[Resolved]  Nownaukri.com — No invoice or service received for rs. 75, 496/- paid online on 23.12.15 via debit card & online transfer

Address:	122017
Website:	Nownaukri.com - It's a job portal offering specialised services for job seekers

Ms. Karishma from nownaukri.com called me on 24.12.15 around 11.30am & told me that my resume has been shortlised for a good job. She told me that she had to work on my resume to make it suitable to the employer's requirement & so asked me to pat Rs. 4, 299 towards their service titled ' resume broadcast India & International'. after I releuctantly paid it, she transferrred the line to Mr. Gautam, seemingly her boss telling me that he will provide the offfer details. He started off by asking me to make further payments of Rs. 5, 299/- for a service titled ' dream job finder senior'. then he collected Rs. 6, 799/- for another service titled ' resume builder + dream job finder + resume broadcast'. then he brainwashed me into paying a further sum of Rs. 16, 404/- for what he called ' profile completion' . then, he made me pay another Rs. 27, 999/- for what was called 'profile completion'. all the above payments were made online thru debit card totalling Rs. 60, 800/-. then he made me cough up Rs. 4, 599/- for a service called ' social media profile'. again, he made me pay Rs. 2, 499/- for service called 'education verification', Rs. 1, 999/- for a service called 'previous employment verification' & Rs. 4, 999/- for service called ' live interview preparation'. This totalled Rs. 14, 696/- & was paid thru internet banking. The total amount paid was Rs. 75, 496/-. The total call duration was alomost 4 hrs. he then sent me a list of documents he wanted regarding my education, ID, CTC etc. from the mail id harpal.[protected]@nownaukri.com which I sent across. Gautam told me Harpal was his team member. the email from Harpal was signed off as 'Gautam'. he then said that he would arrange a call with their verification officer wherein he asked me to just say that I agree to avail of the services so that they may be activated. on 25.12.15, I received a call from one Ms. Priya, who explained a few services within a couple of minutes & told that I would be provided with a relationship manager to take care of my specific needs. She said that she would send me a 'CIS - client information sheet' to be filled up & sent back to her. I received this email from the mail id [protected]@nownaukri.com. after i sent the CIS form duly filled up, she replied back from the same mail ID acknowledging the same. but she never used her name to sign off, but just signed off as ' team nownowkri' on 26.12.15. I again received a call from Gautam around 13.30 hrs & when I questioned him, he said that he would send the invoices for the payments received, activate the services & provide my professionally written resume latest by Monday (28.12.15). he also told me that he will be sending me the list of potential employers for me to indicate my choice. he said he would call again at 16.00 hrs to check on my choice. but despite calling him repeatedly on the toll free number[protected], unable to contact him. the operator lady who picks up says that the call can't be transferred & that she will pass on the message to him. he hasn't called back so far. have sent a request to them @ their mail id [protected]@nownaukri.com for refund. don't know it's outcome yet. Srinivas