Nokia India Complaints & Reviews

Hi,
I bought my cell phone 4 months back. It was working in a very fine condition. But now after using the xpress music phone for around 4 months, i am facing lots of problem. I had bought the cell phone from Alfa store in Irla which is in Mumbai.
I had shown my phone to the nokia priority dealer. They had already charged me 1500 rs to repair it.
But my cell phone is in same condition. First time they said that some socket has been damaged then second time they said there is some problem with the software. I do not know what the actual problem is??..
When i had purchased my phone they gave me the warranty of 1 year.
I want you to look in this matter and take suitable action
Thanking you in anticipation,

A very dissatisfied customer,
Tanmay Agrawal
e-mail id: harshal.[protected]@gmail.com

today 15/01/2009 at 9:00 am i am travelling in bus somebody pick out my mobile from my pocket .I have seen that person but icould not catch him because bus was running . It happened near Silk bord area Bangalre.

Hello Friends,

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To get Maverick Secure Mobile Application, Please click on the following link.
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In case of any query please feel free to ask..

ThankingYou..

Regards
Sachin Randive.
Maverick Mobile Solutions, Pune.
+91 [protected]

nokia n91 8gb — Manufacturing Defect

I had purchased Nokia N91 8 GB (IMEI NO . [protected] ) cell phone from M/s GRACE COMMUNICATIONS , NAGPUR, MAHARASHTRA (NOKIA Priority DEALER) On 26TH September 2007. From very next day I am facing a problem of hanging the cell. On 27th of September the problem was reported to M/s Grace Communication but they ask me to go to Nokia Care Center. After reaching to Nokia Care they simply replied me that they don’t have software to test Nokai N91 and request me to wait for 15 to 20 days.

On 25th of October the cell was given to Nokia Care ( R J Trade link, Mahajan Market , Sita Buldi, Nagpur) ASC No. : 511_434038 . They tested the set and return to me with formatting the Hard Drive. Without solving the problem.

Again I went to Nokia Care to report the problem on 06/Nov/2007 and they told me that there is hard drive problem and it will take 1 month to repair it giving me a target Delivery date of 6th dec 2007. Of which the Job Sheet No. is[protected]/071106/22 dated 06/Nov/2007.

The Same problem is also reported to On line Service the Complaint ID is 2-2L6ZKH
With regular follow-up with Nagpur Nokia Care Line and On line service they replied me that you will get your cell by 15th of November, 2007.

On 16th Nov when I went to Nokia Care Line Nagpur, they again ask me to wait for 3-4 days. They same Matter is also informed by me to your On line Care center to your various representatives ( i.e. Ms. Komal,Ms. Yogita, and so on various dates) and they gave me a new promise date i.e. 5th December 2007.

While checking with Nokia Care on December 6, 2007 they again ask me to wait for 5-6 days.

As it’s a manufacturing defect in the cell phone please arrange to give me New cell or repair the cell within a justified time period and till that time provide me a stand by Cell.

I am bringing this matter to your notice and wish avail natural justice and some action from your side.

I trust that I will get some proper reply so as to satisfy that you are providing good service to your customer.

nokia/ N 91 4 gb — service problems

I have submitted my N 91 on 7th february 2008 for service, after almost 7 weeks I have been informed that it is best to swap this phone with N70.
Of course this is a ridiculous suggestion.
So pathetic is the atmosphere in the service station that I advice not to buy nokia products at all, it seems the company is just interested to increase sales and not create infrastructure for service, surely if it can appoint even a paanwala to sell phones and make money then it can as well create better service conditions.

nokia n91 8gb — about dealer

sir
i had purchased nokia n91 8 gb mobile phone but it was not working properly when i gave to dealer he changed the whole set from inside and returned .what should i do
thanks
aditya sood
kullu h.p
[protected]

nokia n91 8gb — Replacement of my hand set asap

We are shocked to bring to your knowledge that we have recently purchased (N91-8GB on 22nd Jan 2008) the Nokia N91 8GB set which is infested with certain technical problems. The phone regularly hangs. My hand set often hang and everything keyboard/keypad freezes after some interval. I'm not able to open Messages, clicking on open gives no response. Many of times the hard drive shows unavailable in the phone. It happens of because of regular hang of the phone. I gave it to Nokia care (HCL Nokia Care - Noida) but after one week they have returned me my set and told me that problem solved but the same problem is existing again and again.

Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response.

Regards,
Imteyaz Haider
IMEI: [protected]

nokia n91 8gb — scrap handset

Hi,
From the first day of my prchasing of NOKIA N91-8GB, I am struggling with the troubles, I am facing so many problems like it hangs up always, It generally not working proper, its keys are wrongly works like its '4' works as hash key and its red button works as'9'and sometimes its hard drive crashes. I submitted it two times in Mumbai Andheri-Foneman. Once it took one month and after sometime again it happened and it took another 3 weeks to make it repair, again the problem is coming that its hard drive crashed.I can not access my very urgent messages even.
I am fed up with this NOKIA customer care and not getting any proper solution to find out my money back, I lost my Rs.12000/-, So much time and already I took a new handset for standby so that in case when NOKIA goes to repair I can use the another one.
I am in planning to go to consumer court and apply a rit for my money refund, because it will be happen that my warranty perios will be finish to do this all things and then you people will say that now we can not do anything because its not in the warranty period.
I am requesting you to give me proper response, or else I will go to consumer court.
regards,
Rtesh Sharma
[protected]

nokia n91 8gb — Bad product and services

I would like to put how the hell service NOKIA is providing to its users.
I had bought one NOKIA N-91 4GB grom NOKIA priority dealer 'Netra enterprises' Invoice No-11107 and IMEI No.-[protected]. after some months it started facing so many problems(within warranty period), like hanging every now and then, switching off automatically, and finally its display went blank. I had to go to NOKIA care, where i had been told that my hand set is to be sent to Delhi and it will take 20-25 days to get it back. I asked for any alternate handset so that i can remain in contacts. They told we dont have any stand-by set in stock. Then i had to bought another cheaper handset. On 20.09.07 i lost my handset, and asked NOKIA for assistance to trace it. they regreted.
In the another story i bought another N-91 8GB from the same shop on 24.09.07 with IMEI No.-[protected]. Again after few months o[censored]sage the same problems started surfacing within warranty period. I repented a lot why i believed in NOKIA again.
Moreover, if you ask, i can give you so many examples o[censored]sers with contact No. who have faced similar problems with their NOKIA sets and all are bound to suffer and no one is there to take responsibility, as is very much clear in the replies from NOKIA. They are saying display is a Cosmetic item, so its beyond warranty. i want to ask, Have i purchased the display from some other company? wasn't it a part of the set i had bought? And is this set usable at all if display goes blank?
In minor cases these might have been treated as a by-chance case. But i have a huge number of similar examples. This means this is pre-planned by NOKIA that if someone buys a NOKIA set they have to buy many pain-bearing problems also, and NOKIA is not responsible for for these. And if these type of problems start once, these keep repeating as per my records. This time I had been charged 1500/-. And I am sure that now every now and then i will be paying this sum, otherwise i have to buy another handset.
I'll request you to make a survey of NOKIA users and unearth this NOKIA. They are just using the poor population, for their recurring incomes with one handset.
Anyway even if i pay the sum charged by NOKIA care, who is going to take responsibility of our harrasment? I had been using my cell phone for more than 90% of my jobs. Right now i am totally cut-off of the rest world. I am not able even to perform my duties. I am totally incompetent now for my organisation. I want to assert that NOKIA care is providing a hell of services. They dont represent NOKIA at all, otherwise i must have found any complaint register over there provided by NOKIA. No one receives any call there on the Nos. provided in their service sheet. Lastly we have to take leave and go there, that also goes fruitless, and they tell you should have contacted first before arriving here.
Hope a positive and rational action by your team.
Vikash Anand

nokia cell phone — manufacturing defect of software

I have purchased Nokia cell phone model No.N-72 from The Mobile Store, S.V.Road, Goregoan(West), Mumbai.vide Invoice No.MH/01147/00001/3642 dtd.02/02/2008.I have visited the Nokia care centre, M/S.Sarvesh Telecom regarding the software problem, but the gentleman insisted that it is not any manufacturing defect, it is an memory issue & application user fault, take it or leave it, hence in the absence of any alternative, I agreed & within 30 Minutes it was rectified.I have paid under protest Rs.281.00 invoice no.407.dtd.04/08/2008.The same problem is surfaced again i.e.within just Ten days of the so called repairs. I request the Company Nokia India to kindly Replace the Defected Product or Refund the Amount Paid with cost.

