Nokia India Complaints & Reviews

Sir, i bought a NOKIA E 71 in the month of jan 2009 with bill and warranty, almost used it for 3 months. The phone fell into a water bucket by mistake, after that the display went off.I had taken this phone to an Authorizes service center of nokia in vashi, navi mumbai and after going through the phone they said its a liquid damage and we are not able to repair it and they suggested me to take this phone to one of the biggest service centre of nokia i.e. Bright Point in Lower Parel. There also after going through the phone they said it is dead.

Now i dont know whom should i contact regarding this, i have almost spent 21000 rupees for this phone and it is still under warranty.

Kindly let me know if there is any other way to get this phone repaired.

Thankyou.

Respected Sir/Ma’am,

I have lost my mobile yesterday. It has been stolen.

Details:
Your name: Mohan Krishna Atluri,
Address: B-103, 2nd Floor, Near First Ghol Chakar, Kalkaji, New Delhi, Pincode-110019, India.
Phone model: 5800 Xpressmusic (5800d-01 Red) with 8 GB card
Make: Nokia
Last used No.: [protected] on 10th May, 2009 (10.15 p.m.)
E-mail for communication: [protected]@yahoo.co.in
Missed date: 10th May, 2009
IMEI No.: [protected]
Mobile Number: [protected]
WLAN Number as on Box: 0024047D9C66
ITEM Number as on Box: 002J982

I had bought this mobile in the mid of February this year. I haven’t paid the total amount yet, as I bought this in EMI instalments.

How it happened:
I was approaching my home (B-103, Kalkaji, New Delhi) by walking and was attending a call. Just before two blocks away from my home when I cross first circle of Kalkaji (First Ghol Chakar of Kalkaji) two unknown persons on bike came and snatched my mobile. I was stunned. I tried to get information about the thiefs. I noticed that the person sitting in the back was wearing a baniyan. And the sound of the bike was not of a regular type. Either modified or a costlier bike. As it was quite dark I was not able to get any other information about the snatchers.

I need your help and I am very thankful if you get my mobile back.

Thanking you,
Mohan Krishna Atluri,
e-mail: [protected]@yahoo.co.in
Contact Mobile Number (Friend’s): +91-[protected]
Landline (after 8.00 p.m.):[protected]

i purchased nokia 5130 on march 10th 2009, mp4 format not accept, low ringtone & camera bad image

i had given my above mobile to Bright Inforcomm who is the NCC in Vishakapatnam on 24.01.09 for a change of broken display. While taking delivery of the repaired set i found that the outer panel was completely broken. When questioned the NCC person gave in writing that he will change the panel on 20 Feb 2009.i was charged Rs.1350/- fo rthe change of broken dispaly. when i went on 20.02.09 as given in writing to me to the NCC, i was aske dto come a week later..Till date i have visited your NCC for more than 12 times and made calls to him two dozen times and sent sms. I even complained to your Nokia custome care at bangalore but was asked to get job sheet number...i really dont understand why the customer has to be taken for a ride, if nokia cannot serve in a proper manner. i request you to inform me on how do i proceed to get this rectified. The mobile is in a unusable condition. Kindly reply

Dinesh Malhotra
Mobile: Nokia N82
IMIE Number: [protected]
Previous Job Sheet number:[protected]/090422/94
Current Job Sheet number:[protected]/090505/77
Nokia Care Complaint Number:
2-3z74n9
2-3zjr2p

Nokia care Complaint id: 2-4085ib



To,
Nokia Care
Vashi. Navi Mumbai.

Respected Sir,
This is the 3rd instance of me sending this Nokia n82 at your service center to get rid of the below mentioned problems. I don’t think that the software update performed last time did any good. It’s becoming real painful for me to manage my day to day activities with a cell which is working as awfully as this one is. Kindly help me get rid of these problems!

In our family we prefer buying nokia due to its customer service quality. Kindly keep our trust in you.

Problems faced:

• Battery still dies prematurely.

• Cell phone restarts with white screen.

• Cell phone hangs with a white screen and works only after removal of the battery.

• Cell phone becomes too hot even in call duration of less than 10 minutes that too in a well networked zone.

• Frequent call drops.

• Wi-Fi auto disconnects. Wi-Fi connectivity process is very time consuming.

