Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care
Youngistan Business Solutions Pvt. Ltd.
Customer satisfaction rating: 37%
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56
COMPLAINTS

Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care

Youngistan Business Solutions Pvt. Ltd.

Website:
Facebook
Address
12, Hargovind Enclave, Karkardooma
Delhi
New Delhi District
Delhi
India - 110092

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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9
down
10
+91 92 6622 9292  [Whatsapp/Call]
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6
down
10
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0
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6

Additional info

India
D 41 Anand vihar, 4th floor Delhi Delhi, India, 110092

UK
29 Banner Close, Purfleet, RM19 1RN, UK



Customer satisfaction rating
37%
Complaints
56
Pending
16
Resolved
16
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 02:30 pm
SunClosed

Online Marketplace Store India [OMSI] / Online Medical Store India related photos (7)

Online Marketplace Store India [OMSI] / Online Medical Store India Complaints & Reviews

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Online Medical Store Omsi — order cancelled money not refunded

 venkatesh tatikonda on Nov 11, 2017
I had orderd breo scalp massager through online medical store india on 1-8-2017. I paid an amount of rs 7599.5 through neft. After one day customer service acknowledged me that money received successfully. But, after one hour their representative called me and said ordered item price increased need to pay extra amount. I told them to cancel my order and refund my money. I had provided them with my bank details. Now they are telling, they can't credit my money through online bank transfer. They want me to provide my paytm number. So please take necessary action to get my money back. The people operating...
Complaint comments  Read comments [2]Complaint category Health & Beauty

Online Medical Store — ordered modicare shampoo

 Afshan Mina on Oct 19, 2017
I ordered from onlinemedicalstore.com two shampoos with order id[protected] on sept 17, 2017 and paid 417rs only. After that till now there is no news from them. Even if i call them there is no response not they ans back mail or call. Now they have blocked my phone number. Don't know how this scam is running openly and no action is taken against them...
Complaint comments  Read comments Complaint category Online Shopping

Online Medical Store Omsi — non-processing of order

 Veena Jayaram on Oct 16, 2017
On the omsi website, i had paid for 2 strips of restyl for my mother and had provided a prescription on omsi's request (Order number 2580449) on 28th september.
There has been no progress at all nor any action from them since.

Now its been more than 2 weeks and even the prescription wont be valid. They are not taking my calls or responding to mails. After going online, i see many such issues faced by others from omsi, and i am considering complaining against them.

Either send the medicines or refund the money!...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store Omsi — non delivery of medicine order and not informing about status.

 SanjayKumar0607 on Aug 25, 2017
Very bad experience. Looks like cheating.
Had placed an order i'd [protected]. No information after 10 days. Is it about medicine or some grocery?
After more than 10 days when asked about status they say give some time. I am resident of mumbai still they are not able to process the order. They still want some time without any specific date?

Sine i have paid. Could not buy from other place.
Are u seriously in to this business? Or with some other motive?...
Complaint comments  Read comments [1]Complaint category Online Shopping

Online Medical Store India Omsi — incredibly slow tat, bad service

 Abby 911 on Aug 10, 2017
Your service is horrible. Firstly you take Rs 100 delivery charge even for a place like Delhi. On top of it, you charge Rs 70+ as Paytm fee. Then you take 7-10 days to deliver a product to Delhi (even though your branches are all over the country). And then your customer service rep (who sounds like he's on dope) refuses to cancel the order saying the product is available with you, so cancellation is not allowed. Then the next customer service rep says cancellation is allowed, but the charges are Rs 200! I've had a horrible experience and I will never ever recommend your services to anyone....
Complaint comments  Read comments [1]Complaint category Pharmacy

Omsi Medical Store Online — I ordered soap in online from this omsi medical store

 Gudipati preethi on Aug 2, 2017
I ordered brunda soap in online from this omsi medical store before one month. If i call to this they are not responding. I send by mail they respond me that we are thing to get your product but after some days they didn't reply any thing to me. If i make a phone call they didn't lift the call. I tried two numbers. Whats going on. Ithink this is fake company. If you didn't respond to me i will post this in all fb and twitter.
I recommend to all that don't order any thing in this website. I. E omsi medical store. This is fake....
Complaint comments  Read comments Complaint category Other

Online Marketplace Store India — fraud site, doesn't respond after making payment

 G. Dilip on Jul 31, 2017
I have placed an order with ref 2570164 on july 17th and my order is still not processed yet. No response to my numerous calls made in an attempt to get an update. They either don't pick the call or its not available or switched off and they don't even respond to the emails sent. Website doesn't even give an option to cancel the order. Such a fraud company. They disconnect my call when i try calling them.
They don't have a basic etiquette to answer the customer call and solve the query. I need my refund. I made a mistake by placing an order in this site. They don't even have a coutertsy...
Complaint comments  Read comments Complaint category Pharmacy

Online Medical Store India Omsi — Medicines NOT delivered and NO Communication

 Neha Swaika on Jul 3, 2017
I placed an order with OMSI on 19/06, and received only one email saying- we have received your payment and a transaction id. Till date (03/07), I have no updates as to where the medicines are. I had ordered a medicine tixylix, shipping address hyderabad but till now havent received even a call/shipping mail from them. Will I ever get the medicines????...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India (Omsi) — Fraud by not sending products on time

 Vik Talawat on Jun 14, 2017
Hi fraudulent company, (Online medical store india) (Omsi.in)

We have placed a order to you on 27th may and till date we have not received any medicine from your side.
What are you guys upto???
If you don't have stock of the particular product why are you showing it in stock on your website.
And even after waiting for so long you have not sent it to us.

