Nokia India Complaints & Reviews

Dear Sir,

This is Hitesh Taparia here. I lost my Nokia 2870 mobile, IMEI NO. [protected]. My mobile is lost from Railway station, Barmer. As per police advise, I have neither blocked my sim card nor handset. Could you please let me know if it is possible for me to trace the handset from the above-mentioned IMEI number?
Sir, mobile tracing is only way to picked up the thief. Please help me out.
Kindly note that I have already made police complain in Barmer police station on 16th Dec-2008. Till the date I have not received any updates on the same.
Please help

Thanks

HItesh Taparia
Mo.No. [protected]

Sirs,

I had purchased Nokia BL-5C battery(S.No[protected]P[protected] from M/s Mobile Planet, DDA Shop No 9, Distt Centre Janakpuri, New Delhi-58 vide cash memo no 143 dated 17.12.08.

Within a week itself, the battery started giving problems. Even after charging it fully, it used to get drained off very fast(sometimes even in the middle of the conversation). On approaching the dealer from whom I purchased the battery, he refused to entertain the complaint or give me a replacement. He simply washed his hands off the episode, saying that it was the duty of the customer care department of the company to give the replacement.

I then approached the Nokia Customer Care in Distt Centre, Janakpuri. They too pleaded helplessness, saying that they do not keep the spare batteries for replacement in stock, and that I would have to deposit the battery, and get the replacement after a week or so. The dealer as well as customer care department refused to give me a standby replacement.

Now it is well evident, that mobile is the only connection to the world while you are on a move. And without a battery in my phone, I'm virtually cut off from the world, and losing important business calls. All this is having a disastrous effect on my business.

You are requested to kindly intervene in the matter and give me appropriate redressal.

S.K.SACHDEV
GH-9/612, Paschim Vihar,
New Delhi-110087
[protected]

Recieved mail from Nokia Promotion for award. Please see attached mail and bring the culprit to fustice.

k prasad

Managing Partner,
> Premium Adverts Limited,
> Payment Agents Nokia 2009 Promotion.
> London, United Kingdom.
>
> Dear Winner,
>
> Thank you for contacting us. We received your email regarding your winning
> notification sent to you.
>
> I am Mr. Martins Charles, your claims officer. Am in position to confirm
> to you that your email address won a lottery Prize in the Nokia 2009
> Promotion held in United Kingdom, which amounts to GBP 2, 000, 000 (Two
> Million pounds) attached to the reference numbers (NK-L/[protected].
>
> I say congratulations for being the owner and user of the email address
> attached to this prize. Being in this position, I can understand that you
> are not sure of what to do, but let me assure and guarantee you that it is
> my duty to assist you, and I will assist you in every manner possible, to
> ensure that you claim your Lottery Prize.
>
> We would like to know you a bit better, hence the information, which I am
> going to request of you below. But before that, please be informed of the
> following:
>
> 1. The prize, which you have won, has not attracted a ticket, therefore,
> the prize is uninsured. Because the prize is uninsured, we are not in
> position at anytime to access your prize or restrict you from claiming
> your prize. You have absolute right to claim your prize and utilize it as
> you deem fit.
>
> 2. Because your prize is attached to the ticket numbers attached to your
> email address, we do not know you personally. As a result, your prize is
> presently being deposited in a Suspense Account with our paying bank. We
> propose that your Lottery Prize would be transferred to you via banking
> channels. However, the prize cannot be transferred directly out of the
> Suspense Account with our paying bank, because for a transfer to take
> place there must be a signatory to such account, and the Suspense Account
> in which your Lottery Prize is deposited presently has no signatory.
>
> 3. You would therefore be required to open a Personal Account with our
> paying bank, and after this is completed, your lottery prize would be
> moved out of our Suspense Account with our paying bank and lodged into
> your Personal Account with our paying bank, and from your account with our
> paying bank your prize can be wired into any other accounts as you may
> wish.
>
> Having stated the above and hoping that you understand the details
> therefore, I would need you to provide me with the following details to
> enable me proceed with the process of releasing your prize:
>
> 1. Your complete names and physical address.
> 2. Your sex and age
> 3. Your company name and physical address.
> 4. Your private and work, telephone and fax numbers, if available.
> 5. A copy of your internationally acceptable means of identification, for
> example your International Passport, Country Passport, Driver's license or
> company staff ID.
>
> As soon as I receive the above information from you, I would be able to
> advise you further.
>
> I thank you for your understanding, and i say congratulations to you.
> Please confirm receipt of this email, by return email.
>
> Yours Sincerely.
>
> Mr. Martins Charles,
> Claims officer.
> Tell +[protected].
>

there is a security code entered in my handset & i don't know the code.please, help me in rectifying this problem .