NOKIIA 1650 — worst mobile

I have purchase a nokia 1650 handset from a hotspot mobile store, EDM Kaushambi, Gaziabad on the date of 28/06/09.when I reched home after the insert a sim card I switched on the mobile phone but the display light has not be on. I called up the hot spot shop they said they want to see that.when I reached the hotspot shop after 2 days they said we cant help you please visit the NOKIA CARE .I took my phone and I have discuss in NOKIA CARE kohat inclave Pitampura Delhi they said you have to submit your mobile phone for their head office I have submit my moble on 10/06/09 an my job sheet no[protected]/09070/45 and after 20days I have done a call to nokia care than they said your moble is non repairable and collect it..now mobile is useless.I have lose my Rs.1700/-

I too have the Nokia 1650 handset. I'm 100% sure that it has some manufacturing defect in hardware and software. Radomly the handset used to switch off automatically and it comes up again.

Problems with Nokia 1650:

1. After 3/4 months my phone was not at all coming up even it switch it on. I reported the problem in Nokia care Chennai. They told handset has some hardware issue and said they need to send it to delhi and asked to wait for 2 weeks to get the problem resolved. So finally they given me back. It is finally coming up when i try to switch it on and vice verso. So i was happy that time. Bad thing they don't even provided me any stand by mobile as it is their fault.


2. After 4 months my handset is again giving me problem like auto switch off and auto switch on while i'm on call, while charging, etc.

3. The other problem each and every time it prompts me to enter the security code when it is being switched on. That too other problem is i'm not able set the ring tone. Under my ring tone no "ring tone" is being selected which inturn the phone not even rings out when i'm getting incoming calls. Even i don't see the vibrate mode works under this condition.

4. Worst key pad not able to detect some key press.

Again i reported all these problem to Nokia care, they took the keypad detection problem and they said water went inside the keypad which leads to rust on the board. So we can't even upgrade the software. If we try to upgrade the handset may go to dead state. (Your warranty got cancelled as it got rust on the key pad.)

How Nokia customer care people in chennai are. Smartly they are escaping from customer.


So Frndz, pls don't choose the NOKIA 1650 model. It is worst model in NOkia.

Very worst customer care for Nokia. They don't bother about customers. They need to replace the handset. To escape from that these guys are playing cheap tricks in Chennai Customer care.







I too have the Nokia 1650 handset. I'm 100% sure that it has some manufacturing defect in hardware and software. Radomly the handset used to switch off automatically and it comes up again.

Problems with Nokia 1650:

1. After 3/4 months my phone was not at all coming up even it switch it on. I reported the problem in Nokia care Chennai. They told handset has some hardware issue and said they need to send it to delhi and asked to wait for 2 weeks to get the problem resolved. So finally they given me back. It is finally coming up when i try to switch it on and vice verso. So i was happy that time. Bad thing they don't even provided me any stand by mobile as it is their fault.


2. After 4 months my handset is again giving me problem like auto switch off and auto switch on while i'm on call, while charging, etc.

3. The other problem each and every time it prompts me to enter the security code when it is being switched on. That too other problem is i'm not able set the ring tone. Under my ring tone no "ring tone" is being selected which inturn the phone not even rings out when i'm getting incoming calls. Even i don't see the vibrate mode works under this condition.

4. Worst key pad not able to detect some key press.

Again i reported all these problem to Nokia care, they took the keypad detection problem and they said water went inside the keypad which leads to rust on the board. So we can't even upgrade the software. If we try to upgrade the handset may go to dead state. (Your warranty got cancelled as it got rust on the key pad.)

How Nokia customer care people in chennai are. Smartly they are escaping from customer.


So Frndz, pls don't choose the NOKIA 1650 model. It is worst model in NOkia.

Very worst customer care for Nokia. They don't bother about customers. They need to replace the handset. To escape from that these guys are playing cheap tricks in Chennai Customer care.

Hi... i have nokia 1650. i m not able to set the ringtone. whenever i try it automatically switches off & when it restart it ask me for the security code. i put the default one & it works again. but phone will be always in silent mode without vibration. i sometime missed important calls. please suggest me the solution.

Thanks
Sabuj Dutta
[protected]@gmail.com

MY NOKAI CHAINA SET NOT RESPONDING HELPME MY CELL NO [protected]

My phone is responding very slowly, it is under warranty, what should be done to fix this

Please dont worry i will tell you a tip and thats true my brother visit wwx.xpango.com?ref=92123191 ...There u will get a free phones i have won blackberry from that site... just gain credit and its easy to gain credit

This is really ridiculous... i bought mobile from there last month from FORUM mall showroom... am shocked now... i havn't checked those IMEI numbers... today i have to check... But i paid Rs. 1000 extra for insurance unknowingly...

We should make a joint complaint on these kind of open cheats. Their shops are supposed to be closed and sealed... Alarm to all new buyers... Dont go to these kind of dealer shops ... they are literally cheating customers...

dear mr.arun,

with reference to your comments that you have posted in the website, i would like to clarify that - all handsets sold @ sangeetha are original and authentic certified by nokia, which are under warranty from nokia itself, just becuase the bill had a different IMEI number it doesnt mean that it is fake handset. you can take your handset to any of the nokia priorty dealers or even service centre and get it certified to be original handset. if the nokia priority dealer or the service centre says it is a fake model, then i shall give you one more same model free of cost.thats my challenge. the issue was in the bill were in it showed different IMEI number due to system billing error. please match your handset imei number behind the battery cover and also in the box sticker.
henceforth i request you to not to just judge and give baseless comments without proper verification. if this continues then i shall take legal action against you.

please feel free to mail me - [protected]@sangeethamobiles.com

dear nithi,

with reference to your comments - i would like to justify saying that the handsets bought @ sangeetha are covered under INSURANCE, the INSURANCE covers under - THEFT, WATER AND PHYSICAL DAMAGE. all claims will be settled in record 72hrs time. we have proven records and list of satisfied customers whose insurance have been claimed less than 2hrs time.no other retailer has this kind of INSURANCE option.

therefore kindly request you to not to panic and just post comments without any verification. if you have any problems regarding your handsets, then please feel free to mail me - [protected]@sangeethamobiles.com

and please you can check your imei numbers again and again for your satisfaction :)and if you would like to see all original certificates from nokia - you are always welcome.

Ohh god, I brought a headset worth 1300/- from Forum which was replaced trice already from the same shop, Thanks for the review.. Iam gonna take their trip and ask for my money back...

You are right !!! These resellers are cheaters .. I had similar experience at Hyd with a Reseeler at Aditya Enclave, ameerpet.. When I went to Buy Samsung B520 Guys Plz Buy from the original showrooms

Hi

This happened to me a bit differently a long back. Nokia gives a National warranty. But when my mobile had some screen issues i took the mobile to Nokia priority, they said that mobile doesn't have National warranty. I have some friends who brought the mobile in india and when they had problems got it fixed for free out of india as well. But the mobile i brought in bangalore sangeetha doesn't even cover the national warrenty. So its apparently a fake mobile.