• GPS takes too much time to connect with the satellite compared to my other 5800 that also with AGPS turned on 

• Bluetooth looses strength too easily and auto disconnects similar to Wi-Fi connection.

• Buttons stop responding and works only after removing battery and restarting the phone.

• Sound from the earpiece of the instrument has degraded. Sound is just not audible enough. It makes it necessary for me to turn up the volume to the fullest to hear what I used to hear in middle volume bars before.

Dinesh Malhotra


3rd time N82 submission for same problems.

After Giving my Nokia N82 for around 11days @ nokia care Vashi, I am still not satisfied with the repair it has gone through.

Many of the problems that I had mentioned still exist along with few new ones!

• Battery still dies very fast. Sometimes it shows the battery full for few hours and then suddenly it shows that battery is empty asking for a battery recharge.

• Sound of the earpiece is still not audible enough. I have to UPP the volume full to have even a slightest audibility of the sound of the person I am speaking with.

• WI-FI connectivity is still an issue. Although it finds the WI-Lan connections available, it just does not connect.

• Call drops and repetitive network errors are still persistent.

• Hangs with total black and white screen making it compulsory for me to restart via battery removal process.

• Buttons stop responding especially number 5 and 0 and 3

• Calling via call log or contacts not working after usage of cell phone for like 2-4hrs, works only after cell restart.


THIS time I insist on a replacement. I have lost faith in the repair service provided via nokia.

I did purchase one mobile i.e. Nokia E51 on 23rd March 2008. On 13th January 2009, I found my mobile (Nokia E51) is not displaying anything and not getting booted, so as usual I submited the mobile to my nearest Nokia Care Center in Silchar, Assam, and they issued me a Job Sheet No:[protected]/090303/13. After inspecting the mobile, next day (14th Jan 2009) Nokia Care (Silchar) told me that they have to send the handset to Guwahati Branch for further proccessing. On 2nd March 2009 I got my mobile phone and found that the mobile is booting up and everything seems to be fine. But on that very day at evening when I received the first call I found the the opposit person is not listening my voice, at first I thought that may be this is the network related problem but after some repeated failor, I suspect the mobile and tried to record my voice and found that voice recorder is also not working. Then on next day, I went to Nokia Care Silchar again and returned back the mobile and they issued me another new Job Sheet No :[protected]/090303/13. Then also they are saying that they need to send the mobile to Guwahati Center for further proccessing. As I am without my mobile for arround three months so I called the nokia Center for the status of my mobile, but there is no confirmation of my mobile in their hand. When I called the Nokia Care Guwahati Branch and given the IMEI no of my mobile then they told me that the mobile already been despatched on 1st March, then I said to Guwahati branch that I have re-submited the handset again on 3rd march again, then they said that, they dont have any information regarding that.
I then called the local(Silchar) Nokia Care regarding the matter. But then also there is no response from their side. Then arrounf 19th March Nokia Care Silchar called me and said that they need my purchase proof as the set expired it's manufracturing warranty, as per instruction next day I submitted the copy of my purchase bill. After that a month ellapsed but there is no status of my mobile, so I logged a complain in Nokia India Support via telephone and they issued me a complain ticket number (Complain ID: 2-3yrkgb) and assured me that they look into the matter and asked me to call again after 2 working day to know the status of my mobile. After two working days I called the Nokia India Support and they assured me that the within 8th of May I will receive my mobile. On 8th may I called the Local Nokia Care center and they said that my mobile is still not with them, and asked me to wait for another 2 to 3 days for consignment delay. On 11th May I again visited the Local Nokia Care and they said that they received the consignment but they didnt got my mobile and they are clue-less regarding that. I again call Nokia India Support center and they asked me for 24 hours to know the status and me that they forworded my complain again. So thats how I got date after date but not my mobile set. And its arround 4 months I am out of my mobile. There is several times of commitment britch from local Nokia Care and Nokia India Support center also. It is still today I dont know what happed to my mobile and why it is getting so much delay. I have purched an E-series mobile which a bussiness set (as nokia india claim) and I use the set for my business purpose, so I am facing a terrible loss of time, money and business.