Dear Lottery Winner: Prithiviraj Nongthombam,

Congratulations to you as one of this year nokia promotion winner. be inform that you have been selected as one of the lucky winners in the nokia promotion draws and as a result you are entitle to the sum of £200, 000.00 GBP (Two Hundred Thousand Great British Pound sterling). You are in receipt of this mail inform that your parcel containing a winning cheque and other lottery document have been sent to your choosen courier company for them to deliver to you. kindly follow their instruction to enable them deliver their parcel to you.

For your information the adminstrative and insurance charges has been paid by Nokia company, the only thing that you are to pay to the courier company is the delivery charges that will enable them deliver your parcel to your home country. Be inform that Nokia only take care of the administrative and insurance charges for winners and thereby ask any prize winner to come over to our office in United kingdom to claim winning prize. But incase winner reside in a different country and cannot be able to come over to our office to receive winning prize then such winner is thereby directed to pay for the cost of receiving his/her won prize. So you are to make payment for the delivery fee to the courier for them to deliver this parcel to your home address that we have provided to them. Be inform that they may demand their shipping fee to be paid before they commence delivery to you do follow their instruction as the courier is a tested and trusted courier company they have helped us to deliver parcel and other winning packages to winners in different location and they have been doing a great job.

Prithiviraj Nongthombam, attach to this mail is your Nokia winning certificate issued to you as a winner of this year Nokia promo in the new year edition of the Nokia Promo. This certificate thereby certify you a legal and original winner of Nokia Promorion. You are thereby inform that the original copy of this certificate and other winning document will be delivered to you by the courier.

You are to inform us as soon as this parcel is delivered to you by the courier and as soon as you have successfully claim your won prize, to enable us include you to our record as one of the beneficiary of the Nokia Promotion. Be inform that your details will be forwarded to Nokia Inc. the official sponsor of this promo for them to include you on their record.

Congratulations once again from all the staff and members of Nokia Promo Team.

Regards,

Mr Smith Henshaw
Promo Co-ordinator
Tel: +[protected]
Copyright 2008 Nokia.com.eng. All rights reserved

SIR, I HAVE BEEN PROVIDED POST-PAID CONNECTION OF BSNL BY MY EMPLOYERS. THE MOBILE NO. IS [protected] AND THE SIM HAS BEEN ISSUED BY BSNL, BAREILLY, U.P., INDIA. I AM RIGHT NOW ATTENDING AN IMPORTANT CONFERENCE AT MUMBAI, MAHARASHTRA, INDIA AND MY MOBILE HAS BECOME NON-FUNCTIONAL. NEITHER I AM ABLE TO MAKE A CALL NOR ANY PERSON IS ABLE TO CANTACT ME, A MESSAGE OF 'NO NETWORK COVERAGE' IS FLASHING IN MY MOBILE, WHENEVER I AM TRYING TO MAKE ANY CALL AND IF ANY PERSON IS TRYING TO CALL ME HE LISTENS THE COMPUTERISED VOICE 'RIGHT NOW IT IS NOT POSSSIBLE TO CONTACT THIS MOBILE'. PLEASE HELP ME OUT OF THIS SITUATION URGENTLY. YOU CAN CALL MY P.A., NITIN ON HIS MOBILE [protected].

O.P. POONIA
DGM, NCM,
SBI, A.O.,
24, MG MARG,
LUCKNOW

we are very sorry to say, we have purchased Nokia 3600s in your Univercell ShowRoom, UTN 771561, Chennai - 600 014. purchase Date:23.12.2008 for theamount 9800/- Executive Name : Lalitha.M.Roy

from the purchase we have the problem in dialer will not get the clear voice from caller, that is Echo (Speaker problem )

also we have serviced this into two times in the same branch.

still now it will not rectified the problem .

so kindly provide fresh piece or replacement . i am again assure you please arrange to issue the fresh piece with in a week
becase i am working in a sales division, please understand there is no phone (contact no) no work for me, do the needful .

regards
e.mani / g.venkatesan

sir,

i have purchsed Nokia 1202 Mobile in your Show Room "Techno Prak" i have a problem in charging .

also i have given two times to your Nokia Care Service Centre. Rocky agencies on 05.01.09 (this is the third time) ASC - 124_343506, Chennai - 600 014. job sheet no:[protected]/0910105/207

i have fully not satisfie with the service because it is a new piece how it is problem will come also i serviced two times also the problem not rectified .

so please take necessary action to replace and issue the fresh mobile for me .

thanks & regards
venkatesan
[protected]

respected sir,
iam girish kumar ipurchased nokia 6600S on 16-11-08 in bigc(nellore)
in this mobile so many problems sir
1. ring tone voice is very low
2. vibration is very low
3. in screen sometimes suddenly lines will glow and then display will
automatically off and automatically on
4.keypad lighting not working
5. in incoming and outgoing call voice is verylow and call will be cut.
6. in outside also signal is not catching. sometimes switched off is telling.
7. in talking the phone 3 min. after phone will very heat.