You are in a industry which is directly connected to peoples health and you guys are literally playing with people's health or life's by doing such activities. I think its my biggest fault to trust...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — Brinolar eye drops online order to online medical store india

 Vidhyanand Pattath on May 5, 2017
Dear sir:
I had placed online order for two bottles of brinolar eye drops on 17/4/2017 and payment of rs.751.00 was made through payumoney of youngistan solutions pvt. Ltd. Against payment id[protected].

Online medical store india replied as under against my order:

"we have received your payment by payumoney (Payment id[protected] and your order is in processing. Once we ship your product we will give tracking no. Thank you for placing an order with us".

However when i did not receive any communication from them about delivery i inquired the status...
Complaint comments  Read comments [2]Complaint category Products & Services

Online Medical Store India — Online medical store india scam

 Vishnu Ashok on Apr 23, 2017
I have placed my order (Order id #1935509) on February 14th. I have payed around 1000 INR. It has been more than 2 months, my order has not been shipped yet. I tried contacting them numerous times, but every time they respond with different reasons. I asked them to refund my money and cancel the order, but they did not respond to it. They are scamming customers.

I request to cancel their licence if any and take down scammers. My hard earned money is gone. Please do something. I have no other ways....
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical India Omsi / Youngistan Business Ltd — Regarding failure to deliver order & no refund.

 maverickspas on Apr 17, 2017
Ref payment order ID[protected]
And payment ID[protected]
my order worth 8925 rupees.
I/we doctors of maternity health care run under govt national rural health mission have purchased medicines(inj fortwin) from omsi because we have got a camp for birth control and there were no medicine available in our local city.As to prevent dissappoint of huge number of patients we ordered from omsi.But fedex courier clearly denied to deliver to the adress coz it there was no branch in our particular zone and returned it to shipper/seller omsi.Since then we are asking for refund but they...
Complaint comments  Read comments [1]Complaint category Online Shopping

Online Medical Store India — Fake Scam Artist

 jbravo on Mar 15, 2017
These guys are scam artists I ordered the medication a month ago via their system, submitted the prescription as they asked also got a confirmation that they have received the money but no replies after that. I would strongly suggest to stay clear from this website as they are scam artist who are just trying to make money out of people and not deliver the medication I would not recommend you to buy from this site....
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — It is a fraud company

 rockgm2020 on Mar 11, 2017
I purchased medicine on this website on 13th Feb and they told it will take 4-5 days. I enquired through phone they told me the stock expired. Every time I contact them their answer is that it will take 4-5 days. when I asked for refund they did not reply to my mail now. In between they told that the medicine is not available so we may provide substitute and I said OK. They told to pay 67 more rupees and I had already paid 454 rupees. My order I'd is 1935447. I paid a total of 521 rupees....
Complaint comments  Read comments [2]Complaint category Health & Beauty

Online Medical Store India — Non refund of amount payment made through youngistan business solutions pvt ltd

 lakshminaidu12345 on Feb 21, 2017
I paid Rs 11006/- on 06.02.2017 for 4 bottles of fertilaid and paid through pay you money and the merchant is Youngistan business solutions Pvt limited for online medical store india . I contacted online medical store India and cancelled the order same day as I do not have prescription. OMSI agreed to refund the amount after deductiong 10%. Till date i.e.21.02.2017 I did not get refund. The only reply I get is it will take 5-6 working days. Pl help...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — Product not received and payment not refunded

 Katyayani Sharma on Feb 17, 2017
This website is fraud. I placed the order on 6th feb. 2017 and my order ID is[protected] for the four bottles of 250 ml of patanjali-lohasava (ayurvedic medicine) . The total price is Rs.335. They did not send any email regarding payment made successfully message after the product was ordered. I have called them several times. Firstly they responded through Email saying that they don't have product and the same was not shown on the website while making the payment that the product is out of stock. They told to deliver the product within 4 days. But now its 11 days, I have sent the mail regarding...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — Ordered Medicines Online

 Sujay95 on Feb 10, 2017
This is a big fraud online company and a service never to be trusted. I ordered medicines online as per price indicated and made payment online to arrange supply. After more than one month of chasing them after payments, I was told that the cost of medicines I had ordered had increased in this one month and I would need to pay some more money to process the order.
I refused to pay additional payment and told them to reduce quantity and Thye agreed to arrange. Then after a Long wait again, I was told that the medicines I ordered needed prescription. After 2 months since full payments made,...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — Fraud no one

 Premkarthik811
I ordered medicine as per the rate was 30rs they taking the amount in my credit card but still im not received item i asked to them in phone they telling like we dont have the item, you just give extra amount 90 rs we will send you like they telling, and finally i asked the money to refund but they didnt refund please public be careful this site no one fraud....
Complaint comments  Read comments [1]Complaint category Pharmacy

Omsi — Being scammed

 ansh sm
I ordered 2 medicine online from omsi.in website.i paid through my card.i got reciept of payment on my email.but i have not got any medicine.i tried contact them after 10 days of order and they said it will be delivered after 2 days.but since then they didnt respond.they are not even picking up my call.i wanted my money back.but they are not refunding it....
Complaint comments  Read comments [2]Complaint category Pharmacy

Online Medical Store India — Medicines never delivered, refund never received

 Janakidasi
I ordered from this site twice, but never received any of the ordered medicines. After complaining several times, on the first occasion the company just stopped responding. On the second occasion, after threatening to report their business, i actually received a so-called "refund initiated" email, but up to date, two weeks later, nothing was refunded to my account....
Complaint comments  Read comments Complaint category Pharmacy

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