Naukri.com Complaints & Reviews

I had lodged a complaint on Oct 25, 2016. I received a message from Naukri.com on Nov 04, 2016 through this system

"We would like to assure you that Naukri.com prides itself on being customer-centric. Your concern has been forwarded to the respective department to act on it at the earliest."

On May 10th, 2017 the system shows Complaint marked as Resolved???? WHO THE HELL RESOLVED IT??? I AM YET WAITING FOR THIS MATTER TO BE RESOLVED!!!

Below was my complain that I filed before.

I would like to lodge a complaint against naukri.com. Below is their contact information. Delhi is the jurisdiction city.

Info edge (India) ltd.
A-88, sector-2,
Noida-201301,
India toll free:[protected] | mobile: 91-[protected]
Rohan sahay - head - naukri international sales

Other people in the team below rohan are:
Dishank sharma ;
Sandeep singh ;
Geetika singh ;

Shweta singh - the person handling my account
(M): +91 [protected] | (W): +[protected]
Shweta singh ;

Shobhana tiwari
Manager naukri e-hire (Naukri.com)
Info edge (India) ltd
A-88, sector-2, noida. India
Tel:- +[protected]
Mobile: [protected]
Shobhana tiwari

Nalini aggarwal l key account manager naukri e-hire
Naukri.com (Division of infoedge india ltd.)
Direct: +[protected] l cell: +91 [protected]
Email: nalini. [protected]@naukri.com

I was planning to use their service and they send me a quotation by email. I paid them the money earlier (Before completion of step 1c of their service). I paid them the money, because the sales person wanted to cover their quota for that month and had requested for the payment earlier. So to help them out i sent the payment earlier.

After sending the payment, everything was kept on hold because i was waiting for the right time to begin the search of new staff. However my situation changed and i no longer needed any new staff.

I asked naukri.com (Sandeep singh, dishank sharma and shweta singh) many times to return the money back to me (Us$4099), i even suggested that they can keep us$500 for their troubles and return us$3, 500 back to me, but they refused to return the money back.

Based on thee terms and conditions mentioned in their quotation, the payment was due to them after we completed step 1c of the process. However we did not even start working on the step 1.

The payment was sent with an intention to use their service and was made in good faith. I am so disappointed and shocked that an indian company can do this to another indian (Nri).

The payment was made as below
Transaction id for the purchase is :[protected] usd3, 702.71
Transaction id for the purchase is :[protected] usd396.00 - paypal

Below is the chain of some of the emails

From: vijay mahbubani - video plus print
Sent: 15 march 2016 20:21
To: 'nalini aggarwal'
Cc: shweta singh ; dishank sharma ; sandeep singh ; geetika singh ; shobhana tiwari
Subject: re: call-job descriptions-video plus print

Hi nalini,

I have had a brain storm session with my team and after seeing all sides of the situation, it seems we are still not geared to open an office in india.

In light of this, i would like to request for the funds to be refunded back to me for now.

Our plans for india office still remain, but possible in about 1 year from now.

You can deduct us$500 from the money i have sent to you for all the follow up and support you have given me until date. I have had a good experience working with your company until date and i am likely to use your company as soon as we are ready to open the india office.

You can return the funds to hong kong or deposit the funds in rupees to a personal account in pune.

Thanks for your understanding

Vijay

Shweta singh
Reply all|
Fri 8/5/2016 7:25 pm
To:
Vijay mahbubani - video plus print
Cc:
Dishank sharma ;
Sandeep singh
Inbox
Dear vijay,

Hope you are doing well!!

As your services got expired last month and you failed to use the same in 1 year. The best we can do is to give free recruitment service for one of the profile any time in future.

Thanks,
Shweta

"from: vijay mahbubani - video plus print
Sent: friday, august 5, 2016 8:00 pm
To: shweta singh
Cc: dishank sharma; sandeep singh
Subject: re: call-job descriptions-video plus print

Hi,

I cannot tell you how disappointed i am with your email.

1. I emailed your company few months ago, no one bothered to reply me. It is so convenient for you that the contract has expired, isn't it?
2. My service should start 1 year after i have actually used your service, not 1 year after sending the payment.
3. My service agreement includes 5 profiles not 1 profile.

Your e-hire pdf agreement clearly states that the payment is due after you have completed step 1. The below is step 1 that has not yet been completed. I trusted your company and i sent you the payment well in advance of completing step 1. Your below email tells me that i made a mistake in trusting you!

My payment to you was an intent to use your service, however we have not yet used your service. You need to refund the full money back, otherwise i will have no choice but to take legal action against your company.in addition to that, i will have no choice but to talk about your working ethics on social media and the internet.

Step 1:- validation of the profile & booking the order
 our team of recruiters will validate the profile (S), i. E., check if we have relevant cvs available in our existing database of over 42 million cvs matching your job description / requirements.  send sample cvs of the matching profile for your review.
 after having your positive feedback on sample cvs, we will proceed further by submitting a service
Delivery promise.in this, we will inform you as to how many cvs we can deliver matching sample cvs.
 now it is when we will ask you to “make payment” to book your order and register you as a client to start working on your profile.