iam submitted nokia care(Dr. mobiles nellore) on 29 nov 2008 with ouot
any rectified the problems after 10 days return with me.
second time also iam submitted on 11-dec-08 after 1month new mobile
was be given.in this mobile also same problems iam facing.

i call with so many times in nokia careline not reply.

in this mobile so many problems iam faced money will loss, intrviewed
call will be lossed.

please return back money or different model will be give.

please reply me,

your sincerely

y.v.girish kumar

[protected]

Nellore.

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 6233 set Colour Maroon Batch no. IMEI no. [protected] product code: 0532986 Waranty ref no.APAINY!%1178993

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. Am facing many problems with Nokia 6233 Which is always restarting itself when am changing a theme or using web browser of taking pic from camera with phone memory as storage device, I gave three times in warangal and two times in New Delhi for Nokia Care they returned me the same mobile with just updating the software which is causing the same problem again and again. Am not at all satisfied with your product which is causing problems only in my mobile not in other 6233 mobiles which is causing waste of money for your product.So I am giving the mobile again for Replacement. Please replace the mobile with new mobile Or fully problem less with some change in hardware/software. The following are the details of my Device and also Job sheet number for your reference .

Jobsheet no 01043403/090109/3
date 09/01/2009
[protected]
Nokia Carw At:
srisri marketers hanamkonda.
ASC[protected]
[protected]@nokiacareindia.com
Hanamkonda, Warangal, Andra pradesh.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Srinivas M

Dear Sir,

I lost my Nokia 3500c (Grey) mobile on 11/01/09 at Thirumala, Andra Pradesh, India.
At the time of loss Vodafone sim card( mobile no. [protected]) was inserted in the device.

IMEI no. [protected].

Please let me know whom to contact to trace/destroy the mobile.

I had purchase Nokia handset 6275 on 22nd Jan 2008. Its costly CDMA phone but till date it has failed for four times. Today I had submitted the handset at Nokia care with having problem 'Inset UIM card". This is the third time this problem has occurs apart from this once middle row key pad has stop working. I am fed with Nokia service. Till date out of 11 month for 4 month the handeset is in Nokia factory. Everytime minimum one month is required to repair the phone. Last time I had already demand for handset replcement. But Nokia people assured me that this fault will not repeat again. This time I am fermed to ask for new handset or to file complaint in consumer court. My latest job sheet number at Nokia care is[protected]/090105/36. Can sumbody pass on my message to Nokia company high authority or send me there contact details. I am working in Tata Motors & in our company since we are using Tata Indicom network we are using Nokia Handset.

I am using nokia mobiles since very long. I don't have any problem of nokia mobile since long.

I have purchased nokia 1600 almost 4 months ago. Suddenly it's charger stoped working. i went to nokia care they have repaired problem in mobile but charger was damaged so they have sent it for replacement.

I have made application on 16th December, 2008. It's date of delivery was 6th January, 2009. I have tried many time on phone call and 3 times personelly visited your nokia care center.(ff/1 shivalik, opp bank of baroda, panchwati, ahmedabad.) Still charger delivery is pending.

This is my first bad experiance with dealing with your nokia product. I have used many nokia products and no problem was there. you your self are decreasing your company's credit. I think there is some problem at your side with dealing with customer or you are not taking proper care of customer.

How can a person use mobile without charger.My regular schedule was disturbed due to your fault. I have also asked for temporary arrangement for charger but negative reply was there. I am totally dissatisfied with your service.

Do as early as possible to make delivery fo charger.

i have purchased a nokia 3500c in august, and till now the piece is giving me problem, i can not switch off the phone, the battery problem, if i start music player, the piece will be hang,

I am not using Airtel text based on air tel wap but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...Thanks for using subscription text based service on Airtel WAP. You 've been charged Rs 10. Enjoy. http://m.igfun.com
i also complained to air tel costumer care. i am facing this problem for past seven days. plz refund the debited value.(Rs 70).
My mobile number no;- [protected]. deactive the same airtel wap test based package.
Kindly do it at your earliest.

Respected Sir / Madam,

This is in regards to my nokia phone model 6500 Slider. I bought this phone on 06/11/2008. This has a faulty display screen has there is a black spot in the screen which is said to be a physical damage by Nokia care center located at Pitampura(N. Delhi) opp metro pillar number 350.
Now this black spots keeps shifting from one place to the other with out leaving any mark at the previous place, which proves that its not a physical damage to the screen but it is a manufacturing defect by the company.
Manager at the nokia care center is least bothered to address any complaint from me this is why i had to approach Consumer Complaint Forum.