Check this out:

http://www.mouthshut.com/review/Sangeetha_Mobile_Store_-_Bangalore[protected].ht...⇄

Hi

I have also encountered problem from this retailer

I purchased Nokia 3110 from Sangeetha, Srinivasanagar outlet. I was covered under insurance against theft, physical and liquid damage. Unfortunately my handset got damaged due to minor accident and key pads started working abnormally.

Day 1: I approached Sangeetha, I was advised to get the phone serviced locally and not approach nokia care as it was minor issue (???)
Day 2: I approached nokia care and got to know that the board was damaged and cost of the same would be Rs. 4350 which was equal to the cost of new handset
Day 4: Having known that my handset was under insurance cover, I approached Sangeetha for insurance claims, I was advised not to make the claim as it would void from further coverage but when I forced them then I was told to approach Universal insurance pvt. Ltd. at Cunningham Road.
Day 6: After processing my request and collecting all accessories along with the box, universal insurance pvt. Ltd. told me to wait for 3 days.
Day 9: when I called up the insurance company they told me that my claim was approved and the amount awarded was Rs.4331.
Day 10: when I approached Sangeetha to collect my new mobile, they told me that the claim was still pending, later when I conveyed the staff about feedback given by insurance company on the same day, then they told that the insurance company might have approved but they have not receive any communication from Sangeetha, Head office.
Day 11: Same reply
Day 12: when I approached Sangeetha the next day, the staff told me that the claim amount was only Rs.2300 and I was supposed to pay additional amount of Rs.2000 to get my new hand set. when I requested them to give the email copy sent by Universal insurance pvt. Ltd. they refused to give the same and started using abused language (????) with this I concluded that some thing was really fishy.

Total 12 days completed but until today I have not got my claim, this shows that the advertisement of making the settlement in 72 hours is completely false and also it is just a marketing gimmick to fool the customer

Invoice No. SI/SRN/4040
Invoice date: 22/11/2008
Loaction: Sangeetha, Srinivasanagar

Regards, Pradeep

Yeah the Sangeetha mobile retailer are cheat ! I did buy a mobile there ... which had come with a free gift... for which i happened to drop down for 5 monrths regulary... also for the promised gift, i had pay almost 2.5 rs... Whats the point in giving free gift ?? I have seen several pplz... who have chased them for it... Even my friend had faced the same problem... Till date he did receive the FREE GIFT... almost 1+ YEAR over...

Ha ha... they are making the customers a big jokers... If they give a gift it should be without any extra cost...
Smart retailers... No wonder that they sell duplicate mobiles...

Sangitha mobile store — SANGITHA STORES fake gifts and fake phones Its all adjusted

I bought the Nokia mobile from Sangitha stores, srinivas nagar branch on 23rd june 09. They only sms ed my IMEI number to their server and it showed that IMEInumber was not valid. Sales staff told me to re sms again after some time. I did the same and I got the same reply that IMEI number was invalid. This was repeated on 24th and 25th June. When I contacted they told to visit same store where I was purchased. I viisted they did send the sms again from my cell and got the same answer. Then they told wait for 1 more day. On 26th when I called they are telling to come and take either umbrella or one glass ie means they only adjust the gift coupon and not to the customer. Customer gets only umbrella or small glass and they will adjust bigger ones for themselves. This is all racket in their circle to cheat customers.This means either their server or the IMEI number of the phone is fake. Beware of this store they are attracting the customers by offereing false gifts. I doubt about the genuinity of the phones too.

hey guys i am going to buy micromax mobile model no-x511. in sangeetha showroom in velachery, give any comments . shall i buy r not, and how is the mobile performance

Hi All,
Plz, Plz don’t buy any mobiles in Sangeetha...They are really FROAD, CHEAT...STUPID... Actually we (Me and Husband) Purchased Nokia E63-- for my husband... on Saturday 4th JULY, 2009 at about 8:30 PM. And on yesterday i.e. Monday 06th JULY, 2009 onwards, the cell is switching off abruptly. If we try to call them up for enquire they are not at all responding. Finally we tried yesterday night at about 10:30 PM one fellow receive and we explained the problem what we were phasing. But no use even after the conversation. So today Tuesday on 07th JULY, 2009 we went to that Sangeetha Shop, which they have started one more new branch in Basavangudi. That non -sense fellows are not all ready to check the mobile and we have spent 13, 000/- of that Cell.

Plz dear friends be careful... Before going or buying any mobiles in that STUPID CHEAT SHOP "SANGEETHA"
Friends this fact plz belive me...
Regards,
?????

Mr Ali,

Y u r silent, reply to all these mails na,
instead you directly threatning to arun, that you will fill legal complaints.
wat u think customers doesnt have any works rather than complainting.
If you are not replying means that you indirectly agreeing that your company(Sangeetha) is guilty

Hey Ali...

you guys think you are smart??? may be you ppl are not selling fake mobiles but, this is not the way to respond to your customer. You have to learn a lot Mr. No wonder you ppl are takin so many complaints coz u guys don know to handle customer. If your handsets are not fake, y din you give him a new bill or replace the handset.. Its all about common sense man,

Ppl.. do u want to buy hand sets from these guys??? Hope they learn more and provide better service.

Good luck Ali :)

Nokia E63 — Please Don't Purchase mobiles in Mobile Stores.

Hi to all,

The persons who and all reading this. Please Don't purchase mobiles from the Mobile Stores, Pune Location. I've a very bad experience from this mobile stores. They had cheated me nearly 1000 rupees by providing a expired coupons.

I've purchased Nokia E63 mobile on July 30th 2009 at the cost of 13,428/- rupees and they had given 1000/- gift coupons for me and said that these coupons are valid for 3 months. In that I got 750/- Recharge coupon. They said that i can recharge this amount for any prepaid connection across the India for any network.

So, I had given this rechargeable coupon to my friend who resides at chennai. B'coz I'm using my Corporate PostPaid Connection. There my friend came to know that the coupon which I sent was invalid one. B'coz this offers was outdated last 3 months back.

Then I went to mobile store pune location and enquired about that These people said to me, It haven't expired Immediately I said that So, Please recharge me 750/- to my friend mobile number who resides at Pune location. ThenImmediately they said that I will get 750/- discount after recharging the amount of Rs. 20,000 i.e.,within 3 months.

It means that
I will get Rs 50 discount for the Recharge of Rs.5000
I will get Rs 100 discount for the Recharge of Rs.10000...and so far It means I've to recharge for Rs.20,000 within 3 months to get the discount of Rs.750/-

My Queries are:
1) Is it possible for a common man who can spend Rs.20,000 for Recharge coupons and make calls from his/her mobile.
2) They are not providing the clear information to the customers. Once you go into the mobile stores first they give preference for swiping the card and billing.
3) These people are not giving the clear information to the customer. They are giving the importance to business and daily rotation of money.

My Request to all Business Persons.

“If you satisfy the customer, He will make you business" For you guys no need to advertise, promos, etc.,

Please concentrate on customer, Listen customer needs, Give preference to them.

My Request to all Customers.

Please Don't Purchase Mobiles from the Mobile Stores, Pune Location.

Thank you very much.

AS I HAVE GONE TO SANGEETHA STORE EVEN I HAD A SAME PROBLEM IME NUMBER CITY CRIME DEPT SHOULD TAKE ACTION AGAINST THEM .

I also had the misfortune of buying a mobile Nokia 7210 on the 29th of march this year at Sangeetha at Chennaii and the reason was also because of the insurance they offered...Two days after purchasing the mobile i found that it was getting heated up very fast so i took it to them and they assured me that nothing was wrong and i it return it to them if I had any trouble in future. But the problem still persisted and I found that after using it for more than 15mins the mobile would automatically switch off and when switched on again all the data would be lost..When i took it back to them i found that the shop was closed for renovation and in the mean time tie problem still persisted and eventually the mobile stopped working and finally when the shop reopened today when i took it to them they were very rude and told me that it was not their concern and if i had any problems i could take it to the Nokia service centre..and when i bought the mobile they promised the earth and said that the insurance would cover everything and they would handle everything..They are definetly big cheats





chennai

my phone name nokia 3110 my phone does n t switch on my phone board is damage

dear customers,

sorry for replying late for all the comments, i had left my mail id in this blog for all the customers who facing any service or staff issues and i was hoping that those who had problems will mail me and i would have solved the issue 110% guaranteed.