Vijay"

Hi i am shraddha. I got a phone call from naukri saying that my resume has been shortlisted for dell Pvt ltd. They took rs 2100 from me for the telephonic​ interview n promised to pay me back when its done. Later they asked me to pay another 10k as a security bond which i dint agree to. Now they are not returning to pay the amount back. Please do something about it. Their contact numbers are
[protected]
[protected]
[protected]
They have been using your website's name for this, it's not only about money but about your companies reputation.
Hope i get a solution for this
Thankyou

I hear a call from naukri.com they said u have to do registration of rs2000 after that it charge 4500 then 7500 for document verification 4999 for security charge 3610 for tax they are highly cheater cocks and the name of that particular person is rahul sharma be aware i lost my 22610 rs which they said it is refundable. Kindly do the favour bring my money back : (

Sir,
Few months ago i received call from naukari.com regarding to the job, i paid online some money for it but due to less aviblity of money i requested to cancelled my profile and give me my money back.
Mr. Rahul sharma who calls me during process give me guarantee about refund of money, but still i didn't receive my money back.
I calls every time but they give me answer that you will receive your money soon but no any kind of call from online team.
Now a days even they didn't answer my call,
I will file case against naukari.com if my money not refunded by company

I have purchased a fast forward service pack of Naukri worth 900rs and I got a call from one of their lady representative after 3-4 hours asking me for the my needs since I have subscribed to the pack.
The representative was in kind of an arrogant tone about my purchase and wanted me to purchase a pack worth 4700 rs. She was trying to say that what I purchased was useless. I have explained my opinion over this over and over and still she was not in a listen mode.
I have purchased the pack after reading the offers mentioned in their website and the lady who called told doesn't even told these offers. This is pure cheating.
As a customer we expect a minimum respect from the service provider like Naukri.
Completely disappointed by the service call made by Naukri.
No respect for a customer who even paid for one of their service.

I receive a call from [protected], [protected] & say i call from naukri.com & your cv is shortlisted for site engineer in aditya birla group. She demand registration fee @9200 then we proceed. She gives ac no.-[protected] ac holder-bhupendra singh, ifsc code-punb0619800. Then i pay but when i call naukri.com he says its a fake email id or person, no.

People from naukri.com are not helping when i required most. I have called them several times but they seems to not taking my calls. They provided me a letter of intent from wipro which is fake when i inquired. So please help me, i am kumar satweek. Please respond to my plea as soon as possible.
"account detail branch:sbi
Account holder name:manoj gupta account no:[protected]
Ifsc code:sbin0016739"
I have been given above bank details to submit money first 2500 then 9200 rupees. First a lady named deepika singh from number [protected] contacted me and told me to deposit 2500 to the above bank details on 5/5/2017 before 4pm for telephonic interview from wipro and then day after tomorrow at morning i got a call from a person named raj saying he was from naukri and told me i got selected in wipro and to get the offer letter i have to submit a security amount of 9200 at above mentioned bank details from number [protected]. Now i got a fake letter of intent of wipro but when i try to contact them they are not receiving my call. Please help me

I had registered with naukri.com for the jobs of retired civil engineer about one year back and till date I have not received a single notification on the same. I am staying in Navi Mumbai. I have about 38+ years of experience in varied field in execution of civil works. Till date whatever notifications are being forwarded in my mail by you relates to much lesser experience and not qualifying my eligibility. You are advised to forward me the relevant notifications to enable me to apply otherwise the irrelevant notifications may not be sent at all. Also I have been updating my Resume in Naukri.com on daily basis.

Good morning, I myself posted my resume in your website. And till now I didn't receive any jobs I wish and as per I mentioned in your website condition. If else I registered for any job. I did not receive even confirmation message from that company. And till now even a small contact has been made for me.

I hate your website Improper job website. Are you playing in a student career?. You are not showing any core company. Then why are you advertising in all websites? We are expecting you will give core companies till now nothing.

Please help me
Thanking you

Hi sir, my name is shyam kumar i got a call from naukri people from mobile num [protected] (Mr rahul sharma) saying that my resume got shortlisted for aurobindo pharma ltd. Companies. For attending interviews and process, they asked me to pay initially 2000rs. I have paid again they prompted me to pay for so many things like resume finalisation and security like that. When my total payment is done, it came around rs.49490 (Paid on dec 2016) which i didn't notice. I don't have any confirmations regarding job or my payment. So iam requesting to refund my amount iam followup from january onward every time give some commitements but not refund my amount. So iam going to put a cheating case on nakuri.com

I got a call from the number [protected] from a lady named Nidhi Shukla stating that she was calling from Naukri .com they will fast forward my profile to big companies in the Gulf Region. They told me that by opting for this service my resume visibility will be more and there are high chances of recruiters viewing my resume. She also told me that there is a charge of around INR. 5800 for the service and I opted for it by making an online payment. Later from the same company a person named Sumith calls up with regard to resume services and claims that what I just invested for(the fast forward service) is a waster of money and that will only work if I opt for the resume service which is around INR. 25000/-. From that day onwards I have written 3 mails and have been trying to call them continuously but there is no response from them.