Sir,

I have purchased nokia 1600 since last year. On 9th of May during charging for 30 minutes the phone bursted and the clothes in my home get fire at t 7 pm on this day. This phone when bursted given a loud voice and it breaks into pieces. Due to the grace o God we are safe amd childrens are safe.This phone has BL 5C battery and its no, s are 0043778, CE 434 AND ITEM NO 0043778, IMEI NO. [protected]

Kindly look into the matter urgently and suitable compensation should be given.my contact no is [protected]

Dharmender kumar
c/o Jagbir Deswal
Adarsh Nagar
Near GVM College
Sonepat

Your name: yogesh s keval
Address: 5196 sonchafa building juna bazar road maliwada ahmednagar maharatra
Phone model: NOKIA 6030

Make:NOKIA Last used No.:[protected]

E-mail for communication:[protected]@yahoo.com

Missed date: 4-april-2009`
IMEI No:[protected]

please help me to track the mobile and find the thief..

Hello Sir,
This is Nirwail Singh, I was having Nokia 6233 hand set with IMEI No[protected]. There was some technical problems with the set while it was under Guarantee/ warrantee. I consult with Mr. Harpreet Singh ( working with Nokia Showroom at Jalandhar, Punjab, India Ph. No.[protected] and he guide me that company have to repair your handset free of cost and if problem will not be diagnose company have to give you a new Nokia 6233 mobile. Now four months has been past nor he replace the mobile neither he is responding me. I think he had sailed my mobile anywhere and miss guiding me continuously. Whenever I try to contact with him he never entertain me. I am very confused that what I should do. I am very depressed with the service of the company. There are number of customer suffering with the same problem and dishonest employees are always harmful for the company. So kindly take a strict action against him to avoid the inconvenience of the customers.
Hoping for a needful action.
Thanks

Dear Sir/Madam,
I am a brand Nokia person who is using Mobile phone from almost 10 years. I have always used Nokia models as my handsets. Reason to use is simple that I have never faced any problems with the cell phones earlier. But in last year on 06.02.08. I purchased Nokia N-95 8GB model being it was a hit model, but this time my experience o[censored]sing brand Nokia shattered. In few months after purchase this phone was start troubling, in the month of October it starts giving me a unidentified problem. The problem which I was facing is unique, it says ‘insert sim card’ even after replacing sim card, then it says ‘card not recognised’. After that it went offline.
I have changed the sim card from my service provider ‘Vodafone’ twice in the month of November and February, but the problem still stands. This problem still continued. In the meanwhile the Nokia care centre people were just passing by the time saying it will be done in few days. They updated its software also, as told us.
Firstly I gave the cell phone to m/s Microness Telecom, authorised Nokia care centre, C-4, Sector 2 Noida in the month of October. The receiving slip which they had issued was not computerised receipt but a manual receipt, which can be cross checked by your company with the dealer. From October to February we had sent the cell phone thrice for repair.
On 03rd February 2009 (Job sheet no. 1802) we again complained the Nokia Care Centre that why they are not able to sort out the problem (complaint no. 2-3ttp60, this time we asked the dealer to book under computerised receipt of Nokia Care, which was told to us by Nokia call centre). We even discussed that the warranty is going to over on 06th February 09, the dealer told us that extension would be given to us being the problem was persisting since last October. This dealer then denied the warranty factor on 07th March 09.
They kept the cell phone for over a period of one month with them and after that on 07th march 09 they gave us back the cell phone after repair. Job sheet No.[protected]/090307/58 complaint no. 2-3ttp60.
But we sent them back same day being the problem still persist. They gave us the cell phone back on 12th March, but again sent back because the problem still stands. Job sheet No. 1389
On 12th March 2009 again we sent back the cell phone to the dealer, he kept it for 2 days and given the cell phone back on 14th, (Job sheet No. 1389, computerised receipt no[protected]/090312/83) saying it’s ok now. But the problem still stands.
On 14th March 2009 we again sent the cell phone to the dealer, this time he said that he will sent the cell phone to Head service station of Nokia, we complained with this Nokia care centre. They kept the cell phone with them till 07th April 09. After keeping the cell phone for a period of over one month the dealer told us that the cell phone is now tempered, hence nothing can be done. Here I get the biggest shock of my life; I can’t believe how my cell phone can get tampered if it’s with the dealer. The dealer then give us the cell phone back, I was in a state of shock.
We have no other option left but same day to rush to another Nokia Care Centre 07th April 09 ‘Mannat Telecom, C-10, 1st Floor, Sector 10, Noida. (Job sheet No. 811) He told us that the cell phone will be repaired at a cost between Rs.[protected]; despite clearly told us the phone is tampered. Being I have no other option left other than to pay the money to came out of the depression, I okay it to pay whatsoever be the price for my Nokia Phone. He kept the cell phone with him till today the 05th May 2009, said that some parts are stolen from the cell phone. Now the dead cell phone is with me only, am looking at it and thus writing Nokia about how the authorised dealers of Nokia behave with the customers and tarnish the brand value of Nokia, the largest selling cell phone in India and in the world.
Request is hereby made that please look into this matter and save my hard earned money and my passion for Nokia, before I break down. I have put a lot of effort and precious time to get my Nokia repaired, which if calculated will worth over few lack till now.
What need to be done by Nokia?
1. Please replace my Nokia N 95 8GB with a new Cell phone or a better version.
2. Please take action against the dealer who took me for a ride since October till now.
3. Please save the brand loyalty of Nokia- a lovable cell phone.
Hoping to receive a favourable reply from Nokia soon, I will leave with no other option to go to legal proceedings against the company.
Thanking you