Anyways - coming back to the point of clarification - "that we sell fake handsets and insurance is " - I still standby the comments i had made earlier that WE DO NOT SELL FAKE HANDSETS, ALL HANDSETS SOLD IN SANGEETHA ARE 110% GENUINE AND ORIGINAL which are purchased from the national distributer. just because the handset has few problems it doesnt mean that it is FAKE. any and every electronic item doesnt come with a guarantee, it comes with 1 year manufacturers warranty only, and any one facing any issue with the handset within 48hrs of purchase can visit the retailer and exchange the handset immediately and any fault after the 48hrs period should be taken to the nearest service centre of the manufacturer, and then after submitting the unit to the service centre you may take the jobsheet number and send it to our outlet or [protected]@sangeethamobiles.com and then we shall escalate the issue to the top brand manager and get it resolved ASAP. this is the simple procedure that we follow.

my question here for all the customers who have mentioned "that the handsets are fake in sangeetha "- how come you have decided such a big decision that we sell fake handsets? by without even confirming from the service centre or supplier or retailer how can anyone come to a conclusion that the handsets are fake???? does it mean that all genuine handsets sold in other retailers are original because they dont have problems? are the handsets sold with guarantee instead of warranty in other places?

coming back to the insurance point - we have settled claims not only in records 72hrs time but also in just 30mins time frame for a lot of customers who have also been interviewed in radio city and have appreciated us by giving us sweet boxes, especially the poor people who wouldnt have afford to buy another new handset after they lost the handset, we @ sangeetha have bought a smile on these faces by providing timely support. i agree that sometimes it gets delayed as there is documents and process and verification by insurance agents is involved, but these issues can also be sorted out if you mail or escalate the issue to the higher concerned if the store incharge is not taking any action. our support mail id and contact details are given in the website. i get good feedback as well as bad feedback from many customers every day to my mail id, and i persnally make sure to solve them immediately 110% guaranteed.

i hope i have clarified your doubts, if you still have any then please write to - [protected]@sangeethamobiles.com - the issues will be sorted out immediately and you will be satisfied with the feedback and i hope that you will also post the same good satisfactory feedback in this same blog after my escalation.

thanks and regards,

ali .

Regional Purchase Manager.
Sangeetha Mobiles Pvt.Ltd

Hi Mr. Ali,

I would like to take this opportunity to express my heartfelt thanks to Sangeetha mobile folks for your very active involvement. I am really happy that, my problem has got resolved within the mater of 4-5 hours; I appreciate the effort you guys have put in for the customer satisfaction. Keep it up


Story behind the issue
When I have the issue, I tried to call the Valacherry outlet, I could not able to catch them due to some connectivity issues, then I searched in the Google and got the site (http://www.consumercomplaints.in/complaints/nokia-c125003.html). Where some discussion is going on about Sangeetha mobile reliability, when I read those comments I was bit concerned, But I have seen Mr. Ali himself has replied / clarified the doubts and gave the required mail id’s for contact.
When I see Mr. Ali’s replay I got some breath and send the mail to him about my issues, next 10th minute I received a call from Valacherry outlet from Mr. Murali. He told me that my issues will be resolved today itself, as he said my problem has got resolved in the same day. Thanks Murali

Special thanks to Zen mobiles for their quick response and support, this is a great mobile having a good functionality within the small budget, my suggestion for Zen X450 mobile should have the PC connectivity since it is supporting 8 GB memory. There is no sense if you don’t have the PC connectivity. Hope they will take care of the future products. Anyway thanks for the active support.

Ali, when you are saying all these stories, why cant you fix the issues that this person is having who gave the below details.

Explaining and talking to the customer does not provide confidence, fix the issues on spot.

Invoice No. SI/SRN/4040
Invoice date: 22/11/2008
Loaction: Sangeetha, Srinivasanagar

hi ...i have buyed an nokia 5130 mobile in sangeetha mobile show room ...within one month my mobile was theft in bus...i have already paid insurance for my mobile...now i have financial problem, so i cant go for new mobile ...so i decided to claim insurance for mobile..so i went to showroom and asked, they said to give some proofs den i submitted every proofs and den they are saying me to sent every detail to banglore ...this s not my job to do...i have to complaint ur manager or owner... show room in keelkatalai at chennai ...pls call me and give good response...i hope u ll help me thank u

hi .i am meeran .i have buyed an nokia 5130 mobile in sangeetha mobile show room ...within one month my mobile was theft in bus...i have already paid insurance for my mobile...now i have financial problem, so i cant go for new mobile ...so i decided to claim insurance for mobile..so i went to showroom and asked, they said to give some proofs den i submitted every proofs and den they are saying me to sent every detail to banglore ...this s not my job to do...i have to complaint ur manager or owner... show room in keelkatalai at chennai ...pls call me and give good response...

All those who write nonsense about sangeetha Mobiles without disclosing their identity are coward.It may be the same person writing numerous times harping on the same useless issue which he himself know that it is not correct. It is because he would not have even visited any showrooms he may be front for someone or even a cheap competitor.Sangeetha need not responds to all the fake mails.Any genuine customer who has real grievance he should approach HO with his complaints or even write to the concerned mobile company about the fake issue.It is useless and only who has nothing to do with mobiles writes these fake mails.

It is not correct to write that everything is wrong in sangeetha. I had a good experience while shopping with sangeetha.

Nokia — insurance not settled

i claimed for insurance long back my case is not settled so for.latest i spoke to i/c of tamilnadu.i purchased from sangeetha moble kilkattalai chennai-600117.3 months completed kindly do clear my insurance claim.the case is well known to dilip at bangalore and i/c of sangeetha mobile kilkattalai branch.

don't purchase in any sangeetha mobile shop they are frod the costumer

my nokia n8 mobil was theft in a village . wat should i do now ? with insurance policy wat should i apply ? FIR should be taken from that villag or from the city from wher i bought ? police people saying no fir required for mobiles but insurance people saying its necesay...do u replace new hand set if FIR was submitted to u ? will u repalce for normal theft or any violent theft only ? plz do need ful

Hi All,
I want to bring out a similar experience which i had with sangeetha mobile store, I bought a c2 mobile on the 22nd of october, in around three days of purchasing my battery would not get charged and would get switched off, i went to the show room, after which they opened a new sealed Nokia c2 pack and replaced my cell battery with it, and in agin two days the same issue happened and got the battery replaced for the second time, and at last i was not able to switch on my mobile at all.
I went to them for replacement for which they disagreed saying that it is not covered under their policy, and asked me to go to a nokia showroom and re-install the software, I blased those guys and finally they agreed to provide me insurance.
Claiming issurance is another tedious process, We need to go to jayanagar get an estimation letter and then submit it at JC road office, and the timings to submit the insurance is from 10.00 AM to 3.00 PM and on Monday to Friday, only the concerned person should go and submit the docs, i had to take one day off from my office just to submit them. Now it has almost been around 3 months and i am still fighting for my mobile to be replaced.

sir the fellows in sangeetha are too rude wen we return to ask any information. but at the time of selling they beg.

Waiting for the reply.

