subsidy Pls do needful.

A

Amitindane

from Aligarh, Uttar Pradesh

May 29, 2017

Dear Concern,

I have not received Gas subsidy till now.
My consumer no is 25581.
MY A/C No is [protected].
Aadhar Card is already linked with distributor and bank.
But in consumer login of Indane Gas it is showing
Aadhar Card is not linked with bank as per NPCI.
While in comment it is written I am good to receive subsidy Pls do needful.

V

Vipin Gangwar

from Noida, Uttar Pradesh

May 29, 2017

Sir
Mera adahar no[protected] h
Jo ki inactive ho gya h
Maine Kai baar update kraya pr Adhar active nhi hua.
Pr abhi Maine last time jab update kraya
To 140 din se underprocess bta rha h
Eno.2189/12317/27973
Time.29:12:2016:15:24:41
H plz help me apki bahut mehrbani hogi.

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Address: Bareilly, Uttar Pradesh, 243122

Website: Npci

Dear sir
Myself achin kumar saxena
My consumer no is 62748 previously i am geeting my subsidy in my sbi a/c that is [protected]. But from few momths i am getting this amount in another a/c of oriental bank of commerce but now this a/c is closed. So i am requesting you to plz send my lpg subsidy in my previous sbi a/c [protected]. Because my two lpg subsidy is on hold so plz refund it as soon as possible.
Achin kumar saxena
Con no-62748
Bareilly gas service
Bareilly
Utter pradesh
Mob no - [protected]

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Address: Nashik, Maharashtra, 422011

To, bharat gass

Sir/madam
I have linked my aadhar card to bank as well updated by to bharat gas individually and so, but it is not getting linked to npci status - could not process, i have not received any subsidy Till date.

I am also inform to bpcl customer care on 23.05.2017, our query reference no. Is 192374..
Therefore you are requested to look into the matter.

Yours faithfully
Kailas sitaram Khairnar
Phone no: [protected]
Consumer no:80904740
Distributor: Mayur gas Nashik
Distributor code: 114528
District : Nashik
State: Maharashtra

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Amitindane

from Aligarh, Uttar Pradesh

May 29, 2017

Dear Concern,

I have not received Gas subsidy till now.
My consumer no is 25581.
MY A/C No is [protected].
Aadhar Card is already linked with distributor and bank.
But in consumer login of Indane Gas it is showing
Aadhar Card is not linked with bank as per NPCI.
While in comment it is written I am good to receive subsidy Pls do needful.

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Address: Nainital, Uttarakhand, 97

Dear sir,
I have updated my aadhar card number[protected] in state bank of india a/c number [protected] and as well bank of baroda account number [protected]. But on pahal status in hp gas site and *99*99*# there is no any bank linkage history showing in it. Due to this problem, my lpg subsidy (Hp gas consumer number 605951) showing "payment on hold" since 19.04.2017.
You are requested please arrange to update my aadhar from your side as soon as possible.

As i know that subsidy goes in latest aadhar updated bank linkage account, then why my subsidy not transferring in my latest updated account

Plz help

Deependra kumar joshi
[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

May 20, 2017

Tariya Najabhai jadabhai's response Please actions my complains.refund my money.

May 20, 2017

Tariya Najabhai jadabhai's response Sir I have made payment Rs 10000/ but Bank of Baroda wrong account transfer.please solve my problem.refund my money.
A/c no [protected].
Dt-30/03/17
Mo no [protected]
Tranction id[protected].
Ifsc code 60088.

May 27, 2017

Updated by deependraj i would like to inform you that i am getting many fraud call by name of NPCI . they are asking me my personal details like ATM number, i have also got OTP on my phone and fraud person asking me about OTP .
so all of you are requested please do not share your personal detail on this site and not share your details on phone call.
so please update system of this site so that outside person can not read our details, only NPCI can read our details.

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T

Tariya Najabhai jadabhai

from Bengaluru, Karnataka

May 25, 2017

Sir
I have made payment Rs 10000/ - but wrong Bank of Baroda A/c transfer.please solve the matter.
A/c [protected]
Dt -30/03/17
Mo no -[protected]
Ifsc code - 60088
Tranction id ~[protected]

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Address: Dehradun, Uttarakhand, 248001

National Payments Corporation Of India [Npci] — Inactive aadhaar card

1 Review
La Lakshit Paul on May 17, 2017
Mark as Resolved

Hi sir my name is ravindra kumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : oriental bank of commerce, account number : [protected], ifsc code : orbc100002, adhaar number :[protected], mobile no. [protected] so please update my account in npci. Thank u sir

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

Dear sir /mam
I add rs 2500 in my paytm allet ([protected]) from my bank account [protected] (Pnb) on[protected] and after an hour i refund this amount in same bank account but till yet refund is not credited in my bank account.
Paytm says that refund is credited from paytm end, but amount not credited in account. Paytm order id [protected].
Please find resolution.

