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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 109

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P
Prem Ks
from Kanchipuram, Tamil Nadu
Feb 2, 2017
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Address: Mysore, Karnataka, 570014
Website: onlineclues.com

I have ordered the product. The product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no respose.plz do the favour and solve my problem. Order no : CIN753116
+1 photos
Feb 02, 2017
Updated by Prem Ks And also irrelavent product they have sent
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    B
    Bhagyata
    from Rajkot, Gujarat
    Feb 2, 2017
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    Address: Rajkot, Gujarat, 360007
    Website: www.onlineclues.com

    Order id: CIN738302
    Order date: Jan 19, 2017
    Date of delivery: Jan 30, 2017
    Product name: London Looks Women's 3 Skinny Fit Mid Rise Denim Jeans
    Size : 36
    Unit cost: 1199 rupees (100 extra for shipping)
    Total amount: 1299 rupees

    Returned reasons:

    Product (Jeans) is not confirmable or it's quality is too bad.
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      A
      arshkham29647
      from Varanasi, Uttar Pradesh
      Feb 2, 2017
      Resolved
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      Resolved

      Address: Lucknow, Uttar Pradesh, 226003
      Website: onlineclues.com

      My order id is CIN746488 firstly i order the product they differ from the original i complain for return
      1 feb 2017 a call received from [protected] they told me i am calling from onelineclues company for returning your money
      So he told we will return money on by bank account not hand
      So he ask my Atm card no. I give him card No. And then he deduct 4599rs on my account
      +2 photos
      Mar 20, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Feb 01, 2017
      Updated by arshkham29647       My order id is CIN746488 And serial no is [protected] II order"LONDON LOOKS BRANDED 5 PRINTED SHIRTS"But the product I recieved is so different From the orginal
      And i order S size he Delievered M Size To me
      So Please return
      mobile no -[protected]
      Feb 02, 2017
      Updated by arshkham29647       Please help me i am student and he cheated me very badly please help
      Verified Support
      Feb 16, 2017
      OnlineClues Customer Care's response       Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
      View replies
      This product is so different as shown in picture. Hate this stuff. I want to return this product and want money in return ..plz ... n ur no. Is busy we cnt contact u...
      Reply
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        M
        Mafizul islam
        from Mahishadal, West Bengal
        Feb 1, 2017
        Resolved
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        Resolved

        Address: 742149
        Website: Onlineclues

        I will return my order because this product is not my choice so please taken action very soon
        My address below
        Mafizul Islam
        Lalbagh ratanpur
        City -Murshidabad
        West Bengal
        Pin no 742149
        [protected]&------&[protected][protected][protected][protected][protected]&&[pro...⇄
        +2 photos
        Mar 19, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Feb 01, 2017
        Updated by Mafizul islam         I will Return my order
        Mob no[protected]
        Verified Support
        Feb 16, 2017
        OnlineClues Customer Care's response         Dear Sir,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
        View replies
        Dear team l want to return my order becoz size is not Mach kindly received my order and return my mony urgently

        Return my order jean's - Comment #2651699 - Image #0
        Reply
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          S
          srujan veeramreddy
          from Hyderabad, Telangana
          Feb 1, 2017
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          Address: Hyderabad, Andhra Pradesh, 500082

          Hi am srujan,

          have an orderd a london looks check shirt combo of 5 size L
          order number-C I N 750423.
          Am choosing a shirts are different but you delivery a product is another ...
          am not interest exchange in this site,

          Kindly collect your product and refund my money .

          Regards,
          srujan.
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            V
            vinnu123
            from Kolkata, West Bengal
            Feb 1, 2017
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            Address: 577003
            Website: onlineclues.com

            I have placed double orders so i want to cancel one order CIN767759 on Feb 1, 2017 5:59:03 PM so please cancel this order.
            Feb 01, 2017
            Updated by vinnu123             I have placed double orders so i want to cancel one order CIN767759 on Feb 1, 2017 5:59:03 PM so please cancel this order.
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              R
              renubh
              from Yavatmal, Maharashtra
              Feb 1, 2017
              Resolved
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              Resolved

              Address: Jaipur, Rajasthan, 302017
              Website: www.Onlineclues.com

              Hello,
              I have ordered products from http://www.onlineclues.com/ with order no CIN744973 .
              I want to return the product because it is not appropriate. I have not found any details o site .
              Only 5-7 days return but there is no details of the process.
              I have called them but they are not answering.
              I have mailed also but they do not respond.
              Mar 22, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response               Dear Mam,
              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
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                U
                Ullas M Arya
                from Bengaluru, Karnataka
                Feb 1, 2017
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                Address: 560070
                Website: onlincluse

                I want to cancel the order because I choose wrong product.
                My order no is
                +1 photos
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                  M
                  Madhu Pushpagiri
                  from Nellore, Andhra Pradesh
                  Feb 1, 2017
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                  Address: Nellore, Andhra Pradesh, 524002
                  Website: www.onlineclues.com

                  My order no is CIN 750864.my complaint no is 27956.all the jean pants i got are of same color and length is also too short.i t is said of slim fit denim jeans .but not looking as such
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                    F
                    Faiyaz khan123
                    from Mumbai, Maharashtra
                    Feb 1, 2017
                    Resolved
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                    Resolved