Rgds,
Kamal Rawat
Reach# [protected]
----- Original Message -----
From: "Kamal Rawat" <kamal.[protected]@newgen.co.in>
To: <[protected]@nokiacareindia.com>; <[protected]@hcl.in>
Cc: "Amit Aswal" <amit.[protected]@in.ibm.com>
Sent: Wednesday, January 21, 2009 4:27 PM
Subject: Handset Problem


>
>
> Dear Sir/Madam
>
>
> I have NOKIA 5610 Handset since 15 Jan 2008. But unfortunately, My
> handset is being replaced/repaired 4-5 times during warranty period itself
> because on
> one problem or other.
>
> I have trusted on Nokia because Nokia is undoubtedly the Market Leader in
> this segment and well known about their service and reliability. But I am
> feeling tremendous problems with my handset for alst 6 months and I am
> facing lots of problem due to this.
> Problem are :
> (1) Broken music slider( however i do blame myself for the same..but this
> should be a shame to design engineers of this phone for recommending such
> a fragile slider.
> (2) The recent problem is that I am not getting any kind of display, even
> I tried to remove the battery, and put it back in result is that i got
> inverted (upside down) display . after some time no display problem
> persists ..screen becomes dark BLACK and then after some time its work
> normally ...
> (3) Noice when music running
>
> so pls ensure this time that handset problem does not occur again as the
> warrenty period only remaining one month
> I am already submited my Handset at your Nokia care (E-3, L.G.F.,
> Main road Kalkaji) Service Centre.
>
> I request you now please Resolve my handset Issue.
>
> Details are :
> My Ealier Job Sheet NO : (30/April/2008)
> Document No: COC /1500/[protected]
> Jobsheet No : [protected] .
> Jobsheet date: 17/01/2008 .
>
>
> Current Job Sheet NO
> Job Sheet NO :[protected]/090120/29
> IMEI NO : [protected]
> Product Code : 0552249
>
>
>
>
> Thanks and Regards
> Yours Sincere Customer
> Kamal Rawat

Some weeks ago I bought a Nokia N85.
I tried to activate Tetris (and after other games) and I received the message "Timeout HTTP". I thought that probably the activation code was lost, so I bought the game. When I tried more and more times to activate the game the result was always "Timeout HTTP". I tried to change the N-Gage settings without any result.
Please take note that the other connections run very well!!!
After I tried to re-install N-Gage and then I re-installed Tetris too, but the results are always "Timeout HTTP".

I'm very disappointed; I hope someone can help me

Best Regards

Nokia — Mobile Set Replacement

Sir,
I am Nokia Customer and I have purchased a Nokia 1112 D Blue IMEI Number [protected] and battery number 06704954379950306111501236 from your authorized dealer M/S Shri Rajeshwar Telecom & Photocopiers at Jodhpur (Rajasthan) on October 10, 2007.
I have felt some problems in this set after purchasing it. I told about the problems to your dealer. He has taken the battery for replacement but I observed that the Nokia Mobile set given to me has some problems and is not working properly also. I am not satisfied with this Set because I have tested this set with new battery from another new set. I again told about this to Dealer but he has refused to change this Set and told me that "Once we sold the set we do not have any responsibility therefore customer should go to NOKIA service center directly".
Sir, I am Nokia Customer since last ten yrs and now I am facing the problems in your branded Mobile Set. I need your assistance for resolving my problem
I have original bill of this set from your dealer's shop. Neither I have received replaced battery yet nor any response from the Dealer. These types of act are a type of cheating and it will be my constraint to go the consumer court against your branded Nokia Company for replacing the out of order Mobile Set.
.
Thanking You.
Yours Faithfully
Babu Lal Prajapat
160-A, D- Sector, Pipli Chouraha
Shankar Nagar, Pal Yojana
Jodhpur (Rajasthan)
Mob [protected]

Nokia Pvt Ltd. — Faulty set

To,
Complaint Officer,
Nokia India Pvt. Ltd.,
Gurgaon, Haryana.
Date - 17th March 2008
Kind Attention Sir/Madam,

Kindly note that I had purchased “NOKIA handset 5310 Xpress Music” from Kanpur on the 12.12.2007. Soon after the purchase, I had a problem with the camera of my phone. Whenever I used to switch on my camera, it used to show CAMERA ON STANDBY MODE and at the same time the BATTERY OF MY PHONE WOULD DISCHARGE VERY QUICKLY. In idle state the phone would show low battery in appx. 10 hours. The reason for buying the phone was the long 22 hour playback music battery backup which proved to be false.
With the same problem, I gave my handset at the APEX NOKIA authorized service centre at Somdutt Plaza, Kanpur on the 18th of January 2008. As per the desk occupiers of the service centre my handset had gone to the company for repair (i.e. Lucknow – as told by the service centre people). The set was in the customer care for appx. 2 weeks and was delivered to me in the first week of February with camera in a working condition. But as time passed by, I encountered the same problem in my handset within a week from delivery of handset. So I deposited the handset at the same service centre on the 15th February 2008 whose job sheet number is[protected]/080216/36. Till today, i.e. 19th April 2008, I haven’t received my handset. I am very dissatisfied with the service carried out on my phone. For the same reason I am not looking forward to collect my handset from the service centre and want my FULL MONEY REFUNDED as paid by me during the time of purchase. Else I would like to file a case in the CONSUMER COURT against NOKIA INDIA Pvt. Ltd for cheating upon its customers by publicising wrong information about the battery back-up and distributing defective handsets in the market
As a matter of fact, even after shelling Rs. 10, 600.00 from my pocket, I have been able to use the handset in proper condition for less than 1 month.
Also I want inconvenience compensation for making me visit the service centre for innumerable times and also calling the customer service again and again. Because my phone was new and I expected a reputed company like Nokia to solve this problem early, I couldn’t even buy a new handset and because of same I suffered huge losses in my business and personal affairs.
Also I need a compensation for the mental torture and frustration for every time I visited the service centre.
Kindly note, I don’t want replacement of handset because my 5 yrs faith in NOKIA handsets has been lost and I don’t wish to continue with any NOKIA handsets further.

P.S. i have spoken to the company representatives in gurgaon and also calcutta about the matter who diverted the problem to the UP cordinator who hasnt done anything regarding the same.



Thanking you.

Nokia N95 8Gb — Replacement of set

Dear sir/Ma'am,
This is bring to your notice that i purchased a Nokia N95 8GB from Arena mobile hut. shipra mall. Ghaziabad on 3/3/08. This mobile is infested with certain technical problem. After service twice in very short period its not working.Sometime the phone gets hang. I expect my value of money from your side.Kindly replace the phone as early as possible. Because such cases not be ignore..Revert me soon with your valueable responce..

Regards/Suraj

I Had bought nokia e90 communicator in month of october 2007and my phone is in warranty period.Now it is giving networking problem so i had given it for repair on 24th june at GREEN PARK-NOKIA CARE CENTER, its been 11 days and the problem has not been rectified by nokia.Iwant to ask nokia people why are they delaying and are not able to satisfy the coustmer.Iwant an answer to my complaint or replace the phone otherwise i will take the help of media and consumer court.MY complaint job sheet no.is [protected], its shameful to say ha nokia cares for coustmers.Apart from been such a big brand it has extremely poor coustmer service.

Hello

My Nokia N95 giving lots of problem first its screen show all digits in single colour (i, e green, pink etc)but now its total off (it's not showing anything on the screen) .only i am reciving incoming calls.which i have taken 4 month back from Qatar(Emirates)its is in Guarntee period but now i m in HYderabad(India).i visted to Hyderabad Nokia Customer Care they are telling for service its charged 3000/- Rupees ...Pls tell me what the procedure to exchange phone here in Hyderabad...


Alishba

Nokia — Replacement N95 8GB

We are shocked to bring to your knowledge that we have recently
purchased the above-noted set from Cell u com one of your outlets in
lucknow which is infested with certain technical problems. The phone
also hangs.I have been a user of nokia for the last 15 yrs...I had
purchased a N95 8GB, the third day the camera's window got shut down
when I complained about this and wanted a replacement they sent me to
the nokia care centre where they said this was a software problem. Now
again the window of the camera is shut down and today they are asking
me to send the same to delhi nokia care... Since we have purchased
the phone at a very dear price, we expect full value for our money and
ask you to replace the set at the earliest. Also ensure that such
problems do not creep up in future and that our faith in Nokia remains
undaunted
In anticipation of your prompt response,

IMEI Number [protected]
Battery Number[protected]
Charger Number[protected]

Nokia N95 8Gb — DISPLAY COMPLAINT

We have made a complaint on 20/05/2009 to your customer care centre, Kottayam for the display problem by NOKIA N95 8GB. They informed us that display components will arrive soon. Now 2 months over till now no response from your side.