With regards
Shailesh Goyal
[protected]
(bought another economical version of Nokia cell phone mode no. 7210C to keep myself in business)

respected,
i am praveen singh
M.no.:- [protected]
i want mobile office settings on my no. immediately.
i have an other promlem also on "airtel live" surfing charge is made. on "airtel live" email & chat option i am unable to open rediff. and there is a other problem i am not able to talk coustmer care executive to my no. thats why iam emailing you . please send me ur main office adderse in bhopal so i can reach you.
thanking you

Deactivate job alert
Hi Airtel,



I am using Airtel postpaid number [protected]and I am getting Job alert from

5432105. I have requested many times to stop this service, however I am very much depressed to see that nobody from Airtel customer care knows how to de-activate this service. Whenever I request them to stop this alert, they get this service renewed every time.



Now this is extreme, being corporate purpose mobile number, I am not gonna face this problem at all.

There is a request to stop this alert ASAP, otherwise if I will see any job

alert charges in my Airtel mobile bill, I will be sorry to switch on Vodafone.



Action required -



1)Stop Job alert service from 5432105

2)Remove charges of Job alert of may 2009

i purchased a N76 from nokia priority shop. i have all the bills.IT started to hang. Icontacted N PRI SHOP
WHO CONVENIENTLY SENT ME TO CUSTOMER CARE CENTER.

(WELL SO FAR ITS OK AS PER THE PREVAILING CONDITIONS IN INDIA WHERE SHOPKEEPERS ARE JUST UPSTARTS AND DONT CULTIVATE CUSTOMERS ESPECIALLY IF THEY ARE SELLING NOKIA.)
Customer care centre manager.his staff and in short everyone was
RUDE
DOWNRIGT ABUSIVE when Isaid they should give in wtiting their reply as given BELOW
UNHELPFUL Telling me that N76 is WITHDRAWN and now software cannot be reinstalled.
Its really harrowing and that too when I am a loyal customer of NOKIA since MOB. started in India
WILL ANYONE FROM NOKIA WILL LISTEN AND TAKE CARE.THE C/CARE AND N.PRIO.SHOP are both in sanjay place Agra.
if suitable action is taken it will savwe me the trouble of approaching a consumer protection group or COURT

Dear Sir,

We are surprised and frustrated on "NO RESPONSE" from your end. We have given mobile for replacement on 20th April 09 as per above service job sheet. This mobile is under warrantee period and had been repaired earlier also.
Our other 8 mobiles were sent for repairing earlier. Few mobiles needs repairing again. Now our eight company's mobiles are out of warrantee period, hence repairing will be done on chargeable basis.

NOKIA has given us poor quality mobiles at Rs.17, 000/- per mobile. And now will start earning through repairing also. As a customer, I feel, we are being cheated by NOKIA.

Your are requested to respond to our below email immediately.

Thanks and with warm regards,
For KHS Machinery Pvt.Ltd
Nidhi Sharma
Manager - Corporate Development

-----Original Message-----
From: Sharma, Nidhi
Sent: Tuesday, April 28, 2009 10:38 AM
To: Sharma, Nidhi; 'NokiaCare'
Cc: Shah, Yashwin; Dave, Chinmay
Subject: RE: Nokia - Nidhi Sharma - N81 Phone Functionality

Polite reminder on status...