Thanks and regards
Abhishek ranjan kumar
Mob. [protected]

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Address: Akola, Maharashtra, 444001

Hi sir,
I have submitted all my documents to the bank and bharat gas lpg for subsidy. It is reflecting in bharat gas that your adhaar card is active but from the bank end it is showing that you have not linked your aadhar card with bank, but i have submitted my aadhar card to the bank and they have also seeded to npci but still itz not reflecting in my accoun. I am not able to get the subsidy for the gas.
Adhaar number:[protected]
Name: PRIYA V CHANDWANI

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Address: Mumbai City, Maharashtra, 400051

Website: www.npci.org.in

*99*99# service is not working. Whenever I dial this service for knowing my aadhar and bank account linking status and enter details of my aadhar, it almost always shows error that NPCI server is not responding but the transaction charges get deducted. It causes a lot of inconvenience to users like me. Such a poor service by a govt. organisation make me feel sad for us. Its like fooling innocent customers and defeat one of service of aadhar. It shows poor infrastructure. Please act strictly against it

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Address: Jaipur, Rajasthan, 302019

Hi sir,
I have submitted all my documents to the bank and indane gas lpg for subsidy. It is reflecting in indane gas that your adhaar card is active but from the bank end it is showing that you have not linked your aadhar card with bank, but i have submitted my aadhar card to the bank and they have also seeded to npci but still itz not reflecting in my account. I am not able to get the subsidy for the gas.
Adhaar number:[protected]
Name:Sadguna Modi

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Address: Khordha, Odisha, 751024

Website: www.npci.org.in

I made three transaction from my ICICI bank account to PhonePe. Bank says transaction is successful but while calling to PhonePe customer care they told each of them is blocked by National Payment Corporation of India and money is not refunded yet. I want you to investigate this issue and help me regarding refund.
Name : Amartya Bhattacharyya
Mobile number : [protected]

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May 27, 2017

Complaint marked as Resolved

Resolved

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Address: 560076

Website: Bharat Gad

Hi sir,
I have submitted all my documents to the bank and bharat gas lpg for subsidy. It is reflecting in bharat gas that your adhaar card is active but from the bank end it is showing that you have not linked your aadhar card with bank, but i have submitted my aadhar card to the bank and they have also seeded to npci but still itz not reflecting in my accoun. I am not able to get the subsidy for the gas.
Adhaar number:[protected]
Name: sunita agrawal

Kindly help me the foolowing

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Address: Nizamabad, Andhra Pradesh, 503224

Website: Npci

Sir my name is are narsu bai.
I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in andhra bank a/c no.[protected] ifsc andb0001957 munipally village
Adhaar number :[protected], mobile no. [protected] so please update my account in npci. Thank u sir.

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Address: Dehradun, Uttarakhand, 248001

Hi sir my name is ravindra kumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : oriental bank of commerce, account number : [protected], ifsc code : orbc100002, adhaar number :[protected], mobile no. [protected] so please update my account in npci. Thank u sir

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Address: Fatehabad, Haryana, 125120

Sir,
My name is mukesh & lpg i'd is[protected] in rasoi gas (Distributor code cc117769) tohana disst. Fatehabad (Hr). I have an idbi bank account no.
[protected] & ifsc code is ibkl0000016. I tried to seed aadhaar with this bank a lot of time but not sucess so open a new bank account to get subsidy.
Sir, now i want to just one bank account so please seed my aadhaar[protected] with this bank. I hope you consider my request.
Regards
Mukesh
[protected]

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Address: Bharatpur, Rajasthan, 321024

Dear sir
My aadhar no is not linked in npci server
Kindly linked my aadhar npci server
I have not received my lpg subsidy. I also tried to link offline by submitting documents in bank branch. But my aadhaar is not linked yet. Now if i am trying to check link status, it shows 'your aadhar is not linked in npci.
I need to link aadhaar and a/c for my lpg subsidy soon as possible. Please help.

Thanking you in advance!
Name - rahila
Bank - baroda rajasthan khetry gramin bank
Ac no-[protected]
Aadhar no[protected]

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Address: 700067

Sir i shyamsundar samanta i erlier linked my aadhar no which is[protected] with sbi bank ac no now i delinked it from sbi ac (which is confirmed by sbi bank by sending delinking intimation sms) and linked with my united bank of india (ubi) sb ac no[protected] but in the npci server and in *99*99# it shows that my aadhar no still linked with my sbi bank and due to this an amount of scholership from mhrd ministry rs 20000 not able to credit my ubi bank ac[protected]. So i requested to you please update npci database with ubi ac and aadhar linking status.

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