I have a nokia n95 and its flex got cut i got it fix but now the lcd is said to be malfunctioning also and when i went back i saw this other guy whose flex of his n95 is also broken. nokia should do something about this

I had puchased a Nokia Mobile(6500) Hand set on 05-05-09 from AM Mobile Telecom Pvt. Ltd., Shop NO.039B, The Metropolis Mall, Hiland Park, 1925, Chak Garia, Kolkata-94. But from the very first day Battery was being out of order and some pushing problem was also occurs. I had already complained so many times but they advised for servicing. As I am in within warranty period so it should be replaced by new one because fault arise from the very first day from my purchasing day.
So I earnestly request you to change my hand set by new one as early as possible.
Thanking you,

With regards,

Sibsankar De
SDE(IR), BSNL, Salt Lake, Kolkata.

Nokia Mobile — Faulty Mobile set

Dear Sir,
With due respect I beg to state that I had purchased a Nokia Mobile Hand set(Model-6500 black, IMEI-[protected]) from AM Mobile Telecom Pvt.Ltd., Shop No.039B, The Metropolis Mall, Hiland Park, 1925, Chak Garia, Kolkata-700094, Ph. No.[protected],40011246, Mobile-[protected] on 05-05-09. But its a matter of pity that from the very first day I had been facing various problem regarding Battery and push button. From that day I had been informing so many times to particular shop. Once they changed the Battery but same problem is still remain. Now they advice to submit the Hand Set for servicing. But my question is why I submit the Set for servicing as the fault occurs from the very first day of my purchasing and within a warranty period. It should be changed by new one. I had requested so many times for change the Hand Set but all my endevour was went in vain.
Nokia as a reputed company why harash the customer. It should be rectified.
So, I therefor earnestly request to do the needful so I get the new set instead of old one keeping the renowned (Nokia)company name broadly to the customer otherwise I compel to goto Consumer forum.
Thanking you,
With regards,

( Sibsankar De )
SDE(IR), BSNL,
CMTS, Salt Lake, Kolkata, W.B.
Ph.No.[protected], [protected], Email: [protected]@yahoo.com.

Nokia Mobile Hand Set — Faulty Handset

Dear Sir,
With due respect I beg to state that I had purchased a Nokia Mobile Hand set(Model-6500 black, IMEI-[protected]) from AM Mobile Telecom Pvt.Ltd., Shop No.039B, The Metropolis Mall, Hiland Park, 1925, Chak Garia, Kolkata-700094, Ph. No.[protected],40011246, Mobile-[protected] on 05-05-09. But its a matter of pity that from the very first day I had been facing various problem regarding Battery and push button. From that day I had been informing so many times to particular shop. Once they changed the Battery but same problem is still remain. Now they advice to submit the Hand Set for servicing. But my question is why I submit the Set for servicing as the fault occurs from the very first day of my purchasing and within a warranty period. It should be changed by new one. I had requested so many times for change the Hand Set but all my endevour was went in vain.
Nokia as a reputed company why harash the customer. It should be rectified.
So, I therefor earnestly request to do the needful so I get the new set instead of old one keeping the renowned (Nokia)company name broadly to the customer otherwise I compel to goto Consumer forum.
Thanking you,
With regards,

( Sibsankar De )
SDE(IR), BSNL,
CMTS, Salt Lake, Kolkata, W.B.
Ph.No.[protected], [protected], Email: [protected]@yahoo.com.

Nokia Mobile Hand Set — search of nokia mobile phone

Today in mumbai i had lost my nokia cell phone. its very important for me.can you help me to traced out this cell will help me please my cell details are-NokiaE90-1Mocca WLAN:001ADC041766 IMEI:[protected]

Hi,
My mobile nokia 7310 keypad's key 7, 8, 9and volume control are not working.
i guess there is some proble in design.i have repaired 2 times, it works fine for 1-2 months again same problem comes.
this is 3rd time i am facing the same problem.Now my warranty period is over.Can i replace my cell with any other nokia mobile now?

[protected]@gmail.com

I have purchased a Honda eterno scooter on 27.08.2007 from M/s Globus Motors (P) Ltd Saraswati Vihar bearing invoice no. 07IN02631.I have reported several complaints regarding engine oil gets exhausted after every[protected] Kms but no satisfactory solution has been recieved.When i approached to service center they asked me to come with the service booklet because your engine is having d problem if d scooter is in warranty it will costs u about Rs.1500 and if it is not in warranty it will costs you Rs 8000.On submitting the booklet and keeping the scooter for 5 days they have returned the scooter as it is by saying that your scooter is working properly.
Pleas give me some suggestions.

THANKS

i have a mobile n0kia 3110c. in its a virus connected send your suggestion for remove virus

I lost my Nokia Mobile 2310, IMEI no.[protected] having prepaid BSNL sim No [protected]. Is there any way to trace it?
Monika Dhote
NEERI, NAGPUR

I have lost my my Nokia N-70 (M) mobile on 16.03.09 at 2 p.m, while travelling in a private bus no 73 from barakhaba road towards anand vihar. Someone has stolen my mobile in the bus itself. It's IMEI no: [protected]. please contact me tracking my mobile

Thanks
Swadhin Sarangi
[protected]

I have lost a new N82 in St Stepehens college in the morning around 7am.My IMEI no:[protected] please contact me tracking my mobile

thanks
navandeep matta
[protected]

hi,
this is raman parbhakar i have a request please tracking my nokia N 73_1music edition black, it was stolen on 12/03/2009at11.00 am, in Ranjit sagar dam jugial colony pathankot punjab
please help me for tracking my phone otherwise providing a gsm tracking software please.

thanks alot...
IMEI No.[protected] Model No. nokia N73
thanks alot with regards
ramanparbhakar

india.
E mail :- [protected]@yahoo.co.in

Lost Nokia N73 Music phone on 21.04.2009 at 22:30 hrs

IMEI no. [protected]

Please help

lost my Nokia 630 cell phone The IMEI no. is [protected] and cell no. is [protected], please help to find it

sir i have lost my ph in gurgoan while i m cuming back my party in night amd we have stop our car to eat somthing than and dere some body taken my ph from car..can u plz help me out plz sir its an request...
name-litasha sharma
address-wz 106/135 rajouri garden 1 floor extension new delhi 110027
phone model-e 71
make-nokia
cloure-white
last used no.-[protected]
[protected]@yahoo.co.in
missed date-07 june 2009 around 1 am
imei no-[protected]

LITASHA SHARMA
[protected]
THANKING YOU

NOKIA E-71 — Nokia E-71 stolen

Dear sir

My mobile phone is missing and i have filed an FIR vide FIR number 1000 in Jadavpur station-kolkata, please find under mentioned the information required by your good self

Name: Satyajit Biswas
Address: 62/2E P.G.H SAHA ROAD, KOLKATA-32
Phone model: E-71
Make: NOKIA
Last used No.:[protected]
E-mail for communication: satyajit14.[protected]@gmail.com
Missed date: 12/06/2011

IMEI No:[protected]

Request you to find my mobile phone ASAP or simple block it.

Regards
Satyajit Biswas
Dear sir

My mobile phone is missing and i have filed an FIR vide FIR number 1000 in Jadavpur station-kolkata, please find under mentioned the information required by your good self

Your name: Satyajit Biswas
Address: 62/2E P.G.H SAHA ROAD, KOLKATA-32
Phone model: E-71
Make: NOKIA
Last used No.:[protected]
E-mail for communication: satyajit14.[protected]@gmail.com
Missed date: 12/06/2011

IMEI No:[protected]

Request you to find my mobile phone ASAP.