Thanks and with warm regards,
Nidhi Sharma | Manager - Corporate Development | KHS India | Near Hirapur Chowkadi, Vatva- Mehmdavad Highway,
Ahmedabad-382 435 | Gujarat, India | Phone:+[protected] | mobile : [protected] | Fax: +[protected]
Email: nidhi.[protected]@khs.com

-----Original Message-----
From: Sharma, Nidhi
Sent: Friday, April 24, 2009 10:14 AM
To: 'NokiaCare'
Cc: Shah, Yashwin
Subject: RE: Nokia - Nidhi Sharma - N81 Phone Functionality

Dear Sir,

This is reference to your below email, we have attached service job sheet for a mobile which is under repair. This N 81 mobile is under warrantee. This same mobile has gone two times for repair in last few months. If fault occurs within few months of purchase, then it says lot about quality of your product. We have registered a complaint at your care line and complaint no. is 2-3yl69x.

As informed earlier, we [KHS Machinery Pvt.Ltd] has purchased 9 mobiles of N-81 model. All these mobiles have gone for repairs multiple times during warrantee period. Now Out of 9, 8 mobile are out of warrantee period. Two of mobile needs repairing again. This means Nokia has given us poor quality mobiles at a quiet high cost. Each mobile handset has costed us Rs.17, 000/- which is not a small amount. We are informed that you have withdrawn N-81 handsets from market due to manufacturing defects. We request you to replace all nine mobile handsets.

We look forward for a positive response from your end otherwise we will be forced to take appropriate action against Nokia.

Thanks and with warm regards,
Nidhi Sharma | Manager - Corporate Development | KHS India | Near Hirapur Chowkadi, Vatva- Mehmdavad Highway,
Ahmedabad-382 435 | Gujarat, India | Phone:+[protected] | mobile : [protected] | Fax: +[protected]
Email: nidhi.[protected]@khs.com


-----Original Message-----
From: NokiaCare [mailto:support.[protected]@nokia.com]
Sent: Friday, April 17, 2009 11:04 AM
To: Sharma, Nidhi
Subject: Nokia - Nidhi Sharma - N81 Phone Functionality

Dear Ms. Sharma,

Thank you for e-mailing Nokia Care.

This e-mail is with reference to the functionality of Nokia phones. We understand your displeasure and regret the inconvenience caused. We request you to kindly contact the Nokia Care Line while you are present at the Nokia Care Centre. Our executive will assist you in the best possible way.



Pursuant to your request for replacement, we would like to inform you that we are presently not in a position to comment on the request. However, we acknowledge having received your request and will duly forward it to our customer care division



In order to call our Nokia Care Line we suggest you to kindly prefix the STD code of the city from which you are calling to 30303838, if you are dialing from your mobile phone. If you are dialing from a landline number, you may directly dial the number. However, if he is dialing from a BSNL/MTNL landline, the customer has to prefix the STD code 080 before calling 30303838. This procedure is not applicable for Airtel/Reliance landline users.



Please note, local call charges would apply.



For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263138&chk=C4CEC8R5


Kind regards,

Smitha
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.

------Original Message--------

From:
To:
CC:
Sent: Thursday, April 16, 2009 4:19:19 PM
Subject: Ask Nokia - India:: Customer Service



[THREAD ID :2-3XXJ0N]


[Salutations:Ms.]
[FirstName:Nidhi]
[LastName:Sharma]
[DOB:..]
[Gender:F]
[Email:nidhi.[protected]@khs.com]
[CountryCode:91]
[Country:India]
[Language:English]
[MobilePhone:[protected]]
[Model:Nokia_N81]
[Imei:]
[State:ahmedabad]
[Postal:]
[Feedback:Dear Sir,

WE, HAVE PURCHASED 9 NOS OF NOKIA -81 HANDSETS AT KHS MACHINERY PVT.LTD, AHD.
WE ARE TRUELY FAD- UP WITH YOUR MOBILE HANDSETS. IN LAST ONE YEAR WE HAVE FOUND PROBLEMS / DEFECTS IN ALMOST ALL MOBILE HANDSETS. ALMOST ALL HANDSETS ARE SENT FOR REPAIRING AT YOUR NOKIA CARE THROUGH THE DEALER - AVINASH ENTERPRICE, VASTRAPUR, AHD.
WE WOULD LIKE NOKIA TO REPLACE ALL THE HANDSETS.