I got a call from the number [protected] saying that he was calling from Naukri .com and stating that they will fast forward my profile to big companies. They made me register on a site called thenaukri.in and took all my personal details such as Name, Address, Phone Number, Email Id, Resume and even bank details. They made me pay a security deposit of Rs 2385. When I tried to call them back, their number was not reachable. When I tried to login the site using the ID, it said user id and password invalid. As a confirmation, they made me forward the sms in which the payment was confirmed. after that, they discontinued the mobile number.

Maine 30th jan 17 ko register fee transfer kiya ta comny name is afc infotech.. Call aya ta kisi sagar atoz ka naukari.com se for accounting job in icici bank kindly have a look attached file of offer letter from icici bank.

I want my refunded amount because we are not satisfied with your service so kindly refund our register fee charges @2050/- plz find ref i'd no. Below... Name:-apoorva gautam company :-icici post:-accountant ref id no:- c4n.202074 transaction i'd was [protected] from paytm.com to bank name – state bank of india a/c no. - [protected] a/c name – afc infotech ifsc code - sbin0005222 my mobile no. Was [protected] refund our amount on earliest basis..

I am Kritika. I got a call on 1 may 2017 for job in top pharmaceutical companies. I was asked to pay rs 1900/- for security purposes. Although I inquired a lot and took lot of information he said we r from Naukri.com. the name he told was Akash and no is [protected]. He promised to schedule a telephonic interview the next day. He called next day saying some how your interview couldn't get scheduled. You wait for tomorrow. He asks to pay by paytm. Also asked for documents like 10th 12th, PG marksheet Adhar card, photo, resume, and payment slip. The person I paid to is - Account name: Rahul kumar
Account no: [protected]
Ifsc code: SBIN0013218
Bank name: State bank of india and the mail I received from is [protected]@yandex.com

Dear sir/madam,
On march 9th 2017 which has been almost 1 and half month i have taken naukri.com paid services (Customer code - 170303cs2998137 and transaction id - 170303ts3926829), i had opted for naukri "paid service" for three months so that i can get to know of better job opportunities. Prior to opting for paid service, i got lot of calls from naukri team to convince me to go for it and moment i did the payment, there was not a single call from naukri team. I need to do followup with team members later but full ignorance of my phone call which i had already tried to reach them (Contact no[protected] for last 2-3 weeks on regular basis. Now i feel it is better to get the amount reimburse.

I am totally disappointed with the services of naukri.com here eventually some kind of job details which was showing job no longer available while applying although i had applied on same day of job notification and also at the starting paid service stage i had already mentioned preferred locations should be new delhi, gurgaon, noida but some of job notifications were for mumbai, pune based and many problem i was facing during this services therefore i request you to kindly refund my paid amount i. E rs-2560/- asap.

This is not the way that naukri.com is selling their services online by biasing the customer and not getting any single benefit, than what's the use of taking paid service of naukri.com after knowing that customer is not much highly paid employee.

Really i am very much disappointed.

Really wasting of money here...

Employee named rajiv agarwal, phone number:[protected], contacted regarding a job opportunity in wipro company and said that i have alredy been selected, and asked for a registration amount of 2500, when declined to pay he misbehaved with vulgar acent, i need a serious action to be taken against him. And this is the kind of service you so called the no1 job provider of india, do is it?? I did not expect this kind of a bad behaviour from your company.

I ws registered on naukri.com. I got call from them... They asked me to pay 2200rs for interview.

They had given me account details this
(Bank name:_state bank, of india
A/c holder name:_ arjun singh ac,
A/c:_[protected], ifsc code:_sbin0017930)

After paying fee hr from wipro called me now took my interview... I was good in interview...

But i didn't got call n email again from naukri.com

Hi Team,

It has been almost 1 month I have taken naukri.com paid services, i have not recieved a single interview call till yet.

I am totally disappointed with the services of naukri.com here.

I request you to fasten my services and help me to get an interview and job finally.

This is not the way that naukri.com is selling their services online by biasing the customer and not getting any single benefit, than what's the use of taking paid service of naukri .
Really i am very much disappointed.
Really wasting your money here if no use.

Hi

On March 25th 2017, I had opted for Naukri "Paid Service" so that I can get to know of better job opportunities. Prior to opting for paid service, I got lot of calls from Naukri team to convince me to go for it and moment I did the payment, there was not a single call from Naukri team. I need to do followup with team members later. Now I feel it is better to get the amount reimburse.

Thanks
Nittu

First they call then asked about you whether you satisfied or not on naukri.com paid service, if you tell them that you are not satisfied then they tell you that your money will be refunded very soon. Then they ask you to login paytm. They provide user id and pass word, then they tell you adding rs 3000 in paytm wallet through debit card, in this way they collect money from you. Naukri.com cheater, fraud company, be alert...