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3.1
Updated: Dec 18, 2021
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2872
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OnlineClues reviews & complaints page 111

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M
Mukesh Modhwadia
from Mumbai, Maharashtra
Jan 28, 2017
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Address: Thane, Maharashtra, 400607
Website: online clues

[protected]
+1 photos
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    I
    Irshad pb
    from Ernakulam, Kerala
    Jan 28, 2017
    Resolved
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    Resolved

    Address: 683542
    Website: Onlineclues.com

    Sir, my name is irshad, i dont get my booked shirt your company gived an another shirt please return my order and please gave me my money back please help me to rerurn this order this site was cheated me iam not a new customer i shopped somany sites like jabong mintra and ebay flipkart etc...
    ... This was the first time i cheated by an online shopping
    Mar 14, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Feb 10, 2017
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
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      R
      Ram.Venkat
      from Hyderabad, Telangana
      Jan 28, 2017
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      Address: Hyderabad, Andhra Pradesh, 500081

      Hi,
      I am VENKAT
      I ordered 5 shirts combo cost of 999+100 shipping charges. Ordered on 7th Jan 2016 and delivered on 28 Jan 2016.
      It's completely wrong and cheap product there is no match between the ordered shirts and delivered shirts.
      I just want to return this producct

      order no: CIN708271
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        D
        Dharamshi Hadiya
        from Vadodara, Gujarat
        Jan 28, 2017
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        Address: Kutch, Gujarat, 370110
        Website: onlineclues

        My order item wrong
        my order no:- CIN740391
        I am request to my order to return and my payment refund
        +1 photos
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          7
          7018Maulik Patel
          from Ahmedabad, Gujarat
          Jan 28, 2017
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat, 390008
          Website: onlineclues.com

          Hello

          I am Maulik Patel.i have purchase London Looks Branded 5 Printed Cotton shirt . Unit price is 999.Order Id CIN742223 Order Date is 21st January and received date is 27th January.
          I want to return this shirt due to some reason like color, quelity etc.

          I have called on [protected] and [protected]. But no one is pick up .

          Please do the needful

          Maulik Patel
          [protected]
          Mar 14, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2017
          OnlineClues Customer Care's response           Dear Sir,
          Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
          Thanks & Regards
          Onlineclues Team
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            R
            Rajan_12345
            from Pune, Maharashtra
            Jan 28, 2017
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411015

            Onlineclues
            I want to cancel the order because I choose wrong product.
            My order no is CIN747431
            On there website there is no cancle order option i found so plz cancle my order.
            I had tried to call many times to your numbers provided .but every time I got busy .i have ordered new product now and I don't want get it duplicated.please cancel my order CIN747431.
            Mar 14, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            OnlinecluesTeam
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              R
              Rajasekhar Chowdary
              from Hyderabad, Telangana
              Jan 28, 2017
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              Address: 517501
              Website: Online clues

              Hiii sir i have ordered combo of 5shirts. But i did not get shirts which i have ordered plzz return the shirts nd send me the shirts which i have ordered r else return my money i dnt like that shirts nd quality is not good so please return it are send the order which is placed the combo of 5shirts
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                S
                santosh akkennavar
                from Mudhol, Karnataka
                Jan 27, 2017
                Resolved
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                Resolved

                Address: Belgaum, Karnataka, 590015
                Website: not good

                Order details:

                Order id: I[protected]
                Order date: 24 Jan 2017
                Date of delivary: 27 Jan 2017
                Product name: London Looks Branded 5 Printed cotton Shirts

                Returned reasons:

                Product (t-shirts) is totally different in design from the show in image of your site.

                I also did not rec any separate invoice...
                +1 photos
                Mar 13, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Jan 27, 2017
                Updated by santosh akkennavar                 Dear sir,
                I Received Wrong Product delivered & Wrong Colour & wrong shirts delivered.

                SANTOSH AKKENNAVAR
                PLOT NO 498 RAMTEERTH NAGAR
                MOB-[protected]
                MAIL ID :santosh.[protected]@gmail.com

                SKU CODE :LL 5S_Print 2
                Jan 27, 2017
                Updated by santosh akkennavar                 Wrong Product delivered
                Jan 27, 2017
                Updated by santosh akkennavar                 Wrong Product delivered

                Verified Support
                Feb 10, 2017
                OnlineClues Customer Care's response                 Dear Customer,

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                Thanks & Regards,
                Onlineclues Team
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                  C
                  charudatt mulik
                  from Delhi, Delhi
                  Jan 27, 2017
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                  Address: 411028
                  Website: www.onlineclues.com

                  I have not satisfied with your product. Because shirts having wrong colors and also fake shirts. That's why I want to Return immediately as possible as earliest.
                  +2 photos
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                    G
                    Goutham Munna
                    from Hyderabad, Telangana
                    Jan 27, 2017
                    Resolved
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                    Resolved

                    Address: 506015
                    Website: online clues

                    I have buyed combo 5 shirts but i didnt get same colour and same ordered product which has been ordered by me which is not satisfiable to me to trust you anymore and to your website so if i should atleast to trust you you should immediately respond to my complaint and refund my money or atleast you should replace which i have ordered without any mistake next time
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      S
                      Sarath Ramachandran
                      from Muvattupuzha, Kerala
                      Jan 26, 2017
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                      Address: Thrissur, Kerala, 680012

                      I Wrongly selected qty as double.
                      And i want to cancel my order.
                      So i can place a new one..
                      Jan 26, 2017
                      Updated by Sarath Ramachandran                       Worngly ordered
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                        K
                        Kallayya
                        from Mangalore, Karnataka
                        Jan 26, 2017
                        Resolved
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                        Resolved

