Having many problems with this handset, all of sudden handset hangs, automatically it will switch off, voice quality is very low & key pad is gone bad as they have not fixed keypad properly & when I asked to change the key pad service centre is refusing to do so & they are not even bother to reply my mails. MAIL ORRESPENDENCE ATTACHED BELOW FOR YOUR REFERENCE.
please note NOKIA COMPANY IS NOT HAVEING ANY MAIL ID TO GIVE COMPALINT DIRECTLY TO THE COMPANY.
MAIL CORRRESPONDENCE WITH NOKIA SERVICE CENTRE IS AS BELOW
Dear Sir, Can you please let me know whether you can replace KEY PAD or NOT ?Kindly let me know the status.awaiting for the reply. Regards N.Venkatagiri[protected]
--- On Mon, 17/11/08, Naranapur Giri <[protected]@yahoo.co.in> wrote:
From: Naranapur Giri <[protected]@yahoo.co.in>
Subject: Fw: REGARDING MANUFACTURE DEFECT IN NOKIA 3610 - EXPRESS MUSIC
To: "ravikiran ravikiran" <[protected]@gmail.com>
Date: Monday, 17 November, 2008, 5:44 PM
--- On Mon, 17/11/08, Naranapur Giri <[protected]@yahoo.co.in> wrote:
From: Naranapur Giri <[protected]@yahoo.co.in>
Subject: Fw: REGARDING MANUFACTURE DEFECT IN NOKIA 3610 - EXPRESS MUSIC
To: "svmobiles svmobiles" <[protected]@nokiacareindia.com>
Date: Monday, 17 November, 2008, 4:21 PM
Dear Sir, Awaiting for your reply. Depending on your reply I have to decide my next step. Regards N.Venkatagiri[protected]
--- On Sat, 15/11/08, Naranapur Giri <[protected]@yahoo.co.in> wrote:
From: Naranapur Giri <[protected]@yahoo.co.in>
Subject: REGARDING MANUFACTURE DEFECT IN NOKIA 3610 - EXPRESS MUSIC
To: [protected]@nokiacareindia.com
Cc: "ravikiran ravikiran" <[protected]@gmail.com>
Date: Saturday, 15 November, 2008, 4:15 PM
Dear Sir, With referecne to your Job Card No:[protected]/081114/12 & in continuation to my teleconverstaion with your staff Mr.Govind i would like to state few words : I have given my handset to you for repair with follwing complaints : 1) Display light is not functioning2) All of sudden handset wil hang3) incoming voice quality is very low ( I could not hear properly while attending the call)4) Instrument will switch off automatically during conversation5) Keypad is gone bad (Particular Key) - this has happened during the course of opening the slide. As you people(Nokia)have not fixed the slide properly & the slide is touching the key pad. Now i request you to look into the above complaints & attend them at the earliestincluding change of KEYPAD. Mr.Goving was saying key pad will not come under warranty. But please note THE KEY PAD HAS GONE BAD DUE TO YOUR FAULT(i.e. companys fault). Also please note I will not take delivery of my handset unless you attend all the complaints indluding replacement of key pad. AWAITING FOR THE REPLY Regards N.Venkatagiri[protected]
Nokia N70 — bad servicing
Sir,I have N 70 hand set. Purchased in Big c Outlet in Hyderabad. Recently I am getting technical problem with my hand set. I given this hand set in Tirupathi Nokia Care ( (cellular Care Agency) Near Leela Mahal, Tirupathi. Your staff are taken my mobile for servicing. That time they are taken one day time for identify the problem. But they are taken 2 days time. I called 6 times and I personally went after one day, they are giving negligence answer, (under process). Finally they are returned mobile with out servicing. They are told this cell is died. After, I given this hand set at road side repair shop that fellow is identified the problem and given to back with in 5 minutes. This service center is not doing proper servicing and behavior is also not good. I am not satisfied with your service. This is very bad.