                    Address: 462039
                    Website: Www.onlineclues.com

                    Sir, name faiyaz khan, address - h/15, A.K.pathak karamveer Nagar near by A. P. J public school, pin code 462039. Item name London looks branded 5printed cotton shirts size Rs 1099, size L, cin-748819. Tracking no[protected] order date - 24/01/17, delivering date - 31/01/17, sir, my ordered product colour and size don't match only 2 shirts have same colors but 3 shirts cheap colors and size, I request to please refund my money.
                    +1 photos
                    Feb 4, 2017
                    Complaint marked as Resolved 
                    [email protected], and mobile phone no - 7047917284
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
                    Verified Support
                    Feb 16, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                    Thanks & Regards,
                    Onlineclues Team
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                      U
                      Umaraslam
                      from Cuddalore, Tamil Nadu
                      Feb 1, 2017
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                      Address: 600118

                      Order id CIN765835
                      Order id CIN765999 this two orders please cancel it and i dont want and going to out of country so please cancel it both the orders
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                        G
                        Guru Kabne
                        from Puttur, Karnataka
                        Feb 1, 2017
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                        Address: Bangalore, Karnataka, 560021
                        Website: www.onlineclues.com/browse/mens-fashion?gclid=Cj0KEQiAiMHEBRC034nx2ImB1J0BEiQA-r7ctoRX6WHI3PIXRhJFlD

                        Dear sir I have received the 2 perusal 21/01/17 and I'm immediately cancel my order and my complaint no is
                        26935 and 6936
                        And I'm send the perusal via speed post at 28/01/17 in that perusal I sent my bank details like Account no and my bank ifsc code
                        My account no [protected]
                        Ifsc code IBKL0000551
                        +2 photos
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                          A
                          Akshay Kharabe
                          from Nashik, Maharashtra
                          Feb 1, 2017
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                          Address: Nagpur, Maharashtra, 440034
                          Website: Online lies.in

                          I have got wrong cloths those shown in pic cloths shown in pic are different from delivered cloths so I want to replace my order as immediately as possible
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                            S
                            Suraj Kumar Kashyap
                            from Delhi, Delhi
                            Feb 1, 2017
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                            Address: 110011
                            Website: [email protected]

                            I want to cancel my order because your service is very slow. I want this product on 31.01.2017 but much delay this product. So I want cancel this product
                            My order no is CIN758370
                            Feb 01, 2017
                            Updated by Suraj Kumar Kashyap                             I want to cancel my order because your service is very slow
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                              V
                              vipulbhadeliya
                              from Ahmedabad, Gujarat
                              Jan 31, 2017
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                              Address: Ahmedabad, Gujarat, 380054
                              Website: www.onlineclues.com

                              I got different product
                              Jan 31, 2017
                              Updated by vipulbhadeliya                               getting completly different products
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                                V
                                Venkulu Ganga
                                from Hyderabad, Telangana
                                Jan 31, 2017
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                                Address: 509001
                                Website: [email protected]

                                Change of my order please return
                                Jan 31, 2017
                                Updated by Venkulu Ganga                                 My order product is too bad
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                                  R
                                  Richa1 Sharma
                                  from Noida, Uttar Pradesh
                                  Jan 31, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: Online Clues.com

                                  Order details:

                                  Order id: CIN743255
                                  Order date: Jan 24, 2017
                                  Date of delivary: Jan 30, 2017
                                  Product name: combo of 4 Denim Jeans
                                  Ize:m
                                  Unit cost:1399 rupees (100 extra for shipping)
                                  Total amount: 1499 rupees

                                  Returned reasons:

                                  Product is totally different in design from the show in image of your site.
                                  Many Jeans are damaged.
                                  I also did not receive any separate invoice...
                                  Mar 21, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 16, 2017
                                  OnlineClues Customer Care's response                                   Dear Mam,
                                  Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
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                                    T
                                    Tanzeem Ahmed
                                    from Bengaluru, Karnataka
                                    Jan 31, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560078

                                    Order id CIN728254
                                    Order date 17th Jan 2017
                                    Delivery date 31st Jan 2017
                                    Product name sparkinternational 5 shirts London looks mens wear
                                    Size M
                                    Unit cost 999+100 (delivery charge)
                                    Totally 1099

                                    Product color is totally different and it is Medium size
                                    I did not receive any invoice attached
                                    And I am exchanging with a small size with a specified colour..
                                    My registered number is [protected]...
                                    Mar 21, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      S
                                      Sabiha Ansari
                                      from Mumbai, Maharashtra
                                      Jan 31, 2017
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                                      Address: 421003
                                      Website: WWW.ONLINECLUES.COM

                                      I have purchase jeans from onlineclues but the product recd is not of good quality and they are not replying through mails and customer care no is continuously busy ans please pay my refund at earliest
                                      date of recd:-30.01.2017
                                      my no-[protected]
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                                        R
                                        Ravi Sawlani
                                        from Lucknow, Uttar Pradesh
                                        Jan 31, 2017
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan, 302017
                                        Website: Onlineclues

                                        Maine Jo product ka order ka order diya aur uski delivery maine 31 Jan Ko li vo product mere order se bilkul alag aur gatiya quality ka ha mai costomer care per call kar Raha hu tho vaha Khali ring ja Rahi hai mujhe mera product return karna hai meri complaint accept kijeye aur meri money return kijeye nahi tho mujhe is website pe liegal action Lena padega
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 10, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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