                        Address: 582102
                        Website: www.onlineclues.com

                        Online clues...i'm the costomer of this online clues... I have ordered the product and I have received it on 25-01-17.the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem
                        Mar 14, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2017
                        OnlineClues Customer Care's response                         Dear Sir,
                        Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                        Thanks & Regards
                        Onlineclues Team
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                          S
                          Satish Rishi
                          from Kaikalur, Andhra Pradesh
                          Jan 26, 2017
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                          Address: 1310816007364
                          Website: onlineclues

                          The shirts are changed to my order and it also different designs to my order and it is a low cost shirts it is no quality of my order and it fake shirts if I order so I was return to my immediately
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                            M
                            Munna Totagar
                            from Bengaluru, Karnataka
                            Jan 26, 2017
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                            Address: Dharwad, Karnataka, 580024
                            Website: OnlineClues

                            Wrong Colour / Style of Product delivered
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                              A
                              Arjun Y Shah
                              from Vapi, Gujarat
                              Jan 26, 2017
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125001
                              Website: onlineclues.com

                              I want to return my order and my money back.Becuse here onlineclues has doing wrong with me.I had ordered combo of 5 shirts and they all are different than the shown in images.The company on shirts also different.The shirts of very cheap quality which is given please refund to me becuase it is cheating.
                              If you will solve my problem then i will buy products from your website.
                              I humbly request you to refund my money.
                              Please contact me at my email id
                              [protected]@gmail.com

                              Order date :22 jan 2017

                              Order details:

                              Order id:CIN745424
                              Product name: London Looks Men's 5 Cotton check Shirts !
                              Size: M
                              Unit cost:999 rupees (100 extra for shipping)
                              Total amount: 1099 rupees

                              please give my money back
                              Mar 14, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Jan 30, 2017
                              Updated by Arjun Y Shah                               I did not get response from onlineclues.com very bad experience
                              Jan 30, 2017
                              Updated by Arjun Y Shah                               I want to return my order and refund my money. please help
                              Jan 31, 2017
                              Updated by Arjun Y Shah                               Still no response from onlineclues
                              Verified Support
                              Feb 10, 2017
                              OnlineClues Customer Care's response                               Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
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                                N
                                naman doshi
                                from Bhopal, Madhya Pradesh
                                Jan 26, 2017
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                                Address: Indore, Madhya Pradesh, 452005

                                I want to cancel the order because I choose wrong product.ORDER ID - CIN752715 . I order it today & i didn't wanna to buy this product bcoz its size is differ from my size . That i see later. so please cancel it
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                                  S
                                  Sadik1990
                                  from Pune, Maharashtra
                                  Jan 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: 411006
                                  Website: Onlineclues.com

                                  Bought a spark international combination of 3 shirts for 849 with order no: cin731108 and awb number[protected], upon receiving the courier package on 20-01-16, found that the products are of very cheap quality and the shirts and the colors are not the ones that they displayed for sale. Wanted to return on the same day.

                                  Didnt get any ticket number and no body called or picked up the product for refund. I dont want these cheap quality shirts, return these shirts and refund me my money.
                                  Mar 13, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Jan 27, 2017
                                  Updated by Sadik1990                                   My problem is not resolve yet.
                                  Verified Support
                                  Feb 10, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    W
                                    Waqaye
                                    from Gurgaon, Haryana
                                    Jan 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110025
                                    Website: [email protected]

                                    I sohaib kamran not satisfied with this product it was not as same as shown, it was totally different, it is not a denim jeans it is a very low quality jeans, it is also not the same product which I was order .I want to return this product as soon as possible I want to refund total money . So please accept my request please refund total money .
                                    Thank you
                                    Order no:-CIN745013
                                    Date of order:-22jan 2017
                                    Date of receiving product :-(today)25 Jan 2017
                                    Mar 27, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Jan 25, 2017
                                    prabhakar atram's response                                     My order payment not refund i will give strickly action about a company. And this bad product viral into social side imediatly.

                                    Jan 25, 2017
                                    Updated by Waqaye                                     I am not satisfied with this product it is low quality product please return this product .Please refund total money .
                                    Verified Support
                                    Feb 10, 2017
                                    OnlineClues Customer Care's response                                     Dear Sir,
                                    Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                                    Thanks & Regards
                                    Onlineclues Team
                                    View replies
                                    I will order differant colour shirt bt to diliverd very bad and poor shirt'. We take a highly action about your conpany.

                                    Low quality product - Comment #2646919 - Image #0
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                                      S
                                      srikanth medishetti
                                      from Delhi, Delhi
                                      Jan 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500084
                                      Website: www.onlineclues.com

                                      Order Id:CIN741312
                                      Order Date:Jan 20, 2017 7:12:59 PM
                                      DATE OF DELIVERY 25.01.17
                                      product name:London Looks Combo Offer Buy 2 Check Shirts & Get 1 Denim Jeans Free
                                      jeans: 32
                                      shirt size: L
                                      unit cost:799rupees (100 extra for shipping)
                                      total amount: 799 rupees

                                      This product totally different ... to website shown image this product is vary bad quality.
                                      +1 photos
                                      Mar 14, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 10, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        A
                                        Aditay Kumar
                                        from Delhi, Delhi
                                        Jan 25, 2017
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                                        Address: 273002
                                        Website: online clues. com

                                        Shirt is not my size and his quality is not good...
                                        Jan 25, 2017
                                        Updated by Aditay Kumar                                         Shirt is not my size and his quality is not good
                                        Jan 25, 2017
                                        Updated by Aditay Kumar                                         Ok
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