Regards
Satyajit Biswas
[protected]

SIR,
I lost my mobile phone ( IME NO:[protected]) the phone number is Airtel: [protected] I lost around 02:00 a.m,[protected], traviling by bus NO: 3820 PARLI to AMBAJOGAI, Pin:431517 Tal.AMBAJOGAI, Dist.BEED, MAHARASHTRA.

SIR,
I lost my mobile phone Nokia6233 ( IME NO:[protected]) the phone number is Airtel: [protected] I lost around 02:00 a.m,[protected], traviling by ST. bus NO: 3820 PARLI to AMBAJOGAI, Pin:431517 Tal.AMBAJOGAI, Dist.BEED, MAHARASHTRA.

2600 ime ?

nokia 1650 Complaints - lost my mobile( IME NO:[protected])
View all nokia1650 complaints
nokia1650
Posted: 09/10/2009


lost my mobile( IME NO:) [protected]
LOST MY MOBILE

SIR,
I lost my mobile phone ( IME NO:[protected]) the phone number is [protected] I lost around 03:00 a.m,[protected], at Malakpur Greater noida

iam giving acomplaint to nokia complaint section to recover my cell by using my mobile ime number .i request you to inform the details about my mobile .to my e-mail: [protected]@yahoo.com

SIR,
I lost my mobile phone Nokia 5030 ( IME NO:[protected]) the phone number is Airtel: [protected] I lost around 04:00 p.m, 20.03.2010, in my house and son friends are playing at that time Chennai. so please disconnection all thing and give and suggestion.

Nokia6233 — nokia promo prize

I am ABDUL RAFAY from Pakistan. I have received a sms regarding nokia promtion award. The content of sms is
"UR GSM NO has been AWARDED £750,000.00GBP FROM NOKIA MOBILE DRAW UK.TO CLAIM SEND UR NAME,GSM NO,ADDRESS..TO DR.Falix Ford Email:[protected]@gmail.com"
plz tell me about this..what can i do?
is it true or not?

This is true what you are saying my friend. Im having the same problem too with my phone which i bought in october in australia. This month, the right speaker has stopped working!!! When I go on the net, they were many to run into the same issue. It was always the right speaker. Some run into problem with the speaker after 3 weeks of purchase some after seven weeks.

For the battery they should give you a new one if they didn't give yours!

Nokia N82 — phone hangs

my phone n82 has been repaired twice through nokia care, still having d same problem.it hangs atleast twice in every hour.

should never go 4 nokia

NOKIA N82 MOBILE PHONE — Problems in Phone

JOB Sheet #[protected]/090623/30. Complaint # 1-[protected]
This is in Reference to my New Nokia Phone N82 which i purchsed on 15/06/09 and went to NOkia Care shop with Queries on

23/06/09. My new phone was opened and i was told that it will be sent to Head office for repair, which was really amazing to

listen for a new phone.
Queries i had was : 1> Phone getting heated up while video recording. 2> Keppad making noise as not fitted properly. 3> Error

msg while connecting TV out cable (USE PHONE MICRO PHONE). 4>Software not upadted. 5> Phone getting hanged while using.
I really wonder what quality checks nokia does before manufaturing phones. Since the time i have given my phone i am

following up with customer care, sometime they tell me 10 working days and sometime they tell me 15 working days to rcve back

the handset. And when i called up on 02/07/09 nokia care shop told me that it was repaired and they will call me when rcvd

from head office.
Is this is why i bought new phone so that after using for 4 days i give it back to nokia to REPAIR and the u repair and give

it back to me. I am really frustrated coz i being from middle class family cannot afford costly phones and after buying a new

phone so many problems and then nokia is repairing this and sending back. I really doubt what is wrong with such a big

company.who is not even bothered to do quality check of phones before selling.
I was expecting to get a new phone. i have emailed Care shop on ([protected]@nokiacareindia.com) rearding this and also

informed cust care that i dont want the same phone back with so many problems in it, but no reply from any where.
I am rally shattered with wat is happening and really cant take this any more. I want this email to be escalated to higher

authorities of nokia and want a reply on this by them. Such customer service and Quality of phones really not expected from

nokia. Also please let me know if when we buy a new phone are such problems expected and if it is strat writing in th user

manual. Please reply atleast once now and let me know. I also want email adress for some higher authorities so that i can

directly contact them.

[protected][protected][protected][protected][protected][protected]---
This above email was the first email i tried sending you guys but your fantastic website never works. Anyways After so much of harresment you finally repaired the phone and i went to collect it on THursday 9th July. How amazing all problems still there. And you customer care team, NOkia Case Shop and your complaints team say that they do Quality check of the phone before giving me. So now the care shop is telling me that they will again send it to head office and i have to wait for more 10 20 days. what he hell is going on now whats wrong with your services. Above that when i when to rvce the phone on 9th it has so many scratches on the screen and a thin plastic filament which is suppose to be on the keyad was missing. Is this is the way how phones are repaired and manufactured. LET ME TELL YOU THIS IS MOST HORRIBLE, PEATHATIC SERVICE ANY COMPANY WILL EVER GIVE. AND NOKIA HAS PUT UP HOARDING ALL AROUND THEIR SHOP AS MOST TRUSTED BRAND. IS THIS IS WHAT TRUST MEANS. PLEASE EXPLAIN

ASIF SHAIKH
[protected]@intelenetglobal.com

NOKIA N82 MOBILE PHONE — NON WORKING OF MOBILE PHONE

SR MANAGER
NOKIA INDIA LTD
Sub:REPLACEMENT OF NOKIA MOBILE PHONE NO N82
I am grieved to bring to your notice that I had recently purchased the above noted set on 26/10/2008,which is infested with some technical/software problems.The moment I insert 2GB Memory card in the slot the phone gets hang.Within a period of 9 moths thrice the phone was given for repair.The phone was sent for repair to your Delhi office which was delivered to me after 20 days creating lot of inconvenience to me.Can I not expect full value of my money and ask you to replace the set at the earliest.Further to my utter surprise the same problem has again developed.
2.Please ensure that the new phone which i expecyt you to replace is problem free and that my faith in Nokia remains undaunted.
Yours faithfully
HARDIK JANI

NOKIA HANDSET N82 — delay in handover my set

before some day i switched off my cell phone. after that when i switched it on then it did'nt get on. then i registered my complaint with nokia care center solan himachal pradesh. they told me switch got broken i said them repair it after one hour they called me back and said your cellphone display got broken. I said them to repair it and give me my set back.they said to me that take your set after 2 days.But now one week spent no cellphone hasbeen given to me.They sying that only tomorrow tomorrow all thatTEEL ME WHAT SHOULD I DO NOW...................how should i beleive that the dislay which is repaced by them will work properlly.....in between that i have only 5 month warranty left.

5610 xpressmusic(sliding model) — screen blank,hanging

I bought my handset on 6-04-08.But within 20 days of purchase it started creating problem it screen gone completely blank n it start hanging also.I gave it to nokia care for replacement but they refused sayin that its not under company's policy.They tried to repair it but it started creating same problem while testing.Now cel has been sent to company i request you to kindly replace my handset bacause there is no gurantee that this set can function properly for even 6 months.I also request you to kindly consider this piece as defective set.Nokia being market leader has its own reputation in market but such kind of incidences has completely given me a shock..I trust Nokia a lot thatswhy i bought this set ignoring all other brands in market.I request you to kindly replace my handset.

i too suffer the same problem in my phone! what to do?