I hope i will be given full justice against this issue.

Regards
Chirtosh Gulati

[protected] Forwarded message[protected]
From: Anthony Ring <[protected]@stdnt.lakeland.cc.il.us>
Date: Sun, Jan 11, 2009 at 2:22 AM
Subject: CONGRATULATIONS!!!
To:



NOKIA ONLINE PAYMENT DEPARTMENT
NOKIA BOARD INCOPORATION
3 HOMEFIELD COURT, VICTORIA ROAD
HENDON, UK

GRANT NUM...N231, E101
Ref: UK/9421X/05
Batch: 074/05/ZI369
Ticket Number:[protected]


Dear Beneficiary,

We announce the winner of the nokia End of Year promotion 2008, your personal
e-mail address, attached to grant number(N231, E101) with S/N-12678,
consequently won in the Tenth nokia grant promo, participants were selected
through a computer ballot system drawn, You are therefore been approved
for lump sum pay out of 890, 000.00 POUNDS.

Contact Your Claims Officer with the Claims Requirements below For More
Details And Directory on how to claim your prize
-====================================================-
CONTACT
CLAIMS OFFICER UNIT:
Executive Secretary - Mr. Dennis Powell
Email:[protected]@yahoo.co.uk
:[protected]@rocketmail.com

TEL.. +[protected]
====================================================
Enter Personal Details:
Claims Requirements:
1.Full Name: ...
2.Address Line 1:...
3.Address Line 2 (optional):
4.Sex...
5.Age:...
6.Occupation:...
7..Valid Phone Number:...
8.City: State:...
9.Country:...
10.E-mail...
-====================================================-
On behalf of the Board kindly accept our warmest congratulations
Yours faithfully, ,

Barrister Jack Walcot

Executive Chairman (Nokia board Online Promo).

Dear Sirs,

Sub: Fraudulent Nokia handset 1202.

With reference to the above, due to good battery life (talk time up to 9 hours and stand by up to 636 hours) I have purchased a Nokia 1202 (blue) handset (CODE: 0568603; IMEI: 356393/02/535844/0; Model: 1202; type: RH-111; Battery No.[protected]P472G21558303; from Spectrum sales and marketing, Emas Building, YMCA Cross Road, Calicut – 673001 (Ph:[protected] on 06/01/2008. From the day one I am facing the below mentioned problems with the hand set.
1. Battery is getting exhausted within 24 hours of stand by mode (since I have 2 other mobiles I use the newly purchased one for receiving SMS only).
2. If I connect the hand set to BSNL (Cellone) SIM handset restarts abruptly.
3. Although I insisted only for Nokia 1202 handset, the above mentioned shop people have given me an Airtel SIM free with this set (which I don’t want to use also), the original handset box of Nokia has been wrapped outside by a an additional label with an offer of Airtel SIM.
Please let me know how best can I settle the issue amicably.

Thank you,

Dinesh, K.P
Zoological Survey of India (ZSI)
Western Ghats Field Research Station (WGFRS)
Eranhipalam; Jafer Khan Colony
Calicut – 673006, Kerala
Mobile: [protected]
[protected]

Dear Manager Customer care,

Having made a difficult decision of selecting an Nokia N 85 from wide variety of phones in that price band purely on the basis that NOKIA is sure to deliver. I feel letdown and cheated both at the same time.

I purchased the with IMEI No:[protected] on 20 Dec 08 from Yash Electronics Jamnagar Gujrat. By the third day the handset speaker stoped working and you could make and receive calls throough use of loudspeaker. Since, i was out of town i could not approach the nokia care till 28 Dec 08, wherein i was told that the handset speaker had gone bad and had to be replaced. Which was done promptly.

However, on receiving the set i realised two features viz the NGAGE and Dictionary were no longer in the system. Further i realised a hairline crack had started to develop just below the Navi wheel button. The music player function by sliding up had also stopped operating. I called up the Nokia customer care number on the 30/31 Dec 08, they informed me that they could not register the coplaint and i should go back to the N-Care centre. i was Once again approached the N-Care centre this time he could only resolve the music sliding feature and expressed his inablity to re-install the NGAGE and Dictionary software. Further, he agreed to the hairline crack as manufacturing defect but refused to acknowledge the same officially and expressed inability to resolve the same. As if this was not enough the set has now started to hang in most of the applications..SO MUCH FOR AN N SERIES PHONE.

It is my humble request that either the Set may be replaced with a new one or i may be refunded with the money i spent.

Appreciate your prompt response.
[protected]

Dear Sir,
I recently tried to update my nokia 3120 classic version to 9.41.

While updation my cell automatically switches off.
And the updation fails