LOOKING FORWARD FOR A FAVOURABLE RESPONSE FROM YOUR END.

THANKS AND REGARDS,
NIDHI SHARMA]

My name is Varun Baheti from Kolkata, i have purchased new Nokia E66, from nokia pririoty.After using it 2months I faced problem, as cell dial button is not working properly.Ater giving the cell continueous third time in nokia pririoty, i did not get any better result, finally dealer has taken my cell to swap the cell from the Nokia company.My decision was worst to purchase nokia E66, please help me to get my money back from Nokia Company.

May i know how shall i contact Nokia so that my battery could be replaced as they didnot replace my battery.

I met with one of the worst service from Nokia Care. I have been using Nokia handset for past 5 years. And i have serviced with few Nokia service centres in Mount Road and Kodambakkam etc for serveral nokia sets. But the one in Ashok Pillar (just above Hot Chips near Ashok Pillar) was the worst service i met before.

I am using Nokia 7610 model which had a ringer problem. When i receive the call the phone will not ring but when i press the phone near ear piece, it rings. I guess it has some loose connection kind of thing because once it fell down from sofa. At it also restarts. So with these complaints i gave it to service on saturday and they asked me to call on wednesday to know the status. I didnt get any call on wed and so i called on thu but nobody picking the phone. I went to the service centre on saturday, the person who collected the mobile asked me to get it from delivery section. The person there said the phone cannot be repaired and asked me to take the mobile. I said ok and got the mobile back. When i asked about the number which they asked to call they said it is out of order for past 2 days.

But after i come home and switch on the phone it is not working. I thought due to battery drain, i put on charge for few hours. After i tried to swith on it is not working i was shocked. I went to service centre on monday and shouted them back. They said it cannot be repaired by them which will be done by Nokia care - New delhi and asked me to contact after a week. I waited for 10 days and went back and they gave the same reply. This time they said.. i gave the mobile in NOT WORKING condition and he accepts that i mentioned RINGER IS NOT WORKING.. Such is blabering answer they gave... How come one will give service for ringer problem for a not working mobile..

Now mobile is not working at all... Fed up with the service and now i need to buy a new mobile...

So friends please dont give ur mobile service in Ashok Nagar Nokia Care(ful)...

Dear Sir,



I purchased a nokia 5310 phone aprox one year. the phone provided best services but this time the body is damage.

i search the body at nokia property & nokia care, body it is not avaible there.

Please help for body & Best services.



Regards

Ashok prajapat
A 2, Adarsh colony,
Bikaner (Rajasthan)

[protected], [protected]

I purchased my Nokia 3600 slide from the PhoneSHop at Colaba on 25 December 2008. The representatives of the shop Mr Jignash and Mr Bhavesh informed me that the phone battery would last for 8 hours. WIthin 15 days i returned the phone to them with a complaint that my phone gives me talk time of only 2.5 hours. Since 25 December 2008, I have given my phone to Nokia customer care (bright point lower parel) for more than 40 days. They have not rectified my problem. they issued a new handset on 10 April 2009. But the new handset gives me a talk time of 1.5 hours. Ms. Pallavi and Mr Mithun ([protected]) from Nokia are very well aware of my compliants. I have been in touch with Nokia's online customer support as well. But Nobody has responded to my compliants such that I get refund. I know that 3600 Slide is a faulty phone and nokia should stop circulating this handset. If you visit the customer grievance on the nokia india website you will notice there are zillions of compliants against Brightpoint, Lower parel. They have not addressed my problem and keep telling me my phone is ok and I can collect it. Please intervene and help me recover my money 10, 000 Rs plus damages for the loss I have incurred due to there ineffecitent customer care.

Dear Sir./ Madam,

I have lost my mobile and i am immensely requesting you to track the same and help me out to find it.

The detils are,

Model: Nokia 7210 c Graphite
IMEI:[protected]
Place of lost : Yadavagiri, Mysore.

Thanking you,
Seetha Lakshmi.