Nokia 5610 Xpress Music — NOT WORKING

DEAR CUSTOMER MANAGER
I HAVE PURCHASED NOKIA 5610 XPRESS MUSIC ON 26/03/08 AT RELIANCE DIGITAL SHOP AT VASHI ON CREDIT CARD. ON 21/06/08 IT WAS NOT WORKING BECAUSE THE MENU WAS NOT DISPLAYING AND UNABLE TO DIAL THE NUMBERS. KINDLY CONFIRM THE DEFECT AND ADVISE ME WHAT TO DO.

SAINATH REDDY

Nokia 5610 Xpress Music — improper working of phone

I am having Nokia 5610 Xpress music. it is getting restart often while speaking and while playing music also. I brought this phone in february-2008. I faced the same problem right from the first day. After 45 days, i got it serviced by nokia care.But after one week the problem restarted.the handsfree set also defective. it turns in mono sound from stereo sound while i am listening music after recieving a call.

Nokia 5610 music — Faulty Handset

I have purchased Nokia 5610 music.Within 15 days my handset software was been corrupted, i went to nokia care service center, they took around 5 days to repair my handset & after that my handset performance was been gone slow, & after 1 week of being repaired, my handset software was been again corrupted.
My handset is been purchased 26 days back & i have given my handset two times for repaired, and i have use that handset not more than 11 days.
As this MNC companies are cheating around the people and miss using the Hard earn money of People.
Please Help.

Hi.
The above complaint was written by me.But as i saw many people with same problem.But there is no help from your side.
What is the use of requesting our complaints.

Rishi
[protected]

Nokia 5610 Xpress Music — Change my cellphone

I had purchase above model in april 2008 and sent 4 time for repair but same problem with my cellphone.

I request to change my cellphone. Detail of cellphone and complaint no as below------

Purchase Date-----12/04/08
Model-----Nokia 5610 Xpress Music
IMEI NO---[protected]
Complaint No--237g803


I hope it will resolve soon...Awaiting for your quick and positive response.


Regards

Sachin Agarwal

+91-[protected]

Nokia 5610 Xpress Music — Phone Crashes quite often

I have purchased Nokia 5610 Xpress music on 2nd march
from that time it has gone to nokia care 4 times for the same reason.
It crashes and never start until it is sent to nokia care . I feel they
have sold me a faulty product and although in my third complaint I
requested them to replace my handset they never did that.
Consequences : Although I use to backup my phone data regularly but still
being unsure of the fact that when its going to crash i often loose
important contact along with suffering from being in a state of no
connectivity for 3-4 days when my phone crashes.

5610 xpress music sliding model — Complaint

I am one of the oldest customer to Nokia.I had purchased this handset in the month of sep 08 in pune.I had submitted my nokia 5610 on thrice to in Nokia Care pune (pune satara road center).Everytime i give it in Nokia Care there's some or the other problem which i face with the handset. Same answer is given when asked for replacement.That its not under company's policy.Also when asked for the supevisor, they make some sit who even is not wellversed with the hardware knowledge nor the handset.Request to look into priority.

Nokia 5610 Xpress Music — no display

sir,
My new nokia 5610 (2 months), there is no display . Thereis incomming calls and outgoing calls, also messages are comming . It is made in finland and it has 1 year warrenty.

Nokia 5610 Xpress Music — It stops working and later restarts.

My Nokia 5610 xpress music mobile set goes black out frequently and begins to restart later automatically. It happens during attending calls or listening FM radio or even in standby mode. The dealer asked me to change SIM card. I had changed the SIM. But still the irritating problem continues. I will tell all the viewers to avoid this set. Never u should buy 5610 xpress music.

Nokia — Application crashes

the Nokia Handset, Product code 0511150, GSM, Model 3315 has stopped functioning all of a sudden on 4th March, 2009. This was purchased by me at the the end of October, 2004. The entire application has been crashed. The handset has been given to M/s. MAA Communication, B-36, Guru Nanak Pura, Radhu Place, laxmi Nagar, Delhi on 4/3/2009. They have indicated approximate expdenditure of Rs.250/-. Kindly indicate whether the services/repair work will be dependable.

Tapan Bhattachara

Dear.

I am a customer of nokia . I have purchased a set 7310C on 22nd december from nokia priority dealer jain times 1 S.P Mukherjee road kolkata-700025. After using the set for 1 week on 7th jan its keypad becomes hard, when i go to the jain times they send me to nokia care AM MOBILE TELECOM PVT.LTD.

They take my mobile and give me a jobsheet where the delivery date was given 23rd january, but after repeated times i have visited to nokia care but they didn't give me any positive sign from their side . On 2nd february they give me one number 30303838 . After calling on this number they told me that my set is ready for despatch . But till date i didn't get my set. From Delhi they give me a complain number 2-3T0DV5. Day by Day i am getting no support from their side They are giving me no positive answer .

Please look into this matter seriously


RAJU KUMAR SHAH
[protected]

Yes, Nokia 5610 is the worst model in Nokia. Often it gets struck and display is not working.
And the music slider has got broken.

Nokia 5610 Xpress Music — A Corrup OS - Nokia 5610-A Musical adventure Ideal Punchline

I am facing the same issue. Its been twice that the phone has crashed, it keeps on restarting twice every hour and finally its the time of the 3rd visit in 1 yr. last time Nokia researched on this phone for 1 month and it still didn't run for a month.

Very unfortunate that after having been a Happy, satisfied and hence, loyal, to nokia for my previous models, 3315, 7650, 7710 and N72 &N70, I'll have to look for other options.

Navigation keys fault.

I brought Nokia 5610 last year 1st week of April for Rs.12.500 and today all of sudden the navigation keys are not working, Took the complaint to nokia care center and they say the inner cable is been damaged and they don't have any stock to replace it. Asked for 15 days time to repair it. when i asked about the cost the service center Manager said Rs.[protected] approx.

Cable cost Rs 2750 its ridiculous. I request the concern authorities to take necessary steps to stop these menace and take action against the Nokia Care Center who loots/cheats the consumers who do not know much.

dear sir,

i had bought my nokia 5610 music express mobile phone in saudi arabia. but it is not working at all. hanging and no seeing display. may be some technical problem. now i am on vacation in my native place kerala. so may i kindly requesting to you to get change my hand set as soon as possible. and also let me know what is the next step for service the same at trivandrum service center. plase advice !. i am wating for ur immediate action.

thanks

visakh

i need an PUC code for nokia5610 xpress music please hep me...

my cell restarts automatically every now & then & also no application file opens

Yes I too face the same problem of display for xpress music 5610.I have a dark display sometimes, an inverted display or a mixed colour display.My music slide bar is also broken.I have bought the phone from oman and it doesnt have a warranty in India.I'm trapped.What to do.

I know the nokia care centere at trivndrum sucks. to Replace a display and slider switch Nokia care at Pattom(Smart Care*) trivandrum quoted Rs 3500. Thinking its too costly i approcahed nokia care at Vazhuthacaud(M/S POWERLINK ). The first thing the service agent told was the device has come in contact with water and thats the reason its not working... which surprised me since the mobile never came in contact with any type of liquid. The service agent offered to fix the device in a week provided the spares are available. after 1 month and 2 weeks he still says the spares are not available or has come but all those came were faulty. Finally on Jan14, 2010 he reeturned the mobile saying spare not availabe. Disapponited by this i approcahed a private firm that reparis mobile at spencer junction, trivandrum and he said he would fix the mobile in an hour. In an hours time the mobile got a new diaplay a new slider switch and also the connecting wire and also an update of firmware. it just cost me Rs1500 and the mobile was in usable conditon. I suggest any one at trivandrum having problems with mobile arrpoch this shop. its in ANNAS ARCADE, SPENCER JUNCTION, M.G.ROAD, THIRUVANANDAPURAM, on first floor just opposit to lift

************************************************** Hell with nokia care**********************************************

N82 NOKIA — regarding secret no in N82

Dear sir

To day i loose my phone at out side. is it possible trace my phone through airtel network. Some body telling that secret no inside phone, is it coorect or not.

regards
Ramesh