Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 109

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prem Ks
from Kanchipuram, Tamil Nadu
Feb 2, 2017
Report
Copy

Address: Mysore, Karnataka, 570014
Website: onlineclues.com

I have ordered the product. The product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no respose.plz do the favour and solve my problem. Order no : CIN753116
+1 photos
Feb 02, 2017
Updated by Prem Ks
And also irrelavent product they have sent
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhagyata
    from Rajkot, Gujarat
    Feb 2, 2017
    Report
    Copy

    Address: Rajkot, Gujarat, 360007
    Website: www.onlineclues.com

    Order id: CIN738302
    Order date: Jan 19, 2017
    Date of delivery: Jan 30, 2017
    Product name: London Looks Women's 3 Skinny Fit Mid Rise Denim Jeans
    Size : 36
    Unit cost: 1199 rupees (100 extra for shipping)
    Total amount: 1299 rupees

    Returned reasons:

    Product (Jeans) is not confirmable or it's quality is too bad.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arshkham29647
      from Varanasi, Uttar Pradesh
      Feb 2, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Lucknow, Uttar Pradesh, 226003
      Website: onlineclues.com

      My order id is CIN746488 firstly i order the product they differ from the original i complain for return
      1 feb 2017 a call received from [protected] they told me i am calling from onelineclues company for returning your money
      So he told we will return money on by bank account not hand
      So he ask my Atm card no. I give him card No. And then he deduct 4599rs on my account
      +2 photos
      Mar 20, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Feb 01, 2017
      Updated by arshkham29647
      My order id is CIN746488 And serial no is [protected] II order"LONDON LOOKS BRANDED 5 PRINTED SHIRTS"But the product I recieved is so different From the orginal
      And i order S size he Delievered M Size To me
      So Please return
      mobile no -[protected]
      Feb 02, 2017
      Updated by arshkham29647
      Please help me i am student and he cheated me very badly please help
      Verified Support
      Feb 16, 2017
      OnlineClues Customer Care's response
      Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
      This product is so different as shown in picture. Hate this stuff. I want to return this product and want money in return ..plz ... n ur no. Is busy we cnt contact u...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mafizul islam
        from Mahishadal, West Bengal
        Feb 1, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 742149
        Website: Onlineclues

        I will return my order because this product is not my choice so please taken action very soon
        My address below
        Mafizul Islam
        Lalbagh ratanpur
        City -Murshidabad
        West Bengal
        Pin no 742149
        [protected]&------&[protected][protected][protected][protected][protected]&&[pro...
        +2 photos
        Mar 19, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Feb 01, 2017
        Updated by Mafizul islam
        I will Return my order
        Mob no[protected]
        Verified Support
        Feb 16, 2017
        OnlineClues Customer Care's response
        Dear Sir,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
        Dear team l want to return my order becoz size is not Mach kindly received my order and return my mony urgently

        Return my order jean's - Comment #2651699 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          srujan veeramreddy
          from Hyderabad, Telangana
          Feb 1, 2017
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500082

          Hi am srujan,

          have an orderd a london looks check shirt combo of 5 size L
          order number-C I N 750423.
          Am choosing a shirts are different but you delivery a product is another ...
          am not interest exchange in this site,

          Kindly collect your product and refund my money .

          Regards,
          srujan.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vinnu123
            from Kolkata, West Bengal
            Feb 1, 2017
            Report
            Copy

            Address: 577003
            Website: onlineclues.com

            I have placed double orders so i want to cancel one order CIN767759 on Feb 1, 2017 5:59:03 PM so please cancel this order.
            Feb 01, 2017
            Updated by vinnu123
            I have placed double orders so i want to cancel one order CIN767759 on Feb 1, 2017 5:59:03 PM so please cancel this order.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              renubh
              from Yavatmal, Maharashtra
              Feb 1, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Jaipur, Rajasthan, 302017
              Website: www.Onlineclues.com

              Hello,
              I have ordered products from http://www.onlineclues.com/ with order no CIN744973 .
              I want to return the product because it is not appropriate. I have not found any details o site .
              Only 5-7 days return but there is no details of the process.
              I have called them but they are not answering.
              I have mailed also but they do not respond.
              Mar 22, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response
              Dear Mam,
              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Ullas M Arya
                from Bengaluru, Karnataka
                Feb 1, 2017
                Report
                Copy

                Address: 560070
                Website: onlincluse

                I want to cancel the order because I choose wrong product.
                My order no is
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Madhu Pushpagiri
                  from Nellore, Andhra Pradesh
                  Feb 1, 2017
                  Report
                  Copy

                  Address: Nellore, Andhra Pradesh, 524002
                  Website: www.onlineclues.com

                  My order no is CIN 750864.my complaint no is 27956.all the jean pants i got are of same color and length is also too short.i t is said of slim fit denim jeans .but not looking as such
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    Faiyaz khan123
                    from Mumbai, Maharashtra
                    Feb 1, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 462039
                    Website: Www.onlineclues.com

                    Sir, name faiyaz khan, address - h/15, A.K.pathak karamveer Nagar near by A. P. J public school, pin code 462039. Item name London looks branded 5printed cotton shirts size Rs 1099, size L, cin-748819. Tracking no[protected] order date - 24/01/17, delivering date - 31/01/17, sir, my ordered product colour and size don't match only 2 shirts have same colors but 3 shirts cheap colors and size, I request to please refund my money.
                    +1 photos
                    Feb 4, 2017
                    Complaint marked as Resolved 
                    [email protected], and mobile phone no - 7047917284
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
                    Verified Support
                    Feb 16, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                    Thanks & Regards,
                    Onlineclues Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Umaraslam
                      from Cuddalore, Tamil Nadu
                      Feb 1, 2017
                      Report
                      Copy

                      Address: 600118

                      Order id CIN765835
                      Order id CIN765999 this two orders please cancel it and i dont want and going to out of country so please cancel it both the orders
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Guru Kabne
                        from Puttur, Karnataka
                        Feb 1, 2017
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560021
                        Website: www.onlineclues.com/browse/mens-fashion?gclid=Cj0KEQiAiMHEBRC034nx2ImB1J0BEiQA-r7ctoRX6WHI3PIXRhJFlD

                        Dear sir I have received the 2 perusal 21/01/17 and I'm immediately cancel my order and my complaint no is
                        26935 and 6936
                        And I'm send the perusal via speed post at 28/01/17 in that perusal I sent my bank details like Account no and my bank ifsc code
                        My account no [protected]
                        Ifsc code IBKL0000551
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akshay Kharabe
                          from Nashik, Maharashtra
                          Feb 1, 2017
                          Report
                          Copy

                          Address: Nagpur, Maharashtra, 440034
                          Website: Online lies.in

                          I have got wrong cloths those shown in pic cloths shown in pic are different from delivered cloths so I want to replace my order as immediately as possible
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Suraj Kumar Kashyap
                            from Delhi, Delhi
                            Feb 1, 2017
                            Report
                            Copy

                            Address: 110011
                            Website: [email protected]

                            I want to cancel my order because your service is very slow. I want this product on 31.01.2017 but much delay this product. So I want cancel this product
                            My order no is CIN758370
                            Feb 01, 2017
                            Updated by Suraj Kumar Kashyap
                            I want to cancel my order because your service is very slow
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vipulbhadeliya
                              from Ahmedabad, Gujarat
                              Jan 31, 2017
                              Report
                              Copy

                              Address: Ahmedabad, Gujarat, 380054
                              Website: www.onlineclues.com

                              I got different product
                              Jan 31, 2017
                              Updated by vipulbhadeliya
                              getting completly different products
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Venkulu Ganga
                                from Hyderabad, Telangana
                                Jan 31, 2017
                                Report
                                Copy

                                Address: 509001
                                Website: [email protected]

                                Change of my order please return
                                Jan 31, 2017
                                Updated by Venkulu Ganga
                                My order product is too bad
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Richa1 Sharma
                                  from Noida, Uttar Pradesh
                                  Jan 31, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: Online Clues.com

                                  Order details:

                                  Order id: CIN743255
                                  Order date: Jan 24, 2017
                                  Date of delivary: Jan 30, 2017
                                  Product name: combo of 4 Denim Jeans
                                  Ize:m
                                  Unit cost:1399 rupees (100 extra for shipping)
                                  Total amount: 1499 rupees

                                  Returned reasons:

                                  Product is totally different in design from the show in image of your site.
                                  Many Jeans are damaged.
                                  I also did not receive any separate invoice...
                                  Mar 21, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 16, 2017
                                  OnlineClues Customer Care's response
                                  Dear Mam,
                                  Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tanzeem Ahmed
                                    from Bengaluru, Karnataka
                                    Jan 31, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, Karnataka, 560078

                                    Order id CIN728254
                                    Order date 17th Jan 2017
                                    Delivery date 31st Jan 2017
                                    Product name sparkinternational 5 shirts London looks mens wear
                                    Size M
                                    Unit cost 999+100 (delivery charge)
                                    Totally 1099

                                    Product color is totally different and it is Medium size
                                    I did not receive any invoice attached
                                    And I am exchanging with a small size with a specified colour..
                                    My registered number is [protected]...
                                    Mar 21, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sabiha Ansari
                                      from Mumbai, Maharashtra
                                      Jan 31, 2017
                                      Report
                                      Copy

                                      Address: 421003
                                      Website: WWW.ONLINECLUES.COM

                                      I have purchase jeans from onlineclues but the product recd is not of good quality and they are not replying through mails and customer care no is continuously busy ans please pay my refund at earliest
                                      date of recd:-30.01.2017
                                      my no-[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ravi Sawlani
                                        from Lucknow, Uttar Pradesh
                                        Jan 31, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Jaipur, Rajasthan, 302017
                                        Website: Onlineclues

                                        Maine Jo product ka order ka order diya aur uski delivery maine 31 Jan Ko li vo product mere order se bilkul alag aur gatiya quality ka ha mai costomer care per call kar Raha hu tho vaha Khali ring ja Rahi hai mujhe mera product return karna hai meri complaint accept kijeye aur meri money return kijeye nahi tho mujhe is website pe liegal action Lena padega
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 10, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit